PRISM plus Sentry Smart Lock User Manual

: September 26, 2024
: PRISM plus

Table of Contents

Introduction
Product Anatomy
Pairing Instructions
Delete Device Instructions
Reset Instructions
Preparation
Installation
Warranty
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Sentry
User Manual Please read before using the product
Version 1.0

Introduction

Product Introduction

Please read this manual carefully before installation and use of the product.
Failure to abide by these instructions may lead to issues that will void your warranty. PRISM+ will not be held responsible for any injuries and problems arising from such issues.
Please ensure that this product is installed only by an authorized PRISM+ installer.

Door Compatibility Guide

Door Thickness: Under 30mm
Door Handedness: Right and Left side opening
Direction of Opening: Inwards and Outwards

Product Setup Instructions:
You are required to set up the administrator password of the PRISM+ Sentry via the PRISM+ Connect App.

Unlocking Methods

Fingerprint| Keypad| PRISM+ Connect App| Card
If PRISM+ Sentry battery is too low to function:
A Type-C USB cable can be inserted to jumpstart the device.

Once the product is installed, please sync your device to your PRISM+ Connect App to set different modes of entry and to change lock settings.

Product Anatomy

Side buckle box

Door Compatibility
The default accessory kit is suitable for door thickness of under 30mm.
Note: Product size and layout may differ slightly due to design and product updates.
The pictures used in this guide are for reference only.

Pairing Instructions

Touch the keypad to wake up the lock.
Select the ‘+’ icon on the top right of the ‘My devices’ screen.
Select, ‘Locks’> ‘Sentry’.
Tap ‘Continue’, follow the on-screen instructions, and wait for your lock to connect.
Name your device (eg. Home), and then set the location to your current location. Tap ‘Save’ to complete.

Delete Device Instructions

There are 2 ways to delete the device:

Method 1:
Under ‘My devices’, swipe left on ‘Sentry’, select ‘Delete’.
Method 2:
Under ‘My devices’, select ‘Sentry’.
Select the settings icon on the top right corner, and select ‘Edit device’.
Select ‘Delete device’.

Reset Instructions

Open the back panel of the gate lock.
Use a sharp object to press the reset button.
When prompted, enter 000# and the reset is successful.

Preparation

Confirm The Opening Direction:
This smart lock is suitable for inward and outward opening doors and both left and right side handing.
Tools required:
Installation Dimensions:

Place the cutting guide on the door before you drill.
Ensure that you choose the correct screw length before mounting the lock on the door,

Installation

Place the front panel firmly against the door surface and fasten it to the rear panel. Adjust the position sideways depending on the door panel.
Fix the rear panel firmly against the door surface and fix it to the the rear sealing plate.
Install the side buckle box and use the installation pads if needed.
Final Checklist:
a. After the installation is complete try to unlock the door with a key to see if the mechanical connection is normal.
b. Try to use the passcode (123456#) and see if the keypad wakes up.
c. Pair the lock to the mobile app before usage.

Warranty

We offer a comprehensive 2 years warranty from the date of purchase and installation.
Warranty is void if:
a. The product is not installed by an authorized PRISM+ installer.
b. The product is not used with a spring loaded door closer.
c. Failure to use the product according to the instruction manual.
d. Damage caused by external factors such as natural causes and water ingress.
For products out of warranty, a reasonable fee will be charge for repair and maintenance services.
Our company deserves the final right of interpretation and is subject to change without prior notice.

FCC Statement

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions (1)this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.