Honeywell 5005 Series Steel Security Box User Guide

June 3, 2024
Honeywell

User Guide
Steel Security Box

Models 5005, 5005B, 5005P,
5005W / 5005G, 5005GB,
5005GP, 5005GW

Package Includes

1 – Steel Security Box
1 – Operation Manual
2 – Override Access Keys

Please carefully check the above list to confirm all items have been received. If any items are missing, please contact Consumer Assistance. (see page 6 for contact information).
Read this manual carefully and never store inside the safe!

For Your Protection

  • Do not remove the Serial Number tag from the safe.
  • Never Store Override Access Keys inside safe.
  • Record all Safe Identification Numbers on Safe Identification Record (page 7).
  • Save this manual and NEVER keep it inside the safe.

WELCOME
Your Honeywell Steel Security Box will provide years of safe and secure protection for your valuables, important documents and other personal items. All Honeywell safes are  designed and built using the highest manufacturing standards to ensure maximum user satisfaction under a variety of conditions. With proper care, your Honeywell safe  will provide “Peace of Mind” for many years to come.
Thank you and enjoy!

PACKAGE CONTENTS

The following list outlines the items and quantities of each included with your new safe. Please carefully check the list to confirm all items have been received. If any item is  missing, please contact Consumer Assistance (See page 6 for contact information).
Operation Manual (1 ea.)
Override Access Keys (2 ea.)
Mounting Hardware (1 set)

Attention: DO NOT RETURN SAFE TO STORE
If you are missing parts or have difficulty operating your safe, please contact our Consumer Assistance Department by telephone. Store will not accept returned products  without prior authorization. You must first contact our consumer assistance department. (See page 6 for contact information)

PRODUCT REGISTRATION

Please go to the following webpage to register your product: www.hymaninc.com /product-registration/

OVERRIDE ACCESS KEY

Your safe is equipped with an override access key which allows immediate access in case you forget your user codes or the batteries need to be installed or replaced.

  1. Remove override key cover with small screwdriver (Figure 1).
  2. Insert the override access key into the lock until it stops (Figure 2).
  3. With the key inserted turn counter clockwise to the left (Figure 3).
  4. Turn knob clockwise to the right and pull safe door open (Figure 4).
  5. Remove override access key and store it in a safe place away from the safe. Replace the cover over the key lock and proceed to “Install Batteries”.

INSTALL BATTERIES

The batteries must be installed before using your safe. The battery compartment is located inside the safe on the lock cover panel.

  1. Remove battery compartment cover and insert 4 “AA” batteries. Make sure that the batteries are installed in the correct direction with regard to polarity (+ and -). (Figure 1 & Figure 2).
  2. Replace the battery cover (Figure 3).
  3. Proceed to the “Testing Digital Lock” section on next page.

Note: If both green and red LED’s are on, it is an indicator that the batteries are weak and must be changed immediately. The User Code will not be erased if power is restored by replacing the batteries within 30 minutes. After 30 minutes, the User Code will be erased and will need to be reprogrammed. Weak or dead batteries should be replaced immediately and all 4 batteries should be changed. To replace the batteries please follow STEPS 1 – 3. Remember to always remove batteries from safe if not using for an extended period of time. If your batteries are completely dead and you cannot open the safe by using the digital keypad, use the override access key to open safe and access the battery compartment. The use of Non-alkaline or rechargeable batteries is NOT RECOMMENDED.

TESTING DIGITAL LOCK

  1. Push the safe door to the closed position and turn the knob counter clockwise to the left (Figure 1).

  2. Enter the preset primary factory code “1 5 9” followed by “E” key into the keypad. If the correct code is entered, the green LED will light up (Figure 2).

  3. The knob can then be turned clockwise to the right to open (Figure 3).
    NOTE: You have approximately 5 seconds to open the safe. If you wait any longer, the safe will re-lock and you must re-enter the code to open the safe.

  4. To lock, close safe door and turn knob counter clockwise to the left (Figure 4).

PROGRAMMING NEW USER CODE

  1. Open door using the factory preset code of 159 followed by the “E” key (Figure 1).
  2. Remove the battery cover to access the red reset button located on the inside of the battery compartment. Press the red reset button and the yellow LED will light up (Figure 2).
  3. Enter a new 3-8 digit Primary user code followed by the “E” key. Press “C” to clear entry if wrong digit is entered (Figure 3).
  4. Safe will beep and yellow light will turn off (Figure 4).
  5. You can now close and lock the safe door and your new User Code is now active.

NOTE: The factory pre-set code will not work after a new pass code is programmed.

TESTING NEW USER CODE

  1. Push the safe door to the closed position and turn the knob counter clockwise to the left (Figure 1).

  2. Enter the new User Code followed by “E” key into the keypad. If the correct code is entered, the green LED will light up (Figure 2).

  3. The knob can then be turned clockwise to the right to open (Figure 3).
    NOTE: You have approximately 5 seconds to open the safe. If you wait any longer, the safe will re-lock and you must re-enter the code to open the safe.

  4. To lock, close safe door and turn knob counter clockwise to the left (Figure 4).

SECURE LOCKOUT PERIOD

If a wrong code is entered three times in a row, the digital keypad will begin a five-minute secure lockout period. During this secure lockout period the keypad will become  disabled. Once the lockout period has expired, the safe can be unlocked using the correct passcode. You may use the override key to open safe, but keypad will complete the full lockout period.

LOST OR FORGOTTEN USER CODES
If the user code is lost or forgotten, you may open the safe using the Override Access key and use the red reset button to reprogram the 3-8 digit user code. The instructions  for opening the safe with the override access key are located on page 2.

CARE AND MAINTENANCE

When properly maintained, your safe will continue to operate for many years. In order to ensure optimum performance of your safe, please follow these simple precautions:

CLEAN HANDS – Never attempt to operate the digital keypad if your hands have excessive dirt, debris or liquids on them.
CLEAN SAFE – To clean the surface of your safe, it is recommended that you use a mild cleaner (e.g.,window cleaner) to avoid scratching or discoloring the surface. Always  wipe dry and NEVER use abrasive cleansers on the safe or digital keypad.
For future reference, store this Operation and Installation Guide in a secure area away from the safe.
DO NOT DISCARD!

ANCHORING YOUR SAFE

You may bolt your safe to the wall or floor for added theft protection and resistance to tipping. Your safe has pre-drilled bolt-down holes in the back panel and in the floor.
To secure your safe to the wall and/or floor:

  1. Select a suitable and convenient location for your safe.

  2. Empty the safe and remove the carpet.

  3. Locate the predrilled holes on the inside of safe.

  4. Place your safe in the desired location.

  5. Line up the predrilled holes and mark the floor or wall through the holes (Figure 1).
    NOTE: It is not recommended to attempt to bolt to both floor and wall.

  6.  Move the safe aside to clear marked spots for drilling.

  7. Drill holes appropriate for hardware being used and the mounting surface (Figure 2).
    INCLUDED: (2 each – bolts, washers and masonry anchors).

  8. Place the safe back over the holes and install the fasteners as required (Figure 3).

  9. Once completed, replace the carpet.
    NOTE: Bolting/unbolting of the unit is at the consumer’s expense and discretion. LH Licensed Products is not responsible for any costs incurred if the unit is to be replaced.
    If you have any questions about mounting the safe, please check with your local home center/hardware retailer or independent contractor.

CONSUMER ASSISTANCE

EMAIL: LHLPCustomerService@LHLPinc.com
WEBSITE:www.honeywellsafes.com
ADDRESS: Consumer Assistance Dept.
LH Licensed Products, Inc., 860 East Sandhill Avenue Carson, CA 90746 USA
TELEPHONE: US/Canada 1-877-354-5457 (Toll Free)
Mexico 01-800-288-2872 After English voice recording stops you must then enter
800-860-1677 to complete your call. (Toll Free)
Australia 0011-800-5325-7000 (Toll Free)
Germany/New Zealand 00-800-5325-7000 (Toll Free)
Other Countries XX-310-323-5722 (Toll Charges Apply)
XX
- Dial U.S. Country Code first
CALL CENTER HOURS: US/Canada 7am – 5pm (Pacific) Mon – Fri (Subject to change)
CALL BACK HOURS: Other Countries 7am – 8pm (Pacific
) Mon – Fri (Subject to change)
Pacific**- Local time in Los Angeles, CA, USA

  • Insert correct Country Code
    ** Local Time based on Los Angeles California USA

INTERNATIONAL CALL BACK HOURS:
If you need to speak with a consumer assistant and cannot contact us during the Call Center hours above, please send an email or leave a telephone message, including your  Name, Telephone Number and the best time for us to contact you during the Call Back hours above and we will make every effort to contact you and help answer any of  your questions or concerns.

ORDERING ADDITIONAL OVERRIDE ACCESS KEYS

The following information is required to order keys:

  1. PROOF OF OWNERSHIP (1 of 2 Options Below)
    A) SALES RECEIPT & IDENTIFICATION – INTERNATIONAL ORDERS ONLY!
    • Copy of sales receipt showing Store, Date & Product Description.
    • Copy of your picture I.D. (Drivers license, passport, regular I.D.).
    B) PRODUCT OWNERSHIP VERIFICATION FORM
    If sales receipt is not available, contact us by email or telephone to request a “Product Ownership Verification Form”.

  2. ORDER INFORMATION**
     
    CONTACT| PRODUCT**
    ---|---
      • Name & Shipping Address| • Model #
     • E-mail address (If Available)| • Serial #
    • Telephone Number| • Lock Key #
    • Best Time to Contact You| • Quantity of Keys Ordered

  3. PLACING AN ORDER
    • To begin the order process, contact us by telephone, email, or mail

  4. METHOD OF PAYMENT
    • Visa, MasterCard, Check or Money Order

NOTE: For pricing please contact Consumer Assistance. Contact information is located on the back cover of this manual. Payment method and pricing subject to change.

SAFE IDENTIFICATION RECORD
Model Number: ————————-
Serial Number:————————-
Override Access Key Number:—

DIGITAL USER CODE RECORD
User Code:———–

NOTES

Limited Warranty

LH Licensed Products, Inc., (“LHLP, Inc.”) warrants that for a period of five (5) years from the date of purchase, this product will be free from structural or mechanical defects resulting from materials or workmanship. LHLP, Inc., at its sole option and as the purchaser’s sole remedy under this warranty, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement or repair will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value.

THIS IS YOUR EXCLUSIVE WARRANTY.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the  goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This warranty is only valid for the original retail purchaser from the date of initial retail purchase and is not transferable. You must keep the original sales receipt. Proof of  purchase is required to obtain warranty service.
LHLP, Inc. dealers, service centers, or retail stores selling this product do not have the right to alter, modify or in any way change the terms and conditions of this warranty.
This warranty does not apply to the finish on the product. This warranty does not cover normal wear and tear of parts or damage resulting from any of the following:  negligent use or misuse of the product, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than LHLP, Inc. or an authorized service  center, improper installation, or exposure to extremes of heat or humidity. Further, the warranty does not cover Acts of God, such as fire, flood, earthquakes, hurricanes and tornadoes.

LHLP, Inc. shall not be liable for any incidental or consequential damages caused by the breach of any express or implied warranty or otherwise relating to the sale of this  product. LHLP, Inc. is also not responsible for: costs associated with removing or installing the product; damage or loss of the contents of the product; nor for the  unauthorized removal of the contents; or damages incurred during shipment.
THE ABOVE WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY  OR FITNESS FOR A PARTICULAR PURPOSE, AND LHLP, INC. DISCLAIMS ANY AND ALL OTHER COVENANTS AND WARRANTIES.
Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the above  warranty period. Some states, provinces or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an  implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state, or province to province, or jurisdiction to jurisdiction.

Manufactured by:
LH Licensed Products, Inc.
860 East Sandhill Avenue
Carson, CA 90746
The Honeywell Trademark is used under license from Honeywell International Inc.
Honeywell International Inc. makes no representations or warranties with respect to this product.

www.honeywellsafes.com

References

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