Senken C40 Body Worn Camera User Manual

C40 Body Worn Camera

Product Information

Specifications

• Product: C40 Body Worn Camera
• EU Regulatory Conformance:
  • 2006/66/EC
  • 2011/65/EU
  • 2012/19/EU
  • 2014/53/EU

Product Usage Instructions

Packing List

Unpack carefully and check that you have received the following
items. If any item is missing or damaged, contact your dealer.

• Body Worn Camera (BWC) – Quantity: 1
• USB Data Cable – Quantity: 1
• Battery – Quantity: 1
• Power Adapter – Quantity: 1
• Belt Clip – Quantity: 1
• Documentation Kit – Quantity: 1

Product Overview

Product Layout

Figures in this manual are only for reference.

Keys

Operations

• Press: Press and release quickly.

• Long press: Press and hold for the preset
  duration.

• Press and hold: Keep the key pressed.

Functions

off the flashlight / Start or
stop silent video recording

LED Indicators

The product has two LED indicators. LED indicator 1 is for PoC
services, and LED indicator 2 is for battery level and operational
status.

LED Indicator 1

• Color: Red
• Status: Steady
• Description: The product is transmitting.

Frequently Asked Questions (FAQ)

Q: How do I charge the battery of the Body Worn Camera?

A: To charge the battery, use the provided Power Adapter and
connect it to the camera using the USB Data Cable. Make sure the
camera is turned off during charging.

C40 Body Worn Camera User Manual
Preface
Thank you for purchasing this product. To derive optimum performance from the product, please read this manual carefully before use. This manual is applicable to the following product: C40 Body Worn Camera

Icon Conventions
The instructional icons and their respective meanings are listed below:
: Indicates references that can further describe the related topics. : Indicates situations that could cause data loss or equipment damage.
Copyright Information
The product described in this manual may include the Company’s computer programs stored in memory or other media. Laws in PRC and/or other countries or areas protect the exclusive rights of the Company with respect to its computer programs. The purchase of this product shall not be deemed to grant, either directly or by implication, any rights to the purchaser regarding the Company’s computer programs. Any of the Company’s computer programs may not be copied, modified, distributed, decompiled, or reverse-engineered in any manner without the prior written consent of the Company.
Disclaimer
The Company endeavors to achieve the accuracy and completeness of this manual, but no warranty of accuracy or reliability is given. All the specifications and designs are subject to change without notice due to continuous technology development. No part of this manual may be copied, modified, translated, or distributed in any manner without the express written permission of us.
We do not guarantee, for any particular purpose, the accuracy, validity, timeliness, legitimacy or completeness of the Third Party products and contents involved in this manual.
EU Regulatory Conformance
As certified by the qualified laboratory, the product is in compliance with the essential requirements and other relevant provisions of the following directives: z 2006/66/EC z 2011/65/EU z 2012/19/EU z 2014/53/EU
Please note that the above information is applicable to EU countries only.

1. Packing List
Unpack carefully and check that you have received the following items. If any item is missing or damaged, contact your dealer.

Item Body Worn Camera (BWC)

Quantity (PCS)

Item

1

USB Data Cable

Quantity (PCS)
1

Battery

1

Power Adapter

1

Belt Clip

1

Documentation Kit

1

Figures in this manual are only for reference.

2. Product Overview
2.1 Product Layout

2.2 Keys

2.2.1 Operations

Operation Press Long press Press and hold

Description Press and release quickly. Press and hold for the preset duration. Keep the key pressed.

2.2.2 Functions
Key PTT Key Emergency Key

Short Press

Function

Long Press

/

Make PoC calls

/

Trigger or clear emergency alarms

Key
M Power On/Off Key Video Recording Key

Function

Short Press

Long Press

z Take photos (by default) z Increase the volume

z Turn on or off the flashlight z Increase the volume z Start or stop silent video
recording

Decrease the volume

z Start or stop audio recording (by default)
z Decrease the volume z Turn on or off the Stealth mode

Go back to the home screen

Tag or untag the file

Wake up or turn off the screen

Turn on or off the product

z Toggle down: start recording z Toggle up: stop recording

2.3 LED Indicators
The product has two LED indicators. LED indicator 1 is for PoC services, and LED indicator 2 is for battery level and operational status.

LED Indicator 1

Color Red
Green

Status

Description

Steady

The product is transmitting.

Steady

z The product is receiving. z The product is in a full-duplex call.

Orange

Steady

The talk permit is available. You can press and hold the PTT key to speak.

LED Indicator 2

Color

Status

Red

Steady

Description z In standby status, the battery level is below or equal to 10%. z In charging status, the battery level is below 90%.

Color

Status

Flashing

Green

Steady

Steady Blue
Flashing

Orange

Flashing

Red and blue

Flashing alternatively

Green and blue

Flashing alternatively

Red and green

Flashing alternatively

Description z The product is being turned on or off. The product is recording a video. z The product is fully charged. z In charging status, the battery power is above 90%. z In standby status, the battery level is above 10%. An exception occurs in data transmission. The product is transmitting data. The product is recording an audio.
The product finishes data transmission, and the product is not fully charged.
The product finishes data transmission, and the product is fully charged.
The product is being upgraded.

3. Before Use
3.1 Install the Nano SIM Card
Place your fingernail in the edge of the card slot cover, and then press and remove the cover. Slide the Nano SIM card holder to the left and open it up. Place the Nano SIM card in the slot. Close down the holder and slide it to the right to lock it in place. Put back the card slot cover, and then press firmly on the cover.
3.2 Attach and Remove the Battery
z Use only the Company’s standard or optional battery. Polarity reverse or use of other batteries may result in explosion and fire hazards.
z Dispose of used batteries in accordance with the “Recycling and Handling Safety Precautions” in Safety Information Manual.
z Attach the battery a. Align the two protrusions on the top of the battery with the two holes on the battery slot. b. Press the bottom of the battery down into the battery slot. c. Slide the battery latch to the left until you hear a click.

z Remove the battery a. Turn off the product. b. Press down the gray button in the middle of the battery latch, and then slide the battery latch to the right. The battery is unlocked.
3.3 Attach and Remove the Belt Clip
z To attach the belt clip, slide the belt clip down to the slot, as shown in the following figure.
z To remove the belt clip, press the metal piece upward during reversing the attaching steps.
3.4 Charge the Battery
Connect the product with the battery attached to power supply through the USB cable and power adapter in the

package, as shown in the following figure. You can learn about the charging status from the LED indicator. For details, see 2.2 LED Indicator.

4. Basic Operations
4.1 Turn On or Off the Product
Long press the Power On/Off key to turn on or off the product. After being turned on, the product displays the language selection interface or the video recording interface.
4.2 Understand the Screen
Status Bar
Home Screen

4.2.1 Status Bar Icon

The following table describes icons that might appear in the status bar.

Icon

Description More bars indicate higher battery level.

Icon

Description The Airplane mode is enabled.

The battery level is low.

The product outputs the voice through the earpiece.

The product is being charged.

More bars indicate stronger signals.

The Location feature is enabled.

The BT feature is enabled.

The Location feature is enabled, and valid location data has been received.

The product is connected to a BT accessory.

The product is recording a video.

The product is in the Emergency mode.

The product detects no SIM card.

The product is in the Stealth mode.

The product is connected to an accessory.

The product is recording an audio.

Icon

Description The product fails to connect to an accessory.

Icon

Description The product is pre-recording.

The product is connected to WLAN.

The product is post-recording.

4.2.2 Control and Notification Center
To enter the control and notification center, on the main screen, swipe down from the status bar. z In the control center, you can adjust volume or brightness, turn on or off the stealth mode or flashlight, open
settings,

z In the notification center, you can view or clear notifications. New notifications are displayed shortly at the top of screen, or displayed constantly in the middle of screen until you acknowledge it.
4.2.3 Sleep and Wakeup
Sleep
z Manually Press the Power On/Off key.
z Automatically Go to Settings > System > Sleep, and then set the sleep time. When the sleep time is up, the product enters sleep mode automatically.
Wakeup
Press the Power On/Off key.

4.3 Connect to the Network

4.3.1 Mobile Network

Before enabling the cellular network, make sure that the SIM card is properly inserted and registered to the carrier networks. When not using the cellular network, disable the cellular network to save traffic and extend the standby time.

Go to Settings > Network & connection > Mobile network.

To enable mobile network, tap

following Mobile data.

(Optional) To enable data roaming, tap

following Data roaming.

4.3.2 WLAN

You can connect the product to the WLAN to access the server, make calls, and send and receive messages.

To use the WLAN, do the following:

Open Settings.

¾ Swipe down from the status bar, and then tap .

¾ On the home screen, tap .

Go to Network & connection > WLAN.

Tap

following WLAN.

The available WLAN networks will be displayed.

Tap a network.

The product will automatically connect to the network.

(Optional) If the network displays with a icon, enter the password, and then tap CONNECT.

The product automatically saves the WLAN information upon successful connection, and automatically reconnects when WLAN is switched on.

4.4 Adjust the Volume
z Swipe down from the status bar, and then tap the volume bar or drag the slider. z See 5 System Settings.

5. System Settings
On the home screen, tap , and then configure the parameters according to actual situations.

Setting Account

Description You can view information such as user name, user ID, agency name, and agency number.

WLAN

You can enable or disable the WLAN, view the available networks, and connect to a network. After successful WLAN connection, you can access the Internet or connect to other network devices to share files.

Network &

connection

BT

You can enable or disable the BT, set whether the product can be detected through BT, view other BT devices, and connect to other BT devices in close proximity to exchange data.

Mobile network

You can enable or disable the mobile data or data roaming.

Video resolution

You can set the video resolution to 1080p@30fps, 720p@30fps, or 480p@30fps. A high resolution indicates a large size of the video file.

Silent video You can enable or disable the Silent Video Record feature. When this feature is

record

enabled, the product records soundless videos only.

Photo resolution

You can set the photo resolution to 3 MP, 5 MP, 8 MP, or 16 MP.

Multimedia

Night vision

You can turn on or off the IR LED, or set the Night vision to Auto. In Auto mode, the product automatically turns on the IR LED when it detects not enough light during recording.

Image Stabilization

You can turn on or off the Image Stabilization feature. With this feature enabled, you can record shake-free videos.

Pre-event record

Pre-event Record enables the product to capture a preset time of footage before the you toggle down the Video Recording key.

Post-event record

Post-event Record enables the product to continue to record for a preset time after you toggle up the Video Recording key.

Loop video

With the Loop Video feature enabled, the product will overwrite earliest untagged videos to save new videos when the storage is full.

Setting Flicker

Description When the product is used under indoor fluorescent lamp, the LCD touch screen may have flickers or stripes during video and photo shooting. With this feature enabled, the product will adjust the flickers or stripes automatically.

Airplane mode

With Airplane mode enabled, the product disables mobile data and WLAN automatically.

Brightness

You can adjust the screen brightness automatically or manually. With Adaptive brightness enabled, the product automatically adjusts the screen brightness according to the environmental brightness over the light sensor for optimal experience.

System

Sleep Volume

If the product remains idle for over the preset sleep time, the screen automatically goes off to save battery power. You can set the sleep time to Never, 10s, 30s, 1 min, or 2 min. You can adjust the volume of multimedia or ringtone.

Tone

The product gives audible alerts for some operations, such as starting or ending a recording, taking photos, or triggering an alarm. You can set tone to Off, Tone, or Voice broadcast.

Language

You can set the displayed language to simplified Chinese, English, or Russian.

Stealth mode

With the stealth mode enabled, the product gives no audible alerts, the indicator does not light, and the screen goes dim to keep the product unnoticeable.

Date & time You can check the date and time.

About device

You can view the device name, device ID, software version, serial number (SN), international mobile equipment identifier (IMEI), mobile equipment identifier (MEID), and storage capacity (total space and available space).

6. Basic Functions
6.1 Video Recording
Before video recording, set the related parameters, such as Video Resolution, Night Vision, Pre-event Record, or Post-event Record. For details, see 5 System Settings. z Normal recording
a. In the preview mode, toggle down the Video Recording key to start recording. The LCD touch screen displays the recording time.
b. Toggle up the Video Recording key to end recording.
z Pre-event recording During pre-event recording, the product displays the icon .
z Post-event recording During post-event recording, the product displays the icon .
6.2 Audio Recording
You can record the on-site audios during law enforcement. z Normal recording
a. In the preview mode, long press the preprogrammed Audio Recording key to start recording. The LCD touch screen displays the recording time.

b. Long press the preprogrammed Audio Recording key again to end recording.
6.3 Photo Taking
You can take photos during law enforcement. Before photo taking, set the related parameters. For details, see 5 System Settings. Press the preprogrammed Photo Taking key to take a photo.
6.4 Photo Snapshot
You can snapshot the key static scenes during the video recording. During video recording, press the preprogrammed Photo Taking key to snapshot a photo.

6.5 Evidence Tagging/Untagging

Tagging

You can tag videos or audios as key evidence during or after recording.

z During Recording

Long press the Tagging key. z After Recording

a. On the home screen, tap Gallery.

b. Enter the password (“123456” as the initial password).

c. Tap Video, Audio, or Photo.

d. In the upper right corner of the screen, tap Operate.

e. Tap Tag.

f. Select one or multiple recordings, and then tap Tag.

The tagged recording will be marked with

in the upper left corner.

Emergency video recordings will be automatically tagged.
Untagging
On the home screen, tap Gallery. Enter the password (“123456” as initial password). Tap Video, Audio, or Photo. In the upper right corner of the screen, tap Operate. Tap Untag. Select one or multiple recordings, and then tap Untag.
The video and audio tagged during recording cannot be untagged.
6.6 Videos/Photos/Audios Playback
On the home screen, tap Gallery.

Enter the password (“123456” as the initial password). Tap Video, Photo, or Audio to enter the playback list. Tap a video, photo, or audio in the playback list to enter the playback interface. (Optional) Do as follows:

If You Want to… View the details of the video, photo, or audio

Then… In the upper right corner of the playback interface, tap . Tap Details.

Add labels to evidence

In the upper right corner of the playback interface, tap . Tap Add Label.

6.7 Flashlight

On the home screen, swipe down from the status bar to enter the control center.

Tap

to turn on the flashlight.

To turn off the flashlight, tap .

6.8 Emergency Alarms
z Turn on emergency alarms Press the Emergency key. The product gives a voice prompt “Enter emergency mode”, starts tagged recording, and sends an emergency message to the dispatcher. After the dispatcher receives the message, the product will upload the real-time scene to the dispatcher and join a voice call initiated by the dispatcher.
z Turn off emergency alarms During an emergency alarm, long press the Emergency key. The product stops tagged recording.

6.9 PoC Services
With a PoC (Push-to-Talk over Cellular) app installed on the product, you can initiate or receive one-to-one or oneto-many calls over the public network. For details on PoC services, refer to the related User Manual of the PoC app.

7. Data Collection
You can switch the product into disk mode through the BWC Manager, and then copy photos, audios, and videos to your PC. For details on the operations, in the upper right corner of the BWC manager interface, click Help. Connect the product to your PC as is shown the following figure:
If you have purchased the multi-unit charger, you can also collect data through the charger. For details, refer to the related User Manual.

8. Troubleshooting

Phenomena

Analysis The battery may be improperly attached.

Solution Reattach the battery.

The product cannot be turned on.

The battery may run out.
The battery and the charging probes are in poor contact due to dirtied or damaged battery contacts.

Recharge or replace the battery. Clean the battery contacts.

The volume is low when you play back audios or videos.

The microphone and the speaker may be blocked or damaged.

Clean the microphone and the speaker.

The product cannot record videos or audios.

The TF card may be full.

Switch the product to the disk mode. Export and store the data. Delete all data from the TF card.

The product cannot take photos.

The TF card may be full.

Switch the product to the disk mode. Export and store the data. Delete all data from the TF card.

The product cannot perform pre-event or post-event recording.

The Pre-event Record or Post-event Record feature may be disabled.

The product does not turn

on the IR LED automatically when recording a video in dark

The Night Vision feature may be disabled.

environment.

The product gives no alert tone; the indicator does not light up, and the screen goes dimmest.

The stealth mode may be enabled.

Enable the corresponding feature. Enable the Night Vision feature. Disable the stealth mode.

The product gives no response to operations.

The product may be crashed.

Press the Power On/Off key for 10 seconds to forcibly turn off the product.

If the above solutions cannot fix the problems, or you may have some other queries, please contact us or your local dealer for more technical support.

9. Care and Cleaning
To guarantee optimum performance as well as a long service life of the product, please follow the tips below.
Product Care
z Do not pierce or scrape the product. z Keep the product away from substances that can corrode the circuitry. z Do not hold the product by the connection cable.
Product Cleaning
z Turn off the product and remove the battery before cleaning. z Make sure the product is completely dry before use. z Clean up the dust and fine particles on the product’s surface with a clean and dry lint-free cloth or a brush regularly. z Use neutral cleanser and a non-woven fabric to clean the keys and surface after long-time use. Do not use chemical preparations such as stain removers, alcohol, sprays or oil preparations, so as to avoid surface damage.

10. Optional Accessories
Use the accessories specified by the Company only. Otherwise, we shall not be liable for any losses or damages arising out of the use of any unauthorized accessories. Contact your local dealer for the optional accessories of the product.

11. Abbreviations

Abbreviation BDS

Full Name BeiDou Navigation Satellite System

GPS

Global Positioning System

LCD

Liquid Crystal Display

LED

Light Emitting Diode

PoC

Push-to-Talk over Cellular

USB WLAN

Universal Serial Bus Wireless Local Area Networks

FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cau undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: –Reorient or relocate the receiving antenna. –Increase the separation between the equipment and receiver. –Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. –Consult the dealer or an experienced radio/TV technician for help.
SAR tests are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands, although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. Before a new model device is a available for sale to the public, it must be tested and certified to the FCC that it does not exceed the exposure limit established by the FCC , Tests for each device are performed in positions and locations (worn on the body)as required by the FCC. For face-up, 25mm was used for test, this equipment should be installed and operated with minimum distance 25mm. For body worn operation, this device has been tested and meets the FCC RF exposure guidelines when used with an accessory designated for this product or when used with an accessory that Contains no metal.
Non-compliance with the above restrictions may result in violation of RF exposure guidelines.
5150-5350MHz is only for indoor use.

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