tp-link UB400 Bluetooth Nano USB Adapter User Guide

: September 14, 2024
: tp-link

Table of Contents

UB400 Bluetooth Nano USB Adapter
Specifications:
Product Information:
Usage Instructions:
Chapter 1: Get to Know About Your Adapter
Chapter 2: Connect to a Computer
Chapter 3: Install Bluetooth Driver
Chapter 4: Appendix: Troubleshooting
- FAQ:
Q: What should I do if my computer does not recognize the
Q: Can I use the Bluetooth Nano USB Adapter with a Mac

UB400 Bluetooth Nano USB Adapter

Specifications:

Product: Bluetooth Nano USB Adapter
Model: REV1.0.0 1910013731
Bluetooth Version: 4.0

Product Information:

The Bluetooth Nano USB Adapter is designed for PCs without
built-in Bluetooth functionality. It enables wireless connections
with various devices such as Bluetooth headsets, speakers, mice,
keyboards, and mobile devices for activities like music streaming,
data transfer, and device control.

Usage Instructions:

Chapter 1: Get to Know About Your Adapter

This chapter provides an overview of the adapter’s capabilities,
emphasizing its compatibility with a wide range of
Bluetooth-enabled devices.

Chapter 2: Connect to a Computer

Before connecting the adapter to your computer, ensure all
existing Bluetooth devices are disabled through the Device Manager
in Windows. Follow these steps:

Right-click on This PC or My Computer.
Select Manage.
Go to Device Manager.
Disable all existing Bluetooth devices listed.

Chapter 3: Install Bluetooth Driver

This chapter guides you through the process of installing the
Bluetooth driver for the adapter, including pairing with Bluetooth
devices. It also provides instructions for uninstalling the driver
if needed.

Chapter 4: Appendix: Troubleshooting

Refer to this section for troubleshooting tips in case you
encounter any issues with the adapter.

FAQ:

Q: What should I do if my computer does not recognize the

Bluetooth Nano USB Adapter?

A: If your computer does not recognize the adapter, try plugging
it into a different USB port. You can also check if the adapter is
properly inserted and restart your computer to allow for
detection.

Q: Can I use the Bluetooth Nano USB Adapter with a Mac

computer?

A: The adapter is mainly designed for use with PCs, but it may
work with Mac computers that support Bluetooth 4.0. However,
compatibility cannot be guaranteed across all Mac models.

User Guide
Bluetooth Nano USB Adapter
REV1.0.0 1910013731

Contents
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Chapter 1. Get to Know About Your Adapter . . . . . . . . . . . . . . . . . . . . . .2
Chapter 2. Connect to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Chapter 3. Install Bluetooth Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
3. 1. Install Bluetooth Adapter’s Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 3. 2. Pair With Your Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 3. 3. Uninstall Bluetooth Adapter’s Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 4. Appendix: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . 10

About This Guide

This guide is a complement to Quick Installation Guide. The Quick Installation Guide instructs you on quick installation, and this guide provides the product overview and detailed instructions for each steps.
When using this guide, please notice that features available of the adapter may vary by model and software version. The adapter’s availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual experience.

Conventions

In this guide, the following conventions are used:

Convention Description

Teal Underline

Hyperlinks are in teal italic. You can click to redirect to a website or a specific section.

Teal

Contents to be emphasized and texts on the web page are in teal, including the menus, items, buttons, etc.

Note:

Ignoring this type of note might result in a malfunction or damage to the device.

Indicates important information that helps you make better use of your

Tips:

device.

*Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput and wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, AP limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and AP location.

More Info
· The latest software and utility can be found at https://www.tp-link.com/ download-center.
· The Quick Installation Guide (QIG) can be found where you find this guide or inside the package of the product.
· Specifications can be found on the product page at https://www.tp-link.com. · Our Technical Support contact information can be found at the Contact
Technical Support page at https://www.tp-link.com/support.

1

Chapter 1
Get to Know About Your Adapter
This chapter introduces what the adapter can do.

Chapter 1

Get to Know about Your Adapter

The Bluetooth USB adapter, mainly used for PCs without Bluetooth function. It provides new and advanced Bluetooth 4.0 and enables wireless connection with a wide range of devices such as a Bluetooth headset, a Bluetooth speaker, a Bluetooth mouse or a mobile client, using for playing music, mouse and keyboard control, data transmission, etc.

· Applies the Bluetooth 4.0 with low energy (BLE) technology and it is backward compatible with Bluetooth V3.0/2.1/2.0/1.1
· Enable wireless connection with Bluetooth-enabled devices · Ultra-small for convenient portability with reliable high performance · Supported operating systems include Win 11/10/8.1/7

3

Chapter 2
Connect to a Computer
This chapter introduces how to connect the adapter to your computer.

Chapter 2

Connect to a Computer

1. Before you start using your adapter, disable all existing Bluetooth devices (both built-in and third party) from the Device Manager on Windows.
Note: To go to Device Manager: Right-click This PC or My Computer, select Manage, go to Device Manager and disable all existing Bluetooth devices.
2. Insert the adapter into a USB port on your computer directly.

The image is for demonstration only.
After connecting your adapter to the computer, please follow the instructions to install the driver.
Note: Make sure there are no other Bluetooth devices on the PC. If there are other Bluetooth devices, disable all Bluetooth devices (both built-in and third party) in Device Manager on your computer, then insert the adapter and try again. To go to Device Manager: Right-click My Computer, select Manage, go to Device Manager and disable all existing Bluetooth devices.

5

Chapter 3
Install Bluetooth Driver
This chapter introduces how to install your adapter’s driver, pair with your Bluetooth devices and uninstall your driver. The adapter is equipped with a Driver Setup Wizard, which can guide you through the installation process. This chapter includes the following sections: · Install Bluetooth Adapter’s Driver · Pair With Your Bluetooth Devices · Uninstall Bluetooth Adapter’s Driver

Chapter 3

Install Bluetooth Driver

3. 1. Install Bluetooth Adapter’s Driver
(The following steps will take UB400 as an example) 1. Download the driver at https://www.tp-link.com/download-center
Tip: For Windows 11/10/8.1 system, the driver installation will automatically start when connected to the internet. If not, please download the driver manually.
2. Extract the downloaded file and run the Setup.exe to start driver installation.

3. Follow the instructions to complete installation. 4. Once the process is finished, restart your computer.
Notes: · Your TP-Link Bluetooth USB adapter will be listed in the Device Manager when the driver is
installed correctly. · If the driver installation fails, disable the antivirus software and firewall, then try again. · In Windows 7, if a Windows Security message pops up, refer to
https://www.tp-link.com/faq-2760.html
3. 2. Pair With Your Bluetooth Devices
For Windows 7: 1. Open Start menu to access Devices and Printers. 2. Select Add Device to choose the device that you want to pair with your
computer.
7

Chapter 3

Install Bluetooth Driver

3. Select the found-out device from the list and click Next.
Note: Make sure your Bluetooth device is set to be discoverable.
4. Click Finish when completing the pairing.
Note: During the pairing you may be prompted to enter the pairing code. You need to enter the identical code to both devices.
For Windows 8.1: 1. Open Start menu, type Bluetooth to access Bluetooth settings. 2. Toggle on Bluetooth. 3. Select your Bluetooth device and follow the on screen instructions to
complete pairing. For Windows 11/10: 1. Open Start menu, type Bluetooth to access Bluetooth settings. 2. Click Add Bluetooth or other device to scan for Bluetooth devices. 3. Select your Bluetooth device from the list and follow the on screen
instructions to complete pairing.
Note: 1. Make sure your Bluetooth device is set to be discoverable. 2. If the Bluetooth icon doesn’t appear, refer to Troubleshooting->T1. 3. During the pairing, you may be prompted to enter the pairing code. You need to enter the identical
code to both devices.
8

Chapter 3

Install Bluetooth Driver

3. 3. Uninstall Bluetooth Adapter’s Driver
Go to Start > All Programs > TP-Link and find the model you want to uninstall. Follow the on-screen instructions to complete the uninstallation.
Note: You can also remove the driver from Windows Device Manager: 1. Go to Windows Device Manager find the adapter. 2. Right-click the adapter and select Uninstall. 3. Follow the instructions to complete the uninstall.

9

Appendix: Troubleshooting
T1. What should I do if the Bluetooth icon doesn’t appear?
· Make sure you have turned on the Bluetooth in Windows settings. · Make sure there are no other Bluetooth devices on the computer. If there are,
disable all existing Bluetooth devices in Device Manager, then insert the adapter and try again. To go to Device Manager: Right-click My Computer, select Manager, go to Device Manager and disable all existing Bluetooth devices.
T2. Why the adapter is not working with my Bluetooth device?
· Make sure your device has BLUETOOTH function. · Make sure you have installed the latest Bluetooth driver on the computer. You can
check the published driver versions from https://www.tp-link.com/download- center · For devices with non-standard Bluetooth protocols, such as Logitech Mouse and
Airpods, there may be some compatibility problems. For the compatibility list, refer to https://www.tp-link.com/faq-2316.html If you still have questions and need further help, please refer to https://www.tp-link.com/faq-2316.html
10

FCC compliance information statement
Product Name: Bluetooth Nano USB Adapter Model Number: UB400/UB4A Responsible party: TP-Link USA Corporation Address: 10 Mauchly, Irvine, CA 92618 Website: https://www.tp-link.com/us/ Tel: +1 626 333 0234 Fax: +1 909 527 6804 E-mail: sales.usa@tp-link.com This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected. · Consult the dealer or an experienced radio/ TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1 ) This device may not cause harmful interference. 2 ) This device must accept any interference received, including interference
that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment has been SAR-evaluated for use in hand. SAR measurements are based on a 5mm spacing from the body and that compliance is achieved at that distance.
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date:24/09/04

CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
OPERATING FREQUENCY (the maximum transmitted power)
2402MHz~2480MHz: 1 Mbps:8.56dBm 3 Mbps:8.43dBm
EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2011/65/ EU and (EU)2015/863. The original EU Declaration of Conformity may be found at https://www.tp-link.com/support/ce.
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. This device has been tested and meets the ICNIRP exposure guidelines and the European Standard EN 62209-2. SAR is measured with this device at a separation of 0.5 cm to the body, while transmitting at the highest certified output power level in all frequency bands of this device. Carry this device at least 0.5 cm away from your body to ensure exposure levels remain at or below the as-tested levels.
UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK Declaration of Conformity may be found at https://www .tp-link.com/support/ukca

Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: 1 ) This device may not cause interference. 2 ) This device must accept any interference, including interference that may
cause undesired operation of the device. L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: 1 ) L’appareil ne doit pas produire de brouillage; 2 ) L’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.
Radiation Exposure Statement:
This EUT is compliance with SAR for general population/uncontrolled exposure limits in RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and IEC 62209. This equipment should be installed and operated with minimum distance 5 mm between the radiator and your body. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
Déclaration d’exposition aux radiations :
Cet adaptateur est conforme au SAR pour la population générale/limites d’exposition non contrôlées dans RSS-102 et a été testé conformément aux méthodes et procédures de mesure spécifiées dans IEEE 1528 et CEI 62209. Cet équipement doit être installé et utilisé avec une distance minimale de 5 mm entre le radiateur et votre corps. Cet appareil et ses antennes ne doivent pas être situés ou fonctionner en conjonction avec une autre antenne ou un autre émetteur.
Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
Korea Warning Statements

.
NCC Notice

BSMI Notice
· ·
· ·
·
·

Bluetooth Nano USB Adapter Equipment name

UB400/UB4A Type designation (Type)

Restricted substances and its chemical symbols

Unit

Lead (Pb)

Mercury
(Hg)

Cadmium
(Cd)

Hexavalent chromium
(Cr+6)

Po l y b ro m i n ate d Polybrominated

biphenyls

diphenyl ethers

(PBB)

(PBDE)

PCB

—

1. ” 0.1 wt %” ” 0.01 wt %”

2. ” ”

3. ” – ”

, .

Safety Information
· Keep the device away from water, fire, humidity or hot environments.
· Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
· Do not use the device where wireless devices are not allowed.
· This equipment can be powered only by equipments that comply with Power Source Class 2 ( PS2) or Limited Power Source(LPS) defined in the standard of IEC 62368-1.
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.
Operating Temperature: 0~40 (32 ~104)
This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.

Explanation of the symbols on the product label

symbols may vary from products.

Symbol

Explanation

Class II equipment

Class II equipment with functional earthing Alternating current Direct current Polarity of d.c. power connector For indoor use only Dangerous voltage Caution, risk of electric shock Energy efficiency Marking Protective earth Earth Frame or chassis Functional earthing Caution, hot surface Caution Operator’s manual Stand-by “ON”/”OFF” (push-push) Fuse Fuse is used in neutral N

RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.
Caution, avoid listening at high volume levels for long periods

Disconnection, all power plugs

m

Switch of mini-gap construction

µ

Switch of micro-gap construction (for US version)

Switch of micro-gap / micro-disconnection construction (for other versions except US)

Switch without contact gap (Semiconductor switching device)