ITSU IS5008 Prime Genki Massage Chair User Manual

IS5008 Prime Genki Massage Chair
User Manual

Safety Instructions

Warning!
The plug must be fully inserted into an appropriate outlet. Improper connection of the equipment-grounding conductor can result in the risk of electric shock.
Check with a qualified electrician and service personnel if you are in doubt as to whether the product is properly grounded. Do not modify the product’s accompanying plug. If the outlet is not suitable, be sure to have a proper outlet installed by a qualified electrician.
When using the massage chair, basic precautions should always be followed to reduce the risk of electric shock, bums, fire, or injury.
Read the following details before use:

1. Be sure to insert the massage chair plug into the proper electrical outlet.

2. Make sure that the power plug is securely inserted into the proper electrical outlet to reduce the risk of short-circuit and fire.

3. Always unplug the massage chair from the electrical outlet immediately after use and before cleaning.

4. Do not use the massage chair in places where the humidity is high.

5. Do not use the massage chair outdoors and avoid places with direct sunlight.

6. If the power goes off during use, be sure to turn the power switch to the OFF position and pull the power plug out from the socket to prevent any damages when the power comes back.

7. Never operate the massage chair if the power cord is wet or damaged.

8. Never plug/unplug the power cord from the socket with wet hands.

9. Close and continuous supervision is necessary when this appliance is used by or near children, invalids or disabled persons.

10. Use this appliance only as described in this user manual.

11. Do not use any attachments other than those recommended by ITSU.

12. Do not stand, sit or jump in the calves rest when the massage chair is in use. This may result in an accident or injury.

13. Do not attempt to stand on the backrest and armrest .This may result in an accident or injury.

14. Be careful not to fall asleep during the massage.

15. Always keep the massage chair clean and never insert any object into the gaps on and around the massage chair.

16. Do not remove the massage chair by pulling the power supply cord.

17. Be sure to check that there is no one (children in particular), pets or obstacles under the massage chair prior to lowering the leg rest /backrest.

18. Always check whether the surface of the massage chair is torn or ripped before use. If you find any unfamiliar tears in any area of the cloth in the backrest, do not use the massage chair. Kindly contact ITSU service center immediately for repairs.

19. This appliance is designed for household use only.

20. For those suffering from illnesses, please consult your doctor on whether you can use the massage chair if in doubt.

21. The following persons are requested to consult a doctor prior to use in order to reduce the risk of the user feeling sick or suffering from an injury:
    • Those who have a malignant tumor;
    • Those who suffer from heart disease;
    • Those who are experiencing pregnancy, menstruation and puerperal;
    • Those who require complete rest;
    • Those who are under medical treatment;
    • Those who suffer from back problems or whose backbone is abnormal or bent.

22. If you experience pain during use, stop the massage chair immediately. If any injuries happen, consult a doctor immediately. ever massage on swollen or inflamed parts of the body.

23. This product is a non-professional appliance designed to provide a comfortable massage. Do not use this product as a substitute for medical treatment.

24. Do not use this massage chair for more than 30 minutes at one time and kindly limit the massage to a concentrated area for not more than 15 minutes. Over-massaging can result in overheating, and thus reducing the product’s lifespan.

25. Do not operate where aerosol (spray) products are used or where oxygen is being administered.

26. The massage chair is not suitable for children aged 12 years old and below.

27. If the power plug is damaged, it must be replaced by a special plug available from ITSU or authorized agents.

28. As a safety precaution , Motor will stop working automatically (for protection) if apply too strong external force during use. Once appear above, switch OFF power ,and switch ON again after 10 seconds . Please pay attention to this ,especially for user whose weight over 100KG.

29. The appliance has a heated surface. Persons insensitive to heat must be careful when using the appliance.

30. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved

Warranty Claims

1. Warranty is not transferable.
2. This warranty is effective only if the product is purchased from ITSU.
3. Proof of purchase (original receipt) is required for all warranty repairs.
4. All implied warranties, including but not limited to these implied warranties of fitness and merchantability, are limited to the duration stated in the warranty policy.
5. Damage due to misuse, improper treatment and unauthorized modification and repair are not covered by this warranty.
6. Warranty does not cover accessories and attachments which do not belong to the massage unit.
7. Warranty is not effective to rental, business, commercial, institutional or other non-residential users.
8. All services covered by this warranty must be approved by ITSU and repaired by authorized technicians only.
9. If replacement parts for defective materials are not available, ITSU reserves the right to make substitution in lieu of repair or replacement.

Product Parts

Moving the Chair

As illustrated, first push the backrest downwards, and then tilt the massage chair onto its wheels to approximate 45 degree to easily mode the chair around the hosue a light pull or push. Caution:

1. Do not move the massage chair when it is occupied.
2. Unplug the massage chair cable from power source.
3. Do not drop or suddenly let go of the chair when moving as it may damage the chair.
4. Two person participation is recommended.
5. Placing a mat underneath the massage chair is advisable, as moving process might induce scratches on the floor.

Controller Diagram

Product Operation Guide

1. Function description of controller buttons.

| Press to turn ON the massage chair. Press again to turn OFF the massage chair.
---|---
| Press to PAUSE the massage chair. Press again to RESUME.
| Timer: each press represent an incremental of 3 minutes maximum is15 minutes.

Position adjustment area:

| Press to go to Zero-GI position.
Press again to Zero-GII position.
Press again to return to default position.

---|---
| Press and hold to incline or decline footrest.
| Press and hold to incline or decline backrest.

p/s: these buttons are not available during Stretching program.
Auto mode:
There are 10 AUTO program.

| Press to enable Neck & Shoulder Program(illuminating).
Press again to enable Waist & Hip Program(blinking).
---|---
| Press to enable Spine Care Program(illuminating).
Press again to enable Recovery Program(blinking).
| Press to enable Nap Program(illuminating).
Press again to enable Stretching Program(blinking).
| Press to enable Arch Neck Program(illuminating).
Press again to enable Office Program(blinking).
| Press to enable Shop n Relax Program(illuminating).
Press again to enable The Traveler Program(blinking).

If you use it continuously, please have 10 minutes rest in order to lessen the burden to the body.
Manual mode:

| Press to adjust air intensity. There are 3 levels .
---|---
| Press to adjust massage strength. There are 3 levels .
| Press to enable Full Air Bag, SPA massage program.
| Manual air bag massage.
Press to select L(Leg),H(Hand)or S(Shouler).
| Press and hold these buttons to manually adjust roller upwards/downwards.
| Press to adjust roller width. There are 3 levels.
| Press to enable Heat. There are 2 levels.
heat illuminating(high heat),warm blinking(low heat),off(no light).

There are 6 manual massage modes:

2. The method of playing the bluetooth music in massage chair :
A: Match: Open the bluetooth function in mobile phone or iPad, and search nearby. Choose the massage chair bluetooth music equipment and match with it.
B: Play music: After matching with it, you can display the music by mobile or APP music display software
Attention:
Please off the bluetooth connection when not in use so as for other devices to connect smoothly.
3. After use

1. Switch OFF the massage chair to return back to original position.
   • Please check surronding, paying special attention to children or pets that may be located in close proximity, before adjusting massage chair backrest/footrest angle.
   • Please make sure arms and legs are away from gaps to prevent any possible injury.

2. Press POWER button (located at the bottom back of the massage chair) to turn OFF the massage chair and restore the remote controller back to the storage compartment.

3. Turn OFF Main switch and unplug from power outlet.
   • Do not pull the power cord to remove the plug.
   • Do not unplug with wet hands.

Product Features

ITSU massage Chair is controlled by a microcomputer that performs various intelligent massage methods and combinations, like Kneading, Tapping, Shiatsu, Clapping, Rolling, Footroller and Air Massage. All these massage methods accurately capture the acupressure points that could alleviate fatigue, promote metabolism and improve blood circulation effectively. Equipped with eight of full body automatic program, this product thoroughly fulfills your various needs.
Various types of manual / auto massage to suit your needs. Spring-styled massage that is specially structured for the back is designed according to the curve of the human body to provide a more effective and thorough massage.

1. Designed according to body curve, to provide better massage sensations.
2. The Timer Function can be adjusted according to your desired duration of the massage programmer.
3. Comprehensive controller for a user friendly operation.
4. Built in with power surge and automatic temperature sensor for safety.
5. The operation is controlled by an intelligent microprocessor for excellent performance and consistent quality.
6. The machine radiates heat on the surface, Do Not use it over sensitive skin areas or in poorly-ventilated areas

Cleaning And Maintenance

Cleaning of the synthetic leather
Wipe the synthetic leather with a soft dry cloth.

• Do not clean the product with chemicals such as thinners, gasoline and alcohol.

• When using a leather maintenance product(cleaning cloth) sold on the market, follow its directions for use.

• If the synthetic leather is very dirty, wipe it with the method below.
  1. Put a piece of soft cloth into water or 3% to 5% neutral detergent contained hot water and wring it out.
  2. Wip surface of the synthetic leather with the soft cloth.
  3. Wipe the detergent with a piece of cloth once soaked in clean water and wrung out.
  4. Wipe with a piece of wrung soft cloth.
  5. Have the synthetic leather take natrual air drying.

• If it is difficult to remove the stains on the synthetic leather, soak a piece of melamine foam bought from the market into a neutral detergent and use it wipe the product.

• Do not dry the surface by a hair drite.

• Surface of the synthetic leather may be dyed by fabric colors; therefore, be careful when wiping the product with denim or colored cloth.

• Keep these positions from long-time contact with plastics to avoid fading.

• Synthetic leather may discolor, so the position in contact with the hair dye used should be covered by a towel.

Cleaning of the plastic parts

1. Put a piece of solt cloth into water or neutral detergent contained hot water, wring it out and wipe the plastic parts.
   Do not clean the product with chemicals such as thinners, gasoline and alcohol.

2. Wipe witg a piece of cloth once soaked in clean water and wrung out.
   Wring the cloth out before using it to wipe the remote controller.

3. Have the plastic parts take natural air drying.

Questions and answers(Q&A)

Q. Can persons paying frequent visits to hospitals because of diseases use the product?
– These persons should consult physicians before using the product. Massage is the so-called “touch-pressure stimulation”: Muscles are compressed to relieve their tension and promote hem kinesis. Some diseases may get worsened because of massage. Thus, consult the attending doctors before using the product.
Q. How about the body height klit requirement for use of the product?
– The body height requirement differs with A the specific body type. See the rough reference below when using the product. If a person shorter than 145 centimeters or taller than 185 centimeters uses the upper body massage function and the Lower Leg/Foot massage function of the product at the same time, it will be possible that his soles will have poor contact with the foot massage section or that his knees will need to be bent.
– For a taller person with knee bending when using the product:
– Select method A
– A. Tilt the backrest and lower the Lower Leg/Foot massage section.
– +For a short person difficult to touch the foot massage section:
– Select method A
– A. Raise the backrest and lift the Lower Leg/Foot massage section.
Q. Are there any things needing special attention during moving?
– Pay attention to the following things during moving.
– For convenience during moving, tilt backrest of the product till the lowest position.
– During handling, do not sit on the product.
① Press ON button power on the product.
② Press to make the backrest completely tilt.
– Press and hold on these two buttons until backrest and footrest stop.
③ Turn off the power switch and pull out the power plug.
• If the original packing box is unavailable, make sure the power line is not wound on the product, wind it and place it on the seat surface. When handling the product, keep the power line from falling off and rubbing with ground.
• lf the original packing box is unavailable, properly keep other packing auxiliary materials and wrap the product with them to avoid scratch and vibration during handling.
Q. I care about the sounds the product makes when being used.
– It is caused by the core structure.
Q. Does it matter if the massage wheels have different massage intensities?
– This phenomenon possibly exits during massage because of the core structure.
– To simulate the most natural massage effect, the product is designed with a core structure allowing alternate back massage by a left massage wheel and a right massage wheel. During massage, the massage wheels possibly have slightly different positions on the back. That s why you have that feeling. It is not a fault.

Troubleshooting

After a fault happens, inspect and try the corresponding method below.
If the fault still exists after that, contact the shop from which you bought the product.

possibly stop upon a too large external force during use.
At this point, you need to adjust your sifting position, and don’t put your back completely on the backrest.(Pay attention to the relevant precautions, especially when used by customer whose weight is100 Kg or more.)
The backrest can not recline up and down or the footrest can not be lifted up and down.| For safety, the product will stop upon an obstruction or a too large force.
If all contents and buttons are Bickering and the backrest or the footrest has stopped, turn off the power supply and turn it on about 10 seconds later and then operate the product.
The massage wheels cannot reach the shoulders or the neck.| If the head is not in contact with the headrest, or the back is not in contact with the backrest, the shoulder position in body type detection will possibly be lower than the actual position. Sit in the deepest position of the product, lean your head on the headrest and operate from the beginning again.
The left and right massage wheels have different heights (intensities).| It is not a fault but a normal phenomenon because the product is provided with a massage core allowing alternate beats of the massage wheels.
The product cannot run at all.| • The power line is disconnected.
• The power switch is not turned on.
• No program is selected after on the remote controller is pressed.
No warm feeling in backrest.| • The heating button is set to be OFF.
• The warm feeling depends on factors such as body type, massage method, clothes and room temperature. Please keep back close to the heat-sensing conduction part to make the customer feel warm.
The power supply cannot be connected even if is pressed again after the massage.| • The program will terminate about 10 seconds after the massage has ended. Press at least 10 seconds after all the movements have stopped.
The product is damaged
The power line or the power plug has abnormal heating| To avoid accidents, contact an authorized service center.

The sounds and feelings you care about in use of the product
You will hear or have the following sounds or feelings when using the product. It is not abnormal phenomena but results of the product structure.

• Sound when the stretching massages are retracted
• Sound and feeling when the massage wheels rub patterns on the fabric
• Sound of movements such as kneading and beat
• Friction sound of the running massage wheels
• Sound of up-down movement
• Sound of the conveyor belt
• Motor sound
• Friction sound between the armrests and the back cushion when the backrest is tilting
• Friction sound between the massage wheels and the fabric sound of the inflator pump during Air Bag massage
• Sound of air exhaust during Air Bag massage
• Running sound of the solenoid valve at bottom of the product during Air Bag massage.
• Swing of the footrest
• Running sound of the air bags
• Sliding sound of the foot massage section

If the sound is loud, it is also possible that the product has failed.

• ln this case, have the product inspected and repaired by an K authorized service center.

Warning

• Do not refit, disassemble or repair the product without permission. Otherwise fires, abnormal movements or personal injuries may happen.

Warning

• In the case of any abnormality or fault, stop the product immediately and pull out the power plug to avoid fuming, fires and electric shocks.

  < Abnormality and fault examples>
  • The product fails to work after the power switch is turned to the ON position;
  • After the power line is moved, the product is discontinuously powered on;
  • In use, the product gives off a burning smell or an abnormal sound;
  • The product is deformed or abnormally heating
    → In any of these abnormalities and faults, have the product inspected and repaired by an authorized service center immediately.

Product Specifications

Footrest: Approx.17°∼73°
Automatic power-off| Approx.30 minutes
Dimension| When it is not tilting (LxWxH)| Approx. 1370mm x 720mm x 1100mm
When it is tilting (LxWxH)| Approx. 1700mm x 720mm x 900mm
Weight| Approx.78kg
Dimensions of packing box (LxWxH)| 1490x790x1140mm
Weight(including the packing box)| Approx. 95kg
Operating Conditions| Ambient temperature:Approx.0°C∼35°C
Relative humidity:Approx.20%-80%
Storage Conditions| Ambient temperature:Approx.-5°C∼35°C
Relative humidity:Approx.20°/0∼80%
Maximum body weight of user| Approx. 120kg

For a user heavier than 100 kilograms, the product may have bigger noise and its fabric housing may be worn quicker.

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Contact Us

ITSU World Sdn Bhd
Unit B003-B-13A-1,
Menara 3A,KL Eco City,
No.3,Jalan Bangsar,
59200 Kuala Lumpur.
Te1:1700-81-4878
ITSU World(HK) Limited
Workshop D1,28/F. TML Tower
No. 3 Hoi Shing Road, Tsuen Wan, N.T.
Tel: +852 3611 2228
PT Healthy World
Lodan Center Block Ο No 20
Jalan Lodan Raya No 2
Jakarta Utara 14430
Tel: +62 21-6983 1123

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