ECOFLOW River 2 Pro Portable Power Station User Guide

: June 3, 2024
: ECOFLOW

Table of Contents

ECOFLOW River 2 Pro Portable Power Station
DISCLAIMER
ECOFLOW APP
GETTING STARTED
PRODUCT INTRODUCTIONS
HOW TO CHARGE
TROUBLESHOOTING
SAFETY INSTRUCTIONS
FAQ
SPECIFICATIONS
STORAGE & MAINTENANCE
WHAT’S IN THE BOX
DIY INSTRUCTIONS FOR NON-MC4 CONNECTOR SOLAR PANELS
WARRANTY INFORMATION
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

ECOFLOW River 2 Pro Portable Power Station

ECOFLOW River 2 Pro Portable Power Station
product

DISCLAIMER

Read all safety tips, warning messages, terms of use, and disclaimers carefully. Refer to the terms of use and disclaimer at https://ecoﬂow.com/pages/terms-of-use and stickers on the product before use. Users take full responsibility for all usage and operations. Familiarize yourself with the related regulations in your area. You are solely responsible for being aware of all relevant regulations and using EcoFlow products in a way that is compliant.

ECOFLOW APP

Control, monitor and customize your portable power station from afar with the EcoFlow App. Download at: https://www.ecoflow.com/us/support/download/index

Privacy Policy
By using EcoFlow Products, Applications and Services, you consent to the EcoFlow Term of Use and Privacy Policy, which you can access via the “About” section of the “User” page on the EcoFlow App or on the official EcoFlow website at https://www.ecoflow.com/policy/terms-of-use and https://www.ecoflow.com/policy/privacy-policy.
For more information, Please go to EcoFlow Official Website to get the Complete Version of the User Manual.
www.ecoﬂow.com/pages/download
In compliance with laws and regulations, the company has the ﬁnal right to interpret this document and all related documents of this product. If there is any update, revision or termination without notice, please visit EcoFlow official website for the latest product information.

GETTING STARTED

Product On
When switched off, press the main power switch briefly to turn on the power.
Product Off
Press and hold the main power switch to turn off the product. When there is a charging input source, the product will not be the turn off.
USB Output Port
The USB outlet (USB-A output/USB-C output) can be used after making sure that the main power is on.
12V Car Output Port
After ensuring that the main power is turned on, press the DC output switch briefly to use the 12V DC output port. Press the DC output switch briefly again to turn it off.
AC Output Sockets
After ensuring that the main power is turned on, press the AC output switch briefly to use the AC output port. Press the AC output switch briefly again to turn it off(Switching frequency: With AC power on, press and hold the AC power button for 10 seconds to switch the frequency, or use the APP to switch the frequency).
APP Control
When the main power is switched on, the Wi-Fi module and Bluetooth module are turned on by default. The user can connect the product to the app through Bluetooth. If you want to use the app from a long distance and you have a router, you may choose Wi-Fi for network distribution.

PRODUCT INTRODUCTIONS

ECOFLOW River 2 Pro Portable Power Station fig 3

AC output switch
Main power switch
Power Indicator
USB-A port
USB-C port
LCD
Car charger outlet(10A)
DC5521 output port(3Ax2)
DC output switch
AC output socket
X-Stream AC Charging Input Port
Solar/Car Charging Input Port

Note: The type of AC socket varies in different countries or regions, the picture above is for illustration only, please refer to the actual product. ECOFLOW River 2 Pro Portable Power Station fig
4

HOW TO CHARGE

ECOFLOW River 2 Pro Portable Power Station fig 5 AC Charging
Charge Time: 100% in 1.17hrs
940W Max

TROUBLESHOOTING

ECOFLOW River 2 Pro Portable Power Station fig 20

If any alert occurs during the use of this product and the alert icon does not disappear after the product is restarted, please stop using the product immediately (do not attempt to charge or discharge).
If the above information fails to resolve your problem, please contact customer service for further support.

SAFETY INSTRUCTIONS

Do not use the product near a heat source, such as a ﬁre source or a heating furnace.
Avoid contact with any liquid. Do not immerse the product in water or get it wet. Do not use the product in rain or humid environments.
Do not use the product in an environment with strong static electricity/magnetic ﬁelds.
Do not disassemble the product in any way or pierce the product with sharp objects.
Avoid using wires or other metal objects that may result in a short circuit.
Do not use unofficial components or accessories. If you need to replace any components or accessories, please visit official Eco Flow channels to check relevant information.
When using the product, please strictly follow the operating environment temperature speciﬁed in this user manual. If the temperature is too high, it may result in a ﬁre or explosion; if the temperature is too low, the product performance may be severely reduced, or the product may cease to work.
Do not stack any heavy objects on the product.
Do not lock the fan forcibly during use or place the product in an unventilated or dusty area.
Please avoid impact, falls, or severe vibrations when using the product. In case of a severe external impact, turn off the power supply immediately and stop using the product. Ensure the product is well fastened during transportation to avoid vibrations and impacts.
If you accidentally drop the product into water during use, please place it in a safe open area, and stay away from it until it is completely dry. The dried product should not be used again, and should be properly disposed of according to the disposal guide in the user manual. If the product catches ﬁre, we recommend that you use the ﬁre extinguishers in the following order: water or water mist, sand, ﬁre blanket, dry powder, and ﬁnally a carbon dioxide ﬁre extinguisher.
Use a dry cloth to clean off dirt on the product ports.
Do Not put into the Microwave.
Replacement of a battery with an incorrect type that can defeat a safeguard.
Disposal of a battery into ﬁre or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

FAQ

What battery does the product use?
It uses high-quality lithium-ion battery.
What devices can the product’s AC output port power?
With 800W rated power and 1600W peak power, most consumer electronics. Before you use it, we recommend that you conﬁrm the power of the appliances ﬁrst and ensure the power sum of all loaded appliances is lower than the rated power.
How long can the product charge my devices?
The charging time is shown on the product’s LCD Screen, which can be used to estimate the charging time of most appliances with stable power usage.
How can I know if the product is charging?
When it’s charging, the remaining charging time will be shown on the LCD Screen. Meanwhile, the charging indicator icon begins to rotate with the remaining battery percentage and the input power shown on the right of the circle.
Can I bring the product on a plane?
No.

SPECIFICATIONS

General Info

Capacity	768Wh (40Ah 19.2V )
Net Weight	Approximately 17.2lbs
Dimensions	10.6 x 10.2 x 8.9inches
Model	EFR620

Output/Input Ports

AC Input	220-240V~ 50Hz/60Hz, 10A Max
DC Input	11-50V 13A, 220W Max
USB-C Input/Output	5/9/12/15/20V 5A, 100W Max
USB-A Output	5V 2.4A 12W Max per port (total 24W)
DC Output	12.6V 10A/3A/3A, 126W Max
AC Output	Pure Sine Wave, 800W total (surge 1600W), 230V ~ 50Hz/60Hz

Battery Info

Cell Chemistry	LFP
Cycle Life	80%+ capacity after 3000 cycles

Environmental Operating Temperature

Discharge Temperature	-10°C to 45°C (14°F to 113°F)
Charge Temperature	0°C to 45°C (32°F to 113°F)
Optimal Operating Temperature	20°C to 30°C (68°F to 86°F)
Storage Temperature	-10°C to 45°C (20°C to 30°C is

best)/14°F to 113°F (68°F to 86°F is best)

STORAGE & MAINTENANCE

Please use or store the product in an environment temperature between 20°C to 30°C, away from water, heat, and other metal objects.
For long-term storage, please recharge it to 60% every three months; If the product is left idle for a long time with severely low battery, irreversible damages may be caused to the battery cell and the product service life will be shortened. The product will not be covered by the warranty if it is not charged or discharged for more than 6 months.
For safety, please do not store the product in an environment temperature higher than 45°C or lower than -10°C for a long time.
If the product has been idle for too long and the battery is severely low, it will enter a deep sleep protection mode. In such case, please charge the product before using it again.

WHAT’S IN THE BOX

RIVER 2 Pro
AC Charging Cable
Car Charging Cable
DC5521 Connection Cable
Quick Start Guide

DIY INSTRUCTIONS FOR NON-MC4 CONNECTOR SOLAR PANELS

Users who use their universal solar panels with non-MC4 connector to power the equipment, please note: the solar panel should be in the voltage and current range (please ﬁnd more information about the requirement in the User Guide). Connecting the wrong MC4 interface may damage the device. EcoFlow does not guarantee equipment failure caused by improper personal operation(For example, the open circuit voltage exceeds 60V).
We recommend that you use the EcoFlow solar panels.
Please confirm the positive and negative direction of your solar panel(as shown in the figure below).
Please connect the positive pole of your solar panel to the MC4 Male head and the negative pole to the MC4 Female head(as shown in the figure below).

MC4 Port
Please connect the positive pole to the MC4 Male head and the negative pole to the MC4 Female head.
Connect your solar panel to the MC4 to XT60 solar panel charging cable
Before connecting the solar panel, please make sure the positive pole of the solar panel connects to the MC4 Male head and negative pole to the MC4 Female head (as demonstrate in the ﬁgure below).