BISSELL 2225F CrossWave Pet Vacuum Cleaner Wash and Mop User Guide

2225F CrossWave Pet Vacuum Cleaner Wash and Mop
User Guide

2225F CrossWave Pet Vacuum Cleaner Wash and Mop

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless  they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

• Children should be supervised to ensure that they do not play with the appliance.

• Unplug from electrical socket when not in use, before cleaning, maintaining, or servicing the appliance, and if your appliance has an accessory tool with a moving brush,  before connecting or disconnecting the tool.

• Do not immerse in water or liquid.

• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified person in order to avoid a hazard.

• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts of the appliance and its accessories.

• Do not run appliance over cord.

• Do not use with damaged cord or plug.

• Do not pull or carry by cord, use cord as a handle, close door on cord, or pull cord around sharp edges or corners.

• Keep cord away from heated surfaces.

• Do not leave appliance when plugged in.

• If the appliance has a handheld accessory like pet brush, motor driven head, etc., the user shall avoid entrapment.

• Use only the type and amount of liquids specified under the operations section of this user guide.

• Liquid must not be directed towards equipment containing electrical components.

• Always connect to a properly earthed electrical socket. Do not modify earthed plug.

• To unplug, grasp the plug, not the cord.

• Do not handle plug or appliance with wet hands.

• Turn OFF all controls before unplugging.

• CAUTION: The handle contains electrical connections. The handle is not a serviceable part.

• Use indoors only.

• Plastic film can be dangerous. To avoid dangerof suffocation, keep away from children.

• Use only as described in this user guide.

• Use only manufacturer’s recommended attachments.

• If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water; do not attempt to operate it and have it repaired at an authorised service center.

• Do not put any object into openings.

• Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.

• Use extra care when cleaning on stairs.

• Do not use to pick up flammable or combustible liquids, such as petroleum, or use in areas where they may be present.

• Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).

• Do not use appliance in an enclosed space filled with vapours given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other
  explosive or toxic vapours.

• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches or  hot ashes.

• Do not use without filters in place.

• Floor slippery when wet.

SAVE THESE INSTRUCTIONS
THIS MODEL IS FOR HOUSEHOLD USE ONLY. COMMERCIAL USE OF THIS UNIT VOIDS THE MANUFACTURER’S WARRANTY.
FOR OPERATION ON A 220-240 VOLT A.C. 50-60 HZ POWER SUPPLY ONLY.
IMPORTANT INFORMATION

• Keep appliance on a level surface.
• If your appliance has a motorised brush roll, do not leave machine running in the same spot without the handle fully upright.
• To reduce the risk of a leaking condition, do not store appliance where freezing may occur. Damage to internal components may result.
• Plastic tanks are not dishwasher safe. Do not put tanks in dishwasher.

Thanks for buying a BISSELL® CrossWave® Pet
We love to clean and we’re excited to share one of our innovative products with you. We want your CrossWave Pet to work like new for the years to come, so this guide has  tips on how to use, maintain and, if there’s a problem, troubleshoot.
Your CrossWave Pet needs a little assembly before getting to work, so flip to the “Assembly” section and let’s get started!

What’s In The Box?

Product View

Your BISSELL® CrossWave® Pet comes in three easy-to-assemble components and does not require any tools to assemble. It also comes with a three-piece rinse and  storage tray.

• Handle
• Body
• Clean Water Tank
• Rinse and Storage Tray
• Brush Roll Drying Tray with Rinse Cup

Assembly

WARNING
Do not plug in your machine until you are familiar with all instructions and operating procedures.![BISSELL 2225F CrossWave Pet Vacuum Cleaner Wash and Mop

• Figure 3](https://manuals.plus/wp-content/uploads/2022/12/BISSELL-2225F- CrossWave-Pet-Vacuum-Cleaner-Wash-and-Mop-Figure-3.jpg)

NOTE: To easily unwrap the cable for use, just turn the quick release cable wrap downward to remove the cable from the cable wrap.

Cleaning Formulas

WARNIN G
To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning formula intended for use with the hard floor device.

Keep plenty of BISSELL® formulas on hand so you can clean your hard floors and area rugs whenever it fits your schedule.
Always use CrossWave® formulas in your machine. Other solutions may harm the machine and void the warranty. Do not use Hard Floor Sanitise Formula on area rugs or  carpet.

CROSSWAVE” FORMULAS

Multi-Surface
Formula| Wood Floor
Formula| Area Rug
Formula| Multi-Surface Pet with
Ambipur Formula| Sanitise
Formula
Great for cleaning ALL
sealed floors and area rugs| Restore your wood  floors’ natural shine| Removes stuck-on and
embedded dirt from area rugs| Removes pet odors
to clean and refresh| Kill 99.9% of germs &  bac- teria on your HARD floors (ONLY!)*

Certain trademarks are used under license from The Procter & Gamble Company or its affiliates.
*When used as directed.

Filling the Clean Water Tank

A few notes about filling the clean water tank:

• Fill with warm (140°F/60°C MAX) tap water and add the appropriate
  BISSELL® formula. DO NOT USE BOILING WATER. DO NOT HEAT WATER OR TANK IN MICROWAVE.
  NOTE: Never put descaling, alcoholic, eucalyptus oil, or detergent products into the cleaner, as this may damage it or make it unsafe for use.

Cleaning Hard Floors

TIP: When cleaning excessively dirty or muddy hard floors or if your brush roll looks dirty, use the rinse and storage tray to rinse your brush roll before cleaning your area rugs.
TIP: For overly challenging and stuck-on messes on your hard floors, activate the RUG mode and hold your CrossWave® over the mess. Using short passes while holding  the trigger allows the multi-surface brush to go to work.

Cleaning Area Rugs

NOTE: Before cleaning area rugs, test an inconspicuous area of the rug for colourfastness. Also, please check manufacturer’s tag before cleaning area rugs for any specialised  cleaning instructions. Not for use on silk or delicate area rugs.

NOTE: The RUG button dispenses twice the solution of the HARD FLOOR button to help with area rug cleaning.

ATTENTION
Do not overwet carpet. Be careful not to run over loose objects or edges of area rugs.
Stalling the brush may result in premature belt failure.

Using the Rinse and Storage Tray

WARNING
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

WARNING
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

NOTE: Any solution remaining in the clean water tank should be emptied prior to machine storage.
NOTE: Do not place foot directly under running water.

Machine Storage
Put the machine away in a closet or basement until the next use.
Store in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and may void the warranty.

Emptying the Dirty Water Tank

WARNING
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

Did You Know?
The float stack is what prevents your dirty water tank from overflowing. When your tank is full, the float stack will shut off your suction motor, creating a high pitched sound  indicating it is time to empty your dirty water tank.

WARNING
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

NOTE: Make sure to clean your dirty water tank and let all components dry out after each use to keep your product at its best.

NOTE: Tanks are NOT dishwasher or microwave safe.

Cleaning the Brush Roll and Chamber

WARNING
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

TIP: Running your machine with a wet brush roll will help it dry faster. The trigger should not be pressed.
NOTE: The brush roll is not dishwasher or automatic washing machine safe.
Please follow cleaning instructions.

Troubleshooting

WARNING
To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

reseat tank
System isn’t completely primed| Hold trigger for 10 to 15 seconds
Brush window is not latched in place| Turn power OFF / unplug machine and reinstall brush window
Not holding trigger to spray solution| Hold trigger continuously while using the machine
Spray tips on foot clogged| Use a pin to clean the spray tips located under the brush window
Loss of suction power| Tanks may not be seated properly| Turn power OFF / remove both tanks and reseat them so they fit properly
Dirty water tank has picked up maximum amount of dirty water and has reached full line| Empty dirty water tank and make sure to make slow cleaning passes back and forth while cleaning
Brush window is not latched in place| Turn power OFF / unplug machine and reinstall brush window
Debris channel in foot is clogged| Clean the channel with a paper towel
Filter clogged by debris| Remove debris clogging the filter screen and clean the filter
Brush roll isn’t turning| Brush roll is not installed properly| Turn power OFF / unplug machine and follow instructions on page 10 for replacing brush roll
Machine is standing upright| Recline machine to turn brush roll on
Obstruction has caused brush roll to stop| Turn power OFF / unplug machine and remove brush roll and window to clean hair and string off of brush ends
Nadtkve won’t ban ON| Obstruction has caused brush roll to stop and shut down machine| Unplug machine to reset the system / while the machine is unplugged, remove the brush roll and window to clean hair and string off of brush ends
Handle not inserted properly into body of machine| Remove the handle and reinsert into the body of the machine making sure to push down until you hear a “click”
meddle, b leaking| Cap of clean water tank is not closed properly| Remove the clean water tank and reapply the cap
Machine k streaking| Too much water applied| Go over area without spraying down water
Previous floor care products used| Contact product manufacturer regarding how to remove

Limited Warranty

This limited warranty is provided by BISSELL® International Trading Company B.V. (“BISSELL”) and applies in Australia and New Zealand.
It gives you specific rights. It is offered as an additional benefit to your rights under law. You also have other rights under The Australian Consumer Law or New Zealand  Consumer Laws, whichever applies to you. You can find out about your legal rights and remedies by contacting your local consumer advice service. Nothing in this warranty  will replace or lessen any of your legal rights or remedies. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please  contact BISSELL Consumer Care or contact your local distributor.
This warranty is given to the current owner of the product with the original sales receipt. The original sales receipt must include the product(s) purchased, the date purchased, and which country it was purchased from new. You must be able to evidence the date of purchase and show the product was purchased in Australia or New Zealand to submit a claim under this warranty. You will receive the warranty that is applicable to the country where your product was originally purchased, as shown on the original sales  receipt. If you use the product outside of the country where it was purchased, your warranty may be void in BISSELL’s sole discretion. It may be necessary to obtain some of  your personal information, such as a mailing address, to fulfill the terms of this warranty. Any personal data will be handled pursuant to BISSELL’s Privacy Policy, which can  be found at global.BISSELL.com /privacy-policy.

Limited Two-Year Warranty
For two years from the date of purchase by the original purchaser, subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL will repair or replace  (with new, refurbished, lightly used, or remanufactured components or products), at BISSELL’s option, free of charge, any defective or malfunctioning part or product.
BISSELL recommends that the original packaging and original proof of purchase with the date of purchase and country where purchased be kept for the duration of the  warranty period in case you want to redeem the warranty during the warranty period. Keeping the original packaging will assist with any necessary re-packaging and  transportation but is not a condition of the warranty.
If your product is replaced by BISSELL under this warranty, then the new item will benefit from the remainder of the term of this warranty (calculated from the date of the  original purchase). The period of this warranty shall not be extended whether or not your product is repaired or replaced.

*Conditions of Warranty
This warranty applies to products used for personal domestic use and not commercial or hire purposes. Consumable components and attachments such as filters, belts, shells,  water tanks, scraping strips, brushes, and mop pads, which must be replaced or serviced by the user from time to time, are not covered by this warranty.
This warranty does not apply to any defect arising from fair wear and tear, including but not limited to the battery discharging time shortening due to the aging or use.  Damage or malfunction caused by the user or any third party whether as a result of accident, negligence, abuse, neglect, or any other use not in accordance with the user guide  is not covered by this warranty. An unauthorised repair (or attempted repair) may void this warranty whether or not damage has been caused by that

repair/attempt. Removing or tampering with the Product Rating Label on the product or rendering it illegible will void this warranty.
Except as set out below, BISSELL and its distributors are not liable for any loss or damage that is not foreseeable or for incidental or consequential damages of any nature  associated with the use of this product including without limitation loss of profit, loss of business, business interruption, loss of opportunity, distress, inconvenience, or  disappointment. Except as set out below, BISSELL’s liability will not exceed the purchase price of the product.
BISSELL does not exclude or limit in any way its liability for (a) death or personal injury caused by our negligence or the negligence of our employees, agents or  subcontractors; (b) fraud or fraudulent misrepresentation; (c) or for any other matter which cannot be excluded or limited under law.
To make a claim under this warranty contact BISSELL Australia PTY LTD (details below). Contact BISSELL prior to returning any goods. Where agreed, BISSELL will  reimburse reasonable postage / handling costs (if any) for returning goods to BISSELL. To claim expenses incurred in making a claim under this warranty please provide  BISSELL with a copy of the receipt of the expenses by email or post.
For Australian Consumers Only: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund  for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be  of acceptable quality and the failure does not amount to a major failure.

Important Notes
Please keep your original sales receipt. It provides proof of the date of purchase and where it was purchased in the event of a warranty claim.
See warranty for details.
Please note that using your BISSELL machine outside of its country of original purchase and/or use with a power converter may damage your BISSELL machine and damage caused by mismatched power voltage will not be covered by your warranty.
Please note that putting vinegar, bleach, dish soap, detergent, homemade soap, and other non-BISSELL products in your BISSELL machine may damage your BISSELL machine. Damage caused by using non-BISSELL products in your machine will not be covered by your warranty.
Consumer Care
If your BISSELL product should require service or to claim under our limited guarantee, please contact us.
Australia
Telephone: 1300 247 735
Website: BISSELL.com.au
Address: 789 Springvale Road, Mulgrave, Victoria 3170
Email: consumercareau@bissell.com
New Zealand
Telephone: 0800 247 735
Website: www.BISSELL.co.nz
Address: 789 Springvale Road, Mulgrave, Victoria 3170
Email: consumercarenz@bissell.com

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Part Number 1634570 10/22

References

• BISSELL® | Vacuum Cleaner, Carpet Cleaner, Steam Cleaner and Parts
• BISSELL Outlet Store Australia – Bissell Australia
• BISSELL
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• BISSELL Outlet Store New Zealand – Bissell NZ

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