SONY SRS-NS7 Wireless Neckband Speaker Instruction Manual

Wireless Neckband Speaker
Operating Instructions
SYSTEM MODEL NO. SRS-NS7

SRS-NS7 Wireless Neckband Speaker

For BRAVIA XR, follow the on-screen instructions to use 3D surround functions. For other TVs, set your TV digital sound setting to PCM. Refer to your TV’s instruction manual.https://www.sony.net/hpc/https://rd1.sony.net/help/speaker/sl/21s/

Wireless Neckband Speaker
Reference Guide
5-030-428-12(1)
SRS-NS7

©2021 Sony Corporation
Printed in China
https://www.sony.net/

Wireless Neckband Speaker

Before operating the unit, please read this guide thoroughly and retain it for future reference.
Owner’s Record
The serial number is located on the bottom of the product.
Record these ri al numbers in the space provided below. Refer to them whenever you ca ll your Sony dealer regarding this product.
Model No. SRS-NS7R/WLA-NS7
Serial No.

CAUTION
To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.
To reduce the risk of fire or electric shock, do not expose this unit to dripping or splashing, and do not place objects filled with liquids, such as vases, on the unit.
Do not expose the batteries (battery pack or batteries installed) to excessive heat such as sunshine, fire, or the like for a long time. Do not subject the batteries to extremely low-temperature conditions that may result in overheating and thermal runaway. Do not dismantle, open or shred secondary ce ll s or batteries. In the event of a cell leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice. Secondary cells and batteries need to be charged before use. Always use the correct charger and refer to the manufacturer’s instructions or equipment manual for proper charging instructions. After extended periods of storage, it may be necessary to charge and discharge the cells or batteries several times to obtain maximum performance. Dispose of properly.

RECYCLING RECHARGEABLE BATTERIES
Rechargeable batteries are recyclable.
You can help preserve our environment by returning your used rechargeable batteries to the collection and recycling location nearest you.
For more information regarding recycling of rechargeable batteries, visit
https://www.sony.com/electronics/eco/environmental-management
Caution: Do not handle damaged or leaking rechargeable batteries.

Do not place this product close to medical devices
This product (including accessories) has a magnet(s) that may interfere with pacemakers, programmable shunt valves for hydrocephalus treatment, or other medical devices.  Do not place this product close to persons who use such medical devices. Consult your doctor before using this product if you use any such medical device.

This device complies with part 15 of FCC Rules and Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

(SRS-NS7R)
The available scientific evidence does not show that any health problems are associated with using low-power wireless devices. There is no proof, however, that these low-power wireless devices are absolutely safe. Low power Wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low-level RF that does not produce heating effects causes no known adverse health effects. Many studies of low-level RF exposures have not found any biological effects. Some studies have suggested that some biological effects might occur, but such findings have not been confirmed by added National research. SRS-NS7R has been tested and found to comply with FCC/ISED radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the ISED radio frequency (RF) Exposure rules.
This device has been subjected to specific absorption rate (SAR) testing at a separation distance of 5 mm. These testing conditions take due account a safe distance from the human body, with the exception of the extremities. In addition, handheld use also does not exceed the prescribed limits for human exposure to radio frequency energy.

(WLA-NS7)
This equipment complies with FCC/ISED radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the ISED radio frequency (RF) Exposure rules. This equipment should be stalled and operated keeping the radiator at least 20cm (7/a in) or more away from the person’s body.

Caution on charging
In serting the USB plug while it is wet may cause a short circuit due to foreign matter or liquid (tap water, salt water, soft drinks, etc.) getting on the main unit or the USB cable. This may cause malfunctions or abnormal overheating.
Never insert the USB plug while the main unit or the USB cable is wet.

For customers in the USA
You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/lV technician for help.

This equipment must not be co-located or operated in conjunction with any other antenna or transmitter.
If you have any questions about this product:
Visit: https://www.sony.com/electronics/Support
Contact: Sony Customer Information Service Center at 1-800-222-7669
Write: Sony Customer Information Service Center 12451 Gateway Blvd., Fort Myers, FL 33913

Suppli er’s Declaration of Conformity

Precautions

On safety

• Important information such as the model name is located on the bottom of the unit.
• If you experience discomfort while using the unit, stop using it immediately.
• Be sure to stay awake while wearing the unit.
• If you experience a skin problem, such as itchiness, a rash, or redness, while wearing the unit, stop the use of the unit. If wearing the unit seems to disagree with your skin, stop use of the unit early on and consult with your doctor or dealer.
• Wear the unit in a proper manner where you do not feel the vibrations of the unit on the sides of your neck to avoid a health issue or poor health.
• Do not keep listening at a loud volume for an extended period of time. Hours of li sten ing at an ear-splitting volume level may damage your hearing. To protect your hearing, keep the volume at an appropriate level.
• Keep the volume low at first. Sudden loud sounds may damage your hearing. It is advised that you gradually turn up the volume.
• Do not use the unit while walking, driving, or cyc in g. Doing so may cause traffic accidents.
• Do not use at a dangerous place unless the surrounding sound can be heard. On static electricity
• Static electri city accumulated in the body may cause mild tingling around your neck. To reduce the effect, wear clothes made from natural materials, which suppress the generation of static electricity.

On placement

• To eliminate the risk of malfunctions, avoid the full owing g locations when placing or leaving this unit. – A place subject to high temperatures, such as under direct sun light or lighting equipment, near a heat source, or in a sauna – In side a vehicle e with the windows closed (especially in the summertime) -A place subject to excessive dust -A place subject to strong vibration – A place where cosmetics, such as a sunscreen, as well as chemical products, such as a bug spray, are stored
• Place this unit on a flat, level surface. When placed on a sloped surface, the unit may fall over or fall off the surface due to its own vibration, resulting in injuries, malfunctions, or performance degradation.
• Depending on the conditions where this unit is placed, it may fall off the surface. Do not leave any valuables near the unit.
• This unit is not anti-magnetic. Keep objects susceptible to magnetism (recorded tapes, watches, cash cards, and credit cards with magnetic coding, etc.) away from the unit. When you carry around the unit, keep this in mind as well.

On charging the unit

• When charging, the unit cannot be turned on and the Bluetooth® function cannot be used.
• When the ambient temperature is extremely high or low, charging stops for safety reasons.
• Even if you do not intend to use the unit for a long time, charge the battery to its full capacity once every 6 months to maintain its performance.
• Make sure to close the USB Type-c~ port cap securely after charging. Perspiration or water may cause damage.

Others

• Do not use or leave the unit in an extremely cold or hot environment (temperature outside the range of 5 °c – 35 °c (41 °F – 95 °F)). If the unit is used or left in outside the above range, the unit may automatically stop to protect internal circuitry.

About the Voice Guidance
IMPORTANT: THE SOUND GUIDANCE IS AVAILABLE IN THIS PRODUCT ONLY IN ENGLISH

Depending on the status of the unit, the voice guidance outputs from the unit as foll Owings.

• When the unit is turned on: “Power OW
• When the unit is turned off: ff Power OFF
• When entering pairing mode: “B BLUETOOTH pairing ff
• When establishing a BLUETOOTH connection: “B BLUETOOTH connected ff
• When disconnecting a BLUETOOTH connection: HB BLUETOOTH disconnected
• When the microphone is active (the microphone mute function is turned off): “Mic ONH
• When the microphone is not active (the microphone mute function is turned on): “Mic OFF
• When pressing the<.’) (power) button to check the battery power during the unit is turned on: “Battery fully charged/Battery about 90%/Battery about 80%/Battery about  70%/Battery about 60%/Battery about 50%/Battery about 40%/Battery about 30%/Battery about 20%/Battery about 10%H
• When the remaining battery power reaches 20% while the unit is powered: HLow Battery, Please Recharge Speaker
• When the remaining battery power falls to the level where the unit is unable to start, the voice guidance HP leases Recharge Speaker. Power Off.ff is output and the unit turns off.

On Copyrights

• Andro id, Google Play, and other related marks and logos are trademarks of Google LLC.
• The BLUETOOTH ® word mark and logos are registered trademarks owned by Bluetooth SIG, In c. and any use of such marks by Sony Corporation is under license.
• LDAC 1 M and LDAC logo are trademarks of Sony Corporation.
• WALKM AN and WALKMAN logo are registered trademarks of Sony Corporation.
• Apple, the Apple logo, iPhone, and iPod touch are trademarks of Apple In c., registered in the U.S. and other countries. App Store is a service mark of Apple In c., registered in the U.S. and other countries.
• Use of the Made for Apple badge means that an accessory has been designed to connect specific ca ll y to the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
• Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation.
• USB Type-c~ and USB-Cfl have registered trademarks of the USB Implementers Forum.
• Other trademarks and trade names are those of their respective owners.
• TM and fl marks are omitted in the documents.

Notes on water-resistant feature
(Read before using the unit)
The supplied accessories are not water resistant.

Water-resistant performance of the unit
The unit, with the cap closed securely, has a water-resistant specification of IPX4*1 as specified in
“Degree of protection against sp lashing water” of the IEC60529 “Ingress Protection Rating (IP Code)”.”
However, the unit is not completely waterproof. Do not drop the unit into hot water in a bathtub or purposely use it in water.
Liquids that the water-resistant performance specifications apply to

detergent or bath agents, shampoo, pool water, hot spring water, salt water, etc.)

*1IPX4 (Degree of protection against sp lashing water): Protected against water splashing from any direction.

• 2 The supplied accessories and the connectors of this unit (USB) are not water resistant. To reduce the risk of fire or electric shocks, do not expose the unit to water or droplets while using either or both of the connectors (USB). Do not place a vase or any other liquid-fi ll ed container on the unit.
  The water-resistant performance of the unit is based on our measurements under the conditions herein described. Note that malfunctions as a result of water immersion caused by misuse by the customer are not covered by the warranty.

To avoid the deterioration of the water-resistant performance Check the full owing and use the unit correctly.

• This unit does not have a design that is resistant to water pressure. Do not put the unit in the water or directly under the water gushing out of the faucet to avoid a malfunction.
• Do not pour high-temperature water or blow hot air from a hair dryer or any other appliance on the unit directly. A also never uses the unit in a place subject to high temperatures, such as in a sauna or near a heat source.
• Handle the cap with care. The cap plays a very important role in the maintenance of the water-resistant performance. When using the unit, make sure that the cap is closed completely. When closing the cap, be careful not to allow foreign objects inside.
  If the cap is not closed completely, the water-resistant performance may deteriorate and may cause a malfunction of the unit as a result of water or dust entering the unit.

How to care for the unit
You can use the unit more comfortably and for a longer period of time by following the maintenance procedure below.
Keep the unit from being exposed to chemical ingredients of a product, such as a bug spray or tanning oil. When the unit is so il ed on the surface, remove the so il by gently dabbing at it with a dry, soft cloth or a well-wrung cloth dipped in tap or lukewarm water before the surface is sta in ed with the so il. Depending on the type of so il s,  however, this may fa il to remove the so il.
Be sure to wipe off the moisture after using the unit. If the unit is left wet, it may be so il ed by water stains, molds, or the like.
The sound quality may change when water enters the speaker section of the unit. This, however, does not indicate a malfunction  Wipe off the moisture on its su rfa ce, and put the unit on a dry soft cloth to drain the co ll ected water inside the unit. Then, dry the unit in an airy place until no moisture remains.

Note

• If the surface of the unit gets dirty, do not use detergent, thinner, benzine, also ho l, etc. to clean the unit because it will affect the water repellent function of the fabric part of the unit.
• Especially in cold regions, be sure to wipe off the moisture after using the unit. Leavin g moisture on its surface may cause the unit to freeze and malfunction.
• If sand grains, etc. enter the fabric or other part of the unit, remove them carefully. Never use a vacuum cleaner, etc. on the unit. It may cause damage to the speaker section or other parts of the unit.

Notes on the License
This product contains software that Sony uses under a li cents ing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under the requirement by the owner of the copyright for the software.
Please access the following URL and read the contents of the license. https://rd1.sony.net/heIp/speaker/sl/21s/

https://rd1.sony.net/help/speaker/sl/21s/

Notice on GNU GPL/LGPL applied software
The software included in this product contains copyrighted software that is licensed under the GP Lv2 and other li ce uses which may require access to source code. You may find a copy of the relevant source code as required under the GP Lv2 (and other licenses) at http://www.sony.net/Products/Linux/.

You may obtain the source code as required by the GPLv2 on a physical medium from us for a period of three years after our last shipment of this product by applying through the form at http://www.sony.net/Products/Linux/.
This offer is valid to anyone in receipt of this information.
Please note that Sony cannot answer or respond to any inquiries regarding the content of the source code.

Disclaimer regarding services offered by third parties
Services offered by third parties may be changed, suspended, or terminated without prior notice.
Sony does not bear any responsibility in these sorts of situations.

Specifications

► Wireless Neckband Speaker {SRS-NS7R)
Speaker section 

BLUETOOTH
Communication system

BLUETOOTH Specification version 5.0
Maximum communication range
Lin e of sight
1
approx. 30 m (98 ft)
Frequency band
2.4 GHz band (2.4000 GHz – 2.4835 GHz)
Modulation method
FHSS (Freq Hopping Spread Spectrum)
Compatible BLUETOOTH profiles2
A2DP (Advanced Audio Distribution Profile)
AVRCP (Audio Video Remote Control Profile)
HSP (Headset Profile)
HFP (Hands-free Profile)
Supported codecs*3
SBC (Subband Codec)
AAC (Advanced Audio Coding)
LDAC’4
Transmission range (A2DP)
20 Hz – 20 000 Hz (Sampling frequency 44.1 kHz)

Note
Depending on the network environment, there may be an interruption at the high bitrate transmission.
Microphone
Type Electret condenser
Directional characteristic Omni directional
Effective frequency range 100 Hz – 7 000 Hz

Amplifier section
POWER OUTPUT AND TOTAL HARMON IC DISTORTION:
With 4 Q loads, both channels are driven, from 100 Hz -10 000 Hz; rated 0.9 W per channel minimum RMS power at stereo mode, w ith no more than 1% total harmonic distortion from 250 mW to rated output.

General

Power| Built-in lithium-ion rechargeable battery
DC 5 V 1.S A: When charged using a USB
---|---
Lithium-ion battery life (with playback via a BLUETOOTH connection)| Approx. 12 hoursS 6
Approx. 5 hoursS
7
Time required for charging the built-in rechargeable battery| Approx. 4 hours
(10 minutes of charging provide approximately 60 minutes of music playback.)S*6
Dimensions (including projecting parts and controls)| Approx. 244 mm x 53 mm x 186 mm (9 S/a in x 21 /a in x 7 3 /a in) (w/h/d)
Mass| Approx. 318 g (12 oz) including ing battery

► Wireless Transmitter (WLA-NS7)
BLUETOOTH 

General

Dimensions (including projecting parts and controls)
Mass| Approx. 58 mm (23 /s in) d ia. x 23 mm (29/32 in) (H)
Approx. 29 g (2 oz)

Supplied accessories

Wireless Transmitter (WLA-NS7) (1)
USB Type-C cable (USB-A to USB-C / Max. 1.5 A)’9 (2)
Optica l digital cable (optica l rectangular plug+-+ optica l rectangular plug) (1)

1. The actual range will vary depending on factors such as obstacles between devices, magnetic fields around a microwave oven, static electricity, reception sensitivity, antenna performance, operating system, software application, etc.
2. BLUETOOTH standard profiles indicate the purpose of BLUETOOTH communications between devices.
3.  Codec: Aud io signal compression and conversion format
4.  LDAC is an audio coding technology developed by Sony that enables the transmission of High-Resolution (Hi-Res) Audio content, even over a BLUETOOTH connection.
5. Actual performance time may vary from the listed time due to the volume, songs played, the surrounding temperature, and usage conditions.
6.  Measured value acquired by playing our specified music source with the volume level of the unit set to 16.
7. Measured value acquired by playing our specified music source with the volume level of the unit set to the maximum.
8.  Time is required for the empty battery to be fully charged (100%) while the unit is powered off.
9.  A charging cable is exclusively designed for the unit. Do not use the cable for any other purposes.

System requirements for charging the battery using a USB
Using a commercially-ava il able USB AC adaptor capable of feeding g in DC 5 V 1.5 A.
Do not use a USB AC adapter or USB port that exceeds the maximum output of15 W (5 V, 3.0 A).

Compatible iPhone/iPod models
if one 12 Pro Max, iPhone 12 Pro, of one 12, iPhone 12 mini, iPhone SE (2nd generation),
if one 11 Pro Max, if one 11 Pro, of one 11, if one XS Max, iPhone XS, iPhone XR, iPh one X,
iPh one 8 Plus, iPhone 8, iPh one 7 Plus, iPhone 7, iPh one SE, iPhone 6s Plus, iPhone 6s,
iPod touch (7th generation)
The unit is compatible with iOS 10.0 or later.
Design and specifications are subject to change without notice.

LIMITED WARRANTY

U.S. and Canada only – 1 year
Sony Electronics Inc. solely for purchases made in the United States and Sony of Canada Ltd. solely for purchases made in Canada (collectively “Sony”) warrants this product against defects in material or workmanship for the original owner and any subsequent end user owner(s) (“You” or “Your’) for the time period set forth above as set forth herein. Pursuant to this Limited Warranty, Sony will, at its option, (i) repair the product using new or refurbished parts or (il) replace the product with a new or recertified/refurbished product of the same (or similar) model. For purposes of this Limited Warranty, “recertified” or “refurbished” means a product or part that has been returned to its original specifications. In the event of a defect, these are Your exclusive remedies. Sony does not warrant that the operation of the product will be uninterrupted or error-free.
Term: For the time period set forth above from the original! date of purchase of the product when purchased directly from Sony or Sony authorized dealer (To determine if a  dealer is in the Sony authorized dealer network, please visit US: www.sony.com/retailers; Canada: https://dealerlocator.sony.ca/locator; or contact Sony directly), Sony will, at its option, repair or replace with a new, recertified or refurbished product or part, any product or part determined to be defective.
This Limited Warranty covers only the hardware components packaged with the product. It does not cover separate accessories, technical assistance for hardware or software usage and It does not cover any software products whether or not contained in the product, and other included content; any such software or other included content is provided  “AS IS” unless expressly provided for in any enclosed software Limited Warranty or End User License Agreement. Please refer to the End User License Agreement(s)  included with the product for Your rights and obligations with respect to the software or other included content. If You purchased an extended service plan,  please refer to the service plan for the coverage, duration, and terms of service. Extended service plans are not governed by this Limited Warranty.
To obtain warranty service, You must deliver the product, in either its original packaging or packaging affording an equal degree of protection to a Sony authorized service center together with a dated purchase receipt in order to obtain warranty service, Sony cannot guarantee that it will be able to repair any product under this warranty or make a  product exchange without risk to or loss of software or data. It is Your responsibility to remove or backup any removable media or parts, data, software or other materials You may have stored or preserved on Your product It is likely that any media or parts, data, software, or other materials (like pictures, music, videos, etc.) will be lost or reformatted during service and Sony wil! not be responsible for any such damage or loss. Contact the following for specific instructions on how to obtain warranty service for Your product:

For purchases made in the UNITED STATES:
Visit Sony’s Website: www.sony.com/support
Or call the Customer Experience Center: 1-800-222-SONY (7669)
To register Your product or for contact information to purchase accessories or parts go to Sony’s Website
For purchases made in CANADA: |
Visit Sony’s Website: www.sony.ca/support
Or call the Customer Experience Center: 1-877-899-SONY (7669)
To register Your product or for contact information to purchase accessories or Paris go to Sony’s Website On-site service for televisions of certain dimensions may be available to a customer living within a km radius of an authorized Sony service facility, provided the residence can be accessed by an on-road service vehicle.

Repair/Replacement Warranty: This Limited Warranty shall apply to any repel, replacement part or replacement, recertified or refurbished product for the remainder of the original Limited Warranty period or for ninety (90) days, whichever is longer. Any parts or products replaced under this Limited Warranty will become the property of Sony. Any replacement: recertified or refurbished product provided under this Limited Warranty may, at Sony’s option, vary in color and/or cosmetic design from the original product and may not include any original engraving or similar customization/personalization.
Sony is not responsible for, and this Limited Warranty does not cover, any damage arising from a failure to operate the product within its intended uses, or otherwise follow the owner’s manual and safety instructions relating to the product’s use and installation. Sony is not responsible for any labor or parts costs you incur relating to repairs or services from providers/servicers other than from a Sony authorized service center. This Limited Warranty only covers product issues caused by defects in material or workmanship during ordinary consumer use. This Limited Warranty does not cover products purchased from sources other than Sony or a Sony authorized dealer {including non-authorized online auctions), or issues due to: (i) outdoor exposure and other acts of nature; (ii) power surges; (iii) accidental damage; (iv) abuse; (v) limitations of technology; (vi) cosmetic damage; (vii) contact with liquid, heat, humidity or perspiration, sand, smoke, or foreign materials; (viii) damage, malfunction andVor failure to the product resulting from use of parts or supplies not sold or authorized by Sony; (ix) damage, malfunction, and/or failure to the product resulting from servicing not authorized or performed by Sony or a Sony authorized service center; (x) computer or internet viruses, bugs, worms, or Trojan Horses; ra malfunctions due to peripherals/accessories; (xii) modifications of or to any part of the product, including “rooting” or other moditications to control the behavior of the product or any factory- installed operating system; (xiii) consumable parts such as batteries; or (xiv) any product where the factory-applied serial number has been altered or removed from the product. Further, to the extent this product incorporates the use of a display, please note that a display contains hundreds of thousands of individual pixels, and displays typically contain a small number of pixels that do not function properly. This Limited Warranty does not cover up to .01% pixel outages (small dot picture elements that are dark or incorrectly illuminated).

This Limited Warranty does not cover Sony products sold “AS IS” or “WITH ALL FAULTS” or consumables (such as fuses or disposable batteries). Sony will not
replace missing components from any package purchased “Open Box” or “AS IS”. This Limited Warranty is valid only in the United States and Canada (as applicable).
LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY OF ANY KIND AGAINST SONY BE GREATER THAN THE ORIGINAL PURCHASE PRICE OF THE PRODUCT FROM SONY OR AN AUTHORIZED SONY DEALER.
DURATION OF IMPLIED WARRANTIES OR CONDITIONS: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF SERCH ABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to You. This Limited Warranty gives You specific legal rights and You may have other rights which vary from jurisdiction to jurisdiction.
For purchases made in the U.S.: Read the following Dispute Resolution/Arbitration provision carefully. It details Your rights and instructions should a dispute related to the product arise.
What Happens If We Have A Dispute: Should a dispute or claim arise related to the product, Your purchase and/or use of the product, the terms of this Limited Warranty, or any service provided under the terms of this Limited Warranty (including any repair or replacement) (“Dispute”), You and Sony agree that the Dispute shall be resolved exclusively through binding arbitration. YOU UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING TO ARBITRATION, YOU ARE GIVING UP THE  RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) IN ANY DISPUTES IN COURT. You also agree that ANY DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. Despite the above, You have the right to litigate any Dispute on an individual basis in a small claims court or another similar court of limited jurisdiction, to the extent, the amount at issue does not exceed $15,000, and as long as the such court has proper jurisdiction and all other requirements (including the amount in controversy) are satisfied.
Arbitration Instructions. To begin Arbitration, either You or Sony must make a written demand to the other for arbitration. The Arbitration will take place before a single arbitrator. The arbitration will be administered in keeping with the Expedited Procedures of the Commercial Arbitration Rules and the Supplementary Proceedings for  Consumer-Related disputes (“Rules”) of the American Arbitration Association (“AAA”), when applicable and in effect when the claim is filed. You may get a copy of AAA’s  Rules by contacting AAA at 800-778-7879 or visiting www.adr.org. The filing fees to begin and carry out arbitration will be shared between You and Sony, but in no event shall  Your fees ever exceed the amount allowable by the special rules for Consumers Disputes provided for by AAA, at which point Sony will cover all additional administrative fees and expenses. This does not prohibit the Arbitrator from giving the winning party their fees and expenses of the arbitration when appropriate pursuant to the Rules. Unless You and Sony agree differently, the arbitration will take place in the county and state where You live, and applicable federal or state law shall govern the substance of any  Dispute during the arbitration. However, the Federal Arbitration Act, 9 U.S.C. § 1, et seq., will govern the arbitration itself and not any state law on arbitration. The Arbitrator’s decision will be binding and final, except for a limited right of appeal under the Federal Arbitration Act.
Opt-Out Instructions. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION PROVISION, THEN: (1) You must notify Sony in writing within 30 days of the date that You purchased the product; (2) Your written notification must be mailed to Sony Electronics Inc., 16535 Via Esprillo, MZ 1105, San Diego CA 92127,  Attn: Legal Department; AND (3) Your written notification must include (2) Your NAME, & Your ADDRESS, (c) the DATE You purchased the product, and (<} a clear statement that “YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY ELECTRONICS ENTITY THROUGH ARBITRATION AND/OR BE BOUND BY  THE CLASS ACTION WAIVER.’ |
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and You will continue to enjoy the benefits of the Limited Warranty.
Printed in Malaysia

Documents / Resources

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