DELL KM555 Silent Keyboard and Mouse User Guide
- September 26, 2024
- Dell
Table of Contents
- KM555 Silent Keyboard and Mouse
- Product Information
- Specifications
- Product Usage Instructions
- Setting up your Wireless Mouse
- Pairing your Wireless Mouse
- Setting up your Wireless Keyboard
- Pairing your Wireless Keyboard
- Q: How do I know if my device is paired successfully?
- Q: What should I do if the low battery LED indicator is
KM555 Silent Keyboard and Mouse
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Product Information
Specifications
- Model: Dell Silent Keyboard and Mouse KM555
- Regulatory Model: KB555t, MS3320Wt, UD2301
- Regulatory Model (Keyboard): KB555d, MS355d, UD2301
- Release Date: May 2024
- Rev. A00
Product Usage Instructions
Setting up your Wireless Mouse
1. Remove the Dell Silent Mouse from the package.
2. Insert the provided battery (AA-type) into the mouse.
3. Turn on the mouse using the power switch.
Pairing your Wireless Mouse
Pairing with Dell Secure Link USB Receiver
1. Plug the Dell Secure Link USB Receiver into your
computer.
2. Press the connection-mode button on the mouse until it pairs
with the receiver.
Pairing with Bluetooth
1. Enable Bluetooth on your computer.
2. Press the connection-mode button on the mouse until it pairs
with your computer via Bluetooth.
Setting up your Wireless Keyboard
1. Unpack the Dell Silent Keyboard and insert the provided
batteries (AAA-type x2).
2. Turn on the keyboard using the power switch.
Pairing your Wireless Keyboard
Pairing with Dell Secure Link USB Receiver
1. Connect the Dell Secure Link USB Receiver to your
computer.
2. Press the connection-mode button on the keyboard until it
pairs with the receiver.
Pairing with Bluetooth
1. Activate Bluetooth on your computer.
2. Press the connection-mode button on the keyboard until it
pairs with your computer via Bluetooth.
FAQ
Q: How do I know if my device is paired successfully?
A: The connection-mode LED indicators on the mouse and keyboard
will stop blinking and stay solid once paired successfully.
Q: What should I do if the low battery LED indicator is
flashing?
A: Replace the batteries with new ones to ensure proper
functionality of the mouse or keyboard.
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Dell Silent Keyboard and Mouse KM555
User’s Guide
Mouse: MS355 Keyboard: KB555 Regulatory Model: KB555t, MS3320Wt, UD2301
Regulatory Model: KB555d, MS355d, UD2301 May 2024 Rev. A00
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of
your product. CAUTION: A CAUTION indicates either potential damage to hardware
or loss of data and tells you how to avoid the problem. WARNING: A WARNING
indicates a potential for property damage, personal injury, or death.
© 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies,
Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
Contents
What’s in the box ………………………………………………………………………………………………………4 Features
………………………………………………………………………………………………………………….5
Wireless mouse ……………………………………………………………………………………………………………………………… 5 Wireless
keyboard ………………………………………………………………………………………………………………………….. 6
Dell Peripheral Manager………………………………………………………………………………………………7 Setting up your
wireless mouse …………………………………………………………………………………….7 Pairing your wireless mouse
…………………………………………………………………………………………9
Pairing your wireless mouse using the Dell Secure Link USB Receiver
…………………………………………………………. 9 Pairing your wireless mouse using
Bluetooth…………………………………………………………………………………………10
Pairing your wireless mouse using Dell
Pair……………………………………………………………………………………………………………………………11 Pairing your wireless
mouse using Swift Pair …………………………………………………………………………………………………………………………11 Add
device………………………………………………………………………………………………………………………………………………………………………….. 12
Setting up your wireless keyboard ………………………………………………………………………………. 13 Pairing
your wireless keyboard …………………………………………………………………………………… 14
Pairing your wireless keyboard using the Dell Secure Link USB
Receiver………………………………………………………14 Pairing your wireless keyboard using Bluetooth
……………………………………………………………………………………..16
Pairing your wireless keyboard using Dell
Pair………………………………………………………………………………………………………………………. 17 Pairing your keyboard
using Swift Pair…………………………………………………………………………………………………………………………………. 17 Add
device………………………………………………………………………………………………………………………………………………………………………….. 18
Specifications………………………………………………………………………………………………………… 19 Troubleshooting
……………………………………………………………………………………………………… 21 Statutory
Information………………………………………………………………………………………………. 24
Warranty ……………………………………………………………………………………………………………………………………. 24 Limited
warranty and return policies
…………………………………………………………………………………………………………………………………… 24 For U.S. customers:
……………………………………………………………………………………………………………………………………………………………. 24 For European,
Middle Eastern and African customers:…………………………………………………………………………………………………………
24 For non-U.S. customers:
…………………………………………………………………………………………………………………………………………………….. 24
Contents
3
What’s in the box
Table 1. Package components and descriptions. Component image
Component description Dell Silent Mouse
Dell Silent Keyboard Dell Secure Link USB Receiver
Battery (AA-type x1 and AAA-type x2) Documents
4
What’s in the box
Features
Wireless mouse
1
2
3
4 5
6
7
8
Table 2. Mouse features. Label 1 2 3 4
5 6 7 8
Figure 1. Mouse features
Description Left button Right button Middle button and scroll wheel Low
battery LED indicator Optical sensor Connection-mode LED indicators
Connection-mode button Power switch
Features
5
Wireless keyboard
1
2 3 4
6
5
7
Table 3. Keyboard features. Label 1 2 3 4 5 6 7 8
8 Figure 2. Keyboard features
Description Power switch Low battery LED indicator Connection-mode LED
indicators Connection-mode key Copilot key Adjustable tilt legs Battery cover
Dongle storage
NOTE: The Num Lock and Caps Lock LEDs remain on for 5 seconds after pressing
the respective key. They then turn off, even if you continue typing in their
current state. The LEDs light up again upon pressing the keys. The lock state
is reflected in the On-Screen Display (OSD) on computers with Dell Peripheral
Manager.
Launch Copilot in Windows
NOTE: Use key with supported Windows 11 devices; feature availability varies
by device and market, see aka.ms/KeySupport NOTE: Copilot in Windows is
available only in approved markets.
6
Features
Dell Peripheral Manager
Dell Peripheral Manager software enables you to perform the following: ·
Assign program shortcuts to device programmable buttons or keys through the
Action tab.
– Set primary mouse button (left or right) (for mouse only). – Adjust mouse
sensitivity through DPI setting (for mouse only). – Adjust polling rate (for
mouse only). · View device information such as firmware version and battery
status through the Info tab. · Upgrade the latest firmware updates on your
devices. · Pair additional devices through the Dell Secure Link USB Receiver
or directly to your computer through Bluetooth. For more information, see Dell
Peripheral Manager User’s Guide on the product page at www.dell.com/support.
Setting up your wireless mouse
1. Locate the slot on the side of the mouse cover. Using your fingertip, lift
the mouse cover.
Figure 3. Removing the mouse cover 2. Remove the Dell Secure Link USB Receiver
from its compartment.
Figure 4. Removing the Dell Secure Link USB Receiver
Dell Peripheral Manager
7
3. Install the AA battery into the battery compartment.
4. Replace the mouse cover.
Figure 5. Installing the battery
Figure 6. Replacing the mouse cover
5. Slide the power switch to turn on the mouse. NOTE: Ensure that the
distance between your computer and mouse is within ten meters.
Figure 7. Turning on the mouse
8
Setting up your wireless mouse
Pairing your wireless mouse
Your Dell wireless mouse can be paired with devices using either the Dell Secure Link USB Receiver or Bluetooth. You can pair and switch between a laptop, desktop, or any compatible mobile device.
Pairing your wireless mouse using the Dell Secure Link USB Receiver
To pair your mouse using the Dell Secure Link USB Receiver, connect the Dell Secure Link USB Receiver to the USB port of your computer.
Laptop
Desktop
Figure 8. Connecting the Dell Secure Link USB Receiver
The connection-mode LED indicator ( ) on the mouse lights up for 30 seconds to
indicate the pairing process is in progress, and then turns off. The mouse is
paired with your computer.
Figure 9. Mouse pairing in progress
Figure 10. The mouse pairing process is completed
NOTE: A USB-C to USB-A adapter (sold separately) is required if your computer does not support USB-A port. NOTE: The RF device is pre-paired in the factory.
Pairing your wireless mouse
9
Pairing your wireless mouse using Bluetooth
NOTE: Before pairing your wireless mouse using Bluetooth, ensure that you
update the Bluetooth driver on your Dell computer to the latest version. For
more information, see Drivers & Downloads at https://www.dell.com/support. 1.
Press the connection-mode button to switch to the Bluetooth pairing mode ( ).
2. Press the connection-mode button for 3 seconds. Ensure that the Bluetooth
LED ( ) blinks white, indicating that the Bluetooth pairing process has been
initiated.
Figure 11. Initiating the Bluetooth pairing mode The connection-mode LED
indicator ( ) blinks for 3 minutes, indicating that your mouse is in the
pairing mode.
Figure 12. Mouse in the Bluetooth pairing mode 3. Pair your wireless mouse
with your Bluetooth-enabled computer.
10
Pairing your wireless mouse
Pairing your wireless mouse using Dell Pair
NOTE: Dell Pair is available with select accessories, commercial & consumer
computers. Availability and functionality vary by model. For more details
visit Dell.com/support/kbdoc/000201693. 1. Ensure that Bluetooth of computer
is turned on. 2. Place your wireless mouse near your computer. Then press the
connection-mode button to switch to the Bluetooth pairing mode ( ).
3. Press the connection-mode button for three seconds. Ensure that the
Bluetooth channel LED ( ) blinks white, indicating the Bluetooth pairing is
initiated.
4. The Let’s set up your Dell Keyboard window appears. Click Pair.
Figure 13-1. Pairing your wireless mouse using Dell Pair Figure 13-2. Wireless
mouse is successfully connected
Pairing your wireless mouse using Swift Pair
1. In Windows Search, type Bluetooth. 2. Click Bluetooth and other devices
settings. The Settings window appears. 3. Select the Show notifications to
connect using Swift Pair check box.
4. Turn on the Bluetooth.
Figure 14. Enable Swift Pair
5. Place your wireless mouse near your computer. Then press the connection- mode button to switch to the Bluetooth pairing mode ( ).
6. Press the connection-mode button for three seconds. Ensure that the
Bluetooth channel LED ( ) blinks white, indicating the Bluetooth pairing is
initiated.
The New Dell MS355 found window appears.
Figure 15. Pairing your wireless mouse using Swift Pair 7. Click Connect to confirm the pairing process between wireless mouse and your computer.
Pairing your wireless mouse
11
Add device
1. Select Start > Settings > Devices > Bluetooth & other devices > Add
Bluetooth or other device > Bluetooth. 2. Select Dell MS355, and then click
Done.
NOTE: If Dell MS355 is not listed in your computer, check and ensure that the
pairing mode is enabled on the mouse. 3. Confirm the pairing process on both
the wireless mouse and your computer.
The Bluetooth LED ( ) turns solid white for a few seconds to confirm the
pairing, and then the light turns off. After your mouse and computer pairing
is completed, the mouse connects to the computer automatically when the
Bluetooth is enabled and both devices are within the Bluetooth range.
Figure 16. The mouse pairing process is completed (1 of 2)
Figure 17. The mouse pairing process is completed (2 of 2)
12
Pairing your wireless mouse
Setting up your wireless keyboard
1. Remove the battery cover.
Figure 18. Removing the battery cover 2. Install the AAA batteries into the
battery compartment.
3. Replace the battery cover.
Figure 19. Installing the batteries
Figure 20. Replacing the battery cover
Setting up your wireless keyboard
13
4. Slide the power switch to the right to turn on the wireless keyboard.
Figure 21. Turning on the keyboard NOTE: Ensure that the distance between your computer and wireless keyboard is within ten meters.
Pairing your wireless keyboard
Your Dell wireless keyboard can be paired with devices using either the Dell Secure Link USB Receiver or Bluetooth. You can pair and switch between a laptop, desktop, or any compatible mobile device.
Pairing your wireless keyboard using the Dell Secure Link USB Receiver
To pair your wireless keyboard using the Dell Secure Link USB Receiver,
connect the Dell Secure Link USB Receiver to the USB port of your computer.
Laptop
Desktop
Figure 22. Connecting the Dell Secure Link USB Receiver
14
Pairing your wireless keyboard
The connection-mode LED indicator ( ) on the keyboard lights up for 30 seconds
to indicate the pairing process is in progress, and then turns off. The
keyboard is paired with your computer.
Figure 23. Dell secure link USB receiver connection selected
Figure 24. The keyboard pairing process is completed NOTE: A USB-C to USB-A
adapter (sold separately) is required if your computer does not support USB-A
port. NOTE: The RF device is pre-paired in the factory.
Pairing your wireless keyboard
15
Pairing your wireless keyboard using Bluetooth
NOTE: Before pairing your wireless keyboard using Bluetooth, ensure that you
update the Bluetooth driver on your Dell computer to the latest version. For
more information, see Drivers & Downloads at https://www.dell.com/support.
1. Press the connection-mode key on your keyboard until the connection-mode
LED indicator ( ) lights up, indicating that the Bluetooth connection is
selected.
Figure 25. The Bluetooth mode is selected
2. Press the connection-mode key for 3 seconds. Ensure that the Bluetooth LED
( ) blinks white, indicating that the pairing is initiated. The connection-
mode LED indicator ( ) blinks for 3 minutes, indicating that your wireless
keyboard is in the pairing mode.
Figure 26. Initiating the Bluetooth pairing mode 3. Pair your wireless keyboard with your Bluetooth-enabled computer.
16
Pairing your wireless keyboard
Pairing your wireless keyboard using Dell Pair
NOTE: Dell Pair is available with select accessories, commercial & consumer
computers. Availability and functionality vary by model. For more details
visit Dell.com/support/kbdoc/000201693. 1. Ensure that Bluetooth of computer
is turned on. 2. Place your wireless keyboard near your computer. Then press
the connection-mode key to switch to the Bluetooth pairing mode ( ).
3. Press the connection-mode key for three seconds. Ensure that the Bluetooth
channel LED ( ) blinks white, indicating the Bluetooth pairing is initiated.
4. The Let’s set up your Dell Keyboard window appears. Click Pair.
Figure 27-1. Pairing your wireless keyboard using Dell Pair Figure 27-2. You
will see this when pairing success.
Pairing your keyboard using Swift Pair
1. In Windows Search, type Bluetooth. 2. Click Bluetooth and other devices
settings. The Settings window appears. 3. Select the Show notifications to
connect using Swift Pair check box.
4. Turn on the Bluetooth.
Figure 28. Enable Swift Pair
5. Place your wireless keyboard near your computer. Then press the connection-mode key to switch to the pairing mode ( ).
6. Press the connection-mode key for three seconds. Ensure that the Bluetooth
channel LED ( ) blinks white, indicating the Bluetooth pairing is initiated
The New Dell KB555 found window appears.
Figure 29. Pairing your wireless keyboard with Swift Pair 7. Click Connect to confirm the pairing process between the wireless wireless keyboard and your computer.
Pairing your wireless keyboard
17
Add device
1. Select Start > Settings > Devices > Bluetooth & other devices > Add
Bluetooth or other device > Bluetooth. 2. Select Dell KB555. 3. Enter the
pairing code on the wireless keyboard, and then press Enter.
Figure 30. Bluetooth pairing in progress 4. Click Done.
The Bluetooth LED ( ) turns solid white for a few seconds to confirm the
pairing, and then the light turns off. After your keyboard and computer
pairing is completed, the keyboard connects to the computer automatically when
the Bluetooth is enabled and both devices are within the Bluetooth range.
Figure 31. The keyboard pairing process is completed (1 of 2)
Figure 32. The keyboard pairing process is completed (2 of 2)
18
Pairing your wireless keyboard
Specifications
Table 4. Wireless mouse specifications.
Specifications
Value
Model number
MS355
Connection type
Dual Wireless (Bluetooth 5.1 and 2.4 GHz with Dell Secure Link USB Receiver)
System requirement
· Windows XP (Dell Secure Link USB Receiver only) · Windows Vista (Dell Secure Link USB Receiver only) · Windows 7, 32/64 bit (Dell Secure Link USB Receiver only) · Windows Server 2003 (Dell Secure Link USB Receiver only) · Windows Server 2008; 2008 R2 (Dell Secure Link USB Receiver only) · Windows Server 2012; 2012 R2, 2016 (Dell Secure Link USB Receiver only) · Windows 8, 32/64 bit, Windows8.1 (Basic function only) · Android · Chrome · iOS, MacOS, iPadOS · Linux (Ubuntu v18.04 LTS, Redhat 8.0+) · Free-DOS (Dell Secure Link USB Receiver only)
Operating voltage
1.6 V to 0.9 V
Battery type
One AA alkaline
Weight (with battery)
89 g (0.196 lb)
Weight (without battery)
67 g (0.148 lb)
Length
104.46 mm (4.113 in.)
Width
60.28 mm (2.373 in.)
Height
38 mm (1.496 in.)
Operating
-0°C to 40°C (32°F to 104°F)
Storage
-40°C to 65°C (-40°F to 149°F)
Storage humidity
95% maximum relative humidity; non-condensing
RF protocol
· Bluetooth 5.1 · 2.4 GHz RF
Range
· Up to 10 m radio range. · No performance degradation up to maximum radio range (10 m).
Specifications
19
Table 5. Wireless keyboard specifications.
Specifications
Value
Model number
KB555
Connection type
Dual Wireless (Bluetooth 5.1 and 2.4 GHz with Dell Secure Link USB Receiver)
System requirement
· Windows XP (Dell Secure Link USB Receiver only) · Windows Vista (Dell Secure Link USB Receiver only) · Windows 7, 32/64 bit (Dell Secure Link USB Receiver only) · Windows Server 2003 (Dell Secure Link USB Receiver only) · Windows Server 2008; 2008 R2 (Dell Secure Link USB Receiver only) · Windows Server 2012; 2012 R2, 2016 (Dell Secure Link USB Receiver only) · Windows 8, 32/64 bit, Windows8.1 (Basic function only) · Android · Chrome · iOS, MacOS, iPadOS · Linux (Ubuntu v18.04 LTS, Redhat 8.0+) · Free-DOS (Dell Secure Link USB Receiver only)
Operating voltage
2.0 V ~ 3.2 V
Battery type
Two AAA alkaline batteries
Weight (with battery)
428 g
Weight (without battery)
406 g
Length
398.60 mm (15.69 in.)
Width
126.86 mm (4.99 in.)
Height
26.27 mm (1.03 in.)
Operating
-0°C to 40°C (32°F to 104°F)
Storage
-40°C to 65°C (-40°F to 149°F)
Storage humidity
95% maximum relative humidity; non-condensing
RF protocol
· Bluetooth 5.1 · 2.4 GHz RF
Range
· Up to 10 m radio range. · No performance degradation up to maximum radio range (10 m).
20
Specifications
Troubleshooting
Table 6. Troubleshooting. Problems Unable to use the wireless mouse/wireless
keyboard.
Keyboard or mouse buttons do not work.
Possible solutions
1. Check if the batteries are inserted in the correct orientation. The
battery “+” and “-” ends should be placed as indicated on the battery
compartment.
2. Check the battery level.
· If the wireless mouse/wireless keyboard uses rechargeable batteries, ensure
that the batteries are fully charged.
· If the batteries are exhausted, replace them with the new ones.
3. Turn the wireless mouse/wireless keyboard off, and then turn it on again.
Check if the low battery LED indicator is flashing amber, indicating that the
battery power is low. If the battery is fully depleted, the low battery LED
indicator will not turn on.
4. Ensure that the Dell Secure Link USB Receiver is directly connected to
your computer.
5. Change the USB port. Insert the Dell Secure Link USB Receiver into another
USB port on your computer.
6. Update the Bluetooth driver on your computer:
1. Open the web browser and download the latest Bluetooth drivers from
https://www.dell.com/support.
2. Restart your computer.
1. Ensure that the battery is fully charged.
2. Turn off the keyboard or mouse, and then turn it on.
3. On your computer, turn the Bluetooth off and on.
4. Restart your computer.
5. Check for interference that may affect Bluetooth connectivity such as,
nearby Wifi and USB 3.0 devices.
· Check for any wireless devices that are in close proximity such as wireless
networking devices (Bluetooth printer and USB 3.0 dongle), wireless pointing
devices, and microwave ovens.
· Move away from these devices.
Troubleshooting
21
Problems Unable to pair the wireless mouse/wireless keyboard with the computer
using Bluetooth.
Wireless mouse pointer does not move or left/right buttons do not work.
Unable to pair the wireless mouse/wireless keyboard with the computer.
Possible solutions
1. Check the battery level.
· If the wireless mouse/wireless keyboard uses rechargeable batteries, ensure
that the batteries are fully charged.
· If the batteries are exhausted, replace them with the new ones.
2. Turn the wireless mouse/wireless keyboard off, and then turn it on again.
Check if the low battery LED indicator is flashing amber, indicating that the
battery power is low. If the battery is fully depleted, the low battery LED
indicator will not turn on.
3. On your computer, turn the Bluetooth off and on.
4. Restart your computer. Check if you have the latest Bluetooth driver
installed on your computer. Go to www.dell.com/support and update the correct
Bluetooth driver. For more information, see Download and install the Bluetooth
driver.
5. Check the operating system is Windows 11/Windows 10/ Windows 8/
Chrome/Android.
6. Ensure that the Bluetooth device is in pairing mode. See Pairing your
wireless mouse using Bluetooth or Pairing your wireless keyboard using
Bluetooth in this user guide.
7. Ensure that the wireless mouse/wireless keyboard is set to Bluetooth Low
Energy (BLE) mode in your computer. For more information, see the
documentation that came with your computer.
1. Check the battery level.
· If the wireless mouse uses a rechargeable battery, ensure that the battery
is fully charged.
· If the battery is exhausted, replace it with a new one.
2. Turn the wireless mouse off, and then turn it on. Check if the low battery
LED indicator is flashing amber for ten times, indicating that the battery
power is low. If the battery is fully depleted, the battery-status will not
turn on.
3. Restart your computer.
1. Check the battery level.
· If the wireless mouse/wireless keyboard uses rechargeable batteries, ensure
that the batteries are fully charged.
· If the batteries are exhausted, replace them with the new ones.
2. Turn the wireless mouse/wireless keyboard off, and then turn it on again.
Check if the low battery LED indicator is flashing amber, indicating that the
battery power is low. If the battery is fully depleted, the low battery LED
indicator will not turn on.
3. Ensure your wireless mouse/keyboard is with the correct connection mode
(RF or Bluetooth).
4. Restart your computer.
22
Troubleshooting
Problems Wireless connection is lost.
Keyboard key presses are lagging, auto-repeating, and erratic. Mouse movement
and button clicks are lagging and erratic.
Possible solutions
1. Ensure that the Dell Secure Link USB Receiver is connected directly to
your computer.
2. Check the battery level.
· If the wireless mouse/wireless keyboard uses rechargeable batteries, ensure
that the batteries are fully charged.
· If the batteries are exhausted, replace them with the new ones.
3. Turn the wireless mouse/wireless keyboard off, and then turn it on again.
Check if the low battery LED indicator is flashing amber for ten times,
indicating that the battery power is low. If the battery is fully depleted,
the low battery LED indicator will not turn on.
4. On your computer, turn the Bluetooth off and on.
5. Restart your computer. Check if you have the latest Bluetooth driver
installed on your computer. Go to www.dell.com/support and update the correct
Bluetooth driver. For more information, see Download and install the Bluetooth
driver.
6. Check for interference that may affect Bluetooth or Wifi connectivity such
as, nearby Wifi and USB 3.0 devices.
· Check for any wireless devices that are in close proximity such as wireless
networking devices (Bluetooth printer and USB 3.0 dongle), wireless pointing
devices, and microwave ovens.
· Move away from these devices.
7. Ensure that the distance between your laptop, desktop, or a compatible
mobile device where the Dell Secure Link USB Receiver is connected is within
1m.
8. Ensure that the USB-A port where the Dell Secure Link USB Receiver is
connected is not close to the USB-A port(s) where other devices are connected.
9. If necessary, connect the Dell Secure Link USB Receiver to the dongle
extender and check the wireless connection again.
1. Check for interference that may affect Bluetooth or RF connectivity such
as, nearby Wifi and USB 3.0 devices.
· Check for any wireless devices that are in close proximity such as wireless
networking devices (Bluetooth printer and USB 3.0 dongle), wireless pointing
devices, and microwave ovens.
· Move away from these devices.
2. Ensure that the distance between your laptop, desktop, or a compatible
mobile device where the Dell Secure Link USB Receiver is connected is within
1m.
3. Ensure that the USB-A port where the Dell Secure Link USB Receiver is
connected is not close to the USB-A port(s) where other devices are connected.
4. If necessary, connect the Dell Secure Link USB Receiver to the dongle
extender and check the wireless connection again.
Troubleshooting
23
Statutory Information
Warranty
Limited warranty and return policies
Dell-branded products carry a three-year limited hardware warranty. If
purchased together with Dell system, it will follow the system warranty.
For U.S. customers:
This purchase and your use of this product are subject to Dell’s end user
agreement, which you can find at Dell.com/terms. This document contains a
binding arbitration clause.
For European, Middle Eastern and African customers:
Dell-branded products that are sold and used are subject to applicable
national consumer legal rights, the terms of any retailer sale agreement that
you have entered into (which will apply between you and the retailer) and
Dell’s end user contract terms.
Dell may also provide an additional hardware warranty full details of the
Dell end user contract and warranty terms can be found by going to
Dell.com/terms, selecting your country from the list at the bottom of the
“home” page and then clicking the “terms and conditions” link for the end user
terms or the “support” link for the warranty terms.
For non-U.S. customers:
Dell-branded products that are sold and used are subject to applicable
national consumer legal rights, the terms of any retailer sale agreement that
you have entered into (which will apply between you and the retailer) and
Dell’s warranty terms. Dell may also provide an additional hardware warranty
full details of Dell’s warranty terms can be found by going to Dell.com,
selecting your country from the list at the bottom of the “home” page and then
clicking the “terms and conditions” link or the “support” link for the
warranty terms.
24
Statutory Information
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