Honeywell M5403 Digital Programmable Bluetooth Security Safe with Motorized Digital Lock User Guide
- June 9, 2024
- Honeywell
Table of Contents
M5403 Digital Programmable Bluetooth Security Safe with Motorized Digital
Lock
ENGLISH
User Guide Digital Programmable Bluetooth Security Safe with Motorized Digital
Lock
Model 5403
Package Includes;
1 – Digital Bluetooth Steel Security Safe 1 – Operation Manual 2 – Override
Access Keys 4 – Mounting Hardware 1 – Removable Shelf
1-Digital Bluetooth 1-Operation 2 – Override
Steel Security Safe
Manual Access Keys
4-Mounting Hardware
1 – Removable Shelf
Please carefully check the above list to confirm all items have been received. If any items are missing, please contact Consumer Assistance. (see page 17 for contact information).
Read this manual carefully and never store it inside the safe!
DO NOT RETURN SAFE TO STORE
If you are missing parts or have difficulty operating your safe, please
contact our Consumer Assistance Department by telephone. Store will not accept
returned products without prior authorization. You must first contact our
Consumer Assistance Department (See page 17 for contact information).
SAFE IDENTIFICATION RECORD
Safe Model # Safe Serial # Override Access Key # User Code
LOCATING SAFE IDENTIFICATION NUMBERS
Safe Serial # Located on the bottom right corner of the safe door frame
(Figure 1). Override Access Key # Engraved on the head of the key (Figure 2).
Figure 1
Figure 2
PRODUCT REGISTRATION
Please go to the following webpage to register your product: www.hymaninc.com /product-registration/
INDEX WELCOME …………………………………………………………………………..PAGE 1 PROPER SAFE USE ……………………………………………………………..PAGE 1 CARE AND MAINTENANCE …………………………………………………PAGE 1 GETTING STARTED……………………………………………………………….PAGE 2 INSTALL BATTERIES ……………………………………………………………PAGE 2 TESTING DIGITAL SAFE……………………………………………………….PAGE 3 LOCKING THE SAFE ………………………………………………………………PAGE 3 UNLOCKING THE SAFE ………………………………………………………PAGE 3 PREPARING FOR SAFE ANCHORING …………………………………PAGE 3 ANCHORING SAFE ………………………………………………………………..PAGE 4 SECURE LOCKOUT PERIOD ……………………………………………….PAGE 4 OVERRIDE ACCESS KEY ……………………………………………………….PAGE 4 APP INSTALLATION AND USE………………………………………………PAGE 5 TOUCHSCREEN PROGRAMING ………………………………………….PAGE 13 ORDERING ADDITIONAL OVERRIDE ACCESS KEYS ………….PAGE 16 LOCATING SAFE IDENTIFICATION NUMBERS …………………..PAGE 16 CONSUMER ASSISTANCE ………………………………………………….PAGE 17 FCC COMPLIANCE ………………………………………………………………PAGE 17 WARRANTY …………………………………………………………………………PAGE 19
WELCOME
Your Honeywell Digital Bluetooth Steel Security Safe will provide years of
safe and secure protection for your valuables, important documents and other
personal items. All Honeywell safes are designed and built using the highest
manufacturing standards to ensure maximum protection and user satisfaction
under a variety of conditions. With proper care, your Honeywell safe will
provide “Peace of Mind” for many years to come. Thank you and enjoy!
PROPER SAFE USE
Honeywell Electronic Bluetooth Safes are designed to protect valuables from
theft and tampering as well as damage from the exposure to fire. Theft
Protection A Programmable Digital Lock, Steel Locking Door Bolts, Solid Steel
Walls and Bolt-Down Hardware to secure the safe to the floor are designed to
prevent any unauthorized access. Smartphone Application The Honeywell Lock App
is available for free on Google Play and The App Store.
CARE AND MAINTENANCE
When properly maintained, your safe will continue to operate for many years.
In order to ensure optimum performance of your safe, please follow these
simple precautions: CLEAN HANDS – Never attempt to operate the digital keypad
if your hands have excessive dirt, debris or liquids on them. CLEAN SAFE To
clean the surface of your safe, it is recommended that you use a mild cleaner
(e.g., window cleaner) to avoid scratching or discoloring the surface. Always
wipe dry and NEVER use abrasive cleansers on the safe or digital keypad.
1
GETTING STARTED
1. Remove the override key cover (Figure 1). 2. Insert the override access
key into the lock (Figure 2). 3. With the key inserted, turn clockwise to the
right (Figure 3). 4. Remove override access key and store it in a safe place
away from the safe.
Replace the cover over the key lock, leave safe door open, and proceed to
“Install Batteries”.
Figure 1
Figure 2
Figure 3
INSTALL BATTERIES
The batteries must be installed before using your safe. The battery
compartment is inside the safe and opened by lifting the tab located on the
side.
1. Remove battery compartment cover (Figure 1). 2. Insert 4 “AA” batteries.
Make sure that the batteries are installed in the correct direction
(+ and -) with regard to polarity (Figure 2). 3. Replace the battery cover
(Figure 3). 4. Proceed to the “Testing Digital Safe” section on next page.
Figure 1
Figure 2
Figure 3
2
TESTING DIGITAL SAFE
It is Important to test your new safe to ensure proper operation by locking
and unlocking using the instructions below.
LOCKING THE SAFE
Note: Slide hand across the touchscreen on the Safe to activate the Safe.
(Digital keys are lit when activated). 1. Close the safe door (Figure 1). 2.
Press the button on the touchscreen (Figure 2). 3. If the safe successfully
locks, the Lock Icon will light up (Figure 3). 4. Check to ensure safe is
locked by attempting to open the safe.
Lock Icon
Figure 1
Figure 2
Figure 3
UNLOCKING THE SAFE
1. In the locked position (Figure 1) , enter the personal passcode (Default
1234) followed by the button (Figure 2).
2. If the code is entered correctly, the Unlock Icon will light up (Figure
3). 3. Open the safe door (Figure 4). 4. You may also use the included
Override Access key to unlock the safe. (see page 4).
Unlock Icon
Figure 1
Figure 2
Figure 3
Figure 4
PREPARE FLOOR FOR ANCHORING
NOTE: Bolting/unbolting of the unit is at the consumer’s expense and
discretion. LH Licensed Products, Inc. is not responsible for any costs
incurred if the unit has to be replaced. If you have any questions about
mounting the safe, please check with your local home center/hardware retailer
or independent contractor.
1. Select a suitable and convenient location for your safe. 2. Empty the
safe. 3. Place your safe in the desired location for mounting. 4. Mark the
drilling point on the surface with a pen or pencil through the holes. 5. Move
the safe aside to clear the marked spot for drilling and proceed to page 4.
NOTE: If anchoring to a carpeted floor, cut a hole in the carpet at least 1″
around the carpet to expose the floor that you will be drilling.
3
ANCHORING SAFE
1. Use a 1/2″ Drill Bit drill a hole in the floor with a depth of 1-5/8″
(Figures 1 & 2). IMPORTANT: Hole must be 1-5/8″ deep (minimum) to properly
insert the Drop-in Anchor, and no deeper than 1-3/4″ to keep the anchor in
position for the Hex Head Bolt (Figure 2). 2. Remove any excess dust from the
hole. 3. Insert the Drop-in Anchor into the hole (slotted side down) and tap
into place using a hammer
until even with the floor surface (Figure 3). 4. Secure Drop-in Anchor by
inserting an anchor punch or Phillips head screwdriver into the
Drop-in Anchor and hammering to lock into place and prevent it from turning
when mounting the safe (Figure 4). 5. Place the safe back into position lined
up over the hole (Figure 5). 6. Insert the supplied Hex Head Bolt through the
bolt-hole from the inside of the safe and into the Drop-in Anchor (Figure 6).
7. Secure the Hex Head Bolt tightly using a socket wrench (Figure 7).
Figure 1
Figure 2
Figure 3
Figure 4
Figure 5
Figure 6
Figure 7
SECURE LOCKOUT PERIOD
If the wrong user code is entered 3 consecutive times in a row, the keypad
will automatically lockout and the user will not be able to open the safe with
the keypad for 15 minutes. During this period, the safe can be opened and
locked with the Override Access key.
OVERRIDE ACCESS KEY
Your safe is equipped with an Override Access key which allows immediate
access in case you forget your user codes or the batteries need to be
installed or replaced.
1. Remove the Override key cover (Figure 1). 2. Insert the Override Access
key into the lock (Figure 2). 3. With the key inserted turn clockwise to the
right (Figure 3). 4. Pull the safe door open (Figure 4).
Figure 1
Figure 2
Figure 3
4
Figure 4
HONEYWELL LOCK APP INSTALLATION & USE
PRIMARY APP ICONS
VERY IMPORTANT
Unlock Menu Settings Locks
Messages Dropdown eKey Safes
Users
User
Save
Records
Edit
Passcode
Add Device
After connecting to a new lock as an A , the factory default Passcode will be
deleted, and replaced with a new AP , which is randomly assigned, and should
be changed in the lock’s settings immediately.
Once the door is unlocked with the App, you will have to manually lock it.
(See page 14 to set the Auto Lock feature)
KEYPAD SYMBOLS
Administrator
AP Passcode
New
NP Passcode
Received
RP Passcode
User Types
A Administrative User – Able to send & delete eKeys & Passcodes, change
AP , and remove connected safe(s) AU Authorized User – Able to send eKeys &
Passcodes, can delete only the
eKeys & Passcodes they send U User – Able to use eKeys & Passcodes assigned
from Administrative &
Authorized Users
Before connecting to a safe please ensure that Bluetooth is enabled on your
phone and you are standing in front of the safe, and it is activated.
Ensure that Push Notifications are enabled for the App.
See page 8 for information on features and settings for the App.
APPLICATION SETUP OPTIONS
After you have installed your Bluetooth Safe, download the free “Honeywell
Lock” App on your smart phone using one of the following options: 1.Search
“Honeywell Lock” in the App Store or Google Play Store.
REGISTER APP AND CREATE ACCOUNT
1. Open the App after it has been installed on your Smartphone. 2. Select
“Register New Account” 3. Follow prompts on screen and enter Mobile Phone
Number and Password 4. Select “Get Code”
IMPORTANT: “Verification Code” sent as text message. “Code” must be entered
within 60 seconds. If the wrong code is entered or 60 seconds pass, you must
select “Get Verification Code” to resend a new code. 5. Input received
verification code 6. Select “Create Account”
5
CONNECT THE BLUETOOTH SAFE
IMPORTANT: Your Bluetooth must be enabled and you must be within range of the
lock. 1. Slide hand across the touchscreen on the Safe to activate the Safe.
(Digital keys are lit when activated). 2. Click the icon on the start screen.
3. Select “Safe Lock”. 4. Click on available safe. 5. Follow prompts to name
the device.
After you have connected the safe to the Bluetooth App, the Admin. Digital
Passcode must be reprogrammed by going to the “Safe Setting” page.
MANAGE SAFE SETTINGS
Select your device and go to “Safe Settings” by selecting the “Settings icon”
in the top right corner of the screen.
SET ADMIN PASSCODE IMPORTANT: Your Bluetooth must be enabled and you must be
within range of the safe.
1. Select “Admin Passcode” from the list. 2. You will be prompted to enter
your Honeywell Account Password. 3. Enter a new 4 to 9 digit password of your
choice and press ” “.
CHANGE SAFE NAME 1. Select “Name” from the list. 2. Input the name you want to
assign to this safe and press ” “.
ACTIVATE AUTO LOCK 1. Select “Auto Lock” from the list. 2. Toggle Auto Lock
On/Off. (if toggle does not work press “check time” at the bottom) 3. Input
the Set Time for Auto Lock. 4. Press “OK” to Save changes.
NOTE: Auto lock can also be programmed using the digital keypad.
ADD SAFE TO GROUP If no groups exist you will have to create one. Press
“Create Group” and enter the group name.
1. Select “Group” from the list. 2. To create a new group, press “Create
Group” and enter the group name. 3. Select the Group to place the lock in.
UPGRADE THE CONNECTED SAFE In order to upgrade you have to be the Admin for
the safe, and within Bluetooth range. The App and the safe have been
successfully connected when the green light turns on, indicating that the lock
is upgrading.
1. Press “Lock Upgrade” from the list to Check for Updates. 2. Press
“Upgrade’ (in case a pop up notification appears, follow it to finish the
upgrade).
6
USING APP TO LOCK AND UNLOCK
UNLOCK SAFE WITH THE APP 1. Open App, choose connected safe you wish to unlock
and Touch App to Unlock.
LOCK SAFE WITH THE APP 1. Open the App. 2. Click on the connected safe you
wish to lock. 3. Press and hold the lock button until the safe has locked.
AUTO LOCK If enabled in “Lock Settings”, it will automatically lock after 20
to 900 seconds.
USING KEYPAD TO LOCK AND UNLOCK
UNLOCK DOOR WITH KEYPAD 1. Slide hand across the touchscreen to activate the
Safe. (Digital keys are lit when activated). 2. Enter Passcode + .
LOCK DOOR WITH THE KEYPAD 1. Press the button on the keypad.
TOUCH TO UNLOCK IMPORTANT: Your Bluetooth must be enabled and you must be
within range of the lock.
1. “Touch to Unlock” must be on in “System Settings”. 2. Slide hand across
the touchscreen to activate the Safe. (Digital keys are lit when activated).
3. Press any key to unlock.
7
SYSTEM SETTINGS
1. Go to the Main menu by pressing the 2. Select “System Settings”. 3. Select
below settings as desired.
icon at the top left corner of the screen.
PATTERN PASSWORD Create a pattern to unlock the App. Provides extra security.
BEEP ON UNLOCKING Mute or enable a sound when the safe is unlocked.
VIBRATION Enable or disable the App’s vibration feature.
TOUCH TO UNLOCK Enable/disable the ability to touch the physical keypad to
unlock the lock (see page 7 under “Using the App”).
MANAGE GROUPS Assign locks to groups.
WIFI GATEWAY Connect and use the App in conjunction with an Internet Gateway.
SECURITY SETTING Adjust the following settings.
RESET LOCK VERIFICATION Notifications when the lock is reset.
SEND EKEY VERIFICATION Notification when an eKey is sent.
SEND PASSCODE VERIFICATION Notification when a Passcode is sent.
DELETE EKEY VERIFICATION Notification when an eKey is deleted.
CHANGE MANAGEMENT PASSCODE VERIFICATION Notification when a Passcode is
changed.
AUTHORIZE VERIFICATION Notification when a U is authorized.
SYNC DATA Syncs up information from the Safe.
TRANSFER LOCK(S) Transfer ownership of the lock/safe to another user.
TRANSFER GATEWAY Transfer ownership of a Wifi Gateway to another user.
8
ACCOUNT MANAGEMENT
1. Go to the Main menu by pressing the 2. Select “Account Management”. 3. Select below settings as desired.
icon at the top left corner of the screen.
PROFILE PICTURE 1. Click on the picture at the top of the page. 2. Change the picture associated with the account by clicking the icon.
NICKNAME 1. Click on “Nickname”. 2. Input the name you want to use and press ” ” to save.
EMAIL/MOBILE NUMBER 1. Click on “Email” 2. Enter an email address to the account. 3. Select “Get Code” IMPORTANT: “Verification Code” sent as text message. “Code” must be entered within 60 seconds. If the wrong code or 60 seconds pass, you must select “Get Verification Code” to resend a new code. 4. Select “Admin Passcode” from the list.
RESET PASSWORD 1. Click on “Reset Password”. 2. Reset your current password to a new password and press ” ” to save.
VIEW NOTIFICATIONS
1. Open the App. 2. Select the icon at the top right of the Home screen. 3.
Select the message you would like to read.
ADD DEVICES
IMPORTANT: Your Bluetooth must be enabled and you must be within range of the
safe. 1. Go to the Main menu by pressing the icon at the top left corner of
the screen. 2. Select “Add Devices”. 3. Slide hand across the touchscreen on
the Safe to activate the Safe. (Digital keys are lit when activated). 4.
Select “Safe Lock”. 5. Click on available safe. 6. Follow prompts to name the
device.
After you have connected the safe to the Bluetooth App, the Admin. Digital
Passcode must be reprogrammed by going to the “Safe Setting” page.
9
CREATE & SEND PASSCODES BY EMAIL OR TEXT MESSAGE
Passcodes can be sent via email or text to any SMS enabled mobile device.
SENDING PASSCODES
1. Select the safe you want to send a Passcode for. 2. Select the in the
bottom menu. 3. Select “Generate”. Permanent Passcodes a. Select “Permanent”
from the top tabs. Timed Passcodes a. Select “Timed” from the top tabs. b.
Input the time frame. Customized Passcodes a. Select “Customized” from the top
tabs. b. Input the time frame. c. Select “Set Passcode”. b. Input the desired
Passcode . Cycle (Recurring) Passcodes a. Select “Cyclic” from the top tabs.
b. Input the time frame. One-Time Passcodes a. Select “One-Time” from the top
tabs. 4. Press “Generate” to get a new Passcode. 5. Input the mobile number,
or email address you would like to send the Passcode to. 6. Press “Send by
email” or “Send Text Msg.”
CREATE AND SEND EKEYS
To send an eKey, the receiver must have a Honeywell App account. The operation
will fail if the Receiver is not registered, or the wrong information is input
when sending an eKey. SENDING EKEYS
1. Select the safe you want to send a eKey for. 2. Select the in the bottom
menu. 3. Select “eKeys”. Permanent eKey a. Select “Permanent” from the top
tabs. b. Enter the receiver’s Honeywell Account Name. Timed eKey a. Select
“Timed” from the top tabs. b. Input the time frame. c. Enter the receiver’s
Honeywell Account Name. 4. Press send. 5. You will receive a notification once
the ekey has been received. NOTE: Make sure to lock your safe when you are
finished using it.
10
MANAGE USERS
Ensure that Bluetooth is connected and working in order to manage Users
associated with a connected safe. FREEZE A USERS’ EKEY
1. Select the safe with the eKey you want to Freeze. 2. Select the in the
bottom menu. 3. Select the User you would like to Freeze. 4. Select “Freeze”.
5. Confirm that you would like to Freeze the User. CHANGE A U TO AU 1. Only A
can authorize other Users. An AU can send eKeys and Passcodes to other Users.
2. Select the safe with the eKey you want to authorize. 3. Select the in the
bottom menu. 4. Select “Issued”. 5. Select the User you would like to
authorize. 6. Select “Authorize”. 7. Input your Honeywell account Password. 8.
Once that User’s account has changed you will be notified. RENAME USERS 1.
Select the safe with the eKey you want to rename. 2. Select the in the bottom
menu. 3. Select “Issued” 4. Select the User you would like to rename. 5.
Select “Rename”. 6. Input the new name you would like to use . 7. Press
“Save”. EDIT TIME FRAME 1. Select the safe with the eKey you want to edit. 2.
Select the in the bottom menu. 3. Select “Issued”. 4. Select the User you
would like to reschedule. 5. Select ” ” in the to right corner of the screen.
6. Change the time frame for the User . 7. Press “Save”. CLEAR USER EKEYS 1.
Select the safe with the eKeys you want to clear . 2. Select the in the bottom
menu. 3. Select the top right icon. 4. Select “Clear”. 5. Input your Honeywell
account password. 6. Confirm the action.
11
MANAGE USERS
RESET USER EKEYS
When you reset eKeys, all eKeys will be removed from the lock.
1. Select the lock with the eKeys you want to reset.
2. Select the in the bottom menu.
3. Select “Issued”.
4. Select the top right icon.
5. Select “Reset”.
6. Input your Honeywell account password.
DELETE A USERS’ EKEY
1. Select the lock with the eKeys you want to clear.
2. Select the in the bottom menu.
3. Select “Issued”.
4. Select the User you would like to Delete.
5. Select “Delete” from the top tab.
6. Confirm that you would like to Delete the User.
RENAME PASSCODES
1. Select the lock with the Passcode you want to rename/name.
2. Select the
in the bottom menu.
3. Select “Issued”.
4. Select the Passcode you would like to Rename.
5. Select “Rename”(iPhone) or “Name”(Android) from the top tab.
6. Input the new name you would like to use.
7. Press “Save”.
DELETE PASSCODES
To delete Passcodes you must be near the lock you have selected.
1. Select the lock with the Passcode you want to delete.
2. Select the
in the bottom menu.
3. Select “Issued”.
4. Select the Passcode to Delete.
5. Select “Delete”.
RESET PASSCODES
When you reset passcodes, all passcodes will be removed from the lock.
1. Select the lock the Passcode is associated with.
2. Select the
in the bottom menu.
3. Select “Issued”.
4. Select the top right icon .
5. Choose “Reset Passcode” from the top selections.
6. Input your Honeywell account password.
7. Confirm the action.
12
TOUCHSCREEN PROGRAMMING – OPTIONAL
TOUCHSCREEN PANEL OVERVIEW
Lock button
Lock – Use to lock Safe
Unlock button
Unlock – Used to unlock Safe Programming – Used in programming steps
Programming Symbols
Lock / Clear
Batteries (not included)
The electronic lock requires four (4) High Quality AA Alkaline batteries. When
all 4 batteries are installed in the correct position, you will hear beeps and
the keypad will illuminate. DO NOT TOUCH the keypad until the keypad stops
illuminating.
Unlock / Programming
AP Administrator Passcode
VERY IMPORTANT
RP Received Code (6-9 digits)
The safe must be connected to the App in order to program the keypad.
NP New Code (4-9 digits)
By default the factory touchscreen passcode is 1234.
Programming Tips
Complete all the programming steps in the programming mode within 5 seconds.
Use the key to clear entries in case a wrong button is pushed.
AP Administrator Passcode:
(Admin Passcode is located on the Honeywell App under Safe Settings).
Change the Administrator passcode AP so it can easily be remembered by you
after connecting to a Safe.
Once you connect the App to the Safe, the factory touchscreen passcode will be
changed to a new code, which can be found in the Safe Settings.
13
TOUCHSCREEN PROGRAMMING – OPTIONAL
1. TURN ON/OFF AUTO LOCK FUNCTION
a. Input the AP . b. Press – light and beep. c. Press 5. d. Press . e. Input
time (20 – 900 seconds, and 00 to turn off). f. Press – light and beep.
2. SOUND OFF
a. Input the AP .
b. Press – light and beep.
c. Press 6.
d. Press .
e. Press 1.
f.
– light and beep.
The Physical Keypad is used to lock and unlock the Safe, and program
functions
VERY IMPORTANT
If you have connected the lock to the Honeywell Lock Application, the default
Passcode “1234” will no longer work; and you will have to use the AP from the
App, which should be changed after connecting (see Safe Settings).
The time between inputs can be no longer than 3 seconds. After which the
programming process will be terminated.
3. SOUND ON
a. Input the AP b. Press – light and no beep. c. Press 6. d. Press . e. Press
2. f. Press – light and beep.
4. RESTORE FACTORY SETTINGS
The Administrator of the safe must delete the safe from the App (Must be done
near lock).
14
TOUCHSCREEN PROGRAMMING – OPTIONAL
5. ADD ADMINISTRATOR
To add the administrator you must use the App. Press any button on the keypad
to wake up lock in order to connect.
6. CUSTOMIZE PASSCODES RECEIVED FROM THE APP
a. Input the AP . b. Press – light and beep. c. Press 1. d. Press .- double
beep. e. Input RP. f. Press .- double beep. g. Input NP. h. Press .- double
beep. i. Repeat NP. j. Press – light and beep.
VERY IMPORTANT
In order to change a Passcode, the Passcode must have been sent from the App,
and used by the Receiver.
7. VACATION MODE
a. Input the AP . b. Press – light and beep. c. Press 10. d. Press . e. Press
- f. Press – light and beep.
8. DISABLE VACATION MODE
a. Press button for 3 seconds. b. Input the AP . c. Press – light and beep.
15
ORDERING ADDITIONAL OVERRIDE ACCESS KEYS
The following information is required to obtain a Key:
1. PROOF OF OWNERSHIP (1 of 2 Options Below)
SALES RECEIPT & IDENTIFICATION – INTERNATIONAL ORDERS ONLY! · Copy of sales
receipt showing Store, Date & Product Description. · Copy of your picture I.D.
(Drivers license, passport, regular I.D.).
PRODUCT OWNERSHIP VERIFICATION FORM If sales receipt is not available, contact
us by email or telephone to request a “Product Ownership Verification Form”.
2. CONTACT & PRODUCT INFORMATION
CONTACT INFORMATION · Name & Mailing Address · E-mail address (If Available) · Telephone Number · Best Time to Contact You
PRODUCT INFORMATION · Safe Model # · Safe Serial #
3. METHOD OF PAYMENT · Telephone: Visa or MasterCard · Mail: Check or Money Order
NOTE: For pricing please contact Consumer Assistance. Contact information is located on the back cover of this manual.
Terms subject to change without prior notification.
LOCATING SAFE IDENTIFICATION NUMBERS
SERIAL NUMBER Located on lower right corner on front of safe. (Figure 1) Do
Not Remove Safe I.D. Tags!
KEY NUMBER
Figure 1
3 Digit Number engraved on the head of the key
(Figure 2).
16
Figure 2
CONSUMER ASSISTANCE
EMAIL: LHLPCustomerService@LHLPinc.com
WEBSITE: www.honeywellsafes.com
ADDRESS:
Consumer Assistance Dept. LH Licensed Products, Inc. 860 East Sandhill Avenue Carson, CA 90746 USA
TELEPHONE:
US/Canada 1-877-354-5457 (Toll Free) Mexico 01-800-288-2872 After English voice recording stops you must then enter 800-860-1677 to complete your call. (Toll Free)Australia 0011-800-5325-7000 (Toll Free) Germany/New Zealand 00-800-5325-7000 (Toll Free) Other Countries XX-310-323-5722 (Toll Charges Apply) XX- Dial U.S. Country Code first
CALL CENTER HOURS: US/Canada 7am – 5pm (PST) Mon – Fri CALL BACK HOURS: Other Countries 7am -8pm (PST) Mon – Fri PST**- Local time in Los Angeles, CA, USA
INTERNATIONAL CALL BACK HOURS: If you need to speak with a consumer assistant and cannot contact us during the Call Center hours above, please send an email or leave a telephone message, including your Name, Telephone Number and the best time for us to contact you during the Call Back hours above and we will make every effort to contact you and help answer any of your questions or concerns.
- Insert correct Country Code ** Local Time based on Los Angeles California USA
AUSTRALIAN CONSUMER LAW
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
17
FCC COMPLIANCE
Regulatory Compliance This product complies with standards established by
following regulatory bodies: – Federal Communications Commission (FCC) FCC
This device complies with Part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference, including
interference that may cause
undesired operation IMPORTANT! Changes or modifications not expressly approved
by the manufacturer could void the user’s authority to operate the equipment.
18
LIMITED WARRANTY
LH Licensed Products, Inc., (“LHLP, Inc.”) warrants that for a period of five
(5) years from the date of purchase, this product will be free from structural
or mechanical defects resulting from materials or workmanship. LHLP, Inc., at
is sole option and as the purchaser’s sole remedy under this warranty, will
repair or replace this product or any component of the product found to be
defective during the warranty period. Replacement or repair will be made with
a new or remanufactured product or component. If the product is no longer
available, replacement may be made with a similar product of equal or greater
value.
THIS IS YOUR EXCLUSIVE WARRANTY.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for major failure
and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount tot a major failure.
This warranty is only valid for the original retail purchaser from the date of
initial retail purchase and is not transferable. You must keep the original
sales receipt. Proof of purchase is required to obtain warranty service.
LHLP, Inc. dealers, service centers, or retail stores selling this product do
not have the right to alter modify or in anyway change the terms and
conditions of this warranty.
This warranty does not apply to the finish on the product. This warranty does
not cover normal wear and tear of parts or damage resulting from any of the
following: negligent use or misuse of the product, use contrary to the
operating instructions, disassembly, repair or alteration by anyone other than
LHLP, Inc. Or an authorized service center, improper installation, or exposure
to extremes of heat or humidity. Further, the warranty does not cover Acts of
God, such as fire, flood, earthquakes, hurricanes and tornadoes.
LHLP, Inc. shall not be liable for any incidental or consequential damages
caused by the breach of any express or implied warranty or otherwise relating
to the sale of this product. LHLP, Inc. is also not responsible for : costs
associated with removing or installing the product; damage or loss of the
contents of the product; nor for the unauthorized removal of the contents; or
damages incurred during shipment.
THE ABOVE WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR
PURPOSE, AND LHLP, INC. DISCLAIMS ANY AND ALL OTHER COVENANTS AND WARRANTIES.
Except to the extent prohibited by applicable law, and implied warranty of
merchantability or fitness for a particular purpose is limited in duration to
the duration of the above warranty period. Some states, provinces or
jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages or limitations on how long an implied warranty, lasts,
so the above limitations or exclusion may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights that vary
from state to state, or province to province, or jurisdiction to jurisdiction.
LIFETIME AFTER-FIRE REPLACEMENT GUARANTEE If this Honeywell fire resistant
product was purchased from LH Licensed Products, Inc. (“LHLP”) and is damaged
by fire at any time while still owned by you (the original owner), LHLP will
ship a free replacement if you send the following to Customer Service, LH
Licensed Products, Inc., 860 E. Sandhill Ave., Carson, CA 90746 USA: 1. Your
name, mailing address, email address, and phone number with area code; 2. A
description of the fire, the model number and a photo of the burned unit, and
a copy of the report from the fire department, insurance or police.
Freight on the replacement unit is not included in the guarantee and must be
paid by the consumer. If an identical product is no longer available, LHLP
will provide a similar unit from its current product line. LHLP is not
responsible for any loss or damage to the contents of the safe.
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Manufactured by: LH Licensed Products, Inc. 860 East Sandhill Avenue Carson,
CA 90746
M5403 E V1
The Honeywell Trademark is used under license from Honeywell International
Inc. Honeywell International Inc. makes no representations or warranties with
respect to this product.
www.honeywellsafes.com