LG LRYDS3106 26 Cu. Ft. PrintProof Stainless Steel Counter Depth MAX Refrigerator Owner’s Manual
- June 9, 2024
- LG
Table of Contents
LRYDS3106 26 Cu. Ft. PrintProof Stainless Steel Counter Depth MAX
Refrigerator
OWNER’S MANUAL
FRENCH DOOR REFRIGERATOR
Read this owner’s manual thoroughly before operating the appliance and keep it
handy for reference at all times.
ENGLISH LRYDS3106 / LRYKS3106 / LRYUS3106 / LRYXS3106 / LRYDC2606 /
LRYKC2606 / LRYUC2606 / LRYXC2606 / LRFOC2606*
MFL69497046 Rev.00_062922
www.lg.com
Copyright © 2022 LG Electronics Inc. All Rights Reserved.
2
TABLE OF CONTENTS
3 IMPORTANT SAFETY INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING 6 CAUTION
7 PRODUCT OVERVIEW
7 Product Features
12 INSTALLATION
12 Before Installing 13 Choosing the Proper Location 15 Removing/Assembling
Handles 16 Removing/Assembling Doors and Drawers 21 Connecting Refrigerator to
Water Supply 23 Leveling and Door Alignment 24 Turning on the Power
25 OPERATION
25 Before Use 26 Control Panel 29 Sabbath Mode 29 Ice and Water Dispenser 30
In-Door Ice Bin 31 Automatic Icemaker 33 Storing Food 35 Humidity Controlled
Crispers 35 Glide`N’Serve 36 Refrigerator Shelves 37 InstaView 37 Door-in-Door
38 Door Bins 38 Durabase
39 SMART FUNCTIONS
39 LG ThinQ Application 41 Smart Grid Function 42 Smart DiagnosisTM Feature
44 MAINTENANCE
44 Cleaning 44 Air Filter 45 Water Filter
49 TROUBLESHOOTING
49 FAQs 50 Before Calling for Service
59 LIMITED WARRANTY
59 USA 63 Canada
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 3
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important. We have provided many
important safety messages in this manual and on your appliance. Always read
and follow all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards
that can kill or injure you and others. All safety messages will follow the
safety alert symbol and either the word WARNING or CAUTION. These words mean:
WARNING You may be killed or seriously injured if you do not follow
instructions. CAUTION You may be injured or cause damage to the product if you
do not follow instructions. All safety messages will tell you what the
potential hazard is, tell you how to reduce the chance of injury, and tell you
what may happen if the instructions are not followed.
WARNING
WARNING
· To reduce the risk of explosion, fire, death, electric shock, scalding or
injury to persons when using this product, follow basic precautions, including
the following:
Installation
· To reduce the risk of injury to persons, adhere to all industry recommended
safety procedures including the use of long-sleeved gloves and safety glasses.
· Never attempt to operate this appliance if it is damaged, malfunctioning,
partially disassembled, or has missing or broken parts, including a damaged
cord or plug.
· Only connect this product to a dedicated grounded electrical outlet rated
for use with this product (115 V, 60 Hz, AC only). It is the user’s
responsibility to replace a standard 2-prong wall outlet with a standard
3-prong wall outlet.
· Do not use an outlet that can be turned off with a switch. Do not use an
extension cord. · The appliance must be positioned for easy access to a power
source. · When moving the refrigerator, be careful not to roll over or damage
the power cord. · Contact an authorized service center when installing or
relocating the refrigerator. · Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord. · Keep packing materials out of
the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation. · Do not install the refrigerator in a damp or
dusty place where insulation on electrical parts may
deteriorate. · Do not place the refrigerator in direct sunlight or expose it
to the heat from heating appliances such as
stoves or heaters.
4 IMPORTANT SAFETY INSTRUCTIONS
· Do not bend or pinch the power cord excessively or place heavy objects on
it.
Operation
· This appliance is intended to be used in household and similar applications
such as: – staff kitchen areas in shops, offices and other working
environments; – farm houses and by clients in hotels, motels and other
residential type environments; – bed and breakfast type environments; –
catering and similar non-retail applications.
· This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
· This product is not to be used for special purposes such as the storage of
medicine or test materials or for use on ships, etc.
· DO NOT allow children to climb, stand, or hang on the refrigerator doors or
on the shelves in the refrigerator. They could damage the refrigerator and
seriously injure themselves.
· Do not allow children to climb into the refrigerator. They could be trapped
and suffocated. · Children should be supervised to ensure that they do not
play with the refrigerator. · Keep fingers out of pinch point areas;
clearances between the doors and cabinets are necessarily small.
Be careful closing doors when children are nearby. · Do not touch frozen food
or the metal parts in the freezer compartment with wet or damp hands. Doing
so may cause frostbite. · Do not refreeze frozen food that has thawed
completely. Doing so may result in a serious health hazard. · Do not use an
adapter plug or plug the power plug into a multi-outlet extension cord. · If
the supply cord is damaged, it must be replaced by the manufacturer or its
service agent or a similarly
qualified person in order to avoid a hazard. · Do not operate the refrigerator
or touch the power cord with wet hands. · Do not modify or extend the power
cord. · Do not use an uncertified power outlet. Do not plug appliance into a
damaged wall outlet. · Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. Doing so could
result in personal injury or electric shock. · In the event of a gas leak
(propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator
or power cord of the refrigerator. · Disconnect the power cord immediately and
contact an authorized service center if there is a strange noise, odor, or
smoke coming from the appliance. · Do not use any fuse (such as copper, steel
wire, etc.) other than a standard fuse. · Do not put animals inside the
appliance. · Do not place heavy or fragile objects, liquid filled containers,
combustible substances, or flammable objects (such as candles and lamps) on
the appliance. · If connected to a circuit protected by fuses, use time delay
fuse. · Keep ventilation openings, in the appliance enclosure or in the built-
in structure, clear of obstruction. · Do not use mechanical devices or other
means to accelerate the defrosting process, other than those recommended by
the manufacturer. · Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type recommended by the
manufacturer. · Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance. · This appliance incorporates an earth
connection for functional purposes only.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 5
Maintenance
· Do not use a hair dryer to dry the inside of the refrigerator. · Do not
light a candle to remove odors in the refrigerator. · In the event of a
refrigerant leak, move flammable objects away from the refrigerator. Ensure
the area is
adequately ventilated and contact an authorized service center. · Keep
flammable materials and vapors, such as gasoline, away from the refrigerator.
· Unplug the power plug before cleaning or repairing the refrigerator. · The
refrigerator and freezer compartment lights are interior LED lighting, and
service should be
performed by a qualified technician. · Unplug the power plug immediately in
the event of a blackout or thunderstorm. · Turn the power off if water or dust
penetrates into the refrigerator. Call a service agent. · Do not store glass
containers or soda in the freezer compartment. Contents may expand when
frozen,
break the container and cause injury. · Do not store, disassemble or repair
the appliance yourself or allow unqualified personnel to do so.
Disposal
· Risk of child entrapment. Junked or abandoned refrigerators are dangerous,
even if they are sitting for only a few days. When disposing of the
refrigerator, remove the packing materials from the door or take off the doors
but leave the shelves in place so that children may not easily climb inside.
· If disposing of a refrigerator, make sure the refrigerant and insulation
foam are removed for proper disposal by a qualified servicer. If you release
the refrigerant or throw away the insulation foam, you may be fined or
imprisoned in accordance with the relevant environmental law. Insulation foam
contains flammable blowing gas.
· When discarding the appliance, remove the door gasket while leaving the
shelves and bins in place, and keep children away from the appliance.
Grounding Instructions
· Improper connection of the equipment-grounding conductor can result in a
risk of electric shock. Check with a qualified electrician or service
personnel if you are in doubt whether the appliance is properly grounded. Do
not modify the plug provided with the appliance; if it will not fit the
outlet, have a proper outlet installed by a qualified electrician.
· Have a certified electrician check the wall outlet and wiring for proper
grounding. · Never unplug the appliance by pulling on the power cord. Always
grip the plug firmly and pull straight
out from the outlet. Failure to do so may damage the power cord, resulting in
a risk of fire and electric shock.
Risk of Fire and Flammable Materials
This appliance contains a small amount of isobutane refrigerant (R600a), which
is combustible. When transporting and installing the appliance, care should be
taken to ensure that no parts of the refrigerating circuit are damaged.
Refrigerant squirting out of the pipes could ignite or cause an eye injury. If
a leak is detected, avoid any naked flames or potential sources of ignition
and air out the room in which the appliance is standing for several minutes.
In order to avoid the creation of a flammable gas air mixture if a leak in the
refrigerating circuit occurs, the size of the room in which the appliance may
be sited depends on the amount of refrigerant used. The room must be 10.8
square feet (1 square meter) in size for every 8g of R600a refrigerant inside
the appliance. The amount of refrigerant in your particular appliance is shown
on the identification plate inside the appliance. Never start up an appliance
showing any signs of damage. If in doubt, consult your dealer.
6 IMPORTANT SAFETY INSTRUCTIONS
CAUTION
CAUTION
· To reduce the risk of minor or moderate injury to persons, malfunction, or
damage to the product or property when using this product, follow basic
precautions, including the following:
Installation
· Do not install the refrigerator where there may be a danger of the unit
falling. · The refrigerator must be properly installed in accordance with the
Installation Instructions. · Do not connect this appliance to a GFCI (Ground
Fault Circuit Interrupter) outlet. If the appliance is
connected to a GFCI outlet, the outlet’s circuit breaker could be tripped. If
this problem occurs, reset the GFCI outlet’s circuit breaker. If the problem
continues, contact a qualified electrician and replace the GFCI outlet with a
non-GFCI outlet.
Operation
· Do not use aerosols near the refrigerator. · This appliance is intended to
be used only in domestic and similar applications. · Do not strike or apply
excessive force to any glass surface. Do not touch glass surfaces if they are
cracked or broken. · Do not overfill or pack items too tightly into door bins.
Doing so may cause damage to the bin or
personal injury if items are removed with excessive force.
Maintenance
· Do not use strong detergents like wax or thinners for cleaning. Clean with a
soft cloth. · Remove foreign objects (such as dust and water) off the prongs
of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug. · Do not spray water
directly on the inside or outside of the refrigerator. · Do not clean glass
shelves or covers with warm water when they are cold. They may break if
exposed to
sudden temperature changes.
SAVE THESE INSTRUCTIONS
ENGLISH
PRODUCT OVERVIEW
PRODUCT OVERVIEW 7
Product Features
The images in this guide may be different from the actual components and
accessories, which are subject to change by the manufacturer without prior
notice for product improvement purposes.
Exterior
This feature is only available on some models.
a Dispenser Control Panel
Sets the dispenser mode. b Filtered Water and Ice Dispenser
Dispenses purified water and ice.
c SmartPullTM Handle Easily opens the freezer door.
d Handle Opens and closes the refrigerator door.
e Door Button Opens the Door-in-Door compartment.
f InstaView Door-in-Door The InstaView Door-in-Door compartment allows for
easy access to commonly used food items.
g Refrigerator Fresh food compartment
h Freezer Frozen food compartment
8 PRODUCT OVERVIEW
Interior
This feature is only available on some models. Standard Door / InstaView Door
Model:
Door-in-Door Model:
InstaView Door-in-Door Model:
PRODUCT OVERVIEW 9
ENGLISH
a LED Interior Lighting Lights up the inside of the refrigerator.
b Air Filter Reduces odors inside the refrigerator compartment.
c In-Door Icemaker (Refrigerator) Automatically produces and stores ice.
d Door Mullion Prevents the cold air in the refrigerator from escaping when
the doors are closed.
CAUTION · To reduce the risk of scratching the door or breaking the center
door mullion, make sure that the folding
door mullion is folded in before closing the left-hand door. · The door alarm
will sound every 30 seconds if the door remains open longer than one minute.
e Humidity Controlled Crisper Helps vegetables and fruit to stay crisp and
controls humidity.
f Fixed Door Bin Stores chilled food or drinks.
g Auto-Closing Hinge The refrigerator doors and freezer drawers close
automatically when pushed slightly. (The door only closes automatically when
it is open at an angle of less than 30°.)
h Automatic Icemaker A (Freezer) Produces ice automatically.
10 PRODUCT OVERVIEW
i Ice Bin If a large amount of ice is needed, transfer the ice in the in-door
ice bin to an ice storage bin in the freezer.
j Automatic Icemaker B (Freezer) Produces ice automatically.
k Adjustable Refrigerator Shelf The refrigerator shelves are adjustable to
meet individual storage needs.
l Folding Shelf Store taller items, such as gallon containers or bottles, by
pushing the front half of the shelf underneath the back half of the shelf.
m Instaview Knock twice on the glass to turn the LED light inside the
InstaView on or off.
n Door-in-Door Compartment Stores commonly used food items such as beverages
and snacks.
o Control Panel Sets the refrigerator and freezer temperatures or other
functions.
p Glide’N’Serve Stores food items at a different temperature than the regular
refrigerator area.
q Pullout Drawer Provides extra storage within the freezer compartment.
r Durabase and Durabase Divider Provides storage for large frozen food items.
PRODUCT OVERVIEW 11
Product Specifications
The appearance and specifications listed in this manual may vary due to
constant product improvements. Electrical requirements: 115 V, 60 Hz Min. /
Max. water pressure: 20 – 120 psi (138 – 827 kPa)
ENGLISH
Model LRYDS3106
LRYKS3106
LRYUS3106 LRYXS3106 LRYDC2606
LRYKC2606
LRYUC2606 LRYXC2606 LRFOC2606*
Description
Net weight
Standard-depth, InstaView Door-in-Door French Door Refrigerator, Bottom Freezer
340 lb (154 kg)
Standard-depth, Door-in-Door French Door Refrigerator, Bottom Freezer
317 lb (144 kg)
Standard-depth, InstaView French Door Refrigerator, Bottom Freezer 326 lb (148 kg)
Standard-depth, French Door Refrigerator, Bottom Freezer
304 lb (138 kg)
Counter-depth, InstaView Door-in-Door French Door Refrigerator, Bottom Freezer
313 lb (142 kg)
Counter-depth, Door-in-Door French Door Refrigerator, Bottom Freezer
291 lb (132 kg)
Counter-depth, InstaView French Door Refrigerator, Bottom Freezer 300 lb (136 kg)
Counter-depth, French Door Refrigerator, Bottom Freezer
278 lb (126 kg)
Counter-depth, InstaView French Door Refrigerator, Bottom Freezer 291 lb (132 kg)
12 INSTALLATION
INSTALLATION
Before Installing
Installation Overview
Please read the following installation instructions first after purchasing
this product or transporting it to another location.
a Unpacking the Refrigerator b Choosing the Proper Location c
Disassembling/Assembling d Connecting the Water Line e Leveling and Door
Alignment
WARNING · Connect to potable water supply only.
ENGLISH
Unpacking the Refrigerator
WARNING · Use two or more people to move and install the
refrigerator. Failure to do so can result in back injury or other injury.
· The refrigerator is heavy. Protect the floor when moving the refrigerator
for cleaning or service. Always pull the refrigerator straight out when moving
it. Do not wiggle or walk the refrigerator when trying to move it, as floor
damage could occur.
· Keep flammable materials and vapors, such as gasoline, away from the
refrigerator. Failure to do so can result in fire, explosion, or death.
INSTALLATION 13
kPa), you can install a booster pump to compensate for the low pressure.
Electricity
Use an individual, grounded outlet:115 Volts, 60 Hz, AC, 15 amps minimum.
WARNING · Do not overload house wiring and cause a fire
hazard by plugging in multiple appliances in the same outlet with the
refrigerator. · To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
NOTE
· Remove tape and any temporary labels from your refrigerator before using. Do
not remove any warning labels, the model and serial number label, or the Tech
Sheet that is located under the front of the refrigerator.
· To remove any remaining tape or glue, rub the area briskly with your thumb.
Tape or glue residue can also be easily removed by rubbing a small amount of
liquid dish soap over the adhesive with your fingers. Wipe with warm water and
dry.
· Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive
cleaners to remove tape or glue. These products can damage the surface of your
refrigerator.
· Reinstall or adjust shelves as needed. Refrigerator shelves are installed in
the shipping position. Reinstall shelves according to your individual storage
needs.
Flooring
To avoid noise and vibration, the unit must be installed and leveled on a
solidly constructed floor. If required, adjust the leveling legs to compensate
for the unevenness of the floor.
NOTE · Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is not recommended.
Ambient Temperature
Install this appliance in an area where the temperature is between 55 °F (13
°C) and 110 °F (43 °C). If the temperature around the appliance is too low or
high, cooling ability may be adversely affected.
Choosing the Proper Location
Water
The refrigerator must be located where a water supply can be connected for the
automatic icemaker.
NOTE · The water pressure must be 20 – 120 psi (138 –
827 kPa). If the refrigerator is installed in an area with low water pressure
(below 20 psi or 138
14 INSTALLATION
Dimensions and Clearances
· Check the dimensions of the appliance and the installation path to ensure
there is sufficient room to move the refrigerator through doors or narrow
openings.
· If an opening is too narrow to fit the refrigerator through, remove the
refrigerator doors. See Removing/ Assembling the Doors and Drawers in this
manual.
· The installation location chosen for the refrigerator should allow space
behind the unit for connections and airflow and space in front to open the
doors and drawers.
· Too small of a distance from adjacent items may result in lowered freezing
capability and increased electricity consumption charges. Allow at least 24
inches (610 mm) in front of the refrigerator to open the doors, and at least 2
inches (50.8 mm) between the back of the refrigerator and the wall.
B A
C
D
E
FGH
I
–
Dimension/Clearance
A Depth without Handle B Width C Height to Top of Case D Height to Top of
Hinge E Back Clearance F Depth without Door G Depth with Handle H Depth (Total
with Freezer Drawer
Open) I Depth (Total with Door Open 90°)
LRYDS3106 LRYKS3106 LRYUS3106 LRYXS3106
34 1/4″ (869 mm) 35 3/4″ (908 mm) 68 7/8″ (1750 mm) 70 1/4″ (1785 mm) 2″ (50
mm) 29 7/8″ (758 mm) 36 3/4″ (932 mm) 57 7/8″ (1467 mm)
48 3/4″ (1236 mm)
LRYDC2606 LRYKC2606 LRYUC2606 LRYXC2606 LRFOC2606* 29 1/8″ (739 mm) 35
3/4″ (908 mm) 68 7/8″ (1750 mm) 70 1/4″ (1785 mm) 2″ (50 mm) 24 3/4″ (628 mm)
31 5/8″ (802 mm) 48 7/8″ (1239 mm)
43 5/8″ (1106 mm)
ENGLISH
Removing/Assembling Handles
These instructions are for models which ship with the handles assembled. For
models shipped with the handles disassembled, follow the instructions included
in the handle package.
· Tools Needed
– Units shipped with disassembled handles:
3/32″ and 1/4″ Allen wrenches only
– Units shipped with assembled handles:
3/32″, 1/8″ and 1/4″ Allen wrenches
When moving the refrigerator through a narrow opening, removing the doors is
preferred. If you must remove the handles, be very careful not to scratch the
doors.
The appearance of the handles may vary from what is shown.
CAUTION
· When assembling or disassembling the refrigerator handles, grasp the handle
firmly to avoid dropping it.
· Do not swing the handle into nearby people or animals.
· Make sure that the set screws are in place and the handle footprints at the
ends of the handles are aligned correctly over the mounting fasteners on the
doors. The set screws should be loose enough to allow the handle footprints to
slide down into place over the mounting fasteners on the door.
· Make sure that there is not a gap between the door and handle after
assembling the handle.
INSTALLATION 15
Assembling Refrigerator Handles
1 If needed, reassemble the mounting
fasteners a on the door with a 1/4 in. Allen wrench.
2 Place the handle on the door by fitting the
handle footprints over the mounting fasteners and tightening the set screws b
with a 3/32 in. Allen wrench.
Removing Freezer Drawer Handles
1 Loosen the set screws a located on the lower
side of the handle with a 3/32 in. Allen wrench and remove the handle. · For
models shipped with the handles
assembled, use a 1/8 in. Allen wrench.
2 Loosen the mounting fasteners b with a 1/4
in. Allen wrench, and remove the mounting fasteners.
Removing Refrigerator Handles
1 Loosen the set screws a with a 3/32 in. Allen
wrench and remove the handle.
2 If needed, loosen the mounting fasteners b
that connect the refrigerator door and handle using a 1/4 in. Allen wrench,
and remove the mounting fasteners.
Assembling Freezer Drawer Handles
1 Assemble the mounting fasteners a at both
ends of the handle with a 1/4 in. Allen wrench.
16 INSTALLATION
2 Place the handle on the door by fitting the
handle footprints over the mounting fasteners and tightening the set screws b
with a 3/32 in. Allen wrench.
· For models shipped with the handles assembled, use a 1/8 in. Allen wrench.
located at the bottom of the front side of the cover with a flat-head screwdriver.
Removing/Assembling Doors and Drawers
If the entrance door is too narrow for the refrigerator to pass through,
remove the refrigerator doors and move the refrigerator sideways through the
doorway.
WARNING · Use two or more people to remove and install
the refrigerator doors and drawers. · Disconnect the electrical supply to the
refrigerator before installing. · Do not put hands, feet or other objects into
the
air vents or bottom of the refrigerator. · Be careful when handling the hinge
and hinge
lever. · Remove food and bins before detaching the
doors and drawers. · Do not hold the handle when removing or
replacing the doors and drawers as the handle may come off.
· Tools Needed – Phillips screwdriver – Flat-head screwdriver
Removing the Hinge Cover
Remove the screws from the hinge cover at the top of the refrigerator. Lift
the hook (not visible),
Removing the Left Refrigerator Door
1 The water supply is connected to the upper
right part of the rear surface of the refrigerator. Remove the clip in the
joint area. Hold the water supply connection and gently push the collet a to
detach the water supply line as shown.
NOTE · Disassembling/Assembling the Water Lines
b Collet c Tube d Insert line e Clip
2 Pull out the water supply lines f. Disconnect
all the wire harnesses g . Unscrew the ground wire h.
ENGLISH
3 Rotate the hinge lever i counterclockwise.
Lift the top hinge j free of the hinge lever latch k.
CAUTION · When lifting the hinge free of the latch, be
careful that the door does not fall forward.
INSTALLATION 17
4 Lift the door from the middle hinge pin and
remove the door.
CAUTION · Place the door, inside facing up, on a
nonscratching surface.
2 Rotate the hinge lever c clockwise. Lift the
top hinge d free of the hinge lever latch e.
CAUTION · When lifting the hinge free of the latch, be
careful that the door does not fall forward.
Removing the Right Refrigerator Door
1 Detach all the wire harnesses a. Unscrew the
ground wire b.
NOTE · The number of wire harnesses may vary
depending on the model. · Ground wire is only present on some models.
3 Lift the door from the middle hinge pin and
remove the door.
CAUTION · Place the door, inside facing up, on a
nonscratching surface.
Removing Freezer Drawers
WARNING · Use two or more people to remove and install
the refrigerator doors and freezer drawer.
18 INSTALLATION
WARNING · Be careful of sharp hinges on both sides of the
drawer. · When you lay the drawer down, be careful not to
damage the floor. · Do not sit or stand on the freezer drawer. · To prevent
accidents, keep children and pets
away from the drawer. Do not leave the drawer open. If the Durabase® storage
bin is removed from the freezer drawer, there is sufficient space for a small
child or pet to crawl inside.
1 Pull the drawer open to full extension.
2 Gently lift and pull out the ice bin(s).
5 Grip both sides of the drawer and pull it up to
remove it from the rails.
CAUTION · Do not hold the handle when removing or
replacing the drawer. The handle may come off, causing personal injury.
NOTE · The number of ice bins may vary depending on
the model.
3 Lift the front of the drawer up, then pull it
straight out.
6 Hold both rails and push them in
simultaneously.
4 Remove the Durabase basket from the rails.
Remove the screws from the rails at both ends.
Assembling Freezer Drawers
1 Pull out both rails simultaneously, until they
are fully extended.
INSTALLATION 19
ENGLISH
2 Grasp the drawer on each side and hook the
drawer supports into the rail tabs located on both sides.
CAUTION · Do not hold the handle when removing or
replacing the drawer. The handle may come off, causing personal injury.
5 Replace the ice bin(s) in the drawer. Insert the
Durabase basket in the rail assembly.
NOTE
· The number of ice bins may vary depending on the model.
3 Lower the door into its final position and
insert the screws in the rails on both sides.
Assembling the Right Refrigerator Door
CAUTION · Install the right-side door first.
1 Make sure that the plastic sleeve is inserted in
the bottom of the door. Lower the door onto the middle hinge pin as shown in
the figure.
4 Insert the drawer into the frame, and push
the drawer back until it clicks into place.
20 INSTALLATION
2 Fit the hinge a over the hinge lever latch b
and slot it into place. Rotate the lever c counterclockwise to secure the
hinge.
2 Fit the hinge a over the hinge lever latch b
and slot it into place. Rotate the lever c
clockwise and fasten the hinge.
3 Connect all the wire harnesses d. Screw in
the ground wire e.
3 Connect all the wire harnesses and the
ground wire.
NOTE · The number of wire harnesses may vary
depending on the model.
· Ground wire is only present on some models.
4 Push the water supply lines into the hole on
the top case and pull them through the backplate.
Assembling the Left Refrigerator Door
CAUTION · Install the left refrigerator door after the right
door is installed.
1 Make sure that the plastic sleeve is inserted in
the bottom of the door. Install the refrigerator door onto the middle hinge.
5 Hold the water supply connection and gently
push in the collet d to connect the water supply lines as shown. Insert the
tube at least 5/8 inch (15 mm) into the connector. Insert the clip on the
joint to fasten the tubes in place.
NOTE · Disassembling/Assembling the Water Lines
INSTALLATION 21
· Wear eye protection during installation to prevent injury.
ENGLISH
e Collet f Tube g Insert line h Clip · Gently press the collet and insert the
tube until
only one line shows on the tube.
Assembling the Hinge Cover
Position the hinge cover in its place. Insert and tighten the cover screws.
Connecting Refrigerator to Water Supply
Before Beginning
These instructions assume you have an existing water supply connection for the
refrigerator. If necessary, call a qualified plumber to install a water supply
line for the refrigerator. · Turn the icemaker OFF if the refrigerator will be
used before the water line is connected. · Do not install the icemaker tubing
in areas
where the ambient temperatures fall below freezing.
WARNING · Connect to potable water supply only.
CAUTION · To prevent burns and product damage, only
connect the refrigerator water line to a cold water supply.
Water Pressure
You will need a cold water supply.
Water Pressure
· Models with water filter:
– 20 – 120 psi (138 – 827 kPa)
· Where reverse osmosis water filtration system is connected to a cold water
supply:
– 40 – 60 psi minimum to reverse osmosis system (2.8 kgf/cm2 – 4.2 kgf/cm2, or
less than 2 – 3 seconds to fill a cup of 7 oz capacity)
If the water pressure from the reverse osmosis system is less than 20 psi or
138 kPa or 1.4 kgf/cm2 (takes more than 4 seconds to fill a cup of 7 oz or 198
cc capacity):
· Check to see if the sediment filter in the reverse osmosis system is
blocked. Replace the filter if necessary.
· Allow the storage tank on the reverse osmosis system to refill after heavy
usage.
· If the water pressure remains low, call a licensed, qualified plumber.
· All installations must be in accordance with local plumbing code
requirements.
Supplies Needed
· Copper or PEX Tubing, ¼ in. outer diameter, to connect the refrigerator to
the water supply. Be sure both ends of the tubing are cut square. To determine
how much tubing you need, measure the distance from the water valve on the
back of the refrigerator to the water supply pipe. Then, add 8 feet (2.4 m).
Be sure there is sufficient extra tubing (about 8 feet [2.4 m] coiled into 3
turns of about 10 in. [25 cm] diameter) to allow the refrigerator to move out
from the wall after installation.
· ½ in. or adjustable wrench.
· Flat-blade and Phillips screwdrivers.
· Two ¼ in. outer diameter compression nuts and 2 ferrules (sleeves) to
connect the copper tubing to the shutoff valve and the refrigerator water
valve. If you are using a PEX water line kit,
22 INSTALLATION
it may already have the required fittings at either end.
· If your existing copper water line has a flared fitting at the end, purchase
an adapter (available at plumbing supply stores) to connect the water line to
the refrigerator OR cut off the flared fitting with a tube cutter and use a
compression fitting.
2 Flush out the tubing into a bucket.
· Flush out the tubing coming from the home water supply until the water is
clear. Shut the water off at the water valve after about one quart of water
has been flushed through the tubing.
NOTE · The hookup line cannot be white, plastic tubing.
Licensed plumbers must use only copper tubing (NDA tubing #49595 or #49599) or
Cross Link Polyethylene (PEX) tubing.
· Be sure there is sufficient extra tubing (about 8 ft. coiled into three
turns of about 10 in. diameter) to allow the refrigerator to move out from the
wall after installation.
Connecting Water Line to Refrigerator
1 Connect the tubing to the shutoff valve.
· Place the compression nut and ferrule (sleeve) onto the end of the copper
tubing and connect it to the shutoff valve. If you are using PEX, the tubing
may already have the required fittings at either end. Make sure the tubing is
fully inserted into the valve. Tighten the compression nut securely.
NOTE · Before making the connection to the
refrigerator, be sure that the refrigerator power cord is not plugged into the
wall outlet.
3 Remove the flexible plastic cap from the water
valve on the refrigerator.
4 Place the compression nut and ferrule (sleeve)
onto the end of the tubing as shown. If you are using a PEX connection kit, it
may already have the required fittings.
5 Insert the end of the copper or PEX tubing
into the connection as far as possible. While holding the tubing, tighten the
fitting.
a Packing Nut b Shutoff Valve c Compression Nut d Ferrule (sleeve)
a Tubing Clamp b ¼ in. Tubing c ¼ in. Compression Nut d Ferrule (sleeve) e
Refrigerator Connection
6 Turn the water on at the shutoff valve.
· Tighten any connections that leak.
ENGLISH
CAUTION · Check to see if leaks occur at the water line
connections. · Make sure the house water valve is fully open. If
it is not open completely, the icemaker and dispenser may not work properly.
Leveling and Door Alignment
Leveling
The refrigerator has two front leveling legs. Adjust the legs to alter the
tilt from front-to-back or sideto side. If the refrigerator seems unsteady, or
the doors do not close easily, adjust the refrigerator’s tilt using the
instructions below:
1 Turn the leveling leg to the left to raise that
side of the refrigerator or to the right to lower it. It may take several
turns of the leveling leg to adjust the tilt of the refrigerator.
NOTE · A flare nut wrench works best, but an open-end
wrench will suffice. Do not over-tighten.
INSTALLATION 23
Refrigerator Type A
Both the left and right refrigerator doors have an adjustable nut, located on
the bottom hinge, to raise and lower them to align properly. If the space
between the doors is uneven even after the door bins are filled, follow the
instructions below to align the doors evenly: Use the wrench (included with
the owner’s manual) to turn the nut in the door hinge to adjust the height.
Turn the nut to the right to raise the door or to the left to lower it.
Refrigerator Type B
Left Refrigerator Door The left refrigerator door has an adjustable nut,
located on the bottom hinge, to raise and lower the door for proper alignment.
If the space between the doors is uneven, follow the instructions below to
align the left door: Use the wrench (included with the owner’s manual) to turn
the nut in the door hinge to adjust the height. Turn the nut to the right to
raise the door or to the left to lower it.
2 Open both doors and check to make sure that
they close easily. If the doors do not close easily, tilt the refrigerator
slightly more to the rear by turning both leveling legs to the left. It may
take several more turns, and be sure to turn both leveling legs the same
amount.
Door Alignment
The door alignment method may differ depending on the model.
Right Refrigerator Door
The right refrigerator door does not have an adjustable nut.
If the space between the doors is uneven, follow the instructions below to
align the right door:
24 INSTALLATION
1 Lift up both the inner and outer door sections
of the right door to raise them at the middle hinge. (It may be easier to lift
them with the doors open.)
NOTE
· The number of freezer drawers may vary depending on the model.
2 While the door is lifted, have an assistant
insert the snap ring on the middle hinge. The snap ring may differ depending
on the model.
· Snap ring type A
Turning on the Power
· After installing, plug the refrigerator’s power cord into a 3-prong grounded
outlet and push the refrigerator into the final position.
Use pliers to insert the snap ring on the middle hinge of the inner door
section as shown. Insert additional snap rings until the right door is
aligned.
· Snap ring type B
CAUTION · Connect to a rated power outlet.
· Have a certified electrician check the wall outlet and wiring for proper
grounding.
· Do not damage or cut off the ground terminal of the power plug.
Insert only one snap ring on the middle hinge of the inner door section as
shown. Three snap rings of different thicknesses are provided.
– If a snap ring is already inserted on the middle hinge, remove the snap ring
before inserting a new snap ring.
CAUTION · The door is heavy. To avoid injury, use two or
more people to lift and align the refrigerator door.
· Small parts are a swallowing hazard for small children. Keep snap rings out
of the reach of children.
· Do not insert the snap ring on the hinge of the outer door section.
Position the Refrigerator
· Arrange the coil of tubing so that it does not vibrate against the back of
the refrigerator or against the wall. Push the refrigerator back to the wall.
Start the Icemaker
· If the water line is connected, turn the icemakers on. – To turn the
icemakers on, refer to Control Panel in the Operation section.
· The icemaker will not begin to operate until it reaches its operating
temperature of 15 °F (9 °C) or below. It will then begin operation
automatically if the icemaker has been turned ON.
ENGLISH
OPERATION
OPERATION 25
Before Use
Checklist
Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all
dust that accumulated during shipping.
CAUTION · Do not scratch the refrigerator with a sharp object or use a
detergent that
contains alcohol, a flammable liquid or an abrasive when removing any tape or
adhesive from the refrigerator. Remove adhesive residue by wiping it off with
your thumb or dish detergent.
· Do not peel off the model or serial number label or the technical
information on the rear surface of the refrigerator.
Open refrigerator doors and freezer drawers to ventilate the interior. The
inside of the refrigerator may smell like plastic at first. Remove any
adhesive tape from inside the refrigerator and open the refrigerator doors and
the freezer drawers for ventilation.
Connect the power supply. Check if the power supply is connected before use.
Turn off the icemaker. Turn off the icemaker if the refrigerator is not yet
connected to the water supply.
NOTE · The icemaker water valve may buzz if the icemaker is turned on while
the
refrigerator is not connected to the water supply.
Wait for the refrigerator to cool. Allow the refrigerator to run for at least
two to three hours before putting food in it. Check the flow of cold air in
the freezer compartment to ensure proper cooling.
CAUTION · Putting food in the refrigerator before it has cooled could cause
the food to
spoil, or a bad odor to remain inside the refrigerator.
The refrigerator makes a loud noise after initial operation. This is normal.
The volume will decrease as the temperature decreases.
26 OPERATION
Control Panel
Depending on the model, some of the following functions may not be available.
The actual control panel may differ from model to model.
Control Panel Features
Refrigerator Control Panel
This feature is only available on some models.
Type A
Type B
Type C
a Refrigerator
Indicates the set temperature of the refrigerator compartment in Celsius (°C)
or Fahrenheit (°F). The default refrigerator temperature is 37 °F (3 °C).
Press the Refrigerator button repeatedly to select a new set temperature from
33 °F to 43 °F (1 °C to 7 °C).
NOTE · To change the temperature mode from °F to °C (or vice versa) press and
hold the Refrigerator and
Freezer buttons simultaneously for approximately five seconds. The temperature
indicator on the display window switches between Celsius and Fahrenheit. · The
displayed temperature is the target temperature, and not the actual
temperature of the refrigerator. The actual refrigerator temperature depends
on the food inside the refrigerator.
ENGLISH
OPERATION 27
b Water Filter Replace the water filter when the Water Filter indicator turns
on. After replacing the water filter, press and hold the Water Filter button
for three seconds to turn the indicator light off. Replace the water filter
approximately every six months.
c Air Filter The air filter helps remove odors from the refrigerator.
NOTE · Replace the air filter when the air filter indicator turns on. After
replacing the air filter, press and hold the
Air Filter button for 3 seconds to turn the indicator off. Replace the air
filter approximately every six months.
d Freezer Indicates the set temperature of the freezer compartment in Celsius
(°C) or Fahrenheit (°F). The default freezer temperature is 0 °F (-18 °C).
Press the Freezer button repeatedly to select a new set temperature from – 7
°F to 5 °F (-23 °C to -15 °C).
e Smart Grid Press the Smart Grid button to turn the function On/Off. When the
function is on, the indicator illuminates. The function automatically turns on
when the refrigerator is connected to the Wi-Fi network. The Smart Grid
function is only available if your electric utility company supports the
function. When the refrigerator is responding to a Demand Response (DR)
message from the electric company, the indicator blinks.
f Wi-Fi The Wi-Fi button, when used with the LG ThinQ app, allows the
refrigerator to connect to a home Wi-Fi network. Refer to Smart Functions for
information on the initial setup of the app. The Wi-Fi indicator shows the
status of the refrigerator’s network connection. The indicator illuminates
when the refrigerator is connected to the Wi-Fi network. Press and hold the
Wi-Fi button for 3 seconds to connect to the network. The indicator blinks
while the connection is being made and then turns on once the connection is
successfully made.
g Ice Plus This function increases both ice making and freezing capabilities.
· Press the Ice Plus button to illuminate the icon and activate the function
for 24 hours. The function automatically shuts off after 24 hours. · Stop the
function manually by pressing the button once more.
h In-Door Ice Press and hold the In-Door Ice button for three seconds to turn
the in-door icemaker on/off.
i Craft Ice Press the Craft Ice button repeatedly to select between the 3 ICE,
6 ICE and OFF modes. After 5 seconds of idle time, the last mode will be
saved, and the display will return to normal. · To turn off the Craft Ice
maker, select the OFF mode. · To turn on the Craft Ice maker, select the 3 ICE
or 6 ICE mode.
NOTE · For more ice, select the 6 ICE mode. For clearer ice, select the 3 ICE
mode.
28 OPERATION
j Cubed Mini Ice Press and hold the Cubed Mini Ice button for three seconds to
turn the Cubed Mini Ice maker on/off.
k Cubed Ice Press and hold the Cubed Ice button for three seconds to turn the
Cubed Ice maker on/off.
l Self Care UV light is used to keep the water outlet clean. UV clean function
runs automatically for 10 minutes every hour or can be manually activated at
any time. Press and hold this button for 3 seconds to activate it manually.
NOTE · During operation, the function stops if the Water button is pressed. It
resumes automatically after 1
hour. · The function runs automatically for 10 minutes every hour without
requiring you to press the Self Care
button. · UVnano is a compound word derived from the words UV and its unit, a
nanometer.
m Lock The lock function disables every other button on the display. · When
power is initially connected to the refrigerator, the lock function is off. ·
To lock the control panel buttons, press and hold the Lock button until the
indicator appears in the display and the function is activated. · To disable
the function, press and hold the Lock button for approximately three seconds.
NOTE Display Mode and InstaView Display Mode (For Store Use Only) · The
Display Mode disables all cooling in the refrigerator and freezer sections to
conserve energy while
on display in a retail store. When activated, OFF is displayed on the control
panel and the display remains on for 20 seconds. – To deactivate/activate the
Display Mode:
Open either refrigerator door. Press the Ice Plus button 3 times while
pressing and holding the Refrigerator button. The control panel beeps and the
temperature settings display to confirm that Display Mode is deactivated. Use
the same procedure to activate Display Mode. · The InstaView Display Mode
automatically turns the LED light inside the InstaView Door-in-Door on and off
in cycles of 10 seconds ON and 2 minutes 50 seconds OFF. – To activate the
InstaView Display Mode: Activate the Display Mode first. Then open all
refrigerator and freezer doors and within 5 seconds knock 3 times on the door
glass. – To deactivate the InstaView Display Mode: Open all refrigerator and
freezer doors and within 5 seconds knock 3 times on the door glass. The
refrigerator is now in Display Mode. · To deactivate the Display Mode and
InstaView Display Mode at once: Open either refrigerator door. Press the Ice
Plus button 3 times while pressing and holding the Refrigerator button.
Dispenser Control Panel
Type A
OPERATION 29
Type B
ENGLISH
Type A
· Select the desired dispenser mode from the buttons on the dispenser control
panel. From left to right, the icons indicate cubed ice a, water b, and
crushed ice c. Press the dispenser switch with a glass or other container to
dispense cubed ice, water or crushed ice.
Type B
· Select the desired dispenser mode from the Select button on the dispenser
control panel. From left to right, the icons indicate cubed ice a, water b,
and crushed ice c. Press the dispenser switch with a glass or other container
to dispense cubed ice, water or crushed ice.
NOTE · When the refrigerator is in the Power Saving Mode, the display remains
off until a door is opened or a
button is pressed. Once on, the display remains on for 20 seconds.
Sabbath Mode
Using the Sabbath Mode
Sabbath mode is used on the Jewish Sabbath and Holidays.
· To turn Sabbath mode on, touch the display to activate it, then press and
hold the Freezer and Wi-Fi buttons for 3 seconds until sb appears in the
display.
· To turn Sabbath mode off manually, press and hold the Freezer and Wi-Fi
buttons for 3 seconds.
NOTE · Sabbath mode automatically turns off after 96
hours.
· Once turned on, Sabbath mode is maintained even after a power outage.
· Selecting Sabbath mode automatically turns off the alarm functions.
· The dispenser and InstaView are disabled in Sabbath mode, on applicable
models.
Ice and Water Dispenser
Before Using the Ice and Water Dispenser
CAUTION
· Keep children away from the dispenser. Children may play with or damage the
controls.
· Throw away the first bin full of ice (about 140160 cubes) after
installation. The first ice and water dispensed may include particles or odor
from the water supply line or the water tank. This is also necessary if the
refrigerator has not been used for a long time.
· Dispense and throw away 2.5 gallons of water (flush for approximately 5
minutes) after installation. Do not dispense the entire 2.5 gallon amount
continuously. Press and release the dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF. This is also necessary if the refrigerator has not been
used for a long time.
· If ice or water dispenses unexpectedly, turn off the water supply and
contact an LG Electronics Customer Information Center.
· Never use a glass that is exceptionally narrow or deep. Ice may jam in the
ice passage and refrigerator performance may be affected.
· When dispensing ice from the dispenser, do not use a fragile container.
30 OPERATION
CAUTION · Do not hang on to or place heavy objects on the
refrigerator’s dispenser.
NOTE · The dispenser will not operate when either of
the refrigerator doors is open. · If discolored ice is dispensed, check the
water
filter and water supply. If the problem continues, contact an LG Electronics
Customer Information Center. Do not use the water or ice until the problem is
corrected. · Dispense ice into a glass before filling it with water or other
beverages. Splashing may occur if ice is dispensed into a glass that already
contains liquid. · Some dripping may occur after dispensing. Hold the cup
beneath the dispenser for a few seconds after dispensing to catch all of the
drops. · Keep containers at an appropriate distance from the dispensers. Tall,
narrow glasses should be held far enough from the ice outlet to prevent ice
from jamming in the ice chute. A container with a very small opening should be
held as close to the dispenser as possible to avoid spilling.
Using the Ice and Water Dispenser
1 Press the icon for the desired dispenser mode
a. The LED over the selected icon turns on.
2 Press the dispenser paddle b with a glass or
other container to dispense cubed ice, water or crushed ice.
Locking the Ice and Water Dispenser
Press and hold the Lock button for three seconds to lock the dispenser and all
the control panel functions. Follow the same instructions to unlock.
In-Door Ice Bin
Before Using the In-Door Ice Bin
The icemaker stops producing ice when the indoor ice bin is full. To make room
for additional ice, empty the ice bin into an extra ice bin in the freezer
compartment. During use, the ice may stack unevenly in the bin, causing the
icemaker to misread the number of ice cubes and stop producing ice. Shaking
the ice bin to level the ice within it can reduce this problem.
CAUTION · Keep hands and tools out of the ice
compartment door and dispenser chute. Failure to do so may result in damage or
personal injury.
· Keep the ice compartment door closed tightly. If the ice compartment door is
not closed tightly, the cold air in the ice bin will freeze food in the
refrigerator compartment. This could also cause the icemaker to stop producing
ice.
· When handling the ice bin, keep hands away from the icemaker tray area to
avoid personal injury.
· Storing cans or other items in the ice bin will damage the icemaker.
· Never use thin crystal glasses or containers to collect ice. Such containers
may chip or break resulting in glass fragments in the ice.
If the icemaker is turned OFF for an extended period of time, the ice
compartment will gradually warm up to the temperature of the refrigerator
compartment. To prevent ice cubes from melting and leaking from the dispenser,
ALWAYS empty the ice bin when the icemaker is turned OFF for more than a few
hours.
The ice passage may become blocked with frost if only crushed ice is used.
Remove the frost that accumulates by removing the ice bin and clearing the
passage with a rubber spatula. Dispensing cubed ice can also help prevent
frost buildup.
ENGLISH
Detaching the In-Door Ice Bin
CAUTION · Only qualified service personnel from an LG
Electronics service center should disassemble or repair the icemaker.
1 Gently pull the handle to open the ice
compartment.
OPERATION 31
2 Gently push the handle to close the ice
compartment.
2 To remove the in-door ice bin, grip the front
handle, slightly lift the bottom, and slowly pull out the bin as shown.
Assembling the In-Door Ice Bin
CAUTION · When handling the ice bin, keep hands away
from the icemaker tray area to avoid personal injury. · Avoid touching the
auto shutoff (feeler arm) when replacing the ice bin. See the label on the ice
compartment door for details.
Automatic Icemaker
WARNING · DO NOT place fingers in the automatic icemaker
when the refrigerator is plugged in. · Avoid contact with any moving parts of
the
ejector mechanism or with the heater that releases the ice cubes.
Before Using the In-Door Icemaker
NOTE · Ice is made in the automatic in-door icemaker
and sent to the dispenser. The icemaker produces 70 – 182 cubes in a 24-hour
period, depending on freezer compartment temperature, room temperature, number
of door openings and other operating conditions. · It takes about 12 to 24
hours for a newly installed refrigerator to begin making ice. · Ice-making
stops when the in-door ice bin is full. When full, the in-door ice bin holds
approximately 6 to 8 (12-16 oz.) glasses of ice. · Foreign substances or frost
on the ice-detecting sensor can interrupt ice production. Make sure the sensor
area is clean at all times for proper operation. · To increase ice production,
use the Ice Plus function. The function increases both ice making and freezing
capabilities.
1 Carefully insert the in-door ice bin, slanting
the top slightly to fit it under the icemaker.
In-Door Icemaker
a Auto Shutoff (feeler arm)
32 OPERATION
Before Using the Freezer Icemaker
This feature is only available on some models. The feature may vary depending
on model purchased.
CAUTION · Store only ice in the ice bin. Do not store ice
scooping tools or other items in the ice bin. · Ice may overflow when removing
or assembling
the ice bin. Remove any ice in the bin area before assembling the ice bin. ·
Make sure that the ice bin is assembled in the correct orientation front to
back. · Models with two ice bins in the freezer: – The Craft Ice bin is
located on the left and the
Cubed Mini Ice bin is located on the right. Do not change the positions of the
two ice bins. – Do not store Craft Ice in the Cubed Mini Ice bin or Cubed Mini
Ice in the Craft Ice bin.
NOTE · This automatic freezer icemaker produces 12
cubes at a time, 50-110 pieces within a 24 hour period if conditions are
favorable. This amount may vary according to the environment (ambient
temperature around the appliance, frequency of the door being opened, amount
of food stored in the appliance, etc.). · Ice cubes which are stored in the
ice bin for a long time may clump together and be difficult to separate. If
this happens, empty the ice bin completely and clean it before reinstalling
it.
Freezer Icemaker (Cubed Mini Ice)
This feature is only available on some models.
NOTE · Throw away the first bin full of ice after
installation. This is also necessary if the refrigerator has not been used for
a long time. · The icemaker begins producing ice approximately 48 hours after
the appliance is initially installed. · The sound of ice dropping into the ice
bin is normal. · If the ice bin is completely filled with ice, ice production
will stop. · The amount and shape of ice may vary according to the environment
(ambient temperature around the appliance, frequency of the door being opened,
amount of food stored in the appliance, water pressure, etc.). · In the event
of a power outage, throw away the ice stored in the ice bin.
Freezer Icemaker (Cubed Ice)
This feature is only available on some models.
a Feeler Arm
CAUTION · Do not insert Cubed Mini Ice into the in-door ice
bin, as it can damage the ice and water dispenser.
NOTE · This automatic freezer icemaker produces 20-30
cubes at a time, 1.3-1.7 lbs within a 24 hour period if conditions are
favorable. This amount may vary according to the environment (ambient
temperature around the appliance, frequency of the door being opened, amount
of food stored in the appliance, etc.).
· Ice cubes which are stored in the ice bin for a long time may clump together
and be difficult to separate. If this happens, empty the ice bin completely
and clean it before reinstalling it.
· Depending on the water pressure or other conditions, the icemaker may
produce linked cubes rather than individual pieces. The cubes easily separate
when added to drinks.
a Feeler Arm
Freezer Icemaker (Craft IceTM)
This feature is only available on some models.
a Feeler Arm
CAUTION · Do not insert round ice into the in-door ice bin,
as it can damage the ice and water dispenser.
NOTE · The icemaker begins producing ice
approximately 48 hours after the appliance is initially installed. The first
batches of ice may not be round and clear. · Following installation or water
filter replacement, the first few batches of ice may be semicircular or
contain air bubbles. · If the water pressure is less than 20 psi (138 kPa) or
a reverse osmosis system is used, the shape of the ice may vary. · The ice may
look cloudy depending on the water quality in the installation location and
the operating conditions. · Throw away any shards of ice you may find in the
ice bin, as they may stick to the ice stored in the ice bin. · After a short
term power outage, it will take longer to make the first batch of ice, and the
ice may not be round. If the power will be out for a longer period, throw away
the ice stored in the ice bin. · The Craft Ice icemaker produces 1 batch of
round ice (3 pieces) at a time. · In 3 ICE mode, the Craft Ice icemaker
produces 1 batch of round ice (3 pieces) about every 24 hours. In 6 ICE mode,
the Craft Ice icemaker produces 2 batches of round ice (6 pieces total) in the
same period. · For more ice, select the 6 ICE mode. For clearer ice, select
the 3 ICE mode. · The time needed to make ice may vary according to operating
conditions.
OPERATION 33
· The ice bin stores 20 – 30 pieces of round ice.
Normal Sounds You May Hear
· Keeping the power turned on to the icemaker before the water line is
connected can damage the icemaker.
· The icemaker water valve buzzes as the icemaker fills with water. If the
icemaker power button is in the ON position, it will buzz even if it has not
yet been hooked up to water. To stop the buzzing, press the icemaker power
button to turn it off.
· You will hear the sound of ice dropping into the bin and water running in
the pipes as the icemaker refills.
Preparing for Vacation
Set the icemaker power button to OFF and shut off the water supply to the
refrigerator.
NOTE · The ice bin should be emptied any time the
icemaker power button is turned to the OFF position.
If the ambient temperature will drop below freezing, have a qualified
technician drain the water supply system to prevent serious property damage
due to flooding caused by ruptured water lines or connections.
Storing Food
NOTE · If you are leaving home for a short period, like a
short vacation, the refrigerator should be left on. Refrigerated foods that
are able to be frozen will stay preserved longer if stored in the freezer. ·
If you are leaving the refrigerator turned off for an extended period, remove
all food and unplug the power cord. Clean the interior, and leave the door
open to prevent fungi from growing in the refrigerator. · If doors are opened
or closed too often, warm air may penetrate the refrigerator and raise its
temperature. This can increase the running costs of the unit.
ENGLISH
34 OPERATION
Food Storage Tips
Wrap or store food in the refrigerator in airtight and moisture-proof material
unless otherwise noted. This prevents food odor and taste transfer throughout
the refrigerator. For dated products, check date code to ensure freshness.
CAUTION · Do not overfill or pack items too tightly into door
bins. Doing so may cause damage to the bin or personal injury if items are
removed with excessive force.
· Do not store glass containers in the freezer. Contents may expand when
frozen, break the container and cause injury.
How to Store Food
· Butter or Margarine
– Keep opened butter in covered dish or closed compartment. When storing an
extra supply, wrap in freezer packaging and freeze.
· Cheese
– Store in original wrapping until used. Once opened, rewrap tightly in
plastic wrap or aluminum foil.
· Milk
– Wipe milk cartons. For coldest milk, place containers on an interior shelf.
· Eggs
– Store in original carton on interior shelf, not on door shelf.
· Fruit
– Do not wash or hull fruit until it is ready to be used. Sort and keep fruit
in original container in a crisper, or store in completely closed paper bag on
refrigerator shelf.
· Leafy Vegetables
– Remove store wrapping, trim or tear off bruised and discolored areas, wash
in cold water, and drain. Place in plastic bag or plastic container and store
in crisper.
· Vegetables with skins (carrots, peppers)
– Place in plastic bags or plastic container and store in crisper.
· Fish
– Freeze fresh fish and shellfish if they are not being eaten the same day
purchased. Eating fresh fish and shellfish the same day purchased is
recommended.
· Leftovers – Cover leftovers with plastic wrap or aluminum foil, or store in
plastic containers with tight lids.
NOTE · Do not store food with high moisture content
towards the top of the refrigerator. The moisture could come into direct
contact with the cold air and freeze. · Wash food before storing it in the
refrigerator. Vegetables should be washed, and food packaging should be wiped
down to prevent adjacent foods from being contaminated. · If the refrigerator
is kept in a hot and humid place, frequent opening of the door or storing a
lot of vegetables in the refrigerator may cause condensation to form. Wipe off
the condensation with a clean cloth or a paper towel.
Storing Frozen Food
Check a freezer guide or a reliable cookbook for further information about
preparing food for freezing or food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of food. Do not put more
unfrozen food into the freezer than will freeze within 24 hours (no more than
2 to 3 pounds of food per cubic foot of freezer space). Leave enough space in
the freezer for air to circulate around packages. Be careful to leave enough
room at the front so the door can close tightly.
Storage times will vary according to the quality and type of food, the type of
packaging or wrap used (how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package are normal. This simply
means that moisture in the food and air inside the package have condensed,
creating ice crystals.
NOTE · Allow hot foods to cool at room temperature for
30 minutes, and then package and freeze. Cooling hot foods before freezing
saves energy.
Packaging
Successful freezing depends on correct packaging. When you close and seal the
package, it must not allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the refrigerator and could also
dry out frozen food. Packaging Recommendations · Rigid plastic containers with
tight-fitting lids · Straight-sided canning/freezing jars · Heavy-duty
aluminum foil · Plastic-coated paper · Non-permeable plastic wraps · Specified
freezer-grade self-sealing plastic bags Follow package or container
instructions for proper freezing methods. Do not use · Bread wrappers · Non-
polyethylene plastic containers · Containers without tight lids · Wax paper or
wax-coated freezer wrap · Thin, semi-permeable wrap
Humidity Controlled Crispers
Using the Humidity Controlled Crispers
This feature is only available on some models. The crispers provide fresher
tasting fruit and vegetables by letting you easily control humidity inside the
drawer. You can control the amount of humidity in the moisture-sealed crispers
by adjusting the control to any setting between Vegetables and Fruit. ·
Vegetables keeps moist air in the crisper for
best storage of fresh, leafy vegetables. · Fruit lets moist air out of the
crisper for best
storage of fruit.
Removing/Assembling the Humidity Controlled Crispers
1 To remove, pull the crisper out to full
extension, lift the front up, and pull straight out.
OPERATION 35
2 Lift the front of the cover up with both hands
until it detaches from the back wall of the cabinet, and pull it out.
3 To reassemble, insert the cover into the
refrigerator with both hands and lower it onto the guides.
4 Slightly tilt up the front of the crisper, insert it
into the frame, and push it back into place.
GlideN’Serve Using the GlideN’Serve
This feature is only available on some models. This function provides storage
space with a variable temperature control that can keep the compartment at a
slightly different temperature than the refrigerator section. This drawer can
be used for large party trays, deli items and beverages. (This drawer should
not be used to store vegetables that require high humidity.)
ENGLISH
36 OPERATION
Press the Select button to choose between Produce (Cold), Deli (Colder) and
Meat (Coldest).
Using the Folding Shelf
This feature is only available on some models.
Store taller items, such as a gallon container or bottles, by pushing the
front half of the shelf underneath the back half of the shelf. Pull the front
of the shelf forward to return to a full shelf.
CAUTION
· Do not place any items on the Glide’N’Serve cover.
Detaching/Assembling the Glide`N’Serve
1 To remove the Glide’N’Serve, pull out the
drawer until it stops, lift the front up, and pull straight out.
CAUTION
· Glass shelves are heavy. Use special care when removing them.
· Do not clean glass shelves with warm water while they are cold. Shelves may
break if exposed to sudden temperature changes or impact.
2 To assemble, slightly tilt up the front, insert
the drawer into the frame and push it back into place.
Detaching/Assembling Shelves
CAUTION · Do not clean glass shelves with warm water
while they are cold. Shelves may break if exposed to sudden temperature
changes or impact.
1 To detach a shelf, hold the adjoining shelf so
that it does not move.
2 Pull the two shelves apart in the middle and
tilt up the front of the shelf you want to remove until it’s free from the
other shelf.
Refrigerator Shelves
The shelves in the refrigerator are adjustable to meet individual storage
needs.
Adjusting the shelves to fit items of different heights will make finding the
exact item you want easier.
ENGLISH
3 Support the shelf from the bottom and lift it
straight up.
OPERATION 37
InstaView Compartment
Knock twice on the glass to turn the LED light inside the InstaView on or off.
The LED light turns off automatically after 10 seconds.
4 Pull the shelf out.
NOTE
· The LED light does not turn on if the right refrigerator door is open.
· The InstaView function will not activate for two seconds after closing the
door.
· The InstaView function is disabled when the ice dispenser is in use.
5 To assemble, tilt the front of the shelf up and
guide the shelf hooks into the slots at a desired height.
6 Lower the front of the shelf so that the hooks
drop into the slots.
CAUTION · Make sure that shelves are level from one side to
the other. Failure to do so may result in the shelf falling or spilled food.
Door-in-Door
This feature is only available on some models. The Door-in-Door compartment
allows for easy access to commonly used food items.
Door-in-Door Compartment
To access the Door-in-Door compartment, lightly press the button on the right
refrigerator door handle.
InstaView
This feature is only available on some models.
38 OPERATION
InstaView Door-in-Door Compartment
The InstaView function on the Door-in-Door compartment lets you view the
contents of the compartment without opening the door.
To access the InstaView Door-in-Door compartment, lightly press the button on
the right refrigerator door handle.
· Do not use the dishwasher to clean the storage bins and shelves.
Durabase
Using the Durabase
The Durabase divider allows you to organize the Durabase area into 2 sections.
It can be adjusted from side to side to accommodate items of different sizes.
Door Bins
Detaching/Assembling Door Bins
The door bins are removable for easy cleaning and adjustment.
1 To remove the bin, simply lift the bin up and
pull straight out.
WARNING
· If the Durabase divider is removed, there is enough open space for children
or pets to crawl inside. To prevent accidental child and pet entrapment or
suffocation risk, DO NOT allow children or pets to touch or go near the
drawer.
2 To assemble the bin, slide it in above the
desired support and push down until it snaps into place.
CAUTION · Regularly detach and wash the storage bins and
shelves; they can become easily contaminated by food.
· Do not apply excessive force while detaching or assembling the storage bins.
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with Wi-Fi.
The LG ThinQ application allows you to communicate with the appliance using a
smartphone.
LG ThinQ Application Features
· Smart Learner – Provides a more personalized experience based on an analysis
of your usage patterns.
· Smart Sabbath – Activates or deactivates the Sabbath mode and sets the
schedule for the mode activation.
· Energy Monitoring – This feature keeps track of the refrigerator’s power
consumption and the number of door openings.
· Remote Control – Controls the refrigerator temperature, air filter and Ice
Plus from the smartphone app.
· Push Messages – If the door remains open for more than ten minutes, you will
receive a push message. When Ice Plus is finished, you will receive a push
message.
· Smart DiagnosisTM – This function provides useful information for diagnosing
and solving issues with the appliance based on the pattern of use.
· Settings – Allows you to set various options on the refrigerator and in the
application.
This feature is only available on some models.
NOTE · If you change your wireless router, Internet
service provider, or password, delete the registered appliance from the LG
ThinQ application and register it again. · This information is current at the
time of publication. The application is subject to change for product
improvement purposes without notice to users.
SMART FUNCTIONS 39
Installing LG ThinQ App and Connecting an LG Appliance
Models with QR Code
Scan the QR code attached to the product using the camera or a QR code reader
app on your smartphone.
Models without QR Code
1 Search for and install the LG ThinQ app from
the Google Play Store or Apple App Store on a smartphone.
2 Run the LG ThinQ app and sign in with your
existing account or create an LG account to sign in.
3 Touch the add (~) button on the LG ThinQ
app to connect your LG appliance. Follow the instructions in the app to
complete the process. NOTE · To verify the Wi-Fi connection, check that the
WiFi indicator on the control panel is lit. · LG ThinQ is not responsible for
any network connection problems or any faults, malfunctions, or errors caused
by network connection. · The surrounding wireless environment can make the
wireless network service run slowly. · If the distance between the appliance
and the wireless router is too far, the signal becomes weak. It may take a
long time to connect or fail to install the app.
ENGLISH
40 SMART FUNCTIONS
NOTE
· If the appliance is having trouble connecting to the Wi-Fi network, it may
be too far from the router. Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
· The network connection may not work properly depending on the Internet
service provider.
· The Wi-Fi may not connect or the connection may be interrupted because of
the home network environment.
· If the appliance cannot be connected due to problems with the wireless
signal transmission, unplug the appliance and wait about a minute before
trying again.
· If the firewall on your wireless router is enabled, disable the firewall or
add an exception to it.
· The wireless network name (SSID) should be a combination of English letters
and numbers. (Do not use special characters.)
· Smartphone user interface (UI) may vary depending on the mobile operating
system (OS) and the manufacturer.
· If the security protocol of the router is set to WEP, network setup may
fail. Change the security protocol (WPA2 is recommended), and connect the
product again.
· To disable the Wi-Fi function, press and hold the Wi-Fi button for 3
seconds. The Wi-Fi indicator will be turned off.
· To reconnect the appliance or add another user, press and hold the Wi-Fi
button for 3 seconds to temporarily turn it off. Run the LG ThinQ app and
follow the instructions in the app to connect the appliance.
Radio Equipment Specifications
To identify RF module installed in the appliance, refer to the label attached
to the appliance.
Model Name
Wireless LAN Frequency Range
Wireless LAN Output Power (Max)
Bluetooth Frequency Range
Bluetooth Output Power (Max)
LCWB-001 2412 – 2462 MHz < 30 dBm 2402 – 2480 MHz < 30 dBm
Model Name
Wireless LAN Frequency Range
Wireless LAN Output Power (Max)
LCW-007 2412 – 2462 MHz
< 30 dBm
FCC Notice
The following notice covers the transmitter module contained in this product.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and the receiver.
· Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Any changes or modifications in construction of this device which are not
expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This transmitter must not be colocated or operating
in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20
cm (7.8 inches) between the antenna and your body. Users must follow the
specific operating instructions for satisfying RF exposure compliance.
Industry Canada Statement
This device contains licence-exempt transmitter(s)/ receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licenceexempt
RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
IC Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20
cm (7.8 inches) between the antenna and your body.
NOTE · THE MANUFACTURER IS NOT RESPONSIBLE FOR
ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS
EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE
EQUIPMENT.
Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL,
MPL, and other open source licenses that have the obligation to disclose
source code, and to access all referred license terms, copyright notices and
other relevant documents, please visit https:// opensource.lge.com.
SMART FUNCTIONS 41
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request to opensource@lge.com.
This offer is valid to anyone in receipt of this information for a period of
three years after our last shipment of this product.
Smart Grid Function
When the refrigerator operates in Smart Grid mode, the Smart Refrigerator
function can control energy usage or delay the operation of some functions to
save energy during peak usage periods.
· You can override the Smart Grid function any time (using the Smart Grid
button or application).
· To use the Smart Grid function, you need to register your appliance with
your electric utility company, provided that your electric utility company
supports the function. In other words, the Smart Grid function will not be
available if your electric utility company does not support the function or
does not have the capability to support the function.
Smart Grid Application Features
· Smart Saving_Demand Response
– You can lower energy usage based on Demand Response (DR) signals from the
utility company. If the refrigerator is operating in Smart Saving mode
according to the DR signal, you can see a pop up.
· Seasonal Energy Savings
– Lower energy usage based on time period.
Using the Smart Grid Function
This feature responds to notification events from your utility company to run
high energy consuming tasks during off-peak periods when demand is lower.
These notification events are known as Demand Response signals.
If the refrigerator receives a Demand Response signal from the utility
company, the refrigerator will turn on the Grid LED on the refrigerator
display and control its power consumption according to the signal. The
refrigerator will respond to the signals received from the utility company as
long as product performance is maintained.
ENGLISH
42 SMART FUNCTIONS
If the refrigerator receives a Demand Response signal, the refrigerator will
operate in Delay Appliance Load (DAL) or Temporary Appliance Load Reduction
(TALR) mode.
Delay Appliance Load (DAL)
The refrigerator responds to a DAL signal by providing a moderate load
reduction for the duration of the delay period.
This mode controls functions that consume a lot of energy such as adjusting
the cooling system, running the defrost cycle, and making ice.
· When the refrigerator operates in DAL mode, the Grid LED is illuminated on
the refrigerator display.
· DAL mode is automatically deactivated after the period stipulated by the DAL
signal (max. 4 hours) or when you override the Smart Grid function.
Temporary Appliance Load Reduction (TALR)
The refrigerator responds to a TALR signal by aggressively reducing the load
for a short time period, typically 10 minutes. This mode reduces energy
consumption by stopping the compressor and controlling the functions that
consume a lot of energy such as the defrost cycle and fan.
· When the refrigerator operates in TALR mode, the Grid LED is illuminated on
the refrigerator display.
· TALR mode is automatically deactivated after the received duration (max. 10
minutes), or when you override the Smart Grid function. The mode is
immediately deactivated and the refrigerator returns to its normal state when
the door is opened or closed, or the dispenser is used.
Override Smart Grid Mode
To ignore the Demand Response signal from the utility company and override the
Smart Grid function, push the Smart Grid button while the refrigerator is in
Smart Grid mode.
When you override the Smart Grid function, the refrigerator ignores the Demand
Response signal and is no longer controlled by the utility company until the
next Demand Response signal is sent. You can also override the Smart Grid
function using the smart phone app.
LG Open API
You can manage Smart Grid features for the LG Smart Refrigerator.
Please check the detailed specifications on the notice page on
us.smartthinq.com.
API List
· Demand Response – Send demand response signal
· Power Saving – Set saving mode – Get schedule of DR/Delay Defrost
· Energy Monitoring – Get door open event – Get energy consumption
· Delay Defrost Capability – Insert a delay defrost schedule event – Update a
delay defrost schedule event – Delete a delay defrost schedule event – Get the
delay defrost schedule
Smart DiagnosisTM Feature
This feature is only available on models with the c or d logo.
Use this feature to help you diagnose and solve problems with your appliance.
NOTE · For reasons not attributable to LGE’s negligence,
the service may not operate due to external factors such as, but not limited
to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app
unavailability. · The feature may be subject to change without prior notice
and may have a different form depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can
transmit troubleshooting data to a smartphone using the LG ThinQ application.
· Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the instructions provided in the
LG ThinQ application.
Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method. · Launch
the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the instructions for audible
diagnosis provided in the LG ThinQ application.
1 Open the right refrigerator door.
2 Hold the mouthpiece of your phone in front of
the speaker that is located on the right hinge of the refrigerator door.
3 Press and hold the Freezer button for three
seconds while continuing to hold your phone to the speaker.
4 After you hear three beeps, release the
Freezer button.
5 Keep the phone in place until the tone
transmission has finished. The display will count down the time. Once the
countdown is over and the tones have stopped, the diagnosis will be displayed
in the application.
NOTE · For best results, do not move the phone while
the tones are being transmitted.
SMART FUNCTIONS 43
ENGLISH
44 MAINTENANCE
MAINTENANCE
Cleaning
WARNING · Use non-flammable cleaner. Failure to do so can
result in fire, explosion, or death.
To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.
CAUTION · Do not use an abrasive cloth or sponge when
cleaning the interior and exterior of the refrigerator.
· Do not place your hand on the bottom surface of the refrigerator when
opening and closing the doors.
General Cleaning Tips
· Both the refrigerator and freezer sections defrost automatically; however,
clean both sections once a month to prevent odors.
· Wipe up spills immediately.
· Unplug the refrigerator or disconnect power before cleaning.
· Remove all removable parts, such as shelves.
· Use a clean sponge or soft cloth and a mild detergent in warm water. Do not
use abrasive or harsh cleaners.
· Hand wash, rinse and dry all surfaces thoroughly.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not
use cleaning waxes, concentrated detergents, bleaches, or cleaners containing
petroleum on plastic refrigerator parts.
Plastic Parts (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not
use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch
or damage the material.
Condenser Coils
Use a vacuum cleaner with a brush or crevice attachment to clean the condenser
cover and vents. Do not remove the panel covering the condenser coil area.
Exterior
For products with black stainless steel exterior, spray glass cleaner on a
clean microfiber cloth and rub in direction of grain. Do not spray glass
cleaner directly at the display panel. Do not use harsh or abrasive cleaners.
For products with a standard stainless steel exterior, use a damp microfiber
cloth and rub in the direction of the grain. Dry with a paper towel to avoid
streaks. For stubborn stains and fingerprints, use a few drops of liquid dish
soap in water, and rinse with hot water before drying. Do not use abrasive or
harsh cleaners.
Inside Walls
· Allow freezer to warm up so the cloth will not stick.
Air Filter
This feature is only available on some models.
Replacing the Air Filter
Replace the Air Filter: · Approximately every six months. · When the Air
Filter indicator lights up. · Use replacement air filter: LT120F
1 Rotate the filter cover counterclockwise to
release the tabs, and remove the cover.
ENGLISH
2 Remove the filter from the inside of the cover
by pressing the side of the filter in and pulling the center out.
3 Place the new filter inside of the cover with
the side that says FRONT facing outward.
MAINTENANCE 45
Water Filter
Before Replacing the Water Filter
WARNING · To reduce the risk associated with choking, do
not allow children under 3 years of age to have access to small parts during
the installation of this product.
· To reduce the risk associated with the ingestion of contaminants, do not use
with water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system. Systems certified for cyst
reduction may be used on disinfected water that may contain filterable cysts.
· Use of unauthorized water filters may result in product malfunction, water
leakage or water quality issues, which will not be covered under the product
warranty.
4 Align tabs a on the filter cover with hooks b
on the refrigerator wall.
5 Rotate the air filter cover clockwise until the
hooks engage and the cover locks in place.
6 Press and hold the Air Filter button on the
control panel for 3 seconds to reset the filter sensor.
CAUTION
· Read and follow Use Instructions before installation and use of this system.
· Installation and use MUST comply with all state and local plumbing codes.
· Do not install if water pressure exceeds 120 psi (827 kPa). If your water
pressure exceeds 80 psi, you must install a pressure limiting valve. Contact a
plumber if uncertain how to check your water pressure.
· Do not install where water hammer conditions may occur. If water hammer
conditions exist you must install a water hammer arrester. Contact a plumbing
professional if you are uncertain how to check for this condition.
· Do not install on hot water supply lines. The maximum operating water
temperature of this filter system is 100 °F (37.8 °C).
· Protect filter from freezing. Drain filter when temperatures drop below 40
°F (4.4 °C).
· The disposable filter cartridge MUST be replaced every 6 months, at the
rated capacity or if a noticeable reduction in flow rate occurs.
· To protect it from freezing, remove filter cartridge when temperatures are
expected to drop below 33° F.
· Do not install systems in areas where ambient temperatures may go above 110°
F (43.3° C).
· Where a backflow prevention device is installed on a water system, a device
for controlling pressure due to thermal expansion must be installed.
46 MAINTENANCE
CAUTION · Ensure all tubing and fittings are secure and free
from leaks.
Replacing the Water Filter
· Replace the water filter: – Approximately every six months. – When the Water
Filter indicator lights up. – When the water dispenser output decreases.
· To purchase a replacement water filter: – Visit your local dealer or
distributor – Search using “water filter” on lg.com – Use replacement
cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935**
1 Remove the door bin.
4 Replace the door bin.
5 After changing the filter, press and hold the
Water Filter button for three seconds to reset the indicator light.
6 After the water filter is replaced, dispense 2.5
gallons of water (flush for approximately 5 minutes) to remove trapped air and
contaminants from the system.
NOTE · Do not dispense the entire 2.5 gallon amount
continuously. Press and release the dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
2 Remove the disposable water filter.
NOTE · Replacing the water filter causes a small amount
of water (around 1 oz. or 25 cc) to drain. · Wrap a cloth around the front end
of the water
filter cover to collect any leaking water. Hold the water filter upright, once
it is removed, to prevent any remaining water from spilling out of the water
filter.
CAUTION · LG strongly recommends that you use LG-
authorized water filters to prevent water quality issues, water leakage and
appliance malfunction.
For further assistance, call: ·
1-800-243-0000 (USA) ·
1-888-542-2623 (Canada)
3 Replace with a new water filter. Insert the new
filter into the filter head and rotate it clockwise until the arrow on the new
filter lines up with the arrow on the filter head. Swing the filter back into
the compartment.
ENGLISH
MAINTENANCE 47
Performance Data Sheet
Model: LT1000P, LT1000PC, LT1000PCS NSF System Trade Name Code: MDJ64844601
The concentration of the indicated substances in water entering the system was
reduced to a concentration less than or equal to the permissible limit for
water leaving the system as specified in NSF/ ANSI Standard 42, Standard 53
and Standard 401.
System tested and certified by NSF International against NSF/ANSI Standard 42,
Standard 53 and Standard 401 for the reduction of substances listed below.
Substance Reduction
Average Influent Challenge
NSF Specified Challenge
Concentration
Chlorine Taste and Odor
2.0 g/L
Nominal Particulate Class I, , 2 0.5 to < 1.0 m
12,000,000 pts/mL
Asbestos
180 MFL
Atrazine Benzene Carbofuran Lindane P-Dichlorobenzene 2,4-D Lead pH @6.5 Lead
pH @8.5 Mercury @ pH6.5 Mercury @ pH8.5 Cyst*
Atenolol Carbamazepine DEET Trimethoprim Linuron Phenytoin Ibuprofen Naproxen
Estrone Bisphenol A Nonyl Phenol
8.5 g/L 15.0 g/L 74.0 g/L 1.9 g/L 230.0 g/L 210.0 g/L 140.0 g/L 150.0 g/L 5.9 g/L 5.6 g/L 100,000 cysts/L 240 ng/L 1600 ng/L 1600 ng/L 170 ng/L 160 ng/L 200 ng/L 400 ng/L 140 ng/L 120 ng/L 2000 ng/L 1600 ng/L
2.0 g/L± 10%
At least 10,000 particles/mL
107 to 108 MFL; fibers greater than 10 g/Lin length 9.0 g/L ± 10% 15.0 g/L ±
10% 80.0 g/L ± 10% 2.0 g/L ± 10% 225.0 g/L ± 10% 210.0 g/L ± 10% 150.0 g/L ±
10% 150.0 g/L ± 10% 6.0 g/L ± 10% 6.0 g/L ± 10% Minimum 50,000 cysts/L 200 ±
40% ng/L 1400 ± 40% ng/L 1400 ± 40% ng/L 140 ± 40% ng/L 140 ± 40% ng/L 200 ±
40% ng/L 400 ± 40% ng/L 140 ± 40% ng/L 140 ± 40% ng/L 2000 ± 40% ng/L 1400 ±
40% ng/L
Avg % Reduction
97.5%
Average Product Water Concentration
0.050 g/L
Max Permissible Product Water Concentration
N/A
NSF Reduction Requirements
2 50.00%
99.80%
24,000 pts/ml
N/A
2 85.00%
99.00%
< 1 MFL
N/A
2 99.00%
94.10% >96.60% 98.30% >99.00% >99.80% >99.90% 99.60% >99.70% 91.00% 92.5% 99.99%
95.50% 98.40% 97.10% >96.80% >96.60% >94.80% >94.50% >96.10% >96.10% >98.90% 97.10%
0.500 g/L 0.510 g/L 1.258 g/L 0.019 g/L 0.460 g/L 0.210 g/L 0.560 g/L <0.500
g/L 0.531 g/L 0.420 g/L 10 cysts/L
10.80 ng/L 25.60 ng/L 46.40 ng/L 5.44 ng/L 5.44 ng/L 10.40 ng/L 22.00 ng/L
5.46 ng/L 4.68 ng/L 22.00 ng/L 46.40 ng/L
3.0 g/L 5.0 g/L 40 g/L 0.2 g/L 75.0 g/L 70.0 g/L 10.0 g/L 10.0 g/L 2.0 g/L 2.0
g/L N/A
30 ng/L 200 ng/L 200 ng/L 20 ng/L 20 ng/L 30 ng/L 60 ng/L 20 ng/L 20 ng/L 300
ng/L 200 ng/L
NA NA NA NA NA NA NA NA NA NA 2 99.95%
NA NA NA NA NA NA NA NA NA NA NA
48 MAINTENANCE
- Based on the use of Cryptosporidium parvum oocysts.
Guidelines for Application / Water Supply Parameters
Service Flow
0.5 gpm (1.9 lpm)
Water Supply
Community or Private Well – Potable Water
Water Pressure
20 120 psi (138 827 kPa)
Water Temperature
33 °F 100 °F (0.6 °C 37.8°C)
Capacity
200 gallons (757 liters)
It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.
NOTE · While the testing was performed under standard laboratory conditions, actual performance may vary.
For replacement filters, visit your local dealer or distributor or search under “water filters” on the lg.com website. For further assistance, contact the LG Electronics Customer Information Center. USA: 1-800-243-0000 Canada: 1-888-542-2623
Replacement Cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935**
LG is a trademark of LG Corp. NSF is a trademark of NSF International.
Manufactured by LG Electronics, INC: 170, Sungsanpaechoungro, Seongsan-gu,
Gyeongsangnam-do, THE REPUBLIC OF KOREA
ENGLISH
TROUBLESHOOTING
TROUBLESHOOTING 49
FAQs
Frequently Asked Questions
Q: What are the best temperature settings for my refrigerator and freezer?
A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius).
The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust
these settings as necessary to keep food at desired temperatures. Milk should
be cold when stored on the inner shelf of the refrigerator. Ice cream should
be firm and ice cubes should not melt in the freezer. To switch the display
from Fahrenheit to Celsius, press and hold the Freezer and Refrigerator
buttons until you hear a beep and the settings in the display change.
Q: How do I set the refrigerator and freezer temperatures?
A: Continually press the Refrigerator or Freezer button on the control panel
until the desired temperature appears. The numbers will cycle from highest to
lowest and then return to the highest again with continuous pressing.
Q: Why do I hear a buzzing noise from my refrigerator periodically?
A: This may happen if you do not have a water source attached to your
refrigerator and the icemaker is turned on. If you do not have a water source
attached to the back of the refrigerator you should turn the icemaker off.
Q: Why does the icemaker tray look crooked?
A: This is a normal part of the icemaker cycle. The icemaker tray may appear
level or with a slight tilt. The change in position is to assist in the
freezing process.
Q: My refrigerator is powered on and the controls are working, but it’s not
cooling and the display shows “OFF” (see below). What is wrong?
A: The refrigerator is in Display Mode. The Display Mode disables all cooling
in the refrigerator and freezer sections to conserve energy while on display
in a retail store. When activated, OFF is displayed on the control panel and
the display remains on for 20 seconds. With either refrigerator door opened,
press the Ice Plus button 3 times consecutively while pressing the
Refrigerator button. The control panel beeps and the temperature settings
display to confirm that Display Mode is deactivated. Use the same procedure to
activate Display Mode.
Q: My refrigerator is on and is cooling, but none of the lights are on and the
buttons don’t work. The display shows “Sb”.
A: The Sabbath mode is activated. (Only included on some models.) To turn it
off, see the Sabbath Mode section.
50 TROUBLESHOOTING
Before Calling for Service
Review this section before calling for service; doing so will save you both
time and money.
Cooling
Problem Refrigerator is not cooling or has no power.
Cooling system runs too much.
Possible Cause & Solution
A fuse in your home may be blown or the circuit breaker tripped. Or the
appliance is connected to a GFCI (Ground Fault Circuit Interrupter) outlet,
and the outlet’s circuit breaker has tripped.
· Check the main electrical box and replace the fuse or reset the circuit
breaker. Do not increase fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
· Reset the circuit breaker on the GFCI. If the problem persists, contact an
electrician.
The refrigerator control is set to OFF (some models).
· Turn the control ON. Refer to the Setting the Controls section for proper
temperature settings.
Refrigerator is set to Demo Mode.
· Demo Mode allows the lights and control display to work normally while
disabling cooling, to save energy while the refrigerator is on the showroom
floor. See the FAQs section of this manual for instructions on how to disable
Demo Mode.
Refrigerator is in the defrost cycle.
· During the defrost cycle, the temperature of each compartment may rise
slightly. Wait 30 minutes and confirm the proper temperature has been restored
once the defrost cycle has completed.
Refrigerator was recently installed.
· It may take up to 24 hours for each compartment to reach the desired
temperature.
Refrigerator was recently relocated.
· If the refrigerator was stored for a long period of time or moved on its
side, it is necessary for the refrigerator to stand upright for 24 hours
before connecting it to power.
Refrigerator is replacing an older model.
· Modern refrigerators require more operating time but use less energy due to
more efficient technology.
Refrigerator was recently plugged in or power restored.
· The refrigerator will take up to 24 hours to cool completely.
The door is opened often or a large amount of food / hot food was added.
· Adding food and opening the door warms the refrigerator, requiring the
compressor to run longer in order to cool the refrigerator back down. In order
to conserve energy, try to get everything you need out of the refrigerator at
once, keep food organized so it is easy to find, and close the door as soon as
the food is removed. (Refer to the Food Storage Guide.)
Doors are not closed completely.
· Firmly push the doors shut. If they will not shut all the way, the “Doors
will not close correctly or pop open” section in Troubleshooting.
Refrigerator is installed in a hot location.
· The compressor will run longer under warm conditions. At normal room
temperatures (70 °F or 21 °C) expect your compressor to run about 40 % to 80 %
of the time. Under warmer conditions, expect it to run even more often. The
refrigerator should not be operated above 110 °F (43 °C).
TROUBLESHOOTING 51
ENGLISH
Problem
Possible Cause & Solution
Cooling system runs too much.
Condenser / back cover is clogged.
· Use a vacuum cleaner with an attachment to clean the condenser cover and
vents. Do not remove the panel covering the condenser coil area.
Interior moisture buildup.
Doors are opened often or for long periods of time.
· When the doors are opened often or for long periods of time, warm, humid air
enters the compartment. This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the frequency and duration of
door openings.
Doors are not closed correctly. · See the “Doors will not close correctly or pop open” section.
Weather is humid.
· Humid weather allows additional moisture to enter the compartments when the
doors are opened leading to condensation or frost. Maintaining a reasonable
level of humidity in the home will help to control the amount of moisture that
can enter the compartments.
Defrost cycle recently completed.
· During the defrost cycle, the temperature of each compartment may rise
slightly and condensation may form on the back wall. Wait 30 minutes and
confirm that the proper temperature has been restored once the defrost cycle
has completed.
Food is not packaged correctly.
· Food stored uncovered or unwrapped, and damp containers can lead to moisture
accumulation within each compartment. Wipe all containers dry and store food
in sealed packaging to prevent condensation and frost.
Food is freezing in the refrigerator compartment.
Food with high water content was placed near an air vent. · Rearrange items
with high water content away from air vents.
Refrigerator temperature control is set incorrectly. · If the temperature is
too cold, adjust the control one increment at a time and wait for the
temperature to stabilize. Refer to the Control Panel section for more
information.
Refrigerator is installed in a cold location.
· When the refrigerator is operated in temperature below 41 °F (5 °C), food
can freeze in the refrigerator compartment. The refrigerator should not be
operated in temperature below 55 °F (13 °C).
Refrigerator or Freezer section is too cold.
Incorrect temperature control settings.
· If the temperature is too cold, adjust the control one increment at a time
and wait for the temperature to stabilize. Refer to the Control Panel for more
information.
Frost or ice crystals form on frozen food (inside of sealed package).
Condensation from food with a high water content has frozen inside of the food
package. · This is normal for food items with a high water content.
Food has been left in the freezer for a long period of time. · Do not store
food items with high water content in the freezer for a long period of time.
Frost or ice crystals form on frozen food (outside of package).
Door is opened frequently or for long periods of time.
· When the doors are opened often or for long periods of time, warm, humid air
enters the compartment. This raises the temperature and moisture level within
the compartment. Increased moisture will lead to frost and condensation. To
lessen the effect, reduce the frequency and duration of door openings.
Door is not closing properly. · Refer to the “Doors will not close correctly or pop open” section in the Troubleshooting.
Refrigerator or
Refrigerator was recently installed.
Freezer section is too warm.
· It may take up to 24 hours for each compartment to reach the desired temperature.
52 TROUBLESHOOTING
Problem
Possible Cause & Solution
Refrigerator or Freezer section is too warm.
The air vents are blocked. Cold air circulates from the freezer to the fresh
food section and back again through air vents in the wall dividing the two
sections.
· Locate air vents by using your hand to sense airflow and move all packages
that block vents and restrict airflow. Rearrange items to allow air to flow
throughout the compartment.
Doors are opened often or for long periods of time.
· When the doors are opened often or for long periods of time, warm, humid air
enters the compartment. This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the frequency and duration of
door openings.
Unit is installed in a hot location. · The refrigerator should not be operated in temperatures above 110 °F (43 °C).
A large amount of food or hot food was added to either compartment.
· Adding food warms the compartment requiring the cooling system to run.
Allowing hot food to cool to room temperature before putting it in the
refrigerator will reduce this effect.
Doors are not closed correctly. · See the “Doors will not close correctly or pop open” section in the Troubleshooting.
Temperature control is not set correctly.
· If the temperature is too warm, adjust the control one increment at a time
and wait for the temperature to stabilize.
Defrost cycle has recently completed.
· During the defrost cycle, the temperature of each compartment may rise
slightly and condensation may form on the back wall. Wait 30 minutes and
confirm the proper temperature has been restored once the defrost cycle has
completed.
Craft Ice
Problem Icemaker is not making ice.
Icemaker is not making enough ice.
Possible Cause & Solution
Refrigerator was recently installed or icemaker recently connected. · The
icemaker begins producing ice approximately 48 hours after the appliance is
initially
installed. The first batches of ice may not be round and clear.
In 3 ICE mode, the Craft Ice icemaker produces 1 batch of round ice about
every 24 hours. · For more ice, select the 6 ICE mode which produces 2 batches
every 24 hours.
Ice
Problem
Icemaker is not making enough ice.
Possible Cause & Solution
Demand exceeds ice production capacity. · Refer to the Automatic Icemaker
section for ice production capacity to check the amount
of ice produced in a 24 hour period.
House water supply is not connected, valve is not turned on fully, or valve is
clogged. · Connect the refrigerator to a cold water supply with adequate
pressure and turn the water
shutoff valve fully open. If the problem persists, it may be necessary to
contact a plumber.
TROUBLESHOOTING 53
ENGLISH
Problem Icemaker is not making enough ice.
Icemaker is not making ice
Possible Cause & Solution
Water filter has been exhausted. · Replacing the water filter is recommended:
– Approximately every six months. – When the water filter indicator turns on.
– When the water dispenser output decreases. – When the ice cubes are smaller
than normal.
Low house water supply pressure. · The water pressure must be between 20 and
120 psi (138 and 827 kPa) on models without
a water filter and between 40 and 120 psi (276 and 827 kPa) on models with a
water filter. If the problem persists, it may be necessary to contact a
plumber.
Reverse osmosis filtration system is used. · Reverse osmosis filtration
systems can reduce the water pressure below the minimum
amount and result in icemaker issues. (Refer to the Connecting the Water Line
section.)
Tubing connecting refrigerator to house supply valve is kinked. · The tubing
can kink when the refrigerator is moved during installation or cleaning
resulting in reduced water flow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
Doors are opened often or for long periods of time. · If the doors of the unit
are opened often, ambient air will warm the refrigerator which will
prevent the unit from maintaining the set temperature. Lowering the
refrigerator temperature can help, as well as not opening the doors as
frequently.
Doors are not closed completely. · If the doors are not properly closed, ice
production will be affected. See the “Doors will not
close correctly or pop open” section in Parts & Features Troubleshooting for
more information.
The temperature setting for the freezer is too warm. · The recommended
temperature for the freezer compartment for normal ice production is
0 °F (-18 °C). If the freezer temperature is warmer, ice production will be
affected.
Refrigerator was recently installed or icemaker recently connected. · It may
take up to 24 hours for each compartment to reach the desired temperature and
for the icemaker to begin making ice.
Icemaker is not turned on. · Locate the icemaker ON/OFF and confirm that it is
turned on.
The ice detecting sensor is obstructed. · Foreign substances or frost on the
ice-detecting sensor can interrupt ice production. Make
sure that the sensor area is clean at all times for proper operation.
The refrigerator is not connected to a water supply or the supply shutoff
valve is not turned on. · Connect the refrigerator to the water supply and
turn the water shutoff valve fully open.
Icemaker shutoff (arm or sensor) obstructed. · If your icemaker is equipped
with an ice shutoff arm, make sure that the arm moves freely.
If your icemaker is equipped with the electronic ice shutoff sensor, make sure
that there is a clear path between the two sensors.
Reverse osmosis water filtration system is connected to your cold water
supply. · Reverse osmosis filtration systems can reduce the water pressure
below the minimum
amount and result in icemaker issues. (Refer to the Connecting the Water Line
section.)
54 TROUBLESHOOTING
Problem
Possible Cause & Solution
Ice has bad taste or odor.
Water supply contains minerals such as sulfur.
· A water filter may need to be installed to eliminate taste and odor
problems. NOTE: In some cases, a filter may not help. It may not be possible
to remove all minerals/odor/taste in all water supplies.
Icemaker was recently installed.
· Ice that has been stored for too long will shrink, become cloudy, and may
develop a stale taste. Throw away old ice and make a new supply.
The food has not been stored properly in either compartment. · Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.
The interior of the refrigerator needs to be cleaned. · See the Maintenance section for more information.
The ice storage bin needs to be cleaned.
· Empty and wash the bin (discard old cubes). Make sure that the bin is
completely dry before reinstalling it.
Icemaker is making too much ice.
Icemaker shutoff (arm/ sensor) is obstructed.
· Empty the ice bin. If your icemaker is equipped with an ice shutoff arm,
make sure that the arm moves freely. If your icemaker is equipped with the
electronic ice shutoff sensor, make sure that there is a clear path between
the two sensors. Reinstall the ice bin and wait 24 hours to confirm proper
operation.
Ice is not dispensing. Unable to hear the sound of ice coming out?
· In the control panel, select the modes for cubed ice and crushed ice
alternately to dispense the ice.
Doors are not closed completely. · Ice will not dispense if any of the refrigerator doors are left open.
Infrequent use of the dispenser.
· Infrequent use of the ice dispenser will cause the cubes to stick together
over time, which will prevent them from properly dispensing. Check the ice bin
for ice cubes clumping/ sticking together. If they are, break up the ice cubes
to allow for proper operation.
The delivery chute is clogged with frost or ice fragments.
· Eliminate the frost or ice fragments by removing the ice bin and clearing
the chute with a plastic utensil. Dispensing cubed ice can also help prevent
frost or ice fragment buildup.
The dispenser display is locked.
· Press and hold the Lock button for three seconds to unlock the control panel
and dispenser.
Ice bin is empty.
· It may take up to 24 hours for each compartment to reach the desired
temperature and for the icemaker to begin making ice. Make sure that the
shutoff (arm/sensor) is not obstructed. Once the ice supply in the bin has
been completely exhausted, it may take up to 90 minutes before additional ice
is available, and approximately 24 hours to completely refill the bin.
TROUBLESHOOTING 55
Water
ENGLISH
Problem Water is dispensing slowly.
Water is not dispensing.
Dispensing warm water.
Possible Cause & Solution
Water filter has been exhausted. · Replacing the water filter is recommended:
– Approximately every six months. – When the water filter indicator turns on.
– When the water dispenser output decreases. – When the ice cubes are smaller
than normal.
Reverse osmosis filtration system is used. · Reverse osmosis filtration
systems can reduce the water pressure below the minimum
amount and result in icemaker issues. If the problem persists, it may be
necessary to contact a plumber.
Low house water supply pressure. · The water pressure must be between 20 and
120 psi on models without a water filter and
between 40 and 120 psi on models with a water filter. If the problem persists,
it may be necessary to contact a plumber.
New installation or water line recently connected. · Dispense 2.5 gallons of
water (flush for approximately 5 minutes) to remove trapped air
and contaminants from the system. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for cycles of 30 seconds
ON and 60 seconds OFF.
The dispenser panel is locked. · Press and hold the Lock button for three
seconds to unlock the control panel and
dispenser.
The dispenser is not set for water dispensing. · The dispenser can be set for
ice or water. Make certain that the control panel is set for the
proper operation. Press the Water button on the control panel to dispense
water.
Refrigerator or freezer doors are not closed properly. · Water will not
dispense if any of the refrigerator doors are left open.
Water filter has been recently removed or replaced. · After the water filter
is replaced, dispense 2.5 gallons of water (flush for approximately five
minutes) to remove trapped air and contaminants from the system. Do not
dispense the entire 2.5 gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.
Tubing connecting refrigerator to house supply valve is kinked. · The tubing
can kink when the refrigerator is moved during installation or cleaning.
Resulting in reduced water flow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
The house water supply is not connected, the valve is not turned on fully, or
the valve is clogged. · Connect the refrigerator to the water supply and turn
the water shutoff valve fully open. If
the problem persists, it may be necessary to contact a plumber.
Refrigerator was recently installed. · Allow 24 hours after installation for
the water storage tank to cool completely.
The water dispenser has been used recently and the storage tank was exhausted.
· Depending on your specific model, the water storage capacity will range from
approximately 20 to 30 oz.
56 TROUBLESHOOTING
Problem Dispensing warm water.
Water has bad taste or odor.
Possible Cause & Solution
Dispenser has not been used for several hours. · If the dispenser has not been
used for several hours, the first glass dispensed may be
warm. Discard the first 10oz.
Refrigerator is connected to the hot water supply. · Make sure that the
refrigerator is connected to a cold water pipe.
WARNING: Connecting the refrigerator to a hot water line may damage the
icemaker.
Water supply contains minerals such as sulfur. · A water filter may need to be
installed to eliminate taste and odor problems.
Water filter has been exhausted. · Replacing the water filter is recommended:
– Approximately every six months. – When the water filter indicator turns on.
– When the water dispenser output decreases. – When the ice cubes are smaller
than normal.
Refrigerator was recently installed. · Dispense 2.5 gallons of water (flush
for approximately 5 minutes) to remove trapped air
and contaminants from the system. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for cycles of 30 seconds
ON and 60 seconds OFF.
Parts & Features
Problem
Possible Cause & Solution
Doors will not close correctly or pop open.
Food packages are blocking the door open. · Rearrange food containers to clear
the door and door shelves.
Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of
position. · Push bins all the way in and put crisper cover, pans, shelves and
baskets into their correct
positions. See the Operation section for more information.
The doors were removed during product installation and not properly replaced.
· Remove and replace the doors according to the Removing and Replacing
Refrigerator Handles and Doors section.
Refrigerator is not leveled properly. · See Door Alignment in the Refrigeration Installation section to level refrigerator.
Doors are difficult to open.
The gaskets are dirty or sticky.
· Clean the gaskets and the surfaces that they touch. Rub a thin coat of
appliance polish or kitchen wax on the gaskets after cleaning.
Door was recently closed.
· When you open the door, warmer air enters the refrigerator. As the warm air
cools, it can create a vacuum. If the door is hard to open, wait one minute to
allow the air pressure to equalize, then see if it opens more easily.
Refrigerator wobbles Leveling legs are not adjusted properly.
or seems unstable
· Refer to the Leveling and Door Alignment section.
Floor is not level. · It may be necessary to add shims under the leveling legs or rollers to complete installation.
ENGLISH
TROUBLESHOOTING 57
Problem
Possible Cause & Solution
Lights do not work.
LED interior lighting failure.
· The refrigerator compartment lamp is LED interior lighting, and service
should be performed by a qualified technician.
Refrigerator has an unusual odor.
The Air Filter may need to be set to the MAX setting or replaced.
· Set the Air Filter to the MAX setting. If the odor does not go away within
24 hours, the filter may need to be replaced. See the Replacing the Air Filter
section for replacement instructions.
The interior of the refrigerator is covered with dust or soot.
The refrigerator is located near a fire source, such as a fireplace, chimney,
or candle.
· Make sure that the refrigerator is not located near a fire source, such as a
fireplace, chimney or candle.
Noises
Problem Clicking Rattling
Whooshing
Gurgling Popping Sizzling Vibrating Dripping
Possible Cause & Solution
The defrost control will click when the automatic defrost cycle begins and
ends. The thermostat control (or refrigerator control on some models) will
also click when cycling on and off. · Normal Operation
Rattling noises may come from the flow of refrigerant, the water line on the
back of the unit, or items stored on top of or around the refrigerator. ·
Normal Operation
Refrigerator is not resting solidly on the floor. · Floor is weak or uneven or
leveling legs need to be adjusted. See the Leveling and Door
Alignment section.
Refrigerator with linear compressor was jarred while running. · Normal
Operation
Evaporator fan motor is circulating air through the refrigerator and freezer
compartments. · Normal Operation
Air is being forced over the condenser by the condenser fan. · Normal
Operation
Refrigerant flowing through the cooling system. · Normal Operation
Contraction and expansion of the inside walls due to changes in temperature. ·
Normal Operation
Water dripping on the defrost heater during a defrost cycle. · Normal
Operation
If the side or back of the refrigerator is touching a cabinet or wall, some of
the normal vibrations may make an audible sound. · To eliminate the noise,
make sure that the sides and back cannot vibrate against any wall
or cabinet.
Water running into the drain pan during the defrost cycle. · Normal Operation
58 TROUBLESHOOTING
Problem
Pulsating or highpitched sound
Possible Cause & Solution
Your refrigerator is designed to run more efficiently to keep your food items
at the desired temperature. The high efficiency compressor may cause your new
refrigerator to run longer than your old one, but it is still more energy
efficient than previous models. While the refrigerator is running, it is
normal to hear a pulsating or highpitched sound.
· Normal Operation
Wi-Fi
Problem
Possible Cause & Solution
Trouble connecting appliance and smartphone to Wi- Fi network
The password for the Wi-Fi network was entered incorrectly.
· Delete your home Wi-Fi network and begin the registration process again.
· If you are connecting to an iPhone, the password to connect to the module in
the refrigerator is the last 4 characters of the network name, repeated twice.
Mobile data for your smartphone is turned on. · Turn off the Mobile data on your smartphone before registering the appliance.
The wireless network name (SSID) is set incorrectly.
· The wireless network name (SSID) should be a combination of English letters
and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
· Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
· If the appliance is too far from the router, the signal may be weak and the
connection may not be configured correctly. Move the router closer to the
appliance or purchase and install a Wi-Fi repeater.
During Wi-Fi setup, the app is requesting a password to connect to the product
(on certain phones).
· Locate the network name which starts with “LG” under Settings > Networks.
Note the last part of the network name.
– If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
– If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your
password.
· For example, if the network name appears as LGE_Appliance_8b92, then you
would enter 8b928b92 as your password. In this instance, the password is case
sensitive and the last 4 characters are unique to your appliance.
Error Codes
Problem
Possible Cause & Solution
“Sb” appears on the display. Refrigerator is running but control panel is inactive.
The Sabbath mode is activated.
· Some models feature a Sabbath mode for use during the Jewish Sabbath and
Holidays. See the Sabbath Mode section of the manual for instructions on
activating and deactivating this mode.
ENGLISH
LIMITED WARRANTY
LIMITED WARRANTY 59
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING
ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION,
CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG will, at its option, repair or replace the Product. This limited
warranty is valid only to the original retail purchaser of the Product (“You”)
and applies only when purchased lawfully and used within the United States
including U.S. Territories.
WARRANTY PERIOD
Refrigerator/Freezer
Sealed System (Condenser, Dryer, Connecting Tube and
Evaporator)
Compressor
One (1) year from the date of original retail purchase
Five (5) years from the date of original retail purchase
Parts and Labor (internal/ Parts and Labor functional parts only)
Five (5) years from the date of original retail purchase
Parts and Labor
Linear / Inverter Compressor Only : Parts Only for years 6-10 from the date of original retail purchase (You will be charged for labor.)
· Replacement Products and parts are warranted for the remaining portion of
the original warranty period or ninety (90) days, whichever is greater.
· Replacement Products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured.
· Replaced Product or part(s) will be the property of LG.
· Proof of original retail purchase specifying the Product model and date of
purchase is required to obtain warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO
CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE,
IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT,
LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE
PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to deliver, pick up, or install, educate how to operate,
correct wiring, or correct unauthorized repairs.
60 LIMITED WARRANTY
· Damage or failure of the Product to perform during power failures and
interrupted or inadequate electrical service.
· Damage or failure of the Product caused by leaky or broken water pipes,
frozen water pipes, restricted drain lines, inadequate or interrupted water
supply or inadequate supply of air.
· Damage or failure of the Product resulting from operating the Product in a
corrosive atmosphere or contrary to the Product owner’s manual.
· Damage or failure of the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, acts of nature, or any other causes beyond the
control of LG.
· Damage or failure of the Product caused by unauthorized modification or
alteration, or if the Product is used for other than the intended purpose, or
any water leakage where the Product was not properly installed.
· Damage or failure of the Product caused by incorrect electrical current,
voltage, or plumbing codes.
· Damage or failure of the Product caused by transportation, storage, and/or
handling, including scratches, dents, chips, and/or other damage to the finish
of the Product, unless such damage is reported within one (1) week of
delivery.
· Damage or failure of the Product resulting from misuse, abuse, improper
installation, repair, or maintenance. Improper repair includes the use of
parts not authorized by LG. Improper installation or maintenance includes
installation or maintenance contrary to the Product owner’s manual.
· Damage or failure of the Product caused by the use of parts, components,
accessories, consumable cleaning products, or any other products or services
that were not authorized by LG.
· Damage or missing items to any display or open box Product.
· Refurbished Product or any Product sold “As Is”, “Where Is”, “With all
Faults”, or similar disclaimer.
· Products with original serial numbers that have been removed, altered, or
cannot be readily determined.
· Increases in utility costs and additional utility expenses.
· Any noises associated with normal operation.
· Products used for other than normal and proper household use (e.g.,
commercial or industrial use) or contrary to the Product owner’s manual.
· Costs associated with removal and reinstallation of the Product for repairs,
or the removal and reinstallation of the Product if it is installed in an
inaccessible location or not installed in accordance with the Product Owner’s
manual.
· Accessories, removable components, or consumable parts (e.g. Shelves, door
bins, drawers, water/air filters, racks, light bulbs, batteries, etc., as
applicable), except for internal/functional parts covered under this limited
warranty.
The cost of repair or replacement under these excluded circumstances shall be
borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the
appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL
35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS
LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION
MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each
of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever
(whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or
this Limited Warranty.
ENGLISH
LIMITED WARRANTY 61
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs,
NJ 07632. You and LG agree to engage in good faith discussions in an attempt
to amicably resolve your claim. The notice must provide your name, address,
and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and
LG are unable to resolve the dispute within 30 days, either party may proceed
to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after sending written notice to
LG, you and LG agree to resolve any claims between us only by binding
arbitration on an individual basis, unless you opt out as provided below. Any
dispute between you and LG shall not be combined or consolidated with a
dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, any dispute between you and
LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an
individual action in small claims court, but that small claims court action
may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (“AAA”) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at www.adr.org/consumer. Send a copy of your
written demand for arbitration, as well as a copy of this provision, to the
AAA in the manner described in the AAA Rules. You must also send a copy of
your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-
Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the
rules set forth in this section will govern. This arbitration provision is
governed by the Federal Arbitration Act. Judgment may be entered on the
arbitrator’s award in any court of competent jurisdiction. All issues are for
the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the
dispute are for the court to decide. The arbitrator is bound by the terms of
this provision.
Governing Law. The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that such
law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the AAA
Rules. Except as otherwise provided for herein, LG will pay all AAA filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are
reasonable, by considering factors including, but not limited to, the purchase
amount and claim amount. Notwithstanding the foregoing, if a
References
- LG Electronics & Home Appliances | Shop Now | LG USA
- smartThinQ
- LG Electronics & Home Appliances | Shop Now | LG USA
- Request Product Repair Service | LG USA Support
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