Viking VDUI5241DSS 5 SERIES Professional Undercounter Refrigerated Drawers User Manual

Viking VDUI5241DSS 5 SERIES Professional Undercounter Refrigerated

Drawers

WARNING
State of California Proposition 65 Warning: This product contains one or more chemicals known to the State of California to cause cancer

Important Safety Instructions

Warnings and safety instructions appearing in this guide are not meant to cover all possible conditions and situations that may occur. Common sense, caution, and care must be exercised when installing, maintaining, or operating this appliance.

Recognize Safety Symbols, Words, and Labels

WARNING – You can be killed or seriously injured if you do not follow these instructions.

CAUTION -Hazards or unsafe practices which could result in personal injury or property / product damage

NOTE -Important information to help assure a problem free installation and operation

WARNING
State of California Proposition 65 Warning: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm..

UNPACKING YOUR APPLIANCE

WARNING
EXCESSIVE WEIGHT HAZARD Use two or more people to move product. Failure to do so can result in personal injury.

Remove Interior Packaging
Your appliance has been packed for shipment with all parts that could be damaged by movement securely fastened. Remove internal packing materials and any tape holding internal components in place. The owners manual is shipped inside the product in a plastic bag along with the warranty registration card, and other accessory items.

Important
Keep your carton and packaging until your appliance has been thoroughly inspected and found to be in good condition. If there is damage, the packaging will be needed as proof of damage in transit. Afterwards please dispose of all items responsibly.

WARNING – Dispose of the plastic bags which can be a suffocation hazard

Note to Customer
This merchandise was carefully packed and thoroughly inspected before leaving our plant. Responsibility for its safe delivery was assumed by the retailer upon acceptance of the shipment. Claims for loss or damage sustained in transit must be made to the retailer.

NOTE
DO NOT RETURN DAMAGED MERCHANDISE TO THE MANUFACTURER – FILE THE CLAIM WITH THE RETAILER.

CAUTION
If the appliance was shipped, handled, or stored in other than an upright position for any period of time, allow the appliance to sit upright for a period of at least 24 hours before plugging in. This will assure oil returns to the compressor. Plugging the appliance in immediately may cause damage to internal parts.

Warranty Registration
It is important you send in your warranty registration card immediately after taking delivery of your appliance or you can register online at www.vikingrange.com.

The following information will be required when registering your appliance. Service Number Serial Number Date of PurchaseDealer’s name and address  The service number and serial number can be found on theserial plate which is located inside the cabinet on the left side near the top

WARNING – Help Prevent Tragedies
Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous – even if they sit out for “just a few hours”. If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents. Before you throw away your old refrigerator or freezer:

• Take off the doors or remove the drawers.
• Leave the shelves in place so children may not easily climb inside

INSTALLING YOUR APPLIANCE

Select Location
The proper location will ensure peak performance of your appliance. We recommend a location where the unit will be out of direct sunlight and away from heat sources. To ensure your product performs to specifi cations, the recommended installation location temperature range is from 55 to 100°F (13 to 38°C).

Cabinet Clearance
Ventilation is required from the bottom front of the appliance. Keep this area open and clear of any obstructions. Adjacent cabinets and counter top can be installed around the appliance as long as the front grille remains unobstructed. All Professional models with articulated hinges are intended for built-in applications only.

Front Grille
Do not obstruct the front grille. The openings within thefront grille allow air to fl ow through the condenser heat exchanger. Restrictions to this air fl ow will result in increased energy usage and loss of cooling capacity. For this reason it is important this area to not be obstructed and the grille openings kept clean. Viking Range, LLC does not recommend the use of a custom made grille as air fl ow may be restricted.

Leveling Legs
Adjustable legs at the front and rear corners of the appliance should be set so the unit is fi rmly positioned on the floor and level from side to side and front to back. The overall height of your appliance may be adjusted between the minimum, 33 3⁄4″ (85.7 cm), by turning the leveling leg in and the maximum, 34 3/4″ (88.3 cm) by turning the leveling leg out. To adjust the leveling legs, place the appliance on a solid surface and protect the floor beneath the legs to avoid scratching the floor. With the assistance of another person, lean the appliance back to access the front leveling legs. Raise or lower the legs to the required dimension by turning the legs. Repeat this process for the rear by tilting the appliance forward using caution. On a level surface check the appliance for levelness and adjust accordingly. The front grille screws may be loosened and the grille adjusted to the desired height. When adjustment is complete tighten the two front grille screws.

Electrical Shock Hazard

• Do not use an extension cord with this appliance. They can be hazardous and can degrade product performance.
• This appliance should not, under any circumstances, be installed to an un-grounded electrical supply.
• Do not remove the grounding prong from the power cord. (See Figure 3).
• Do not use an adapter. (See Figure 4).
• Do not splash or spray water from a hose on the appliance. Doing so may cause an electrical shock, which may result in severe injury or death

Electrical Connection
A grounded 115 volt, 15 amp dedicated circuit is required. This product is factory equipped with a power supply cord that has a three-pronged, grounded plug. It must be plugged into a mating grounding type receptacle in accordance with the National Electrical Code and applicable local codes and ordinances (see Figure 6). If the circuit does not have a grounding type receptacle, it is the responsibility and obligation of the customer to provide the proper power supply. The third ground prong should not, under any circumstances, be cut or removed

NOTE
Ground Fault Circuit Interrupters (GFCI) are prone to nuisance tripping which will cause the appliance to shut down. GFCI’s are generally not used on circuits with power equipment that must run unattended for long periods of time, unless required to meet local building codes and ordinances.

PRODUCT DIMENSIONS

| ROUGH-IN OPENING DIMENSIONS| CABINET DIMENSIONS
---|---|---
MODEL| “A”| “B”| “C”| “D”| “E”| “F”| “G”| “H”| “J”
VDUI5241| 24″

(61 cm)

| **34″ to 35″

(86.4 to 88.9 cm)

| *| 23 7⁄8″

(60.7 cm)

| 333⁄4″ to 343⁄4″ (85.7 to 88.3 cm)| 2323⁄32″ (60.2 cm)| 267⁄32″ (66.6 cm)| 4613⁄32″ (117.9 cm)| 267⁄16″ (67.2 cm)

• Depth dimension of rough-in opening may vary depending on each individual installation. To recess entire door “F” dimension plus 1″ (2.5 cm) for thickness of power cord plug is required.
• Minimum rough-in opening required is to be larger than the adjusted height of the cabinet

If necessary to gain clearance inside the rough-in opening a hole can be cut through the adjacent cabinet and the power cord routed through this hole to a power outlet. Another way to increase the available opening depth is to recess the power outlet into the rear wall to gain the thickness of the power cord plug.  Not all recessed outlet boxes will work for this application as they are too narrow, but a recessed outlet box equivalent to Arlington #DVFR1W is recommendedfor this application

| PRODUCT DATA
---|---

MODEL

| ELECTRICAL REQUIREMENTS #| PRODUCT WEIGHT
VDUI5241| 115V/60HZ/15A| 140 lbs

(63.6 kg)

A grounded 15 amp dedicated circuit is required. Follow all local building codes when installing electrical and appliance

USING YOUR ELECTRONIC CONTROL

Control Function Guide

Door Alert Notification
When the door is left open for more than 30 minutes:

• A tone will sound for several seconds every minute
• will appear in display
• Close door to silence alert and reset

High/Low Temp. Notifications
When the compartment temperature exceeds the control setting for an extended amount of time:

• “HH” will appear in display (High Temp)
• “LL” will appear in display (Low Temp)

Contact service dept. for further instructions

NOTE
Temperature displayed reflects actual temperature inside unit. If the temperature displayed is different than selected, the unit is progressing towards the selected temperature. Time to reach set point varies based upon ambient temperature, temperature of product loaded, door openings, etc. Viking recommends allowing the unit to reach set points before loading

CARE AND CLEANING AND ENERGY SAVING TIPS

Front Grille
Be sure that nothing obstructs the required air flow openings in front of the cabinet. At least once or twice a year, brush or vacuum lint and dirt from the front grille area

CAUTION

SHOCK HAZARD : Disconnect electrical power from the appliance before cleaning with soap and water

Cabinet
The painted cabinet can be washed with either a mild soap and water and thoroughly rinsed with clear water. NEVER use abrasive scouring cleaners.

Interior
Wash interior compartment with mild soap and water. Do NOT use an abrasive cleaner, solvent, polish cleaner or undiluted detergent.

Care of Appliance

1. Avoid leaning on the door, you may bend the door hinges or tip the appliance.
2. Exercise caution when sweeping, vacuuming or mopping near the front of the appliance. Damage to the grille can occur.
3. Periodically clean the interior of the appliance as needed.
4. Periodically check and/or clean the front grille as needed.

In the Event of a Power Failure
If a power failure occurs, try to correct it as soon as possible. Minimize the number of door openings while the power is off so as not to adversely affect the appliance’s temperature.

Light assembly replacement
All models use an LED to illuminate the interior of the appliance. This component is very reliable, but should it fail, contact a qualifi ed service technician for replacement of the LED.

The following suggestions will minimize the cost of operating your refrigeration appliance.

1. Do not install your appliance next to a hot appliance (cooker, dishwasher, etc.), heating air duct, or other heat sources.
2. Install product out of direct sunlight.
3. Ensure the front grille vents at front of appliance beneath door are not obstructed and kept clean to allow ventilation for the refrigeration system to expel heat.
4. Plug your appliance into a dedicated power circuit. (Not shared with other appliances).
5. When initially loading your new product, or whenever large quantities of warm contents are placed within refrigerated storage compartment, minimize door openings for the next 12 hours to allow contents to pull down to compartment set temperature.
6. Maintaining a relatively full storage compartment will require less appliance run time than an empty compartment.
7. Ensure door closing is not obstructed by contents stored in your appliance.
8. Allow hot items to reach room temperature before placing in product.
9. Minimize door openings and duration of door openings.
10. Use the warmest temperature control set temperature that meets your personal preference and provides the proper storage for your stored contents.
11. When on vacation or away from home for extended periods, set the appliance to warmest acceptable temperature for the stored contents.
12. Set the control to the “off” position if cleaning the appliance requires the door to be open for an extended period of time.
13. For wine storage products:
    When serving temperatures are not required, return the compartment(s) set temperature to the ideal red and white wine long term storage temperature of 13°C / 55°F.

SERVICE INFORMATION

If service is required, call your authorized service agency. Have the following information readily available:

• Model number
• Serial number
• Date purchased
• Name of dealer from whom purchased

Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range, LLC at 888-845-4641 or write to: VIKING RANGE, LLC PREFERRED SERVICE 111 Front Street Greenwood, Mississippi 38930 USA Record the information indicated below. You will need it if service is ever required. The serial number and model numbers for your refrigerator are located on the upper wall, behind the lighting:

• Model No. ___
• Serial No. _____
• Date of Purchase __
• Date Installed _____
• Dealer’s Name ____
• Address _____

If service requires installation of parts, use only authorized parts to insure protection under the warranty. Keep this manual for future reference.

TROUBLESHOOTING

Before You Call for Service
If the appliance appears to be malfunctioning, read through this manual fi rst. If the problem persists, check the troubleshooting guide below. Locate the problem in the guide and refer to the cause and its remedy before callingfor service. The problem may be something very simple that can be solved without a service call. However, it may be required to contact your dealer or a qualifi ed service technician

WARNING

• Never attempt to repair or perform maintenance on the appliance until the main electrical power has been disconnected. Turning the appliance control “OFF” does not remove electrical power from the units wiring.
• Replace all parts and panels before operating.

CAUTION
In the unlikely event you lose cooling in your unit, do not unplug the product from the electric supply, but do call a qualifi ed service technician immediately. It is possible that the loss of cooling capacity is a result of excessive frost build-up on the evaporator cooling coil. In this case, removing power to the unit will result in the melting of this excessive quantity of ice, which could generate melt water that exceeds the capacity of the defrost drain system and could result in water damage to your home. The end-user will be ultimately responsible for any water damage caused by prematurely turning the unit off without appropriatelymanaging the excess water run-off.

Appliance not cold enough

(See “Adjusting the temperature” on page 9)

| •       Control set too warm

•       Content temperature not stabi- lized.

| •       Adjust temperature colder. Al- low 24 hours for temperature to stabilize.
•       Excessive usage or prolonged

door openings.

| •       Allow temperature to stabilize for

at least 24 hours.

•       Airflow to front grille blocked.| •       Airflow must not be obstructed to front grille. See “clearances” on page 4.
•       Door gasket not sealing properly.| •       Check door alignment and/or

replace door gasket.

Appliance too cold

(See “Adjusting the Temperature” on page 9)

| •       Control set too cold| •      Adjust temperature warmer. Allow 24 hours for temperature to stabilize.
•       Door gasket not sealing properly.| •       Check door alignment and/or replace door gasket.
No interior light.| •       Failed LED light assembly or light switch.| • Contact a qualified service techni- cian.
Light will not go out when door is closed| •       Display light is turned on. (Glass door models only.| •       Turn off display light, shut door.
•       Door not activating light switch.| •       Appliance not level, level appli- ance, (See page 4, “leveling legs”)
•       Failed light switch| •       Contact a qualified service techni-

cian.

Noise or Vibration| •       Appliance not level| •       Level appliance, see “Leveling Legs” on page 4.
•       Fan hitting tube obstruction.| •       Contact a qualified service techni- cian.
Appliance will not run.| •       Appliance turned off| •       Turn appliance on. See “Starting your appliance” on page 8.
•       Power cord not plugged in.| •       Plug in power cord.
•       No power at outlet.| •       Check house circuit.

HOUSEHOLD PRODUCT WARRANTY

UNDERCOUNTER REFRIGERATOR / BEVERAGE CENTER WARRANTY

TWO YEAR FULL WARRANTY
Undercounter refrigerators / Beverage Centers and all of their component parts, except as detailed below†, are warranted to be free from defective materials or workmanship in normal residential use for a period of two (2) years from the date of original retail purchase. Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period. FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic defects in materials or workmanship (such as scratches on stainless steel, paint/porcelain blemishes, etc.) for a period of ninety (90) days from the date of original retail purchase or closing date for new construction, whichever period is longer.

Any defects must be reported to the selling dealer within ninety (90) days from date of original retail purchase. Viking Range, LLC uses high quality processes and materials available to produce all color finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and porcelain parts as well as differences in kitchen lighting, product locations, and other factors. Therefore, this warranty does not apply to color variation attributable to such factors. † FULL NINETY (90) DAY WARRANTY IN “RESIDENTIAL PLUS” APPLICATIONS: Viking products are designed and certified for residential use only. They are not intended for use in commercial applications. Viking products should only be used in accordance to national and local codes.

Viking is not responsible for property damage or injury resulting from use in a commercial application. To support the manufacturing quality of its appliance’s Viking will provide a full 90 day warranty for products used in “Residential Plus “applications. This “Residential Plus” warranty applies to applications where use of the product extends beyond residential use but is in compliance with national and local code. In some jurisdictions these applications are zoned as residential. Examples of, but not limited to, such applications covered by this warranty are bed and breakfasts, fire stations, private clubs, churches, condominium/apartment common areas etc. Under this “Residential Plus” warranty, the product, its components and accessories are warranted to be free from defective material or workmanship for a period of ninety (90) days from the date of original retail purchase. Viking Range, LLC, warranter, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period. This warranty covers parts and labor. This warranty excludes use of the product in all commercial locations such as restaurants, food service locations and institutional food service locations.

SIX YEAR FULL WARRANTY ON SEALED REFRIGERATION PARTS AS LISTED
A ny sealed refrigeration system component, as listed below, is warranted to be free from defective materials or workmanship in normal household use during the third through the sixth year from the date of original retail purchase. Viking Range, LLC, warranter, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period.

TWELVE YEAR LIMITED WARRANTY ON SEALED REFRIGERATION PARTS AS LISTED
Any sealed refrigeration system component, as listed above, which fails due to defective materials or workmanship in normal household use during the seventh through the twelfth year from the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.

WARRANTY TERMS
This warranty extends to the original retail purchaser of the product warranted hereunder and to each transferee owner of the product during the term of the original purchaser’s warranty. the warranty is transferable by the original retail purchaser via home sale only. If a transferee owner is unable to provide proof of purchase from the original purchaser and the product has not been previously registered, the production date of the product, located in the serial number of the product, will serve as the effective warranty start date. The activation date of the warranty begins from the date of original retail purchase. In the case of new product purchase via building development sales, activation begins from the earlier date of either certificate of occupancy or 24 months from date of manufacture. Note date of manufacture is identified by serial tag on product.

This warranty does not cover units purchased as b-stock, liquidation, salvage, seconds, refurbished, as-is, used products.
This warranty shall apply to products purchased in the United States and Canada. Products must be purchased in the country where service is requested. Warranty service must be performed by a Viking Range LLC authorized service agency or representative. Warranty shall not apply to damage resulting from abuse, accident, natural disaster, loss of electrical power to the product for any reason, alteration, improper installation, improper operation, or repair service of the product by anyone other than a Viking Range LLC authorized service agency or representative. This warranty does not apply to commercial usage. Warrantor is not responsible for consequential or incidental damage whether arising out of breach of warranty, breach of contract or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations do not apply to you.

Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase upon request, and making the product reasonably accessible for service. If the product or one of its component parts contains a defect or malfunction during the warranty period, after a reasonable number of attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or replacement, at the warrantor’s discretion of the product or its component part or parts. Warrantor’s liability on any claim of any kind, with respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or service or part thereof which gives rise to the claim.

WARRANTY SERVICE
Under the terms of this warranty, service must be performed by a Viking Range LLC authorized service agent or representative. Service will be provided during normal business hours Labor performed at overtime or premium rates shall not be covered by the warranty. To obtain warranty service contact Viking Range LLC Customer Care at 1-888-845-4641. Please have model number, serial number, and date of original purchase available when calling.

IMPORTANT : Retain proof of original purchase to establish warranty period. The return of the owner registration card is not a condition of warranty coverage. You should, however, return the owner registration card so Viking Range LLC can contact you should any question of safety arise which could affect you. Any implied warranties of merchantability and fitness applicable to the above described burner assemblies, infrared rotisserie burners, grill grates, and stainless steel parts are limited in duration to the period of coverage of the applicable express written limited warranties set forth above. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.

Viking Range, LLC111 Front Street Greenwood, Mississippi 38930 USA 662-455-1200 For product information, call 1-888-(845-4641) or visit our web site at vikingrange.com

References

• Viking Range, LLC
• Viking Range, LLC

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