Husqvarna HCM 500 Built In Bluetooth Gateway Instruction Manual

Husqvarna HCM 500 Built In Bluetooth Gateway

Product Information

Specifications

• Model: HCM 500 Gateway
• Rated Voltage: V (specific voltage not provided)
• Manufacturer: Husqvarna

Introduction
The HCM 500 Gateway is a product designed for specific use cases, ensuring compliance with relevant directives. It is essential to follow safety guidelines and instructions for proper operation.

Product Overview
The product features LED indicators (A, B, C) that provide information about the device’s status, such as power connection, mobile network status, and more.

Symbols on the Product

• (A), (B), and (C) flashing or changing indicate product startup.
• (A) green light indicates power supply connection.
• (B) flashing green quickly means the product is trying to find a mobile connection.
• (B) flashing green slowly indicates connection to a mobile network.
• (B) red light indicates mobile connection failure.
• (C) flashing blue indicates non-domestic waste packaging.

Product Usage Instructions

Safety
It is crucial to read and understand the safety definitions provided in the manual. Warnings, cautions, and notes highlight important aspects of product operation to prevent accidents or damage.

Assembly
Follow the assembly instructions carefully to ensure proper setup of the HCM 500 Gateway.

Installation
Install the product according to the guidelines provided in the manual, ensuring compliance with any local regulations or restrictions.

Maintenance
Regular maintenance is essential to keep the product functioning optimally. Refer to the maintenance section for detailed instructions.

FAQ

• Q: What should I do if the LED indicators show a red light for mobile connection?
  A: If the (B) LED indicator shows a red light, it indicates a mobile connection issue. Check your network settings and ensure proper signal reception. If problems persist, contact a Husqvarna service agent for assistance.

• Q: How do I dispose of the product properly?
  A: When disposing of the product, ensure it is done following local regulations for electronic waste disposal. Do not dispose of it in domestic waste.

Introduction

Product description and intended use
The product is a hub that sends data to and receives data from Husqvarna products that have a Bluetooth® Low Energy (BLE) module. The hub sends the data through the cloud solution Husqvarna Fleet Services™. To get access to the data, a Husqvarna Fleet Services™ account is necessary. Refer to Husqvarna Fleet Services™ on page 3 for more information.

The product has a built-in Bluetooth® interface and a mobile network interface.

CAUTION: Local restrictions for operation, such as in aircraft or hospitals, must be obeyed. When the product is installed, it is not possible to set it in flight mode.

Product Overview

1. Antenna bracket
2. Antenna
3. Hub
4. LED indicator for power
5. LED indicator for mobile connection
6. LED indicator for Bluetooth® connection
7. Rating plate with scannable code
8. Power adapter with plugs for different markets
9. Operator’s manual

LED indicator overview

device.

Note: All possible LED indications are not given in the table. If you have problems with your product, speak to a Husqvarna service agent.

Husqvarna Fleet Services™
Husqvarna Fleet Services™ is a cloud asset management solution that gives the fleet manager an overview of all products that are connected via either embedded or aftermarket sensors. The sensors record data like runtime, service intervals, and more. For more information about Husqvarna Fleet Services™, download the iOS or Android app Husqvarna Fleet Services at https://apps.apple.com/se/app/husqvarna-fleet-services/id1334672726 or https://play.google.com/store/apps/details?id=com.husqvarna.hfsmobile&hl=en.

Symbols on the product

Note: Other symbols/decals on the product refer to certification requirements for some markets.

Rating plate

1. Model
2. Serial number
3. Rated voltage, V
4. IP class
5. Manufacturer
6. Scannable code

Product damage
We are not responsible for damages to our product if:

• the product is incorrectly repaired.
• the product is repaired with parts that are not from the manufacturer or not approved by the manufacturer.
• the product has an accessory that is not from the manufacturer or not approved by the manufacturer.
• the product is not repaired at an approved service center or by an approved authority.

Safety

Safety definitions
Warnings, cautions and notes are used to point out especially important parts of the manual.

• WARNING: Used if there is a risk of injury or death for the operator or bystanders if the instructions in the manual are not obeyed.
• CAUTION: Used if there is a risk of damage to the product, other materials or the adjacent area if the instructions in the manual are not obeyed.

Note: Used to give more information that is necessary in a given situation.

General safety instructions

WARNING: Read the warning instructions that follow before you use the product.

• This product can cause serious injury. Before you use the product, you must read and understand the contents of this operator’s manual.
• Use the product only as given in this operator’s manual. Incorrect use can cause serious injury, death and damage to property.
• Keep the operator’s manual together with the product. If the product is given to a third party, always include the operator’s manual.
• Keep children and animals away from the product.
• Keep the product clean and dry.
• Do not operate the product in rain or a wet environment.
• Operate the product in a dry location indoors.
• Do not operate the product in areas where fire or explosions can occur.
• Do not cover the product.
• Do not do modifications to the product.
• If you do not understand how to operate the product correctly, speak to a Husqvarna service agent.

Electrical safety
WARNING: Read the warning instructions that follow before you use the product.

• Risk of electrical shock or short circuit if the safety instructions are not obeyed.
• Use an approved power outlet that is correctly installed and not damaged.
• Do not use other power adapters than the one supplied for your product.
• Do not try to disassemble the product or power adapter.
• Do not use a defective or damaged product.
• If the power adapter is damaged, disconnect it from the power supply and do not touch the damaged area.
• Make sure that your hands are dry before you touch the power adapter.
• Do not let the pins on the power plug touch metal objects. There is a risk of short circuit.

Safety instructions for installation
WARNING: Read the warning instructions that follow before you install the product.

• Install the power cord in a position where it cannot cause a person to fall.
• Install the power cord in a position where it cannot become damaged, bent or crushed.
• Before you attach the product to a wall, make sure that there are no cables or pipes in the wall.
• Install the product to a wall as given in this operator’s manual. If it is incorrectly installed, it can move out of position, fall down or become too hot.

Safety instructions for maintenance
WARNING: Read the warning instructions that follow before you do maintenance on the product.

• Disconnect the product from the power supply before you clean the product.
• Only let an approved Husqvarna service agent do maintenance and repairs on the product.
• Use only original Husqvarna spare parts and accessories.

Assembly

To assemble the product
The hub has a built-in antenna for Bluetooth® communication. For better signal strength, we recommend installing the external antenna.

1. Remove the nut and the washer from the antenna.
2. To install the antenna horizontally, do these steps:
   • Put the antenna wires through the hole (A) in the antenna bracket.
   • Install and tighten the nut.
   • Put the antenna wires through the hole (B) in the antenna bracket.
3. To install the antenna vertically, do these steps:
   • Do not use hole (A) and put the antenna wires directly through hole (B).
   • Install and tighten the nut.
4. Connect the antenna wires to the related connectors at the front of the hub.
5. Connect the power cord to the connector (A).
6. Install the correct power plug for your market in the adapter.

Installation

Introduction
WARNING: Read and understand the safety chapter before you install the product.

To install the product

1. Connect the power adapter to a power outlet.
2. Wait until the LED indicators on the product do not flash orange.
3. Connect the product to the app Husqvarna Fleet Services.
   • Refer to To connect to the product with Husqvarna Fleet Services on page 6.
   • Obey the instructions in the app Husqvarna Fleet Services.

To connect to the product with Husqvarna Fleet Services
Note: Radio transmission by Bluetooth® will be enabled on the first time of connection to the mains socket, and stay on after that.

1. Download the iOS or Android app Husqvarna Fleet Services.
2. Go to https://fleetservices.husqvarna.com for more information.

To install the product on a wall
Note: Since walls can be of different materials, screws are not included.

1. Disconnect the product from the power supply.
2. Select a location in range of the connected Husqvarna products.
3. Install the product on the wall with 4 screws.
   • Put the product with the antenna up and the connectors down.
   • Use M5 screws and tighten to 0.5 Nm.

Maintenance

Introduction
WARNING: Read and understand the safety chapter before you do maintenance on the product.

To clean the product
WARNING: Disconnect the product from the power supply.
CAUTION: Do not use cleaning agents, water or sharp objects to clean the product.

• Clean the surfaces of the product with a soft and dry cloth.
• Clean the air openings with a brush.

Troubleshooting

If you have problems with the product, speak to a Husqvarna service agent.

Disposal
Obey the local recycling requirements and applicable regulations.

Technical data

Technical data, hub

data subscriptions.
Frequency bands| B2/B4/B5/B12/B13/B26

2.4 G

GPRS EDGE LTE GSM 850, 1900

Bluetooth Low Energy (BLE) technology radio spectrum

Bluetooth ® version| 5.0
Frequency band, GHz| 2.4
Bluetooth Low Energy (BLE) technology radio spectrum

Frequency range, MHz| 2360–2500

Technical data, antenna

Mechanical data

Height, mm/in.| 22.5/0.88
Diameter, mm/in.| 80/3.14
Operating temperature range, °C/°F| -40–85/-40–185
IP class| IP66
Electrical data

Frequency range, MHz| Element 1| 698–960/1710–3800
Element 2| 2400–2485/4900–6000
Operational band| 2G/3G/4G/5G, WLAN/Wi-Fi
Peak gain| Element 1: 698–960 MHz| 0 dBi
Element 2: 1710–3800MHz| 2 dBi
Element 3: 2.4 GHz| 2 dBi
Element 4: 5.0 GHz| 4 dBi
GPS/GNSS data

Frequency range, MHz| 1562–1612
LNA Gain, dB| 26
Typical current, mA| 15
Typical voltage, VDC| 3–5

Technical data, power adapter

Registered trademarks
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, inc. and any use of such marks by Husqvarna is under license.

Declaration of Conformity

EU Declaration of Conformity
We, Husqvarna AB, SE-561 82 Huskvarna, Sweden, tel:+46-36-146500, declare on our sole responsibility that the product:

complies fully with the following EU directives and regulations:

and that the following standards and/or technical specifications are applied;
EN 62368-1:2014/AC:2015, EN 62311:2020, ETSI EN 300 328 V2.2.2, ETSI EN 301 908-1 V13.1.1, ETSI EN 303 413 V1.1.1, ETSI EN 301 511 V12.5.1, Draft ETSI EN 301 489-52 V1.1.0, ETSI EN 301 489-1 V2.2.3, ETSI EN 301 489-17 V3.1.1, ETSI EN 301 489-19 V2.2.1

UK Declaration of Conformity
We, Husqvarna AB, SE-561 82 Huskvarna, Sweden, tel:+46-36-146500, declare on our sole responsibility that the product:

complies fully with the following UK regulations:

Description

The Radio Equipment Regulations 2017
The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012

and that the following standards and/or technical specifications are applied;
EN 62368-1:2014/AC:2015, EN 62311:2020, ETSI EN 300 328 V2.2.2, ETSI EN 301 908-1 V13.1.1, ETSI EN 303 413 V1.1.1, ETSI EN 301 511 V12.5.1, Draft ETSI EN 301 489-52 V1.1.0, ETSI EN 301 489-1 V2.2.3, ETSI EN 301 489-17 V3.1.1, ETSI EN 301 489-19 V2.2.1

Description
The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023, Schedule 1

Statement of Compliance
We, Husqvarna AB, SE-561 82 Huskvarna, Sweden, tel:+46-36-146500, state on our sole responsibility that the product:

complies fully with the following UK regulations:

FCC Statement

Supplier’s Declaration of Conformity for HCM 500 Gateway
47 CFR § 2.1077 Compliance Information
Responsible Party: Husqvarna Construction Products North America, Inc. 17400 W 119th Street Olathe, Kansas 66061 USA U.S.
U.S. Contact Information: Neil Stanford, Compliance Manager, Telephone number: 913-928-1000
FCC Compliance Statement: Changes or modifications not expressly approved by Husqvarna can void the equipment’s compliance with FCC regulations, and limit the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

www.husqvarnaconstruction.com

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