Missouri Department of SOCIAL SERVICES MO HealthNet Nursing Home Coverage User Guide
- June 9, 2024
- Missouri Department of SOCIAL SERVICES
Table of Contents
Missouri Department of SOCIAL SERVICES MO HealthNet Nursing Home Coverage User Guide
Are you worried about the cost of a nursing home? MO HealthNet may be able to help you cover the cost of any MO HealthNet-Certified nursing home or facility.
Who is eligible for help?
To qualify for this program, you must meet certain income requirements and be:
- Age 65 or older
- Blind or permanently and totally disabled
- A U.S. citizen (or qualified non-citizen) with a Social Security Number (or proof you have applied for one)
- A resident of Missouri with no plans to move
There are set limits for the resources and income you can have to qualify for help through this program. To review these limits, visit buff.ly/3wmCdRf.
How do I apply?
To apply for coverage, you will first need to complete an application and submit it to the Regional Family Support Division Nursing Home Office for your county. You can get an application by:
- Going to myDSS.mo.gov
- Visiting your local Family Support Division Resource Center to pick up an application
- Calling 855-FSD-INFO (855-373-4636) and asking for an application to be mailed to you
When you apply, you will also be asked to provide information about:
- Your monthly income (money you and/or your spouse earn through work or other benefits like Social Security, pension, or veteran benefits)
To file a complaint of discrimination contact:
U.S. Department of Health and Human Services
Office for Civil Rights
601 East 12th Street, Room 353
Kansas City, MO 64106
www.hhs.gov/civil-rights/filing-a-complaint
800-368-1019 (Voice);
800-537-7697 (TDD)
Or
Office of Civil Rights
P.O. Box 1527
Jefferson City, MO 65102-1527
800-776-8014
If you are approved for help:
You must complete a review each year
The Family Support Division will need updated information once a year to make
sure you still qualify for help. You will get the review form by mail. You
must complete and return this form to continue receiving your benefits.
You must report changes
Any change to your contact information or changes in circumstances, such as a
change in income or a new member of your household, must be reported to the
Family Support Division within 10 days. Failure to report a change or
providing false information may result in a loss of benefits and/or criminal
prosecution.
If you are not approved for help:
You have a right to a hearing
If you feel you were not approved for benefits unfairly, you can request a
hearing within 90 days of the decision. You can make a hearing request by
calling, visiting, or writing to a Family Support Division office. Once we
have received your request we will mail you further information and details
about your hearing.
Read User Manual Online (PDF format)
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