intpw IF506 USB-C Triple Display Docking Station User Manual
- June 8, 2024
- intpw
Table of Contents
intpw IF506 USB-C Triple Display Docking Station
Q1: Will the universal docking station work with any laptop? How do I make
sure my laptop works with this dock？
A: This MacBook dock works with laptops with a USB-C port that supports
DisplayPort Alt Mode and Power Delivery or Thunderbolt 3 laptops. To confirm
the USB-C port function of your laptop, consult your user manual or contact
your laptop’s manufacturer. If your USB-C port doesn’t support DisplayPort Alt
Mode, you won’t receive video output. If your USB-C port doesn’t support Power
Delivery, the dock will work correctly with video and data (including audio
and Ethernet), but would not be able to supply charging to your laptop.
Q2: The charging output of the dock is listed as 60W, which is lower than
my MacBook charger’s output. Will the dock still be able to power my MacBook?
This dock supports up to 60W of charging via the USB-C PD port on the back
of the dock (indicated with a computer icon). It will charge slower than a
87/96W MacBook charger, but it will still charge at a relatively high speed.
Q3 ：How many monitors does the dock support and what is the maximum
resolution supported?
A: This USB dock supports connection to three external monitors: 2 via HDMI
and 1 via DisplayPort.
- Single Monitor Resolution: 4K@60Hz (for DisplayPort 1.4) or 4K@30Hz (for DisplayPort 1.2);
- Dual Monitor Resolution: 2 x 4K@30Hz (for DisplayPort 1.4) or 2 x 1080p@60Hz (for DisplayPort 1.2);
- Triple Monitor Resolution: 1 x 4K@30Hz and 2 x 1080p@60Hz(for DisplayPort 1.4) or 1 x 1080p@60Hz and 2 x 800×600@60Hz (for DisplayPort 1.2).
- For macOS system, Triple Monitor Resolution: 3 x 4K@30Hz
NOTE: macOS only supports Single-Stream Transport (SST), and doesn’t support Multi-Stream Transport(MST)
Q4:What are MST and SST? And what are Alternate Modes and Power Delivery of the USB-C 3.1 Gen2 port?
- Multi-Stream Transport (MST): All connected monitors can display different content, macOS does not support MST technology.
- Single-Stream Transport (SST): All connected monitors will display the same content.
- Alternate Modes: allow certain non-USB data and protocols (such as host video) to be sent over a USB-C cable.
- Power Delivery: enables you to power the supported system without the need for a traditional proprietary OEM charger.
Q5: Do I need to install any drivers to use the dock?
A: No.
Q6: Is this dock compatible with computers that have a Thunderbolt 3
port?
A: Yes, however, it can only deliver a maximum bandwidth of 10Gbps, so it
cannot not reach the maximum bandwidth of Thunderbolt 3 (40Gbps).
Q7:How to set Mirror Mode or Extend Mode?
- For Win laptops: Click the Graphic Settings or Win+P to choose mirror or extend mode
- For MacBook laptops: Apple logo-System Preferences-Displays-Mirror Display(Yes or Not)
Q8:.When I connect to macbook, I can’t extend the display of my desktop,
why?
A: If you select non-mirror(extended mode) for OS systems laptop (Apple
Laptop), it can only supports 3 duplicate (mirror) external monitors, but your
laptop screen can be different image from 3 external monitors due to apple
system restrictions.
Q9:Why do I have no display when the dock station is connected?
- Make sure the type c power delivery port on you laptop is USB 3.1 Type-C (Gen2) or Thunderbolt 3 port (supports PD charging). That means the native type c port of laptop need to support video signal output.
- Check your HDMI cable.
- Ensure sufficient power supply from the docking station.
Q10:.Why is my laptop screen black when I extend 3 monitors on my windows
system laptop?
A: For Intel Graphics Card, it only supports 3 screens display, thus one of
four screens (including laptop screen) will not be displayed. For AMD Graphics
Card, all of four screens will be displayed.
Q11: When I plug in or plug out on this docking station, hdmi or DP
monitors go black for 2–4 seconds and then recover? Is this normal?
A: Please do not worry and be patient waiting for it. It is a process of EDID
(Extended Display Identification Data) communication, which may blackout
screen for a few seconds. The recovery time depends on laptop and monitor (1
minute at max).
Q11: Why does the dock feel warm?
A: When charging or transferring data at high speed, the dock’s temperature
may increase. But the solid aluminum material and structure make this docking
station dual monitor with better heat dissipation effect. So don’t worry, this
is within the normal limits of the dock’s operation.
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