AVerMedia AW330 Wireless Classroom Audio System User Guide

: September 23, 2024
: AVerMedia

Table of Contents

AVerMedia AW330 Wireless Classroom Audio System
Product Usage Instructions
Inside the Box
Parts and Ports
Charging
Preparation
Installation Usage Notice
Important Safety Instructions and Disclaimer
Limited Warranty
FAQ
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

AVerMedia AW330 Wireless Classroom Audio System

Specifications

Product: Wireless Classroom Audio System AW330
Manufacturer: AVerMedia
Warranty Period: 1 or 2 years (varies by product)

Product Information

The Wireless Classroom Audio System AW330 by AVerMedia is designed to provide high-quality audio for classroom environments.
With its wireless capabilities, it offers flexibility and ease of use for teachers and students alike.

Product Usage Instructions

Safety Instructions
It is essential to follow safety instructions to prevent fire,electric shock, or damage to the device or property. Always comply with local environmental laws.

Warranty Information
The warranty period for the AW330 begins from the date of purchase. Retain your sales receipt as proof of purchase. Warranty duration varies by product; refer to the original packaging or user information for specific details. Contact AVerMedia for warranty service.

Contact Information
For warranty services, contact AVerMedia or its distributor.
Different types of warranty services are available:

Customer Delivery Service: Customers must deliver the product to a designated service center for repair or replacement at their expense.
Mail-In Service: Customers need to mail the product to a service center for repair or replacement, with expenses covered by the customer.

Frequently Asked Questions (FAQ)

Q: How do I set up the Wireless Classroom Audio System AW330?
A: To set up the AW330, follow these steps:

Ensure the system is charged or connected to a power source.
Turn on the transmitter and receiver units.
Pair the units if necessary, following the user manual instructions.
Adjust volume and settings as needed for optimal audio performance.

Q: What should I do if I encounter connectivity issues?
A: If you experience connectivity problems, try the following troubleshooting steps:

Check that both transmitter and receiver are powered on and within range.
Verify that there are no obstructions blocking the signal path.
Reset the units and re-pair them if needed.

Q: How can I obtain technical support for the AW330?
A: For technical assistance with the AW330, contact AVerMedia’s customer support team via phone or email. Provide details about the issue you are facing for prompt assistance.

Inside the Box

Parts and Ports

Microphone
Lanyard Hole
Battery LED
USB Power Port
Mic Input
Clip
Power LED
Power Button
Volume Up Button
Volume Down Button
Power Button (LED)
Battery LEDs
Volume Dial
Strap Hole
DC IN (9V 2A)
AUDIO IN

Charging

Note: Fully charge your microphone and speaker before first use as they may not come fully charged.

Preparation

Thread the lanyard through the buckle. Then attach the buckle to the microphone.

Wearing

You can clip the microphone to your clothing or wear it with the lanyard. The microphone is most effective when worn within 6 inches (15 cm) from your mouth.

Installation Usage Notice

For AW330 tutorial video, scan the QR code with your smartphone.

Connect the power adapter to the speaker.
Press the power button and the LED will flash green.
Wear the microphone around your neck and adjust it to a position around 15 centimeters (six inches) from your mouth.
Press the microphone’s power button. Your receiver and microphone are paired out of the box. If the pairing is interrupted, turn off the micro-phone and turn it on again. The microphone will automati-cally search and pair with the speaker. Simply wait for the POWER LED to turn solid green.
Use the volume control at the side of the microphone to adjust your volume. (Long-press “-” button to reach the minimum volume, and long-press “+” button to reach the maximum volume.)
You can add a second audio source to the speaker. When you start talking into the microphone while music is playing in the background, AW330 automatically dims your music, so you can speak in a normal voice and your audience won’t be distracted by the music. Once you stop talking, the music will return to its original volume.

Important Safety Instructions and Disclaimer

WARNING: Failure to follow these safety instructions could result in fire,electric shock, other injury or damage to device or other property, and/or loss of life. AVerMedia is not responsible for damage or injury arising from failure to follow safety instructions relating to the product’s use.

General Guidelines and Warning

Read and follow these instructions.
Do not use the device on uneven or unstable surfaces.
Do not use this device in a wet environment or near water.
Unplug the device before cleaning. Clean only with a dry cloth.
Use in a well ventilated environment. Do not block any ventilation openings.
Use the device in environments with ambient temperatures between 0°C (32°F) and 35°C (95°F).
Use power sources within the specified voltage range.
Do not place heavy objects on the device.
Do not install near heat sources such as radiators or stoves.
Do not defeat the safety purposes of the polarized or grounding-type plug.
Protect the power cord from being walked on or pinched, particularly where the cord connects with plugs or adapters.
Only use the attachments and accessories specified by the manufacturer.
Unplug this device during lightning storms or when unused for prolonged time.
Do not modify or disassemble the device in any way.
Refer all servicing to qualified personnel.
Do not dispose the device as general household waste. Dispose in accordance with local environmental laws.

General Battery Instructions

Never short circuit the battery terminals.
Store the batteries in a cool dry place.
Keep the battery away from children.
Keep the battery away from fire.
Stop using or charging the battery immediately if the battery becomes or appears damaged, gives off an odor, becomes discolored or deformed, starts to balloon or swell, leaks.
Never store or charge the battery inside your car or in extreme temperature. Extreme temperatures might ignite the battery and cause fire.
Do not dispose of used batteries in domestic waste. Dispose of batteries at special collection points or return to point of sale if applies.

Lithium Polymer Battery

Attempting to disassemble or modify the battery can cause an explosion or liquid leakage from the battery. If the rechargeable battery is incorrectly replaced, there is danger of an explosion.
The battery contains a small amount of harmful substances. To avoid possible injury, replace it with a battery type recommended by AVerMedia.
The battery’s working temperature is between 0°C (32°F) and 35°C (95°F), be sure to operate the device within this range. Do not expose it to direct sunlight as it could cause overheating, rupture, or even fire.
Even if the battery is fully charged and not in use, it will still discharge gradually over time. If you haven’t used the device for a while, it is recommended to recharge it before use.
Batteries are consumable supplies. Their power capacities degrade gradually after repeated charging. Therefore, even when you charge it fully every time, the usage time will still reduce and batteries will eventually die out.
When the device is in use or charging, it is normal for it to get warm.
Never charge the battery unattended. During the entire process of charging your battery, you must constantly observe and monitor the charging process so that you can quickly react to any problems that may occur and to be certain that the battery is being charged properly.
The battery should be stored at room temperature, charged to approximately 30 to 50% of capacity at least once per year to prevent over-discharge.
Do not discharge the battery at a rate exceeding the maximum continuous discharge current specified for it. Otherwise, the battery will overheat and result in battery deterioration, bursting, ballooning, or possibly cause a fire or explosion.

Limited Warranty

AVerMedia warrants that the Product is free from defects in material and/or workmanship under normal use.

AVerMedia does not warrant that the operation of the Product will be uninterrupted or error-free. The Limited Warranty does not cover:

The warranty period has expired;
Product that has (a) serial numbers or the warranty sticker that have been removed tampered, damaged or altered, or (b) nonconforming.
Product purchased from an unauthorized distributor;
Product has been tested, altered, modified, repaired or serviced by someone other than AVerMedia (or its authorized service centers);
Failure to adhere to user’s manual.
Product that are operated in combination with third party’s software which may be obtained by user or provided by AVerMedia in the product packaging.
Product that are operated in combination with third party’s device(s)/equipment(s), or the damage is caused from computer viruses
Damage caused by (a) misuse, abuse, neglect, improper use of the physical or operating environment (such as the exterior ruptures, moisture, exposure to temperature, high or low humidity, power overload, placement subject to extreme environments that include a lack of ventilation or stacking, throwing, soakage, etc.) or modification; (b) improper or unauthorized installation, wiring, repair, testing;
(c) use of the Product outside AVerMedia published guidelines; (d) accident, fire, acts of God or force majeure such as natural disasters, environmental distress, or lightning; power surges; (e)improper maintenance or failure to use the information content in accordance with the Product.
Other than the above, similar circumstances not attributable to AVerMedia.

Warranty Period
The term of the warranty begins from the date of purchase. Your dated sales receipt showing the date of purchase is the proof of purchase. The warranty period varies by product and is generally 1 or 2 years; consult your original AVerMedia product packaging or user information provided by AVerMedia and local in-country distributor at the time of purchase for the warranty term specific to your product (“Warranty Period”).

How to Obtain Warranty Service – Contact Your Local In-Country Distributor

To obtain warranty service, an original or copy of the sales receipt from the original retailer is required.
A separate warranty may be provided by international distributors. This warranty is provided by the local in-country distributor and this distributor provides local service for your device. Distributor warranties are only valid in the area of intended distribution.
When a Product or part is replaced, the replacement item becomes your property and the returned product or part becomes the property of AVerMedia or its distributor.

Usage of Personal Contact Information
If you obtain service under this warranty, you agree to and fully authorize AVerMedia or its distributor to store, use, and handle information related to the warranty service, as well as your personal contact information, including but not limited to your name, phone number, address, and email. AVerMedia or its distributor requires this information to perform the necessary service set forth by this warranty. For warranty service and outcome satisfaction, AVerMedia reserves the right to contact you in order to understand the problems that occur during usage of the product; the company may also notify you about any product recalls or safety issues. To achieve satisfactory results, you agree to fully license AVerMedia to transfer his/her customer information to the country or region of the original purchase. This allows AVerMedia to undertake the scope of product or parts maintenance of the warranty service. AVerMedia may also disclose this information under certain legal requirements.

How to Provide Warranty Service
Services may vary by geographic region, please contact AVerMedia or its distributor for a response regarding the appropriate services for your Product. The Warranty Service may be provided by the following types.

Customer Delivery Service
According to “Customer Delivery Service,” the customer must pay for their own product to be delivered to a designated service center for repair or replacement, and all risks are borne by the customer. The customer may retrieve the product after the repair or replacement process has been completed. Should the customer fail to collect the product, the company will handle the product as it sees fit without incurring any liability.

Mail-In Service
According to “Mail-In Service,” customers will be required to pay for their own products to be mailed to a designated service center for repair or replacement, and all the risks are borne by the customer. After the product has been repaired or replaced, AVerMedia will send the product back to the customer at their own expense and bear all risks, except where otherwise specified by service dealers.

Customers’ Two-Way Mail Service
According to “Customers’ Two-Way Mail Service,” customers will be required to pay for their own product to be delivered to a designated service center for repair or replacement, and all the risks are borne by the customer. After the product has been repaired or replaced, the product will be returned to the customer, for which all delivery and other risks are borne by the customer. If the customer fails to arrange for the return transport of the product, the company will handle the product as it sees fit without incurring any liability.

No On-Site Service
AVerMedia and its distributor do not provide on-site service, including but not limited to, installation, maintenance, instructing, troubleshooting problems, the usage of the product or the warranty service. In the event that calling, updating software, or other means fail to resolve the issue, AVerMedia and its distributor will arrange warranty service as specified under “Scope of Warranty Services (a).”

Limitation of Liability
AVerMedia accepts responsibility for the damage of loss of products only under the following circumstances: when the company has a product in store or when a product is being transported by the company.
If any information contained in the product (including confidential information, proprietary information, or personal information) is missing or revealed, AVerMedia or its service dealers are without responsibility.
Under any circumstances, if the solutions proposed under the warranty have not fulfilled its basic purpose, AVerMedia, its subsidiaries, suppliers, and dealers do not assume any burden of liability: (a) loss, damage, or disclosure of client data; (b) special damages, incidental damages, punitive damages, or consequential damages, including but not limited to loss of profits, loss of business revenue, goodwill, or anticipated damage to balance loss, and even if the possibility has been raised, whether the claim is based on contract, warranty, negligence, strict liability, or other liability. Under the circumstances that AVerMedia, its subsidiaries, suppliers and distributors assumes responsibility for damages caused by any reason, the amount of its total liability shall not exceed the actual payable of direct damages, nor shall it exceed the amount paid by the customer for the product.
Prejudice to the foregoing restriction does not apply to personal injury or death caused by injury, nor does it apply to the compensation required by law for AVerMedia to assume with regards to real or tangible property.
Where the law does not exclude or limit incidental or consequential damages, the above limitations or exclusions may not apply to the customer.

Other Rights
This warranty provides the customer with specific legal rights. The customer may be subject to jurisdiction in accordance with the relevant laws in his or her district, but the customer is subject to the laws and regulations that govern the country or state where the product was originally purchased. This warranty does not affect any legal rights, including the limitations or exclusions laid out by this contract; instead, the control of the consumer goods sold is governed by the relevant laws or regulations born of consumer rights.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Battery Warranty
Your battery is guaranteed to be free of manufacturer’s defects at the time of purchase. Batteries that have been mishandled, abused, or damaged by the user are not covered under warranty. AVerMedia Technologies, Inc. is not liable for any loss or damage, whether direct or indirect, incidental or consequential, or from any special situation, arising from the use, misuse, or abuse of this product.

FAQ

How to avoid stuttering sound?

Do not hold and cover the bottom part of the microphone where the antenna is located.
Place the receiver away from metal objects, electrical or digital equipment, such as wireless router, metal cabinets, etc.
Place the speaker within 15 meters (49 feet) from the micro-phone and at least one meter (three feet) above the ground. Avoid obstructions which can weaken the signal.

How to adjust the microphone and speaker volume to achieve the best sound?

When howling occurs:
- Turn down the speaker volume or microphone volume.
- Avoid standing in front of the speakers or facing the micro-phone to the speakers.
When noises occur:
AW330 uses a high-sensitivity transmitting technology in order to achieve long-range transmission. If noises or unclear sounds occur, your environmental sound may be too loud. Excessive sound in the background can be unwantedly captured by your microphone, and outputted through speakers causing noises. It is advised that you lower the microphone’s volume first and adjust the speaker to a moderate level.

Radiation Exposure Statement for AW315T:
This equipment complies with the FCC portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is available.

European Community Compliance Statement
Class B
This product is herewith confirmed to comply with the requirements set out in the Council Directives on the approximation of the laws of the Member States relating to RED 2014/53/EU, Low Voltage Directive (LVD) 2014/35/EU, (EMC) 2014/30/EU and Energy-related Products Directive (ErP) 2009 / 125 / EC.

Waste Electrical and Electronic Equipment
The mark of crossed-out wheeled bin indicates that this product must not be disposed of with your other household waste. Instead, you need to dispose of the waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. For more information about where to drop off your waste equipment for recycling, please contact your household waste disposal service or the shop where you purchased the product.

Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Radiation Exposure Statement for AW330S:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.

Disclaimer
All the images in this documentation are examples only. The images may vary depending on the product and software version. Information presented in this documentation has been carefully checked for reliability; however, no responsibility is assumed for inaccuracies. The information contained in this documentation is subject to change without notice.

Copyright and Trademark Information
©2024 by AVerMedia Technologies, Inc. All rights reserved. No part of this publication, in whole or in part, may be reproduced, transmitted, transcribed, altered or translated into any language in any form by any means without the written permission of AVerMedia Technologies, Inc. Information and specification contained in this manual are subject to change without notice and do not represent a commitment on the part of AVerMedia.
For more information, please refer to www.avermedia.com. “AVerMedia” is a trademark or registered trademark of AVerMedia Technologies, Inc.The pictures contained in this manual are provided for reference purposes only.

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Telephone +886-2-2226-3630

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Technical Regulations of the Customs Union

TR CU 020/2011
TR CU 004/2011

AW330 Audio System: Smart Microphone (AW315T) + Speaker (AW330S) AW330 (AW315T) + (AW330S)
AW330 (AW315T) +(AW330S)

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