WISBERG WBSBSIW177CZ,WBSBSIW177CB American Refrigerator User Manual

September 9, 2024
WISBERG

WISBERG WBSBSIW177CZ,WBSBSIW177CB American Refrigerator

Product Specifications

  • Model: WBSBSIW177CB
  • Climate Classification: SN / N / ST / T
  • Frequency: 50Hz
  • Rated Voltage: 220-240V~
  • Rated Current: 1.9A
  • Rated Lamp Power: 5W
  • Defrosting Heater Power: 196W
  • Refrigerant: R600a(63g)
  • Total Volume: 573L
  • Refrigerator Storage Volume: 376L
  • Freezer Compartment Volume: 197L
  • Four-star Compartment Volume: 197L
  • Energy Consumption E16: 0.324kWh/24h
  • Energy Consumption E32: 0.760kWh/24h
  • Auxiliary Energy Consumption: 10.01kWh/a
  • Freezing Capacity: 12kg/24h
  • Temperature Rise Time: 5.5h
  • Insulation Blowing Agent: Cyclopentane
  • Product Code: 942074

Product Usage Instructions

Safety Ensure to read and understand all safety warnings and instructions provided in the user manual before use.

Installation
Follow the installation steps provided in the manual to set up the refrigerator correctly.

Frequently Asked Questions (FAQ)
Q: Where can I find the latest version of the user manual?
A: You can find the latest version of the manual online at wisberghome.com by searching for the product’s article number.

FOREWORD
About this document

  • This manual contains all information for the correct, efficient and safe use of the appliance.
  • This manual is intended for the end user and/or buyer of this appliance.
  • Make sure you have read and understood the instructions in this manual completely before installing or using the appliance. Keep this document for future use as long as you use and/or own the appliance.
  • Wisepick Productions B.V. cannot in any way be held liable for material or immaterial damage to you or to others, the appliance, your other belongings or belongings of others caused by not following the instructions in this manual.
  • The warnings and safety instructions in this manual do not cover all possible circumstances and situations.
  • If you contact our customer service, make sure you have the model number ready. The information can be found on the type plate or on the front of this manual.

Original instructions

This manual was originally written in Dutch. All other languages are translated documents. In the case of translation errors, the Dutch version is leading.

Symbols used

SYMBOL DESCRIPTION
DANGER! Fire hazard and/or flammable materials
WARNING! Indicates a dangerous situation which, if not avoided, may

result in serious immaterial damage to you or others.
CAUTION!| Indicates a dangerous situation which, if not avoided, may result in slight immaterial damage to you or others.
ATTENTION!| Indicates a situation related to material damage.
NOTE| Indicates useful additional information.

NOTE

You can also find the latest version of this manual online, at wisberghome.com if you search for the article number.

Copyright
The data depicted in this manual, including texts, photographs, graphic drawings, trademarks, (trade) names and logos, are the property of Wisepick Productions B.V. and are protected by copyright, trademark law and/or any other intellectual property right, unless these data belong to a third party. You are never allowed to reproduce, transfer, distribute, store or make the contents of the manual available to third parties, in whole or in part, without the prior written consent of Wisepick Productions B.V. and/or the third party to whom the data belong.

Wisberg contact details
Customer service can be reached at: wisberghome.com
Wisepick Productions B.V.

Weena 664
3012 CN Rotterdam
The Netherlands
Made in China

SAFETY

INTENDED USE AND ANTICIPATED UNINTENDED USE

  • This appliance is only intended for use indoors.
  • This appliance is not intended for use as a built-in appliance.
  • This appliance is intended for domestic use and similar applications such as:
    • staff kitchens in shops, offices and other work environments;
    • farms and guests in hotels, motels, B&B and other residential environments;
    • catering and similar non-retail applications.
  • This appliance is not intended for use by persons (including children) with limited physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instructions concerning use of the appliance by a person responsible for their safety.
  • Any use of the appliance other than as described in this manual is considered to be unintended use and may result in property and immaterial damage to you or to others, the appliance, your other property or other people’s property and the expiry of the warranty.
  • This appliance may not be exposed to rain.
  • Children must be supervised to ensure that they do not play with the appliance.

SAFETY WARNINGS AND REGULATIONS

WARNING!

  • Keep the vents in the appliance housing open.
  • Do not use mechanical devices, electrical appliances (such as a hairdryer or heater) or other means to defrost your freezer.
  • Ensure that no components of the cooling circuit are damaged during transport and installation of the appliance.
  • Do not place electrical appliances in the food storage compartments of the freezer (such as ice cream machines) unless they are of a type expressly declared suitable by the manufacturer.
  • Never open the appliance and do not perform any repairs to the appliance that are not described in this manual. The appliance may only be opened for maintenance by an authorised service technician.
  • It is dangerous to change the characteristics or specifications of the appliance or to try to modify this product in any way.
  • Do not damage the cooling circuit.
  • Only fill with drinking water.
  • Only connect to drinking water.

DANGER!

  • Do not use this appliance with extension leads or power strips.
  • Never use a timer, inverter or a separate remote control that automatically turns the appliance on or off. Do not connect the appliance to an earthed power socket that is regularly switched on or off.
  • Do not twist or kink the power cable or roll the cable up. Do not clamp the power cable between the surface and the appliance. This can damage the cable’s insulation.
  • Never pull on the power cable to move the appliance or to unplug it from the earthed socket.
  • Keep the power cable away from heat, oil, sharp edges or moving parts.
  • Do not use the appliance if the power cable is damaged. Never replace the power cable yourself. The power cable may only be replaced by an authorised service technician.
  • Before use, check that the voltage on the socket you want to use matches that on the type plate of the appliance (220-240V~ 50/60Hz). Only connect the appliance to an earthed power socket. Damage caused by faulty voltage is not covered by the guarantee.
  • Do not store containers containing flammable materials, propellant or explosive substances such as aerosols, refill cartridges for fire extinguishers, etc. in the appliance.

ELECTROCUTION HAZARD DUE TO SHORT CIRCUIT

  • Do not use the appliance if any of its components are damaged or faulty. Replace a damaged or faulty appliance immediately. Remove the plug from the earthed socket and contact customer service.
  • Always place the appliance on a moisture-resistant and dry surface.
  • Never use the appliance in a damp room, such as a bathroom, or in the vicinity of a bath, shower or swimming pool.
  • Do not touch the appliance or power cable with wet hands.

SAFETY INSTRUCTIONS: INSTALLATION

WARNING!
WARNING! Do not place multiple portable power strips or portable power supplies on the back of the appliance.
WARNING! When installing the appliance, ensure that the power cable is not pinched or damaged.

CAUTION!

  • Never leave the power cable in such a way that someone could trip over it or accidentally pull it.
  • Always move the appliance with two people. Use two hands when moving, lifting or turning the appliance.

ATTENTION!

  • Use only the original accessories provided for the installation.
  • Make sure that the power cable is not stuck or damaged during installation or positioning the appliance.
  • Never clean the appliance with aggressive or abrasive cleaners, or sharp objects.
  • Cleaning and user maintenance must not be carried out by children without supervision.
  • Never drop the appliance and avoid bumping. Dropping or bumping the appliance may affect the proper operation of the appliance. Do not use the appliance if it has been dropped.
  • Make sure that the power cable of the installed appliance is always easily accessible.
  • Ensure that air can circulate around the appliance.
  • Pull the plug out of the socket before carrying out any actions on the appliance (e.g. turning the door).
  • The correct operation of the appliance can only be guaranteed if the specified temperature range is respected. If, as a result of another installation, the correct ventilation requirements are not met, the appliance will function correctly, but energy consumption may increase slightly.
  • Do not install the appliance near radiators, stoves, ovens or hobs.
  • Do not install the appliance in direct sunlight.
  • If you want to avoid forming a combustible gas-air mixture in the event of a leak in the cooling circuit, consider the size of the space in which the appliance is located and the amount of refrigerant used.
  • The total volume of the space in which the appliance is installed divided by the amount of refrigerant of the appliance must not be less than 8 g/m3. The amount of refrigerant contained in the appliance can be found on the type plate.
  • The appliance may not operate optimally if it is in a place where the ambient temperature is below the minimum or above the maximum of the temperature range for which the appliance is designed for a longer period of time. Please refer to the “Climate Range” table.

Climate Range
The information about the climate range of the appliance is stated on the type plate.
It indicates at which ambient temperature (or room temperature) the operation of the appliance is optimal (correct). This type of refrigerator has climate range SN, N, ST and T.

CLIMATE RANGE PERMISSIBLE AMBIENT TEMPERATURE
SN From +10°C to +32°C
N From +16°C to +32°C
ST From +16°C to +38°C
T From +16°C to +43°C

SAFETY INSTRUCTIONS: USE

CAUTION!

  • Do not place carbonated or sparkling drinks in the freezer compartment.
  • Do not remove objects from the freezer compartment if your hands are wet/damp as this may cause grazes or frostbite.
  • Food storage times recommended by the food manufacturer must be observed.
  • Store raw meat and fish airtight in suitable containers or freezer bags in the appliance so that they do not come into contact with or drip on other foods.

Observe the following instructions to prevent food contamination:

  •  The prolonged opening of the door can considerably increase the temperature in the compartments of the appliance.
  • Clean surfaces that may come into contact with food and accessible drainage systems regularly.
  • Clean water tanks if they have not been used for 48 hours; flush the water system connected to the water supply if no water has been taken for 5 days.
  • Store raw meat and fish in suitable containers in the refrigerator so that they do not come into contact with or drip on other food.
  • Two-star freezer compartments are suitable for storing frozen food, storing or making ice cream and making ice cubes.
  • One-, two- and three-star compartments are not suitable for freezing fresh food.
  • If the appliance remains empty for a long time, switch it off, defrost it, clean it, dry it and leave the door open to prevent mould forming in the appliance.

PRODUCT FEATURES

DIMENSIONS

W D H A B C(°) E F G
91cm 69,8cm 179,3cm 141cm 120cm 125 o ±5 o 10cm 10cm 10cm

Figures 1 and 2 only illustrate the space required for the appliance.

GUARANTEE
This appliance comes with a guarantee period of three years after purchase. For more information on guarantee conditions, please visit wisberghome.com. In any case, you must have the purchase order with purchase and/or delivery date in order to be able to claim the guarantee. If you place the appliance in an ambient temperature that is colder than the minimum temperature, the guarantee lapses.

Spare parts
Spare parts for this appliance are available. To order or find out more, visit wisberghome.com

TECHNICAL DATA

Does not contain freon
The freon-free freezerrant (R600a) and the environmentally friendly foam insulation (cyclopentane) used for the appliance do not affect the ozone layer and have a very small impact on global warming.

technical data and energy label
The technical data is indicated on the type plate on the inside of the appliance and on the energy label (both also printed on page 2). The QR code on the energy label provided with the appliance provides a web link to the information related to the appliance performance in the EU EPREL database. Keep the energy label for reference together with the user manual and any other documents provided with this appliance. It is also possible to find the same information in EPREL via the link https://eprel.ec.europa.eu and the model name and  product number that can be found on the type plate of the appliance. See link www.theenergylabel.eu for detailed information on the energy  label.

INSTALLATION

INSTALLING THE APPLIANCE
Before installing the appliance, carefully review the safety information (chapter 1).

  1. Unpack
    Remove the packaging materials and dispose of them properly. Check that the appliance is not damaged. Do not connect the appliance if it is damaged. Report any damage immediately to the salesperson via customer service. In that case, keep the packaging.

  2. Location

    • The location where you place your appliance should be well ventilated.
    • Always move the appliance with two people. Use two hands when moving, lifting or turning the appliance.
    • Do not place the appliance near a heat source, such as a stove or boiler, and avoid direct sunlight, so as to guarantee the cooling effect and save on energy consumption.
    • Do not place the appliance in a damp place so that it cannot rust and there is no leakage current.
    • Do not use the appliance outdoors. This appliance is only intended for use indoors.
  3. Installation of the appliance

    • This appliance is not intended for use as a built-in appliance.
    • Use only the original accessories provided for the installation.
    • To reverse the direction in which the door opens, go to section 3.2.
    • During operation, the appliance emits heat to the environment. Therefore there must be at least 10 cm clearance on the top, at least 10 cm on both sides and at least 10 cm on the back of the appliance (see also section 2.1).
    • Use the front adjusting legs to level the appliance. If the appliance is not level, it is possible that the door may not close properly, reducing the cooling performance of the appliance. If the appliance is not level, this can also lead to malfunctions.
    • Make sure that the power cable is not stuck or damaged during installation or positioning the appliance.
    • It must be possible to disconnect the appliance from the mains power supply. The plug must therefore be easily accessible after installation.
    • Always place the appliance on a moisture-resistant and dry surface.
    • Place the appliance on a firm and flat surface (floor) so that it is stable, otherwise vibrations and noise may occur. When placing the appliance on floor coverings such as carpets, straw mats or polyvinyl chloride (PVC), place a solid sheet or cover under the appliance to prevent colour change due to heat dissipation.
  4. Clean
    Before putting the appliance into use, clean the interior and all associated accessories with lukewarm water and neutral soap. Dry everything carefully. Do not use solvents or abrasive powders; these may damage the coating.

  5. Wait
    On first installation (or after turning the door) wait at least four hours before plugging in the appliance. This allows the oil to flow back into the compressor.

  6. Switch on
    Before plugging in the power cable, check that the voltage and frequency of the type plate match your power supply network. Only connect the appliance to an earthed power socket. After one hour, open the door of the appliance. If the temperature in the appliance is noticeably lower, this indicates that the cooling system is operating normally.

  7. Mounting accessories: door compartments and shelves

    • To store food of different sizes, the door compartments can be set to different heights. Proceed as follows: gradually pull the compartment in the direction of the arrows until it comes loose and put it in the desired position.
    • The walls of the refrigerator are equipped with a series of guide profiles so that the shelves can be inserted if desired. To remove the shelf, lift it first and then pull it out. To put the shelf back in place, push it into place before lowering.
    • For the two-piece shelf, first push back the first part and then pull out the second part.
    • Raise the rear edge of the shelf to prevent food coming into contact with the wall lining. Hold the shelf firmly when removing or replacing it and take care to avoid damage.
  8. Storing food
    See Section 4 “Use”.

DOOR REVERSAL INSTRUCTIONS
Open the door and loosen the locking nut with an adjustable wrench. To raise the door, turn the adjusting nut clockwise. To lower the refrigerator door, turn the adjusting nut anticlockwise. When both doors are aligned straight, tighten the locking nut (anticlockwise).

Necessary tool

FILLING THE WATER TANK
Steps for adding water

  1. Slide the water tank out of the refrigerator.
  2. Open the water inlet cover on the water tank.
  3. Add drinking water from bottles or alkaline water, without exceeding the maximum level. ATTENTION!
    • Do not exceed the maximum level. The water will overflow.
    • Only fill the water tank with drinking water, such as mineral water or purified water. Do not use any other liquids. It is not permitted to put juice, milk, soft drinks or other beverages in the water tank.
  4. Close the water inlet cover.
  5. Push the water tank back into the refrigerator until it is securely in place.

ATTENTION!

  • After the water tank has been put back, wait 30 seconds before taking the first glass of water.
  • Ensure that the water tank has been correctly and completely pushed in to the refrigerator. Otherwise, the water tank will not work properly.
  • Do not use the refrigerator without the water tank. This can reduce cooling performance.

REPLACING THE LED LIGHTING
This product contains two LED light sources with energy efficiency class G. Replacement or maintenance of the LED lighting must be carried out by the manufacturer, its maintenance representative or an equivalent qualified person.

 USE

CONTROL PANEL

ID CONTROLS
A Adjusting temperature: lowering
B Adjusting temperature: increasing
C Adjusting temperature: select refrigerator or freezer
D Mode selection: lock, holiday mode, ‘Super Cool’, ‘Super Freeze’
E Mode for cold water
F Mode for shaved ice
G Mode for ice cubes
H On/off button for ice maker
I Reset warning water tank cleaning
ID DISPLAY
--- ---
1 ‘Super Freeze’ indicator
2 Holiday mode indicator
3 Freezer temperature
4 Refrigerator temperature
5 ‘Super Cool’ indicator
6 Control lock indicator
7 Cold water indicator
8 Shaved ice indicator
9 Ice cubes indicator
10 Ice maker disabled indicator
11 Warning water tank cleaning indicator

OPERATING THE APPLIANCE
When the refrigerator is switched on, all indicators on the screen light up for 3 seconds while it makes a start-up sound. Then the display shows the set temperature of both the fridge and freezer.
With button B: ‘TEMP. SELECT’ you can switch between setting the temperature for the fridge and freezer.

  1. Refrigerator temperature setting
    Press the ‘TEMP. SELECT’ button to set the temperature of the refrigerator. At this point the cooling temperature icon will illuminate and the digital temperature display will flash. The temperature of the refrigerator can then be set with the + and – (buttons A and B). The selected temperature is only set definitively after the display is locked. The minimum refrigerator temperature to be set is 2 degrees, the maximum temperature to be set is 8 degrees.

  2. Freezer temperature setting
    Press the ‘TEMP. SELECT’ button to set the temperature of the freezer. At this point the freezer icon will illuminate and the digital temperature display will flash. The freezer temperature can then be set with the + and – (buttons A and B). The selected temperature is only set definitively after the display is locked. The minimum freezer temperature to be set is -16 degrees, the maximum temperature to be set is -24 degrees.

Recommended temperature setting
The recommended temperature setting for this appliance is:

  • Fridge at 4 °C
  • Freezer at -18 °C

Locking or unlocking controls
Press and hold the D ‘Mode Select’ button for three seconds to activate or deactivate the lock function.
Unlock: When the buttons are locked, press and hold the D ‘Mode Select’ button for 3 seconds; the buttons are unlocked and the ‘Lock On/Off’ indicator on the display disappears.
Lock: When the buttons are unlocked, press and hold the D ‘Mode Select’ button for 3 seconds; the buttons are locked and the ‘Lock On/Off’ indicator appears on the display.

Holiday mode
Press the D ‘Mode Select’ button to switch the ‘holiday mode’ on or off. The ‘holiday mode’ is switched on after the display is locked. The ‘holiday mode’ indicator appears on the display.
This function can be used during long-term absence. When the holiday mode is switched on, the fridge cooling is switched off completely, the freezer temperature is set to -18 degrees.
To deactivate the holiday mode, unlock the display first. Then press the D ‘Mode Select’ button to deactivate the holiday mode. The ‘holiday mode’ indicator on the display disappears.

Super Cool mode
Press the D ‘Mode Select’ button to select the ‘Super Cool’ mode. The ‘Super Cool’ indicator appears on the display. When this function is selected, the refrigerator is additionally cooled; the temperature is temporarily reduced (for six hours) to 2 degrees. This function can be used if many products are placed in the refrigerator at the same time. The “Super Cool” mode switches off automatically six hours after being switched on. To deactivate ‘Super Cool’ mode, press the D ‘Mode Select’ button. The ‘Super Cool’ indicator on the display disappears.

Super Freeze mode
Press the D ‘Mode Select’ button to select the ‘Super Freeze’ mode. The ‘Super Freeze’ indicator appears on the display. When this function is selected, the freezer is additionally cooled; the temperature is reduced to -24 degrees. This function can be used if many products are placed in the freezer at the same time. The ‘Super Freeze’ mode switches off automatically after 40 hours. To deactivate the ‘Super Freeze’ mode, press the D ‘Mode Select’ button. The ‘Super Freeze’ indicator on the display disappears.

Door alarm
If the refrigerator door remains open for more than 2 minutes, the door alarm goes off every minute. You can switch this off by closing the door, or by pressing the + and – button for 3 seconds.

DAILY USE
Cooling food

  • Always refer to the expiry date of the products to know how long they can be stored.
  • Pack food in resealable plastic bags, especially if it has a strong taste, and place on the glass shelves above the crisper drawer. Store food only one or at most two days in this way.
  • Store raw meat and fish in appropriate food containers in the refrigerator so that it does not leak or come into contact with other foods.
  • Do not place hot food or hot plastic parts in the appliance. Make sure it has cooled to room temperature before putting it in the appliance.
  • Cooked food that has cooled sufficiently must be covered and can then be placed on any shelf.
  • Do not place foods containing a lot of water too close to the back wall of the refrigerator to prevent them from freezing to the inner wall.
  • It is best to clean and dry food before storing it in the appliance. It is advisable to store food in sealed packaging in the appliance. This prevents evaporation of water, which keeps fruit and vegetables fresh and also prevents odours.

Cooling food

  • The freezer compartment is suitable for freezing fresh food and storing frozen food for a long time.
  • The maximum amount of food that can be frozen in 24 hours is for this refrigerator: 12 kg.
  • The freezing process takes 24 hours. Do not add any other food to freeze during this period.
  • Only freeze fresh and thoroughly cleaned foods.
  • Prepare the food in small portions so that it is soon completely frozen and can then be thawed in the desired amount.
  • Pack the food in aluminium foil or freezer bags and make sure the packets are airtight.
  • Do not allow fresh, non-frozen food to come into contact with food that has already been frozen, and prevent the temperature of the food that has already been frozen from rising.
  • Lean foods are better and more durable than fatty foods; salt shortens the shelf life of food.
  • Ice lollies, if eaten directly from the freezer, can cause frostbite.
  • It is advisable to indicate the freezing date on each individual package in order to keep track of the shelf life.
  • It is advisable to keep the time between buying the food and putting it in the freezer as short as possible.

Storing frozen food
On first use or after a long period of downtime. Run the appliance for at least two hours at the higher positions before putting products in the freezer compartment. The most efficient use of energy is ensured in the configuration with the drawers in the lower part of the appliance and with the shelves evenly distributed. The position of the door trays does not affect energy consumption.

ATTENTION!

  • The manufacturer’s storage recommendations must be strictly followed. Please refer to the respective instructions.
    Do not keep the door open for too long; this can cause a sharp increase in temperature in the compartments of the appliance.

  • Frozen food may not be refrozen after thawing.

  • In the case of unexpected thawing, for example if a power failure lasts longer than the value specified in the technical properties under “rise time”, the thawed food must be consumed quickly or prepared immediately and then frozen again (after preparation).

Saving energy

  • Do not open the door or leave it open more often than necessary.
  • Do not set the temperature too high to save energy unless the characteristics of the food require it.
  • If the ambient temperature is high, the temperature control is set to a low temperature and the appliance is fully filled, the compressor can be on continuously, causing ice to form on the evaporator. In this case, set the temperature control to a higher temperature to defrost the evaporator and thus save energy.
  • Ensure proper ventilation.
  • Do not cover the vents or holes.
  • Place frozen food in the fresh food compartment to defrost: the low temperature of the frozen food helps to cool the fresh food and thus saves energy.
  • Replace the door gasket in good time to prevent poor door closing.

WATER AND ICE DISPENSER
WARNING!

Water Tank Cleaning
The time in use of the water tank is recorded after the first activation. After 150 days of using the water tank, the ‘water tank cleaning’ indicator will light up to indicate that you need to clean the water tank. If you do not do this, you will receive the same warning 30 days later, but the ‘water tank cleaning’ indicator will continue to flash. After cleaning and installing the water tank, press the I button (Reset water tank cleaning warning) for 3 seconds to cancel the “Water tank cleaning warning” indicator, the indicator will stop flashing.
You can find out how to clean the water tank in chapter 5 Maintenance and cleaning.

Taking cold water

  1. Press the ‘Water’ icon. The icon lights up.
  2. Push the glass against the dispenser lever and fill the glass with cold water.
  3. Pull the glass away from the dispenser lever to stop taking water.

Taking crushed ice

  1. Press the ‘Crushed’ icon. The icon lights up.
  2. Place the glass against the mouth of the dispenser to prevent spillage.
  3. Push the glass against the dispenser lever and fill the glass with crushed ice.
  4.  Pull the glass away from the dispenser lever to stop taking crushed ice.

Taking ice cubes

  1. Press the “Cubed” icon. The icon lights up.
  2. Push the glass against the dispenser lever. The glass is filled with ice cubes.
  3. Pull the glass away from the dispenser lever to stop taking ice cubes.

Cancelling the ice-making function
If the function for taking ice is not used for a long time, you can cancel the ice-making function. Press the “Ice off” icon. The icon lights up.

MAINTENANCE AND CLEANING

Before cleaning the appliance, carefully review the safety information (Section 1).

CAUTION

  • Always remove the plug from the earthed socket before cleaning the appliance.
  • Cleaning and user maintenance must not be carried out by children without supervision.
  • Never touch the plug with wet or moist hands because of the risk of electric shocks and injury.
  • Do not remove objects from the freezer compartment if your hands are wet/damp as this may cause grazes or frostbite.
  • Do not put your hands unprotected in the bottom of the appliance as the sharp metal corners can cause scratches.
  • Do not use mechanical devices, electrical appliances (such as a hairdryer or heater) or other means to defrost your appliance.
  • Do not use the appliance if any of its components are damaged or faulty. Replace a damaged or faulty appliance immediately. Remove the plug from the earthed socket and contact customer service.

ATTENTION!

  • Clean surfaces that may come into contact with food and accessible drainage systems regularly.
  • Never open the appliance. The appliance may only be opened for maintenance by an authorised service technician.
  • Do not spill water directly onto the appliance to prevent rust, leakage and accidents.
  • Do not use water jets and steam to clean the appliance.
  • To prevent damage, do not use a hard brush, steel brush, detergent, soap powder, alkaline detergent, benzene, petrol, acids, chlorine, abrasive powders, hot water or other corrosive or soluble substances to clean the cabinet surface, door gasket or plastic decorative parts etc.
  • The electrical parts of the appliance may only be cleaned with a dry cloth.

NOTE

  • Once in use, it is best to use the appliance continuously. Under normal circumstances it is best not to interrupt its use in order not to affect the lifetime of the appliance.

DEFROSTING
This freezer is a no-frost freezer. This means that defrosting is automatic. If ice does form in the freezer, please contact our customer service as this should not happen.

INTERIOR AND EXTERIOR CLEANING

  • Food residues in the appliance can cause a bad smell. The appliance should therefore be cleaned regularly.
  • Remove all drawers, shelves, door compartments etc. and clean with a soft cloth or sponge moistened with warm water or a neutral detergent.
  • If you are using cleaning agents, clean with a soft cloth or sponge, and wipe dry.
  • Regularly remove the dust from the back panel and side plates of the appliance. Use a dry cloth for this (no water).
  • If the appliance will not be used for several months, switch it off, unplug it from the socket, clean and dry it and leave the door open to prevent mould forming in the appliance. For more information on switching off and storage, see Section 7.

Cleaning the water tank

  1. Empty the water tank by taking water as indicated in chapter 4.4 until the water tank no longer contains any water.

  2. Pull the water tank out of the refrigerator.

  3. Lift the water tank out of the holder.

  4.  Clean the water tank.
    ATTENTION!
    Please observe the warnings and comments at the beginning of this chapter.

  5. Put the water tank back in the holder.

  6. Fill the water tank with two litres of water as indicated in Chapter 3.3.

  7. Clean the water pipe as indicated in chapter 5.3.

  8. Fill the water tank completely as indicated in chapter 3.3.

  9. You can use the function for taking water normally again

Cleaning the ice dispenser

Ice in the ice dispenser can block the outlet. In this case, the ice dispenser must be cleaned or the blockage must be removed.

  1. Switch off the ice-making function as indicated in chapter 4.7.

  2. Hold the ice dispenser with both hands and gently pull it free. Slowly remove the ice container from the door as shown in the illustration.

  3. Empty the contents of the ice dispenser.

  4.  Clean the ice dispenser if necessary.
    ATTENTION!
    Please observe the warnings and comments at the beginning of this chapter.

  5. Put the ice dispenser back. Make sure the ice dispenser is securely in place. If it is not possible to secure the ice dispenser in place, turn the cog at the back of the ice dispenser to the correct position and try again.

Clean the ice grid and the water pipe
Clean the ice grid if the ice-making function has not been used for a long time:

  1. Empty the ice dispenser.
  2.  Wait until the ice dispenser is half full (about 24 hours).
  3. Empty the ice dispenser again.
    You can use the ice-making function normally again.

If the water tank has not been used for a long time, flush the water pipe:

  1. Take two litres of water as described in chapter 4.4.
  2. If necessary, follow the steps for adding water as described in chapter 3.3. You can use the function for taking water normally again.

TROUBLESHOOTING

You can solve some problems easily yourself using the table below. If the following descriptions do not solve your problem, please contact our customer service: wisberghome.com
Only an authorised service technician may solve the malfunctions that are not listed in this manual. Repairs carried out by unauthorised persons may cause injury and/or serious damage to persons and property.

PROBLEM POSSIBLE CAUSE SOLUTIONS
The appliance does not cool at all.
  • The control knob for the temperature is wrong.
  • The plug is not inserted properly.
  • There is no voltage on the socket
  • The fuse is blown or defective.
  • The appliance is installed in a place where the ambient temperature is less than 10°C, such as a balcony, garage or storage room.
  • The power has failed
  • The holiday mode is switched on.

|

  • Set the thermostat to another position.
  • Insert the plug properly.
  • Open the door and check if lamp is on. If the lamp is off, there may be no voltage on the socket. Have the socket repaired by an electrician.
  • Check the fuse and replace if necessary.
  • Install the appliance in a protected location where the ambient temperature is higher than 10°C. If the appliance is installed in a room with too low a temperature, the internal cooling system may not operate correctly.
  • Try to open the door of the appliance as little as possible to keep the food safe and fresh for hours. If you know about the power failure beforehand: Set the thermostat button in the high mode an hour in advance, so that the food is frozen completely. (Do not add any other food to freeze during this period!) Set the temperature mode back to the original setting in good time when the power supply is restored.
  • Turn off the holiday mode, refer to section 4.2 for the instructions.

The temperature in the appliance is too low/high.|

  • The temperature is not set correctly.
  • The door is not closed properly.
  • The temperature of the food is too high.
  • Many products are stored at the same time.
  • The door has been opened too often.
  • The ‘Super Cool’ or ‘Super Freeze’ function is enabled.
  • Freezer: the products are placed in the door compartments.
  • The temperature in the door compartments is higher than in the freezer drawers, see section 4.3

|

  • Set a higher/lower temperature.
  • Find the cause of the door not closing properly, remove or movepossible obstacles.
  • Allow the food to cool to room temperature before preserving.
  • Preserve fewer products at the same time.
  • Only open the door if necessary.
  • Turn off the ‘Super Cool’ and/or ‘Super Freeze’, refer to section 4.2 for the instructions.
  • Move the products to the freezer drawers.
PROBLEM POSSIBLE CAUSE SOLUTIONS
Strange smell in the appliance.
  • There is spoiled food in the appliance.
  • The appliance is not clean.
  • Food with a strong smell is present in the appliance.

|

  • Throw away spoiled food.
  • Clean the appliance.

The door does not open easily.|

  • You tried to open the door immediately after closing.

| – Wait a few seconds between closing and re-opening the door.
The compressor works continuously.|

  • Too many products are stored at the same time.
  • The room temperature is too high.
  • The food placed in the appliance was too hot.
  •       The door is not closed properly.

|

  • Wait a few hours and then check the temperature again.
  • Please refer to Section 4.
  • Allow food to cool to room temperature before storing.
  •        See the next section.

The side panels are hot.|

  • This is normal.

The heat exchanger components are on the side of the appliance.Immediately after installation, the sides become hot, after the fridge reaches its internal temperature, the temperature of the side panels will decrease.

Abnormal noise|

  • The appliance is not stable/level.
  • The appliance is making contact with the wall or other objects.
  • ‘Super Freeze’ mode has been turned on.

|

  • Readjust the appliance’s adjusting legs.
  •       Move the appliance slightly.
  • This is normal. ‘Super Freeze’ mode uses the maximum power of the appliance.

The temperature cannot be set.|

  • ‘Super Cool’ or ‘Super Freeze’ mode has been turned on.
  • The control panel is locked.

|

  • See Section 4 ‘Use’ to deactivate ‘Super Freeze’ and set the temperature.
  • -Turn off the control lock, refer to section4.2 for the instructions.

The appliance freezes too much.|

  •  The temperature of the appliance is set too high.
  • ‘Super Freeze’ mode has been turned on.

|

  • See Section 4 for information on how to set the temperature.The recommended temperature setting for this appliance is
  • -18°C.
  • See Section 4.3 for information on how to turn off ‘Super Freeze’ mode.

The alarm goes off.|

  • The door is open.
  • The temperature in the appliance is too high.

|

  • Close the door and make sure that the
  • door remains properly closed. Remove any blockages. The alarm goes off when the door is closed.

Fault codes
Below is the explanation of the error codes that may appear on the display. These error codes can only be resolved by qualified personnel. Contact customer service to have the problem rectified.

FAULT CODE FAULT DESCRIPTION
E0 Icemaker error
E1 Temperature sensor detection circuit error of refrigerating chamber
E2 Temperature sensor detection circuit error of freezing chamber
E5 Freezing defrost sensor detection circuit error
E6 Communication fault of main board and Display control panel
E7 Circulation of ambient temperature sensor detection circuit error
EE Icemaker sensor circuit error
EH Moisture sensor error
EP Ice-separating fault of icemaker
EF Water tank loose error
CA Communication fault of main board and ice making board

TAKING OUT OF SERVICE

Switching off and storage

  • If the appliance will not be used for several months, first switch it off and then pull the plug out of the socket.
  • Make sure the appliance is completely thawed.
  • Clean the inside thoroughly and wipe dry. To prevent the formation of odours and moulds, leave the door open: block it.
  • Clean the door gasket groove with soap and water and wipe everything dry with a soft cloth.
  • Do not use a hard brush, steel brush, detergent, soap powder, alkaline detergent, benzene, gasoline, acids, hot water or other corrosive or soluble substances to clean the appliance.
  • Store the cleaned appliance in a dry, ventilated place, away from a heat source. Make sure the appliance is on a level surface and do not place heavy objects on top.
  • The appliance in storage must not be accessible to children playing.

SAFE DISPOSAL

DANGER!
Waste processing

  • Refrigerants and the cyclopentane foam used for the appliance are flammable. When the appliance is disposed of, it must therefore be kept away from sources of fire and collected or returned to a qualified waste processing company.
  • The appliance may not under any circumstances be incinerated to prevent damage to the environment or other damage.
  • R-600a is used as a refrigerant in this appliance. Therefore, please contact local authorities regarding the safe disposal of this appliance.

The materials used in this appliance marked with this symbol are recyclable. This marking indicates that, throughout the EU, this product must not be disposed of with the household waste.
This symbol indicates that the device must not be disposed of with other household waste within the EU. By disposing of the device properly, you help to prevent possible dangers to the environment and human health. The recycling of materials contributes to the conservation of natural resources. Therefore, do not dispose of discarded electronic devices with household waste. When disposing of the device, follow the national and local regulations regarding the environmentally friendly disposal of electronic equipment. You can also contact Wisepick Productions B.V. if you no longer wish to use the device or to return the device.

ATTENTION!

  • The refrigerants and insulation materials used in your appliance require special care. When draining, ensure that the pipes on the back of the appliance are not damaged.
  • Avoid damaging the cooling unit, especially the heat exchanger.

Wisberg contact details
Customer service can be reached at: wisberghome.com
Wisepick Productions B.V.
Weena 664
3012 CN Rotterdam
The Netherlands
Made in China

References

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