tp-link SG2428LP Omada Smart Switch Installation Guide
- September 28, 2024
- tp-link
Table of Contents
SG2428LP Omada Smart Switch
“`html
Specifications
-
Designed for workgroups and departments
-
Provides wire-speed performance
-
Abundant L2 management features
-
Offers a variety of service features and multiple powerful
functions with high security -
SG2210MP/SG2218P/SG2428LP/SG2428P/SL2428P/SG2452LP is a Power
Sourcing Equipment (PSE) -
Supports Power over Ethernet (PoE) function on some RJ45
ports -
Complies with IEEE 802.3af and IEEE 802.3at standards
Product Usage Instructions
Chapter 1: Introduction
1.1 Product Overview
The Omada Smart Switch is designed for workgroups and
departments, providing high-performance and abundant management
features. It offers various service features and functions with a
focus on security.
1.2 Appearance
The switch may vary in appearance based on the specific model,
but generally, it features multiple RJ45 ports and potentially SFP
slots for fiber connectivity. Some models support Power over
Ethernet (PoE) function for powering compatible devices.
Chapter 2: Installation
2.1 Package Contents
Check the package contents to ensure all necessary components
are included.
2.2 Safety Precautions
Prior to installation, review and follow safety precautions
outlined in the manual to prevent any accidents or damage.
2.3 Installation Tools
Gather the required tools for installation, which may include
screwdrivers, cables, and mounting brackets.
2.4 Product Installation
Follow the step-by-step instructions provided in the manual to
install the Omada Smart Switch in your network environment.
Frequently Asked Questions (FAQ)
Q: What should I do if the switch does not power on?
A: Check the power source, ensure proper connections, and verify
that the switch is receiving power.
Q: How can I reset the switch to factory settings?
A: Locate the reset button on the switch, press and hold it for
a few seconds until the switch reboots and resets to factory
defaults.
“`
Business Networking Solution
Installation Guide
Omada Smart Switch
About this Installation Guide
This Installation Guide describes the hardware characteristics, installation
methods and the points that should be attended to during the installation.
This Installation Guide is structured as follows: Chapter 1 Introduction This
chapter describes the external components of the switch. Chapter 2
Installation This chapter illustrates how to install the switch. Chapter 3
Connection This chapter illustrates how to do the physical connection of the
switch. Chapter 4 Configuration This chapter illustrates how to configure the
switch. Appendix A Troubleshooting Appendix B Hardware Specifications
Audience
This Installation Guide is for:
Network Engineer
Network Administrator
Conventions
· Some models featured in this guide may be unavailable in your country or
region. For local sales information, visit https://www.tp-link.com/business-
networking/.
· The figures in Chapter 2, Chapter 3 and Chapter 4 are for demonstration
purposes only. Your switch may differ in appearance from that depicted.
· PoE budget calculations are based on laboratory testing. Actual PoE power
budget is not guaranteed and will vary as a result of client limitations and
environmental factors.
· This guide uses the specific formats to highlight special messages. The
following table lists the notice icons that are used throughout this guide.
Remind to be careful. A caution indicates a potential which may result in
device damage.
Remind to take notice. The note contains the helpful information for a better
use of the product.
Related Document
The User Guide and CLI Reference Guide of the product are provided on Download
Center. To obtain the latest product information, visit the official website:
https://www.tp-link.com/ support/download/?type=smb.
Contents
Chapter 1 Introduction ———————- 01
1.1 Product Overview …………………………………………………..01 1.2
Appearance……………………………………………………………..01
Chapter 2 Installation ———————- 05
2.1 Package Contents ………………………………………………….05 2.2 Safety Precautions
…………………………………………………05 2.3 Installation Tools……………………………………………………..07 2.4
Product Installation ………………………………………………..07
Chapter 3 Connection ———————- 09
3.1 Ethernet Port …………………………………………………………..09 3.2 SFP Slot
……………………………………………………………………09 3.3 Verify Installation…………………………………………………….09
3.4 Power On ………………………………………………………………….10 3.5
Initialization………………………………………………………………10
Chapter 4 Configuration ——————– 11
4.1 Configuration Overview…………………………………………11 4.2 Standalone
Mode……………………………………………………11 4.3 Controller Mode………………………………………………………12
Appendix A Troubleshooting —————- 14
Appendix B Specifications —————— 15
Omada Smart Switch
Chapter 1 Introduction
1.1 Product Overview
Designed for workgroups and departments, TP-Link Omada Smart Switch provides
wire-speed performance and abundant L2 management features. It provides a
variety of service features and multiple powerful functions with high
security.
The EIA-standardized framework and smart configuration capacity can provide
flexible solutions for a variable scale of networks. QoS and IGMP
snooping/filtering optimize voice and video application. Link aggregation
increases aggregated bandwidth, optimizing the transport of business critical
data. SNMP, RMON, WEB and CLI Login bring abundant management policies. TP-
Link Omada Smart Switch integrates multiple functions with excellent
performance, and is friendly to manage, which can fully meet the need of the
users demanding higher networking performance.
SG2210MP/SG2218P/SG2428LP/SG2428P/SL2428P/SG2452LP is also a Power Sourcing
Equipment (PSE). Some of the RJ45 ports on the switch support Power over
Ethernet (PoE) function, which can automatically detect and supply power to
those powered devices (PDs) complying with IEEE 802.3af and IEEE 802.3at.
PSE: a device (switch or hub for instance) that provides power through an Ethernet cable.
PoE: a technology describes a system to transmit electrical power, along with data, to remote devices over standard twisted-pair cable in an Ethernet.
PD: a device powered by a PSE and thus consumes energy. Examples include powering network cameras, wireless LAN access points, IP telephones, network hubs, embedded computers etc.
1.2 Appearance
Front Panel
The front panel of SG2218 is shown as the following figure.
Figure 1-1
Front Panel of SG2218
LEDs
Reset 10/100/1000 Mbps RJ45 Port SFP Slot
The front panel of SG2210MP is shown as the following figure.
Figure 1-2
Front Panel of SG2210MP
LEDs LED Mode Reset Switch Button
10/100/1000 Mbps RJ45 Port
SFP Slot
01 Introduction
The front panel of SG2218P is shown as the following figure.
Figure 1-3
Front Panel of SG2218P
Omada Smart Switch
LEDs
Reset 10/100/1000 Mbps RJ45 Port SFP Slot
The front panel of SG2428LP is shown as the following figure.
Figure 1-4
Front Panel of SG2428LP
LEDs
LED Mode Reset Switch Button
10/100/1000 Mbps RJ45 Port
The front panel of SG2428P is shown as the following figure.
Figure 1-5
Front Panel of SG2428P
SFP Slot
LEDs LED Mode Reset Switch Button
10/100/1000 Mbps RJ45 Port
The front panel of SL2428P is shown as the following figure.
Figure 1-6
Front Panel of SL2428P
SFP Slot
LEDs LED Mode Reset Switch Button
10/100 Mbps RJ45 Port
10/100/1000 SFP Slot Mbps RJ45 Port
The front panel of SG2452LP is shown as the following figure.
Figure 1-7
Front Panel of SG2452LP
Reset LED Mode Switch Button
LEDs
10/100/1000 Mbps RJ45 Port
SFP Slot
Introduction 02
Omada Smart Switch
LEDs For SG2218 LED PWR
SYS
Link/Act
1000Mbps
Indication
On: The switch is powered on. Off: The switch is powered off or power supply
is abnormal. Flashing: Power supply is abnormal.
Flashing: The switch works properly. On or Off: The switch works improperly.
On: A device is connected to the corresponding port but no activity. Flashing:
Data is being transmitted or received. Off: No device is connected to the
corresponding port.
On: Running at 1000 Mbps. Off: Running at 10/100 Mbps or no device is linked
to the corresponding port.
For SG2210MP/SG2218P/SG2428LP/SG2428P/SL2428P/SG2452LP
LED PWR
SYS
FAN
PoE Max
10/100M or PoE
(When the Speed LED is on)
1000M Speed or PoE
(When the Speed LED is on)
Indication
On: The switch is powered on. Off: The switch is powered off or power supply
is abnormal. Flashing: Power supply is abnormal.
Flashing: The switch works properly. On or Off: The switch works improperly.
Green: All the fans work properly. Yellow: Not all the fans work properly.
Note: Not for SG2210MP/SG2218P/SG2428LP/SG2452LP.
On: The remaining PoE power is 7 W. Flashing: The remaining PoE power keeps 7
W after this LED is on for 2 minutes. Off: The remaining PoE power is > 7 W.
Green On: Running at 100 Mbps, but no activity. Green Flashing: Running at 100
Mbps and is transmitting or receiving data. Yellow On: Running at 10 Mbps, but
no activity. Yellow Flashing: Running at 10 Mbps and is transmitting or
receiving data. Off: No device is linked to the corresponding port. Note: Only
for SL2428P.
Green On: Running at 1000 Mbps, but no activity. Green Flashing: Running at
1000 Mbps and is transmitting or receiving data. Yellow On: Running at 10/100
Mbps, but no activity. Yellow Flashing: Running at 10/100 Mbps and is
transmitting or receiving data. Off: No device is linked to the corresponding
port. Note: 1000M for SL2428P. Speed or PoE for SG2210MP, port 116 of
SG2218P, port 1-16 of SG2428LP, port 124 of SG2428P and port 132 of
SG2452LP. Speed for port 17-24 of SG2428LP and port 33-48 of SG2452LP.
03 Introduction
Omada Smart Switch
LED
10/100M or PoE Speed or PoE
(When the PoE LED is on)
SFP1/SFP2 Speed SFP 1000Base-X 1000Base-X /100Base-FX
Indication
Green On: The port is supplying power normally. Green Flashing: The supply
power exceeds the correponding port’s maximum power. Yellow On: Overload or
short circuit is detected. Yellow Flashing: Power-on self-test failed. Off:
Not providing PoE power on the port. Note: 10/100M or PoE for SL2428P. Speed
or PoE for SG2210MP, port 116 of SG2218P, port 1-16 of SG2428LP, port 124 of
SG2428P and port 132 of SG2452LP.
Green On: A 1000 Mbps device is linked to the corresponding port, but no
activity. Green Flashing: A 1000 Mbps device is linked to the corresponding
port and data is being transmitted or received. Yellow On: A 100 Mbps device
is linked to the corresponding port, but no activity. Yellow Flashing: A 100
Mbps device is linked to the corresponding port and is transmitting or
receiving data. Off: No device is linked to the corresponding port. Note:
SFP1/SFP2 for SG2210MP. Speed for SG2218P. SFP for SG2428LP. 1000Base-X for
port 2528 of SG2428P. 1000Base-X/100Base-FX for port 49-52 of SG2452LP.
LED Mode Switch Button
Press this button to switch the LED status indication between Speed and PoE.
Reset
With the switch powered on, press Reset button for 5 seconds to reset the switch to its factory default settings.
10/100 Mbps RJ45 Port
Designed to connect to the device with a bandwidth of 10 Mbps or 100 Mbps.
10/100/1000 Mbps RJ45 Port
Designed to connect to the device with a bandwidth of 10 Mbps, 100 Mbps or 1000 Mbps.
SFP Slot
Designed to install the SFP module.
Port Feature
Model
100M/1000 M/10Gbps 10/100/1000 Mbps 10/100 Mbps RJ45
RJ45 Port
RJ45 Port
Port
SFP Slot
SFP+ Slot
SG2218
/
16
/
2
/
SG2210MP
/
8
/
2
/
SG2218P
/
16
/
2
/
SG2428LP
/
24
/
4
/
SG2428P
/
24
/
4
/
SL2428P
/
4
24
2*
/
SG2452LP
/
48
/
4
/
*The 2 SFP slots of SL2428P form combo ports with RJ45 ports.
Introduction 04
Omada Smart Switch
Rear Panel
The rear panel is shown as the following figure. The actual product may differ from the figure.
Figure 1-8
Rear Panel
Kensington Security slot
Grounding Terminal Power Socket
Kensington Security Slot Secure the lock (not provided) into the security slot to prevent the device from being stolen. Grounding Terminal The switch already comes with lightning protection mechanism. You can also ground the switch through the PE (Protecting Earth) cable of AC cord or with Ground Cable. For detailed lightning protection measures, go to https://www.tp- link.com/support/download/?type=smb, search the model number of your switch and go to the product Support web page, refer to the Lightning Protection Guide from the Related Documents: https://www.tp-link.com/us/configuration- guides/lightning_protection_guide/. Power Socket Connect the female connector of the power cord here, and the male connector to the AC power outlet. Make sure that the voltage of the power supply meets the requirement of the input voltage (100240 V~ 50/60 Hz).
Caution: You should use the provided power cord.
05 Introduction
Omada Smart Switch
Chapter 2 Installation
2.1 Package Contents
Make sure that the package contains the following items. If any of the listed items is damaged or missing, please contact your distributor.
One Switch
One Power Cord
Installation Guide
Business Networking Solution
Installation Guide
Mounting brackets, screws and rubber feet
2.2
*Images are for demonstration only. The actual items may differ in appearance and quantity from the depicted.
Safety Precautions
To avoid any device damage and bodily injury caused by improper use, you
should observe the following rules.
Safety Precautions Keep the power off during the installation. Wear an ESD-
preventive wrist strap, and make sure that the wrist strap has a good skin
contact and is
well grounded.
Use only the power cord provided with the switch.
Make sure that the supply voltage matches the specifications indicated on the
rear panel of the switch.
Ensure that the switch is installed in a well-ventilated environment and its
ventilation hole is not blocked.
Do not open or remove the cover of the switch.
Before cleaning the device, cut off the power supply. Do not clean it by the
waterish cloth, and never use any other liquid cleaning method.
Place the device with its bottom surface downward.
Site Requirements
Temperature/Humidity
40°C 0°C
Installation 06
Omada Smart Switch
Keep the equipment room at an appropriate level of temperature and humidity. Too much or too little humidity may lead to bad insulation, leakage of electricity, mechanical property changes, and corrosion. High temperatures may accelerate aging of the insulation materials, significantly shortening the service life of the device. To find out the best temperature and humidity conditions for the device, check the following table.
Environment Operating Storage
Temperature
0 °C to 50 °C (for SG2428P/SL2428P) 0 °C to 45 °C (for SG2210MP/SG2218P) 0 °C
to 40 °C (for other switches)
-40 °C to 70 °C
Humidity 10% to 90%RH Non-condensing 5% to 90%RH Non-condensing
Clearness
The dust accumulated on the switch can be absorbed by static electricity and
result in poor contact of metal contact points. Some measures have been taken
for the device to prevent static electricity, but too strong static
electricity can cause deadly damage to the electronic elements on the internal
circuit board. To avoid the effect of static electricity on the operation of
the switch, attach much importance to the following items:
Dust the device regularly, and keep the indoor air clean.
Keep the device well grounded and ensure that the static electricity has been
transferred.
Electromagnetic Interference
Electronic elements including capacitance and inductance on the device can be
affected by external interferences, such as conducted emission by capacitance
coupling, inductance coupling, and impedance coupling. To decrease the
interferences, make sure to take the following measures:
Use the power supply that can effectively filter interference from the power
grid. Keep the device far from high-frequency and strong-current devices such
as radio transmitting
station. Use electromagnetic shielding when necessary.
Lightning Protection
07 Installation
Omada Smart Switch
Extremely high voltage currents can be produced instantly when lightning
occurs and the air in the electric discharge path can be instantly heated up
to 20,000 °C. As this instant current is strong enough to damage electronic
devices, more effective lightning protection measures should be taken. Ensure
that the rack and the device are well earthed. Make sure the power socket has
a good contact with the ground. Keep a reasonable cabling system and avoid
induced lightning. Use the signal SPD (Surge Protective Device) when wiring
outdoor.
Note: For detailed lightning protection measures, refer to the Lightning
Protection Guide: https://www.tp-link.com/us/configuration-
guides/lightning_protection_guide/. Installation Site
When installing the device on a rack or a flat workbench, attach much
importance to the following items: The rack or workbench is flat, stable, and
sturdy enough to support the weight of 5.5 kg at least. The rack or workbench
has a good ventilation system. The equipment room is well ventilated. The rack
is well grounded. Keep the device less than 1.5 meters away from the power
socket.
2.3 Installation Tools
Phillips screwdriver ESD-preventive wrist wrap Cables
Note: These tools are not included with our product. If needed, you can
purchase them separately.
2.4 Product Installation
Desktop Installation To install the device on the desktop, follow the steps:
- Set the device on a flat surface which is strong enough to support the
entire weight of the device
with all fittings. 2. Remove the adhesive backing papers from the rubber feet. - Turnover the device and attach the supplied rubber feet to the recessed
areas on the bottom at
each corner of the device.
Installation 08
Omada Smart Switch
Figure 2-1
Desktop Installation
Feet Bottom of the Device Notch
Rack Installation To install the device in an EIA standard-sized, 19-inch rack, follow the instructions described below:
1. Check the efficiency of the grounding system and the stability of the rack.
2. Secure the supplied rack-mounting brackets to each side of the device with supplied screws, as illustrated in the following figure.
Figure 2-2
Bracket Installation
Rack-mounting Bracket Screw
*This image is for demonstration only
3. After the brackets are attached to the device, use suitable screws (not
provided) to secure the brackets to the rack, as illustrated in the following
figure.
Figure 2-3
Rack Installation
Rack
Caution: Leave 5 to 10 cm gaps around the devices for air circulation. Avoid
placing heavy things on the device. Place the device with its bottom facing
downwards. Mount devices in sequence from the bottom to top of the rack and
ensure a certain clearance
between devices for the purpose of heat dissipation.
09 Installation
Omada Smart Switch
Chapter 3 Connection
3.1 Ethernet Port
Connect an Ethernet port of the switch to the computer by RJ45 cable as the following figure shows.
Figure 3-1
Connecting the RJ45 Port
RJ45 Port
RJ45 Cable
3.2 SFP Slot
The following figure demonstrates the connection of SFP module to an SFP slot.
Figure 3-2
Inserting the SFP Module
SFP Slot SFP Module
3.3 Verify Installation
After completing the installation, verify the following items: There should be
5 to 10 cm of clearance around the device for ventilation and make sure the
air flow
is adequate. The voltage of the power supply meets the requirement of the
input voltage of the device. The power socket, device and rack are well
grounded. The device is correctly connected to other network devices.
Connection 10
Omada Smart Switch
3.4 Power On
Plug the negative connector of the provided power cord into the power socket of the device and plug the positive connector into a power outlet as the following figure shows.
Figure 3-3
Connecting to Power Supply
Note: The figure is to illustrate the application and principle. The provided
plug and the socket in your region may differ from the figures above.
3.5 Initialization
After the device is powered on, it begins the Power-On Self-Test. A series of
tests run automatically to ensure the device functions properly. During this
time, its LED indicators will respond in the following order:
1. The PWR LED indicator lights on all the time. The SYS LED and the LED
indicators of all the ports keep off.
2. (For SG2428P/SL2428P) After about one minute, all LED indicators will turn
green, and then the FAN indicator and LED indicators of all the ports will
turn yellow momentarily. Subsequently, all LED indicators except the PWR LED
will turn off.
(For SG2210MP/SG2218P/SG2428LP/SG2452LP) After about one minute, all LED
indicators will turn green, and then the LED indicators of all the ports will
turn yellow momentarily. Subsequently, all LED indicators except the PWR LED
will turn off.
(For other switches) After about one minute, the SYS LED and LED indicators of
all the ports will flash momentarily and then turn off.
3. Several seconds later, the SYS LED indicator will flash, which represents
a successful initialization.
11 Connection
Omada Smart Switch
Chapter 4 Configuration
4.1 Configuration Overview
The switch supports two configuration options:
Standalone Mode: Configure and manage the switch singly. Controller Mode:
Configure and manage the network devices centrally. It is recommended in the
large-scale network, which consists of mass devices such as access points,
switches, and gateways.
Note: SG2218, SG2210MP, SG2218P, SG2428LP, SG2428P, SL2428P and SG2452LP
support both Standalone Mode and Controller Mode. When the switch is changed
from Standalone Mode to Controller Mode, you should reconfigure the switch.
4.2 Standalone Mode
In Standalone Mode, use a computer to configure and manage the switch.
Figure 4-1
Topology for Standalone Mode
Switch
PC
Using the GUI
1. To access the management page of the switch, make sure the switch and
computer are in the same subnet. Open a browser and type the switch’s IP
address in the address field, then press the Enter key.
If the switch obtains IP address from the DHCP server (typically a router),
find the switch’s IP address on the DHCP server.
If not, use the default IP address 192.168.0.1 to launch the switch’s
management page.
2. Enter admin for both the username and password in the lower case letters
to log in. The first time you log in, change the password to better protect
your network and devices.
3. After a successful login, the main page will appear. You can click the
menus on the top side and left side to configure the corresponding functions.
For the detailed configurations, refer to the User Guide and CLI Guide. The
guides can be found on the download center of our official website:
https://www.tp-link.com/support/download/?type=smb.
Using the CLI Set up a Telnet or SSH connection to access the switch via CLI (command-line interface). For the detailed configurations, refer to the User Guide and CLI Guide. The guides can be found on the download center of our official website: https://www.tp-link.com/support/download/?type=smb.
Note: For certain devices, you may need to change the password the first time you log in, which will better protect your network and devices.
Configuration 12
Omada Smart Switch
4.3 Controller Mode
Controller Mode applies to the large scale network with mass devices. All
devices can be centrally configured and monitored via Omada Hardware
Controller or Omada Software Controller.
Note: Before the following configurations, make sure the switch can access the
internet. When using Omada Software/Hardware Controller, make sure the switch
and the controller are in the same subnet. Typically, the switch obtains IP
address from the DHCP server. You can check the switch’s IP address on the
DHCP server.
Via Omada Hardware Controller
Omada Hardware Controller is a good alternative if you have no spare PC to
keep running Omada Software Controller in the network. It needs to be
purchased additionally. Follow the steps below to configure the Omada Hardware
Controller.
Figure 4-2
Manage the network via Omada Hardware Controller
Router/Gateway Switch
Omada Hardware Controller
EAP
EAP
EAP
Clients
Note: · Before you start, be sure to power up and connect your devices
according to the topology figure. · A DHCP server (typically a router with
DHCP function enabled) is required to assign IP addresses to
the EAPs and clients in your local network. · Omada Controller must have
network access to your Omada devices (the router, switch, or EAPs) in
order to find, adopt, and manage them. 1. Find the IP address of the router.
Open the command line on your PC and enter ipconfig. In the
result list, find the Default Gateway, which is also the IP address of the
router. 2. Launch a web browser and enter the IP address of the router. Log
into the router’s web page, and
both the username and password are admin by default. Then go to Network > LAN
DHCP Client List to find the IP address of your controller according to its MAC address. 3. Enter the IP address of the your controller in the address bar to open its web page. 4. On the Omada Controller’s web page, follow the wizard to complete the quick setup. 5. After the quick setup, the login page appears. Enter the username and password you have created and click Log in. Then you can further configure the controller. 6. If you want to manage the devices reomotely, follow the next steps: a. Make sure that Cloud Access is enabled on your controller. By default, Cloud Access is enabled.
Make sure that the Cloud LED is flashing slowly.
13 Configuration
Omada Smart Switch
b. Launch a web browser and enter https://omada.tplinkcloud.com in the address
bar. Enter your TP-Link ID and password to log in. Click + Add Controller and
choose Hardware Controller to add your controller. Then you can further
configure the controller.
For more details, refer to the Installation Guide of Omada Hardware
Controller.
Via Omada Software Controller
On a PC with Windows OS or Linux OS, download the Omada Software Controller from https://www. tp-link.com/support/download/omada-software-controller/. Then run the file and follow the wizard to install the Omada Software Controller. Follow the steps below to configure the Controller.
Figure 4-3
Manage the network via Omada Software Controller
Controller
Omada Software Controller running on the Host PC
Router/Gateway Switch
EAP
EAP
EAP
Clients
Note: To manage your devices, Omada Software Controller needs to keep running
on your computer. 1. Launch the Omada Software Controller on your PC. After
the initiation process, the controller
automatically opens its web page. If not, click Launch a Browser to Manage the
Network. 2. On the Omada Controller’s web page, follow the wizard to complete
the quick setup. 3. After the quick setup, the login page appears. Enter the
username and password you have created
and click Log in. Then you can further configure the controller. 4. If you
want to manage the devices reomotely, follow the next steps:
a. Make sure that Cloud Access is enabled on your controller and your
controller has been bound with your TP-Link ID. On the Omada Controller’s web
page, go to Settings > Cloud Access to enable Cloud Access and bind your TP-
Link ID. If you have set it up in the quick setup, skip this step.
b. Launch a web browser and enter https://omada.tplinkcloud.com in the address
bar. Enter your TP-Link ID and password to log in. A list of controllers that
have been bound with your TP-Link ID will appear. Then you can click Launch to
further configure the controller.
- Omada App With the Omada app, you can also manage your controller at a local site or a remote site via your mobile device. For the detailed configurations, refer to the User Guide of the controller. The guide can be found on the download center of our official website: https://www.tp-link.com/support/download/?type=smb.
Configuration 14
Omada Smart Switch
Appendix A Troubleshooting
Q1. What could I do if I forgot the username and password of the switch? Press
the Reset button for at least 5 seconds to reset the system. The system will
be reset to the factory default settings, and the default login user name and
password are both admin. Q2. Why does the PWR/Power LED work abnormally? The
PWR/Power LED should be lit up when the power system works normally. If the
PWR LED worked abnormally, try the following:
1. Make sure that the power cable is connected properly, and the power
contact is normal. 2. Make sure the voltage of the power supply meets the
requirement of the input voltage of the
switch.
Q3. What should I do if I cannot access the web management page? Try the
following:
1. Check every port LED on the switch and make sure the Ethernet cable is
connected properly. 2. Try another port on the switch and make sure the
Ethernet cable is suitable and works normally. 3. Power off the switch and,
after a while, power it on again. 4. Make sure the IP address of your PC is
set within the subnet of the switch. 5. If you still cannot access the
configuration page, please reset the switch to its factory defaults.
Then the IP address of your PC should be set as 192.168.0.x (“x” is any number
from 2 to 254) and subnet mask as 255.255.255.0.
15 Appendix A Troubleshooting
Appendix B Specifications
Item Standards
Content
IEEE 802.3i, IEEE 802.3u, IEEE 802.3ab, IEEE 802.3ad, IEEE 802.3z, IEEE
802.3x, IEEE 802.1p, IEEE 802.1q, IEEE 802.1x, IEEE 802.1d, IEEE 802.1s, IEEE
802.1w
IEEE 802.3af, IEEE 802.3at (For SG2210MP/SG2218P/SG2428LP/SG2428P/ SL2428P)
10Base-T: UTP/STP of Cat. 3 or above
100Base-TX: UTP/STP of Cat. 5 or above
Transmission Medium
100Base-FX/LX10/BX10: MMF or SMF SFP Module (For SG2210MP/
SG2218P/SG2428LP/SG2428P/SG2452LP)
1000Base-T: 4-pair UTP ( 100 m) of Cat. 5e, and Cat. 6 or above
1000Base-SX/LX/LX10/BX10: MMF or SMF SFP Module
LEDs
SG2218: PWR, SYS, 1000Mbps, Link/Act SG2210MP: PWR, SYS, PoE MAX, Speed or PoE, SFP1, SFP2, PoE, Speed SG2218P: PWR, SYS, PoE MAX, Speed or PoE, Speed, PoE SG2428LP: PWR, SYS, PoE MAX, Speed or PoE, Speed, PoE, SFP SG2428P: PWR, SYS, PoE MAX, FAN, Speed or PoE, 1000BASE-X, Speed, PoE SL2428P: PWR, SYS, PoE MAX, FAN, 10/100M or PoE, 1000M, 10/100M, PoE SG2452LP: PWR, SYS, PoE MAX, Speed, PoE, Port 1-52
Operating Temperature
0 °C to 50 °C (32 °F to 122 °F) (For SG2428P/SL2428P) 0 °C to 45 °C (32 °F to 113 °F) (For SG2210MP/SG2218P) 0 °C to 40 °C (32 °F to 104 °F) (For other switches)
Storage Temperature -40 °C to 70 °C (-40 °F to 158 °F)
Operating Humidity 10% to 90%RH Non-condensing
Storage Humidity 5% to 90%RH Non-condensing
CE Mark Warning
This is a class A product. In a domestic environment, this product may cause
radio interference, in which case the user may be required to take adequate
measures.
EU declaration of conformity
TP-Link hereby declares that the device is in compliance with the essential
requirements and other relevant provisions of directives 2014/30/EU,
2014/35/EU, 2011/65/EU and (EU)2015/863. The original EU declaration of
conformity may be found at https://www.tp-link.com/en/support/ce/
UK declaration of conformity
TP-Link hereby declares that the device is in compliance with the essential
requirements and other relevant provisions of the Electromagnetic
Compatibility Regulations 2016 and Electrical Equipment (Safety) Regulations
2016. The original UK declaration of conformity may be found at https://www
.tp-link.com/support/ukca/
, .
Safety Information
· Keep the device away from water, fire, humidity or hot environments. · Do
not attempt to disassemble, repair, or modify the device. If you need service,
please contact us. · Place the device with its bottom surface downward. · The
plug on the power supply cord is used as the disconnect device, the socket-
outlet shall be easily accessible. · The socket-outlet shall be installed near
the equipment and shall be easily accessible. · Plug the product into the wall
outlets with earthing connection through the power supply cord. · The PoE
ports shall not be used to charge lithium batteries or devices supplied by
lithium batteries.
This equipment is not suitable for use in locations where children are likely
to be present. Please read and follow the above safety information when
operating the device. We cannot guarantee that no accidents or damage will
occur due to improper use of the device. Please use this product with care and
operate at your own risk.
To ask questions, find answers, and communicate with TP-Link users or
engineers, please visit https://community.tp-link.com/business to join TP-Link
Community. For technical support, the user guide and other information, please
visit https://www.tp-link.com/support/download/?type=smb, or simply scan the
QR code.
©2024 TP-Link 7106511214 REV1.5.1
References
- Omada Cloud Management Platform
- WiFi Networking Equipment for Home & Business | TP-Link
- CE Regulatory Compliance | TP-Link
- Regulatory Compliance | TP-Link