SUNJOE 24V-CTC-CT Cordless Weed Sweeper Instruction Manual
- June 3, 2024
- SUNJOE
Table of Contents
- SUNJOE 24V-CTC-CT Cordless Weed Sweeper
- Safety Instructions
- Maintenance + Storage
- Battery & Charger Safety Instructions
- Safety Symbols
- Know Your Cordless Weed Sweeper
- Technical Data
- Unpacking
- Assembly
- Operation
- Care + Maintenance
- Storage
- Battery Caution + Disposal
- Service + Support
- Model + Serial Numbers
- Optional Accessories
- SNOW JOE® + SUN JOE® CUSTOMER PROMISE
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
SUNJOE 24V-CTC-CT Cordless Weed Sweeper
Safety Instructions
All Operators Must Read These Instructions Before Use
Always follow these safety guidelines. Failure to do so may result in serious bodily injury or death.
General Safety
WARNING! This power tool is not intended for use by children or by unassisted, unsupervised persons whose physical, sensory or mental capabilities prevent them from using it safely. Children should be supervised to ensure that they do not play with the appliance.
Before starting up your power tool, please check it carefully for any defects. If you find any, do not start up your machine. Contact your authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOW JOE (1-866-766-9563).
WARNING! When using the power tool, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and personal injury. These include:
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Keep work area clean and well-lit – Cluttered, dark areas invite accidents. Always inspect the area where the weed sweeper is to be used. Remove all objects (i.e. stones, sticks, and other foreign materials) that could be thrown by the brush or cause the operator to trip.
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Replacement parts – Inspect the weed sweeper for worn, missing, or damaged parts. When servicing this unit, use only identical replacement parts. Replace or repair damaged parts immediately.
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Keep children, bystanders, and pets away – All spectators, including pets, should be kept a safe distance away from the work area. Never leave the machine running when unattended.
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Know your product – Know how to start and stop the machine. Be thoroughly familiar with the controls and ensure they are functioning properly.
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Use the right tool – Do not use this machine for any job except that for which it was intended.
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Transporting – Allow the brush to completely stop rotating before transporting the unit. Do not carry the cordless weed sweeper with your finger on the trigger.
CAUTION! Moving parts will continue to run for several seconds after turning off the machine. -
Moving parts – Keep hands and feet away from moving parts. Keep guards in place and in proper working order.
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Do not force the tool – It will perform better with less likelihood of personal or mechanical injury if it is used at the rate for which it was designed.
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Do not run – Never run while operating the tool.
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Use two hands – Keep a firm grip on both handles to avoid loss of control.
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Foreign object – Look for hidden obstacles or hazards. If the cordless weed sweeper strikes a foreign object, follow these steps:
- Stop the weed sweeper.
- Inspect for damage.
- Repair any damage before restarting the tool.
-
Dress properly – Do not wear loose clothing or jewelry as such articles can become caught in moving parts. Wear protective rubber gloves, hearing protection and protective covering to contain long hair.
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Avoid slipping – Maintain proper footing and balance at all times to avoid slipping or falling. Wear protective non-slip footwear that will protect your feet and improve your footing on slippery surfaces. Exercise caution when changing direction and operating the tool on slopes.
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Use safety glasses – Thrown objects can cause serious injury to the eyes. Always wear safety glasses or eye shields during operation and while making any adjustments or repairs.
-
Remove the battery – Stop the weed sweeper and remove the battery when it is not in use, before servicing it, when changing accessories, and when performing any other maintenance. Wait until the brush has come to a complete stop and the housing has cooled down.
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Store indoors – When not in use, the cordless weed sweeper should be stored indoors in a dry and high or locked-up place out of the reach of children.
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Maintain the cordless weed sweeper with care – Keep the brushes clean for optimal performance and to reduce the risk of injury. Keep the handles dry, clean, and free from oil and grease. Follow the additional recommendations described in the maintenance section of this manual.
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Avoid dangerous environments – Do not use the weed sweeper in rain or in damp or wet locations. Do not operate the weed sweeper in gaseous or explosive atmospheres or use the weed sweeper near flammable or combustible liquids. The motor or brushes may spark, and the sparks might ignite fumes.
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Stay alert – Watch what you are doing. Use common sense. Do not operate the cordless weed sweeper when you are tired or under the influence of drugs, alcohol, or other medication.
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Check for damaged parts – Before further use of the appliance, a guard or other part that is damaged should be carefully checked to determine that it will operate properly and perform its intended function. Check for alignment of moving parts, binding of moving parts, breakage of parts, mounting, and any other condition that may affect its operation. A guard or other part that is damaged should be properly repaired or replaced. Contact the Snow Joe® + Sun Joe® customer service center at 1-866 SNOWJOE (1-866-766-9563) for assistance.
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Noise and vibrations – Observe any noise-prevention regulations. If the cordless weed sweeper should start to vibrate abnormally, stop the machine and inspect it thoroughly for damage.
Maintenance + Storage
WARNING! Do not use detergents, acids, alkaline solutions, bleaches or solvents such as acetone to clean your weed sweeper. These substances may damage the plastic housing of the machine.
Regularly check the following:
- Brushes are clear and can spin freely – Accumulation of debris around the brush could impair performance or damage the motor. Inspect and clean the area around the brush before every use.
- Safety devices are operating properly – Do not tamper with or adjust safety devices.
- Bolts and screws are properly tightened – Visually inspect the machine for any damage and ensure that the cordless weed sweeper is in safe working condition.
- Use only identical replacement parts – Always replace damaged parts with original equipment manufacturer’s (OEM) parts only. Replacement parts that do not meet the original equipment specifications may lead to improper performance and compromise safety.
Battery & Charger Safety Instructions
NOTE: This unit is the tool only. The battery and the charger are not included. They must be purchased separately. Model 24V-CTC-CT is compatible with the 24V iON+ System batteries and chargers. See page 12 for more information.
We pay a great deal of attention to the design of every battery pack to ensure
that we supply you with batteries that are safe, durable and have a high
energy density. The battery cells have a wide range of safety devices. Each
individual cell is initially formatted and its electrical characteristic
curves are recorded. This data is then used exclusively to be able to assemble
the best possible battery packs.
Despite all the safety precautions, caution must always be exercised when
handling batteries. The following points must be obeyed at all times to ensure
safe use. Safe use can only be guaranteed if undamaged cells are used.
Incorrect handling of the battery pack can cause cell damage.
IMPORTANT! Analyses confirm that incorrect use and poor care of high- performance batteries are the main factors responsible for product damage and/or personal injury.
WARNING! Use only approved replacement batteries; other batteries may damage the power tool and cause it to malfunction, which can lead to serious personal injury.
WARNING! Do not use a battery pack or appliance that is damaged or
modified. Damaged or modified batteries may exhibit unpredictable behavior
resulting in fire, explosion or risk of injury.
Do not modify or attempt to repair the appliance or the battery pack except as
indicated in the instructions for use and care. Have your battery pack
serviced by a qualified repair person using only identical replacement parts.
This will ensure that the safety of the battery pack is maintained.
CAUTION! To reduce the risk of injury, use only official iON+ 24V designated chargers with the iON+ 24V battery pack. The use of other batteries or chargers poses a risk of fire, personal injury and damage. Do not wire a battery pack to a power supply plug or car cigarette lighter, as such misuse will permanently disable or damage the battery pack.
WARNING! To reduce the risk of electric shock, always unplug the charger before performing any cleaning or maintenance. Do not allow water to flow into the charger. Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock hazards.
-
Prevent unintentional starting – Ensure the trigger is not pressed before connecting the battery pack, picking up or carrying the power tool. Carrying the weed sweeper with your finger on the trigger may result in an accident.
-
Avoid dangerous environments – Do not charge the battery pack in rain, snow or in damp or wet locations. Do not use the battery pack or charger in the presence of explosive atmospheres (gaseous fumes, dust or flammable materials) because sparks may be generated when inserting or removing the battery pack, which could lead to a fire.
-
Charge in a well-ventilated area – Do not block the charger vents. Keep them clear to allow for proper ventilation. Do not allow smoking or open flames near a charging battery pack. Vented gases may explode.
NOTE: The safe temperature range for the battery is 41°F (5°C) to 105°F (40.5°C). Do not charge the battery outside in freezing weather; charge it at room temperature. -
Maintain charger cord – When unplugging the charger, pull the plug, not the cord from the receptacle to reduce the risk of damage to the power cord. Never carry the charger by its cord. Keep the cord away from heat, oil and sharp edges. Make sure the cord will not be stepped on, tripped over or subjected to damage or stress when the charger is in use. Do not use a charger with a damaged cord or plug.
Replace a damaged charger immediately. -
Do not use an extension cord unless it is absolutely necessary – Using the wrong, damaged or improperly wired extension cord poses a risk of fire and electric shock.
If an extension cord must be used, plug the charger into a properly wired 16 gauge or larger extension cord with the female plug matching the male plug on the charger. Make sure that the extension cord is in good electrical condition. -
Unplug charger when not in use – Make sure to remove battery packs from unplugged chargers.
-
Do not burn or incinerate battery packs – Battery packs may explode, causing personal injury or damage. Toxic fumes and materials are created when battery packs are burned.
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Do not crush, drop or damage battery packs – Do not use the battery pack or charger if they have sustained a sharp blow, been dropped from a height of more than 3 feet (1 meter), run over or have been damaged in any way. Even if the housing of the battery pack appears to be undamaged, the battery cells inside the battery may have suffered serious damage. In such instances, please read the waste disposal information for proper battery disposal.
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Do not disassemble – Incorrect reassembly may pose a serious risk of electric shock, fire or exposure to toxic battery chemicals. If the battery or charger is damaged, contact an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.
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Battery chemicals cause serious burns – Never let a damaged battery pack contact the skin, eyes or mouth. If damaged, battery chemicals will react violently with air; use rubber or neoprene gloves to safely dispose of it. If skin is exposed to battery chemicals, wash the affected area with soap and water. If eyes are exposed to battery chemicals, immediately flush with water for 20 minutes and seek medical attention. Remove and dispose of contaminated clothing.
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Risk of short circuit – A battery pack will short circuit if a metal object makes a connection between the positive and negative contacts on the battery pack. Do not place a battery pack near anything that may cause a short circuit, such as paperclips, coins, keys, screws, nails and other metallic objects. A short-circuited battery pack poses a risk of fire and severe personal injury.
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Store your battery pack and charger in a cool, dry place – Ideally, store the battery pack at 59°F (15°C) and charged to at least 40%. Do not store the battery pack or charger where temperatures may exceed 105°F (40.5°C), such as in direct sunlight or inside a vehicle, or where temperatures may drop below 41°F (5°C).
NOTE: Prevent the battery pack from freezing. Battery packs that were stored below 32°F (0°C) for more than 60 minutes must be discarded. -
Charge before use – The battery pack supplied with your cordless power tool is only partially charged. The battery pack has to be fully charged before using the tool for the first time.
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Battery Aging – Lithium-ion batteries are subject to a natural aging process. The battery pack must be replaced at the latest when its capacity falls to just 80% of its capacity when new. Weakened cells in an aged battery pack are no longer capable of meeting the high power requirements needed for the proper operation of your cordless weed sweeper, and therefore pose a safety risk.
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Do not exhaustively discharge battery packs – A complete discharge will damage the battery cells. The most common cause of exhaustive discharge is lengthy storage. Stop working as soon as the performance of the battery falls noticeably or the electronic protection system triggers. For optimum battery performance, charge the battery pack frequently. Place the battery pack in storage only after it has been fully charged.
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Do not overload battery packs – Protect the tool and batteries from overloading. Overloads will quickly result in overheating and cell damage inside the battery housing even if it is not apparent externally. For safety reasons, the integrated protective cutoff will activate to switch off the equipment. After regular use, allow the battery pack to cool to room temperature before plugging it into the charger to recharge.
IMPORTANT! Do not attempt to turn on the tool if the protective cutoff has been activated. This may damage the battery pack. -
Outlet voltage – Please check the data marked on the rating plate of the battery charger. Be sure to connect the battery charger to a power supply with the voltage marked on the rating plate. Never connect it to a different mains voltage.
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Charger use – Do not use the supplied battery charger to charge other types of battery packs or tools.
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Do not overcharge battery packs – Do not exceed the maximum charging times. Frequently overcharging the battery pack will result in cell damage. Do not leave batteries plugged in the charger for days on end.
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Battery pack abnormalities – Do not use batteries that have suffered swelling or deformation or those that exhibit other atypical symptoms (gassing, hissing, cracking, etc.).
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Electrostatic discharge – When handling batteries, be wary of electrostatic charge. Electrostatic discharges can damage the electronic protection system and the battery cells. To avoid electrostatic discharges, never touch the battery terminals.
Safety Symbols
The following table depicts and describes safety symbols that may appear on
this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
Symbols | Descriptions | Symbols | Descriptions |
---|---|---|---|
READ THE OPERATOR’S MANUAL
– Read, understand, and follow all instructions in the user manual
before attempting to assemble and operate.
| |
SAFETY ALERT – Indicates a precaution, a warning, or a danger.
|
WEAR EYE AND HEARING
PROTECTION – For protection against injury, wear ear defenders and safety goggles.
| |
WARNING! Do not expose the unit to rain or wet conditions. Keep dry.
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Wear protective gloves and non-slip footwear when using the machine and handling debris.
|
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WARNING! Rotating parts may cause serious injury. Make sure the brush comes to a complete stop before transporting the machine or before inspecting, cleaning, or conducting any other maintenance.
|
The moving part will continuously run for several seconds after you turn off the machine.
|
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Thrown objects and rotating brush can cause severe injury.
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Only use the battery charger indoors.
| |
Keep bystanders a minimum distance of 50 ft (15 m) away from the work area.
Know Your Cordless Weed Sweeper
Read the owner’s manual and safety instructions carefully before operating the Cordless Weed Sweeper. Compare the illustration below to the Cordless Weed Sweeper in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for future reference.
- Handle
- Safety lock
- Handle knob
- Auxiliary handle
- Locking collar
- Telescoping pole
- Sweeper head
- Wheel
- Nylon brush
- Wing nut
- Guard
- Cam lock
- Wire brush
- Tightening rod
- Battery compartment
- Trigger
Technical Data
Motor…………………………………………………………………………………..150 W
No Load Speed……………………………………………………………..1100 rpm
Battery Voltage Max*……………………………………………………. 24V D.C.
Brush Diameter …………………………………………………….. 4 in. (100 mm)
Brushes …………………………………………………………….Nylon/Steel Wire
Telescoping Lengths……………………………………………… 49 in. – 37 in. (124 cm – 94 cm)
Net Weight ………………………………………………………….. 4.2 lbs (1.9 kg)
*Initial no-load voltage, when fully charged, peaks at 24 volts; nominal voltage under typical load is 21.6 volts.
Unpacking
Carton Contents
- Sweeper head + wheel
- Handle + pole assembly
- Auxiliary handle
- Handle knob
- Bolt
- Guard
- Thread forming screws (x2)
- Nylon brush
- Wire brush
- Wing nut
- Big washer
- Small washer
- Tightening rod
- Manual with registration card
NOTE: In order to operate this cordless sweeper, you will need 24V iON+ System batteries and chargers. See page 12 for battery options and specifications, or visit sunjoe.com.
- Carefully remove the cordless weed sweeper and check to see that all of the above items are supplied.
- Inspect the product carefully to make sure no breakage or damage occurred during shipping. If you find damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging materials until
you are ready to use the cordless weed sweeper. The packaging is made of
recyclable materials.
Properly dispose of these materials in accordance with local regulations or
save the packaging for long-term product storage.
IMPORTANT! The equipment and packaging materials are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a suffocation risk!
Battery Pack Operation
The equipment is powered by a lithium-ion battery. The battery pack is completely sealed and maintenance-free.
TOOL ONLY
BATTERY + CHARGER SOLD SEPARATELY
In order to operate this cordless sweeper, you will need a 24V iON+ System battery and charger. See page 12 for battery and charger options and specifications, or visit sunjoe.com for more information.
Battery Charge Level Indicator
The battery pack is equipped with a push button for checking the charge level.
Simply press the push button to read off the battery charge level from the
LEDs of the battery indicator:
NOTE: If the battery indicator button does not appear to be working,
charge the battery.
NOTE: Immediately after using the battery pack, the battery indicator
button may display a lower charge than it will if checked a few minutes later.
The battery cells “recover” some of their charge after resting.
Charger Operation
WARNING! Only charge Sun Joe® 24V lithium-ion battery pack with compatible Sun Joe® 24V lithium-ion chargers. Other types of chargers may cause personal injury and damage.
To reduce the risk of electric shock, do not allow water to enter into the charger.
TOOL ONLY
BATTERY + CHARGER SOLD SEPARATELY
In order to operate this cordless sweeper, you will need a 24V iON+ System battery and charger. See page 12 for battery and charger options and specifications, or visit sunjoe.com for more information.
Charging the Battery
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Push the push lock buttons on either side of the battery pack to pull it out from the battery compartment (Fig. 1).
-
Depending on your Snow Joe® + Sun Joe® charger model, how to recharge your lithium-ion battery will vary. You may either insert your 24-volt battery into the 24VCHRG-QC Quick Charger (sold separately) or the 24VCHRG-DPC Dual-Port Charger (sold separately) (Figs. 2 – 3).
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The battery indicator LEDs will illuminate one by one during the charging process. Unplug the charger immediately when the 3 LEDs are all illuminated.
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The 24VCHRG-QC Quick Charger (sold separately) and the 24VCHRG-DPC Dual-Port Charger (sold separately) are also equipped with additional charging indicating lights that will indicate the charging status (Figs. 2 – 3).
CAUTION! FIRE HAZARD. When disconnecting the charger from the battery, be sure to unplug the charger from the outlet first, then disconnect the charger from the battery.
WARNING! This charger does not automatically turn off when the battery is fully charged. Please take care not to leave the battery plugged into the charger. Switch off or unplug the charger at the mains when charging is complete. -
Timely recharging of the battery will help prolong the battery’s life. You must recharge the battery pack when you notice a drop in the equipment’s power.
IMPORTANT! Never allow the battery pack to become fully discharged, as this will cause irreversible damage to the battery. -
When charging is complete, remove the battery from the charger by pulling the push lock button and sliding the battery backward to unlock it from the charger.
Assembly
WARNING! Do not insert the battery until assembly is complete. Failure to
comply could result in accidental starting and serious personal injury.
WARNING! The product must be fully assembled before operation. Do not use
a product that is only partially assembled or assembled with damaged parts.
Follow the assembly instructions step-by-step and use the figures provided as
a visual guide to assemble the product.
Sweeper Head Assembly
- Snap the guard onto the sweeper head, then secure using the two included thread-forming screws (Fig. 4).
- To attach a brush, first insert the tightening rod through the hole in the spindle to lock it in place (Fig. 5).
- Insert the small washer over the spindle. Then place either the nylon or wire brush followed by the big washer over the spindle as well. Using the wing nut, tighten counterclockwise by hand until the components are secured. Once tightened, remove the tightening rod to allow the spindle to rotate freely (Fig. 6).
Pole Assembly
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With the cam lock open, insert the end of the sweeper head into the bottom of the pole assembly. They should snap together with an audible “click” (Fig. 7).
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Close the cam lock to secure the sweeper head in place (Fig. 8).
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To adjust the length of the pole, loosen the locking collar by turning clockwise. Then extend the pole to your desired length (Fig. 9).
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To secure the pole in place, twist the locking collar counterclockwise until it is tight.
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Attach the auxiliary handle onto its mounting point on the pole using the included bolt and handle knob (Fig. 10).
-
Adjust the auxiliary handle to your desired angle before locking it in place by tightening the handle knob (Fig. 11).
NOTE: The auxiliary handle can also be flipped down.
However, it is recommended to use the auxiliary handle during operation. -
To disassemble the weed sweeper, open the cam lock (Fig. 8).
Press the locking tabs on either side of the pole and pull the sweeper head out from the pole assembly (Fig. 12).
Operation
TOOL ONLY
BATTERY + CHARGER SOLD SEPARATELY
In order to operate this cordless sweeper, you will need a 24V iON+ System battery and charger. See page 12 for battery and charger options and specifications, or visit sunjoe.com for more information.
Intended Use
The 24V-CTC-CT is designed to clean moss, lichen, weeds and unwanted debris from path edges, patios, blocks and between paving slabs. Use the nylon brush for more delicate surfaces such as wood and the wire brush for tougher surfaces such as stone or concrete.
- Do not use this product in rain or wet conditions.
- For safety reasons, read the entire instruction manual before using the tool and to observe all the instructions contained within this manual.
- This product is intended for domestic use only. It is not intended for commercial use. It must not be used for any purposes other than those described.
Starting + Stopping
WARNING! The rotating brush may cause serious injury. The brush will continue to spin for a few seconds after the tool has been switched OFF. Do not touch the spinning brush. Contact with hot components (i.e. motor housing, gear box, etc.) on the machine may cause burns. Allow the machine to cool before handling.
-
Slide the battery pack into the battery compartment on the handle of the weed sweeper until it clicks into place (Fig. 13).
-
To turn on the tool, push the safety lock forward with your thumb, then squeeze the trigger. Once the tool is running, release the safety lock (Fig. 14).
-
Use your cordless weed sweeper to clear moss, weeds and other debris on or between various surfaces such as paving tiles as shown below (Fig. 15).
Sweep away from yourself in small, steady strokes and let the tool do the work. Do not apply excessive force. -
Release the trigger to turn off the tool (Fig. 14).
Care + Maintenance
WARNING! Always switch the product off, remove the battery, and let the
product cool completely before inspecting, cleaning, or performing any other
maintenance task.
WARNING! Wear gloves when working on or near the power tool as parts such
as the wire brush are pretty prickly.
Use appropriate tools when necessary; never use your bare hands!
WARNING! Only perform the repairs and maintenance work described in this
manual. Any other work must be performed by a qualified technician.
General Cleaning
Keep the product clean. Remove any debris after each use and before storage. Regular and proper cleaning will help ensure safe use and prolong the life of the product.
-
Clean the product with a dry cloth. Use a brush for areas that are hard to reach.
NOTE: Do not use detergents, acids, alkaline solutions, bleaches or solvents such as acetone to clean your weed sweeper, battery pack or charger. These substances may damage the machine.
NOTE: Do not clean or immerse the weed sweeper, battery pack or charger in water. Water entering the tool may result in a short circuit. -
Be sure to clean the air vents after every use with a brush or compressed air.
General Maintenance
- Check for worn or damaged parts. Replace worn parts as necessary or contact the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) for repair before using the product again.
- Periodically check that all nuts and bolts are tight before operation.
- After prolonged use, the brushes will become worn and lose some of their original effectiveness and should be replaced.
Storage
- Remove the battery from the cordless weed sweeper before storing.
- Clean the product as described above.
- Store the product and its accessories in a dark, dry, frost-free, and well-ventilated place.
- Always store the product in a place that is inaccessible to children.
- The ideal storage temperature is between 50°F (10°C) and 86°F (30°C).
- We recommend using the original packaging or covering the product with a cloth for storage to protect it against excessive dust build-up.
Battery + Charger Storage
- Store the battery pack and charger at room temperature and away from moisture. Do not store in damp locations where corrosion of terminals may occur.
- Permanent capacity loss may result if the pack is stored for extended periods of time at high temperatures (over 120°F/49°C).
- Unplug the battery charger and battery pack when not in use. Recharge the battery pack every 6 months to 50% capacity during off-season storage to maintain optimal battery performance.
Battery Caution + Disposal
Always dispose of your battery pack according to federal, state, and local regulations. Contact a recycling agency in your area for recycling locations.
CAUTION! Even discharged battery packs contain some energy. Before disposing, use electrical tape to cover the terminals to prevent the battery pack from shorting, which could cause a fire or explosion.
WARNING! To reduce the risk of injury or explosion, never burn or incinerate a battery pack even if it is damaged, dead, or completely discharged. When burned, toxic fumes and materials are emitted into the surrounding environment.
- Batteries vary according to device. Consult your manual for specific information.
- Install only new batteries of the same type in your product (where applicable).
- Failure to insert batteries in the correct polarity, as indicated in the battery compartment or manual, may shorten the life of the batteries or cause batteries to leak.
- Do not mix old and new batteries.
- Do not mix Alkaline, Standard (Carbon-Zinc), or Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or Lithium-Ion) batteries.
- Do not dispose of batteries in fire.
- Batteries should be recycled or disposed of as per state and local guidelines.
Recycling + Disposal
The product comes in a package that protects it against damage during shipping. Keep the package until you are sure that all parts have been delivered and the product is functioning properly. Recycle the package afterwards or keep it for longterm storage.
WEEE symbol. Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or local store for recycling regulations.
Service + Support
If your Sun Joe® 24V-CTC-CT cordless weed sweeper requires service or maintenance, please call 1-866-SNOWJOE (1-866-766-9563) for assistance.
Model + Serial Numbers
When contacting the company, reordering parts, or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below.
Optional Accessories
WARNING!
ALWAYS use only authorized Snow Joe® + Sun Joe® replacement parts and
accessories. NEVER use replacement parts or accessories that are not intended
for use with this cordless weed sweeper. Contact Snow Joe® + Sun Joe® if you
are unsure whether it is safe to use a particular replacement part or
accessory with your cordless weed sweeper. The use of any other attachment or
accessory can be dangerous and could cause injury or mechanical damage.
Accessories | Item | Model |
---|
1
|
iON+ 24V 2.0 Ah Lithium-Ion Battery
|
24VBAT-LTE
2
|
iON+ 24V 2.5 Ah Lithium-Ion Battery
|
24VBAT-LT
3
|
iON+ 24V 4.0 Ah Lithium-Ion Battery
|
24VBAT
4
|
iON+ 24V 5.0 Ah Lithium-Ion Battery
|
24VBAT-XR
5
|
iON+ 24V Lithium-ion Battery Quick Charger
|
24VCHRG-QC
6
|
iON+ 24V Lithium-ion Dual-port Battery Charger
|
24VCHRG-DPC
7
|
Sun Joe® 4-inch Wire Brush
|
24V-CTC-WIREBRSH
8
|
Sun Joe® 4-inch Nylon Brush
|
24V-CTC-NYLONBRSH
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe® + Sun Joe®. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).
SNOW JOE® + SUN JOE® CUSTOMER PROMISE
ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe®, Sun Joe®, or Aqua Joe® product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.
OUR WARRANTY:
Snow Joe warrants new, genuine, powered and non-powered Products to be free
from defects in material or workmanship when used for ordinary household use
for a period of two years from the date of purchase by the original, end-user
purchaser when purchased from Snow Joe or from one of Snow Joe’s authorized
sellers with proof of purchase. Because Snow Joe is unable to control the
quality of its Products sold by unauthorized sellers, unless otherwise
prohibited by law, this Warranty does not cover Products purchased from
unauthorized sellers. If your Product does not work or there’s an issue with a
specific part that is covered by the terms of this Warranty, Snow Joe will
elect to either (1) send you a free replacement part, (2) replace the Product
with a new or comparable product at no charge, or (3) repair the Product. How
cool is that!
This Warranty gives you specific legal rights, and you may also have other
rights which vary from State to State.
PRODUCT REGISTRATION:
Snow Joe strongly encourages you to register your Product. You can register
online at snowjoe.com/register, or by printing and mailing in a registration
card available online from our website, or calling our Customer Service
Department at 1-866-SNOWJOE
(1-866-766-9563), or by e-mailing us at
help@snowjoe.com. Failure to register your Product will not diminish your
warranty rights. However, registering your Product will allow Snow Joe to
better serve you with any of your customer service needs.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by Snow Joe to the original purchaser and original
owner of the Product.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for
non-household or rental applications. This Warranty also does not apply if the
Product was purchased from an unauthorized seller. This Warranty also does not
cover cosmetic changes that do not affect performance. Wearing parts like
belts, augers, chains and tines are not covered under this Warranty, and can
be purchased at snowjoe.com or by calling 1-866-SNOWJOE
(1-866-766-9563).
References
- Snow Joe: America's #1 Leader In Cordless Equipment, Pressure Washers & Snow Throwers
- Register Your Product | Product Registration For Your Snow Joe®, Sun Joe®, Aqua Joe®
- Snow Joe: America's #1 Leader In Cordless Equipment, Pressure Washers & Snow Throwers
Read User Manual Online (PDF format)
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