BODYFRIEND FALCON Massage Chair User Manual

FALCON Massage Chair

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Specifications

• Leg massage unit with independent movement

• Health Care features including Quick On/Off for each body
  part

• XD Massage for optimized massage based on body shape and
  pressure

• Mental Care and Custom Care settings

• Cycle Mode and Nape Tension Relief

• Magnetic Hand Acupressure and Calf Heating

• 14 safety sensors for improved safety

• USB Charge capability

• 4 inch LCD Controller with Auto-connect Bluetooth

Product Usage Instructions

Safety Precautions

1. Read all instructions before using the massage chair.

2. Always unplug the device immediately after use and before
cleaning.

3. Do not operate the massage chair under a blanket or pillow to
prevent overheating.

4. Supervise children or disabled persons when using the
appliance.

Before Use

1. Familiarize yourself with the controller buttons and their
functions.

2. Ensure the massage chair is placed on a stable surface.

Moving and Installation

1. Follow the provided instructions for moving and installing
the massage chair.

2. Avoid placing the chair near water sources to prevent
electrical hazards.

How to Connect the Product

1. Follow the guidelines in the manual to connect the massage
chair to power sources.

2. Ensure the power outlet meets the required
specifications.

Controller Operation Instructions

1. Use the controller to select massage modes, adjust intensity,
and control other functions.

2. Refer to the manual for specific button descriptions and
functions.

FAQs

Q: Can I leave the massage chair plugged in when not in

use?

A: It is recommended to unplug the device when not in use to
prevent any potential hazards.

Q: How do I clean the massage chair?

A: Refer to the maintenance section in the manual for cleaning
instructions specific to your model.

Q: Can children use the massage chair?

A: Close supervision is necessary when children or disabled
persons use the appliance to ensure safety.

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BODYFRIEND Massage Chair FALCON User Manual
The images or content descriptions in this manual may change due to product improvements without prior notice. The images in this manual are simulated for user understanding. It may be different from the actual massage chair. Product images are slightly different from the actual massage chair depending on your choice of the product model.

Greetings
Thank you for purchasing the BODYFRIEND Massage Chair [FALCON]. Please read this user manual for safe and convenient use. The product may change for improved performance without any notice, in which case it may be different from corresponding descriptions and images in this user manual.
Please read the safety precautions first and use the product appropriately. Please keep this manual in a place where users can access and read it at any time. The product image or content descriptions may change due to product improvements without prior notice.
Product Features

Leg massage unit Independent movement
of each leg

Health Care

Quick On/Off for each body part

XD Massage

Mental Care

Custom Care

Cycle Mode

Nape Tension Relief

Magnetic Hand Acupressure

Calf Heating

Inside Key

14 safety sensors

USB Charge

4 inch LCD Controller

Auto-connect Bluetooth

XD Massage Module
The XD module helps provide an optimized massage for each individual according to their body shape and the sensed pressure.

Separately moving leg massage unit
The left/right leg massage units move separately.

Improved Safety
There are 14 object-detecting sensors in the leg unit and back of the massage chair to improve safety for users.

02 BODYFRIEND Massage chair

Table of Contents

Product Features

02

Important Safety Instructions

04

Grounding Instructions

05

Instructions

Safety Precautions

06

Before Use

Components and Descriptions

15

Moving and Installation

16

How to Connect the Product

17

How to Connect Wi-Fi (Software Update)

18

Controller Button Descriptions

19

Controller Information

Controller Operation Instructions

21

ROVO mode Health Care

29

Program Descriptions

Parts Care Daily Care Mental Care

30

Special Function

XD Module Description

31

Information

Product Specifications

Product Size and Specifications

32

Customer Service and

Customer Support Guidelines

33

Troubleshooting

Product Warranty

Warranty Terms and Conditions

34

03

Important Safety Instructions
When using an electrical appliance, basic precautions should always be followed, including the following: Read all instructions before using (this appliance).
DANGER – To reduce the risk of electric shock:
01 Always unplug this device from the electrical outlet immediately after use and before cleaning.
WARNING – To reduce the risk of burns, fire, electric shock or injury to persons:
01 An appliance should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking off parts.
02 Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
03 Close supervision is necessary when this appliance is used by, on, or near children, or disabled persons.
04 Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
05 Never operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the appliance to a service center for exam ination and repair.
06 Do not carry this appliance by supply cord or use cord as a handle. 07 Keep the cord away from heated surfaces. 08 Never operate the appliance with the air openings blocked. Keep the air openings free of lint, hair,
and the like. 09 Never drop or insert any object into any opening. 10 Do not use outdoors. 11 Do not operate where aerosol (spray) products are being used or where oxygen is being administered. 12 To disconnect, turn all controls to the off position, then remove plug from outlet. 13 DANGER: Never use pins or other metallic fasteners with this appliance. 14 DANGER: Carefully examine the covering before each use. Discard the appliance if the covering shows
any sign of deterioration, such as checking, blistering, or cracking. 15 DANGER: Keep Dry ­ Do not operate in a wet or moist condition. 16 WARNING: Temperatures sufficiently high to cause burns may occur regardless of the control setting.
Do not use on an infant or disabled person or on a sleeping or unconscious person. Do not use on sensitive skin or on a person with poor blood circulation. 17 WARNING: Do Not Crush ­ Avoid sharp folds.
SAVE THESE INSTRUCTIONS
04 BODYFRIEND Massage chair

Grounding Instructions
This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for the electric current so as to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
DANGER
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product – if it does not fit the outlet, have a proper outlet installed by a qualified electrician. This products is for use on a nominal 120-V circuit and has a grounding plug that looks like the plug illustrated in sketch a below. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product.
EARTHING
This massage chair is a Level One Electrical Appliance. To guarantee the ground wire that is connected to the power supply socket has obtained good ground connection, make sure to use a three-core power supply socket to avoid leakage, electric shock or other negative effects during use. This product is designed for personal in-home use. Commercial use will void warranty.
05

Safety Precautions

The descriptions below are for using the product safely and accurately to prevent any unexpected risk or damage.
The safety precautions have two categories below depending on the expected risk and damage, and urgency if used incorrectly:
Warning To reduce the risk of any burn, fire, electric shock, or physical damage
Caution To reduce the risk of physical damage

Precautions Before Using Warning
Do not install in bathrooms or areas with high humidity.
It may cause electric shock, fire, product deformation, or malfunction. Do not operate in settings with temperatures exceeding 104.
It may cause fire or malfunction.
Do not use near heaters or any heat-emitting objects.
It may cause product damage, fire, or malfunction.

Avoid using in areas with dust or areas prone to rust.
It may cause electric shock, fire, product deformation, or malfunction.
Do not install it outdoors.
It may cause safety accidents, physical damage, product damage, or malfunction.
Install and use only on a flat, stable surface.
It may cause safety accidents, physical damage, product damage, or malfunction.

06 BODYFRIEND Massage chair

Safety Precautions
Precautions Before Using Warning
Use in areas with ample space and satisfactory air circulation.
It may cause product deformation, mold, or malfunction.
Do not use simultaneously with other electronic or medical devices.
It may cause safety accidents, physical damage, product damage, or malfunction.
Do not place heavy objects on this product.
It may cause safety accidents, physical damage, product damage, or malfunction.
Caution
Do not install or repair without the assistance of technicians.
It may cause safety accidents, physical damage, product damage, or malfunction.

Users should not disassemble parts.
It may cause safety accidents, physical damage, product damage, or malfunction.
Do not spill or spray foreign substances on the product.
It may cause safety accidents, physical damage, product damage, or malfunction.
Please take precautionary measures to ensure toddlers, pets, etc., do not crawl under or onto the back of the chair, leg rest, etc. It may cause safety accidents, physical damage, product damage, or malfunction.
Do not use the product for purposes other than what is stated in this Manual.
It may cause safety accidents, physical damage, product damage, or malfunction.

07

Safety Precautions
Precautions Before Using Caution
Do not move the product by its power cable or pull the cable with your hand.
It may cause electric shock, fire, or malfunction.
Check if the product is connected to power before use.
This allows for appropriate use of the product.
Do not install in settings where it is difficult to unplug.
It may cause safety accidents, physical damage, product damage, or malfunction.
Use the massage chair after checking safety sensors and if any children or pets are around.
It may cause safety accidents, physical damage, product damage, or malfunction.

Only connect the product to outlets with protective grounding.
It may cause electric shock or injury.
Plug device into a 110-120V~ power outlet only.
It may cause electric shock or malfunction.
When unplugging the power plug, make sure to hold the power plug itself instead of pulling the cable.
It may cause electric shock, fire, or malfunction.
Please note that the sheets may become discolored from dark-colored clothes, including jeans.
It may cause sheet discoloration.

08 BODYFRIEND Massage chair

Safety Precautions

Precautions for Use
Warning
Check how to use the product and its possible side effects.
This allows for appropriate use of the product.
Do not use the chair if your body is wet.
It may cause electric shock, fire, or malfunction.
Be careful not to let any body parts get caught during use.
It may cause safety accidents, physical damage, product damage, or malfunction.
Disconnect the power plug from the socket when the massage chair is not in use.
It may cause electric shock or malfunction.
Do not place your head, elbows, chest, abdomen or knees on the massage chair and attempt to use it. It may cause safety accidents, physical damage, product damage, or malfunction.

Do not connect or disconnect the power plug with wet hands. It may cause electric shock.
It may cause electric shock, fire, or malfunction.
Do not use the massage chair directly after a heavy meal.
It may cause physical damage.
Be careful not to focus on a certain body part for too long as it may become excessive.
It may cause safety accidents, physical damage, product damage, or malfunction.
Toddlers and babies should not use the massage chair.
It may cause safety accidents, physical damage, product damage, or malfunction.
Control the massage balls to ensure they are being operated in the right position.
It may cause safety accidents, physical damage, product damage, or malfunction.
09

Safety Precautions
Precautions for Use
Warning
Wait until the reclining unit returns to its original position to get off the chair.
It may cause safety accidents, physical damage, product damage, or malfunction.
Consecutive uses may burden your body. Select whether to keep using it according to your health condition.
It may cause physical damage.
Do not operate the massage chair where aerosol (spray) products are being used or oxygen is being administered.
It may cause product damage, fire, explosion or malfunction.
Ensure that long hair does not become entangled in the massage chair.
It may cause safety accidents and physical damage.
If the cable or plug malfunctions, is damaged, or is soaked in water, do not operate the massage chair. Contact the Customer Service Center for inspection and repair. It may cause electric shock, fire, or malfunction.
10 BODYFRIEND Massage chair

Stop using the massage chair immediately if you experience any pain or discomfort and take appropriate measures for your health.
It may cause physical damage.
Prevent children or pets from playing around the massage chair during the operation.
It may cause safety accidents, physical damage, product damage, or malfunction.
Do not operate the massage chair when wearing accessories.
It may cause safety accidents, physical damage, product damage, or malfunction.
Do not drop or insert any objects in the empty spaces.
It may cause safety accidents, physical damage, product damage, or malfunction.
Be aware not to burn when using the heating feature.
It may cause a low-temperature burn.

Safety Precautions
Precautions for Use Warning
Sit in an appropriate position in the massage chair.
It may cause safety accidents, physical damage, product damage, or malfunction.
Caution
Do not let more than two people operate the massage chair at the same time.
It may cause safety accidents, physical damage, product damage, or malfunction.
Do not apply more than 264 lbs pressure on the product.
It may cause safety accidents, deformation, noises, product damage, or malfunction.
Do not stand on the massage chair. Please use it in the sitting position.
It may cause safety accidents, physical damage, product damage, or malfunction.

Do not use the massage chair when the cover is torn or removed.
It may cause safety accidents, physical damage, product damage, or malfunction.
Avoid using the massage chair where the ambient temperature rapidly changes.
It may cause physical damage or injury.
People shorter than 5′ or taller than 6’3″ may feel different when massaging.
It may cause a lack of tightness between massage product damage, or malfunction.
Be careful of catching hypothermia when falling asleep after a massage.
It may cause safety accidents, physical damage, etc.

11

Safety Precautions
Precautions for Use Caution
Make sure the cable is not damaged or excessively bent.
It may cause electric shock, fire, or malfunction. Do not hold the leg massage unit with your hands.
It may cause safety accidents, physical damage, product damage, or malfunction. Prevent pets from biting the power cable.
It may cause electric shock, product damage, or malfunction. Please ensure the power switch is off before connecting the power.
It may cause electric shock, product damage, or malfunction.

Please start at a lower intensity for safe use.
It may cause physical damage.
Do not lean or hang on the back side of the massage chair.
It may cause safety accidents, physical damage, product damage, or malfunction.
Do not stand on the leg rest when the massage chair is reclining.
It may cause safety accidents, physical damage, product damage, or malfunction.
Do not sit on the back of the massage chair, arm massage unit, or leg massage unit.
It may cause safety accidents, physical damage, product damage, or malfunction.

12 BODYFRIEND Massage chair

Safety Precautions
Precautions for Use Caution
Store the controller in the given position and do not pull or hit it.
It may cause safety accidents, physical damage, product damage, or malfunction.
Do not use the Bluetooth speaker at a loud volume for a long period of time. (Applies to some massage chairs)
It may damage your hearing ability.
Please disconnect the power plug before cleaning or mending the massage chair.
It may cause safety accidents, physical damage, product damage, or malfunction.
Use a sealed cable when charging via the USB charging port. (Applies to some massage chairs)
It may cause electric shock, fire, or malfunction.

Do not smash the controller buttons, and be wary that no button is pressed.
It may cause safety accidents, physical damage, product damage, or malfunction.
Do not wash the product with water.
It may cause electric shock, fire, or malfunction.
Gently remove dirt with a soft cloth and do not use organic solvents, such as thinner, or chemicals.
It may cause product damage.
Sealed cable refers to a cable with a protected cord covered with aluminum foil, copper, or steel nets to reduce noise from the outside and inside.

13

Safety Precautions
Instructions Before Use Precautions
· Do not use the product if – Doctor diagnoses to not use this massage chair for those who suffer from thrombosis, embolism, a serious varicose
veins – Pregnant women in the first trimester or the beginning of the third pregnancy trimester – Those who suffer from severe diseases related to the heart, kidneys, or liver – Those who suffer from schizophrenia or other mental disorders – Those who suffer from uncontrollable epilepsy or other brain diseases – Those who cannot move by themselves
· Before use, consult with a specialist if – Pregnant women other than those who are within the first trimester and may experience side effects from the use – Those who have higher body temperature and suffer from acute inflammation, including chills and fever – Those who suffer from severe skin disease, including pressure sore or burn – Those who suffer from a malignant tumor – Those who are old, suffer from extreme weight loss or loss of muscle tissue due to other diseases – Those who need to stay in bed due to medical treatment – Those who are diagnosed with acute disc and acute cervical sprain – Those who suffer from severe osteoporosis – Those who are using implantable electronic medical devices, including implantable pacemaker – Those who lack communication ability – Those who have difficulty moving their body – Those who have any other health concerns – Those with joint discomfort due to hip or knee joint surgeries (artificial joint, fracture, etc.)
Instructions for Use Heating Feature
– If using the product long without rest, it may cause a low-temperature burn or any other risks. – Do not let skin come in direct contact with parts of the massage chair that heat up. – Supervise young children, seniors, and patients when they are using this product as they have sensitive skin. – Do not fall asleep with the heating function on.
Possible Side Effects
· Please note the following side effects, which may occur during use. – Minor abrasions, bruising, etc. – Damage to muscle or tendon injury due to overuse or too much pressure – Allergic reactions and burns – Elderly spine fractures, dislocated joints, etc.
14 BODYFRIEND Massage chair

Components and Descriptions
Opening the box
This product is packaged in one box. Please check that you have received all necessary parts. · Body Box: Body, Accessory Box (Controller, Power Cable, And Manual)

01

06

02

Exterior

03

07

01 Speaker

02 Shoulder Massage Unit

04

08

03 Controller Storage

04 Arm Massage Unit

05 Leg Massage Unit

05

06 Head Sheet

07 Inside Key

08 Side Panel

09 Wheels for ease of movement 09

Inside Key

01 Power / ROVO Mode

Power: Press and hold the button

01

to turn the power on or off.

ROVO Mode: This button will

02

quickly transition the massage

mode to a different ROVO Mode if

pressed during operation.

02 Adjust Reclining Angle

Turn the dial clockwise

to elevate the chair’s position and

03

turn it counterclockwise to recline.

03 USB Charging Port

15

Moving and Installation
Moving method and checking for leg room
· Before installation, check whether there is enough room for installation. · Remove all obstructions or miscellaneous objects around the product. · Do not install the product with its back facing a glass window. · Recline the product until it is convenient enough to move, then move it to the desired location.
Install it by slowly putting it down. · Be careful that the cables do not become stuck under the product during installation.
The weight of the product may cause damage or discoloration to the floor. When moving the product, make sure more than two people carry it together.

23.6 in (60 cm)

5.9 in (15 cm)

16 BODYFRIEND Massage chair

How to Connect the Product
Connecting the controller
Plug the controller cable to the controller connector located inside the right side panel. Controller connector Controller cable
Connecting to power source
Plug the power cable into the power port positioned at the rear bottom. Turn the power switch on after connection.
Power port Fuse
Power switch
17

How to Connect Wi-Fi
Connecting to Wi-Fi
BODYFRIEND [Wi-Fi Connection Assistant] app enables the latest software updates without any service technician. 1. Check before connection Check if the product and Wi-Fi router are connected to the power.
Check if the router supports 2.4GHz. (5 GHz not supported) Check the SSID (router name) and password of the Wi-Fi router in use.
2. Install the app Smartphone – Search for [Bodyfriend Wi-Fi Connection Helper] in Google Play Store or Apple App Store and download the app. Complete the connection by following the instructions in the app.
Notes
01 This BODYFRIEND product supports 2.4 GHz only. (5 GHz not supported) 02 Some smartphones may fail to connect to Wi-Fi due to their device settings. 03 The app is supported in Android OS ver. 5.0 or higher/iOS ver. 12.0 or higher. 04 Wi-Fi connection may fail due to an unstable network or firewall. 05 If you fail to connect to Wi-Fi after taking measures instructed by the Internet service provider, please
contact our customer service [Tel. 562-991-5546] 06 Service features may vary due to product specifications and changes by the app updates without
previous notice.
18 BODYFRIEND Massage chair

Controller Button Descriptions

01

18

Controller Components

02

19

01 Heating Indicator

02 Auto/Manual Program Indicator

20

03 Profile Indicator

04 Current Massage Mode Indicator

03

21

05 Airbag Indicator

04

06 Leg Length Adjust Indicator

07 Leg Angle Adjust Indicator

05

22

08 Sole Roller Indicator

23

09 Neck · Shoulders Massage Speed

06 07

24

Back · Waist Massage Speed

Waist · Butt Massage Speed

08

25

Sole · Calf Massage Speed

09

10 Volume Adjust (Go to Settings)

11 Power/Pause

12 Home

13 Up/Down/Left/Right

10

26

14 OK

15 Zero Gravity Angle Settings

11

27

16 Spot Adjust

17 Legrest Adjust

12

28

18 Zero Gravity Indicator

19 Bluetooth Connectivity

20 Volume Intensity Level

13

21 Massage Time

14

22 Shoulder Position

23 Massage Module Position

24 Full Body Angle Adjust Indicator

15

29

25 XD Intensity Level

26 Add to Favorites

27 XD Intensity Level Settings

16

30

28 Back

29 Massage Option

30 Recline Adjust

17

31

31 Leg Length

19

Controller Button Descriptions

Power/ Pause

Power: If the [Power button] is pressed during operation, check the guide screen, and choose Yes. All movement will stop and all massage balls and parts of the massage chair will return to their original position. Pause: If [Power button] is pressed during operation, the massage chair will pause. When you check the guide screen and select No, the massage will resume.
[ ] Braille: Braille is indicated for the visually impaired.

XD Intensity You can customize the range for the roller heads to protrude along the contours of

Levels

your body.

[ ] Braille: Braille is indicated for the visually impaired.

Home

If the [Home button] is pressed, it will lead to the Home screen.

Back

Go to the previous screen.

Up/Down/ Left/Right, OK

Move and select by [Up/Down/Left/Right button] and run by [OK button]. In the massage screen, select the desired massage part using the [Up/Down button], and adjust the massage speed levels using the [Left/Right button].

Zero Gravity

This button will transit the body into the zero-gravity position, which is an ideal posture for massages.
In some modes, you can manually change the angle after the indication of auto leg adjust is off pops up.

Massage Option

Controls roller, heating, and airbag intensity levels.

Spot Adjust
Legrest Adjust
Leg Length
Recline Adjust

Manually adjust shoulder position during Auto massage. During Custom Care, there is a separate ‘Fix Massage Ball’ menu and during Parts Care,
pressing [Massage Position Button] does not fix it in one position.
This button adjusts the leg angle. You can adjust the individual left/right leg massage units. In some modes, you can manually change the angle after the indication of auto leg adjust is off
pops up. When the leg angle changes, the leg length will be measured again.
For accurate measurement, put the heel deep inside the leg units.
Adjusts the leg length. You can adjust the individual left/right leg massage units. In some mode, you can manually change the length after indication of auto leg adjust is off
pops up.
This button adjusts the reclining angle. In some modes, you can manually change the angle after the indication of auto leg adjust is off
pops up.

20 BODYFRIEND Massage chair

Controller Operation Descriptions

Start
[Power button] > Select the desired mode and press the [OK button] > Sense body and adjust shoulders > Start massage

01

02

03

04

05

01 Create a New Profile
Click [Create New Profile] and select a name to create your own profile. When using a registered profile, body shape measurement, shoulder position are automatically saved after the first session.
‘Massage Speed, Rolling Speed, Air Strength, and XD Strength’ set for each program are also automatically saved. Guest profiles have some services restricted.
02 Home Screen This will pop up when pressing the [Home button]. Users can select their desired program and other massage chair feature details.
03 Checking for the Contour of User’s Body When the massage starts, the chair will automatically check and set up for the contour of your body. Please keep your back straight while checking for the contour.
04 Adjust Shoulder Unit Position After checking the contour, the Adjust Shoulder Unit Position screen will appear. Press the [Spot Adjust button] to change position and press the [OK button]. When pressing the [OK button], the massage will start immediately. When not pressed, massage will automatically start 10 seconds later.
05 Massage Status Screen This screen shows the status and time of the current massage. Select the desired massage location using the [Up/Down button] and adjust the massage speed using the [Left/Right button].
Finish
[Power button] > Check the guide screen and select End > Massage ends

21

Controller Operation Descriptions

Separately-moving leg massage unit by left/right

01

02

01 Adjust Leg Angle

[Legrest Adjust button] > Select left, right, or both by pressing the [Left/Right button] > Adjust the angle by using the [Legrest Adjust button] or [Up/Down button] > [OK button]

02 Adjust Leg Length
[Leg Length button] > Select left, right, or both by pressing the [Left/Right button] > Adjust the length of each unit by using the [Leg Length button] or [Up/Down button] > [OK button]

Object detection notice
Object detection guide screen > Remove the object and press the [OK button] > Resume massage
If the product continues to show the Object Detection screen after removing the object, press and hold the [OK button] to return to its original position.

Object detection sensors are positioned at a total of 14 places at the leg units and back of the massage chair. 22 BODYFRIEND Massage chair

Controller Operation Descriptions
Adjust shoulder unit position
Auto Program (ROVO Mode, Health Care, Parts Care, Daily Care, Mental Care) 01 When pressing the [Spot Adjust button] in the lower region of the controller during the auto program,
the current massage and song will be paused and guide screen for re-adjusting shoulder unit position will appear. 02 Adjust the shoulder unit position by the [Spot Adjust button] or [Up/Down button], press [OK button], and the massage will resume.
Custom Care has a separate Massage Ball – Fixed menu. During the massage for each body part, pressing the [Spot Adjust button] will not fix the massage spot.
Quick ON/OFF by each body part
Quick ON/OFF for each body part sets up each Airbag and Roller features for each body part in the Massage Status screen. [How to Operate] 01 Massage Status screen > Go to the human image at the top by using the [Up/Down button] and select
the desired body part among Lower Body/Arms/Shoulders. 02 Select the desired body part and turn on/off the Airbag or Roller features.
Arms, Shoulders only allows turning Airbags on/off.
23

Controller Operation Descriptions
ROVO Mode
Home > ROVO Mode > Select a mode and press the [OK button] > Sense body and adjust shoulders > Start massage
Health Care
Home > Health Care > Select a mode and press the [OK button] > Sense body and adjust shoulders > Start massage
Parts Care
Home > Parts Care > Select a mode and press the [OK button] > Sense body and adjust shoulders > Start massage
24 BODYFRIEND Massage chair

Controller Operation Descriptions
Daily Care
Home > Daily Care > Select a mode and press the [OK button] > Sense body and adjust shoulders > Start massage
Custom Care
Home > Custom Care > Select Massage Area > Select Massage Style > Select Roller Width > Select Massage Option > Select ‘Start Cust. Care’ and press the [OK button] > Start massage
Massage Area – Arms and legs can only be set as ‘Select Option’. The massage head movement range can only be set for the Massage Area – ‘Direct Selection’. Massage style – It is not possible to set the massage ball spacing for the ‘kneading’ option.
25

Controller Operation Descriptions
Mental Care
Home > Mental Care > Select a mode and press the [OK button] > Sense body and adjust shoulders > Start massage

Favorite
01 Registration: Run the desired mode > Custom Massage settings > Register as a Favorite. 02 Run: Home > Favorite > List > Select the desired mode among the favorite > press the [OK button] 03 Manage the list: Users can register up to 8 Favorite. Users can remove unnecessary modes on
“Favorite – Manage”.
When the Favorite mode changes, it is registered as a new Favorite mode.
[Favorite Save History Range]

Auto Program
01 Select Mode 02 Massage Speed for Each Body Part 03 XD Intensity 04 Airbag Intensity for Each Body Part 05 Music

Custom Care

01 Massage Spot

06 Massage Position

02 Massage Technique 07 Back Unit Angle & Position

03 Massage Width

08 Leg Angle & Position

04 Vertical Speed

09 Airbag Intensity for Each Body Part

05 XD Intensity

Roller
Home > Settings > Massage Option > Roller > Adjust the speed among 0~5 levels

26 BODYFRIEND Massage chair

Controller Operation Descriptions
Heating
Home > Settings > Massage Option > Heating > Select the location and adjust the intensity among 0~3 levels
Heating is limited to where heating wires are applied. To prevent low- temperature burns, after 20 minutes of Level 3 heating intensity, it is automatically reduced to Level 2.

Airbag
Home > Settings > Massage Option > Airbag > Select the location and adjust the intensity among 0-5 levels

Massage time
Home > Settings > Massage Time > Select the massage time among 10/20/30 minutes

Vol · Brightness
Home > Settings > Vol · Brightness > Select the Speaker and Controller Volume, Brightness

27

Controller Operation Descriptions

Ending Position
Home > Settings > Ending Position > Select the Fixed Position and sit

Roller Config.
Home > Settings > Roller Config. > Select the Roller location and Width / XD Intensity Level Settings > Save

Connect Chair
Home > Settings > Connect Chair > Wi-Fi and Bluetooth Settings
How to Set up Bluetooth
01 Home > Settings > Select Bluetooth 02 Select Connect and [OK button] When autoconnect is ON and the
massage chair turns on, it will automatically connect to the last-connected device. 03 Mobile devices – Activate Bluetooth Connection > Find Bluetooth Devices > Connect FALCON Name: FALCON-#### #### is a unique Bluetooth number of the product. If there are various massage chairs in one area, please check the serial number before connecting.

Language
Home > Settings > Language > Select Language

Chair Update
Home > Settings > Chair Update
Please select ON for the Wi-Fi settings to update to the latest software.

28 BODYFRIEND Massage chair

ROVO Mode Health Care

ROVO Mode
Home > ROVO Mode > Select a mode and press the [OK button] > Sense body and adjust shoulders > Start massage

Iliopsoas Relaxation

Relaxes the core muscles with static stretches.

Cycle Mode

Boosts the flexibility of the lower body by relaxing muscles around the knees and hip joints with cycling movement.

Full Body Stretch

A massage course that supports the back of the head and pulls the lower extremities along with a massage around the spine to strongly stretch the spine.

Legs-Hip Stretch

Strongly stretches the lower body by supporting the pelvis and pulling the legs.

Piriformis Relaxation

Boosts flexibility by relaxing muscles on the back of the buttocks.

PNF Stretch

Combines the relaxation of muscles in the lower body and muscle exercises concurrently.
PNF stretch mode applies slight force to induce muscle relaxation. Follow the voice instruction and do not apply excessive force to the massage chair.

Rovo Refresh

Kneads and applies acupressure to the areas where fatigue is built up, providing vitality and energy.

Rovo Recovery

Boosts the flexibility of the legs by gently applying acupressure focused on the neck and waist.

Health Care

Home > Health Care > Select a mode and press the [OK button] > Sense body and adjust shoulders > Start massage

Nape Tension Relief

Relaxes and focuses on four muscles attached to the occipital bone and back of the neck.

Relaxed Waist

A massage course that gently relaxes your back and waist.

Hangover Relief

Massages the key acupuncture points for a hangover cure.

Full body Relaxation

A massage course that provides acupressure to the whole body and provides comfortable relaxation.

The elderly and pregnant women should refrain from using stretching mode. 29

Parts Care Daily Care Mental Care

Parts Care
Home > Parts Care > Select a mode and press the [OK button] > Sense body and adjust shoulders > Start massage

Full Body

Bodyfriend’s full body massage course that helps with proper posture and muscle relaxation.

Neck · Shoulders

Relaxes neck and shoulders via kneading and stretching.

Waist Butt Relaxes back and buttocks areas through pressure and kneading.

Feet · Legs

An intensive leg massage course in various styles.

Daily Care
Home > Daily Care > Select a mode and press the [OK button] > Sense body and adjust shoulders > Start massage

Deep Sleep

Induces sleep via soft and simple full-body massage and angle variation for 30 minutes.

Sport

This course relieves fatigue by strongly stimulating tired arms, legs and soles after exercise.

Good Morning
After-meal

Perfect course in the morning to refresh your sleepy body.
This course is for intestinal health after eating by massaging beneficial stimulating points for the intestines and around the buttocks.

Student Care Intensive neck and back massage course for students who are tired after a busy day.

Student Relaxation

Relaxation massage course for students who are stressed from exams.

Student Rest Massage course designed to help exhausted students rest and get sleep.

Mental Care
Home > Mental Care > Select a mode and press the [OK button] > Sense body and adjust shoulders > Start massage

Consolation Healing massage course that provides messages that empathize with and comfort you.

Breathe Control
Imagery Mode
Joy of Immersion

A breath control massage course that relaxes you with narration accompanied by classical music.
This course is for those who want to freely imagine their own getaway with XD mental imagery sound.
This course provides rest and recharges the fatigued mind and body due to studies and work.

30 BODYFRIEND Massage chair

XD Module Description

BODYFRIEND’s exclusive new XD massage system
1. An advanced massage with two to four massage balls alternating according to the body part – Provides an optimized massage for your aching waist with four massage balls focusing on it. – Provides an intense massage with two massage balls concentrating on your knotted shoulders.
2. Wide and Deep XD Massage – Provides a kneading massage for a wider area using the long axis of rotation of the XD module. – Massage balls provide a sophisticated and deep massage while drawing an X pattern.
3. Ergonomic XD Massage Angle – Adjust the angle depending on the massage technique for a more focused massage on body parts. – Provide strong massage for big muscles and gentle massage for small muscles. – Realize similar angles of massage conducted by a real massage therapist.

XD Solid Dual Structure Massage
A customization system in which the massage intensity can be changed for each individual’s taste. Blue, five levels – Provides an optimized massage by adjusting the intensity of each level of the XD module.

Level 1

Level 2

Level 3

Level 4

Level 5

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Product Size and Specifications

For performance improvement, the specification may partially change without previous notice.

Model

BFR-7210US

Rated Voltage

110-120 V, 60 Hz

Rated Current

150 W

USB

5 V, 3 A

Auto Timer

10/20/30 minutes

Airbags

Shoulders / Arms / Calves / Top Of Feet / Heels

Rollers

Soles

Massage Ball Range

Neck – buttocks

Remote Controller

4 inch

Speaker

2 ch, 6 W

Product Weight

224.9 lb (102 kg)

User Maximum Weight 221 lbs (100 kg)

Upright

61.4 in (Length) X 29.5 in (Width) X 45.7 in (Height) (156 X 75 X 116 cm)

Reclined

71.2 in (Length) X 29.5 in (Width) X 33 in (Height) (181 X 75 X 84 cm)

General Name

Electric Massager

32 BODYFRIEND Massage chair

Customer Support Guidelines

If you encounter minor malfunctions or errors, please refer below before contacting the customer center.

Problem

Cause
Did not press the Power button on the controller or inner key

Solution Press the Power button

Program is not selected

Select and run the program

Massage chair does not operate

Power is not properly plugged in Power plug/cable is damaged

Properly plug the power into the socket

Fuses is burnt Electrical circuit is malfunctioning

Please contact the after-service center

Massage chair makes noise during use

General machine noise
– Air pump vibration, air inlet/outlet noises – Noise due to airbag inflation – Solenoid valves opening/closing – Sheet friction

The noise is general machine noise. There is nothing wrong with the product

Used the massage chair for a long time

Restart the machine (after 30 min)

Tear from long-time usage

Please contact the after-service center

Machine suddenly stops during the operation
Machine suddenly stops during angle change

Accidentally pressed the OFF button
Massage time has ended
Check the object detection sensors and whether there are any objects caught between parts
Excessive usage or shock

Press the Power ON button Restart the machine (after 30 min)
Remove the object and restart the machine
Restart the machine (after 30 min)

Massage balls caught or crashed into the interior sheet during the operation

Frictions between the massage balls and sheets

Rubdown technique generates such a phenomenon due to massage balls so it’s not a problem

Does not go back to the original position

Excessive use

Please contact the after-service center

Overheated controller

Use the massage chair for a long time

Restart the machine (after 30 min)

Overheated power cable

Excessive load Other miscellaneous causes

Restart the machine (after 30 min) Please contact the after-service center

Airbags do not activate

Air hose disconnected Air-related power cord is disconnected

Please contact the after-service center

33

Warranty Terms and Conditions
Covered
– All parts, labor, and framework of the chair – Labor and parts covered for the first three years at no cost to Purchaser – Structural Framework covered at no cost to Purchaser for all five years – Defects in materials and workmanship
All goods sold hereunder, except accompanying accessories, documentations, or enhancements, are warranted to be free from defects in material and workmanship at the time of delivery to Purchaser and covered for the above, for a period of five (5) years from the date of delivery. Defective material may be returned to BODYFRIEND after inspection by an agent of BODYFRIEND and upon receipt from BODYFRIEND of shipping instructions specific to the defective goods authorized by BODYFRIEND to be returned. Goods returned in accordance with the foregoing procedure will be replaced or repaired, at the option of BODYFRIEND, and returned to Purchaser without charge. This warranty is subject to the following LIMITATIONS AND EXCLUSIONS :
Limitations
– This express warranty applies to massage chairs ONLY, and not to accompanying accessories, documentation or enhancements;
– This warranty is non-transferable; – This warranty is valid only within the continental US; – BODYFRIEND’s responsibility and Purchaser’s exclusive remedy under this warranty is limited to the
repair or replacement of defects in material and workmanship, as set forth above. BODYFRIEND is not responsible for any consequential damages resulting from the breach of this or any other express or implied warranty with respect to the goods; – This express warranty is the only warranty applicable to this transaction. It excludes all other express oral or written warranties and all warranties implied by law with respect to the goods, including any warranties of merchantability or fitness for a particular purpose; – This warranty does not extend to any of BODYFRIEND’s products which have been subject to misuse, accident or improper installation or storage, maintenance or application, nor does it extend to products which have been repaired or altered outside of BODYFRIEND or its authorized agents, nor does this warranty extend to any labor charges for removal and/or replacement of the nonconforming or defective product or part thereof; – Every claim under this warranty or related to this purchase order shall be deemed waived by Purchaser unless made in writing within five (5) years of the receipt of the goods to which such claim relates; AND – This warranty is void in the event that repairs are made by anyone other than BODYFRIEND without prior authorization from BODYFRIEND. The terms of this warranty shall be governed by the laws of the state of California.
34 BODYFRIEND Massage chair

Warranty Terms and Conditions
Exclusions
This express warranty is void without this warranty card and requested information (date of purchase, installation, RMA, etc.). This express warranty does not cover damage resulting from improper installation or use, neglect, dropped product, unreasonable maintenance, failure to follow instructions, unauthorized repairs, alterations, modifications of original condition, and cosmetic alternations. Furthermore, warranty does not cover damage resulting from improper use of electrical/power supply; loss of power; electrical disturbances, power surges. Also, damage or cracked screen because of personal misuse, excessive force, transportation damage, theft, abuse, misuse, vandalism, or natural disasters (fires, floods, rust, corrosion, sand, dirt, windstorms, hail, earthquakes, or any exposure to weather conditions) are not covered under stated warranty. BODYFRIEND does not honor warranty for products purchased by or through unauthorized dealers, product used commercially or for commercial purposes, and time lost by owner during the time the product is being replaced, at a repair facility, etc. Natural occurrences such as, but not limited to softening/hardening of foams and composites, fading, wear, pilling of fabrics, natural markings, grain and dye variations in leather, and failure of attach points does not validate issue of warranty, as well as items intended to be periodically replaced by Purchaser during the normal lifetime of a product including, but not limited to batteries, light bulbs, and etc. Seat cover replacement and other accessories are not covered under warranty.
Labor
Only for the first three years of the warranty period (“Labor Service Period”), BODYFRIEND will provide labor services for the repair or replacement of defective parts at no cost to Purchaser. However, Purchaser is responsible for all shipping, duties, and brokerage fees. Upon expiration of the Labor Service Period, Purchaser shall pay for any labor service charges. Labor services are limited to the replacement of the defective product or parts with a similar product of equal or less value. If replacement is not accepted by Purchaser, BODYFRIEND or its labor service provider is no longer responsible for further service under this labor warranty. If and only when deemed necessary at its sole discretion, BODYFRIEND will send a service provider at no cost. Field service is only available within the continental US and under the Labor Service Period. If no problem is found upon diagnosis, Purchaser may be charged with standard rate for unnecessary service calls. *Listed years vary by product
BODYFRIEND 855-200-3524 service@bodyfriend.com
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Product Name Model Customer Service Manual Number

Electrical massager BFR-7210US 562-991-5546 240429

WARNING: This product can expose you to chemicals including RoHS (Pb, Cd), which is known to the State of California to cause cancer, birth defects or other reproductive harm. For more information, go to: www.P65Warnings.ca.gov
Please remove this manual according to the local separate waste collection rules.

References

• P65Warnings.ca.gov

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