Google Pixel Buds Pro True Wireless Earbuds User Manual
- June 4, 2024
Table of Contents
Pixel Buds Pro True Wireless Earbuds
User Manual
Connect
Google Pixel and Android 6.0+
- Open the case of the earbuds and keep the earbuds inside
- Make sure your phone is unlocked and Bluetooth® is on
- Tap the Google Pixel Buds Pro pairing notification and follow the on-screen steps
Other devices
- Open the case of the earbuds and keep the earbuds inside
- Go to Bluetooth settings on your device and make sure Bluetooth is on
- Press and hold the pairing button until the light starts pulsing (~3 seconds)
- Tap Pixel Buds Pro> Connect
Find the best fit
- Place each bud so they feel snug and sealed
- Too loose? Size up to a larger ear tip. Too tight? Size down. Each ear may need a different size.
Touch controls
Gestures can be used on either earbud
Support / Soporte /Assistance
For more info, visit
Para obtener mas informaci6n, visita Pour en savoir plus, consultez la page
g.co/pixelbudspro/setup
For help with accessibility, visit Para recibir ayuda relacionada con la
accesibilidad, visita
Pour obtenir de l’aide concernant l’accessibilite, consultez la page
g.co/disabilitysupport
Google, G logo. Pixel, Android, and related logos and marks are trademarks of Google LLC. Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc.
Safety, Warranty & Regulatory Guide for Google Pixel Buds Pro
This booklet provides important safety, regulatory, and warranty information
that you should read before using your Pixel Buds Pro. You can find an online
version of this
document at
g.co/pixelbudspro/regulatory
Basic safety
** WARNING: HEALTH AND SAFETY .. INFORMATION, READ BEFORE USE.**
To avoid damaging your device, accessories, or any connected devices and to
reduce the risk of personal injury, discomfort, property damage, or other
potential hazards, follow the precautions below and those found in the Pixel
Buds Pro Safety Information at g.co/pixelbudspro/regulatory and at Settings>
Connected devices > Pixel Buds Pro > Open device app (if applicable}> More
Settings> Safety, Warranty & Regulatory.
- Handle your Pixel Buds Pro with care. You may damage the Pixel Buds Pro or the battery if you disassemble, drop, bend, burn, crush, or puncture your Pixel Buds Pro. Do not use Pixel Buds Pro with a damaged enclosure. Be sure the charging case and earbuds are well-ventilated when in use or charging. Using damaged Pixel Buds Pro, damaged cables, or chargers, or charging when moisture or debris is present, may cause overheating, fire, electric shock, injury, or damage to your Pixel Buds Pro or other property. Do not expose your Pixel Buds Pro to liquids, which can cause a short circuit and overheat. If Pixel Buds Pro gets wet, do not attempt to dry it using an external heat source. Do not charge Pixel Buds Pro when wet or in direct sunlight. Pixel Buds Pro is designed to operate in a dry, indoor environment. Pixel Buds Pro works best in ambient temperatures between 32° and 95° F (O” and 35° C} and should be stored between ambient temperatures of-4° and 113° F (-20° and 45° C). Do not expose Pixel Buds Pro to temperatures above 113° F (45° C) as this may damage the Pixel Buds Pro, overheat the battery, or pose a risk of fire.
- Pixel Buds Pro must be used with a certified AC adapter with Limited Power Source (LPS) output per IEC 60950-1 and/or PS1 classified output per IEC 62368· 1, rated: 5 Volts DC, maximum 3 Amp; 9 Volts DC, maximum 2 Amp; or both. Only charge your Pixel Buds Pro with compatible charging accessories, which are available on the Google Store or at Google authorized resellers (look for Google’s ·made for badge). Failure to use compatible charging accessories can cause fire, electric shock, injury, or damage to the Pixel Buds Pro and the accessories.
- Your Pixel Buds Pro may be charged with a Qi-compliant or Google-approved wireless charger. Do not place metallic or magnetic objects between the wireless charger and your Pixel Buds Pro, as this could cause heating of the foreign object or interfere with charging.
- Strangulation hazard. This device is not a toy. Children have been strangled on cords. Keep cords out of the reach of children (more than 3 feet (0.9 meters) away).
- Prolonged exposure to loud sounds (including music} can cause hearing loss. To prevent possible hearing damage, avoid listening at high volume for prolonged periods of time. Continued exposure to high volumes and background noise can make loud sounds seem quieter than they actually are. Check the volume before using headphones or earphones.
BATTERY
This device contains a lithium-ion battery, which is a sensitive component
that can cause injury if damaged. Do not attempt to remove the battery.
Contact Google or a Google-authorized service provider to replace the battery.
For contact information, visit
g.co/pixelbudspro/help. Replacement by non-
qualified professionals can damage your Pixel Buds Pro. Use of a non-qualified
battery and improper disposal may present a risk of fire, explosion, leakage,
and/or other hazards. Do not open, crush, heat above l13°F (45°C) or
incinerate.
DISPOSAL & RECYCLING
Dispose of and transport your device, batteries, and accessories according to local environmental and transportation regulations. Do not dispose of them in normal household waste. For more information on recycling your device, batteries, and accessories, visit g.co/HWRecyclingProgram
CLASS 1 LASER PRODUCT
Caution: Complies with 21 CFR 1040.10 and 1040.11 except for conformance with
IEC 60825-1 Ed. 3., as described in Laser Notice No. 56, dated May 8, 2019.
Use of controls
or adjustments or performance of procedures other than those specified herein
may result in hazardous radiation exposure. Since the laser could be damaged
during repair or disassembly, which could result in hazardous exposure to
infrared laser emissions that are not visible, this product should be serviced
by Google or an authorized service provider.
Laser Module: Made in Taiwan. TXC Corporation, No. 4, Kung Yeh 6th Rd., Ping
Cheng Industrial District. Tao Yuan, Taiwan.
MEDICAL DEVICE INTERFERENCE
Your device uses radios and other components that emit electromagnetic fields
and contains magnets in the charging case and the earbuds. These
electromagnetic fields and magnets may interfere with pacemakers and other
implanted and nearby medical devices. Always keep the device and its charger
more than 6 in (15 cm) from the surface of the skin near the pacemaker. Hold
the device on the other side of your body from the pacemaker or other
implanted or nearby medical device. Do not carry the device in a breast pocket
or in a pocket near the pacemaker or other implanted or nearby medical
devices. If you have questions about using your Google device with or near
your pacemaker or other implanted or nearby medical devices, consult your
healthcare provider. If you suspect your device is interfering with your
pacemaker or medical devices, turn off your device and consult your physician
for information specific to your medical device.
Proper Handling and Usage
CARE AND CLEANING
Use a clean, soft, and dry cloth to clean the device and its accessories. Do
not use any chemical detergent, powder, or other chemical agents (such as
alcohol or benzene) to
clean the Pixel Buds Pro or accessories. Do not clean your device while it is
charging or plugged in.
WATER RESISTANCE
Your earbuds are designed to comply with a water protection rating of IPX4
under IEC standard 60529 when manufactured, but they are not waterproof. Water
resistance is not a permanent condition and decreases or is lost over time due
to normal wear and tear, repair, disassembly, or damage. Dropping the earbuds
may result in a loss of water resistance. Dry your device after any exposure
to liquids.
MAGNETIC FIELDS
Avoid placing any media containing magnets or sensitive to magnetism, such as
credit cards, bank cards, audio/Video tapes, or magnetic memory devices, near
your earbuds and the charging case, because you may lose information stored on
those media. Media containing information sensitive to magnets should be kept
at least 2 in (5 cm) away from this device.
Service & Support
For online help and support, visit g.co/pixelbudspro/help. If you send your Pixel Buds Pro for service, you might receive a replacement in place of your original Pixel Buds Pro. Where permitted by law, goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. If the goods are capable of retaining user-generated data, then the repair or replacement may result in loss of the data.
Regulatory information
Regulatory information, certification, and compliance marks specific to Pixel
Buds Pro can be found in this document, inside the charging case, on the
product packaging, or as applicable, on paired Pixel phones running Android 10
or newer under Settings > Connected devices,> Pixel Buds Pro > More Settings>
Safety, warranty & regulatory. Additional regulatory and environmental
information can be found at
g.co/pixelbudspro/regulatory
Manufacturer address: Google LLC, 1600 Amphitheatre Parkway,
Mountain View, CA 94043, United States
EMC COMPLIANCE STATEMENT
Important: This device and in-box accessories have demonstrated
Electromagnetic Compatibility (EMC) compliance under conditions that included
the use of compliant peripheral devices and shielded cables between system
components, It is important that you use compliant peripheral devices and
shielded cables between system components to reduce the possibility of causing
interference to radios, televisions and other electronic devices
FCC & ISED CANADA REGULATORY COMPLIANCE
This device complies with Part 15 of the FCC Rules and ISED license-exempt RSS
standard(s). Operation is subject to the following 2 conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference
that may cause undesired operation.
Changes or modifications not expressly approved by the manufacturer could void
your authority to operate the equipment.
This Class B digital apparatus complies with CAN ICES-3(B)/NMB-3(B).
Model number: GA34L, GQGM1, GPX4H
FCC ID: SZGGQGM 1, FCC ID: SZGGA34L
IC: 7702A·GQGM1, IC: 7702A-GA34L
Product name: Pixel Buds Pro
Responsible Party
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043, United States.
Contact: g.co/pixelbudspro/help
SPECIFIC ABSORPTION RATE {SAR} INFORMATION
The radiated output power of this device is below the FCC and ISEO radio
frequency exposure limits. These devices have been evaluated for and shown
compliant with the FCC and ISED Radio Frequency (RF} Exposure limits. These
devices should be used m a manner such that the potential for human contact
during normal operation is minimized. © 2021 Google LLC. Google, G logo,
Pixel, Android, and related marks and logos are trademarks of Google LLC. The
Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth SIG, Inc.
Google Consumer Hardware Limited Warranty – USA and Canada
If there are any differences between this Limited Warranty included m the box
with your product and the online Limited Warranty available at
g.co/devicewarranty, then the online Limited
Warranty will supersede the terms of this in-the-box warranty.
This Limited Warranty applies only if you are a consumer and purchased your
Google-branded product (“Google Product”) in the United States or Canada.
What does this warranty cover and how long does it last?
Google warrants that a new Google Product (including any ancillary parts that
may be packaged with it) will be free from defects in materials and
workmanship under normal use in accordance with Google’s published user
documentation for one year from the date of original retail purchase in Its
original packaging by you. If a Google Product has been refurbished by Google
or a third party authorized by Google (“Refurbished”), Google warrants that
the Refurbished Google Product (including any ancillary parts that may be
packaged with it) will be free from defects in materials and workmanship under
normal use in accordance with Google’s published user documentation for ninety
days from the original date of retail purchase by you (these warranties are
collectively referred to as our “Limited Warranty”). What will Google do?
(THIS IS YOUR EXCLUSIVE REMEDY) If a defect covered by this Limited Warranty
arises and you return your Google Product as directed by Google during the
Limited Warranty period {which is one year for new Google Products and ninety
days for Refurbished Google Products). Google will elect in its sole
discretion and to the extent permitted by law to repair your Google Product
using new or refurbished parts, replace your Google Product with a new or
refurbished Google Product functionally at least equivalent to yours, or
accept the return of your Google Product in exchange for a refund of the
purchase price you paid for your Google Product. If Google repairs or replaces
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returned parts for which you have received a replacement will become the
property of Google. Repair or replacement may result in loss of data. Nothing
in this limited Warranty will reduce or otherwise affect your statutory rights
in relation to your Google Product.
THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY GOOGLE
PROVIDES FOR YOUR GOOGLEPRODUCtANDTHEABOVEREMEDYISYOUR SOLE REMEDY. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE EXPRESSLY DISCLAIMS ALL
OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED,
ARISING FROM
COURSE OF CONDUCT OR OTHERWISE, REGARDING YOUR GOOGLE PRODUCT, EXCEPT THAT ANY
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT THAT CANNOT BE DISCLAIMED ARE LIMITED IN DURATION TO THE
PERIOD OF THE EXPRESS WARRANTY ABOVE (EITHER ONE YEAR OR NINETY DAYS,
DEPENDING ON WHETHER YOUR GOOGLE PRODUCT IS NEW OR REFURBISHED)
Some states, provinces or territories do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you
What does this warranty not cover? This Limited Warranty 1s only valid and
enforceable m locations where the Google Product is sold and will apply only
if you purchased
your Google Product from Google or its authorized resellers. This Limited
Warranty only applies to hardware components (and not any software elements)
of Google Product. This Limited Warranty also does not apply to any consumable
parts, such as batteries or protective coatings, that due to their nature
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the electrical current supplied to the Google product, and extreme thermal or
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Limited Warranty does not guarantee that use of the Google Product will be
uninterrupted or error-free. The ninety-day Limited Warranty Google provides
for Refurbished Google Products is not applicable to Google Products
refurbished by third parties not authorized to do so by Google. even if sold
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THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE ANO ITS SUBSIDIARIES
ANO AFFILIATES (COLLECTIVELY, “GOOGLE PARTIES”) SHALL NOT BE LIABLE TO YOU
UNDER ANY THEORY OF LIABILITY
(WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OR FAILURE OF ANY
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GOOGLE PRODUCT OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A
GOOGLE PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN
AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND
AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GOOGLE
PARTIES’ TOTAL LIABILITY IN CONNECTION WITH YOUR GOOGLE PRODUCT OR THIS
LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID AT RETAIL FOR
YOUR GOOGLE PRODUCT. Some states, provinces or territories do not allow the
exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not
apply to you.
What if my Google Product also has damage that is not covered by this
Limited Warranty?
tf, in addition to a defect covered by this Limited Warranty, your Google
Product also has damage that is not covered (for example, damage caused by
normal wear and tear or misuse by you) then Google is only responsible for
addressing the defect covered by this Limited Warranty. In certain
circumstances, Google may be prevented or restricted in carrying out the
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Google from carrying out the repair work unless the screen is also fixed. If
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the option of: (1) Google repairing the damage not covered by this Limited
Warranty at your cost (and Google will tell you the amount in advance); or (2)
Google returning your Google Product to you without carrying out any repair
work
What if my Google Product is damaged by liquid?
If your Google Product has sustained liquid damage this Limited Warranty no
longer applies and Google will not carry out any repair work. Google will give
you the option of: (1) replacing your Google Product at your cost (and Google
will tell you the amount in advance); or (2) Google returning your Google
Product to you.
How do you make a claim?
To make a claim under the Limited Warranty, please contact Google Product
Support at g.co/warrantyclaim. You must provide
your name, contact information, and the serial number of your Google Product
to receive support. Before receiving warranty service, Google may require that
you provide proof of purchase details, respond to questions designed to assist
with diagnosing potential issues and follow Google’s procedures for obtaining
warranty service. Other limitations: No vendor, seller, authorized reseller,
employee, or representative of Google or its affiliates or any third party is
authorized to make any modification, extension, or addition to this Limited
Warranty If any term of this Limited Warranty is held to be illegal or
unenforceable, the remaining terms of this Limited Warranty will remain in
full force and effect.
How state, province, territory, and other laws apply to you: This warranty
gives you specific legal rights, and you may also have other rights that vary
from jurisdiction to jurisdiction.
This Limited Warranty is given by Google LLC, organized in the state of
Delaware, whose principal place of business is at 1600 Amphitheatre Parkway,
Mountain View, CA, 94043, United States. G953·00932·01 REV F The limited
warranty is also available in the Google Hardware Warranty Center:
g.co/devicewarranty
Arbitration (US ONLY)
NOTICE OF ARBITRATION
In accordance with the Google Arbitration Agreement Devices, Related
Accessories, and Related Subscription Services (“Arbitration Terms”) set forth
at g.co/devicearbitration, you acknowledge
and agree that disputes relating to your Google device, related accessories,
and related subscription services for your Google device (“Google Device”)
will be resolved through BINDING ARBITRATION on an individual, non-class
basis, unless you have opted out or another exception applies as described in
the Arbitration Terms. For disputes subject to arbitration, you agree to first
send a written notice of the dispute by certified U.S. Mail or by Federal
Express (or international equivalent) to Google’s address for notice, Google
LLC, Legal Department – Hardware Arbitration, c/o Corporation Service Company,
2710 Gateway Oaks Drive, Suite 150N, Sacramento, CA 95833.
The notice has to include, if available: (a) the name of the person making the
claim, (b) the type of Google Device, as applicable, (c) the serial number of
the Google Device, (d) the email address used to activate the Google Device,
as applicable, (e) a description of the nature and basis of the claim, (f) the
result that Is desired (e.g., an amount of money), and (g) the case number(s)
assigned by Google to track previous attempts to resolve the dispute, if there
is one. We each agree to try to resolve the claim, but if we can’t do that
within 60 days after the notice is received. you or Google may initiate an
arbitration proceeding by following the American Arbitration Association
(“AAA”)
Rules. Unless the parties agree otherwise, your demand for arb1trat1on must be
sent to Google’s address for notice and entitled “Demand for Arbitration.”
Google will send
demands for arbitration to you at the e-mail address provided in the notice of
the dispute.
Google: g.co/devicewarranty
G953·01863·01-A
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