BOSCH KFN96APEAL Fridge Freezer User Manual

June 9, 2024
Bosch

Table of Contents

BOSCH KFN96APEAL Fridge Freezer User Manual
BOSCH KFN96APEAL Fridge Freezer

 Safety

Observe the following safety instructions.

General information
  • Read this instruction manual carefully.
  • Keep the instruction manual and the product information safe for future reference or for the next owner.
  • Do not connect the appliance if it has been damaged in transit.
Intended use

Only use this appliance:

  • for chilling and freezing food and for making ice cubes.
  • In private households and in enclosed spaces in a domestic environment.
  • Up to an altitude of 2000 m above sea level.
Restriction on user group

This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Cleaning and user maintenance must not be performed by children unless they are being supervised.

Safe transport

WARNING ‒ Risk of injury!

The high weight of the appliance may result in injury when lifted.

  • Do not lift the appliance on your own.
Safe installation

WARNING ‒ Risk of electric shock!

Incorrect installation is dangerous.

  • Connect and operate the appliance only in accordance with the specifications on the rating plate.

  • Connect the appliance to a power supply with alternating current  only via a properly installed socket with earthing.

  • The protective conductor system of the domestic electrical installation must be properly installed.

  • Never equip the appliance with an external switching device, e.g. a timer or remote control.

  • When the appliance is installed, the mains plug of the power
    cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations.

  • When installing the appliance, check that the power cable is not
    trapped or damaged. If the insulation of the power cord is damaged, this is dangerous.

  • Never let the power cord come into contact with heat sources.

WARNING ‒ Risk of explosion!

If the appliance’s ventilation openings are sealed, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.

  • Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

WARNING ‒ Risk of fire!

It is dangerous to use an extended power cord and non-approved adapters

  • Do not use extension cables or multiple socket strips.
  • If the power cord is too short, contact Customer Service.
  • Only use adapters approved by the manufacturer. Portable multiple socket strips or portable power supply units may overheat and cause a fire.
  • Do not place portable multiple socket strips or power supply units on the back of the appliance.
Safe use

WARNING ‒ Risk of electric shock!

An ingress of moisture can cause an electric shock.

  • Only use the appliance in enclosed spaces.
  • Never expose the appliance to intense heat or humidity.
  • Do not use steam- or high-pressure cleaners to clean the appliance

WARNING ‒ Risk of suffocation!

Children may put packaging material over their heads or wrap themselves up in it and suffocate.

  • Keep packaging material away from children.
  • Do not let children play with packaging material. Children may breathe in or swallow small parts, causing them to suffocate.
  • Keep small parts away from children.
  • Do not let children play with small parts.

WARNING ‒ Risk of explosion!

If the cooling circuit is damaged, flammable refrigerant may escape and explode.

  • To accelerate the defrosting process, do not use any other mechanical devices or means other than those recommended by the manufacturer.

  • If food is stuck to the freezer compartment, loosen it with a blunt
    implement such as the handle of a wooden spoon. Products which contain flammable propellants and explosive substances may explode, e.g. spray cans.

  • Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance.

WARNING ‒ Risk of fire!

Electrical devices within the appliance may cause a fire, e.g. heaters or electric ice makers.

  • Do not operate electrical devices within the appliance.

WARNING ‒ Risk of injury!

Containers that contain carbonated drinks may burst.

  • Do not store containers that contain carbonated drinks in the
    freezer compartment. Injury to the eyes caused by escaping flammable refrigerant and  hazardous gases.

  • Do not damage the tubes of the refrigerant circuit or the insulation. The appliance may tip.

  • Do not stand or support yourself on the base, runners or doors.

WARNING ‒ Risk of cold burns!

Contact with frozen food and cold surfaces may cause burns by refrigeration.

  • Never put frozen food straight from the freezer compartment into your mouth.
  • Avoid prolonged contact of the skin with frozen food, ice and surfaces in the freezer compartment.

CAUTION ‒ Risk of harm to health!

To prevent food from being contaminated, you must observe the following instructions.

  • If the door is open for an extended period of time, this may lead to a considerable temperature increase in the compartments of the appliance.
  • Regularly clean the surfaces that may come into contact with food and accessible drain systems.
  • Store raw meat and fish in suitable containers in the refrigerator so that they do not touch or drip on other food.
  • If the fridge/freezer is empty for an extended period of time, switch off the appliance, defrost it, clean it and leave the door  open to prevent the formation of mould. Metal or metal-style parts in the appliance may contain aluminium. If acidic food comes into contact with aluminium in the appliance, aluminium foil ions may pass into the food.
  • Do not consume soiled food.
Damaged appliance

WARNING ‒ Risk of electric shock!

If the appliance or the power cord is damaged, this is dangerous.

  • Never operate a damaged appliance.
  • Never pull on the power cord to unplug the appliance. Always  unplug the appliance at the mains.
  • If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box.
  • Call customer services. → Page 52 Incorrect repairs are dangerous.
  • Repairs to the appliance should only be carried out by trained  specialist staff.
  • Only use genuine spare parts when repairing the appliance.
  • If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.

WARNING ‒ Risk of fire!

If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite

  • Keep naked flames and ignition sources away from the appliance.
  • Ventilate the room.
  • Switch off the appliance. → Page 39
  • Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
  • Call after-sales service. → Page 52

Preventing material damage

ATTENTION

The high weight of the appliance or, if not rolling freely, the appliance’s castors may damage the floor when the appliance is moved.

  • Transport the appliance using a sack truck
  • Use floor protection when moving the appliance, and do not move it in a zigzag fashion. When the appliance door is closed, an open door pillar may damage the appliance.
  • Never open the door pillar manually.
  • If the door pillar has been opened, close it before closing the appliance door. Using the base, runners or appliance doors as a seat surface or climbing surface may damage the appliance.
  • Do not stand or support yourself on the base, runners or doors. Contamination with oil or fat may cause plastic parts and door seals to become porous.
  • Keep plastic parts and door seals free of oil and grease. Metal or metal-style parts in the appliance may contain Aaluminium. Aluminium reacts when it comes into contact with acidic foods.
  • Do not store unpackaged food in the appliance

Environmental protection and saving energy

Disposing of packaging

The packaging materials are environmentally compatible and can be recycled.

  • Sort the individual components by type and dispose of them separately
 Saving energy

If you follow these instructions, your appliance will use less power.

Selecting the installation location

  • Keep the appliance out of direct sunlight.
  • Install the appliance as far away as possible from heating elements, cookers and other heat sources:
    • Maintain a 30 mm clearance to electric or gas cookers.
    • Maintain a 300 mm clearance to oil or solid-fuel cookers.
  • Never cover or block the external ventilation openings.

Saving energy during use

Note: The arrangement of the fittings does not affect the energy consumption of the appliance.

  • Open the appliance only briefly and then close it carefully.
  • Never cover or block the interior ventilation openings or the exterior ventilation openings.
  • Transport purchased food in a cool bag and place in the appliance quickly.
  • Allow warm food and drinks to cool down before storing them.
  • Thaw frozen food in the refrigerator compartment to utilise the low temperature of the food.
  • Always leave some space between the food and to the back panel.

Installation and connection

Scope of delivery

After unpacking all parts, check for any transport damage and for completeness of delivery. If you have any complaints, contact your dealer or our after- sales service → Page 52

The delivery consists of the following:

  • Free-standing appliance
  • Equipment and accessories1
  • Installation material
  • Installation instructions
  • User manual
  • Customer service directory
  • Warranty enclosure2
  • Energy label
  • Information on energy consumption and noises
  • Information about Home Connect
Criteria for the installation location

WARNING Risk of explosion!

If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mixture of gas and air

  • Only install the appliance in a space with a volume of at least 1 m3 per 8 g refrigerant. The volume of refrigerant is indicated on the rating plate. → Fig. 1 / 4

The weight of the appliance ex works may be up to 165 kg depending on the model. The subfloor must be sufficiently stable to bear the weight of the appliance.

Permitted room temperature

The permitted room temperature depends on the appliance’s climate
class. The climate class can be found on the rating plate. → Fig. 1 / 4

Climate class Permitted room temperature
SN 10 °C to 32 °C
N 16 °C to 32 °C
ST 16 °C to 38 °C
T 16 °C to 43 °C

The appliance is fully functional within the permitted room temperature. If an appliance with climate class SN is operated at colder room temperatures, the appliance will not be damaged up to a room temperature of 5 °C.

  1. Depending on the appliance specifications
  2. Not in all countries

Over-and-under and side-by-side installation

If you want to install 2 refrigerating appliances one over the other or side by side, you must maintain a clearance of at least 150 mm between the appliances. Selected appliances can be installed without a minimum clearance. Ask your dealer or kitchen planner about this.

Installing the appliance
  • Install the appliance in accordance with the enclosed installation instructions.
Preparing the appliance for the first time
  1. Remove the informative material.
  2. Remove the protective foil and transit bolts, e.g. remove the adhesive strips and carton.
  3. Clean the appliance for the first time. → Page 46
Connecting the appliance to the electricity supply
  1. Insert the non-heating appliance plug of the power cable into the appliance.
  2. Insert the mains plug of the appliance’s power cable in a socket nearby. The connection data of the appliance can be found on the rating plate. → Fig. 1 / 4
    Check the mains plug is inserted properly. a The appliance is now ready for use.

Familiarizing yourself with your appliance

Appliance

You can find an overview of the parts of your appliance here. → Fig. 1

  1. Refrigerator compartment → Page 43 B Freezer compartment → Page 44 1 Lighting
  2. Butter and cheese compartment → Page 38
  3. Control panel → Page 36
  4. Rating plate → Page 52
  5. Door pillar with condensation protection → Page 34
  6. Door storage compartment for large bottles → Page 38  Fruit and vegetable container with humidity control → Page 37 8 Storage container → Page 37
  7. Frozen food container → Page 47
  8. Screw foot

Note: Deviations between your appliance and the diagrams may differ with regard to their features and size.

Control panel

You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. → Fig. 2

The air humidity in the fruit and vegetable container can be set according to the type and amount of food to be stored by moving the humidity control:

  • Low humidity required when primarily storing fruit or mixed    items, or if the appliance is very full.
  • High humidity required when primarily storing vegetables or when the appliance is not very full.

Condensation may form in the fruitand vegetable container depending on the food and quantity stored.  Remove the condensation with a dry cloth and adjust the air humidity in the vegetable container using the humidity controller. To ensure that the quality and aroma are retained, store fruit and vegetables that are sensitive to cold outside of the appliance at temperatures of approx. 8 °C to 12 °C, e.g. pineapple, bananas, citrus fruits, cucumbers, courgettes, peppers, tomatoes and potatoes.

Butter and cheese compartment

Store butter and hard cheese in the butter and cheese compartment.

Door rack

To adjust the door racks as required, you can remove the door rack and re- insert elsewhere. → “Removing door rack”, Page 47

Accessories

Use original accessories. These have been made especially for your appliance. The accessories for your appliance depend on the model.

Egg tray

Store eggs safely on the egg tray.

Bottle holder

The bottle holder prevents bottles from falling over when the appliance door is opened and closed. → Fig. 4

Ice cube tray

Use the ice cube tray to make ice cubes.

Making ice cubes

Use only drinking water to make ice cubes

  1. Fill the ice cube tray with drinking water up to ¾ and place in the freezer compartment. If the ice cube tray is stuck to the freezer compartment, loosen it with a blunt implement only (e.g. spoon handle).
  2. To loosen the ice cubes, twist the ice cube tray slightly or hold it briefly under flowing water.

Basic operation

Switching on the appliance
  1. Electrically connect the appliance. → Page 36 a The appliance begins to cool. a A warning signal sounds, the temperature display (freezer compartment) flashes and lights up because the freezer compartment is still too warm.
  2. Switch off the warning tone using . a goes out as soon as the set temperature has been reached.
Operating tips
  • Once you have switched on the ppliance, the set temperature is only reached after several hours. Do not put any food in the appliance until the set temperature has been reached.
  • The front and side panels of the housing heat up occasionally. This prevents condensation from forming.
  • When you close the door, a vacuum may be created. The door is then difficult to open again. Wait a moment until the vacuum is offset.
Switching off the appliance
  • Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
Setting the temperature

Setting the refrigerator compartment temperature

  • Press repeatedly until the temperature display (refrigerator compartment) shows the required temperature. The recommended temperature in the refrigerator compartment is 4 °C.

Setting the freezer compartment temperature

  • Press repeatedly until the temperature display (freezer compartment) shows the required temperature.

The recommended temperature in the freezer compartment is −18 °C.

Button lock (childproof lock)

The button lock prevents the appliance from being operated accidentally or incorrectly while running.

Switching on the button lock

  • Press and hold for three seconds. a lights up.

Switching off the button lock

Press and hold for three seconds. a goes out

Additional functions

 Super cooling

With Super cooling, the refrigerator compartment cools as cold as possible. Switch on Super cooling before placing large quantities of food.
Note: When Super cooling is switched on, increased noise may occur.

Switching on Super cooling

  • Press repeatedly until lights up. a lights up in the temperature display (refrigerator compartment).

Note: After approx. 6 hours, the appliance switches to normal operation.

Switching off Super cooling

Press repeatedly until goes out. a The previously set temperature is displayed.

Super freezing

With Super freezing, the freezer compartment cools as cold as possible.
Switch on Super freezing one to two hours before placing food weighing 2 kg or more into the freezer compartment. In order to utilise the freezer capacity, use Super freezing. → “Prerequisites for freezing capacity”, Page 44
Note: When Super freezing is switched on, increased noise may occur.

Switching on Super freezing

  • Press repeatedly until lights up. a lights up in the temperature display (freezer compartment).
    Note: After approx. 8 hours, the appliance switches to normal operation.

Switching off Super freezing

  • Press repeatedly until goes out. a The previously set temperature is displayed.
 Energy-saving mode

You can set the appliance to save energy with the energy-saving mode. The appliance automatically sets the temperatures. Refrigerator compartment 8 °C Freezer compartment −16 °C

Switching on energy-saving mode

  • Press repeatedly until lights up

Switching off energy-saving mode

  • Press repeatedly until goes out. a The previously set temperature is displayed.

Alarm

Door alarm

If the appliance door is open for a while, the door alarm switches on. A warning tone sounds and flashes.

Switching off the door alarm

  • Close the appliance door or press any touch field on the control panel. a The warning tone is switched off. a goes out.

Temperature alarm

If the freezer compartment becomes too warm, the temperature alarm is switched on. A warning tone sounds and the set temperature (freezer compartment) and flash.

CAUTION

Risk of harm to health!

During the thawing process, bacteria may multiply and spoil the frozen food.

  • Do not refreeze food after it has been defrosted or started to defrost.
  • Refreeze food only after cooking.
  • These items should no longer be stored for the maximum storage period.
  • The temperature alarm can be switched on in the following cases:
  • The appliance is switched on. Do not store any food until the appliance has reached the set temperature.
  • Large quantities of fresh food are being placed inside. Switch on Super freezing before placing large quantities of food in the appliance.
  • The freezer compartment door is open for too long. Check whether the frozen food has defrosted or thawed.

Switching off the temperature alarm

alarm

  • Press any touch field. a The warning tone is switched off. a The temperature display (freezer compartment) briefly indicates the warmest temperature reached in the freezer compartment. The temperature display (freezer compartment) then indicates the set temperature again. a From this time on, the warmest temperature is measured again and saved. a lights up until the set temperature is reached again.

 Home Connect

This appliance is network-capable. Connect your appliance to a mobile device to control its functions via the Home Connect app. The Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of Home Connect services in your country. You can find information about this at: www.home-connect.com. To be able to use Home Connect, you must first set up the connection to the WLAN home network (Wi-Fi1 ) and to the Home Connect app. After switching on the appliance, wait at least 2 minutes until internal device initialisation is complete. Only then should you set up Home Connect

The Home Connect app guides you through the entire login process. Follow the instructions in the Home Connect app to configure the settings.

Tips

  • Please consult the documents supplied by Home Connect.
  • Please also follow the instructions in the Home Connect app.

Notes

  • Please note the safety precautions in this instruction manual and make sure that they are also observed when operating the appliance via the Home Connect app. → “Safety”, Page 29
  • Operating the appliance on the appliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app.
Setting up Home Connect

Requirement: The Home Connect app has been installed on your mobile device.

  1. Scan the QR code using the Home Connect app
  2. Follow the instructions in the Home Connect app.
Checking the signal strength

You should check the signal strength if no connection could be established.

  1. Press and hold for 15 seconds. a The temperature display (freezer compartment) shows .
  2. Press repeatedly until the temperature display (freezer compartment) shows . a The temperature display (refrigerator compartment) shows a value between (no reception) and (full reception)

Note: The signal strength should be at least .

Improving the reception

If the signal strength is too weak, the connection may be interrupted.

  • Carry out one of the solution options:

  • Place the router and refrigerator
    closer together.

  • Ensure that the connection is not interfered with by screening  walls.

  • Install a repeater to strengthen the signal.

Installing updates for the Home Connect software

The appliance searches for updates to the Home Connect software at regular intervals

Note: If updates are available, the temperature display (freezer compartment) shows . To cancel the update and reset the temperature display (freezer compartment) to the set temperature, press any touch field

  1. Press and hold for 15 seconds. a The temperature display (freezer compartment) shows .

  2. Press repeatedly until the temperature display (freezer compartment) shows and the temperature display (refrigerator compartment) shows .

  3. Press . a The temperature display (refrigerator compartment) shows an animation. a The update is installed. a The control panel is locked during the installation. a If the installation is successful, the temperature display (refrigerator compartment) shows .

  4. If the temperature indicator (refrigerator compartment) shows , the appliance was unable to install the update.
    Repeat the process at a later point.

  5. If the update cannot be completed after several attempts, contact customer service → Page 52 .

Resetting Home Connect settings

If your appliance experiences connection problems with the WLAN
home network (Wi-Fi) or your appliance wants to log into a different WLAN home network (Wi-Fi), you can reset the Home Connect settings

  1. Press and hold for 15 seconds. a The temperature display (freezer compartment) shows .
  2. Press repeatedly until the temperature display (freezer compartment) shows and the temperature display (refrigerator compartment) shows
  3. Press . a The temperature display (refrigerator compartment) shows an animation for approximately 15 seconds. a The temperature display (refrigerator compartment) shows . a The Home Connect settings have been reset.
Remote diagnostics

Customer Service can use Remote Diagnostics to access your appliance if you contact them, have your appliance connected to the Home Connect server and if Remote Diagnostics is available in the country in which you are using the appliance.
Tip: For further information and details about the availability of Remote Diagnostics in your country, please visit the service/support section of your local website: www.home-connect.com

Data protection

Please see the information on data protection. The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the Home Connect server (initial registration):

  • Unique appliance identification  (consisting of appliance codes as well as the MAC address of the Wi-Fi communication module installed).
  • Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
  • The current software and hardware version of your appliance.
  • Status of any previous reset to factory settings.

This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time.
Note: Please note that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be retrieved in the Home Connect app.

Refrigerator compartment

You can keep meat, sausage, fish, dairy products, eggs, prepared meals and pastries in the refrigerator compartment. The temperature can be set from 2 °C to 8 °C. The refrigerator compartment can also be used to store highly perishable foods in the short to medium term. The lower the selected temperature, the longer the food remains fresh.

Tips for storing food in the refrigerator compartment
  • Only store food when fresh and undamaged.
  • Store food covered or in air-tight packaging.
  • To avoid impeding the circulation of air and to prevent food from freezing, do not place food directly against the back wall.
  • Allow hot food and drinks to cool down first before placing in the appliance.
  • Observe the best-before date or use-by date specified by the manufacturer.
Chill zones in the refrigerator compartment

The air circulation in the refrigerator compartment creates different chill zones.

Coldest zone

The coldest zone is in the storage container.

Tip: Store highly perishable food such as fish, sausages and meat in the coldest zone.

Warmest zone
The warmest zone is at the very top of the door.
Tip: Store food that does not spoil easily in the warmest zone, e.g. hard cheese and butter. Cheese can then continue to release its aroma and the butter will still be easy to spread.

Freezer compartment

You can store frozen food, freeze food and make ice cubes in the freezer compartment. The temperature can be set from −16 °C to −24 °C. Long-term storage of food should be at –18 °C or lower. The freezer compartment can be used to store perishable food longterm. The low temperatures slow down or stop the spoilage.

Freezing capacity

The freezing capacity indicates the quantity of food that can be frozen right through to the centre within a specific period of time. Information on freezing capacity can be found on the rating plate. → Fig. 1 / 4

Prerequisites for freezing capacity

  1. When placing fresh food in the appliance, switch on Super freezing. → “Switching on Super freezing”, Page 40
  2. Place food in the top frozen food  container first.
Fully utilising the freezer compartment volume

Learn how to store the maximum amount of frozen food in the freezer compartment.

  1. Remove all fittings from the freezer compartment. → Page 47
  2. Stack food directly on the floor of the freezer compartment.
Tips for storing food in the freezer compartment
  • Store food in air-tight packaging.
  • Do not bring food which is to be frozen into contact with frozen food.
  • Place the food over the whole area of the frozen food containers.
  • To quickly and gently freeze larger quantities of fresh food, place this in the top frozen food container.
  • To ensure that the air can circulate freely in the appliance, push the frozen food containers in as far as they will go.
Tips for freezing fresh food
  • Freeze fresh and undamaged food only.
  • Freeze food in portions.
  • Cooked food is more suitable than food that can be eaten raw.
  • Vegetables: Wash, chop up and blanch before freezing.
  • Fruit: Wash, pit and perhaps peel, possibly add sugar or ascorbic acid solution.
  • Food that is suitable for freezing includes baked items, fish and seafood, meat, game, poultry, eggs without shells, cheese, butter and quark, ready meals and leftovers.
  • Food that is unsuitable for freezing includes lettuce, radishes, eggs in shells, grapes, raw apples and pears, yoghurt, sour cream, crème fraîche and mayonnaise.

Packing frozen food

If you select suitable packaging material and the correct type of packaging, you can determine the product quality and prevent freezer burn.

  1. Place the food in the packaging.
  2. Squeeze out the air.
  3. Pack food airtight to prevent it from losing flavour and drying out.
  4. Label the packaging with the contents and the date of freezing.
Shelf life of frozen food at −18 °C
Food Storage time
Fish, sausages, prepared meals and baked goods up to 6 months
Vegetables, fruit up to 12 months
Defrosting methods for frozen food

CAUTION Risk of harm to health!

During the thawing process, bacteria may multiply and spoil the frozen food.

  • Do not refreeze food after it has been defrosted or started to defrost.
  • Refreeze food only after cooking.
  • These items should no longer be stored for the maximum storage period.
  • Defrost animal-based food, such as fish, meat, cheese, quark, in the refrigerator compartment.
  • Defrost bread at room temperature.
  • Prepare food for immediate consumption in the microwave, in the oven or on the hob.

Defrosting

Defrosting in the refrigerator compartment

The refrigerator compartment in your appliance defrosts automatically

Defrosting in the freezer compartment

The fully automatic No Frost system ensures that the freezer compartment remains frost-free. Defrosting is not required.

Cleaning and servicing

To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully. Customer Service must clean inaccessible points. Cleaning by customer service can give rise to costs.

Preparing the appliance for cleaning
  1. Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
  2. Take out all of the food and store it in a cool place. Place ice packs (if available) onto the food.
  3. Remove all fittings and accessories from the appliance. → Page 47
  4. Remove the shelf above the fruit and vegetable container.
  5. Remove the fruit and vegetable container cover.
Cleaning the appliance

WARNING Risk of electric shock!

An ingress of moisture can cause an electric shock

  • Do not use steam- or high-pressure cleaners to clean the appliance. Liquid in the lighting or in the controls can be dangerous.
  • The rinsing water must not drip into the lighting or controls.

ATTENTION

Unsuitable cleaning products may damage the surfaces of the appliance

  • Do not use hard scouring pads or cleaning sponges.
  • Do not use harsh or abrasive detergents.
  • Do not use cleaning products with a high alcohol content.
  • Do not use stainless-steel cleaning agents on the outside of the appliance

If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolour

  • Never clean fittings and accessory in the dishwasher.
  1. Prepare the appliance for cleaning. → Page 46
  2. Clean the appliance, the fittings, the accessories and the door seals with a dish cloth, lukewarm water and a little pH-neutral washing-up liquid.
  3. Dry thoroughly with a soft, dry cloth.
  4. Insert the fittings and install the appliance components
  5. Electrically connect the appliance. → Page 36
  6. Putting the food into the appliance.
Removing the fittings

If you want to clean the fittings thoroughly, remove these from your appliance

Removing the shelf

  • Lift the shelf at the front , pull it out and remove it . → Fig. 5

Removing door rack

  • Lift the door rack and remove it. → Fig. 6

Removing the storage container

  1. Pull out the storage container as far as it will go.
  2. Lift the storage container at the front and remove it . → Fig. 7

Removing the fruit and vegetable container

  1. Pull out the fruit and vegetable container as far as it will go.
  2. Lift the fruit and vegetable container at the front and remove it . → Fig. 8

Removing the frozen food container

  1. Take out the frozen food container as far as it will go.
  2. Lift the frozen food container at the front and remove it . → Fig. 9

Removing appliance components

If you want to clean your appliance thoroughly, you can remove certain components from your appliance.

Removing the shelf above the fruit and vegetable containe

  • Lift the shelf above the fruit and vegetable container at the front
    and remove it . → Fig. 10

Removing the fruit and vegetable container cover

  1. Pull out the fruit and vegetable container as far as it will go.
  2. Lift the fruit and vegetable container cover slightly , pull it forwards and remove it . → Fig. 11

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING Risk of electric shock!

Incorrect repairs are dangerous.

  • Repairs to the appliance should only be carried out by trained specialist staff.
  • Only use genuine spare parts when repairing the appliance.
  • If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service

Power failure

During a power failure, the temperature in the appliance rises; this reduces the storage time and the quality of the frozen food. On the website for your appliance, the technical data provides you with the storage times for frozen food in the event of a fault.

Notes

  • Open the appliance as little as possible during a power failure and do not place any other food in the appliance.
  • Check the quality of the food immediately after a power failure.
  • Dispose of any frozen food that has defrosted and is hotter than 5 °C.
  • Cook or fry slightly thawed frozen food, and then either consume it or freeze it again.
Conducting an appliance self-test
  1. Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
  2. Electrically reconnect the appliance after five minutes. → Page 36
  3. Within the first two minutes after switching on, press and hold for 10 seconds until an audible signal sounds. a The appliance self-test starts. a If, at the end of the appliance selftest, two audible signals sound and the temperature display indicates the set temperature, your appliance is OK. The appliance switches to normal operation.

If, at the end of the appliance selftest, five audible signals sound, inform customer service.

Storage and disposal

You can find out here how to prepare your appliance for storage. You will also find out how to dispose of old appliances.

Taking the appliance out of operation
  • Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
  • Remove all of the food.
  • Clean the appliance. → Page 46
  • ATTENTION! Objects jammed between the door and the housing may damage the door hinge.
  • Open the door until it remainsopen by itself.
  • Do not insert any objects between the door and the housing. To guarantee the ventilation inside the appliance, leave the appliance open.
Disposing of old appliance

Valuable raw materials can be reused by recycling.

WARNING Risk of harm to health

Children can lock themselves in the appliance, thereby putting their lives at risk

  • Leave shelves and containers inside the appliance to prevent children from climbing in.
  • Keep children away from the redundant appliance.

WARNING Risk of fire!

If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.

  • Do not damage the tubes of the refrigerant circuit or the insulation.
  1. Unplug the appliance from the mains.
  2. Cut through the power cord.
  3. Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Customer Service

If you have any queries, are unable to rectify faults on the appliance yourself or if your appliance needs to be repaired, contact Customer Service. Detailed information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website.

If you contact Customer Service, you will require the product number (ENr.) and the production number (FD) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.

Product number (E-Nr.) and production number (FD)

You can find the product number (ENr.) and the production number (FD) on the appliance’s rating plate. → Fig. 1 / 4 Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.

Technical data

Refrigerant, cubic capacity and further technical specifications can be found on the rating plate. → Fig. 1 / 4

Declaration of Conformity

Robert Bosch Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality conforms to the basic requirements and other relevant provisions of Directive 2014/53/EU. A detailed RED Declaration of Conformity can be found online at www.bosch-home.com among the additional documents on the product page for your appliance.

References

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