ANSJER ZNC2892J Wireless IP Camera User Guide

June 3, 2024
ANSJER

Wireless IP Camera
Quick Start GuideANSJER ZNC2892J Wireless IP
Camera For more information of your new system, please refer to ZNC2892J
Ansjer Electronics Co., Ltd.

Terms of Use

  • Please read this guide carefully and keep it for future reference.
  • Follow all instructions for safe use of the product and handle with care.
  • Use the camera within within given temperature, humidity, voltage level noted in the specifications. And only use accessories approved by the manufacturer.
  • Donot disassemble the camera.
  • Avoid facing the camera directly to sunlight or strong light sources.
  • Periodic cleaning may be required. Use a damp cloth only. Do not use any harsh chemical cleaners.

Disclaimer

  • This camera requires a specified UL/CSA approved power supply.
  • Use of anon-regulated, non-conforming power supply can damage the product and void the warranty.
  • Donot submerge the camera in water. It is recommended to install it ina concealed location.
  • Recordings without consent are illegal in some jurisdictions. ZOS| assumes no responsibility for any use of the product that does not comply with local laws.
  • The camera includes an IR CUT that clicks when the camera switches between day/night vision modes. This sound indicates that the camera is working.

What’s in the Box

ANSJER ZNC2892J Wireless IP Camera - fig

Introduce the Camera

ANSJER ZNC2892J Wireless IP Camera - fig 1

NOTE: Before installing the product, please test the product before installation.
Battery cameras need to be fully charged before using.

Access the System via Smartphone or PC

  1. On Smartphone
    Search ZOSI Smart in App Store or scan the QR Code to download and install the App. Follow the instructions to register an account.
    https://www.dvema.com/web/app/ZosiSmart/download.html

  2. Add Device 3 ways to add device to Zosi Smart App via:
    « Wi-Fi (Scan UID)
    « Wireless Access Point (AP)

https://bit.ly/3mpdg2P

Mount the Camera

1.Installation precautions

  • Donot point the camera towards any light sources.

  • Donot point the camera at glass windows or reflective objects. Otherwise, it may result in poor image performance due to reflections from infrared
    LEDs, ambient lights or status lights.

  • Donot mount the camera in shaded area, and point the camera towards a well-lit area. For better image quality, make sure the camera and the captured subject are at the same lighting conditions.

  • For optimum performance, it is recommended that the camera be installed as far away as possible from electronic devices such as microwaves, televisions, radio phones and baby monitors to prevent signal interference.
    Itis recommended to clean the lens with a soft cloth from time to time.

  • Donot expose the power port to water or moisture, or blocked by dirt or other things.

  • Do not install the camera where rain and snow may hit the lens directly.

  • Camera may work in extremely cold conditions as low as -10°C as it will produce heat when powered on. You may power the camera indoors for a few minutes before installing it outdoors. (Only for outdoor cameras)

2. Mount the Camera to the Wall
Drill holes according to the mounting template.
NOTE: Use the anchors included in the package if needed. Attach the camera bracket with screws included in the package.
NOTE: Run the cables through the cable notch on the mounting base. For WiFi cameras, it is recommended to mount the antenna upward or horizontally for better WiFi connection.

ANSJER ZNC2892J Wireless IP Camera - fig 4

3. Installation Distance, Height and Angle
Distance: Best accuracy for objects within 5-50 ft (1.5-15 m).
Angle: Tilt the camera down about 30°-60°from the horizontal position.
Height: Install the camera 8-16 ft (2.5-5m) above the ground.
NOTE: The accuracy of human detection will be affected by various factors, such as the distance between the person and the camera, the height of the person, the height and angle of the camera, etc. The accuracy and distance of detection will also be affected in the night vision environment.

FAQs

1. Camera can not Tum on
If your camera doesn’t turn on, please try the following solutions:
Please plug the camera into another outlet to check whether it works.
Please use another 12V power adapter to to check whether it works.
If the problem persists, please contact Zositech Support: https://sup- port.zositech.com

2. WiFi Connection Fails during Initial Installation
If the camera cannot connect to WiFi, please follow the troubleshooting tips listed below:
Make sure you have entered the correct WiFi password.
Move your camera close to the router to ensure a strong WiFi signal; If the problem persists, please contact Zositech Support: https://sup- port.zositech.com 
3. Frequent Disconnection
Please check whether the connected network works normally.
When installing the camera, it is recommended not to be too far from the router, or use it in a place with weak WiFi signal,
Check whether the device version is the latest version. If not, please update to the latest version;
If the problem persists, please contact Zositech Support: https://sup- port.zositech.com

Notification of Compliance

  1. FCC Compliance Statement
    This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:
    (1) This device may not cause harmful interference,
    (2) This device must accept any interference received, including interference that may cause undesired operation.

  2. CE Simplified EU Declaration of Conformity
    ZOSI declares that product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. POE cameras comply with Directive 2014/EU.

  3. Correct Dispose of this product
    This marking indicates that this product should not be disposed with other household waste throughout the EU. To prevent harm to the environment or human health from uncontrolled waste disposal and promote the sustainable reuse of material resources, please recycle it responsibly. To return your used device, please use the return and collection systern or contact the retailer from whom the product was purchased. They can take this product for environmentally safe recycling.

Support
Visit zositech.com for the latest information and resources: Find product guides, how-to videos, troubleshooting and FAQs. Contact us at service@zositech.com 

NOTE : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tuming the equipment off
and on, the user is encouraged to try to correct the interference by one or mare of the following measures:

  • Reorient or relocate the receiving antenna.

  • Increase the separation between the equipment and receiver.

  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

  • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  • this device may not cause harmful interference.

  • this device must accept any interference received, including interference that may cause undesired operation.

RF Exposure Warning Statements
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment shall be installed and operated with minimum distance 20cm between the radiator & body.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-ex- empt RSS(s). Operation is subject to the following two conditions:

  • This device may not cause interference.
  • This device must accept any interference, including interference that may cause undesired operation of the device.

Radio Frequency Exposure Statement for IC
This equipment complies with IC exposure limits set forth for an uncontrolled environment. The device can be used in portable exposure conditions. This equipment shall be installed and operated with minimum distance 20cm between the radiator & body.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two canditions:

  • this device may not cause harmful interference.
  • this device must accept any interference received, including interference that may cause undesired operation.

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