r-go HE Medium Wireless Ergonomic Mouse User Manual
- June 9, 2024
- R-Go
Table of Contents
r-go HE Medium Wireless Ergonomic Mouse
Congratulations with this healthy product!
Our ergonomic R-Go HE mouse has a vertical grip that ensures a natural,
relaxed position of your hand and wrist. The mouse stimulates movements from
the underarm instead of the wrist, which prevents RSI. This comfortable mouse
supports your thumb and fingers and is as lightweight as possible, hereby
reducing the muscle tension. HE is the way to a healthy life! #stayfit
System requirements/Compatibility:
Windows XP/Vista/10/11, MacOS
Product overview Wired
- Cable
- Left button
- Scroll wheel
- Right button
- Forward (not for MacOS)
- Backward (not for MacOS)
- Sensor
- DPI switch
- USB-C to USB-A converter
Medium,
right, wired version is shown in these illustrations
Product overview Wireless
- Connection for charging cable
- Left button
- Scroll wheel
- Right button
- Forward (not for MacOS)
- Backward (not for MacOS)
- Sensor
- DPI switch
- USB receiver (2.4 GHz)
- On/off button
- USB-C cable with USB-C to USB-A converter
(for charging only)
*
Medium, right, wireless version is shown in these illustrations
Product overview Break
- Cable
- Left button
- Scroll wheel
- Right button
- Forward (not for MacOS)
- Backward (not for MacOS)
- Sensor
- DPI switch
- On/off button
- USB-C to USB-A converter
*
Medium, right, Break version is shown in these illustrations
Setup
Wired/Break
Connect the USB Cable 01 to your computer.
Wireless
Connect the USB receiver (2.4 GHz) 09 to your computer. Switch the mouse on 10
, and click once to connect with the USB receiver (2.4 GHz). You can charge
the mouse by plugging cable 11 into the PC and mouse 01 . Please note that
this cable is for charging only.
If you want to use the mouse while charging, do not remove receiver from PC.
R-Go Break
Download the R-Go Break software at www.r-go-break.com
The R-Go Break software is compatible with all R-Go HE mice. It gives you insight into your work behavior and gives you the possibility to customize your mouse buttons.
Extra functionality when used with R-Go Break devices, which are equipped with a LED light. This light changes color during use to indicate when it is time to take a break.
DPI switch
Cycle through the DPI-mode by clicking the DPI switch button 08 .
DPI means Dots Per Inch. With a low DPI, you will have to make longer
movements to get the cursor move the same distance on your screen compared to
a higher DPI. We recommend a lower DPI setting, so you will move the mouse
with your arm instead of your wrist in order to prevent RSI.
Maintenance
- • Do not bring the mouse in contact with water. Water could damage the electronic parts inside the mouse. To clean the mouse, disconnect the device from your PC. Do not clean the mouse with alcohol or with water and soap. This will damage the coating of the mouse. If you want to clean the mouse, use a water-based damp cloth.
• Do not remove any of the rubber parts on the bottom of the mouse. You will not be able to place them back and your mouse will not move smoothly as before.
• Do not place anything in front of the laser on the bottom side of the mouse.
Troubleshooting
Is your mouse not working properly, or do you experience problems while using it? Please follow the steps mentioned below.
- Check if the mouse is connected using the correct connectors and cables (page 7).
3Connect the mouse to another USB port of your computer.
• Connect the mouse directly to your computer if you are using an USB hub.
• Restart your computer.
• Test the mouse on another device, if it is still not working contact us via [email protected].