SHARP MX-B468P Compact Business Printer Installation Guide

September 11, 2024
Sharp

MX-B468P Compact Business Printer

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Specifications:

  • Power cord socket: Connect the printer to a properly grounded
    electrical outlet.

  • USB printer port: Connect the printer to a computer.

  • USB port: Attach a keyboard or any compatible option.

  • Ethernet port: Connect the printer to a network.

Product Usage Instructions:

Printing from a Computer:

  1. From the document you want to print, open the Print
    dialog.

  2. Adjust the settings if necessary.

  3. Print the document.

Printing from a Mobile Device:

Using AirPrint:

  1. Launch a compatible application or select a document from your
    file manager on your mobile device.

  2. Tap the share icon and then tap Print.

  3. Select a printer and adjust settings if needed.

  4. Print the document.

Printing Confidential and Other Held Jobs:

For Windows Users:

  1. With a document open, click File > Print.

  2. Select a printer and click Properties, Preferences, Options, or
    Setup.

  3. Click Print and Hold.

  4. Select Use Print and Hold and assign a user name.

  5. Select the print job type (Confidential, Repeat, Reserve, or
    Verify).

  6. If selecting Confidential, secure the print job with a personal
    identification number (PIN).

  7. Click OK or Print.

  8. Release the print job from the printer home screen.

For Macintosh Users:

  1. With a document open, choose File > Print.

  2. Select a printer and choose PIN Printing from the drop-down
    menu following the Orientation menu.

  3. Enable Print with PIN and enter a four-digit PIN.

  4. Click Print.

  5. Release the print job from the printer home screen.

Maintaining the Printer:

Attaching Cables:

  • To avoid electrical shock, do not set up the product during a
    lightning storm.

  • Connect the power cord to a properly grounded outlet near the
    product.

  • Use only the provided power cord for safety.

Replacing the Toner Cartridge:

  1. Open door A and remove the used toner cartridge.
  2. Shake the new toner cartridge to redistribute toner.
  3. Insert the new toner cartridge and close door A.

Replacing the Imaging Unit:

  1. Open door A and remove the used imaging unit along with the
    toner cartridge.

  2. Unpack and shake the new imaging unit.

  3. Insert the new imaging unit, then insert the toner cartridge
    back in place.

Frequently Asked Questions (FAQ):

Q: How do I connect my printer to a computer?

A: Use a USB cable to connect the printer’s USB port to your
computer’s USB port.

Q: How can I print confidential documents securely?

A: Follow the steps provided for your specific operating system
to set up confidential printing with a personal identification
number (PIN).

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Quick Reference
Print
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the document. 1 From the document that you are trying to print, open the Print
dialog. 2 If necessary, adjust the settings. 3 Print the document.
Printing from a mobile device
Printing from a mobile device using AirPrint
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrintcertified printer. Notes:
· Make sure that the Apple device and the printer are connected to the same network. If the network has multiple wireless hubs, then make sure that both devices are connected to the same subnet.
· This application is supported only in some Apple devices. 1 From your mobile device, select a document from your file
manager or launch a compatible application. 2 Tap the share icon, and then tap Print. 3 Select a printer.
If necessary, adjust the settings. 4 Print the document.

Printing from a mobile device using WiFi Direct®
WiFi Direct® is a printing service that lets you print to any WiFi Directready printer. Note: Make sure that the mobile device is connected to the printer wireless network. For more information, see “Connecting a mobile device to the printer” on page 6.
1 From your mobile device, launch a compatible application or select a document from your file manager.
2 Depending on your mobile device, do one of the following: · Tap > Print.
· Tap > Print. · Tap > Print. 3 Select a printer, and then adjust the settings, if necessary. 4 Print the document.
Printing confidential and other held jobs
For Windows users 1 With a document open, click File > Print. 2 Select a printer, and then click Properties, Preferences,
Options, or Setup. 3 Click Print and Hold. 4 Select Use Print and Hold, and then assign a user name. 5 Select the print job type (Confidential, Repeat, Reserve, or
Verify). If you select Confidential, then secure the print job with a personal identification number (PIN). 6 Click OK or Print. 7 From the printer home screen, release the print job.
· For confidential print jobs, touch Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the settings > Print.
· For other print jobs, touch Held jobs > select your user name > select the print job > configure the settings > Print.
1

For Macintosh users
Using AirPrint 1 With a document open, choose File > Print. 2 Select a printer, and then from the drop-down menu following
the Orientation menu, choose PIN Printing. 3 Enable Print with PIN, and then enter a fourdigit PIN. 4 Click Print. 5 From the printer home screen, release the print job. Touch
Held jobs > select your computer name > Confidential > enter the PIN > select the print job > Print. Using the print driver 1 With a document open, choose File > Print. 2 Select a printer, and then from the drop-down menu following the Orientation menu, choose Print and Hold. 3 Choose Confidential Print, and then enter a fourdigit PIN. 4 Click Print. 5 From the printer home screen, release the print job. Touch Held jobs > select your computer name > Confidential > select the print job > enter the PIN > Print.
Maintain the printer
Attaching cables
CAUTION–SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION–POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION–POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer’s authorized replacement.
Warning–Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

Replacing the toner cartridge
1 Open door A.

4 Shake the toner cartridge to redistribute the toner.

Printer port

Function

1 Power cord socket Connect the printer to a properly grounded electrical outlet.

2 USB printer port Connect the printer to a computer.

3 USB port

Attach a keyboard or any compatible option.

4 Ethernet port

Connect the printer to a network.

2 Remove the used toner cartridge.

3 Unpack the new toner cartridge. 2

5 Insert the new toner cartridge. 6 Close door A.

Replacing the imaging unit
1 Open door A.

3 Remove the used imaging unit.

2 Remove the toner cartridge.

4 Unpack the new imaging unit. 5 Shake the imaging unit to redistribute the toner.

6 Insert the new imaging unit.

Warning–Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning–Potential Damage: Do not touch the photoconductor drum. Doing so may a ect the quality of future print jobs.
3

7 Insert the toner cartridge.

4 Load the paper stack with the printable side facedown, and then make sure that the guides fit snugly against the paper.
Notes:
· Load letterhead facedown with the header toward the front of the tray for onesided printing.
· Load letterhead faceup with the header toward the back of the tray for twosided printing.
· Do not slide paper into the tray. · To avoid paper jams, make sure that the stack height is
below the maximum paper fill indicator.

8 Close door A.
Loading trays
CAUTION–TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Remove the tray. Note: To avoid paper jams, do not remove the tray while the printer is busy.

2 Adjust the guides to match the size of the paper that you are loading.

3 Flex, fan, and align the paper edges before loading.

5 Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.

4

Loading the multipurpose feeder
1 Open the multipurpose feeder.
2 Flex, fan, and align the paper edges before loading.
3 Load paper with the printable side faceup. Notes: · Load letterhead faceup with the header toward the rear of the printer for onesided printing. · Load letterhead facedown with the header toward the front of the printer for twosided printing.

· Load envelopes with the flap facedown on the left side. Warning–Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or selfstick adhesives. 4 Adjust the guide to match the size of the paper that you are loading.
5 From the control panel, set the paper size and paper type to match the paper loaded.
Setting the paper size and type
1 From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source.
2 Set the paper size and type.
Installing the printer software
Notes: · The print driver is included in the software installer package. · For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print on an AirPrintcertified printer. If you want custom printing features, then download the print driver. 1 Obtain a copy of the software installer package. · From the software CD that came with your printer. · From our website or the place where you purchased the printer.
2 Run the installer, and then follow the instructions on the computer screen.
5

Updating firmware
To enhance printer performance and fix issues, update the printer firmware regularly.
For more information on updating the firmware, contact your sales representative.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
· View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
· If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Update Firmware.
3 Do either of the following: · Click Check for updates now > I agree, start update. · Upload the flash file. a Browse to the flash file. b Click Upload > Start.
Adding printers to a computer
Before you begin, do one of the following: · Connect the printer and the computer to the same network. For more information on connecting the printer to a network, see “Connecting the printer to a WiFi network” on page 6. · Connect the computer to the printer. For more information, see “Connecting a computer to the printer” on page 6. · Connect the printer to the computer using a USB cable. For more information, see “Attaching cables” on page 1.
Note: The USB cable is sold separately.
For Windows users
1 From a computer, install the print driver.
Note: For more information, see “Installing the printer software” on page 5.
2 Open the printers folder, and then click Add a printer or scanner.
3 Depending on your printer connection, do one of the following: · Select a printer from the list, and then click Add device.

· Click Show WiFi Direct printers, select a printer, and then click Add device.
· Click The printer that I want isn’t listed, and then from the Add Printer window, do the following: a Select Add a printer using a TCP/IP address or hostname, and then click Next. b In the “Hostname or IP address” field, type the printer IP address, and then click Next.
Notes:
­ View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
­ If you are using a proxy server, then temporarily disable it to load the web page correctly.
c Select a print driver, and then click Next. d Select Use the print driver that is currently installed
(recommended), and then click Next. e Type a printer name, and then click Next. f Select a printer sharing option, and then click Next. g Click Finish.
For Macintosh users
1 From a computer, open Printers & Scanners.
2 Click , and then select a printer.
3 From the Use menu, select a print driver.
Notes:
· To use the Macintosh print driver, select either AirPrint or Secure AirPrint.
· If you want custom printing features, then select the manufacturer print driver. To install the driver, see “Installing the printer software” on page 5.
4 Add the printer.
Connecting the printer to a WiFi network
Make sure that Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter.
1 From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose Network.
2 Select a WiFi network, and then type the network password.

Note: For WiFinetworkready printer models, a prompt for WiFi network setup appears during initial setup.
Configuring WiFi Direct
Wi-Fi Direct® is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a Wi-Fi Directenabled printer without using an access point (wireless router).
Make sure that Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter. 1 From the home screen, touch Settings > Network/Ports > Wi-
Fi Direct. 2 Configure the settings.
· Enable WiFi Direct–Enables the printer to broadcast its own WiFi Direct network.
· WiFi Direct Name–Assigns a name for the WiFi Direct network.
· WiFi Direct Password–Assigns the password for negotiating the wireless security when using the peertopeer connection.
· Show Password on Setup Page–Shows the password on the Network Setup Page.
· Auto-Accept Push Button Requests–Lets the printer accept connection requests automatically.
Note: Accepting pushbutton requests automatically is not secured.
Notes:
· By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password, enable the password peek icon. From the home screen, touch Settings > Security > Miscellaneous > Enable Password/PIN Reveal.
· You can see the password of the WiFi Direct network without showing it on the printer display. From the home screen, touch Settings > Reports > Network

Network Setup Page.
Connecting a computer to the printer
Before connecting your computer, make sure that WiFi Direct has been configured. For more information, see “Configuring WiFi Direct” on page 6.
6

For Windows users 1 Open the printers folder, and then click Add a printer or
scanner. 2 Click Show Wi-Fi Direct printers, and then select the printer
WiFi Direct name. 3 From the printer display, take note of the eight-digit PIN of the
printer. 4 Enter the PIN on the computer.
Note: If the print driver is not already installed, then Windows downloads the appropriate driver.
For Macintosh users 1 Click the wireless icon, and then select the printer WiFi Direct
name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct name. 2 Type the WiFi Direct password.
Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.
Connecting a mobile device to the printer
Before connecting your mobile device, make sure that WiFi Direct has been configured. For more information, see “Configuring WiFi Direct” on page 6.
Connecting using WiFi Direct
Note: These instructions apply only to Android mobile devices.
1 From the mobile device, go to the settings menu. 2 Enable WiFi, and then tap WiFi Direct. 3 Select the printer Wi-Fi Direct name. 4 Confirm the connection on the printer control panel.
Connecting using WiFi 1 From the mobile device, go to the settings menu. 2 Tap WiFi, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct name.

3 Enter the Wi-Fi Direct password.
Clearing jams

Avoiding jams

Load paper properly · Make sure that the paper lies flat in the tray.

Correct loading of paper

Incorrect loading of paper

· Do not slide paper into the tray. Load paper as shown in the illustration.

Identifying jam locations
Notes:
· When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed page has been cleared. Check your printed output for blank pages.
· When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

· Do not load or remove a tray while the printer is printing.
· Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.

· Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes.
· Push the tray firmly into the printer after loading paper.
Use recommended paper · Use only recommended paper or specialty media. · Do not load paper that is wrinkled, creased, damp, bent, or
curled. · Flex, fan, and align the paper edges before loading.

· Do not use paper that has been cut or trimmed by hand. · Do not mix paper sizes, weights, or types in the same tray. · Make sure that the paper size and type are set correctly on the
computer or printer control panel. · Store paper according to manufacturer recommendations.
7

Jam locations 1 Multipurpose feeder 2 Trays 3 Door A 4 Duplex unit 5 Door B
Paper jam in door A
1 Open door A.

2 Remove the toner cartridge. 3 Remove the imaging unit.

Warning–Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning–Potential Damage: Do not touch the photoconductor drum. Doing so may a ect the quality of future print jobs.
8

CAUTION–HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

4 Remove the jammed paper.
CAUTION–HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Note: Make sure that all paper fragments are removed.

6 Insert the toner cartridge. Note: Use the arrows inside the printer as guides.

2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.

5 Insert the imaging unit. Note: Use the arrows inside the printer as guides.

7 Close door A.
Paper jam in door B
1 Open door B.
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3 Close door B.

Paper jam in the duplex unit
1 Remove the tray.

2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.

2 Push the duplex unit latch to open the duplex unit.

4 Insert the tray.
Paper jam in trays
1 Remove the tray.
Warning–Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.

3 Insert the tray.
Paper jam in the multipurpose feeder
1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.

3 Remove the jammed paper. Note: Make sure that all paper fragments are removed.

3 Reload paper, and then adjust the paper guide. 10

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