DELL PowerStore Scalable All Flash Array User Guide
- September 3, 2024
- Dell
Table of Contents
PowerStore Scalable All Flash Array
Specifications
- Product Name: PowerStore
- Current Release: PowerStore OS Version 3.6 (3.6.0.0)
- Previous Release: PowerStore OS Version 3.5 (3.5.0.0)
- Target Code for PowerStore T models: PowerStore OS 3.5.0.2
- Target Code for PowerStore X models: PowerStore OS 3.2.0.1
Product Usage Instructions
Code Recommendations
It is important to ensure that you are on the latest version of
the code for optimal functionality and security.
-
Check your current code version.
-
If not on the latest code, update to the Latest Code OR Target
Code. -
For PowerStore T models, ensure you are on code level 3.5.0.2
or greater. For PowerStore X models, aim for 3.2.0.1 or
greater. -
Refer to the Target Revisions document for more
information.
Recent Release Information
The recent release, PowerStore OS Version 3.6 (3.6.0.0),
includes bug fixes, security updates, and enhancements in data
protection, file networking, and scalability.
-
PowerStoreOS 2.1.x (and greater) can upgrade directly to
PowerStoreOS 3.6.0.0. -
Upgrade to PowerStoreOS 3.6.0.0 is encouraged for NVMe
Expansion Enclosure customers. -
PowerStore X models can upgrade to PowerStoreOS 3.2.x.
FAQ
Q: What should I do if I am having issues getting connected to
the Secure Connect Gateway?
A: If you are having issues getting connected, please make sure
to contact customer support for assistance.
Q: What is the retirement plan for Secure Remote Services?
A: The Virtual and Docker editions of Secure Remote Services
v3.x will be fully retired on January 31, 2024. Monitoring and
support for these editions will be discontinued for supported Dell
storage, networking, and CI/HCI systems.
PowerStore Quarterly Support Highlights
January 2024
PowerStore Newsletter January 2024
Table of conte
Contents
Code Recommendations …………………………………………………………………………………………………………………………………………………….
2 Recent Release Information
……………………………………………………………………………………………………………………………………………….. 2
PowerStore OS Version 3.6 (3.6.0.0) Latest Code
………………………………………………………………………………………………………….. 2 PowerStore OS Version 3.5
(3.5.0.2) Target Code (NEW) ……………………………………………………………………………………………….. 2 Target
Code ………………………………………………………………………………………………………………………………………………………………………. 4
Support Announcements…………………………………………………………………………………………………………………………………………………….
5 Secure Connect Gateway
…………………………………………………………………………………………………………………………………………………. 5 Update: Secure
Remote Services Retirement ……………………………………………………………………………………………………………………… 5 Did
You Know? ………………………………………………………………………………………………………………………………………………………………….. 6
Top Customer Viewed Knowledgebase Articles
………………………………………………………………………………………………………………….. 9 New Knowledgebase
Articles……………………………………………………………………………………………………………………………………………. 10 E-Lab
Navigator ……………………………………………………………………………………………………………………………………………………………….. 11
Dell Technical Advisories (DTAs)
……………………………………………………………………………………………………………………………………… 11 Dell Security
Advisories (DSAs) ……………………………………………………………………………………………………………………………………….. 11
Subscribe to our newsletter
……………………………………………………………………………………………………………………………………………… 12 Access the SolVe
website here …………………………………………………………………………………………………………………………………………. 12 We want
to hear from you! ……………………………………………………………………………………………………………………………………………….. 12
1
Code Recommendations
Code Recommendations
PowerStore Newsletter January 2024
Are you on the latest version of code?
Updating/Upgrading to the Latest Code OR Target Code is important. Customers
on latest code enjoy greater functionality and fewer outages/service requests.
Updating to the Latest Code OR Target Code ensures that you can take advantage
of the newest features, functionality, fixes, and security enhancements. For
PowerStore T, that means code level 3.5.0.2 or greater. (3.2.0.1 for
PowerStore X)
To learn more about the Target Codes, please refer to the Target Revisions
document.
Recent Release Information
Recent Release Information
PowerStore OS Version 3.6 (3.6.0.0) Latest Code PowerStoreOS 3.6.0.0-2145637
is now available for download from Dell Online Support. This minor release
contains feature rich content built on top of PowerStoreOS 3.5.0.x
o Further information may be obtained from the PowerStoreOS 3.6.0.0 FAQ. o
This release includes additional bug fixes and security updates. Refer to the
PowerStoreOS 3.6.0.0 Release Notes for additional details.
PowerStore OS Version 3.5 (3.5.0.2) Target Code (NEW) PowerStoreOS
3.5.0.2-2190165 is now available for download from Dell Online Support.
· This patch release addresses critical field issues discovered with
PowerStoreOS versions 3.5.0.0 and 3.5.0.1
· Review the PowerStoreOS 3.5.0.2 Release Notes for additional content
details.
Installation & Deployment Guidelines · PowerStoreOS 3.6.0.0 is recommended for
installation on supported platforms. o PowerStoreOS 3.6.0.0 is required for
Data-in-Place (DIP) upgrades / conversions.
2
PowerStore Newsletter January 2024
o PowerStoreOS 3.6.0.0 is required for new NVMe Expansion Enclosure
deployments · For PowerStore T model-types:
o PowerStoreOS 2.1.x (and greater) may upgrade directly to PowerStoreOS
3.6.0.0 o NVMe Expansion Enclosure customers are encouraged to upgrade to
PowerStoreOS
3.6.0.0 · For PowerStore X model-types:
o PowerStoreOS 3.6.0.0 is not supported with PowerStore X model-types o
PowerStore X customers may upgrade to PowerStoreOS 3.2.x
· PowerStore OS 3.5.0.2 has been promoted to target code for all PowerStore T
configurations. o Systems with NVMe enclosures are encouraged to upgrade to
3.6.0.0 o Systems utilizing replication are encouraged to upgrade to 3.6.0.0
or 3.5.0.2
· PowerStore OS 3.2.0.1 remains target code for all PowerStore X
configurations. · Customers running PowerStore 2.0.x should follow PFN
recommendations to upgrade to target
code.
Current Release:
PowerStore OS Version 3.6 (3.6.0.0)
3.6.0.0 is a software release (October 5, 2023) focused on data protection,
security as well as file networking, scalability, and more. Highlights of this
release:
· New Third Site Witness This capability enhances PowerStore’s native metro
replication by maintaining metro volume availability on either appliance in a
replication pair during a site failure event.
· New Data-in-Place Upgrades Now upgrade PowerStore Gen 1 customers to Gen 2
without a forklift migration.
· New NVMe/TCP for vVols This industry-first innovation puts PowerStore at
the forefront by combining two modern technologies, NVMe/TCP and vVols, which
boost VMware performance by up to 50% with cost-effective and easy-to-manage
ethernet technology.
· New Remote Syslog support PowerStore customers now have the ability to
send system alerts to remote syslog servers.
· New Bubble Network PowerStore NAS customers now have the ability to
configure a duplicate, isolated network for testing.
Previous Release:
3
PowerStore Newsletter January 2024
PowerStore OS Version 3.5 (3.5.0.0)
3.5.0.0 is a software release (June 20, 2023) focused on data protection,
security as well as file networking, scalability, and more.
· The following blog post offers a rich content overview: link · Review the
PowerStoreOS 3.5.0.0 Release Notes for additional content details.
Note: If you are operating your PowerStore system with 3.0.0.0 or 3.0.0.1 code, you should upgrade to version 3.2.0.1 (or greater) code to mitigate an issue with 3.0.0.x code and unnecessary drive wear. See KBA 206489. (Systems running code < 3.x are not impacted by this issue.)
Target Code
Target Code
Dell Technologies has established target revisions for each product to ensure stable and reliable environments. PowerStore Operating System target code helps identify the most stable builds of the PowerStore product, and Dell Technologies encourages customers to install or upgrade to these versions to ensure a stable and reliable environment. If a customer requires features that are provided by a new version, the customer should install or upgrade to that version. The Dell Technologies Technical Advisories (DTAs) section provides more information about applicable enhancements.
Models
Target Code
PowerStore T models
PowerStore OS 3.5.0.2
PowerStore X models
PowerStore OS 3.2.0.1
You can find a full list of Dell Technologies product target codes at: Reference Code Document
4
Support Announcements
Support Announcements
PowerStore Newsletter January 2024
Secure Connect Gateway
Secure Connect Gateway
The Secure Connect Gateway technology is the next generation consolidated
connectivity solution from Dell Technologies Services. Support Assist
Enterprise and Secure Remote Services capabilities are integrated into Secure
Connect Gateway technology. Our Secure Connect Gateway 5.1 technology is
delivered as an appliance and a stand-alone application and provides a single
solution for your entire Dell portfolio supporting servers, networking, data
storage, data protection, hyper-converged, and converged solutions. For more
details, the Getting Started Guide and FAQs are great resources to start with.
*Note: If you are having issues getting connected, please make sure to contact customer support.
Update: Secure Remote Services Retirement
What is happening?
Virtual and Docker editions of Secure Remote Services v3.x, our legacy remote
IT monitoring and support software solution, will be fully retired on January
31, 2024.
· Note: For customers with PowerStore and Unity products that utilize direct
connect***, their technology will be retired on December 31, 2024. To avoid
service disruptions, an operating environment update will be made available
prior to the end of service life.
As a result, by January 31, 2024, the monitoring and support (including
remediation and mitigation of security vulnerabilities) for Secure Remote
Services Virtual and Docker editions of the software will be discontinued for
the supported Dell storage, networking and CI/HCI systems.
The replacement solution the next-generation secure connect gateway 5.x for
servers, networking, data storage, data protection, hyper-converged and
converged systems provides a single connectivity product for managing the
entire Dell environment in the data center. Note: All software is customer
upgradeable or installable.
5
To upgrade to Secure Connect Gateway:
PowerStore Newsletter January 2024
· First, ensure you are running the latest release of Secure Remote Services version 3.52. · Follow the instructions in the banner to upgrade to Secure Connect Gateway. · Click HERE for additional upgrade details.
Note: Customers running Secure Remote Services Virtual and Docker edition
software will be encouraged to upgrade to or install the relevant next-gen
secure connect gateway technology solution. Limited technical support for
upgrades is available thru April 30, 2024. Customers must open a service
request to get started with upgrade support. Note: Effective immediately,
Secure Remote Services will no longer provide remediation for critical
security vulnerabilities. This will leave Secure Remote Services exposed to
vulnerabilities which Dell Technologies will no longer remediate or mitigate
for customers.
*** Direct connect: The connectivity technology (known internally as eVE) is
integrated into the product’s operating environment and allows for direct
connection to our Services backend.
Did You Know?
Did You Know?
New Health Check package available
PowerStore-health_check-3.6.0.0. (build 2190986) is compatible with
PowerStoreOS 3.0.x., 3.2.x, 3.5x and 3.6.x (But NOT with 2.x). This package
adds essential validations that are performed by the System Check feature and
the Pre Upgrade Health Check (PUHC) to monitor the health of the PowerStore
cluster. Prompt installation of this package will ensure optimal system
health. Package is available for download from the Dell Support website HERE
Getting the most from PowerStore Manager
Stay up to date with all of the latest PowerStore features and functionality
available at your fingertips via the PowerStore Manager interface. This
document describes the functionality available in the PowerStore Manager to
monitor and optimize various PowerStore appliances.
6
PowerStore Newsletter January 2024
From Itzik Reich’s Blog
Itzik Reich is Dell VP of Technologies for PowerStore. In these blogs he
focuses on PowerStore technologies and feature rich capabilities. Check out
his interesting PowerStore content HERE.
PowerStore Resources and Info Hub
There is a wealth of PowerStore information available to provide guidance to
PowerStore users in the areas of System Management, Data Protection,
Migration, Storage Automation, Virtualization, and much more. See KBA
000133365 for full details on PowerStore technical white papers and videos and
KBA 000130110 for PowerStore: Info Hub.
Prepare for your Upgrade to PowerStore Target or Latest Code
Before performing PowerStoreOS upgrade, it is essential to validate the health
of the cluster. These validations are more thorough than the continuous
background checks performed by the alert mechanism of PowerStore. Two
mechanisms, Pre-Upgrade Health Check (PUHC) and the System Health Checks, are
used to validate health. Follow KBA 000192601 for instructions on how to
proactively do this.
Maximizing your Online Support experience
The online support site (Dell.com/support) is a password-protected services
portal that provides access to a suite of tools and content to gain the most
out of Dell products and obtain technical information and support when needed.
There are different types of accounts depending on your relationship with
Dell. Follow KBA 000021768 for detailed instructions on how best to configure
your account to take full advantage of Online Support capabilities.
7
PowerStore Newsletter January 2024
CloudIQ
CloudIQ is a no cost, cloud-native application that monitors and measures
overall health of Dell Technologies storage systems. PowerStore reports
performance analytics to CloudIQ, and CloudIQ provides valuable feedback such
as Health Scores, products alerts and availability of new code. Dell
Technologies strongly encourages customers to take advantage of this free
service. Follow KBA 000021031 for instructions on How to configure CloudIQ for
PowerStore, and KBA 000157595 for PowerStore: CloudIQ Onboarding Overview.
Remember to both Enable and Onboard with CloudIQ.
PowerStore Host Configuration Guide has been discontinued
The PowerStore Host Configuration Guide document was decommissioned. Following
this change, PowerStore host configuration guide content is only available on
the E-Lab Host Connectivity Guide documents. The E-Lab Host Connectivity Guide
documents include PowerStore host configuration guide content as well as
content for other Dell storage systems. E-Lab Host Connectivity Guide
documents can be found on the E-Lab Interoperability Navigator site on
https://elabnavigator.dell.com/eln/hostConnectivity. See the specific E-Lab
Host Connectivity Guide document that matches the operating system of the host
that is connected to PowerStore.
8
Top Customer Viewed Knowledgebase Articles
PowerStore Newsletter January 2024
Top Customer Viewed Knowledgebase Articles
The following Knowledgebase articles were frequently referenced in the
previous 90 days:
Article Number 000220780
000221184 000220830 000217596 000216698 000216639 000216997 000216656
000216718
Article Title PowerStore SDNAS: Files appear hidden when saved to SMB share from MacOS clients PowerStore: 500T appliances with NVMe expansion enclosure(s) may not be able to resume IO service after appliance shutdown or simultaneous node reboot PowerStore: PowerStore Manager UI may become inaccessible due to accumulated telemetry records PowerStore: Alert for storage resource offline in 3.5.0.1 due to checksum issue PowerStore: Security Change for LDAP User Login in Version 3.5 PowerStore: Mapping an NVMeoF volume may lead to service disruption on multi-appliance clusters PowerStore: Add Remote System Results in “File Not OK,” Unable to Reach Remote NAS System, Cannot Copy From Tape to Disk – 0xE02010020047 PowerStore: Snapshots created on non-affined node may lead to node reboot PowerMax/PowerStore: SDNAS switch both Replication sides VDMs to maintenance mode on a production mode conflict
000216734
000216753 000220714
PowerStore Alerts: XEnv (DataPath) States PowerStore: System Health Check May Report Multiple Failures After an Upgrade to PowerStoreOS 3.5 PowerStore: Volume is in a state where only valid operation is delete
9
New Knowledgebase Articles
New Knowledgebase Articles
PowerStore Newsletter January 2024
The following is a partial list of the Knowledgebase articles that were created recently.
Article Number 000221184
000220780 000220830 000220714 000220456 000220328 000219858
000219640
000219363
000219217 000219037
000218891
Title
PowerStore: 500T appliances with NVMe expansion enclosure(s) may not be able
to resume IO service after appliance shutdown or simultaneous node reboot
PowerStore SDNAS: Files appear hidden when saved to SMB share from MacOS
clients
PowerStore: PowerStore Manager UI may become inaccessible due to accumulated
telemetry records
PowerStore: Volume is in a state where only valid operation is delete
PowerStore 500T: svc_repair may not work following M.2 drive replacement
PowerStore: NVMe Expansion Enclosure (Indus) Indication LED status on
PowerStoreOS 3.6
Powerstore : SFP information shown in the powerstore manager after SFP was
removed
PowerStore: PUHC Error: The web server for GUI and REST access is not working
and multiple checks were skipped. (0XE1001003FFFF)
PowerStore: Unexpected Node reboot can occur after an excessive number of Host
ABORT TASK commands
PowerStore: RUN SYSTEM CHECK From PowerStore Manager May Not Complete with the
Error “Fireman Command Failed”
PowerStore: Frequent alerts for “0x0030e202” and “0x0030E203” Expansion
Enclosure Controller port 1 speed state was changed
PowerStore: PUHC fails for “CA serial number validity check failed. Please
call Support. (invalid_ca)”
Date Published 16 Jan 2024
02 Jan 2024
04 Jan 2024 26 Dec 2023 13 Dec 2023 11 Dec 2023 24 Nov 2023
17 Nov 2023
08 Nov 2023
03 Nov 2023 30 Oct 2023
24 Oct 2023
10
E-Lab Navigator
E-Lab Navigator
PowerStore Newsletter January 2024
E-Lab Navigator is a Web-based system which provides interoperability information to support hardware and software configurations. This is done through integration and qualification and creating customer consumable solutions that respond to their business challenges.
From the E-Lab Navigator home page, select the `DELL TECHNOLOGIES SIMPLE SUPPORT MATRICES’ tile, then select the appropriate PowerStore hyperlinks on the next page.
Dell Technical Advisories (DTAs)
Dell Technical Advisories (DTAs)
DTAs
Title No new PowerStore DTAs this quarter
Date
Dell Security Advisories (DSAs)
Dell Security Advisories (DSAs)
DSAs
DSA-2023-366
DSA-2023-433
Title
Dell PowerStore Family Security Update for Multiple Vulnerabilities (Updated)
Dell PowerStore Security Update for VMware Vulnerabilities
Date
17 Oct 2023
21 Nov 2023
11
PowerStore Newsletter January 2024
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Published Feb 2024 Dell believes the information in this publication is
accurate as of its publication date. The information is subject to change
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APPLICABLE SOFTWARE LICENSE. Published in USA
12
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