mistral MTP-09IN 2.64kW Inverter Smart Split System Air Conditioner User Manual
- June 9, 2024
- mistral
Table of Contents
MTP-09IN 2.64kW Inverter Smart Split System Air Conditioner
Smart Air Conditioner Split System Inverter
(Reverse Cycle)
Instruction / Wi-Fi Function User Manual
Model: MTP-09IN / MTP-12IN
General Safety Instructions
PROTECT YOUR WARRANTY THIS UNIT MUST BE INSTALLED BY A REGISTERED, LICENSED
INSTALLER AS REQUIRED BY GOVERNMENT REGULATION. READ CAREFULLY AND KEEP FOR
FUTURE REFERENCE
Read this manual thoroughly before getting the appliance installed, maintained
or using it. The manual contains many important safety statements concerning
use of this appliance. Always read and observe all safety statements. They
reduce the risk of fire, electric shock and injury when correctly adhered to.
Keep the manual in a safe place for future reference, along with the completed
warranty card and purchase receipt. If you sell or transfer ownership of this
product, please pass these instructions on to the next owner.
Always follow basic safety precautions and accident prevention measures when
using an electrical appliance, including the following:
Installation
· IMPORTANT! This unit comes with separate installation instructions for use
by an appropriately qualified installer. Do not try to install the air
conditioner on your own; doing so will expose you to danger and void the
warranty.
· It is your responsibility to ensure the unit is installed by a qualified
technician, who should check that it is earthed in accordance with national
wiring regulations and install a thermomagnetic circuit breaker.
· Note the installer’s details of this manual for future reference.
· Please refer to the Installation Manual supplied with this appliance for
safety instructions specific to the installation, service and maintenance of
the indoor and outdoor units. These installation safety instructions include
information about the refrigerant gas used in the appliance (R32) and
important safety advice relating to the refrigerant.
Electrical safety
· Voltage: Make sure your electrical voltage and circuit frequency correspond
to those indicated on the appliance rating plate.
· Power supply: Use standard circuit breaker and fuse that conform to the
rating of the air conditioner. The indoor/outdoor wiring connections must be
secured tightly, and the cable should be routed properly so that there is o
force puling the cable from the connection terminals. Improper or loose
connections can cause heat generation or fire. Install the panel and the cover
of the control box safely.
· No extension cord: Do not use the unit with an extension cord or adaptor.
· Power cord: Do not bend, tug or compress the power cord as this could damage
it. A damaged power cord can cause electric shock or fire.
· Damaged cord: If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order to
avoid a hazard. Contact our after sales support centre for advice.
· Protect from water: Do not expose the air conditioner to water. The
electrical insulation could be damaged and cause electrocution. Do not touch
the unit when barefoot or when parts of your body are wet or damp.
· Do not disconnect during use: switch off the appliance when it is in
operation could create a spark and cause a fire.
· Disconnect when not in use: Ensure that the unit is switched off and
disconnected from the power supply when it will remain inoperative for a long
period and before cleaning or maintenance.
· Usage conditions and restrictions Intended purpose: This appliance has been
made for air conditioning domestic environments and must not be used for any
other purpose, such as for drying clothes, cooling food etc. It is not
intended for commercial, trade or industrial use. Only use the air conditioner
as instructed in this manual.
· Common sense: These instructions are not intended to cover every possible
condition and situation. As with any electrical household appliance, common
sense and caution are therefore always recommended when installing, operating
and maintaining the unit.
2
· Alterations: Do not alter the characteristics of the appliance in any way.
· Usage restriction: This appliance is not intended for use by persons
(including children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their
safety.
· Children: Supervise children to ensure they do not play with the appliance.
Cleaning and user maintenance shall not be made by children without
supervision.
· Air filter: Always use the air conditioner with the air filter mounted.
Using it without air filter could cause an excessive accumulation of dust or
waste on the inner parts of the device with possible subsequent failures.
· Temperature selection: Selecting the most suitable temperature can prevent
damage to the unit.
· Exposure to cold air flow: Never remain directly exposed to the flow of cold
air for a long time, as direct and prolonged exposure to cold air from the air
conditioner could be dangerous for your health. Take particular care in rooms
where there are children, or old or sick people.
· Air flow direction: The airflow direction should be properly adjusted. The
flaps should be directed downwards in heating and upwards in cooling mode.
· Plants and animals: Do not direct the airflow onto plants or animals, as
long and direct exposure to cold air from an air conditioner could adversely
affect them.
· Do not block openings: Do not obstruct the air inlet or outlet of the indoor
or outdoor unit. Obstructing openings reduces the operating efficiency of the
air conditioner with possible consequent failures or damages.
· Keep clear: Do not climb onto or place any objects on top of the unit.
· Do not insert objects: Never insert a stick or similar object into the
appliance. It could cause injury.
· Maximise efficiency: Do not leave windows or doors open for long when the
air conditioner is operating.
· Smoke or burning smell: If the appliance gives off smoke or there is a
burning smell, immediately disconnect the unit from the power supply and
contact our after sales support centre. Prolonged use of the appliance in such
conditions could cause fire or electrocution.
Cleaning, servicing and repair
· Disconnect before cleaning: Before carrying out any cleaning or maintenance,
make sure the unit is disconnected from the mains electricity supply. Do not
use any other means to clean the appliance than those referred to in this
manual.
· Professional care: Cleaning and maintenance must be carried out by
specialised technical personnel.
· Repair: Only have the unit repaired by an authorised service centre.
Incorrect repair could expose you to the risk of electric shock, fire or
injury. Prolonged use of the unit in such conditions could cause fire or
electrocution.
· Do not use when faulty: Do not use the appliance in the event of a technical
fault. Any faults must be fixed by an appropriately qualified and authorised
person. Contact our after sales support line for advice.
· Batteries: Make sure the batteries in the remote control are disposed of
appropriately for recycling.
· Misuse: We assume no liability for any eventual damages to property or
injury to persons caused by misuse of the product or noncompliance with these
instructions.
3
Important safety precautions concerning refrigerant R32
WARNING: Combustible & Dangerous This symbol alerts you to take care as the
appliance contains a flammable refrigerant: R32 (difluoromethane). Take extra
care when installing the unit and when carrying out maintenance.
The refrigerant used in this air conditioner, R32, is an odourless hydrocarbon
gas with a high level of environmental compatibility, with just one third of
the global warming potential (GWP) and a zero ozone depleting potential (ODP).
While R32 is flammable and can explode under certain conditions, there will be
no risk of burning and explosion if the air conditioner is installed correctly
by a professional installer following all instructions and safety advice below
and in the separate installation manual.
Read the user manual
Read the installation manual
· The room in which this air conditioner is installed must have a minimum area
of more than 4m2.
· Do not expose the appliance to high heat, sparks and open flames.
· The appliance shall be stored in a room without continuously operating
sources, such as open flames, an operating ignition gas appliance or an
operating electric heater.
· Do not pierce or burn the appliance.
· This air conditioner has been fully charged with refrigerant at the factory.
Should a recharge of refrigerant become necessary, it may only be recharged by
a professional installer.
· Maintenance must only be carried out by properly qualified, authorised
personnel. If the appliance requires maintenance or service, please contact
our after sales support centre.
· The service technician must strictly comply with: All instructions in the
installation manual provided with the appliance All relevant provisions of
gas-related local laws and regulations.
· After installation, the service technician must: Check that air cannot
enter the refrigerant system Check for refrigerant leaks when moving the air
conditioner Carry out a test cycle under controlled conditions after
installing the unit and record the operating data.
Disposal
· This air conditioner contains a flammable refrigerant, which must be removed
before disposal. Contact your municipal authorities for any codes or
regulations concerning the disposal of such materials.
· At the end of its working life, do not throw this appliance out with your
household rubbish. Electrical and electronic products contain substances that
can have a detrimental effect on the environment and human health if disposed
of inappropriately. Observe any local regulations regarding the disposal of
electrical consumer goods and dispose of it appropriately for recycling and
recovery of the refrigerant.
4
Product Overview
· This Smart Split System Air Conditioner is made up of an indoor and outdoor unit (Fig. 1–4), which are connected through properly insulated copper pipes (not supplied) and an electrical connecting cable.
· The indoor unit is installed on a wall of the room to be air conditioned (it must not be installed in a laundry or similar room with high humidity levels).
· The outdoor unit is installed outdoors on the ground, or on a wall on suitable brackets.
Fig. 1: Indoor unit – Front view
1
2
Fig. 1a: Remote control
5
Scope of delivery Indoor unit
1 Front panel 2 LED display 3 Deflectors 4 Airflow direction flaps 5 Remote
control 6 Indoor warning label
Fig. 2: Indoor unit – Base view
3
4
Fig. 3: Outdoor unit – Front view 10
Fig. 4: Outdoor unit – Side view
Outdoor unit
7
Outdoor unit rating label
9
7 8 Noise label
9 Wiring cover
8
10 Air outlet grille
11a Gas valve
11a 11b Liquid valve
11b
IMPORTANT: This picture (Fig. 4) has been included to show the location of
these labels. The labels and unit shown here are not the same as the actual
model.
NOTE: Due to continued product improvement, images and illustrations in this
manual may vary slightly from the product purchased. All images in this manual
are for reference purposes only. Parts are not necessarily pictured to scale.
6
5
Fig. 5: Installation hardware (not to scale)
12
16
19
13
17
20
14
15
18
Sealing colloid
Installation hardware
12
Power cable
13
Copper nuts (x4)
14
Drainage pipe
15
Sealing colloid
16
Pipe insulation (open tube)
17
Binding tape
18
Rubber mats for outdoor unit (x4)
19
Screws & plugs (x8)
20
Drainage mouth
Other inclusions (not pictured)
Remote control holder (for wall-mounting) AAA Batteries (x2) Instruction / Wi-
Fi Function User Manual Installation Manual
Fig. 6: Installation diagram (not to scale)
Air outlet Air deflector and flap
Mounting plate Air filter
Air inlet Front panel Emergency button
Refrigerant connecting pipe (not supplied)
Air outlet
(with protective cover removed)
Air inlet
Wiring cover
Drainage cover Connection wiring Valve protective cover Gas valve (Low
pressure valve) Liquid valve (High pressure valve)
IMPORTANT: This unit comes with separate installation instructions for use by
an appropriately qualified installer. DO NOT try to install the air
conditioner on your own; doing so will expose you to danger and void the
warranty.
NOTE: Due to continued product improvement, images and illustrations in this
manual may vary slightly from the product purchased. All images in this manual
are for reference purposes only. Parts are not necessarily pictured to scale.
6
Getting Started
Unpacking
· When unpacking the appliance, keep the original packaging carton and
materials in a safe place. It will help prevent any damage if the product
needs to be transported in the future.
· In the event it is to be disposed of, please recycle all packaging materials
where possible.
· Plastic wrapping can be a suffocation hazard for babies and young children,
so ensure all packaging materials are out of their reach and disposed of
safely.
· Read the manual to familiarise yourself with all parts and operating
principles of the air conditioner. Pay particular attention to the safety
instructions on the previous pages.
Installation
WARNING!
· This air conditioner must be correctly installed by an authorised, licensed
installer in accordance with all applicable rules and national wiring
regulations and all instructions in the separate INSTALLATION MANUAL. It is in
your interest and that of your safety to ensure compliance.
· Do not try to install the air conditioner yourself! Doing so will expose you
to danger and void the warranty. Improper installation, adjustment, alteration
or service can cause injury or damage. We decline any responsibility for
injury or damage, to persons or property, as a result of improper use or
installation.
· Use standard circuit breaker and fuse that conform to the rating of the air
conditioner.
· Do not install the air conditioner in a place where flammable liquids or
gases such as gasoline, propane, paint thinner, etc., are stored.
· The indoor/outdoor wiring connections must be secured tightly, and the cable
should be routed properly so that there is o force puling the cable from the
connection terminals. Improper or loose connections can cause heat generation
or fire.
· Install the panel and the cover of the control box safely.
Introduction
This Smart Split System Air Conditioner is designed to create comfortable
climatic conditions in any room of your home. It consists of an indoor unit
that must be wall-mounted in the room you want to heat or cool, and an outdoor
unit that can be installed on the ground or on an outside wall on suitable
brackets (not supplied).
Modes of operation
You can set the air conditioner to cool, heat or dehumidify the air, or let
the unit adjust the room temperature automatically to ensure comfortable
conditions all year round. These modes are described in detail in the
“Operation Instructions” section of this manual.
Preparing the remote control
Inserting/replacing batteries
Remove the cover from the battery compartment by sliding it off the housing
(Fig. 7). Insert two new AAA (1.5V) batteries, ensuring the polarities (+/-)
match he markings. Refit the cover by sliding it back into place.
Fig. 7
When inserting the batteries in the remote controller for the first time, you
can set the unit to the cooling only or heating pump control type. To do so,
as soon as you insert the batteries, turn off the remote control, and follow
the instructions below:
7
· Long press the MODE button, until the [ ] icon flashes, to set the cooling
only type.
· Long press the MODE button, until the [ ] icon flashes, to set the heating
pump type.
NOTE:
· Do not use rechargeable batteries.
· Replace old batteries with new ones of the same type when the display is no
longer legible.
· Dispose of your remote control batteries in accordance with your local laws
and regulations concerning battery disposal.
IMPORTANT!
If you set the remote control in cooling mode, it will be unable to activate
the heating function. To reset the unit, take the batteries out of the remote,
before reinstalling.
Remote control
For this type of air conditioner (reverse cycle) the remote control has been
programmed to function in all available modes. The temperature will be
displayed in degrees Celsius (°C) for your convenience (Fig. 8).
Fig. 8
Using the remote control
Fig. 9
Signal receptor
· Direct the remote control towards the signal receptor at the front panel of
the indoor unit, as illustrated (Fig. 9).
· Ensure that there are no objects between the remote control and the signal
receptor at the front of the air conditioner’s indoor unit.
· Operate the remote control from a maximum distance of 3m.
· Never leave the remote control exposed to direct sunlight.
· Keep the remote control at a distance of at least 1m from any television or
other electrical appliances.
The remote control may be kept in a wallmounted holder (supplied). Just attach
it to a suitable wall, as illustrated (Fig. 10), and store the remote in easy
reach.
Fig. 10 Remote control holder
NOTE: To change the temperature display to degrees Fahrenheit (°F), press and hold the TURBO button for 5 seconds until the display switches from °C to °F. Repeat this process to change the temperature display back to Celcius.
Replacing the batteries
When there is no beep confirmation from the indoor unit, or when the LCD does
not activate, it is time to replace the batteries. Take off the cover at back
and replace the old batteries with fresh ones of the same size and type. See
“Inserting/ replacing batteries”, for detailed instructions.
NOTE: Only remove the batteries from the remote control when the air
conditioner is not in operation.
How it works
8
· The indoor air, sucked in by the fan, enters the unit through the grille at
the front panel and passes through a filter, which collects any dust (Fig.
11).
Fig. 11
Filter
Operation Instructions
Indoor unit LED display
Heat Exchanger
Fan
· The air is then conveyed to the heat exchanger, where it is cooled and
dehumidified or heated, depending on your setting. The heat removed from the
room is released to the outside.
· At the end of the cycle, the fan releases the conditioned air back into the
room.
· The direction of the air outlet is regulated by flaps on the indoor unit,
which are motorised up and down. The vertical deflectors, also motorised,
direct the airflow right and left.
Hints for Economical Operation
· Keep windows and doors shut. Rooms in which the air conditioner is being
used should be closed off so the room air is recirculated.
· Locate window/wall units on the south side of the house, if possible. Shade
the unit if it is exposed to full sun, but don’t restrict airflow over it.
· Set thermostats at 23-26ºC for summer cooling. Each degree you lower the
thermostat may increase running costs by up to 10%.
· Homes that are insulated require air conditioners with lower heating/cooling
outputs because they can trap the cool/warm air. A fully insulated home will
require less power usage from the air conditioner to reach a comfortable room
temperature. However, ceiling sweep fans will help move warm/cool air back
down to floor level in rooms with very high ceilings.
No LED
1
Temperature display
2 Timer
3 Sleep
Function
Indicates the set temperature (in °C)
Illuminates when the Timer function is activated
Illuminates when the Sleep function is activated
NOTE: The shape and position of switches and indicators may vary slightly according to the model, but their function is the same.
9
Remote control buttons
Fig. 13
3
1
4
5
2
6
8 7
9
10
12
13
14
11
15
Button Function
1 POWER
Start or stop operation
2 MODE
Select the mode of operation
TURBO 3
Enable the unit to reach the preset temperature in the shortest time
4 MUTE
Activate the mute function
5 ECO
To activate/deactivate the ECO function
6 TIMER
Set to switch on or off automatically
[UP]
Increase temperature or
time setting 7
[DOWN] Decrease temperature or
time setting
8 FAN
Select the fan speed
To stop or start horizontal louver movement or set the desired up/down air flow direction. 9 To stop or start horizontal louver movement or set the desired left/right air flow direction.
10 DISPLAY
Switch on/off the LED display
11
GENTLE WIND
To activate/deactivate the GENTLE WIND function
12 SLEEP
Activate/deactivate the sleep function
I FEEL 13
Activate/deactivate the I FEEL function for automatic regulation of the room temperature based on the temperature around the remote controller
14 CLEAN
To activate/deactivate the SELF-CLEAN function
15 HEALTH
This button has no functionality for this model
NOTE: Every time you press a button, the
SIGNAL indicator symbol [ ] will appear on the remote control display to
confirm that the action has been sent. The until will also beep to indicate
that the signal has been correctly received.
10
Remote control display
Fig. 14
Symbol Indicator
SIGNAL indicator CHILD-LOCK mode indicator
GENTLE WIND mode indicator BATTERY level indicator AUTO mode indicator
COOLING mode indicator DEHUMIDIFYING / DRY mode indicator FAN ONLY mode
indicator
HEATING mode indicator TEMPERATURE indicator UP/DOWN AUTO SWING indicator
LEFT/RIGHT AUTO SWING indicator FAN SPEED indicator: auto/low/ low-mid/mid
/mid-high/high MUTE indicator TURBO indicator DISPLAY ON/OFF indicator ECO
mode indicator TIMER indicator I FEEL mode indicator SLEEP mode indicator
SELF-CLEAN mode indicator
11
AUTO mode [ ] In AUTO mode [ ] the fan speed and temperature are set automatically according to the room temperature (tested by the temperature sensor incorporated in the indoor unit) to ensure and maintain comfortable conditions.
· To optimise the air conditioner’s cooling function, set the temperature as
described above, then also adjust the speed (by pressing the FAN button) and
the airflow direction.
DRY (DEHUMIDIFYING) mode [ ] In DRY mode [ ] , the unit will alternate cooling
and fan only cycles to reduce the humidity in the air, making the room more
comfortable.
· To activate AUTO mode, press the MODE button on the remote control until the
auto symbol [ ] appears in the display.
· The unit will cool, heat or dry the room automatically, depending on the
current room temperature, as listed in the table below:
Ambient temp. < 20°C
20°C 26°C >26°C
Operation mode
Heating Drying Cooling
Auto temp.
23°C 18°C 23°C
· To optimise the efficient working of the air conditioner, adjust the temperature (only 2°C), the speed and the airflow direction by pressing the relevant buttons.
COOLING mode [ ] In COOLING mode [ ] the air conditioner will cool down the room to your set temperature and reduce the humidity in the air at the same time.
· To activate DRY mode, press the MODE button until the dry symbol [ ] appears
in the display.
FAN mode (not FAN button) [ ] In FAN mode [ ] only the air conditioner’s
ventilation will be working.
· To activate FAN mode, press the MODE button until the fan symbol [ ] appears
in the display.
HEATING mode [ ] In HEATING mode [ ] the air conditioner will heat up the room
to your set temperature.
· To activate the cooling function, press the MODE button on the remote
control until the cooling symbol [ ] appears on the display.
· To activate the cooling cycle, use the [ ] or [ ] button to set the
temperature lower than the current ambient room temperature.
· To activate the heating function, press the MODE button on the remote
control until the
heating symbol [ ] appears on the display.
12
· To activate the heating cycle, use the [ ] or [ ] button to set the
temperature higher than the current ambient room temperature.
· To optimise the air conditioner’s heating function, set the temperature as
described, then also adjust the speed (by pressing the FAN button) and the
airflow direction.
IMPORTANT!
· This unit is equipped with an `Anti-Cold Air’ preheating function, so
startup in heating mode will be delayed for approx. 2-5 minutes to ensure an
immediate output of hot air.
· In HEATING mode the unit will automatically activate a defrost cycle if
there is an excessive amount of frost on the condenser. This procedure usually
lasts for 210 minutes during which time the fans stop operation. After
defrosting, the unit will automatically return to HEATING mode.
CHILD LOCK function [ ] Long press the MODE and TIMER buttons at the same time
to activate the child lock. All buttons on the remote control are now locked.
The child lock symbol [ ] will appear on the display. To unlock the child
lock, long press both buttons again.
GENTLE WIND function [ ] Turn on the indoor unit, and select COOL mode. Then
press the GENTLE WIND button to close the vertical flaps to provide a
comfortable, gentle breeze. The gentle wind [ ] symbol will appear on the
display.
SWING function [ ] Press [ ] to active the vertical deflectors to swing from
left to right; the symbol will appear on the remote display. Press the same
button again to stop the swing movement at the current angle.
Press [ ] to active the horizontal deflectors to swing up and down; the symbol
will appear on the remote display. Press the same button again to stop the
swing movement at the current angle.
Long press either of these buttons for 3 seconds to select more angles of the
airflow direction, as part of the following cycle (Fig. 20).
Fig. 20
CAUTION!
· Never attempt to change the flap position manually, as this could seriously
damage the delicate flap activating mechanism.
· DANGER! Never insert fingers, sticks, or any other objects into the air
inlet or outlet vents. It contains a fan that turns at high speed, and any
accidental contact with live parts may cause damage or injury.
FAN SPEED function (FAN button)
[
]
Press the FAN button to change the operating fan speed. Press the button again to continue along the cycle: AUTO/MUTE/LOW/LOWMID/ MID/MID-HIGH/HIGH/TURBO which will then repeat (Fig. 21). The display symbols will change correspondingly.
Fig. 21
MUTE function [ ] Press the MUTE button to set the indoor unit to minimum
speed, in order to create the least amount of noise. While this function is
active, the remote will display the auto fan speed, and the mute symbol [ ]
will appear on the display. Press the MUTE button again to cancel this
function.
NOTE: The MUTE function will automatically deactivate when engaging
FAN/TURBO/SLEEP modes. This function also cannot be activated while in DRY
mode.
13
TURBO function [ ] Press the TURBO button to produce maximum cooling or
heating performance in the shortest time. The turbo symbol [ ] will appear on
the display. Press again to cancel this function.
DISPLAY function [ ] Press the DISPLAY button to switch off the LED display on
the indoor unit’s front panel. Press it again to switch it on. When the
display indicator [ ] is visible on the remote, the display is on.
ECO function [ ] Press the ECO button to achieve energy savings while running
the unit. Depending on the mode selected, the room temperature will be allowed
to rise 2°C above (or fall 2°C below) the set temperature before
cooling/heating restarts. The ECO symbol [ ] will appear on the display. Press
again to cancel this function.
TIMER – ON [ ] Program the timer to switch the unit on automatically after a
pre-determined period of time (Fig. 22).
Fig. 22
· To program the start time, make sure the unit is switched off.
· Press the TIMER button on the remote control to activate the timer, then use
the [ ] or [ ] button to set the desired timer period after which the unit
will switch on. Each time you press the button, the timer will increase/
decrease by half an hour between 0 and 10 hours, and by one hour between 10
and 24 hours.
· Press the TIMER button a second time to confirm the setting. The TIMER icon
will be illuminated on the indoor unit display (Fig. 22).
· After setting the timer, select the desired mode (Cool/ Heat/ Auto/ Fan/
Dry), by pressing the MODE button. You will also need to set the fan speed, by
pressing the FAN button. Finally, press the [ ] or [ ] button to set the
desired temperature.
· To cancel the set function, press the TIMER button again.
NOTE:
· The timer can be set up to a maximum of 24 hours.
· All programming should be started within 5 seconds, otherwise the setting
will be cancelled.
IMPORTANT!
· Before proceeding with the timed start, program the working mode (with the
MODE button) and the fan speed (with the FAN button).
· In case of a power failure or other disconnections from the power supply,
you will have to reset your timer settings.
TIMER – OFF [ ] Program the timer to switch the unit off automatically after a
predetermined period of time (Fig. 22).
· To program the switch-off time, the air conditioner must be switched on.
· Press the TIMER button on the remote control for the first time to activate
the timer, then use the [ ] or [ ] button to set the time period after which
the unit will switch off. Each time you press the [ ] or [ ] button, the timer
will increase/decrease by half an hour between 0 and 10 hours, and by one hour
between 10 and 24 hours.
· Press the TIMER button a second time to confirm the setting. The TIMER icon
will be illuminated on the indoor unit display (Fig. 22).
· To cancel the set function, press the TIMER button again.
14
NOTE:
· The timer can be set up to a maximum of 24 hours.
· All programming should be started within 5 seconds, otherwise the setting
will be cancelled.
I FEEL function [ ] When the I FEEL function is selected, the appliance will
automatically regulate the room temperature based on the temperature (050°C)
around the remote control.
· To activate the I FEEL function, press the I FEEL button on the remote
control until the I FEEL symbol [ ] appears in the display.
· This function will terminate two hours after activation.
SLEEP function [ ] When the SLEEP function is selected, the unit will
automatically switch to quiet operation and maintain the temperature at a
comfortable level during the night.
· To activate the SLEEP function, press the SLEEP button on the remote control
until the sleep symbol [ ] appears in the display. The SLEEP icon will be
illuminated on the indoor unit display (Fig. 23).
Fig. 23
NOTE: When the SLEEP function is selected:
· In COOLING mode the set temperature will automatically rise by 1°C every
hour to achieve a total 2°C increase during the first 2 hours.
· In HEATING mode the set temperature is gradually decreased by 2°C during the
first 2 hours.
· After running in SLEEP mode for 10 hours, the unit will automatically change to the previous setting mode.
SELF-CLEAN function [ ] An automatic self-clean function helps clean away dirt
and bacteria that has accumulated on the evaporator.
· Switch off the indoor unit, then press the CLEAN button. You will hear a
beep, [ AC ] will appear on the indoor LED display, and [ ] will appear on the
remote display.
· The self-clean cycle will run for about 30 minutes and then it will revert
to the previously set mode. Any noises you may hear during this cycle are from
the plastic parts expanding and contracting, which is normal.
· To cancel the self-clean cycle, press the POWER button. The appliance will
emit two beep sounds when the cleaning cycle is finished or has been
cancelled.
· We recommend you run the self-clean function every three months, at a time
when the ambient temperature does not exceed 30°C around the indoor unit and
530°C around the outdoor unit.
· It’s normal if there is some noise during this process, as plastic materials
expand with heat and contract with cold.
EMERGENCY function
If the remote control is lost, lift the front panel of the unit to access the
emergency button (Fig. 24), then proceed as follows:
· Press the button once (one beep) if you want the air conditioner to work in
FORCED COOLING mode.
· Press the button twice (two beeps) if you want the air conditioner to work
in FORCED HEATING mode.
NOTE: The shape and position of the emergency button may vary according to the
model, but its function is the same.
Fig. 24
Control-box cover
ON/OFF (Open the panel of the indoor unit) The emergency button is located on the right part of the unit under the front panel.
15
FAQs and Troubleshooting Guide
If you experience problems with your air conditioner, check for solutions in
the table below. If the problem cannot be solved by simple adjustments,
contact our after sales support centre, or contact a licensed air conditioner
technician.
Problem
Possible cause and solution
The appliance does not work
· Power failure/disconnected — check the power supply and ensure the unit is
properly connected.
· The Timer On function is activated. · Damaged indoor/outdoor unit fan motor
— call the Consumer Service Support
to arrange a service. · Faulty compressor/thermomagnetic circuit breaker —
call for service. · Faulty protective device or fuse — call for service. ·
Loose connections or disconnected — check the power supply and ensure
proper connection. · A protection mechanism has activated to protect the
appliance. · The voltage is higher or lower than the required voltage range —
call for
service. · The electronic control board is damaged — call for service.
Strange odour
The air filter is dirty — see `Air filters’.
Noise like running This is the backflow of liquid in the refrigerant circulation — call for service. water
Strange crackling With varying temperatures, the front panel expands and contracts, which can
noise
make a noise — this is not a problem and no cause for concern.
There is a fine mist This occurs when the air in the room becomes very cold, for example in COOLING coming from the or DRY mode — this is not a problem and no cause for concern. air outlet
The appliance does not respond to commands
· The remote control is too far from the indoor unit — operate the remote
control from a 3m maximum distance.
· The remote control batteries are flat — insert new ones. · There are
obstacles between the remote control and the signal receiver on the
indoor unit — move the obstacles.
The display is off There has been a power failure — check if other appliances are working.
Insufficient airflow, either hot or cold
· Unsuitable temperature setting — adjust the fan by pressing the FAN button. · Obstructed air intakes and outlets — clear any obstructions. · Dirty air filter — clean the filter, see `Air filters’. · Fan speed is set to minimum — adjust by pressing the FAN button. · Other sources of heat in the room — check for other heat sources. · No refrigerant — call for service.
16
Error and other signals on the display
In case of certain malfunctions, the indoor unit will display the error codes
below. Note the code and contact our after sales support centre for advice.
Code Error
Fault of the indoor temperature sensor — set the temperature manually and call
for service. Fault of the indoor pipe temperature sensor — set the temperature
manually and call for service. Fault of the outdoor pipe temperature sensor —
call for service. Refrigerant system leakage or fault — call for service.
Malfunction of the indoor fan motor — call for service. Fault of the outdoor
temperature sensor — call for service. Indoor and outdoor unit communication
fault. Outdoor discharge temperature sensor fault — call for service. Outdoor
IPM module fault — call for service. Outdoor current detect fault — call for
service. Outdoor PCB EEPROM fault — call for service. Outdoor fan motor fault
— call for service. Outdoor suction temperature sensor fault — call for
service.
17
Other Useful Information
Service required!
Switch off the appliance immediately, cut off the power supply and call our
Consumer Service Support for service in the event of: · Loud and unusual
noises during
operation. · Faulty electronic control board. · Faulty fuses or switches. ·
Spraying water or objects inside the
appliance. · Overheated cables or plugs. · Very strong smell or smoke coming
from
the appliance.
Protection
The protective device may trip and stop the appliance in the following
situations.
Heating mode
Outdoor air temperature is above 24°C.
Outdoor air temperature is below -15°C.
Room temperature is above 27°C.
Room temperature is below 0°C.
Cooling/ Outdoor air temperature is above Dry mode 50°C.
Outdoor air temperature is below 15°C.
Room temperature is above 32°C.
Room temperature is below 17°C.
NOTE: After stopping and restarting the air conditioner, or after changing the mode during operation, the system does not restart immediately. This is a protection function for the compressor. In such a case, wait for three minutes for the system to restart.
Maintenance
Periodic maintenance is essential for keeping your air conditioner efficient.
CAUTION! Before carrying out any maintenance, disconnect the power supply by
setting the installation on/off switch to OFF for at least 5 minutes.
IMPORTANT! · Under no circumstances should the air
conditioner be flushed with water. · Volatile liquid (e.g. thinner or
gasoline)
will damage the air conditioner, so only use a soft wet cloth (dipped in
neutral detergent) or a soft dry cloth to clean the air conditioner. · Pay
attention to cleaning the filter screen regularly to avoid dust covering which
will affect the filter screen effect. When the operating environment is dusty,
the cleaning frequency should be increased appropriately. · After removing the
filter screen, do not touch the fins of the indoor unit to avoid scratching
them.
End of season maintenance
When shutting down the air conditioning system for an extended period of time,
follow the below steps: · Disconnect the automatic switch or the plug. ·
Remove the batteries from the remote control. · Clean and replace the filters.
· On a sunny day let the appliance work in
ventilation for some hours, so that the inside of the unit can dry completely.
Beginning of season maintenance
When starting to use this air conditioning system after a long period of
nonuse, follow the below steps: · Clean the unit and filter screen. · Check
for any obstructions to the air inlets
and outlets of the indoor and outdoor units. · Ensure that the drain pipe is
unobstructed. · Install batteries into the remote and check
that the power is on.
18
Cleaning the unit
Dampen a clean cloth in warm water and wring it dry. Gently wipe the unit
surface. Repeat this process regularly.
Air filters
After running for a particular period, the air conditioner will display “CL”
(Fig. 25) and remind you to clean the filter.
Fig. 25
· Grasp the raised handle on the panel Fig. 26), and lift it up (Fig. 27).
Fig. 26
· Replace the filter by inserting the lower end of the filter screen first,
and then squeezing the upper end in to follow.
· Close the panel.
Cleaning the inner air duct
· Loosen the knob on the middle of louver and bend the louver outwards to
remove.
· Grasp both sides of bottom plate and gently push downwards to remove.
· Loosen the buckle of the deflector with your thumb and take it out.
· Wipe the air duct and fan with a clean and slightly damp rag.
· Clean the removed parts with soapy water and leave to air dry.
· Once everything is completely dry, restore the removed parts in turn.
Replacing the batteries
The batteries in the remote control will need replacing when the indoor unit
no longer emits a confirmation beep when you press a button. Insert two new
AAA (1.5V) batteries, ensuring the polarities (+/-) match the markings.
Fig. 27
Service, repair and spare parts
If you look after your air conditioner it should give you years of good
service. Should you experience problems with the appliance that you cannot
solve yourself or to purchase a spare part please contact Consumer Service
Support.
Do not attempt to repair the unit yourself!
· Remove the filter from the unit (Fig. 28), lifting upwards from the upper
edge, and then pulling the rest of the filter free.
Fig. 28
Compliance
This product has been fully tested and meets all requirements as set out by
standards AS/NZS 60335.1 and AS/NZS 60335.2.40 and also AS/NZS 3823.1.1 and
AS/NZS 3823.2.
· Clean the filter with a damp cloth or, if necessary, wash it in warm soapy water (not exceeding 40°C). Leave to dry in a cool and dry place.
The RCM Mark (Regulatory Compliance Mark) indicates that the product complies with the relevant guidelines of the ACMA as well as corresponding government requirements for the safety of electrical devices.
19
Responsible disposal
Instruction For Servicing (R32)
1. Check the information in this manual to find out the dimensions of space needed for proper installation of the device, including the minimum distances allowed compared to adjacent structures.
Packaging materials are recyclable. Please dispose of them responsibly for
recycling.
At the end of its working life, make the appliance unserviceable by unplugging
it from the power outlet and cutting the power cord.
Do not throw this appliance out with your household waste.
Electrical and electronic products contain substances that can have a
detrimental effect on the environment and human health if disposed of
inappropriately. Observe any local regulations regarding the disposal of
electrical consumer goods and dispose of it appropriately for recycling and
recovery of the refrigerant and blowing agent.
Contact your local authorities for advice on recycling facilities in your
area. Or find recycling scheme services listed on Planet Ark’s website at
www.recyclingnearyou.com.au, or call Planet Ark on 1300 733 712.
WARNING: This appliance contains flammable refrigerants and insulation blowing
gases, which must be removed before disposal. Contact your municipal
authorities for any codes or regulations concerning the disposal of such
materials.
2. Appliance shall be installed, operated and stored in a room with a floor
area larger than 4m².
3. The installation of pipe-work shall be kept to a minimum.
4. The pipe-work shall be protected from physical damage, and shall not be
installed in an unventilated space if the space is smaller than 4m² .
5. The compliance with national gas regulations shall be observed.
6. The mechanical connections shall be accessible for maintenance purposes.
7. Follow the instructions given in this manual for handling, installing,
cleaning, maintaining and disposing of the refrigerant.
8. Make sure ventilation openings clear of obstruction.
9. Notice: The servicing shall be performed only as recommended by the
manufacturer.
10. Warning: The appliance shall be stored in a well-ventilated area where
the room size corresponds to the room area as specified for operation.
11. Warning: The appliance shall be stored in a room without continuously operating open flames (for example an operating gas appliance) and ignition sources (for example an operating electric heater).
12. The appliance shall be stored so as to prevent mechanical damage from occurring.
13. It is appropriate that anyone who is called upon to work on a refrigerant
circuit should hold a valid and up-to-date certificate from an assessment
authority accredited by the industry and recognizing their competence to
handle refrigerants, in accordance with the assessment specification
recognized in the industrial sector concerned. Service operations should only
be carried out in accordance with the recommendations of the equipment
manufacturer.
20
Maintenance and repair operations that require the assistance of other
qualified persons must be conducted under the supervision of the person
competent for the use of flammable refrigerants.
14. Every working procedure that affects safety means shall only be carried
out by competent persons.
15. Warning:
- Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
- The appliance shall be stored in a room without continuously operating ignition sources (for example: open flames, an operating gas appliance or an operating electric heater.
- Do not pierce or burn.
- Be aware that refrigerants may not contain an odor.
16. Information on servicing:
-
Checks to the area Prior to beginning work on systems containing flammable refrigerants, safety checks are necessary to ensure that the risk of ignition is minimized. For repair to the refrigerating system, the following precautions shall be complied with prior to conducting work on the system.
-
Work procedure Work shall be undertaken under a controlled procedure so as to minimize the risk of a flammable gas or vapor being present while the work is being performed.
-
General work area All maintenance staff and others working in the local area shall be instructed on the nature of work being carried out. Work in confined spaces shall be avoided. The area around the workspace shall be sectioned off. Ensure that the conditions within the area have been made safe by control of flammable material.
-
Checking for presence of refrigerant The area shall be checked with an appropriate refrigerant detector prior to and during work, to ensure the technician is aware of potentially flammable atmospheres. Ensure that the leak detection equipment being used is suitable for use with flammable refrigerants, i.e. non-sparking, adequately sealed or intrinsically safe.
-
Presence of fire extinguisher If any hot work is to be conducted on the refrigeration equipment or any associated parts, appropriate fire extinguishing equipment shall be available to hand. Have a dry powder or CO 2 fire extinguisher adjacent to the charging area.
-
No ignition sources No person carrying out work in relation to a refrigeration system which involves exposing any pipe work shall use any sources of ignition in such a manner that it may lead to the risk of fire or explosion. All possible ignition sources, including cigarette smoking, should be kept sufficiently far away from the site of installation, repairing, removing and disposal, during which refrigerant can possibly be released to the surrounding space. Prior to work taking place, the area around the equipment is to be surveyed to make sure that there are no flammable hazards or ignition risks. No Smoking signs shall be displayed.
-
Ventilated area Ensure that the area is in the open or that it is adequately ventilated before breaking into the system or conducting any hot work. A degree of ventilation shall continue during the period that the work is carried out.
The ventilation should safely disperse any released refrigerant and preferably expel it externally into the atmosphere. -
Checks to the refrigeration equipment Where electrical components are being changed, they shall be fit for the purpose and to the correct specification. At all times the manufacturer’s maintenance and service guidelines shall be followed. f in doubt consult the manufacturer’s technical department for assistance.
The following checks shall be applied to installations using flammable refrigerants: -The charge size is in accordance with the room size within which the refrigerant containing parts are installed;
— The ventilation machinery and outlets are operating adequately and are not obstructed;
21
— If an indirect refrigerating circuit is being used, the secondary circuit
shall be checked for the presence of refrigerant;
— Marking to the equipment continues to be visible and legible. Markings and
signs that are illegible shall be corrected;
— Refrigeration pipe or components are installed in a position where they are
unlikely to be exposed to any substance which may corrode refrigerant
containing components, unless the components are constructed of materials
which are inherently resistant to being corroded or are suitably protected
against being so corroded.
9) Checks to electrical devices Repair and maintenance to electrical
components shall include initial safety checks and component inspection
procedures. If a fault exists that could compromise safety, then no electrical
supply shall be connected to the circuit until it is satisfactorily dealt
with. If the fault cannot be corrected immediately but it is necessary to
continue operation, an adequate temporary solution shall be used. This shall
be reported to the owner of the equipment so all parties are advised.
Initial safety checks shall include:
— That capacitors are discharged: this shall be done in a safe manner to avoid
possibility of sparking;
— That there no live electrical components and wiring are exposed while
charging, recovering or purging the system;
— That there is continuity of earth bonding.
17. Repairs to sealed components
-
During repairs to sealed components, all electrical supplies shall be disconnected from the equipment being worked upon prior to any removal of sealed covers, etc. If it is absolutely necessary to have an electrical supply to equipment during servicing, then a permanently operating form of leak detection shall be located at the most critical point to warn of a potentially hazardous situation.
-
Particular attention shall be paid to the following to ensure that by working on electrical components, the casing is not altered in such a way that the level of protection is affected. This shall include damage to cables, excessive number of connections, terminals not made to original specification, damage to seals, incorrect fitting of glands, etc. Ensure that apparatus is mounted securely. Ensure that seals or sealing materials have not degraded such that they no longer serve the purpose of preventing the ingress of flammable atmospheres. Replacement parts shall be in specifications.
NOTE: The use of silicon sealant may inhibit the effectiveness of some types of leak detection equipment. Intrinsically safe components do not have to be isolated prior to working on them.
18. Repair to intrinsically safe components Do not apply any permanent inductive or capacitance loads to the circuit without ensuring that this will not exceed the permissible voltage and current permitted for the equipment in use.
Intrinsically safe components are the only types that can be worked on while live in the presence of a flammable atmosphere. The test apparatus shall be at the correct rating. Replace components only with parts specified by the manufacturer. Other parts may result in the ignition of refrigerant in the atmosphere from a leak.
19. Cabling
Check that cabling will not be subject to wear, corrosion, excessive pressure, vibration, sharp edges or any other adverse environmental effects. The check shall also take into account the effects of aging or continual vibration from sources such as compressors or fans.
20. Detection of flammable refrigerants
Under no circumstances shall potential sources of ignition be used in the searching for or detection of refrigerant leaks. A halide torch (or any other detector using a naked flame) shall not be used.
21. Leak detection methods
The following leak detection methods are deemed acceptable for systems containing flammable refrigerants.
22
Electronic leak detectors shall be used to detect flammable refrigerants, but
the sensitivity may not be adequate, or may need re-calibration. (Detection
equipment shall be calibrated in a refrigerant-free area.) Ensure that the
detector is not a potential source of ignition and is suitable for the
refrigerant used. Leak detection equipment shall be set at a percentage of the
LFL of the refrigerant and shall be calibrated to the refrigerant employed and
the appropriate percentage of gas (25 % maximum) is confirmed. Leak detection
fluids are suitable for use with most refrigerants but the use of detergents
containing chlorine shall be avoided as the chlorine may react with the
refrigerant and corrode the copper pipe-work. If a leak is suspected, all
naked flames shall be removed/ extinguished. If a leakage of refrigerant is
found which requires brazing, all of the refrigerant shall be recovered from
the system, or isolated (by means of shut off valves) in a part of the system
remote from the leak. Oxygen free nitrogen (OFN) shall then be purged through
the system both before and during the brazing process.
22. Removal and evacuation
When breaking into the refrigerant circuit to make repairs or for any other
purpose conventional procedures shall be used. However, it is important that
best practice is followed since inflammability is a consideration. The
following procedure shall be adhered to: — Remove refrigerant; — Purge the
circuit with inert gas; — Evacuate; — Purge again with inert gas; — Open the
circuit by cutting or brazing.
The refrigerant charge shall be recovered into the correct recovery cylinders.
The system shall be flushed with OFN to render the unit safe. This process may
need to be repeated several times.
Compressed air or oxygen shall not be used for this task.
Flushing shall be achieved by breaking the vacuum in the system with OFN and
continuing to fill until the working pressure is achieved, then venting to
atmosphere, and finally pulling down to a vacuum. This process shall be
repeated until no refrigerant is within the system. When the final OFN charge
is used, the system shall be vented down to atmospheric pressure to enable
work to take place. This operation is absolutely vital if brazing operations
on the pipe-work are to take place.
Ensure that the outlet for the vacuum pump is not close to any ignition
sources and there is ventilation available.
23. Decommissioning
Before carrying out this procedure, it is essential that the technician is
completely familiar with the equipment and all its detail. It is recommended
good practice that all refrigerants are recovered safely. Prior to the task
being carried out, an oil and refrigerant sample shall be taken in case
analysis is required prior to re-use of reclaimed refrigerant. It is essential
that electrical power is available before the task is commenced.
a) Become familiar with the equipment and its operation.
b) Isolate system electrically. c) Before attempting the procedure, ensure
that:
· mechanical handling equipment is available, if required, for handling
refrigerant cylinders; · all personal protective equipment is available and
being used correctly; · the recovery process is supervised at all times by a
competent person; · recovery equipment and cylinders conform to the
appropriate standards. d) Pump down refrigerant system, if possible. e) If a
vacuum is not possible, make a manifold so that refrigerant can be removed
from various parts of the system. F) Make sure that cylinder is situated on
the scales before recovery takes place. g) Start the recovery machine and
operate in accordance with manufacturer’s instructions. h) Do not overfill
cylinders. (No more than 80 % volume liquid charge). i) Do not exceed the
maximum working pressure of the cylinder, even temporarily. J) When the
cylinders have been filled correctly and the process completed, make sure that
the cylinders and the equipment are removed from site promptly and all
isolation valves on the equipment are closed off. K) Recovered refrigerant
shall not be charged into another refrigeration system unless it has been
cleaned and checked.
24. Labeling
Equipment shall be labeled stating that it has been de-commissioned and
emptied of refrigerant. The label shall be dated and signed. Ensure that there
are labels on the equipment stating the equipment contains flammable
refrigerant.
23
25. Recovery
When removing refrigerant from a system, either for servicing or
decommissioning, it is recommended good practice that all refrigerants are
removed safely.
When transferring refrigerant into cylinders, ensure that only appropriate
refrigerant recovery cylinders are employed. Ensure that the correct number of
cylinders for holding the total system charge are available. All cylinders to
be used are designated for the recovered refrigerant and labeled for that
refrigerant (i.e. Special cylinders for the recovery of refrigerant).
Cylinders shall be complete with pressure-relief valve and associated shut-off
valves in good working order. Empty recovery cylinders are evacuated and, if
possible, cooled before recovery occurs.
The recovery equipment shall be in good working order with a set of
instructions concerning the equipment that is at hand and shall be suitable
for the recovery of all appropriate refrigerants including, when applicable,
flammable refrigerants. In addition, a set of calibrated weighing scales shall
be available and in good working order. Hoses shall be complete with leakfree
disconnect couplings and in good condition.
Before using the recovery machine, check that it is in satisfactory working
order, has been properly maintained and that any associated electrical
components are sealed to prevent ignition in the event of a refrigerant
release. Consult manufacturer if in doubt.
The recovered refrigerant shall be returned to the refrigerant supplier in the
correct recover cylinder, and the relevant waste transfer note arranged. Do
not mix refrigerants in recovery units and especially not in cylinders.
If compressors or compressor oils are to be removed, ensure that they have
been evacuated to an acceptable level to make certain that flammable
refrigerant does not remain within the lubricant.
The evacuation process shall be carried out prior to returning the compressor
to the suppliers. Only electric heating to the compressor body shall be
employed to accelerate this process. When oil is drained from a system, it
shall be carried out safely.
24
Technical specifications
Model Number
Capacity Current Rated Current Power Input Rated Power Input Room size
suitability Rated Voltage and Frequency Ingress Protection Max. Pressure Noise
(Sound Power Level) Refrigerant Type Indoor Airflow Volume Net Weight
Dimensions (mm)
MTP-09IN
Cooling Heating Cooling Heating Cooling Heating Cooling Heating Cooling
Heating
Outdoor Unit Discharge Suction Indoor Unit Outdoor Unit Type Quantity Cooling
Heating Indoor Unit Outdoor Unit Indoor Unit Outdoor Unit
2640W(1000~4000) 4050W(1000~4800) 4.3A (1.3~6.6) 4.6A (1.3~7.4) 6.6A 7.4A 595W (290~1450) 985W (290~1580) 1450W 1580W 916m2 220240V~, 50Hz IPX4 3.7MPa 1.2MPa 48dB(A) 58dB(A) R32 620g 620m3/h 620m3/h 10kg 22kg 820 x 306 x 195 795 x 305 x 549
The external static pressure of the air conditioner is 0Pa for all models.
25
Technical specifications
Model Number
Rated Capacity Current Rated Current Power Input Rated Power Input Room size
suitability Rated Voltage and Frequency Ingress Protection Max. Pressure Noise
(Sound Power Level) Refrigerant Type Indoor Airflow Volume Net Weight
Dimensions (mm)
MTP-12IN
Cooling Heating Cooling Heating Cooling Heating Cooling Heating Cooling
Heating
Outdoor Unit Discharge Suction Indoor Unit Outdoor Unit Type Quantity Cooling
Heating Indoor Unit Outdoor Unit Indoor Unit Outdoor Unit
3500W(1000~4000) 4500W(1000~4600) 3.6A (1.5~7.8) 4.6A (1.5~8.2) 7.8A 8.2A 800W (290~1400) 1070W (290~1990) 1400W 1990W 1523m² 220240V~, 50Hz IPX4 3.7MPa 1.2MPa 48dB(A) 60dB(A) R32 810g 580m3/h 620m3/h 10kg 26kg 820 x 306 x 195 795 x 305 x 549
The external static pressure of the air conditioner is 0Pa for all models.
NOTES: As a result of continual improvements, the design and specifications of
the product within may differ slightly to the unit illustrated on the
packaging.
Due to the continuous update of the product function, the user manual in your
hands may differ from the actual operation. For an electronic copy of Wi-Fi
Function User Manual, please download it from our support website:
https://mistral.com.au/mistral-connected/
26
Technology
Your air conditioner is Wi-Fi enabled, to help you to control your daily
routine with ease-through the Mistral Connected app or voice control.
1. Through Mistral Connected app
Use the Mistral Connected app to control your air conditioner when you are at
home or on the way, to ensure the environment is perfect once your get there.
2. Voice control with Mistral Connected
Google Home assistant and Amazon Alexa allow you to interact with your air
condition in an intuitive way, using your voice.
First, you’ll need to download the Mistral Connected App from the App (iOS) or
Play (Android) store. Then follow the instructions in the app to set up your
appliance and start controlling it.
Note:
. The product supports 2.4GHz Wi-Fi only, not support 5.0GHz Wi-Fi.
. The guides including interfaces and operating procedures in this manual are
listed for reference only to provide a general overview of the installation
process for Mistral Connected. Always refer to installation/operation manual
on APPs for complete installation and get operation details.
Wi-Fi Module specification and Operation guideline
1. Minimum specifications on a Smart phone: Android 5.0 version or higher IOS
9.0 version or higher
2. Basic parameters for Wi-Fi module
Parameters
Details
Network frequency
2.400 – 2.4835GHz
Standards of WLAN
IEEE 802.11 b/g/n (channels 1-14)
Protocol stack support
IPv4/TCP/UDP/HTTPS/TLS/DNS
Security support
WEP/WPA/WPA2/AES128
Network type support
STA/AP/STA+AP
Max. RF Power
18.5 dbm
Bluetooth frequency
2.402 – 2.480GHz
Bluetooth RF Power
9 dbm
3. Operation guideline. Please take below simple guideline instruction as reference.
Operation Operation
Steps
Items
New Account
Re-install APP
(registered before)
Download
Step 1
and
YES
YES
Install APP
Step 2
Activate APP
YES
YES
Step 3
Registration Account
YES
NO
Step 4
Login
YES
YES
Step 5
Add Device to control
YES
Registered Device will
remain
Note: If you registered the account and added device before, when you re- install the APP again and login, the added device will remain.
27
Install the Wi-Fi module
1. Open the panel of indoor unit.
Download and Install the App
2. Take off the cover of USB Wi-Fi, follow the arrow and insert the USB Wi-Fi module into the reserved USB slot on the frame.
Mistral Connected App
For Android smart phone
Method1: Please scan the QR code with a browser scanner, download and install
the APP.
Method2: Open the Google “Play Store” on your smart phone and search “Mistral
Connnected”, download and install the APP.
Note: The Wi-Fi module has been preinstalled at the factory for this model.
For IOS smart phone
Method1: Please scan the QR code and follow the tips to get into “AppStore”,
download and install the APP.
Method2: Open the Apple “AppStore” on your smart phone and search “Mistral
Connnected”, download and install the APP.
Note: Please enable the permissions of Storage/Location/Camera for this APP when installing. Otherwise it will have some problems when operating.
28
Registration
1. If you don’t have any account please tap button “Sign up”.
2. Read the Privacy Policy and tap “Agree”.
Login
1. Tap “Log in with existing account”. 2. Enter your registered account and
password. 3. Tap “Log in” button.
enter your account here enter the password
3. Tap”>” and choose the country. 4. Enter your e-mail address or phone
number. 5. Tap the button “Obtain verification code”.
Search the country or slide the screen up/down to find and choose the Country.
The first time the APP is used, Create family is needed: 4. Tap “Create family”. 5. Make name for the family. 6. Set the location. 7. Choose default rooms or add new rooms. 8. Tap “Done” and “Completed”.
Turn on your Mistral Connected
6. Enter the verification code you received from e-mail or smart phone.
7. Set the Password with 6-20 characters including characters and numbers.
8. Tap “Done”.
Note: The app can open the map on your phone and you can set the location where you are.
29
Forgot the password
If you forgot the password or you want to reset the password, operate as
below:
1 Tap “Forgot password”. 2. Enter your account(e-mail address) and tap
button “Obtain verification code”. 3. Enter the verification code received by
your
e-mail. 4. Set the new password and tap button “Done”.
6. You can see the percent rate of connecting process, at the same time “PP”, “SA”, “AP” shining in turn on the indoor display. “PP” means “Searching the router” “SA” means “connected to the router” “AP” means “connected to the server”
Add device
There are 3 methods to add the device.
1-EZ mode (default)
1. Power on the air conditioner and operate it in cool mode.
2. Click “+” in the upper right corner of the “Home” screen or tap “Add
device” on the room which has no device.
3. Tap the “Air conditioner(BT+Wi-Fi)” logo.
4. Press the DISPLAY key on remote 6 times in the time of 8 seconds to reset
the Wi-Fi module then check “Confirm the indicator is blinking rapidly” and
tap”Next”.
5. Input the password of the Wi-Fi which the same as your smart phone
connected, then tap “Next”.
30
2-AP mode
1. Power on the air conditioner and operate it in cool mode.
2. Click “+” in the upper right corner of the “Home” screen or tap “Add
device” on the room which has no device.
3. Tap the “Air conditioner(BT+Wi-Fi)” logo. 4. Tap in the upper right corner
and choose “AP
Mode” , press the DISPLAY key on remote 6 times in the time of 8 seconds the
to reset the Wi-Fi module then check “Confirm the indicator is blinking
slowly” and tap”Next”. 5. Input the password of the Wi-Fi which the same as
your smart phone connected, then tap “Next”. 6. Read the instruction carefully
and tap “Go to Connect”. 7. In the network setting screen, add or select your
available network, and then go back to the previous page. Tap “Confirm hot
spot connection, next” to start adding the device. 8. You can see the percent
rate of connecting process, at the same time “PP”,”SA”,”AP” shining in turn on
the indoor display. “PP” means “Searching the router” “SA” means “connected to
the router” “AP” means “connected to the server”
31
3-Bluetooth mode
1. Power on the air conditioner and operate it in cool mode.
2. Click “+” in the upper right corner of the “Home” screen or tap “Add
device” on the room which has no device.
3. Tap the “Air conditioner(BT+Wi-Fi)” logo. 4. Make sure Blue tooth of your
smart phone is
available. 5. Tap in the upper right corner and choose
“Bluetooth”, press the DISPLAY key on remote 6 times in the time of 8 seconds
to reset the Wi-Fi module then check “Confirm the indicator is blinking
rapidly” and tap”Next”. 6. Select one of the found device and tap ” +” 7.
Input the password of the Wi-Fi which the same as your smart phone connected,
then tap “Next”. 8. You can see the percent rate of connecting process, at the
same time “PP”,”SA”,”AP” shining in turn on the indoor display. “PP” means
“Searching the router” “SA” means “connected to the router” “AP” means
“connected to the server”
Rename the device Select the location room
32
Air conditioner control
The device control screen will pop up automatically after adding the device.
The device control screen will pop up manually by tapping the device name on
the home screen.
Control form 1
The main control interface
Device details and
Back to the <
Sample2
management
Home screen
Turn ON/
OFF the air
conditioner
Indicator of setting temperature
Decrease the setting temperature
23C
Set Temperature
Selected Mode/Fan speed/ Functions indicator
Increase the setting temperature
Note: There are two different control forms based on different software or Wi- Fi module firmware. Please read the manual carefully based on the real control interface.
Control form1
Control form2
Mode Fan Function Timer
Control form 1- Mode setting
1. Tap Mode to pop up the Mode screen. 2. Select one of the mode
Feel/Cool/Heat/Dry/
Fan. 3. Tap anywhere around the setting temperature
to cancel the Mode setting.
33
Control form 1-Select fan speed
1. Tap Fan to pop up the Fan screen. 2. Select one of the fan speed
High/med/Low/
Auto. 3. Tap anywhere around the setting temperature
to cancel the selection.
Control form 1-Timer adding
1. Tap Timer to pop up the Add Timer screen. 2. Tap Add Timer.
Control form 1-Function setting
1. Tap Function to pop up the Function screen. 2. Select one of the functions
Sleep/Turbo/ECO. 3. Select UP-DOWN/LEFT-RIGHT for auto swing
with direction of UP-DOWN/LEFT-RIGHT. 4. Tap anywhere around the setting
temperature
to cancel the Function setting.
3. Select the time, select the repeat days and Timer on/off.
4. Select the Mode/Fan speed/Function and select the setting temperature for
Timer on.
5. Tap Save to add the timer.
Timer cancel Hour setting
Mode setting Fan Speed setting Temperature setting
Timer on
Cancel Timer Off
Add TimerS
12
07
13
08
14
09
15
10
16
11
17
12
18
13
Timer On
Mode Fan Set Temperature Function
ave
Cool Auto 23 C
Timer off
Cancel
Add Timer
12
25
13
26
14
27
15
28
16
29
17
30
18
31
Save
Select days to use Smart Mode
Mon Tues Wed Thur Fri Sat Sun
Timer Off Timer On
Timer submit
Minute setting
Weekly setting
Timer ON/OFF setting
< < < <
Control form 1-Timer Management
1. Tap the bar of timer to edit the Timer like the Timer adding process.
2. Click the switch to enable or disable the Timer. 3. Holdind the bar of
Timer about 3 seconds
and pop up the Remove Timer screen, tap CONFIRM and remove the Timer.
34
Control form 2
The main control interface
Back to the
Home screen
Tips
Name of the device
Decrease the setting temperature
Selected Functions indicator
Current mode
Increase the setting temperature
Different background for different mode: Cool/Heat/Dry/ Fan/Auto
Power on/off
Function Buttons
Note: it may appear slightly different, depending on the air conditioner
model. Example as below:
Control form 2-Fan speed selection
1. Tap the Fan speed button. 2. Choose your desired fan speed and tap it. 3.
Tap the X button to go back to the main
control screen. 4. The selected fan speed indicator will appear
on the screen.
Control form 2-Mode setting
1. Tap the Mode button. 2. There are 5 modes on the Mode screen, tap
one button to set the Air conditioner working mode. 3. Tap the X button to go
back to main control screen. 4. The mode and background will change on the
screen.
Mode Cool Fan Dry Heat Auto
Fan Speed All speeds All speeds
All speeds All speeds
Note: Fan Speed can’t be adjusted on Dry mode.
Note: Fan Speed screen may appear slightly different, depending on the air
conditioner model.
Example as below:
Note: please read the details of each mode in the user manual to control more comfortable.
35
Control form 2-Air Flow control
1. Tap the Precision Air Flow button or Swing Flow button.
2. Choose your desired air flow and tap it. 3. Tap the X button to go back to
the main
control screen. 4. The selected air flow indicator will appear on
the screen.
Note: For some models without auto LeftRight wind, If you active it, you will
hear a beep, but no any actions.
Control form 2-ECO function
1. For Eco function, just tap the button to activate the function, the button
will be lighting and the indicator will appear on the screen.
2. Tap again to disable the function. 3. Temperature controlled for some air
conditioner model: In Cooling mode, the new setting temperature will 26ºC. In
heating mode, the new setting temperature will 25ºC.
Note: The Main control screen and Air Flow screen may appear slightly different, depending on the air conditioner model. Example as below:
Mode Cool Fan Dry Heat Auto
ECO enabled Yes
Yes
ECO is disabled on Fan/ Dry/Auto mode.
Note: The Main control screen and ECO control method may appear slightly different, depending on the air conditioner model. Example as below:
Note: ECO is disabled on Turbo/Sleep mode too for some air conditioner model. 36
Control form 2-Sleep function
1. Tap the Sleep button. 2. Choose your desired sleep mode and tap it. 3. Tap
the X button to go back to the main control screen. 4. The selected sleep mode
indicator will appear on the screen.
Control form 2-Timer (on) setting
1. Tap the Timer button. 2. Tap + in the upper right corner of the Timer
main screen. 3. Choose the Time/Repeat/Switch OFF then tap
Save. 4. The timer (off) will appear on the Timer main
screen.
Mode Cool Fan Dry Heat Auto
Sleep enabled Yes
Yes
Sleep is disabled on Fan/ Dry/Auto mode.
Note: The Main control screen may appear slightly different ,depending on the air conditioner model. Example as below:
Slide up or down to select time
Tap repeat > then tap your desired repeat days or Once, then tap Confirm your selection.
Tap Switch > then slide the screen to choose ON and Confirm.
Note: Sleep is disabled on Turbo/Sleep mode too for some air conditioner
model.
37
Control form 2-Timer (off) setting
1. Tap the Timer button. 2. Tap + in the upper right corner of the Timer
main screen. 3. Set the Time/Repeat Date/Switch(ON)/
Temperature/Mode/Fan speed/Air Flow as your desired and then tap Save. 4. The
timer will appear on the Timer main screen.
Control form 2-Timer management
1. Change the Timer setting: Tap anywhere of the timer list bar except the
switch bar to get into the Timer setting screen, change the setting and then
tap save.
2. Enable or Disable the Timer: Tap the left of the switch to disable the
Timer. Tap the right of the switch to enable the Timer.
3. Delete the Timer: Slide the list bar of the Timer from right to left until
Delete button appear, then tap delete.
Slid left to disable the Timer.
Slid right to enable the Timer.
Slide up or down to select time
Tap repeat > then tap your desired repeat days or Once, then tap Confirm your
selection.
Tap Switch > then slide the screen to choose ON and Confirm.
Tap Temperature/Mode/ Fan Speed/Air Flow > one by one then set as your desired
as mentioned on the previous chapter and tap Confirm the setting.
38
Control form 2-More functions
1. Tap the More button to operate additional functions if it appears on the
screen.
Control form 2-More functions
7. Tap the “Electricity Monitoring” button if it is available on the screen.
In this function, you can monitor the air conditioner electricity consumption.
You can tap this button to pop up the calender then select the date.
Electricity Monitoring
Note: Some air conditioner model don’t have the more button.
Note: The appearance maybe different, some icons will be hidden if the air conditional do no have this function or do not enable on the current mode.
2. Tap the ” ” to switch on/off the indoor LED display.
3. Tap the ” ” to switch on/off the buzzing when operating through Wi-Fi APP.
4. Tap the ” ” button to activate the AntiMildew function, if it is available on the screen. After AC turning off , it will start drying, reduce residual moisture and prevent mould, after function finish, it will automatically turn off.
5. Tap the ” ” button to switch on/off the healthy function, if it is
available on the screen. It activate the antibacterial ioniser function. This
function only for models with the ioniser generator.
6. Tap the ” ” button, if it is available on the screen. In this Mode, you
can choose one of the three levels of current. The air conditioner will
maintain proper current to save energy.
8. Tap the ” ” button, if it is available on the screen. Check the details of
the Self-Cleaning function on User Manual.
9. Tap the ” ” button , if it is available on the screen. This function help
keep the room temperature over 8 . Check the details of the 8 Heat function on
User Manual. Control form2-More functions
10. Tap the “Reservation” button , if it is available on the screen. You can
set the time, repeat day, temperature, mode, fan speed, air flow as you
desired and then tap Save to activate the function. The air conditioner will
automatically reach your settings at the appointment time.
Reservation
39
Control form 2-More functions
11. Tap the “Self-diagnosis” button, if it is available on the screen. The
air conditioner will automatically diagnosis itself and indicate the Error
code and the problem instructions if possible.
Device details and management
Tap on control form1 or tap … on control form2 , get into the device details screen. Here you can get some useful information and sharing the device to other accounts. Check the following pictures and instructions carefully.
Control form 1
Control form 2
Self-diagnosis
12. Tap the ” ” button if it is available on the screen. This function allow
the air conditioner to turn on/off the display automatically according to the
light intensity.
1 3.Tap the ” ” button if it is available on the screen. In this function, the
air conditioner will blow soft airflow through the micro holes on the
deflector.
Tap to change the device location to another room
Feed back the problems or some suggestions to the APP administrator
<
Details of device
Modify Device Name
*** >
Check Device Network Check Now > Supported Third-part Control
Others
Device Sharing
Device Info
Feedback
Check for Firmware Update
Remove Device
Tap to check the network status
Tap to check the network status
Tap to got the instruction for connecting the amazon alexa or Google Assistant
voice controller
Tap to sharing the device to other account Tap to check the Virtual ID/ Wi-Fi
name/IP address MAC address/Time Zone/Wi-Fi single strength Check and update
the firmware
Tap to remove the device and the device will be reset automatically once be
deleted
40
Device details and management
How to share the devices to other accounts? 1. Tap “Device Sharing” and pop up
Device
Sharing screen. 2. Tap “Add Sharing”. 3. Select the region and enter the
account which
you want to sharing. 4. Tap “Completed”, the account will appear on
your sharing list. 5. The received sharing members should hold
pressing the home screen and slide down to refresh the device list, the device
will appear on the device list.
Account management
Account Profile setting
Hold the bar about 3s then you can delete the sharing account
Change the nick name of your account
Hold on and slide down to refresh the device list
Select the time zone
Set a pattern password for launching the APP
Select a picture for the account from local album
Change the password ike reset password Tap the switch to enable or disable the
Pattern password Please carefully to deactivate the account for all data will
be deleted
41
Home(Family) management
1. Tap the name of home at the left upper corner of the Home Screen and
select the Home Management. Or tap Me and tap Home Management.
2. Tap one of the families in the family list and get into Family Settings
screen.
3. Set the family as the following indicators.
Open the map automatically then you can set the location
Add other account into this family to control the device
Tap to rename the family name Tap to get into Room Management
Tap to set a name and select picture for the family member
Remove the Family from your account
Notice
1. For technical update, there is maybe deviation of the actual items from
what is on the manual. Please refer to your actual product and APP.
2. Smart air conditioner APP can be altered without notice for quality
improvement and also be deleted depending on the circumstances of
manufacturing firms .
3. In case Wi-Fi signal strength is weakened, smart App may be disconnected.
So make sure the indoor unit near to wireless router.
4. DHCP server function should be activated for wireless router.
5. The internet connection may fail because of a firewall problem. In this
case, contact your internet service provider.
6. For smart phone system security and network setting, make sure Smart air
conditioner APP is trusted.
42
Trouble Shooting
Description
Air conditioner can’t be configured successfully
Mobile can’t control air conditioner
Mobile can’t find air conditioner
Analysis of cause
1. Check the mobile connected WLAN router SSID and password is correct;
2. Check whether there are additional settings of WLAN router as shown below.
- Firewall by router itself or by PC 2) MAC address filtering 3) Hidden SSID
- DHCP server
Reboot WLAN router, mobile device and air conditioner (WLAN module) and connect air conditioner by CF mode again. Before rebooting, check nobody has already connected to same air conditioner.
1. When air conditioner (WLAN module) is rebooted and app displays Device remove, ignoring this confirmation will lead to mobile device losing control permission of the air conditioner. You will need to connect the air conditioner by CF mode again.
2. In case of power failure, mobile device will lose control permission of air conditioner for 3 minutes after power failure. (Notification will now show up on the mobile device.)
If you cannot control the app (air conditioner) even after power restored, you will need to connect the air conditioner by CF mode again.
1. Mistral Connected App display Air conditioner Device offline. Please check the following conditions. 1) The air conditioner has been reconfigured. 2) Air conditioner out of power. 3) Router out of power. 4) Air conditioner can’t connect to router. 5) Air conditioner can’t connect to network through the router. 6) Mobile device can’t connect to network.
2. After adding the device, it disappears in device list . Hold and slide down to refresh the device list. If it has no change, shut down the app and start again.
NOTE: Due to the continuous update of the product function, the user manual in your hands may differ from the actual operation. For the latest electronic copy of Wi-Fi Function User Manual, please download it from our support website: https://mistral.com.au/mistralconnected/
43
Mistral Air Conditioner Warranty Information & Request Form
Certain legislation, including the Australian Consumer Law (ACL), may imply
warranties or conditions or impose guarantees or obligations on GSM Retail
Holdings Pty Ltd which cannot be excluded, restricted or modified or cannot be
excluded, restricted or modified except to a limited extent (Owner’s Statutory
Rights).
The rights given by this 3 year Warranty are in addition to any rights and
remedies that the owner may have under the Australian consumer law and other
laws. This Warranty replaces all other warranties provided with the air
conditioning product listed on the back of this card.
The Mistral air conditioning product listed on the back of this card is
warranted by GSM Retail Holdings Pty Ltd (ABN 73 626 030 895) “GSM” against
defects in design, materials and workmanship for a period of 3 years from the
date the equipment is purchased by the original owner.
Air conditioner defects covered by this Warranty will be repaired or replaced
at the discretion of GSM (subject to the owner’s rights under the ACL with
respect to major failures) without cost to the Owner for parts or direct
repair labour. The repair or replacement shall be performed during normal
business hours by GSM or a repair agent authorised by GSM.
Any Mistral parts or Mistral air conditioner repaired or replaced under this
Warranty will be warranted in accordance with the provisions of this Warranty
for the remainder of the original Warranty period or 12 months from the
completion of the repair or the replacement of the parts or air conditioner,
whichever is the greater.
Except where inconsistent with the Owner’s Statutory Rights and the rights
given by this Warranty, all other warranties and all liability of GSM for any
loss or damage direct and consequential is expressly excluded.
To claim under this Warranty, Owner should contact GSM’s Service Provider,
Install & Fix Solutions Pty Ltd on 1300 373 199 or www.installandfix.com
Owner will be responsible for the costs associated with making the Warranty
claim, including:
· All costs associated with travel outside of the area normally serviced by
Install & Fix Solutions Pty Ltd; and
· All costs related to gaining access to unsafe (eg high) or restricted
locations
The Owner will be liable for all costs incurred by GSM if the problem is not
covered by the provisions of this Warranty or the Owner’s Statutory Rights.
THIS WARRANTY DOES NOT COVER:
a) Faults or substandard performance resulting from operation at conditions
outside the operating conditions as specified in the GSM technical or sales
literature applicable to the air conditioner
b) Faults or substandard performance resulting from misapplication of the air
conditioner
c) Faults or substandard performance resulting from operation of the air
conditioner when used for applications other than the climatic comfort of
humans for personal domestic or household use
d) Faults or substandard performance resulting from incorrect or poor
installation
e) All costs related to gaining access when installed in unsafe (eg high) or
restricted locations
f) Faults or substandard performance caused by any product or part other than
supplied by GSM
g) Costs associated with travel outside of the area normally serviced by
Install & Fix Solutions Pty Ltd
44
h) Faults or substandard performance caused to the air conditioner by faulty
or incorrect external electrical wiring, incorrect power supply, voltage
fluctuations, over voltage transients or electromagnetic interference not
originating within the air conditioner
i) Faults or substandard performance caused by vermin, blocked filters,
misuse, storm, flood, fire, earthquake, negligence, vandalism, Acts of God,
war, foreign matter entering the air conditioner (eg leaf matter, dirt and
moisture) or any other outside agency
j) Deterioration and or damage to the external surfaces or refrigeration coils
caused by normal weathering or corrosive atmospheric conditions
k) If the air conditioner has been installed in a transportable or mobile
application (eg caravan or boat) l) If the air conditioner has been re-
installed in a transportable or mobile application (eg caravan or
boat) m) If the air conditioner has been re-installed at a location other than
the original location n) Any consumable item (eg batteries, filters) as
supplied with the air conditioner unless the item is
shown to be defective at the time of purchase Where this Warranty does not
apply, the Owner’s rights are limited to the Owner’s non-excludable Statutory
Rights.
OWNER’S RESPONSIBILITY
The Warranty is conditional on, and the Owner is responsible for, the correct
operation and regular maintenance of the air conditioner as listed below. The
correction of any non-product fault or problem is not covered by this Warranty
a) Operation and maintenance of the air conditioner in accordance with the
operating instructions b) Regular cleaning of the air filter(s) and
replacement where necessary c) Ensuring that the air inlet and outlet on the
outdoor unit is kept clear of any obstructions (eg dirt,
leaves, plants) d) Ensuring that the condensate drain is kept clear and clean
e) Replacement of exhausted remote batteries f) The application of additional
corrosion protection if the product is installed in a corrosive environment
(eg industrial pollution, sea air) Where our service personnel are unable to
identify any fault in the product, GSM may require you to provide proof that
the air conditioner is defective.
45
YOUR STATUTORY RIGHTS
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
Please complete the details below and store this card along with the purchase
docket in a safe place. To receive repair under Warranty the purchase docket
must be presented. Outdoor Unit Model No. ………………………………………….. Serial No.
………………………………………………………….. Indoor Unit(s) Model No. ………………………………………….. Serial
No. …………………………………………………………..
Model No. ………………………………………….. Serial No. ………………………………………………………….. Model No.
………………………………………….. Serial No. ………………………………………………………….. Model No.
………………………………………….. Serial No. …………………………………………………………..
Supplied by: ……………………………………………………………… Phone No: …………………………………………………………..
Installed by: ……………………………………………………………… Date: …………………………………………………………………..
Owner’s Name: ……………………………………………………………………………………………………………………………………….. Address:
………………………………………………………………………………………………………………………………………………….. GSM Retail Holdings
Pty Ltd (ABN 73 626 030 895) Email: admin@gsmretailgroup.com Authorised
service and repair agent – Install and Fix Solutions Pty Ltd atf Cirrius Trust
Email: helpdesk@installandfix.com Phone +61 1300 373 199 Address: Unit 1, 9
Kingsbury Street, Brendale QLD 4500, Australia
46
Licensed installer details
Please ask your licensed installer/electrician to fill in the details below
(or in the INSTALLATION manual) so you have them on record should you need to
contact the installer in the future.
Proof of professional installation is also required for warranty claims.
Please fill in the details below: Name of licensed installer:
…………………………………………………………………………………………………………………….. Licence number:
…………………………………………………………………………………………………………………………………….. Date of installation:
………………………………………………………………………………………………………………………………… Signature / Date:
……………………………………………………………………………………………………………………………………..
47
Cat. No. MTP-09IN/ MTP-12IN
October 2022
48
References
- Warranty Management | Install and Fix Solutions | Australia
- Planet Ark - Planet Ark Recycling Near You
- Home - Mistral
- Mistral Connected - Mistral
Read User Manual Online (PDF format)
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