DELL ME5012 Power Vault Storage System User Guide

ME5012 Power Vault Storage System

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Specifications

• Current Release Version: 1.2.0.3
• Previous Release Version: 1.2.0.2
• Release Type: Minor (MI)

Product Description

This release of ME5 Series supports the following systems:
ME5012, ME5024, ME5084.

ME5 Series v1.2.0.3 Firmware

New Features and Enhancements

There are no new features with this release.

Resolved Issues

when doing Hard Drive Firmware updates on FDE enabled Disks.
FMW-66831 FMW-67317| Resolves possible Pool offline with metadata volume is
unreadable or missing after Power cycle with FDE enabled Disks.
Resolves possible controller failure when performing a repurposing
of an FDE locked drive.
FMW-67432| Resolves a controllers panic when repurposing locked FDE
drives.

Known Issues

There are no new known issues in ME5 Series version 1.2.0.3
firmware.

FAQ

Q: What systems are supported by the ME5 Series?

A: The ME5 Series supports ME5012, ME5024, and ME5084
systems.

Q: Are there any new features in version 1.2.0.3 of the

firmware?

A: No, there are no new features introduced in version 1.2.0.3
of the firmware.

Q: What issues are resolved in version 1.2.0.3?

A: Some of the resolved issues include issues related to
Metadata volume, Pool offline with metadata volume, and controller
failure during repurposing of FDE locked drives.

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Rev. A06 January 2024

Dell PowerVault ME5 Storage System Release Notes
This document describes new features and known issues in the ME5 firmware. Current Release Version: 1.2.0.3 Previous Release Version: 1.2.0.2 Release Type: Minor (MI)
Revision history

Table 1. Revision history

Revision

Date

A00

May 2023

A01

August 2023

A02

August 2023

A03

September 2023

A04

October 2023

A05

December 2023

A06

January 2024

Description Initial release for version 1.2.0.0
Added release note information for prior releases of ME5 firmware: Initial release (Feb 2022) Version 1.0.1.0 (Aug 2022) Version 1.1.0.5 (Jan 2023) Update for version 1.2.0.1
Add support for USGv6 r1 to v1.2.0.0
Update for version 1.2.0.2
Added support for DC power supply
Code update. Firmware 1.2.0.3

For a complete list of supported hardware and software, see the Dell PowerVault ME5 Series Storage System Support Matrix on Dell Support.

Product description
This release of ME5 Series supports the following systems: ME5012 ME5024 ME5084

ME5 Series v1.2.0.3 firmware
This section describes the new features, and fixed and known issues in the ME5 Series v1.2.0.3 firmware.

New features and enhancements in version 1.2.0.3
There are no new features with this release.

1

Resolved issues in version 1.2.0.3

The following issues are fixed in this version of firmware:

Table 2. Resolved issues in ME5 Series version 1.2.0.3 firmware

Issue ID

Description

FMW-67464

Resolves possible Metadata volume being unreadable or missing when doing Hard Drive Firmware updates on FDE enabled Disks.

FMW-66831 FMW-67317

Resolves possible P ool offline with metadata volume is unreadable or missing after Power cycle with FDE enabled Disks.
Resolves possible controller failure when performing a repurposing of an FDE locked drive

FMW-67432

Resolves a controllers panic when repurposing locked FDE drives.

Known issues in version 1.2.0.3
There are no new known issues in ME5 Series version 1.2.0.3 firmware.

ME5 Series v1.2.0.2 firmware
This section describes the new features, and fixed and known issues in the ME5 Series v1.2.0.2 firmware.

New features and enhancements in version 1.2.0.2

This includes the following new features and enhancements:

Table 3. New features in ME5 Series version 1.2.0.2

Feature

Description

DC Power Supply support

Provides additional power supply support for ME5012 / ME5024.

Resolved issues in version 1.2.0.2

The following issues are fixed in this version of firmware:

Table 4. Resolved issues in ME5 Series version 1.2.0.2 firmware

Issue ID

Description

FMW-66457

Show frus not reporting PSU on single config

FMW-65888

Porting Fix that solves the problem of Drive coming up with incorrect FDE state after power cycle

FMW-66290

Fix drive fde state mismatch during power cycle

2

Known issues in version 1.2.0.2
There are no new known issues in ME5 Series version 1.2.0.2 firmware.

ME5 Series v1.2.0.1 firmware
This section describes the new features, and fixed and known issues in the ME5 Series v1.2.0.1 firmware.

New features and enhancements in version 1.2.0.1
This release includes no new features.

Resolved issues in version 1.2.0.1

The following issues are fixed in this version of firmware:

Table 5. Resolved issues in ME5 Series version 1.2.0.1 firmware

Issue ID

Description

FMW- 65056

Resolves a condition that could result in an unresponsive CLI and user interface.

Known issues in version 1.2.0.1
There are no new known issues in ME5 Series version 1.2.0.1 firmware.

ME5 Series v1.2.0.0 firmware
This section describes the new features, and fixed and known issues in the ME5 Series v1.2.0.0 firmware.

New features and enhancements in version 1.2.0.0

This release includes the following new feature:

Table 6. New features in ME5 Series version 1.2.0.0

Feature

Description

USGv6-r1 support

Dell PowerVault ME5 Series Storage System now supports USGv6-r1.

Resolved issues in version 1.2.0.0

The following issues are fixed in this version of firmware:

Table 7. Resolved issues in ME5 Series version 1.2.0.0 firmware

Issue ID

Description

FMW-47180

In the CLI help text for the create replication-set command, the snapshot- count parameter is shown as required when snapshot history is enabled, but it is optional with a default value of 1.

FMW-49111

Command or operation to turn off amber locator LED fails and light stays on.

3

Table 7. Resolved issues in ME5 Series version 1.2.0.0 firmware (continued)

Issue ID

Description

FMW-49294

In the CLI help text for the create replication-set command, the snapshot- basename parameter omits ‘ and > from the prohibited characters list.

FMW-50043

A single-ported drive can cause an error during code load.

FMW-58694

Adapt drive map not getting updated when scrub in progress and when adding a new drive.

FMW-59427

Memory issue with multiple odhcp6c instance running in high use IPv6 environments.

FMW-59710

Added security fixes.

FMW-59815

Inter-controller heartbeat loss due to long wait for iSCSI interface reset.

FMW-60678

SupportAssist cannot be enabled in a new system setup.

FMW-62311

System cannot read/write to datastore using non-owner path.

Known issues in version 1.2.0.0

The following are known issues in this version of firmware:

Table 8. Known issues in ME5 Series version 1.2.0.0 firmware

Issue ID

Description

FMW-49393

In CLI help text for the remove ipv6- address command, index values for controllers are listed as 0-3 but the values should be 1-4.

Workaround Use index values 1-4.

FMW-51131 FMW-51246

Some help content in PowerVault Manager is not translated from English.
A controller is unresponsive on a multi-enclosure system due to heartbeat loss.

Use the English version of help content. Manually unkill the controller.

FMW-51449

If a controller fails, the partner controller is not generating expected alert email messages.

Resolve the condition that caused the failover event.

FMW-51469 FMW-51470

A single-ported drive causes a proper health condition, which prevents code load from progressing.
Special characters in the replication set name prevent creation of a replicated set.

Correct the single-ported drive, and then upgrade the code.
Do not use special characters in the replication set name.

FMW-60013 FMW-60558

Management controller fails to restart.
PowerVault Manager does not update IOM part number and serial number after IOM replacement.

Restart the management controller again. Restart the storage controller.

FMW-60576 FMW-62652

Help pages load slower than expected.
After updating, the expansion enclosure does not show the latest code version.

Refresh browsers.
Restart the management controller/storage controller.

FMW-62973 FMW-63197

After updation, system shows degraded health. Downgrade to previous versions are possible.

Restart the storage controller. Do not attempt downgrade.

FMW-63333

Fails to update Expander 0 left sideplane and crashes the Restart the system and attempt code load

controller when updating via ftp.

again.

FMW-63369

Update failed on the sideplane component.

With PFU enabled, wait for 5-10 minutes and check system health. The auto update process will auto correct this issue.

4

Table 8. Known issues in ME5 Series version 1.2.0.0 firmware (continued)

Issue ID

Description

Workaround

FMW-63381

Update through web interface will fail if an IOM running on older versions is being replaced.

Update to version 1.2.0.0 before replacement. If that is not possible then this update will need to be done with PFU turned off or though FTP.

FMW-63430

Code load will fail and the management (web interface) Restart the storage controller. will not be accessible after the failure.

ME5 Series v1.1.0.5 firmware

This section describes the new features, and fixed and known issues in the ME5 Series v1.2.0.0 firmware.

New features and enhancements in version 1.1.0.5

This includes the following new features and enhancements:

Table 9. New features in ME5 Series version 1.1.0.5

Feature

Description

LDAP support

Add the capability to use the external Lightweight Directory Access Protocol LDAP services on Windows systems for user authentication and authorization.

ESE update CloudIQ

Update ESE to version 4.x (includes a fix for CVE-2022-0778 in openSSL).
Compress CIQ payloads for improved transmission to ESE and to the ME5 Series backend.

Resolved issues in version 1.1.0.5

The following issues are fixed in this version of firmware:

Table 10. Resolved issues in ME5 Series version 1.1.0.5 firmware

Issue ID

Description

FMW-56899

Software branding: Product ID does not change.

FMW-57103

On rare occasion, a replication schedule cannot be created from the latest- generation storage system to a compatible previous-generation storage system.

FMW-57459 / FMW-60782

Unable to update the ME4 new NOR FLASH firmware to the ME5 firmware.

FMW-57613

Snapshot ‘creation date and time’ is not consistent with the reset time.

FMW-57637

SNMP stops responding 24 hrs after upgrade.

FMW-57811

Email password appears in clear text in spawner file.

FMW-58046

Client Desync Attack in Dell PowerVault Manager (CVE-2023-23691).

FMW-58631

SMTP notification email user password CLI and Admin guide do not allow special characters.

FMW-58818

The snapshot schedule is not working properly in some situations.

FMW-59275

Auto-map commands missing in CLI.

FMW-59285

Health LED amber turns on even when no fault is present.

5

Known issues in version 1.1.0.5

The following are known issues in this version of firmware:

Table 11. Known issues in ME5 Series version 1.1.0.5 firmware

Issue ID

Description

Workaround

FMW-47180

In the CLI help text for the create replication-set None command, the snapshot-count parameter is shown as required when snapshot history is enabled, but it is optional with a default value of 1.

FMW-49111

Command or operation to turn off amber locator LED fails Retry the command. and light stays on.

FMW-49294

In the CLI help text for the create replication-set Do not use ‘ or > in snapshot basenames. command, the snapshot-basename parameter omits ‘ and > from the prohibited characters list.

FMW-49393

In CLI help text for the remove ipv6-address command, index values for controllers are listed as 0­3 but the values should be 1­4.

Use index values 1­4.

FMW-50043

A single-ported drive can cause an error during code load. Retry the code load operation.

FMW-51131

Some help content in PowerVault Manager is not translated from English.

Use the English version of help content.

FMW-51246

A controller is unresponsive on a multi-enclosure system Manually unkill the controller. due to heartbeat loss.

FMW-51449

If a controller fails, the partner controller is not generating Resolve the condition that caused the failover

expected alert email messages.

event.

FMW-51469

A single-ported drive causes a proper health condition, which prevents code load from progressing.

Correct the single-ported drive, and then upgrade the code.

FMW-51470

Special characters in the replication set name prevent creation of a replicated set.

Do not use special characters in the replication set name.

FMW-55329

System does not properly set FIPS drives into FIPS mode. None

FMW-60558

PowerVault Manager does not update IOM part number and serial number after IOM replacement.

Restart the storage controller.

FMW-60576

Help pages load slower than expected.

Refresh browsers.

FMW-60678

SupportAssist cannot be enabled in a new system setup. Restart the storage controller and try again.

ME5 Series v1.0.1.0 firmware

This section describes the new features, and fixed and known issues in the ME5 Series v1.0.1.0 firmware.

New features and enhancements in version 1.0.1.0

This firmware release includes the following new features and enhancements:

Table 12. New features in Dell PowerVault ME5 Series version 1.0.1.0

Feature

Description

580W PSU

Added support for ECO Lot 9 compatibility.

Host mapping

Optional auto-map and auto-unmap fields added to the CLI set advancedsetting command. These settings are disabled by default.

6

Table 12. New features in Dell PowerVault ME5 Series version 1.0.1.0 (continued)

Feature

Description

When enabled, auto-map automatically maps the hosts or initiators to the volumes or volume-groups that are associated with the host-group to which the hosts or initiators are being added.
When enabled, auto-unmap automatically removes mappings from hosts or initiators when they are removed from the host-group or initiator. This applies to mappings removed using the CLI or using PowerVault Manager.

Resolved issues in version 1.0.1.0

The following issues are fixed in ME5 version 1.0.1.0 firmware:

Table 13. Resolved issues in version 1.0.1.0 firmware

Issue ID

Description

FMW-37115

The System IOPS graph plotted data points backwards when one controller went down.

FMW-50291

Enclosure initialization was delayed because the controller could not access the FRUI ID data.

FMW-51004 FMW-51357

Expander code load failed due to encountering a single-ported drive. Midplane VPD did not load during storage controller and storage enclosure firmware updates.

FMW-51600 FMW-52643

Midplane VPD did not load during storage controller firmware update.
Incompatible firmware was detected on both IOMs when cycling power on a 5U84 storage controller.

FMW-52925 FMW-52995

The Module OK LED on the 5U84 Fan Cooling Module did not illuminate properly during normal operation.
The Cable fault LED on the 5U84 drawer did not illuminate properly during a cable fault.

FMW-53114 FMW-53511

Implemented security improvements (CVE-2021-45485). CloudIQ name was displayed incorrectly in PowerVault Manager and in the CLI.

FMW-53814

Redundant response messages were displayed when deleting multiple volumes using the CLI.

FMW-54050 FMW-54390

PowerVault Manager did not display Initiator details in the Initiator panel.
Management port IP address for a single-controller RBOD could not be changed in PowerVault Manager.

FMW-55090 FMW-55515

Cancel button was displayed on the Current License Information panel in PowerVault Manager. SED drives not manufactured by Seagate could not perform FDE operations.

FMW-55707/ FMW-50252
FMW-56937

The system logged the event temperature sensor for unknown sensor, indicating that a temperature sensor is not installed.
Email notifications were not sent with Microsoft Office 365.

FMW-57268 FMW-57574

During a firmware downgrade using FTP, controller B became unresponsive.
The create volume-set CLI command did not work when used without the optional port parameter.

7

Known issues in version 1.0.1.0

The following are known issues in ME5 version 1.0.1.0 firmware:

Table 14. Known issues

Issue ID

Description

Workaround

FMW-55331

The status of controller module LEDs Ok to Remove and Identify is swapped.

Interpret the LED behavior as follows:
OK to Remove On blue: ready for removal Off: do not remove
Identify On white: unit identification is active Off: normal operation

FMW-56455

On rare occasion, during I/O if code load fails on one controller and an attempt is made to load code on the partner controller, it also fails on the partner controller. The system then loops iteratively while displaying the error.

Stop all I/O, restart both controllers, and then initiate the code load.

FMW-57103

On rare occasion, a replication schedule cannot be created from the latest- generation storage system to a compatible previous-generation storage system.

Retry Replication Schedule

FMW-57534

In single-controller mode, PowerVault Manager displays the incorrect controller location in the Maintenance > Firmware > System tab.

Use the show versions detail CLI command to see the correct controller module FRU.

FMW-57619

Repetitive failovers can cause a controller module to go into data protect mode.

Perform an orderly shutdown to properly cycle power on the enclosure:
PowerVault Manager: Maintenance > Hardware>Rear View>Enclosure Actions> Restart/Shutdown System > Restart MC
CL commands: unfail controller, restart mc, or restart sc

ME5 Series v1.0.0.0 firmware
This section describes the new features, and fixed and known issues in the ME5 Series v1.0.0.0 firmware.

New features and enhancements in version 1.0.0.0

This version of firmware includes the following new features and enhancements:

Table 15. New features in Dell PowerVault ME5 Series version 1.0.0.0

Functional area

Feature description

PowerVault Manager

PowerVault Manager is an HTML5 web-based interface used to deploy and monitor ME5 Series storage systems.

Management

Options for managing the ME5 Series storage system include PowerVault Manager, a CLI, or a REST API.

Performance
Connectivity–Back-end Connectivity –Front-end (per controller)

The new ME5012, ME5024, and ME5084 hardware platforms are updated to Intel Xeon processors with a dual-active controller architecture.
12 GB SAS
four 16/32Gb FC ports four 10Gb iSCSI ports (BaseT)

8

Table 15. New features in Dell PowerVault ME5 Series version 1.0.0.0 (continued)

Functional area

Feature description

four 10/25 Gb iSCSI (Optical) four 12Gb SAS ports

Scalability

ME5 Series storage systems support up to 336 drives: Base systems are available with 12, 24, or 84 disks Expansion enclosures are available with 12, 24, or 84 disks

Known issues in version 1.0.0.0

The following are known issues in ME5 version 1.0.0.0 firmware:

Table 16. Known issues

Issue ID

Description

FMW-37115

The System IOPS graph plots historical data instead of current data.

Workaround-Resolution Re-run the chart.

FMW-49111 FMW-49190

The command to turn off the locator LEDs on HDDs may Run the command again fail and generate an error message.
Network port LEDs don’t report information as expected None. for network port Activity Status and network port Link Speed.

FMW-49294

Including ‘ or > in a snapshot basename causes an error. Do not use ‘ > in snapshot names

FMW-49393

The CLI help for the remove ipv6-address command states that index values are from 0 – 3, but the actual values are 1 – 4.

Use index values 1 – 4.

FMW-50043

An error may occur during a firmware update causing the Rescan the disks and then rerun the firmware

update to fail.

update.

FMW-50252 FMW-50933

The system logs the event temperature sensor for unknown sensor, indicating that a temperature sensor is not installed.
A single ported drive failure may cause a health check alert, causing the firmware update to fail.

This alert can be ignored.
Make sure drives are healthy and then rerun the firmware update.

FMW-51168 FMW-51251

On a heavily-loaded system, a disk group could unintentionally be created as an Unassociated Pool disk group.

Re-create the disk group.

A single ported drive may cause a firmware update to fail. Rescan the disks and then rerun the firmware update.

FMW-51510 FMW-51675

An error may occur when writing to the midplane during a Rerun the firmware update. firmware update causing the update to fail.

During a scheduled replication a controller may crash which generates an IPM Debug Dump file.

Remove crashed controller from chassis and reinsert.

FMW-51789

An error may occur in the primary path during a firmware Rerun the firmware update. update causing the update to fail.

FMW-55324

When operating with a single controller, PowerVault Manager incorrectly displays the caching policy as writeback. When operating with a single controller the caching policy defaults to write-through mode and cannot be changed.

Disregard the caching policy displayed when operating with a single controller.

9

Environment and system requirements
For information about the environmental and system requirements for Dell PowerVault ME5 Series storage systems, see the Dell PowerVault ME5 Series Adminstrator’s Guide or the Dell PowerVault ME5 Series Support Matrix.
SupportAssist and CloudIQ
SupportAssist enhances your support experience by sending configuration and diagnostic information to technical support at regular intervals. CloudIQ provides storage monitoring and proactive service, giving you information that is tailored to your needs, access to near real-time analytics, and the ability to monitor storage systems from anywhere at any time. To connect with SupportAssist, you need to be registered with a business account on dell.com where you generate an
access key. To use CloudIQ, you also need a ProSupport contract. See the CloudIQ product page for more information. For more details about SupportAssist and CloudIQ requirements, see the Dell PowerVault ME5 Series Adminstrator’s Guide or the Dell PowerVault ME5 Series Deployment Guide.
Installation and upgrade considerations
For detailed instructions on installing and upgrading ME5 Series storage systems see the Dell PowerVault ME5 Series Administrator’s Guide. Make sure that your system is in a Healthy state prior to the upgrade. This version does not support downgrades to the previous version of software.
Related documentation
The documentation for Dell PowerVault ME5 Series storage systems might contain third-party content that is not under the control of Dell. The language in the third-party content might be in inconsistent with the current guidelines for Dell content. Dell reserves the right to update the Dell PowerVault ME5 Series documentation after the content is updated by the relevant third parties.
NOTE: For all storage documentation, go to Dell support and enter your system Service Tag to access your system documentation.
Setting Up Your Dell PowerVault ME5 Series Storage System–Provides an overview of hardware installation, system and storage setup, and host setup. This document is also shipped with your system.
Dell PowerVault ME5 Series Storage System Getting Started Guide–Provides an overview of setting up your system and technical specifications. This document is also shipped with your system.
Dell PowerVault ME5 Series Storage System Deployment Guide–Provides information about deploying the storage system in the SAN architecture.
Dell PowerVault ME5 Series Storage System Owner’s Manual–Provides information about system features and installing or replacing system components.
Dell PowerVault ME5 SeriesStorage System Administrator’s Guide–Provides information about configuring and managing the system by using PowerVault Manager.
Dell PowerVault ME5 Series Storage System CLI Guide–Provides information about configuring and managing the system using the CLI.
Dell PowerVault ME5 Series vSphere Client Plug-in User’s Guide–Provides information about installing and using the plug-in to monitor and manage an ME5 Series storage system from within the VMware vSphere Web Client.
Dell PowerVault ME5 Series Storage Replication Adapter for vSphere User’s Guide–Provides information about installing the adapter to enable use of VMware vCenter Site Recovery Manager.
Locating your service tag
Your ME5 Series storage system includes a unique Service Tag and Express Service Code that identifies the system. The Service Tag and Express Service Code are found on the front of the system by pulling out the information tag. Alternatively, the
10

Service Tag might be on a sticker on the back of the storage system chassis. This information is used to route support calls to appropriate personnel.
NOTE: Quick Resource Locator (QRL)–The QRL code contains information unique to your system. It can be found on the information tag and the Setting Up Your Dell PowerVault ME5 Series Storage System poster. Scan the QRL to get immediate access to your system information, using your smart phone or tablet.
Documentation feedback
To rate the documentation or provide feedback, go to Dell support and click Feedback on the bottom of any page.
Where to get help
The Dell Technologies Support site contains important information about products and services including drivers, installation packages, product documentation, knowledge base articles, and advisories. A valid support contract and account might be required to access all the available information about a specific Dell Technologies product or service.
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Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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