WISBERG WBKVC201CB Fridge Freezer Combination User Manual

WISBERG WBKVC201CB Fridge Freezer Combination

FOREWORD

About this document

• This manual contains all information for the correct, efficient and safe use of the appliance.
• This manual is intended for the end user and/or buyer of this appliance.
• Make sure you have read and understood the instructions in this manual completely before installing or using the appliance. Keep this document for future use as long as you use and/or own the appliance.
• Wisepick Productions B.V. cannot in any way be held liable for material or immaterial damage to you or to others, the appliance, your other belongings or belongings of others caused by not following the instructions in this manual.
• The warnings and safety instructions in this manual do not cover all possible circumstances and situations.
• If you contact our customer service, make sure you have the model number ready. The information can be found on the type plate or on the front of this manual.

Original instructions
This manual was originally written in Dutch. All other languages are translated documents. In the case of translation errors, the Dutch version is leading.

Symbols used

NOTE You can also find the latest version of this manual online, at wisberghome.com if you search for the article number.

Copyright
The data depicted in this manual, including texts, photographs, graphic drawings, trademarks, (trade) names and logos, are the property of Wisepick Productions B.V. and are protected by copyright, trademark law and/or any other intellectual property right, unless these data belong to a third party. You are never allowed to reproduce, transfer, distribute, store or make the contents of the manual available to third parties, in whole or in part, without the prior written consent of Wisepick Productions B.V. and/or the third party to whom the data belong.

Wisberg contact details
Customer service can be reached at: wisberghome.com

Wisepick Productions B.V.
Weena 664
3012 CN Rotterdam
The Netherlands
Made in China

SAFETY

INTENDED USE AND ANTICIPATED UNINTENDED USE

• This appliance is only intended for use indoors.
• This appliance is not intended for use as a built-in appliance.
• This appliance is intended for domestic use and similar applications such as:
  • staff kitchens in shops, offices and other work environments;
  • farms and guests in hotels, motels, B&B and other residential environments;
  • catering and similar non-retail applications.
• This appliance is not intended for use by persons (including children) with limited physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instructions concerning use of the appliance by a person responsible for their safety.
• Any use of the appliance other than as described in this manual is considered to be unintended use and may result in property and immaterial damage to you or to others, the appliance, your other property or other people’s property and the expiry of the warranty.

SAFETY WARNINGS AND REGULATIONS

• Keep the vents in the appliance housing open.
• Do not use mechanical devices, electrical appliances (such as a hairdryer or heater) or other means to defrost your freezer.
• Ensure that no components of the cooling circuit are damaged during transport and installation of the appliance.
• Do not place electrical appliances in the food storage compartments of the freezer (such as ice cream machines) unless they are of a type expressly declared suitable by the manufacturer.
• Never open the appliance and do not perform any repairs to the appliance that are not described in this manual. The appliance may only be opened for maintenance by an authorised service technician.
• It is dangerous to change the characteristics or specifications of the appliance or to try to modify this product in any way.

DANGER!

• Do not use this appliance with extension leads or power strips.

• Never use a timer, inverter or a separate remote control that automatically turns the appliance on or off. Do not connect the appliance to an earthed power socket that is regularly switched on or off.

• Do not twist or kink the power cable or roll the cable up. Do not clamp the power cable between the surface and the appliance. This can damage the cable’s insulation.

• Never pull on the power cable to move the appliance or to unplug it from the earthed socket.

• Keep the power cable away from heat, oil, sharp edges or moving parts.

• Do not use the appliance if the power cable is damaged. Never replace the power cable yourself. The power cable may only be replaced by an authorised service technician.

• Before use, check that the voltage on the socket you want to use matches that on the type plate of the appliance (220-240V~ 50Hz). Only connect the appliance to an earthed power socket. Damage caused by faulty voltage is not covered by the guarantee.

• Do not store containers containing flammable materials, propellant or explosive substances such as aerosols, refill cartridges for fire extinguishers, etc. in the appliance.
  ELECTROCUTION HAZARD DUE TO SHORT CIRCUIT

• Do not use the appliance if any of its components are damaged or faulty. Replace a damaged or faulty appliance immediately. Remove the plug from the earthed socket and contact customer service.

• Always place the appliance on a moisture-resistant and dry surface.

• Never use the appliance in a damp room, such as a bathroom, or in the vicinity of a bath, shower or swimming pool.

• Do not touch the appliance or power cable with wet hands.

SAFETY INSTRUCTIONS: INSTALLATION

• Never leave the power cable in such a way that someone could trip over it or accidentally pull it.
• Always move the appliance with two people. Use two hands when moving, lifting or turning the appliance.

ATTENTION

• Use only the original accessories provided for the installation.
• Make sure that the power cable is not stuck or damaged during installation or positioning the appliance.
• Never clean the appliance with aggressive or abrasive cleaners, or sharp objects.
• Cleaning and user maintenance must not be carried out by children without supervision.
• Never drop the appliance and avoid bumping. Dropping or bumping the appliance may affect the proper operation of the appliance. Do not use the appliance if it has been dropped.
• Make sure that the power cable of the installed appliance is always easily accessible.
• Ensure that air can circulate around the appliance.
• Pull the plug out of the socket before carrying out any actions on the appliance (e.g. turning the door).
• The correct operation of the appliance can only be guaranteed if the specified temperature range is respected. If, as a result of another installation, the correct ventilation requirements are not met, the appliance will function correctly, but energy consumption may increase slightly.
• Do not install the appliance near radiators, stoves, ovens or hobs.
• Do not install the appliance in direct sunlight.
• If you want to avoid forming a combustible gas-air mixture in the event of a leak in the cooling circuit, consider the size of the space in which the appliance is located and the amount of refrigerant used.
• The total volume of the space in which the appliance is installed divided by the amount of refrigerant of the appliance must not be less than 8 g/m3. The amount of refrigerant contained in the appliance can be found on the type plate.
• The appliance may not operate optimally if it is in a place where the ambient temperature is below the minimum or above the maximum of the temperature range for which the appliance is designed for a longer period of time. Please refer to the
  “Climate Range” table.

Climate Range
The information about the climate range of the appliance is stated on the type plate.
It indicates at which ambient temperature (or room temperature) the operation of the appliance is optimal (correct). This type of refrigerator has climate range SN, N, ST and T.

SAFETY INSTRUCTIONS: USE
CAUTION!

• Do not place carbonated or sparkling drinks in the freezer compartment.
• Do not remove objects from the freezer compartment if your hands are wet/damp as this may cause grazes or frostbite.
• Food storage times recommended by the food manufacturer must be observed.
• When the door is open for a long time, the temperature in the compartments of the appliance can rise considerably.
• Clean surfaces that may come into contact with food and accessible drainage systems regularly.
• Store raw meat and fish airtight in suitable containers or freezer bags in the appliance so that they do not come into contact with or drip on other foods.
• If the appliance remains empty for a long time, switch it off, clean and dry it and leave the door open to prevent mould forming in the appliance.

PRODUCT FEATURES

*Figures 1 and 2 illustrate the space required for the appliance.

GUARANTEE
This appliance comes with a guarantee period of two years after purchase. For more information on guarantee conditions, please visit wisberghome.com. In any case, you must have the purchase order with purchase and/or delivery date in order to be able to claim the guarantee. If you place the appliance in an ambient temperature that is colder than the minimum temperature, the guarantee lapses.

Spare parts
Spare parts for this appliance are available. To order or find out more, visit wisberghome.com

TECHNICAL DATA

Does not contain freon
The freon-free freezerrant (R600a) and the environmentally friendly foam insulation (cyclopentane) used for the appliance do not affect the ozone layer and have a very small impact on global warming.

Technical data and energy label
The technical data is indicated on the type plate on the inside of the appliance and on the energy label (both also printed on page 2). The QR code on the energy label provided with the appliance provides a web link to the information related to the appliance performance in the EU EPREL database. Keep the energy label for reference together with the user manual and any other documents provided with this appliance. It is also possible to find the same information in EPREL via the link https://eprel.ec.europa.eu and the model name and product number that can be found on the type plate of the appliance. See link www.theenergylabel.eu for detailed information on the energy label.

INSTALLATION

INSTALLING THE APPLIANCE
Before installing the appliance, carefully review the safety information (chapter 1).

1. Unpack
   Remove the packaging materials and dispose of them properly. Check that the appliance is not damaged. Do not connect the appliance if it is damaged. Report any damage immediately to the salesperson via customer service. In that case, keep the packaging.

2. Location

   • The location where you place your appliance should be well ventilated.
   • Always move the appliance with two people. Use two hands when moving, lifting or turning the appliance.
   • Do not place the appliance near a heat source, such as a stove or boiler, and avoid direct sunlight, so as to guarantee the cooling effect and save on energy consumption.
   • Do not place the appliance in a damp place so that it cannot rust and there is no leakage current.
   • Do not use the appliance outdoors. This appliance is only intended for use indoors.

3. Installation of the appliance

   • This appliance is not intended for use as a built-in appliance.
   • Use only the original accessories provided for the installation.
   • To reverse the direction in which the door opens, go to section 3.2.
   • During operation, the appliance emits heat to the environment. Therefore there must be at least 5 cm clearance on the top, at least 10 cm on both sides and at least 5 cm on the back of the appliance (see also section 2.1).
   • Use the front adjusting legs to level the appliance. If the appliance is not level, it is possible that the door may not close properly, reducing the cooling performance of the appliance. If the appliance is not level, this can also lead to malfunctions.
   • Make sure that the power cable is not stuck or damaged during installation or positioning the appliance.
   • It must be possible to disconnect the appliance from the mains power supply. The plug must therefore be easily accessible after installation.
   • Always place the appliance on a moisture-resistant and dry surface.
   • Place the appliance on a firm and flat surface (floor) so that it is stable, otherwise vibrations and noise may occur. When placing the appliance on floor coverings such as carpets, straw mats or polyvinyl chloride (PVC), place a solid sheet or cover under the appliance to prevent colour change due to heat dissipation.

4. Clean
   Before putting the appliance into use, clean the interior and all associated accessories with lukewarm water and neutral soap. Dry everything carefully. Do not use solvents or abrasive powders; these may damage the coating.

5. Wait
   On first installation (or after turning the door) wait at least four hours before plugging in the appliance. This allows the oil to flow back into the compressor.

6. Switch on
   Before plugging in the power cable, check that the voltage and frequency of the type plate match your power supply network. Only connect the appliance to an earthed power socket. After one hour, open the door of the appliance. If the temperature in the appliance is noticeably lower, this indicates that the cooling system is operating normally.

7. Mounting accessories

   • Adjustable shelves
     The walls of the appliance are equipped with a series of guide profiles so that the shelves can be inserted if desired.

   • Fitting of accessories
     To place the glass shelves in the appliance, tilt the shelf about 60 degrees and slide it into the guide (see drawing).

   • Installing the door compartments
     To store food of different sizes, the door compartments can be set to different heights. Proceed as follows: gradually pull the compartment in the direction of the arrows until it comes loose and put it in the desired position.

8. Storing food
   See Section 4 “Use”.

DOOR REVERSAL INSTRUCTIONS
To remove the door, the appliance must be tilted backwards. We recommend doing this with two people. Rest the appliance on a firm surface so that it does not slip away as you reverse the door.
Keep all removed parts to remount the door later.
During this process, the appliance must be placed on its back. After this, wait four hours before connecting the appliance so that the oil can flow back to the compressor.

Necessary tools

Included parts (in bag)

• Left hinge cover
• Left upper hinge
• Self-closing system for left door, two pieces
• Right cover for top of fridge door

1. Unplug the unit and lay it on its back.

2. Remove the hinge cover at the top right of the door; first unscrew the two screws. (A) Disconnect the yellow wiring connector from the light switch located in the hinge cover.
   (B) Then disconnect the black wiring connector.
   (C) Connect the connector to the red/yellow wiring (the connector that was not previously connected to any other wiring) to the connector that was previously connected to the black wiring. This ensures that the display works. Unscrew the door hinge.
   Then unscrew the cover on the top left of the appliance.

3. Loosen the left adjusting leg at the bottom of the appliance by turning it anticlockwise. Using a crosshead screwdriver, remove the lower right hinge with the right adjusting leg attached.

4. Remove the doors from the refrigeration and freezer compartments of the appliance and set them aside carefully. Remove the central hinge using an Allen key. Carefully remove the small white cover plate on the other side. Then place it on the right side in place of the hinge. First make the holes on the left side a little larger by turning the screws in a little. Then unscrew the screws again. Screw the middle hinge tight onto the right side of the appliance.

5. (A) Unscrew the left cover of the top door and unclip the middle strip. (B) Then move the cable from the left to the right.
   (C) Click the middle strip back again, take the right cover out of the bag with the supplied parts and screw it on the right hand side. Keep the left cover with the supplied parts.

6. Remove the self-locking system and hinge plate with hinge bushing from the bottom right of the refrigerator door.
   Remove the plastic hinge bushing from the hinge plate. Turn the hinge plate over and place it on the left side of the refrigerator door. Press the plastic hinge bushing through the hinge plate onto the refrigerator door. Remove the left self-locking system from the bag containing the supplied parts and screw it into the bottom left side of the refrigerator door using a crosshead screwdriver. Keep the removed right self-locking system with the supplied parts.

7. Moving the hinge bushing from the freezer door: remove the white hinge bushing from the bottom right of the freezer door. Then remove the black cover from the bottom left of the freezer door. Put the white hinge bushing back on the other side; the hole on the bottom left, and the black cover in the hole on the bottom right. Then repeat step 6 for the freezer door to move the freezer door self-locking system and hinge plate from the right side to the left side.

8. Carefully put the freezer door and refrigerator door back on the refrigerator.

9. Take the bottom right hinge which has been unscrewed from the appliance in step 3. Loosen the adjusting leg from the hinge by turning it anticlockwise. The hinge pin must then be moved from the right side of the hinge plate to the left side:
   • first loosen the locking nut from the hinge pin using an adjustable wrench.
   • Then loosen the hinge pin with a crosshead screwdriver and tighten it in the left hole of the hinge plate.
   • Then tighten the locking nut to the hinge pin using an adjustable wrench.
   • Finally, replace the adjusting leg on the hinge plate by turning it clockwise.
   • Screw the hinge plate on the bottom left to the appliance.

10. Remove the top left hinge from the bag containing the supplied parts, place it on the top of the refrigerator and secure with three screws. Connect the connector with the black wiring to the connector with the short yellow wiring. (1).

11. Remove the light switch from the right hinge cover (removed in step 2) and place it in the left hinge cover from the bag with the supplied parts. Then click the long yellow wiring into the light switch. Then attach the hinge cover over the hinge and screw it in with the two screws, using a crosshead screwdriver.

12. Take the right cover out of the bag containing the supplied parts. Break the pin of the right cover and attach it to the top right of the appliance.

After reversing the door, put the refrigerator back upright and check that the doors close properly and are not skewed. Check that the doors close properly and the door seals are snug; incorrect adjustment of the doors can cause loss of energy.
Level the refrigerator using the adjustable feet, see paragraph 3.1.
After four hours, insert the plug back into the socket and check that the display and lighting are working.

OPERATION

Carefully review the safety information (Section 1) before you start using the appliance.
CONTROL PANEL

the controls

OPERATING THE APPLIANCE
When you turn on the fridge for the first time, all the symbols on the display light up for three seconds, and the refrigerator temperature (1) and the freezer temperature (2) are displayed. The default setting of this appliance for the refrigerator temperature is 5 degrees; the default freezer temperature is -18 degrees. If there is a malfunction in the system, the display will show an error code. An explanation of the error codes is given in chapter 6 ‘Troubleshooting’. If the controls are not touched for 30 seconds, they will be locked, a signal will sound and the locking symbol (6) will light up. 30 seconds after locking, the display is also switched off.

Unlock / lock controls
If the appliance controls are locked and the buttons are operated, an error signal will be heard. To unlock the appliance’s controls, press the ‘Super Cool / Super Freeze’ button (C) for three seconds. The locking symbol (6) will go out and you will hear a signal. To lock the appliance’s controls, press the ‘Super Cool / Super Freeze’ button (C) for three seconds. The locking symbol (6) will light up and you will hear a signal. If the controls are not touched for 30 seconds, they will be locked, a signal will sound and the locking symbol (6) will light up.

Setting the refrigerator temperature
Press the ‘Fridge’ button (A) to set the refrigerator temperature. With each push of the button, the temperature changes by -1 degree. The minimum refrigerator temperature to be set is 2 degrees, the maximum temperature to be set is 8 degrees. The recommended refrigerator temperature is 4 degrees.

Setting the freezer temperature
Press the ‘Freezer’ button to set the freezer temperature. With each push of the button, the temperature changes by -1 degree. The minimum freezer temperature to be set is -24 degrees, the maximum temperature to be set is -16 degrees. The recommended freezer temperature is -18 degrees.

Super Cool mode
When this function is selected, the refrigerator is additionally cooled; the temperature is temporarily reduced (for six hours) to 2 degrees. This function can be used if many products are placed in the refrigerator at the same time. Cooling the fridge quickly is beneficial to prevent the loss of nutritional value of the food and to keep the freshness intact.

Press the ‘Super Cool / Super Freeze’ button and select ‘Super Cool’: the ‘Super Cool’ symbol (3) on the display lights up. The ‘Super Cool’ mode switches off automatically six hours after switching on, and the refrigerator temperature will return to the last set temperature.
To deactivate the ‘Super Cool’ mode, press the ‘Super Cool / Super Freeze’ button and select ‘Super Cool’: the ‘Super Cool’ symbol (3) on the display will go out. The freezer temperature will return to the last set temperature.

Super Freeze mode
When this function is selected, the freezer is additionally cooled; the temperature is temporarily reduced (for 24 hours) to -24 degrees. This function can be used if many products are placed in the freezer at the same time. Rapid cooling of the freezer is beneficial as it prevents the loss of nutritional value of the food and keeps the freshness intact. Press the ‘Super Cool / Super Freeze’ button and select ‘Super Freeze’: the ‘Super Freeze’ symbol (4) on the display lights up. The ‘Super Freeze’ mode automatically switches off after 24 hours after switching on, and the freezer temperature will return to the last set temperature.
To deactivate the ‘Super Freeze’ mode, press the ‘Super Cool / Super Freeze’ button and select ‘Super Freeze’: the ‘Super Freeze’ symbol (4) on the display will go out. The freezer temperature will return to the last set temperature.

Holiday mode
This function can be used during long-term absence. When the holiday mode is switched on, the fridge cooling is switched off completely, the freezer temperature is set to -18 degrees.
To activate the holiday mode, press the ‘Fridge’ (A) button for three seconds. The ‘Vacation’ symbol (5) on the display will light up. To deactivate holiday mode, press the ‘Fridge’ (A) button for three seconds. The ‘Vacation’ symbol (5) on the display will go out. The appliance will return to the last set fridge and freezer temperatures.
Note : if the holiday mode is turned on, and the appliance is set to ‘Super Cool’ or ‘Super Freeze’, the holiday mode will be turned off.

Door alarm
If the refrigerator door remains open for more than 2 minutes, the door alarm goes off. You can turn this off by closing the door properly or by pressing any of the buttons.

DAILY USE
Compartments

• Due to the circulation of cold air in the appliance, the temperature in each part of the appliance is different. Therefore, different types of food should be placed in different places.
• Do not place the food close together as this hinders air circulation. Divide food into several compartments according to the table below:

preservatives such as jam, juice, drink, spices. Do not store any products with a limited shelf life here.
Crisper drawer| Place fruit, herbs and vegetables separately in the crisper drawer. Do not put bananas, onions, potatoes or garlic in the refrigerator.
Refrigerator shelf – centre| Dairy products, eggs.
Refrigerator shelf – top| Food that does not require preparation such as ready meals, fine meats, leftovers.

Freezer drawer(s)/shelf

| Food for long storage.

Bottom drawer for raw meat, poultry, fish. Middle drawer for frozen vegetables, fries.

Top drawer for ice cream, frozen fruit, deep frozen pastries.

Cooling food

• Always refer to the expiry date of the products to know how long they can be stored.
• Pack food in resealable plastic bags, especially if it has a strong taste, and place on the glass shelves above the crisper drawer. Store food only one or at most two days in this way.
• Store raw meat and fish in appropriate food containers in the refrigerator so that it does not leak or come into contact with other foods.
• Do not place hot food or hot plastic parts in the appliance. Make sure it has cooled to room temperature before putting it in the appliance.
• Cooked food that has cooled sufficiently must be covered and can then be placed on any shelf.
• Do not place foods containing a lot of water too close to the back wall of the refrigerator to prevent them from freezing to the inner wall.
• It is best to clean and dry food before storing it in the appliance. It is advisable to store food in sealed packaging in the appliance. This prevents evaporation of water, which keeps fruit and vegetables fresh and also prevents odours.

Freezing food

• The freezer compartment is suitable for freezing fresh food and storing frozen food for a long time.
• The maximum amount of food that can be frozen in 24 hours is for this refrigerator: 7,5 kg.
• The freezing process takes 24 hours. Do not add any other food to freeze during this period.
• Only freeze fresh and thoroughly cleaned foods.
• Prepare the food in small portions so that it is quickly frozen completely and can then be thawed in the desired amount.
• Pack the food in aluminium foil or freezer bags and make sure the packets are airtight.
• Do not allow fresh, non-frozen food to come into contact with food that has already been frozen, and prevent the temperature of the food that has already been frozen from rising.
• Lean foods are better and more durable than fatty foods; salt shortens the shelf life of food.
• Ice lollies, if eaten directly from the freezer, can cause frostbite.
• It is advisable to indicate the freezing date on each individual package in order to keep track of the shelf life.
• It is advisable to keep the time between buying the food and putting it in the freezer as short as possible.

Storing frozen food
On first use or after a long period of downtime. Run the appliance for at least two hours at the higher positions before putting products in the freezer compartment.

Tips for buying frozen goods

• When you buy frozen products, read the storage guidelines on the packaging. You can store any frozen product for the period indicated by the star rating. This usually corresponds to the period stated as “best before” on the front of the package.
• Ensure that frozen food packaging is in perfect condition.
• Always buy frozen products at the end of your shopping trip or visit to the supermarket.
• Try to keep frozen food together while shopping and on the way home as this helps to keep food cooler.
• Only buy frozen food if you can freeze it immediately. In most shops, you can buy special insulating bags. These keep frozen food cold for longer.
• Use good quality food and handle it as little as possible. When food is frozen in small quantities, it takes less time to freeze or thaw it.
• Estimate the amount of food to be frozen. When freezing large quantities of fresh food, set the temperature control knob to low mode, this sets the freezer temperature lower. This allows you to freeze the food quickly, keeping it fresh.

Saving energie

• The most efficient use of energy is ensured in the configuration with the drawers in the lower part of the appliance and with the shelves evenly distributed. The position of the door trays does not affect energy consumption.

• Do not open the door or leave it open more often than necessary.

• Do not set the temperature too high to save energy unless the characteristics of the food require it.

• If the ambient temperature is high, the temperature control is set to a low temperature and the appliance is
  fully filled, the compressor can be on continuously, causing ice to form on the evaporator. In this case, set the temperature control to a higher temperature to defrost the evaporator and thus save energy.

• Ensure proper ventilation. Do not cover the vents or holes.

• Place frozen food in the fresh food compartment to defrost: the low temperature of the frozen food helps to cool the fresh food and thus saves energy.

• Replace the door gasket in good time to prevent poor door closing.

MAINTENANCE AND CLEANING

Before cleaning the appliance, carefully review the safety information (Section 1).

• Always remove the plug from the earthed socket before cleaning the appliance.
• Cleaning and user maintenance must not be carried out by children without supervision.
• Never touch the plug with wet or moist hands because of the risk of electric shocks and injury.
• Do not remove objects from the freezer compartment if your hands are wet/damp as this may cause grazes or frostbite.
• Do not put your hands unprotected in the bottom of the appliance as the sharp metal corners can cause scratches.
• Do not use mechanical devices, electrical appliances (such as a hairdryer or heater) or other means to defrost your appliance.
• Do not use the appliance if any of its components are damaged or faulty. Replace a damaged or faulty appliance immediately. Remove the plug from the earthed socket and contact customer service.

ATTENTION

• Clean surfaces that may come into contact with food and accessible drainage systems regularly.
• Never open the appliance. The appliance may only be opened for maintenance by an authorised service technician.
• Do not spill water directly onto the appliance to prevent rust, leakage and accidents.
• Do not use water jets and steam to clean the appliance.
• To prevent damage, do not use a hard brush, steel brush, detergent, soap powder, alkaline detergent, benzene, petrol, acids, chlorine, abrasive powders, hot water or other corrosive or soluble substances to clean the cabinet surface, door gasket or plastic decorative parts etc.
• The electrical parts of the appliance may only be cleaned with a dry cloth.

NOTE Once in use, it is best to use the appliance continuously. Under normal circumstances it is best not to interrupt its use in order not to affect the lifetime of the appliance.

DEFROSTING
This freezer is a no-frost freezer. This means that defrosting is automatic. If ice does form in the freezer, please contact our customer service as this should not happen.

INTERIOR AND EXTERIOR CLEANING

• Food residues in the appliance can cause a bad smell. The appliance should therefore be cleaned regularly.
• Remove all drawers, shelves, door compartments etc. and clean with a soft cloth or sponge moistened with warm water or a neutral detergent.
• If you are using cleaning agents, clean with a soft cloth or sponge, and wipe dry.
• Regularly remove the dust from the back panel and side plates of the appliance. Use a dry cloth for this (no water).
• If the appliance will not be used for several months, switch it off, unplug it from the socket, clean and dry it and leave the door open to prevent mould forming in the appliance. For more information on switching off and storage, see Section 7.

TROUBLESHOOTING

You can solve some problems easily yourself using the table below. If the following descriptions do not solve your problem, please contact our customer service: wisberghome.com
Only an authorised service technician may solve the malfunctions that are not listed in this manual. Repairs carried out by unauthorised persons may cause injury and/or serious damage to persons and property.

the temperature is wrong.

–      The plug is not inserted properly.

–      There is no voltage on the socket.

–      The fuse is blown or defective.

–      The appliance is installed in a place where the ambient temperature is less than 10°C, such as a balcony, garage or storage room.

–      The power has failed.

–      The holiday mode is switched on.

| –      Set the thermostat to another position.

–      Insert the plug properly.

–      Open the door and check if lamp is on. If the lamp is off, there may be no voltage on the socket. Have the socket repaired by an electrician.

–      Check the fuse and replace if necessary.

–      Install the appliance in a protected location where the ambient temperature is higher than 10°C. If the appliance

is installed in a room with too low a temperature, the internal cooling system may not operate correctly.

–      Try to open the door of the appliance as little as possible to keep the food safe and fresh for hours. If you know about the power failure beforehand: Set the thermostat button in the high mode an hour in advance, so that the food

is frozen completely. (Do not add any other food to freeze during this period!) Set the temperature mode back to the original setting in good time when the power supply is restored.

–      Turn off the holiday mode, refer to section 4.2 for the instructions.

The temperature in the appliance is too low/ high.| – The temperature is not set correctly.

–      The door is not closed properly.

–      The temperature of the food is too high.

–      Many products are stored at the same time.

–      The door has been opened too often.

–      The ‘Super Cool’ or ‘Super Freeze’ function is enabled.

| –      Set a higher/lower temperature.

–      Find the cause of the door not closing properly, remove or move possible obstacles.

–      Allow the food to cool to room temperature before preserving.

–      Preserve fewer products at the same time.

–      Only open the door if necessary.

–      Turn off the ‘Super Cool’ and/or ‘Super Freeze’, refer to section 4.2 for the instructions.

appliance.

–      The appliance is not clean.

–      Food with a strong smell is present in the appliance.

| –      Throw away spoiled food.

–      Clean the appliance.

–      Pack food with a strong smell.

The door does not open easily.| – You tried to open the door immediately after closing.| – Wait a few seconds between closing and re- opening the door.
The compressor works continuously.| –      Too many products are stored at the same time.

–      The room temperature is too high.

–      The food placed in the appliance was too hot.

–      The door is not closed properly.

| –      Wait a few hours and then check the temperature again.

–      Please refer to Section 4.

–      Allow food to cool to room temperature before storing.

–      Close the door.

The side panels are hot.| – This is normal. The heat exchanger components are on the side of the appliance.Immediately after installation, the sides become hot, after the fridge reaches its internal temperature, the temperature of the side panels will decrease.|
Abnormal noise| –      The appliance is not stable/level.

–      The appliance is making contact with the wall or other objects.

–      ‘Super Freeze’ mode has been turned on.

| –      Readjust the appliance’s adjusting legs.

–      Move the appliance slightly.

–      This is normal. ‘Super Freeze’ mode uses the maximum power of the appliance.

The temperature cannot be set.| –      ‘Super Freeze’ or ‘Super Cool’ mode has been turned on.

–      The control panel is locked.

| –      See Section 4 ‘Operation’ to deactivate the ‘Super Freeze’ or ‘Super Cool’ mode and set the temperature.

–      Turn off the control lock, refer to section

4.2 for the instructions.

The appliance freezes too much.| –      The temperature of the appliance is set too high.

–      ‘Super Freeze’ mode has been turned on.

| –      See Section 4 for information on how to set the temperature.The recommended temperature setting for this appliance is -18°C.

–      See Section 4.2 for information on how to turn off ‘Super Freeze’ mode.

The alarm goes off.| – If the refrigerator door is left open for more than 2 minutes, an audible alarm sounds continuously.| – You can turn this off by closing the door, or by pressing any key.

Error codes
Below is an explanation of error codes that can appear on the display. These error codes can only be solved by qualified personnel. Please contact customer service to have the problem fixed.

message / is faulty.
E6| – Communication error
E7| – The ambient temperature sensor gives an error message / is faulty.

TAKING OUT OF SERVICE

Switching off and storage

• If the appliance will not be used for several months, first switch it off and then pull the plug out of the socket.
• Make sure the appliance is completely thawed.
• Clean the inside thoroughly and wipe dry. To prevent the formation of odours and moulds, leave the door open: block it.
• Clean the door gasket groove with soap and water and wipe everything dry with a soft cloth.
• Do not use a hard brush, steel brush, detergent, soap powder, alkaline detergent, benzene, gasoline, acids, hot water or other corrosive or soluble substances to clean the appliance.
• Store the cleaned appliance in a dry, ventilated place, away from a heat source. Make sure the appliance is on a level surface and do not place heavy objects on top.
• The appliance in storage must not be accessible to children playing.

SAFE DISPOSAL

• Refrigerants and the cyclopentane foam used for the appliance are flammable. When the appliance is disposed of, it must therefore be kept away from sources of fire and collected or returned to a qualified waste processing company.
• The appliance may not under any circumstances be incinerated to prevent damage to the environment or other damage.
• R-600a is used as a refrigerant in this appliance. Therefore, please contact local authorities regarding the safe disposal of this appliance.

The materials used in this appliance marked with this symbol are recyclable. This marking indicates that, throughout the EU, this product must not be disposed of with the household waste.

This symbol indicates that the device must not be disposed of with other household waste within the EU. By disposing of the device properly, you help to prevent possible dangers to the environment and human health. The recycling of materials contributes to the conservation of natural resources. Therefore, do not dispose of discarded electronic devices with household waste. When disposing of the device, follow the national and local regulations regarding the environmentally friendly disposal of electronic equipment. You can also contact Wisepick Productions B.V. if you no longer wish to use the device or to return the device.

ATTENTION!

• The refrigerants and insulation materials used in your appliance require special care. When draining, ensure that the pipes on the back of the appliance are not damaged.
• Avoid damaging the cooling unit, especially the heat exchanger.

Wisberg contact details
Customer service can be reached at: wisberghome.com

Wisepick Productions B.V.
Weena 664
3012 CN Rotterdam
The Netherlands
Made in China

References

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