Blue Ridge High-Speed Internet User Guide
- June 9, 2024
- Blue Ridge
Table of Contents
Blue Ridge High-Speed Internet
Before you get started
Your Blue Ridge cable modem kit should include:
Connect cable modem
Follow these instructions to connect your cable modem:
- Connect the coax cable – one end to an active cable wall outlet; the other end to the back of the cable modem.
- Use the plastic wrench to tighten both coax connections.
- Plug your cable modem into a power outlet using the provided power cord.
- Wait 5 minutes or until there is a solid green online light on the front of the modem.
Connect to computer
You’re almost done, just a few final steps.
- Use the provided Ethernet cable to connect your modem to a computer. For a wireless connection, follow the HomeFi Quick Start Guide instructions to setup your eero unit(s) or use the Ethernet cable to connect your personal router device.
- Test your internet connection.
- You’re all set! Now you can quickly manage your account and check data usage online using your My Blue Ridge account.
Using a splitter
If you need to connect both the cable modem and BRC TV set-top using the same coax cable outlet, follow these steps:
- Connect coax cable – one end to the wall cable outlet; the other end to the splitter’s IN port.
- Connect additional coax cables to the splitter OUT ports.
- Connect one coax cable to the cable modem; the other to the BRC set-top.
- Use the plastic wrench to tighten all coax connections.
- Test your connections on both the cable modem and BRC TV set-top.
Troubleshooting Tips
If the modem online light fails to display as solid green:
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The cable outlet may not be active. Try another cable outlet (if available).
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Check coax and Ethernet connections to make sure everything is secure and connected properly
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Need assistance?
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Chat with us Online
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Call 800.222.5377
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Printed bytnprinting.com
References
Read User Manual Online (PDF format)
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