DOMINATOR 4024 Excel Rolling Door Opener Instruction Manual

October 29, 2023
DOMINATOR

DOMINATOR 4024 Excel Rolling Door Opener Instruction Manual
DOMINATOR 4024 Excel Rolling Door Opener

WARNING! IMPORTANT SAFETY INSTRUCTIONS

FOLLOW ALL INSTRUCTIONS SINCE INCORRECT INSTALLATION CAN LEAD TO SEVERE INJURY.

  • before installing the drive, remove all unnecessary ropes or chains and disable any equipment, such as locks, not needed for powered operation;
  • before installing the drive, check that the door is in good mechanical condition, correctly balanced and opens and closes properly;
  • install the actuating member for the manual release at a height less than 1,8 m;
  • install any fixed control at a height of at least 1,5 m and within sight of the door but away from moving parts;
  • permanently fix the labels warning against entrapment in a prominent place or near any fixed controls;
  • permanently fix the label concerning the manual release adjacent to its actuating member;
  • after installation, ensure that the mechanism is properly adjusted and that the drive reverses when the door contacts a 40 mm high object placed on the floor.
  • necessary information for the safe handling of a drive weighing more than 20 kg. This information shall describe how to use the handling means, such as hooks and ropes;
  • the drive must not be used with a door incorporating a wicket door (unless the drive cannot be operated with the wicket door open);
  • after installation, ensure that parts of the door do not extend over public footpaths or roads.
  • vertical doors and gates need an anti-drop feature or device;
  • information if a hazardous part of the drive is intended to be installed at a height of at least 2.5 m above floor level or other access level;
  • except for horizontally moving pedestrian doors, ensure that entrapment due to the opening movement of the driven part is avoided

Installation Safety Warnings!

This automatic garage door opener is designed and tested to offer safe service provided it is installed and operated in strict accordance with the following safety warnings. Failure to comply with the following instructions may result in death, serious personal injury or property damage.

WARNING!

  • The door may operate unexpectedly, therefore do not allow anything to stay in the path of the door.
  • When operating the manual release while the door is open, the door may fall rapidly due to weak or broken springs, or due to being improperly balanced.
  • The drive must not be used with a door incorporating a wicket door, unless the drive cannot be operated with the wicket door open.
  • The drive is intended to be installed at least 2.5m above the floor.
  • Do not disengage the opener to manual operation with children/persons or any objects including motor vehicles within the doorway.
  • If the door is closing and is unable to re-open when obstructed, discontinue use. Do not use a door with faulty obstruction sensing
  • When using auto close mode, a Photo Electric beam must be fitted correctly and tested for operation at regular intervals. Extreme caution is recommended when using auto close mode. All safety rules must be followed.

ELECTROCUTION!

  • Place opener in protected area so that it does not get wet.
  • Do not spray with water .
  • Disconnect the power cord from mains power before making any repairs or removing covers. Only experienced service personnel should remove covers from the opener.
  • If the power supply cord is damaged, it must be replaced by an Automatic Technology service agent or suitably qualified person.
  • Connect the opener to a properly earthed general purpose 240V mains power outlet installed by a qualified electrical contractor.

CAUTION:
Emergency Access

  • If garage has no pedestrian entrance door, an emergency access device should be installed. This accessory allows manual operation of the garage door from outside in case of power failure.

Muscular strain

  • Practice correct lifting techniques (carton weighs approx 9kgs)
  • Practice correct lifiting techniques when required to lift the door as per installation instructions.

Fall from ladder

  • Ensure ladder is the correct type for job.
  • Ensure ladder is on flat firm ground that will take the weight without the legs sinking.
  • Ensure user has 3 points of contact while on ladder.

Crush injury from unsecured door

  • Place a 2 metre exclusion zone around area under the door while it is unsecured.
  • Do not move under a door while it is on the door support (or ladder)
  • Follow the installation instructions
  • Fit door support (or ladder) snugly under door before removing bracket.
  • Ensure door support (or ladder) is on flat ground

Garage Door

  • Examine the door installation, in particular, springs and mountings for signs of wear, damage and imbalance.
  • The garage door must be well balanced. Sticking or binding doors must be repaired by a qualified garage door installer prior to installation of the opener.
  • Remove or disengage all garage door locks and mechanisms prior to installation of the opener.

Entanglement

  • Never plug in and operate opener prior to installation.
  • Keep hands and loose clothing clear of door and guides at all times.

Entrapment under operating door

  • DO NOT operate the opener unless the garage door is in full view and free from objects such as cars and children/people. Make sure that the door has finished moving before entering or leaving the garage
  • In order for the opener to sense an object obstructing the door way, some force must be exerted on the object. As a result the object, door and/or person may suffer minor damage or injury.
  • Ensure the garage door is in good working order by undertaking regular servicing.
  • Install the optional wall transmitter in a location where the garage door is visible, but out of the reach of children at a height of at least 1.5m.
  • Photo Electric beams must be installed if the closing force at the bottom edge of the door exceeds 400N (40kg)

Kit Contents

Package Contents

  1. 1 x RDO-1V4 drive unit

  2. 2 x Locking Bar Covers

  3. 2 x Transmitters
    1 x Wall Mount Transmitter

  4. 1 x Collar Kit

  5. 1 x Weight Bar
    Fastner Bag

  6. 2 x Nilock Nut

  7. 2 x 2 x 3/16 x 1/2 flat washers

  8. 2 x Pan Head Screw M4 x 50

  9. 2 x Self Tapping Screw M10 x 32

  10. 2 x Washer 6.4 x 20.6 x 1.2 GAL
    Accessory Pack

  11. 2 x Extension Fork

  12. 2 x Flat Washer 107D 6.4 x 20.5 x 1.6

  13. 2 x Hex Serration Head Screw M6 x 45

Tools Required

Tools Required

Setup Requirements

The Opener:

  • a. MUST BE installed in a dry position, protected from weather. (Moisture or corrosion not covered by Warranty)
  • b. Is factory set for RIGHT HAND SIDE installation (from inside garage), but capable of LEFT HAND SIDE installation.
  • c. REQUIRES properly earthed 3 pin single phase power within an arms length of door and at a suitable height
  • d. Requires a MINIMUM SIDEROOM of 41mm from the edge of the door to the inside of the door bracket and 85mm to the wall.
  • e. CAN NOT be installed on a Door Axle Diameter that exceeds 35mm.
    Setup Requirements

WARNING! A portable power generator is not recommended due to spikes, surges and fluctuations in the supply.

Unsuitable Door Types
The drive must not be used with a door incorporating a wicket door, unless the drive cannot be operated with the wicket door open. The fitting of an opener to doors with removable mullions is not recommended.

Sideroom
The minimum sideroom required from the edge of the door curtain is 41mm to the inside of the door bracket, and 85mm to the wall. If a Battery Backup is to be fitted, at least 135mm to the bracket is required.
Therefore the recommended sideroom from the edge of the door curtain is 95mm to the inside of the door bracket, and 135mm to the wall as per diagram.
Side Rooms Door

Door Preparation

Prepare the Door:

  1. a. Clean the guides if there is any oil or wax present using a suitable white spirit. The only lubricant suitable for use on door guides is silicon spray. DO NOT use WD-40, RP-7, petroleum grease, or similar.
  2. b. Remove the locking bars or disable the lock.
  3. c. Install the locking bar covers 2 if there are locking bar holes in the guides. This ensures fingers cannot be placed in the holes while the door operates
  4. d. Affix the supplied warning labels where they are clearly visible on the inside of the door.
  5. e. Install the collar kit 4 to the OPPOSITE end to where the opener is being installed.
  6. f. Fit the collar kit hard up against the drum.
    Door Preparation

Fit the Weight Bar

If the door has a handle a weight bar must be fitted to ensure the door doesn’t balloon during operation:

  • a. Remove the door handle
  • b. Fit the weight bar 5 and refit the handle using the two (2) M4x50mm Pan Head Screw 8 and the two (2) Flat Washer 7 and the two (2) M4 Nilock Hex nut 6 .

If the door does not have a handle:

  • a. Locate the centre of the door at the bottom rail.
  • b. Place the weight bar at this point and mark the two positions where the fasteners will go
  • c. Drill the two 4.5mm holes in the door and fit the weight bar 5 using the two (2) M4x50mm Pan Head Screw 8 and the two (2) Flat Washer 7 and the two (2) M4 Nilock Hex nut 6 .
  • d. Check that the door is still balanced and smooth. If not, then the door may require servicing.
    Weight Bar Fitting

WARNING! To reduce the risk of damage to persons or property, be sure to cut off any excess thread of the screw that protrudes the weight bottle and file any burs.

Pinning the Door

Pinning the Door to the drum:
Pinning the door’s curtain to its drum maintains security when the opener is closed. If the curtain is not pinned the door can be partially opened manually.

  • a. Fully close the door.
  • b. Mark a minimum of two (2) drill holes on the drum to each end of the door.
  • c. Drill holes using 3.2mm (1/8”) drill bit.
  • d. Fit M10 x 32mm screws and washers to each of the four (4) holes. This screw should be positioned as low as possible in the grove, but make sure that it does not alter the curtain’s normal lead in to the guide.
    Ballooning Door
    Door Pinning

WARNING! It is the installers responsibility to choose a fastener length that will adequately secure the curtain to the drum.

Proping the Door

Prepare the Door:

  • a. At the end opposite to where the opener will be fitted, check that the U-bolt which holds the door axle to the bracket is tightened securely.
    WARNING! The U-bolt must be done up tightly to ensure the stored energy in the springs cannot be unexpectedly released.

  • b. Open the door completely and tie rope around the door roll. Do not tie the rope too tight as damage to the curtain may ensue. This will stop the door unrolling when taken off the bracket

  • c. At the end where the opener is to be fitted, support the door with a door stand or suitable prop. Place a towel between the door and the prop to protect the door from damage.
    WARNING! Make sure the prop is snug under the door and is stable.

  • d. At the end where the opener will be fitted use a pencil to mark the position of the U-bolt in the door bracket and the position of the door bracket on the wall to assist in reassembling.
    Proping the Door

Mounting the Opener

Raising the Door:

  • a. When in position, remove the U-bolt (or bolts) and saddle from the door bracket.
  • b. Lift the door up and away from the wall until clear of the door bracket, before lowering the door to rest on the door stand or prop.
    Rising The Door

NOTE: If there is limited ceiling space to lift the door, the door bracket may have to be removed. If this is required, when refitting the door bracket , use the reference marks on the wall for correct position and ensure that it is secure to the wall and will support the door

Mounting the Opener:

  • a. Remove the opener from the box.

  • b. Insert the two (2) Extension forks 11 into the ring gear.
    Mounting the Opener

  • c. Secure with two (2) Flat washers 12 and two (2) Hex serration axle head screws 13 .

  • d. Check the drive gear rotates freely, by pulling the string handle down (there will be a click) to disengage opener. Then move the forks from side to side by hand.

  • e. Slide the opener over the door axle and into the drum of the door as shown.

  • f. Push the opener in as far as possible (without interfering with the curtain) so one of the door drum’s wheel spokes is between the opener’s drive forks.

  • g. Raise the door off the door stand or suitable prop.

  • h. Lift up and over the door bracket and use your reference marks on the door bracket to position the door.

  • i. Refit the U-bolt and nuts and tighten.

  • j. Remove the safety rope and door stand or prop.

  • k. Connect the power cort to a suitable powerpoint, but DO NOT switch on.
    l. Secure the power cord away from any moving object (e.g the door) with the cable clip supplied.

  • m.With the opener still disengaged, pull the door up and down to make sure it runs freely.
    WARNING! For tight sideroom installations the door may have to be taken down.
    Opner Mounting
    Opner Mounting

Setting the Travel Limits

Initial Preparation:

  • a. Move the door to the half way position.
  • b. Remove the clear button cover from the unit.
  • c. Engage the opener by pulling down on the manual release string until a click sounds.
  • d. Switch power on to the opener. The red CLOSE LIMIT LED will be flashing.
  • e. Press and hold the MINUS (-) button – the door should start closing.

NOTE: If the door opens, release the MINUS (-) button and press the OPERATE button once to change the motor’s direction.

WARNING! In setting the close limit position, do not force the door into the floor with excessive force, as this can interfere with the ease of operation of the manual release mechanism

Set the Limit Positions:

The Limit Positions can vary due to site conditions, such as uneven ground. When setting the Close limits, ensure the position is when the door makes first contact with the ground. Alternatively for the Open limits the position should be at the height of the garage opening.

  • a. Press and hold MINUS (-) button until the door reaches your desired close limit position. The rubber strip at the bottom of the door should form a good seal with the ground.

  • b. Release the MINUS (-) button when the door is near the desired closed position. Single presses of the MINUS (-) button will inch the door closer to the ground.

  • c. If the door overshoots press the PLUS (+) button to move the door in the open direction.

  • d. When the door is at the desired close position, press the LIMIT SET button, the OPEN LIMIT LED will now flash.

  • e. Press and hold the PLUS (+) button until the door reaches your desired open limit position. Single presses of the PLUS (+) button will inch the door open.

  • f. If the door overshoots press the MINUS (-) button to move the door in the close direction.
    WARNING! The door will automatically close, open and close again after the next step. Ensure that nothing is in the door’s path.

  • g. When the door is at the desired open position, press the LIMIT SET button.

  • h. The door will now automatically close and open to calculate the safety obstruction settings.

Resetting the Door Limit Positions

Limit positions can be deleted by:

  • a. Press and hold LIMIT SET button for six (6) seconds until the CLOSE LIMIT LED flashes quickly.
  • b. Release the LIMIT SET button.
  • NOTE: If no action is taken within 30 seconds, the opener will return to normal operating mode and restore the original settings.
  • c. Follow steps a – f in Set the Limits Poisitions to set new limit positions.
    Setting the Travel Limits

Setting the PET Mode position

When activated, PET mode drives the door to a preset position from the close position, therefore allowing a pet or parcel to go under the door.

  • a. Drive and stop the door at the deisred PET mode open position by pressing the transmitter button coded for Open/Stop/Close operation.
  • b. Press and hold the PLUS (+) button on the opener for six (6) seconds until the OPEN and CLOSE LED’s are lit to record the new PET position.
  • c. Release the PLUS (+) button.

Reset all Factory Defaults

  • a. Turn power to the opener off.
  • b. Press and hold the LIMIT SET Button.
  • c. Turn power on while holding the LIMIT SET button. Continue to hold until all LED’s are off.
  • d. This will not erase transmitter codes stored in memory

Safety Testing

Test the Close Cycle

  • a. Press the OPERATE button to open the door.
  • b. If the door closes, press the OPERATE button to stop the door, then press OPERATE again to open.
  • c. Place a piece of timber approximately 40mm high (or the openers cardboard box) on the floor directly under the door.
  • d. Press the OPERATE button to close door.
  • e. The door should strike the object and re-open.
  • f. Remove the timber or cardboard box

WARNING! If the door is closing and is unable to reopen when obstructed, discontinue use. Do not use a door with faulty obstruction sensing.

Testing the Open Cycle

  • a. Press the OPERATE button to close the door.
  • b. Press OPERATE again to open the door.
  • c. When the door reaches approximately half way, firmly grab the door’s bottom rail – the door should stop.

If the door does not reverse readily when closing, or stop when opening, put the door into manual by pulling down on the manual release string to diesengage the motor and contact 0800 366 462 for support.

Test the Manual Door Operation
Periodically disengage the opener and manually operate the door. The door must be smooth to operate by hand. The force required on the bottom rail should not exceed 20 kg.

Adjusting Safety Obstruction Force
The Safety Obstruction Force is calculated automatically during setup. Adjusting this is normally only necessitated by environmental conditions such as windy or dusty areas, and areas with extreme temperature changes.

To Increase Force Pressure

  • a. Hold down the FORCE MARGIN SET button.
  • b. While holding the FORCE MARGIN SET button, press the PLUS (+) button. Each press will increases the force margin.
  • c. The OPEN LIMIT LED will flash each time the PLUS (+) button is pressed to indicate an increase in force.
  • d. If the OPEN LIMIT LED flashes continuously when the PLUS (+) button is being pressed, this indicates that the maximum force setting has been reached.
    e. Test the force again as per Testing Close Cycle and Testing Open Cycle.

To Decrease Force Pressure

  • a. Hold down the FORCE MARGIN SET button.
  • b. While holding the FORCE MARGIN SET button, press the MINUS (-) button. Each press will decrease the force margin.
  • c. The CLOSE LIMIT LED will flash each time the MINUS (-) button is pressed to indicate a decrease in force.
  • d. If the CLOSE LIMIT LED flashes continuously when the MINUS (-) button is being pressed, this indicates that the minimum force setting has been reached.
  • e. Test the force again as per Testing Close Cycle and Testing Open Cycle.

CAUTION: Take care when completing a safety test. Failure to follow this warning can result in serious personal injury and/or property damage.
Opner Instructions

WARNING! If the door fails these tests, put the opener into manual mode, only operate the door by hand and call for service.
Controller
To Recall Factory Set Force

  • a. Holding down the FORCE MARGIN SET button and the LIMIT SET button for two seconds.
  • b. Release both buttons. The default setting should now be recalled.

To Recalculate Force Margins

  • a. Press and hold the FORCE MARGIN SET Button for six (6) seconds, the beeper will sound once.
  • b. The door will start to move and re-calculate force margins. The door can move between the open and close limit positions up to four (4) times (depending on the position of the door and the power up condition).
  • c. A single beep will be heard once the process is complete.
  • d. Test the force again as per Testing Close Cycle and Testing Open Cycle.

Accessories

Auxiliary Output
The auxiliary output can be used to control alarm or another garage door opener. A valid transmission from the pre-coded transmitter will cause the auxiliary output to pulse for approximately 1 (one) second. The maximum DC voltage must not exceed 35 volts DC. Maximum current must not exceed 80 ma.
Auxiliary Output

Keyswitch Connection
The RDO-1V4 has the input to connect bell switch or keyswitch to open or close the door.
Keyswitch Connection

Remote Aerial
Some sites cause poor radio reception. Particularly problematic areas are those where there is a large amount of metal, like a steel garage, or an underground car park with large masses of steel reinforced concrete. These issues, and others, can create reception issues.
Poor radio reception will be noticed by a reduction in the operating range of the transmitters.

You can evaluate whether fitting an external aerial will benefit as follows;

  • i. Test the maximum operating range of the transmitter with the garage door closed; then
    ii. Test the maximum operating range of the transmitter with the garage door open.

If the range improves when the door is open you can install a remote aerial kit to improve reception.

Mount the aerial to a suitable location on the outside of the garage.
Similar to a television aerial, the better the mounting position the better the reception will be. Where possible, mount the aerial as high as possible, away from masses of metal and in line of sight position, to where you normally use your transmitter.

Auto-Close

Safety Beams
A Safety Beam Kit may be fitted to this opener. When this option is fitted, the operation of this device is such that if an object (i.e car, child etc) blocks the Infra-Red beam, then the garage door opener will not close the door automatically. If the Safety Beam is fitted but not operating coreectly, then the door once opened automatically, will not close automatically.

Auto Close Option

Auto-Close mode is a function that automatically closes the door a preset time after the Safety Beams recognise that a vehicle has left the garage. The Auto- Close timer only starts after the Safety Beam’s path is broken. If the safety beam path is not broken, the door will remain open until the path is broken. If the opener incurs a physical obstruction (i.e. not from the Safety Beams) while closing the door, it will re-open and not Auto-Close until the Safety Beam’s path is broken again.

To enable the Auto-Close function remove the light diffuser from the opener and remove the AUTO-CLS (ACLS) shunt next to the programmer input and place over both ACLS inputs. When this option is selected the garage door opener will attempt to close the door automatically 30 seconds after opening. Refit the light diffuser.
WARNING! It is compulsory to have Safety Beams installed when using Auto- Close mode.
Auto Close Option

Coding a Transmitter

Storing the Transmitter Code
The opener can only operated from remote control transmitters that have been programmed into its memory. Up to 64 codes can be stored in the memory.

  • a. Press the CODE SET button and release. The CODE SET LED will illuminate to indicate the opener is in Code Learn mode. If a valid code is not stored within 15 seconds the opener will exit Code Learn.
  • b. Press the transmitter button one (1) to control the door. The CODE SET LED will flash.
  • c. Press the same transmitter button again. The CODE SET LED will illuminate for one second then go out.
  • d. The transmitter button is now coded – press to test.

Coding a Transmitter to the Courtesy Light
The transmitter can be programmed to operate the courtesy light on the opener independently of the door moving.

  • a. Press the CODE SET button twice – the CODE SET LED and courtesy light will both illuminate.
  • b. Press one of the four buttons on the transmitter for two (2) seconds, pause for two (2) seconds, then press the same button again for two (2) seconds.The CODE SET LED will illuminate for one second then go out.
  • c. Press the transmitter button to test.

Coding a Transmitter Button to Enable Vacation Mode
The opener can be programmed into a “Vacation Mode” where the opener will not respond to any transmitter except the button of the transmitter that was programmed for vacation mode.

  • a. Press the CODE SET button three (3) times – the CODE SET LED will illuminate and the courtesy light will flash slowly.
  • b. Press one of the four (4) buttons on the transmitter for two (2) seconds, the CODE SET LED will begin to flash, pause for two (2) seconds, then press the same button again for two (2) seconds.
  • c. The CODE SET LED will illuminate for one second and then go out, and the courtesy light will also switch off. This indicates the code has been stored.
  • d. Press and hold the transmitter button for five (5) seconds to set Vacation Mode. The CODE SET LED will stay lit while Vacation Mode is active.
  • e. To reset Vacation Mode, press the same button for two seconds, until the CODE SET LED turns off.

Coding a Transmitter to enable AUX Output

  • a. Press the CODE SET button four (4) times – the CODE SET LED will illuminate and the courtesy light will flash quickly.
  • b. Press one of the four (4) buttons on the transmitter for two (2) seconds, the CODE SET LED will begin to flash, pause for two (2) seconds, then press the same button again for two (2) seconds. The CODE SET LED will illuminate for one second then go out.
  • c. Press the transmitter button to test.
    Coding a Transmitter
    IMPORTANT NOTE: Only Tri-Tran+TM Technology Transmitters are compatible with these RDO-1 products

Setting the Transmitter to Operate PET (Pedestrian) Mode
The PET mode position (see Programming the Opener) must set prior to coding a transmitter.

  • a. Press the CODE SET button five (5) times – the CODE SET LED will illuminate and the courtesy light will flash quicky (twice per second).
  • b. Press one of the four (4) buttons on the transmitter for two (2) seconds, the CODE SET LED will begin to flash, pause for two (2) seconds, then press the same button again for two (2) seconds.
  • c. The CODE SET LED will illuminate for one second and then go out, and the courtesy light will also switch off. This indicates the code has been stored.
  • d. Press the transmitter button to test.

Installation of the Wall Mounted Transmitter

  • a. Mount the transmitter in a convenient location, yet out of reach of children and at least 1.5m off the ground.
  • b. Make sure the door is visible from this location.
  • c. To set the transmitter press the CODE SET button and release. The CODE SET LED will illuminate to indicate the opener is in Code Learn mode. If a valid code is not stored within 15 seconds the opener will exit Code Learn.
  • d. Press the transmitter button (one of four) that you want to control the door. The CODE SET LED will flash.
  • e. Press the same transmitter button again. The CODE SET LED will illuminate for one second then go out.
  • f. The transmitter button is now coded – press to test.

Remotely Coding Transmitters
Using this method transmitters can be coded without access to the opener’s control panel as long as a pre-coded transmitter is available.

  • a. Take any pre-coded transmitter. Press the button for the function to be duplicated and release.
  • b. Using a small needle / pen, press and hold firmly for two seconds the middle button, through the Coding Hole.
  • c. Within ten (10) seconds take the additional transmitter you wish to code. Hold the new transmitter’s button for two seconds, pause for two seconds, hold again for two seconds and then release.
  • d. Wait for ten (10) seconds and then press the new transmitter’s button to test.
    Coding Transmitter

Erasing Programmed Codes
If the CODE SET button is pressed and held for six (6) seconds the CODE SET LED will blink rapidly for one second to indicate that all programmed codes have been erased.

Home Owner Safety Warnings!

This automatic garage door opener is designed and tested to offer safe service provided it is installed and operated in strict accordance with the following safety warnings. Failure to comply with the following instructions may result in death, serious personal injury or property damage.

WARNING! IMPORTANT SAFETY INSTRUCTIONS
IT IS IMPORTANT FOR THE SAFETY OF PERSONS TO FOLLOW ALL INSTRUCTIONS. SAVE THESE INSTRUCTIONS

WARNING!

  • Automatic Door – the door may operate unexpectedly, therefore do not allow anything to stay in the path of the door.
  • Details on how to use manual release. When operating the manual release while the door is open, the door may fall rapidly due to weak or broken springs, or due to being improperly balanced.
  • DO NOT disengage the opener to manual operation with children/persons or any objects including motor vehicles within the doorway.
  • If the door is closing and does not re-open when obstructed, discontinue use. DO NOT use a door with faulty obstruction sensing.
  • Frequently examine the installation, in particular check cables, springs and mountings for signs of wear, damage or imbalance. DO NOT use if repair or adjustment is needed since fault in the installation or an incorrectly balanced door may cause injury..


ELECTROCUTION!

  • Place opener in protected area so that it does not get wet.
  • DO NOT spray with water .
  • DO NOT open the protective covers.
  • DO NOT operate opener if cable is damaged. It must be replaced by the manufacturer, its service agent or similarly qualified person in order to avoid a hazard.
  • Disconnect the supply(s) when cleaning or other maintenance is being carried out..


DO NOT DO IT YOURSELF

  • Keep the garage door balanced. Sticking or binding doors must be repaired. Garage doors, door springs, brackets and their hardware are under extreme tension and can cause serious personal injury. DO NOT attempt any garage door adjustment. DO NOT use if repair or adjustment is needed. Call for a professional garage door service.


BATTERY WARNING!

  • This product contains a lithium button/coin cell battery in the transmitters. If a new or used lithium button/coin cell battery is swallowed or enters the body, it can cause severe internal burns and can lead to DEATH in as little as 2 hours. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the battery and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, SEEK IMMEDIATE MEDICAL ATTENTION.

CAUTION:
Emergency access

  • If your garage has no pedestrian entrance door, an emergency access device should be installed. This accessory allows manual operation of the garage door from outside in case of power failure.

Entrapment under operating door

  • Watch the moving door and keep people away until the door is completely opened or closed. DO NOT operate door when persons are near the door.
  • DO NOT allow children to play with door controls or transmitters. Keep remote controls away form children.
  • The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
  • Children being supervised not to play with the appliance.
  • Regularly conduct Open and Close cycle testing.
  • Each month check that the drive reverses when the door contacts a 40mm high object placed on the floor. Adjust if necessary and recheck since an incorrect adjustment may present a hazard.
  • Ensure the garage door is in good working order by undertaking regular servicing.
  • Wall transmitters should be installed in a location where the garage door is visible, but out of the reach of children at a height of at least 1.5m.
  • Install Safety Beams (recommended).

Fall from Ladder

  • Ensure ladder is the correct type for the job.
  • Ensure ladder is on flat ground.
  • Ensure user has 3 points of contact while on ladder.

Entanglement in or laceration from moving door

  • Keep hands and loose clothing clear of door and guides at all times.
  • Keep hands clear of moving door as sharp edges can cause cuts or lacerations.

Opener Safety & Security

Your Door CAN NOT be used by the opener when:

  • a. There is a locking device installed.
  • b. There is a power failure.

Your Door CAN be used when:

  • a. There is an emergency, by disengaging the opener.
  • b. There is a power failure, by disengaging the opener.

To Disengage the Opener:

  • a. It is recommended to do so with the door in the closed position.
  • b. Pull down on the manual release cord, until you hear a click.
  • c. Move the door manually.

CAUTION: When the opener is manually disengaged, the door is no longer locked. To lock the door manually, re-engage the opener after the door is closed.

To Re-Engage the Opener:

  • a. Check the door has not been locked by a locking device.
  • b. Pull down on the manual release cord, until you hear a click.
  • c. The door will now operate from the opener.

WARNING! Please test the manual release mechanism to ensure that the manual release is easy to operate. No more than 20kg of force should be required to disengage the door using the manual release cord. If excessive force is required reset the close limit position (Section 10. Resetting Door Limits).

WARNING! When operating the manual release (while the door is open) the door may fall rapidly due to weak or broken springs, or due to being improperly balanced. Do not disengage the opener to manual operation with children/ persons or any objects including motor vehicles within the doorway.
Opener Safety

Operating your Opener

To Operate the opener:

  • a. Press the programmed transmitter button until your door begins to move (usually 2 seconds). Make sure you can see the door when you use the transmitter.
  • b. If you are in a vehicle you should aim the transmitter through your windscreen as shown.
  • c. Check that the door is fully open or closed before you drive in or away.
  • d. If you press the transmitter whilst the door is moving the door will stop. The next press of the transmitter will move the door in the opposite direction.
    Operating your Opener

User Operating Controls

Operating Controls

Button Function
1. OPERATE Opens/stops/closes the door.
2. CODE SET LED (Red) Flashes when a code is being stored or when the

transmitter button is pressed
3. CLOSE LIMIT LED (Red)| Illuminates and flashes as the door closes, and remains on when the close limit position has been reached.
4. OPEN LIMIT LED (Green)| Illuminates and flashes as the door opens and remains on when the open limit position has been reached.
5. SERVICE LED (Yellow)| Indicates when the opener requires service or repairs.
6. CODE SET and MINUS (-)| Is used for storing or erasing transmitter buttons for door operation

Door Status Indicators

Door Status Indicators| OPEN LED (green)| CLOSE LED (red)| Beeper
---|---|---|---
Open| On| |
Close| | On|
Opening| Flashing| |
Closing| | Flashing|
Door travel stopped| Flashing| Flashing|
Door obstructed when opening| Flashing| | Beeps while door is moving
Door obstructed when closing| | Flashing| Beeps while door is moving
Opener overloaded| Alternating flashes| Alternating flashes|
Mains power interrupted| Rapid flashes| |

Specifications

Technical Specifications Excel RDO-1V4
Rated voltage range: 230V – 240V
Rated frequency: 50Hz
Rated power input: 240W

Maximum door opening Door
Height: Door Area:Maximum Door Weight: Door must be well balanced and able to be operated by hand, as per warranty conditions and standard AS/NZS 4505:2012| 3.25 turns of the drum wheel (approx. 3000mm) 16.5m2110kg
Minimum sideroom| 41mm
Rated temperature:| +5oC to +40oC
Rated Load:| 400N
Short Term Peak Force:| 600N (60kg)
Maximum lifting under spring tension| 200N (20kg)
Receiver type| Multi-frequency
Receiver code storage capacity| 64 x Tri-Tran+ 4-button Transmitters
Coding System| Tri-Tran+ Technology
Coding type| Non-linear encryption algorithm
Number of code combinations| Over 100 billion random codes
Transmitter battery| CR2032 (3 Volts)
Courtesy light| LED (Light Emitting Diodes)

Note: Intermittent operations may occur in areas which experience very strong winds. The strong wind puts extra pressure on the door and tracks which may in turn intermittently trigger the safety obstruction detection system.

Troubleshooting

Symptom Possible cause Remedy
The opener does not work from the transmitter The opener does not have power
The battery in the transmitter is flat Plug a device of similar voltage (e.g.

a hairdryer) into the power point and check that it is OK
Replace the battery
The opener has been put into “Vacation Mode”| **** Turn off “Vacation Mode” (Section 14)
The transmitter button is not programmed to operate the door.| Code in the transmitter
Door Code LED is flashing yet the opener is not working.| Ensure the correct button on the transmitter is being pressed.
One transmitter works but the other/s do not| Faulty transmitter
Flat battery| Replace transmitter
Replace battery
The motor is running but the door remains stationary| The opener is disengaged| Re-engage the opener
The transmitter range varies or is restricted| Variations are normal depending on conditions e.g. temperature or external interference
The battery life is exhausted
Position of the transmitter in the motor vehicle| Make sure you can see the door when you use the transmitter.
Check the battery status by pressing a button (flashing or no light requires battery to be changed)
Aim the transmitter through the windscreen.
The Courtesy light does not work| LED has failed| Change LED.
The door reverses for no apparent reason| This may occur occasionally from environmental conditions such as areas that are windy, dusty or have extreme temperature changes.| Ensure the door runs smoothly before increasing the force pressure.
| If Safety beams are installed they may be partially obstructed.| Ensure the beam path is not obstructed. Check the Alignment.
The door stops or moves very slowly.| Garage door in poor condition e.g. springs may be broken.
(Optional Battery Back Up Accessory) The batteries may have little OR no charge| Check the door’s operation.
Connect mains power and leave the batteries to charge. The batteries may take 24 to 48 hours to reach their maximum charge capacity.
The SERVICE LED has started to flash and is beeping numerous times| A Fault has been detected. The fault will be active each time an attempt is made to operate the door.| Record opener function (How many beeps?) then press the LIMIT SET button once to reset the opener. If the fault continues to be tripped contact 0800 366 462 for support.
The Open (Green) LED and Close (Red) LED are flashing alternatively| Opener is overloaded| Check the doors operation by disengaging the motor and ensuring the door runs smoothly. If necessary make door adjustments or discontinue use and contact 0800 366 462 for support.
The Open (Green) LED continues to flash| Door obstructed when opening| Clear away any obstructions and test door opens correctly. (If door is damaged, contact your door professionl).
The Close (Red) LED continues to flash| Door obstructed when closing.
Limits may be cleared| Clear away any obstructions and test door closes correctly. (If door is damaged, contact your door professional).
Remove all power sources (including the battery backup). Wait till all lights are out (10-15 secs), then reconnect power. If Red LED is flashing, limits are not set. Reset Limits.

If You Need a Service Call – If the opener needs a service please call the dealer who installed the garage door opener (their contact details are usually on a sticker on the back of your garage door). For product assistance contact 0800 366 462 within New Zealand.

BEFORE CALLING you should have the following information to assist in providing the appropriate service:

  1. Has anything happened since the opener last operated OK, e.g. a storm, a jolt to the door etc.?
  2. What is the current light status on the opener?
  3. Manually disengage the door (Section 18). How easy is it to manually open and close the door?
  4. What model is the opener? (Model no. information is located at the rear of the opener)
  5. Who installed the opener? (Dealer details should be on a sticker on the back of your garage door)
  6. When was it installed? (If known)

After Installation Care

Service Checklist

Preventative servicing of your garage door and opener, is just as important as servicing your car. Much like the engine of your car, your garage door is made up of numerous moving parts designed to lift and lower your door safely and efficiently.

Ongoing preventative servicing ensures that your door continues to function within factory specifications, greatly reduces the risk of failure and repair bills down the track and ensures you maintain your Warranty.

Run the Safety Testing procedures MONTHLY in Section 11 to ensure garage door is fit for use.

WARNING! Failure to maintain your your garage door voids the warranty on your garage door opener.


DO NOT DO IT YOURSELF:
Door adjustments should only be carried out by experienced persons, as this function can be dangerous if not performed under strict safety procedures.

TECHNICIAN CHECKLIST

  1. Lubrication of the critical moving parts including chain drive, tracks, wheels or cable drum.
  2. Tightening of door mounting points along with door bolts, screws, cables and connectors.
  3. Adjustment of spring tension to limit ‘spring fatigue’.
  4. Adjustment of opener travel limits and force margin to ensure the door opens and closes to specification.
  5. Assessment and adjustment of safety components and accessories including safety beams and Auto-Lock (if installed)
  6. Assessment of the door alignment and the diagnosis of irregular operation remedies.
  7. Record Cycle count at each service to establish next date of service (as per table)

| SERVICE 1
(12 months after installation or 3,000 cycles)| SERVICE 2
(3 years after installation)| SERVICE 3
(5 years after installation)
---|---|---|---
DATE:| | |
BUSINESS NAME:| | |
TECHNICIAN NAME:| | |
PG3 COUNTERS OPEN CLOSE| OPEN| CLOSE| OPEN CLOSE
STALLS| | | | | |
OBSTRUCTIONS| | | | | |
SENSOR FAULTS| | | | |
OVERLOADS / CUT-OUTS| | | | | |
WARRANTY CYCLES| | | | |
FIRMWARE UPDATE AVAILABLE?IF ‘YES’ PLEASE UPDATE FIRMWARE| YES| NO| YES| NO| YES| NO
CURRENT FORCE MARGIN| | |
TECHNICAL SIGNATURE:| | |
| SERVICE 4
(7 years after installation)| SERVICE 5
(9 years after installation)
---|---|---
DATE:| |
BUSINESS NAME:| |
TECHNICIAN NAME:| |
PG3 COUNTERS| OPEN| CLOSE| OPEN| CLOSE
STALLS| | | |
OBSTRUCTIONS| | | |
SENSOR FAULTS| | |
OVERLOADS / CUT-OUTS| | | |
WARRANTY CYCLES| | |
FIRMWARE UPDATE AVAILABLE?
IF ‘YES’ PLEASE UPDATE FIRMWARE| YES| NO| YES| NO
CURRENT FORCE MARGIN| |
TECHNICAL SIGNATURE:| |

After Installation Care

Battery Replacement

Battery Type:
3V Lithium Battery CR2032.

  • a. To test the battery is working, press and hold a transmitter button. Check Light Status table to determine if battery needs replacing
Light Status Battery Status
Solid OK
Flashing Requires replacement
No light Requires replacement
  • b. Use a screwdriver to remove the screw on the back of the transmitter casing.
  • c. Use the screwdriver to pry open the plastic to expose circuit board.
  • d. With a non-metallic object (e.g. pen) remove the battery.
    Battery Installation
    WARNING! Chemical Burn Hazard. Keep batteries away from children

Battery Disposal

WARNING! The Battery shall be disposed of properly, including keeping them away from children. Even used batteries may cause injury.


DO NOT
throw the batteries in municipal waste. This symbol of the crossed out wheeled bin indicates that the battery should not be placed in the municipal waste. Check your local regulations for appropriate disposal of the batteries.

Recycling all batteries will have other environmental and social benefits:

  • Some batteries are less toxic but hazardous for other reasons. Lithium batteries can explode or catch fire in landfill, while button cells are dangerous if swallowed by children. Recycling offers a safe and environmentally responsible solution for end of life batteries.
  • Battery recycling recovers non-renewable materials such as lead, cadmium, stella, zinc, manganese, cobalt, silver, plastics and rare earth elements.
  • Removal of batteries and other hazardous household products from household waste facilitates the recovery of organic materials through alternative waste technologies such as composting. Batteries and heavy metals are known contaminants in compost.
  • The community supports recycling because it reduces waste to landfill and achieves environmental benefits.

WARNING! Prior to disposal, recycling, or collection, all battery terminals must be securely insulated with a non conductive material to prevent any two batteries from short circuiting and generating heat during storage or transport. Battery terminals may be insulated with electrical tape; or batteries may be individually packaged in a non conductive material (e.g., plastic bag or original packaging).

Warranty

Full details of the warranty are available in your Owners Opener Handbook, from your nearest Dominator office or visit the Dominator Website dominator.co.nz.

Dominator Garage Doors & Openers
46 Braeburn Drive, Hornby, Christchurch, New Zealand

Dominator Locations Nationwide
PH: 0800 DOMINATOR (366 462)
or visit: dominator.co.nz/dealer-locations

Prefixed trademarks are the property of B&D Door NZ Ltd. Dominator Garage Doors & Openers is a division of B&D Group Pty Ltd. ABN 25 010 473 971. © 2019 B&D Group Pty Ltd.
dominator.co.nz

References

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