Refined Home Living 4.8m Swim Hot Tub User Manual
- August 26, 2024
- Refined Home Living
Table of Contents
Refined Home Living 4.8m Swim Hot Tub
Product Specifications:
- Product: Spa Hot Tub
- Delivery Contact: 0333 050 4987
- Delivery Timeframe: Usually within 7-10 days after contact
- Delivery Options: Kerbside Delivery, Delivery & Position,Delivery & Installation
- Specialist Equipment: SpaKart, SpaSledge
- SpaKart Dimensions: Width – mm, Height – mm, Length – mm
Product Usage Instructions
Delivery Options:
- Kerbside Delivery: A single driver will place the hot tub on a pallet on your driveway.
- Delivery & Position: A two-man team will move the hot tub to your garden and position it in place.
- Delivery & Installation: The team will position, connect to electricity, install accessories, fill with water, test, and provide an overview of operation.
Delivery Process:
Specialist equipment like SpaKart and SpaSledge are used. Ensure access for
delivery team by removing obstacles if necessary.
What You Need To Do:
- Have a hosepipe ready for filling the hot tub.
- Prepare a flat, level surface for installation (patio slabs, reinforced decking, or poured concrete).
- Avoid installing on grass or mud to prevent sinking.
- Ensure the base is level to maintain structural warranty.
Thank you for choosing us!
How exciting! Your brand-new Spa hot tub is on its way. We know you’re eagerly
anticipating its arrival, ready to sink into those relaxing bubbles!
Now that your order is in, let’s talk about delivery.
As part of your hot tub ownership experience, it’s crucial that you thoroughly
review this document. Understanding our delivery requirements ensures that we
can deliver your hot tub safely and efficiently.
THE JOURNEY
STEP 1
The shiny new hot tub arrives into the UK and is then brought into stock at
our warehouse where it’s checked and logged.
STEP 2
Our friendly team will contact you by telephone to arrange a suitable and
convenient delivery date, usually within 7-10 days.
THE DELIVERY
What happens next depends on the delivery package you’ve booked.
KERBSIDE DELIVERY
A single driver will bring the hot tub to your home. He’ll remove it from the
truck and leave it on its side, fully wrapped, on a pallet on your driveway.
He will not bring it into the garden.
DELIVERY & POSITION
A two-man team will bring the hot tub to your home and, using our specialist
equipment, move it into your garden and put it in its final place, provided
suitable groundwork has been prepared beforehand.
It’s then ready for you (or an electrician) to connect. You set up the hot tub
yourself.
DELIVERY & INSTALLATION
As above, we’ll position the spa, then connect it to your electricity supply
(provided it has been prepared in advance by your electrician). We’ll install
any accessories, such as a cover lifter and steps.
We’ll then fill the hot tub using your hosepipe, test it is fully operational, and add chemicals. We’ll give you a brief overview of its operation, making sure you’re comfortable with the features and controls.
DELIVERY PROCESS
We have a range of specialist equipment that is designed and built for moving
hot tubs safely, including our SpaKart and SpaSledge.
Primarily, we will use the SpaKart as this is the easiest method due to it
having wheels and a double axle.
The dimensions (in mm) of the SpaKart are below:
Note the length of the kart and its wheel axles – tight 90-degree turns are
often not possible, so please ensure you consider the route to your garden.
Our hot tubs are delivered on their sides, on the kart. Many are over 90cm in
depth, meaning they will be almost 100cm wide when on the kart.
We require a minimum of 100cm of clear width, including drainpipes, taps etc.
Bear in mind the hot tubs length will become its height when it’s on its side,
so any drainpipes, vents and windowsills will need to be considered.
If you do not have sufficient access, you may need to consider an alternative
route.
Can fence panels be removed, for example? Or gates?
Bear in mind this will need to be ready upon our arrival as we do not make any
modifications to your property.
If you are in any doubt, email us photos or a video of the route from road to final position so we can assess it before
If the hot tub needs to be lifted over a garage, wall, fence, or the entire property, this can be done with either a HIAB or a full crane. The cost for this can vary from £250 for a HIAB to £500-700 for a crane.
You will need to research local companies to find the best solution to meet us on site ready for the delivery, then book and pay them directly.
WHAT YOU NEED TO DO
For a successful installation, you’ll need to have a few things ready.
Firstly, a hosepipe… for filling your hot tub with water.
POWER
You need a qualified electrician for this. We recommend all power points are at least 2m from the hot tub and any splashing.
13A Plug & Play
A standard outdoor 3-pin UK socket which is roughly 2m from the hot tub,which
will come with a 2m cable and plug. This can be extended to 5m if you’re
having the tub installed by us.
32A
An outside socket with a rotary isolation switch and 6mm 3 -core SWA cable
with 6m of tail wire connected to the switch, ready for us to hook up to the
hot tub.
When it comes to your base, your hot tub should be installed on flat, level surface such as patio slabs, reinforced decking or a poured concrete base. Hot tubs are very heavy when full of water and people.
A hot tub cannot be installed on grass or mud, as it will likely sink and become uneven over time. Additionally, a non-level base (such as uneven patio slabs) can void your structural warranty as it could cause the base and internal frame of the hot tub to warp over time.
If you don’t have a solid base, check out the Smart Deck from Leisure
Concepts – a series of connected pads that form a solid base.
When planning your base, think about what else you want around the hot tub,
such as steps,place for the cover, plants, a gazebo or seating.
TIME TO ENJOY YOUR HOT TUB
Frequently Asked Questions (FAQ):
Q: Can the hot tub be installed on grass?
A: No, grass or mud is not suitable as the base for installation. Use
patio slabs, reinforced decking, or poured concrete.
Q: What if I have limited access for delivery?
A: Ensure sufficient access for delivery equipment. Consider removing
fence panels or gates if needed and arrange alternative routes if necessary.
Q: Do I need to connect the hot tub to electricity myself?
A : For Delivery & Installation option, the team will connect it to your
electricity supply if prepared in advance by an electrician.