GAGGENAU RC 282 Refrigerator User Manual

RC 282 Refrigerator

Gaggenau Information for Use
RC 282
Refrigerator

en
Table of contents
1 Safety …………………………………….. 4 1.1 General information……………….. 4 1.2 Intended use…………………………. 4 1.3 Restriction on user group……….. 4 1.4 Safe transport ……………………….. 4 1.5 Safe installation …………………….. 5 1.6 Safe use ………………………………. 6 1.7 Damaged appliance ………………. 7 2 Preventing material damage ……. 9 3 Environmental protection and
saving energy…………………………. 9 3.1 Disposing of packaging …………. 9 3.2 Saving energy……………………….. 9 4 Installation and connection……… 9 4.1 Scope of delivery…………………… 9 4.2 Criteria for the installation
location ………………………………. 10 4.3 Installing the appliance ………… 11 4.4 Preparing the appliance for
the first time………………………… 11 4.5 Connecting the appliance to
the electricity supply…………….. 11 5 Familiarising yourself with
your appliance………………………. 12 5.1 Appliance …………………………… 12 5.2 Control panel………………………. 13 6 Features……………………………….. 14 6.1 Shelf…………………………………… 14 6.2 Extendable shelf ………………….. 14 6.3 Folding bottle shelf………………. 14 6.4 Fruit and vegetable con-
tainer………………………………….. 14 6.5 Cool-fresh container …………….. 15 6.6 Butter and cheese compart-
ment…………………………………… 15 6.7 Door rack……………………………. 15 6.8 Accessories ………………………… 15

7 Basic operation …………………….. 15 7.1 Switching on the appliance …… 15 7.2 Operating tips……………………… 15 7.3 Switching off the appliance …… 15 7.4 Setting the temperature………… 16 8 Additional functions ……………… 16 8.1 Fast cooling ……………………….. 16 9 Alarm……………………………………. 16 9.1 Door alarm …………………………. 16 10 Home Connect ……………………. 16 10.1 Setting up Home Connect…… 17 10.2 Installing updates for the
Home Connect software …….. 17 10.3 Resetting Home Connect
settings …………………………….. 18 10.4 Data protection………………….. 18 11 Refrigerator compartment ……. 18 11.1 Tips for storing food in the
refrigerator compartment ……. 18 11.2 Chill zones in the refriger-
ator compartment………………. 19 12 Cool-fresh compartment………. 19 12.1 Storage times in the cool-
fresh compartment at 0 °C …. 19 13 Defrosting …………………………… 20 13.1 Defrosting in the refriger-
ator compartment………………. 20 13.2 Defrosting in the cool-fresh
compartment …………………….. 20 14 Cleaning and servicing ………… 20 14.1 Preparing the appliance for
cleaning ……………………………. 20 14.2 Cleaning the appliance ………. 20 14.3 Removing the fittings………….. 21 14.4 Removing appliance com-
ponents…………………………….. 22

2

en 15 Troubleshooting………………….. 24 15.1 Conducting an appliance
self-test …………………………….. 26 16 Storage and disposal…………… 26 16.1 Taking the appliance out of
operation ………………………….. 26 16.2 Disposing of old appliance …. 26 17 Customer Service………………… 27 17.1 Product number (E-Nr.) and
production number (FD)……… 27 18 Technical data …………………….. 27 19 Declaration of Conformity ……. 27
3

enSafety
1Safety
Observe the following safety instructions. 1.1General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe
for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2Intended use This appliance is only intended to be fully fitted in a kitchen. Only use this appliance: ¡ For chilling food. ¡ In private households and in enclosed spaces in a domestic en-
vironment. ¡ Up to an altitude of 2000 m above sea level. 1.3Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Cleaning and user maintenance must not be performed by children unless they are being supervised. 1.4Safe transport
WARNING Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own.
4

Safetyen
1.5Safe installation WARNING Risk of electric shock!
Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the
specifications on the rating plate. Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in-
stallation must be properly installed. Never equip the appliance with an external switching device,
e.g. a timer or remote control. When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations. When installing the appliance, check that the power cable is not trapped or damaged. If the insulation of the power cord is damaged, this is dangerous. Never let the power cord come into contact with heat sources.
WARNING Risk of explosion! If the appliance’s ventilation openings are sealed, a leak in the refrigeration circuit may result in a flammable mixture of gas and air. Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction. WARNING Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters. Do not use extension cables or multiple socket strips. Only use adapters and power cords approved by the manufac-
turer. If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation adapted.
5

enSafety
Portable multiple socket strips or portable power supply units may overheat and cause a fire. Do not place portable multiple socket strips or power supply
units on the back of the appliance. 1.6Safe use
WARNING Risk of electric shock! An ingress of moisture can cause an electric shock. Only use the appliance in enclosed spaces. Never expose the appliance to intense heat or humidity. Do not use steam- or high-pressure cleaners to clean the appli-
ance. WARNING Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in it and suffocate. Keep packaging material away from children. Do not let children play with packaging material. Children may breathe in or swallow small parts, causing them to suffocate. Keep small parts away from children. Do not let children play with small parts.
WARNING Risk of explosion! If the cooling circuit is damaged, flammable refrigerant may escape and explode. To accelerate the defrosting process, do not use any other
mechanical devices or means other than those recommended by the manufacturer. If food is stuck to the freezer compartment, loosen it with a blunt implement such as the handle of a wooden spoon. Products which contain flammable propellants and explosive substances may explode, e.g. spray cans. Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance.
6

Safetyen
WARNING Risk of fire! Electrical devices within the appliance may cause a fire, e.g. heaters or electric ice makers. Do not operate electrical devices within the appliance.
WARNING Risk of injury! Containers that contain carbonated drinks may burst. Do not store containers that contain carbonated drinks in the
cool-fresh compartment. Injury to the eyes caused by escaping flammable refrigerant and hazardous gases. Do not damage the tubes of the refrigerant circuit or the insula-
tion. CAUTION Risk of harm to health!
To prevent food from being contaminated, you must observe the following instructions. If the door is open for an extended period of time, this may lead
to a considerable temperature increase in the compartments of the appliance. Regularly clean the surfaces that may come into contact with food and accessible drain systems. Store raw meat and fish in suitable containers in the refrigerator so that they do not touch or drip on other food. If the fridge/freezer is empty for an extended period of time, switch off the appliance, defrost it, clean it and leave the door open to prevent the formation of mould. Metal or metal-style parts in the appliance may contain aluminium. If acidic food comes into contact with aluminium in the appliance, aluminium foil ions may pass into the food. Do not consume soiled food. 1.7Damaged appliance
WARNING Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance.
7

enSafety
Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box.
Call customer services. Page 27 Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained
specialist staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.
WARNING Risk of fire! If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite. Keep naked flames and ignition sources away from the appli-
ance. Ventilate the room. Switch off the appliance. Page 15 Unplug the appliance from the mains or switch off the circuit
breaker in the fuse box. Call after-sales service. Page 27
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2Preventing material damage
ATTENTION! Using the base, runners or appliance doors as a seat surface or climbing surface may damage the appliance. Do not stand or support yourself
on the base, runners or doors. Contamination with oil or fat may cause plastic parts and door seals to become porous. Keep plastic parts and door seals
free of oil and grease. Metal or metal-style parts in the appliance may contain aluminium. Aluminium reacts when it comes into contact with acidic foods. Do not store unpackaged food in
the appliance.
3Environmental protection and saving energy
3.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled. Sort the individual components by
type and dispose of them separately.
3.2Saving energy
If you follow these instructions, your appliance will use less power. Selecting the installation location ¡ Keep the appliance out of direct
sunlight. ¡ Install the appliance as far away as
possible from heating elements, cookers and other heat sources:

Preventing material damageen ­ Maintain a 30 mm clearance to
electric or gas cookers. ­ Maintain a 300 mm clearance to
oil or solid-fuel cookers. ¡ Use a niche depth of 560 mm. ¡ Never cover or block the external
ventilation openings. Saving energy during use Note: The arrangement of the fittings does not affect the energy consumption of the appliance. ¡ Open the appliance only briefly
and then close it carefully. ¡ Never cover or block the interior
ventilation openings or the exterior ventilation openings. ¡ Transport purchased food in a cool bag and place in the appliance quickly. ¡ Allow warm food and drinks to cool down before storing them. ¡ Thaw frozen food in the refrigerator compartment to utilise the low temperature of the food. ¡ Always leave some space between the food and to the back panel.
4Installation and connection
4.1Scope of delivery
After unpacking all parts, check for any transport damage and for completeness of delivery. If you have any complaints, contact your dealer or our after- sales service Page 27. The delivery consists of the following: ¡ Built-in appliance
9

enInstallation and connection ¡ Equipment and accessories1 ¡ Installation material ¡ Installation instructions ¡ User manual ¡ Customer service directory ¡ Warranty enclosure2 ¡ Energy label ¡ Information on energy consump-
tion and noises ¡ Information about Home Connect
4.2Criteria for the installation location
WARNING Risk of explosion! If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mixture of gas and air. Only install the appliance in a
space with a volume of at least 1 m3 per 8 g refrigerant. The volume of refrigerant is indicated on the rating plate. “Appliance”,
Fig. 1 / 6 , Page 13
The weight of the appliance ex works may be up to 70 kg depending on the model. The subfloor must be sufficiently stable to bear the weight of the appliance. Permitted room temperature The permitted room temperature depends on the appliance’s climate class. The climate class can be found on the rating plate. “Appliance”, Fig.
1 / 6 , Page 13

Climate class SN N ST T

Permitted room temperature 10 °C to 32 °C 16 °C to 32 °C 16 °C to 38 °C 16 °C to 43 °C

The appliance is fully functional within the permitted room temperature. If an appliance with climate class SN is operated at colder room temperatures, the appliance will not be damaged up to a room temperature of 5 °C.

Niche dimensions Observe the niche dimensions if you install your appliance in the niche. If this is not the case, problems may occur when installing the appliance. Niche depth Install the appliance in the recommended niche depth of 560 mm. If the niche depth is smaller, the energy consumption increases slightly. The niche depth must be a minimum 550 mm. Niche width An inside niche width of at least 560 mm is required for the appliance.

Over-and-under and side-by-side installation If you want to install 2 refrigerating appliances one over the other or side by side, you must maintain a clearance of at least 150 mm between the appliances. Selected appliances can be installed without a minimum clearance. Ask your dealer or kitchen planner about this.

1 Depending on the appliance specifications 2 Not in all countries 10

4.3Installing the appliance
Install the appliance in accordance with the enclosed installation instructions.

4.4Preparing the appliance for the first time
1. Remove the informative material. 2. Remove the protective foil and
transit bolts, e.g. remove the adhesive strips and carton. 3. Clean the appliance for the first time. Page 20

4.5Connecting the appliance to the electricity supply

1. Insert the mains plug of the appliance’s power cable in a socket nearby.

The connection data of the appliance can be found on the rating

plate. “Appliance”, Fig. Page 13

1/ 6 ,

2. Check the mains plug is inserted properly.

a The appliance is now ready for use.

Installation and connectionen

11

enFamiliarising yourself with your appliance
5Familiarising yourself with your appliance
5.1Appliance
You can find an overview of the parts of your appliance here.
1

A

2

3 4 B 5
6

1

A

Refrigerator compartment Page 18

B

Cool-fresh compartment Page 19

12

7

1 Control panel Page 13

2 Extendable shelf Page 14

3

Partition with humidity controller Page 14

Familiarising yourself with your applianceen

4

Fruit and vegetable container Page 14

5

Cool-fresh container Page 15

6 Rating plate Page 27

7

Door storage compartment for large bottles Page 15

Note: Deviations between your appliance and the diagrams may differ with regard to their features and size.

5.2Control panel
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

1 23

4

2

1

switches the warning signal off.

2

Displays the set temperature for the refrigerator compart-

ment in °C.

3

/ sets the temperature of the refrigerator compartment.

4

switches Fast cooling on or off.

5

opens the menu for setting Home Connect.

6

switches the appliance on or off.

56
13

enFeatures
6Features
The features of your appliance depend on the model.
6.1Shelf
To vary the shelf as required, you can remove the shelf and re-insert it elsewhere. “Removing the shelf”, Page 21
6.2Extendable shelf
In order to achieve an improved overview and to remove food more quickly, pull out the extendable shelf.
6.3Folding bottle shelf
Store bottles securely on the folding bottle shelf. To use the bottle shelf, fold the metal bracket down.
6.4Fruit and vegetable container
Store fresh fruit and vegetables loose in the fruit and vegetable container. Cover any chopped fruit and vegetables, or store in air-tight packaging. You can adjust the humidity in the fruit and vegetable container via the humidity controller on the partition and a special seal.

The air humidity in the fruit and vegetable container can be set according to the type and amount of food to be stored by turning the humidity control: ¡ Low humidity required when
primarily storing fruit or if the appliance is very full. ¡ Medium humidity required for a mixed load. ¡ High humidity required when primarily storing vegetables or when the appliance is not very full. Condensation may form in the fruit and vegetable container depending on the food and quantity stored. Remove the condensation with a dry cloth and adjust the air humidity to a lower setting using the humidity controller. To ensure that the quality and aroma are retained, store fruit and vegetables that are sensitive to cold outside of the appliance at temperatures of approx. 8 °C to 12 °C, e.g. pineapple, bananas, citrus fruits, cucumbers, courgettes, peppers, tomatoes and potatoes.

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6.5Cool-fresh container
Use the lower temperatures in the cool-fresh container to store highly perishable food, e.g. fish, meat and sausages.
6.6Butter and cheese compartment
Store butter and hard cheese in the butter and cheese compartment.
6.7Door rack
To adjust the door rack as required, you can remove the door rack and re- insert elsewhere. “Removing door rack”, Page 21
6.8Accessories
Use original accessories. These have been made especially for your appliance. The accessories for your appliance depend on the model. Egg tray Store eggs safely on the egg tray. Bottle holder The bottle holder prevents bottles from falling over when the appliance door is opened and closed. Press the metal bracket together and slide the bottle tray as close to the bottle as possible .

operationen
7Basic operation operation
operation
7.1Switching on the appliance
1. Press . a The appliance begins to cool. 2. Set the required temperature.
Page 16
7.2Operating tips
¡ Once you have switched on the appliance, the set temperature is only reached after several hours. Do not put any food in the appliance until the set temperature has been reached.
¡ The housing to the left, the right and beneath the cool-fresh compartment may heat up slightly temporarily. This prevents condensation in the area of the door seal.
¡ When you close the door, a vacuum may be created. The door is then difficult to open again. Wait a moment until the vacuum is offset.
7.3Switching off the appliance
Press .

15

enAdditional functions
7.4Setting the temperature
Setting the refrigerator compartment temperature Press / repeatedly until the
temperature display shows the required temperature. The recommended temperature in the refrigerator compartment is 4 °C. Setting the cool-fresh compartment temperature Note: The standard setting of the cool-fresh compartment is preset at 0. Setting 0 corresponds to a temperature of around 0 °C. You can set the temperature in the cool-fresh compartment to 3 settings warmer or colder. Tip: If frost forms on the food items in the cool-fresh compartment, set a higher cool-fresh compartment temperature. 1. Press and hold until the temperature display flashes. 2. Press / to change the setting. ­ Setting ­3 corresponds to the
coldest setting. ­ Setting +3 corresponds to the
warmest setting. a The selected setting is saved after
one minute.
8Additional functions
8.1Fast cooling
With Fast cooling, the refrigerator compartment cools as cold as possible. Switch on Fast cooling before placing large quantities of food.

Note: When Fast cooling is switched on, increased noise may occur. Switching on Fast cooling Press . a lights up. Note: After approx. 15 hours, the appliance switches to normal operation. Switching off Fast cooling Press . a The previously set temperature is
displayed.
9Alarm
9.1Door alarm
If the appliance door is open for a while, the door alarm switches on. A warning tone sounds. Switching off the door alarm Close the appliance door or press
. a The warning tone is switched off.
10Home Connect HomeConnect
This HomeConnect appliance is network-capable. Connect your appliance to a mobile device to control its functions via the Home Connect app. The Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of Home Connect services in your country. You can find information about this at: www.home-connect.com.

16

To be able to use Home Connect, you must first set up the connection to the WLAN home network (Wi-Fi1) and to the Home Connect app. After switching on the appliance, wait at least 2 minutes until internal device initialisation is complete. Only then should you set up Home Connect.
The Home Connect app guides you through the entire login process. Follow the instructions in the Home Connect app to configure the settings. Tips ¡ Please consult the documents sup-
plied by Home Connect. ¡ Please also follow the instructions
in the Home Connect app. Notes ¡ Please note the safety precautions
in this instruction manual and make sure that they are also observed when operating the appliance via the Home Connect app. “Safety”, Page 4 ¡ Operating the appliance on the appliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app.
10.1Setting up Home Connect
Requirement: The Home Connect app has been installed on your mobile device.

Home Connecten 1. Scan the QR code using the
Home Connect app.
2. Follow the instructions in the Home Connect app.
10.2Installing updates for the Home Connect software
The appliance searches for updates to the Home Connect software at regular intervals. Note: If updates are available, the temperature display shows . To reset the update and the temperature display to the set temperature, press any touch field. 1. Press . a The temperature display shows . 2. Press repeatedly until the tem-
perature display shows . 3. Press . a The temperature display shows an
animation. a The update is installed. a The control panel is locked during
the installation. a If the installation is successful, the
temperature display shows . 4. If the temperature display shows
, the appliance was unable to install the update. Repeat the process at a later
point.

1 Wi-Fi is a registered trademark of the Wi-Fi Alliance. 17

enRefrigerator compartment 5. If the update cannot be completed
after several attempts, contact customer service Page 27 .
10.3Resetting Home Connect settings
If your appliance experiences connection problems with the WLAN home network (Wi-Fi) or your appliance wants to log into a different WLAN home network (Wi- Fi), you can reset the Home Connect settings. 1. Press . a The temperature display shows . 2. Press repeatedly until the tem-
perature display shows . 3. Press . a The temperature display shows an
animation for 15 seconds. a The temperature display shows . a The Home Connect settings have
been reset.
10.4Data protection
Please see the information on data protection. The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the Home Connect server (initial registration): ¡ Unique appliance identification
(consisting of appliance codes as well as the MAC address of the Wi-Fi communication module installed). ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your appliance. ¡ Status of any previous reset to factory settings.
18

This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time. Note: Please note that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be retrieved in the Home Connect app.
11Refrigerator compartment
You can keep dairy products, eggs, prepared meals, pastries, open preserves and hard cheese in the refrigerator compartment. The temperature can be set from 3 °C to 8 °C. The refrigerator compartment can also be used to store highly perishable foods in the short to medium term. The lower the selected temperature, the longer the food remains fresh.
11.1Tips for storing food in the refrigerator compartment
¡ Only store food when fresh and undamaged.
¡ Store food covered or in air-tight packaging.
¡ To avoid impeding the circulation of air and to prevent food from freezing, do not place food so that it has direct contact with the back wall.
¡ Allow hot food and drinks to cool down first before placing in the appliance.
¡ Observe the best-before date or use-by date specified by the manufacturer.

11.2Chill zones in the refrigerator compartment
The air circulation in the refrigerator compartment creates different chill zones.
Coldest zone The coldest zone is on the partition and in the door rack for large bottles. Tip: Store highly perishable food such as fish, sausages and meat in the cool-fresh compartment. “Cool-fresh compartment”, Page 19
Warmest zone The warmest zone is at the very top of the door. Tip: Store food that does not spoil easily in the warmest zone, e.g. hard cheese and butter. Cheese can then continue to release its aroma and the butter will still be easy to spread.

Cool-fresh compartmenten

12.1Storage times in the cool-fresh compartment at 0 °C

The storage times are dependent on the original quality of your food.

Food
Fresh fish, seafood
Poultry, meat (boiled/ fried) Beef, pork, lamb, sausage (cold meat) Smoked fish, broccoli
Salad greens, fennel, apricots, plums Soft cheese, yoghurt, quark, buttermilk, cauliflower

Storage time up to 3 days up to 5 days up to 7 days up to 14 days up to 21 days up to 30 days

12Cool-fresh compartment
In the cool-fresh compartment, you can keep fresh food fresh up to three times longer than in the refrigerator compartment. The temperature in the cool-fresh compartment is kept at around 0 °C. Storing food in the fresh compartment retains the quality of the food better. The low temperature and the optimum moisture provide ideal storage conditions for fresh food.

19

enDefrosting
13Defrosting
13.1Defrosting in the refrigerator compartment
The refrigerator compartment in your appliance defrosts automatically.
13.2Defrosting in the coolfresh compartment
The cool-fresh compartment in your appliance defrosts automatically.
14Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully. Customer Service must clean inaccessible points. Cleaning by customer service can give rise to costs.
14.1Preparing the appliance for cleaning
1. Switch off the appliance. Page 15
2. Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
3. Take out all of the food and store it in a cool place. Place ice packs (if available) onto the food.
4. If there is a layer of hoarfrost, allow this to defrost.
5. Remove all fittings and accessories from the appliance. Page 21
6. Remove the partition. Page 22
20

7. Remove the cover. Page 22 8. Remove the telescopic rails.
Page 22
14.2Cleaning the appliance
WARNING Risk of electric shock! An ingress of moisture can cause an electric shock. Do not use steam- or high-pres-
sure cleaners to clean the appliance. Liquid in the lighting or in the controls can be dangerous. The rinsing water must not drip into the lighting or controls. ATTENTION! Unsuitable cleaning products may damage the surfaces of the appliance. Do not use hard scouring pads or cleaning sponges. Do not use harsh or abrasive detergents. Do not use cleaning products with a high alcohol content. If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolour. Never clean fittings and accessory in the dishwasher. 1. Prepare the appliance for cleaning. Page 20 2. Clean the appliance, the fittings, the accessories, the components and the door seals with a dish cloth, lukewarm water and a little pH-neutral washing- up liquid. 3. Dry thoroughly with a soft, dry cloth. 4. Insert the fittings and install the appliance components. 5. Electrically connect the appliance. Page 11

6. Switch on the appliance. Page 15
7. Putting the food into the appliance.
14.3Removing the fittings
If you want to clean the fittings thoroughly, remove these from your appliance. Removing the shelf Pull out and remove the shelf.

Cleaning and servicingen
Removing door rack Lift the door rack and remove it.

Removing the fruit and vegetable container Tilt the fruit and vegetable con-
tainer forwards and remove it .

Removing the extendable shelf 1. Firmly pull out the extendable shelf
until the locking catch is released.
Removing the cool-fresh container Tilt the cool-fresh container for-
wards and remove it .
2. Lower the shelf and swing it out to the side.

21

enCleaning and servicing
14.4Removing appliance components
If you want to clean your appliance thoroughly, you can remove certain components from your appliance.
Partition and cover of the fruit and vegetable container You can remove the partition and the cover of the fruit and vegetable container in order to clean it thoroughly. Removing the partition 1. Remove the glass plate from the
partition.

Removing the cover Lift the cover of the fruit and veget-
able container, pull it forwards and swivel it out to the side. Fitting the partition and cover 1. Insert the cover for the fruit and vegetable container. 2. Insert the partition.

2. Remove the fruit and vegetable container.
3. Press the lever on the underside on both sides and pull the partition forwards .

3. Place the glass plate on the partition.
Telescopic rails You can remove the telescopic rails in order to clean them thoroughly. Removing telescopic rails 1. Pull out the telescopic rail.

4. Lift the partition and swivel it out to the side.
22

2. Move the lock in the direction of the arrow and loosen the pin from the rear .

Cleaning and servicingen 2. Place the telescopic rail on the
rear pin and push the locking mechanism back .

3. Push in the telescopic rail. 4. Push the telescopic rail backwards
above the rear pin and disengage .

Installing telescopic rails 1. Place the extended telescopic rail
on the front pin and pull it forwards slightly to lock in place .

23

enTroubleshooting

15Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.

Fault

Cause and troubleshooting

The appliance is not cooling, the displays and lighting are lit.

Showroom mode is switched on. Carry out the appliance self-test. Page 26 a Once the appliance self-test has ended, the appli-
ance switches to normal operation.

The LED lighting does not work.

Different causes are possible. Call customer service.
The customer service number can be found in the enclosed customer service directory.

Home Connect is not Different causes are possible.

working properly.

Go to www.home-connect.com.

or appears in the temperature display.

The electronics have detected a fault. 1. Switch off the appliance. Page 15 2. Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. 3. Reconnect the appliance after five minutes. 4. If the message still appears on the display, call customer service. The customer service number can be found in the enclosed customer service directory.

A warning signal sounds and lights up.

Different causes are possible. Press . a The alarm is switched off.

The appliance door is open. Close the appliance door.

24

Troubleshootingen

Fault The temperature differs greatly from the setting.
The appliance hums, bubbles, buzzes, gargles or clicks. The appliance makes noises.

Cause and troubleshooting Different causes are possible. 1. Switch off the appliance. Page 15 2. Switch the appliance back on after five minutes.
Page 15 If the temperature is too warm, check the temper-
ature again after a couple of hours. If the temperature is too cold, check the temper-
ature again on the following day.
Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant flows through the pipes. The motor, switches or solenoid valves are switching on or off. No action required. Fittings wobble or stick. Check the removable fittings and, if required, re-
place these.
Bottles or containers are touching. Move the bottles or containers away from each
other.

25

enStorage and disposal
15.1Conducting an appliance self-test
Your appliance has an appliance selftest which displays faults that can be eliminated by your customer service. 1. Switch off the appliance.
Page 15 2. Switch the appliance back on after
approx. five minutes. Page 15 3. Within the first 10 seconds after
switching on, press and hold 3 to 5 seconds. a The appliance self-test starts. a While the appliance self-test is running, a long audible signal sounds. a If, at the end of the appliance selftest, two audible signals sound and the temperature display indicates the set temperature, your appliance is OK. The appliance switches to normal operation. a If, at the end of the appliance selftest, 5 audible signals sound and
flashes for 10 seconds, inform customer service.
16Storage and disposal
16.1Taking the appliance out of operation
1. Switch off the appliance. Page 15
2. Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
3. Remove all of the food. 4. Defrost the appliance. Page 20 5. Clean the appliance. Page 20

6. To guarantee the ventilation inside the appliance, leave the appliance open.
16.2Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Leave shelves and containers in-
side the appliance to prevent children from climbing in. Keep children away from the redundant appliance.
WARNING Risk of fire! If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite. Do not damage the tubes of the re-
frigerant circuit or the insulation. 1. Unplug the appliance from the
mains. 2. Cut through the power cord. 3. Dispose of the appliance in an en-
vironmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and elec-

26

Customer Serviceen

tronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
17Customer Service

Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.
18Technical data
Refrigerant, cubic capacity and further technical specifications can be found on the rating plate.
“Appliance”, Fig. 1 / 6 , Page 13

Detailed information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website. If you contact Customer Service, you will require the product number (ENr.) and the production number (FD) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.
17.1Product number (E-Nr.) and production number (FD)

19Declaration of Conformity
BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality conforms to the basic requirements and other relevant provisions of Directive 2014/53/ EU. A detailed RED Declaration of Conformity can be found online at www.gaggenau.com among the additional documents on the product page for your appliance.

You can find the product number (ENr.) and the production number (FD) on the appliance’s rating plate.
“Appliance”, Fig. 1 / 6 , Page 13

2.4 GHz band (2400­2483.5 MHz): Max. 100 mW 5 GHz band (5150­5350 MHz + 5470­5725 MHz): Max. 100 mW

BE BG CZ DK DE EE

IE

FR HR IT

CY LI

LV

LT

MT NL AT PL PT RO

SI

SE NO CH TR IS

UK (NI)

5 GHz WLAN (Wi-Fi): For indoor use only.

EL ES LU HU SK FI

AL

BA

MD

ME

MK

RS

UK

UA

5 GHz WLAN (Wi-Fi): For indoor use only.

27

BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY www.gaggenau.com

9001715802
9001715802 en 020623

References

• Select your region | Gaggenau
• Connect your household | Home Connect

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