LG S3GHM Styler Smart Steam Dryer Owner’s Manual

: August 27, 2024
: LG

LG S3GHM Styler Smart Steam Dryer

Specifications

Model: S3GHM
Manufacturer: LG
Rev. Number: MFL71825959 Rev.00_010824
Website: www.lg.com

Parts and Specifications

The appliance comes with various parts and specifications including:

Interior light
Moving hanger
Shelf holder
Aroma filter
Hot air circulation vent
Water drain tank
Drip tray
Door*1
Steam nozzle
Water supply tank

Installation Place Requirements

Ensure that the installation place meets the requirements specified in the manual for safe and correct installation.

Unpacking the Appliance

Follow the provided instructions to safely unpack the appliance before installation.

Levelling the Appliance

Properly level the appliance to ensure optimal performance and safety.

LG ThinQ Application

Download and use the LG ThinQ application for enhanced smart functions.

Smart Diagnosis

Utilize the Smart Diagnosis feature for quick issue identification and resolution.

Maintenance

Refer to the maintenance section in the manual for instructions on regular cleaning to maintain product performance.

Troubleshooting

Review the troubleshooting section in the manual for common issues and solutions before contacting customer service.

FAQs

Q: What should I do if the appliance is not functioning properly?
A: Refer to the troubleshooting section in the manual for guidance on resolving common issues. If problems persist, contact customer service for assistance.

READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into WARNING’ andCAUTION’ as described below.

Safety Messages
This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.

WARNING
This indicates that the failure to follow the instructions can cause serious injury or death.

CAUTION
This indicates that the failure to follow the instructions can cause the minor injury or damage to the appliance.

WARNING STATEMENTS
WARNING
· To reduce the risk of fire or explosion, electric shock, property damage, injury to persons or death when using this appliance, follow basic safety precautions, including the following:
Technical Safety · This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

SAFETY INSTRUCTIONS
· Children should be supervised to ensure that they do not play with the appliance.
· Do not, under any circumstances, cut or remove the ground prong from the power cord. To prevent personal injury or damage to the appliance, the electrical power cord must be plugged into a properly grounded outlet.
· This appliance must be plugged into a 220-240 VAC, 50-Hz grounded outlet protected by a 15-ampere fuse or circuit breaker. Failure to follow these instructions can result in fire, explosion, or death.
· This appliance must be plugged into a properly grounded outlet. Electrical shock can result if the appliance is not properly grounded. Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded. Failure to follow these instructions can create an electric shock hazard and/or a fire hazard.
· Install the appliance where the plug is easily accessible. Unplug the appliance when not in use to avoid risk of fire or electric shock.
· Unplug the appliance before disassembly or repair to avoid risk of electric shock.
· The appliance should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.
· Do not use an extension cord to connect to an outlet. Doing so could result in a fire or electric shock.
· Never unplug your appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet. The power cord can be damaged, resulting in a risk of fire and electric shock.
· Contact LG or a qualified repair person immediately to repair or replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. The power cord can melt, creating electric shock and/or fire hazard.

Parts and Specifications

SAFETY INSTRUCTIONS 5
· When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord. This will prevent injury and damage to the appliance from fire and electric shock.
Installation
· When moving the appliance away from the wall, be careful not to roll over or damage the power cord.
· The appliance is heavy. Two or more people are necessary to move and install the appliance to prevent damage or injury.
· Prior to use, ensure that you are connecting the appliance to a dedicated grounded electrical outlet rated for use with the appliance. It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.
· Before use, the appliance must be properly installed as described in this manual. Electric shock can result if the appliance is not properly grounded.
· Do not install the appliance where there may be a danger of the appliance falling. The appliance is not designed for use on transportations such as ship and airplane. Check with an authorized LG service centre for use under other special circumstances.
· Do not tamper with controls.
· Install the appliance where the floor is firm and level. The appliance may vibrate excessively and eventually fall if installed on an unstable surface, causing damage or injury.
· Do not truck the appliance from the front side and keep the front side protected always. Failure to do so the tempered glass on the appliance may be broken.
· Properly ground the appliance to conform with all governing codes and ordinances. Follow the details in the installation instructions.
· Install and store the appliance where it will not be exposed to temperatures below freezing or exposed to the weather. Allow the appliance to warm to room temperature before use if it was delivered in winter or at sub-zero temperature.

Accessories

6 SAFETY INSTRUCTIONS
· Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in the user-maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out.
· To reduce the risk of electric shock, do not install the appliance in humid spaces such as a bathroom. Failure to follow this warning can cause death, serious injury, fire, electric shock, or product deformation or malfunction.
· Remove all packing items and dispose of all shipping materials properly.
· Connect to a properly rated, protected, and sized power circuit to avoid electrical overload. Improper power circuits can melt, creating electric shock and/or fire hazard.
· If the supply cord is damaged, it must be replaced by the manufacturer or its service agents or similarly qualified person in order to avoid a hazard.
· Keep all packaging from children. Packaging material can be dangerous for children.
· Do not install near another heat source such as a stove, oven or heater.
· Do not place candles, smoking materials, or other flammables on top of the appliance.
· Remove all protective vinyl film from the appliance.
· The appliance shall be installed in accordance with national wiring regulations.
Operation
· Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.
· Do not climb, stand, or hang on the appliance door or on the shelf or anywhere inside the appliance.
· Do not step on the doors to the water tanks.
· Do not place heavy or dangerous objects on top of the appliance.

ENGLISH

SAFETY INSTRUCTIONS 7
· Do not put live animals inside the appliance.
· Do not allow children to climb into the appliance.
· In the event of a gas leak (propane/LPG), ensure adequate ventilation and contact an authorized service centre before resuming use. Do not touch or disassemble the electrical outlet of the appliance.
· Do not use or place flammable substances (chemicals, medicine, cosmetics, etc.) near the appliance or store them inside the appliance. Do not place the appliance in the vicinity of flammable gas.
· Disconnect the power cord immediately if you hear a noise, smell a strange odour or detect smoke coming from the appliance.
· In the event of a flood, do not go near the appliance and contact an authorized service centre.
· Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
· Do not place hands or body near steam nozzle during operation. The steam is hot and could cause an injury.
· Do not insert objects into the steam nozzle.
· Do not drink the water from the water drain and supply tanks.
· Do not disassemble or modify the appliance.
· Do not put hands, feet, or metal objects below the appliance.
· Do not operate the appliance or touch the power cord with wet hands.
· Keep fingers out of pinch point areas; clearances between the door and cabinet are necessarily small. Be careful closing door when children are nearby.
· Do not place items exposed to cooking oils in the appliance. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire.
· Do not dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

8 SAFETY INSTRUCTIONS
· Do not use heat to dry articles containing foam rubber or similarly textured rubber-like materials.
· Do not open door during operation. The performance of the appliance may be adversely affected. If the appliance is installed on or near carpet, condensation from escaping hot air or steam may stain or damage the carpet.
· Damage incurred by using the appliance for purposes other than those specified in this user manual is not covered by the warranty.
Maintenance · Wipe foreign objects (such as dust and water) off the prongs of the
power plug and contact areas regularly. Do not use a wet or damp cloth when cleaning the plug. · Do not use an appliance to dry the interior. Do not light a candle to remove interior odours. · Do not spray water onto the appliance directly when cleaning. A fire or electric shock may occur. · Wipe the interior with a dry cloth after use. · Clean the lint filter before or after each load. · Do not use a bleaching agent such as oxygen or chlorine-based bleaches on the exterior of the appliance. · Do not use sharp objects when cleaning or operating the controls. An electric shock may occur. · Avoid hitting the front glass panel with heavy objects. Although it is made of tempered glass, the panel may break in the event of a strong impact and cause injury. · Keep product free from rodents, insects, and other foreign objects. They may damage wires, causing fire or electric shock.
Disposal · Before the appliance is removed from service or discarded, remove
the door to the drying compartment. Cut off the power plug and destroy the button section to prevent reuse.

Dimensions

SAFETY INSTRUCTIONS 9
Grounding instructions
· Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt that the appliance is properly grounded.
· This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
· This appliance must be equipped with a cord having an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
· Do not modify the plug. If it does not fit the outlet, have a proper outlet installed by a qualified electrician.
· This appliance must be connected to a grounded metal, permanent wiring system or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the appliance. Electric shock can result if the appliance is not properly grounded.

10 INSTALLATION
INSTALLATION
Parts and Specifications
NOTE
· Appearance and specifications may vary without notice to improve the quality of the appliance.
Interior

a Interior light b Moving hanger c Shelf holder d Aroma filter e Hot air circulation vent f Water drain tank g Drip tray h Door*1 i Steam nozzle

j Water supply tank
*1 The door swing can be reversed by the installer to fit the installation location.

ENGLISH

INSTALLATION 11

Specifications
Asterisk(s) means model variant and can be varied (0-9) or (A-Z).

Model Power Supply Dimensions (Width × Depth × Height)
Product weight Power consumption Maximum capacity

S3GHM 220 – 240 V~, 50 Hz 445 mm × 585 mm × 1850 mm, 1010 mm (Depth with door open) 73 kg 17001900W 3 items

Accessories

2 pieces of Hinge Covers

Drip tray

2 pieces of Hangers

Wrench

2 pieces of Anti-Slip Sheets

2 pieces of Rear cap covers

Anti-tip kit

Aroma Sheet

Shelf (sold seperately)
NOTE
· The included accessories vary depending on the model you purchased. · Contact the store where the appliance was purchased or LG customer service if any accessories are
damaged or missing. · For your safety and for extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction or accidents caused by the use of separately purchased unauthorized components or parts.

12 INSTALLATION

Installation Place Requirements
Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place.
Dimensions

· Ensure that when the appliance is installed, it is easily accessible for an engineer in the event of a breakdown.
· Do not install the appliance in an area where it will be exposed to water and/or weather. Failure to follow this warning could result in risk of electric shock, injury, or product damage or malfunction.
· Do not install the appliance on a hollow or flexible platform. Doing so may cause excessive noise and vibration and result in damage or injury if the appliance tips over.

NOTE
· A sturdy floor should support the total appliance weight of 73 kg. The combined weight of any other laundry appliances should also be considered.

Recommended Installation Spacing

The following clearances are recommended for the

appliance. Although the appliance has been tested

Dimensions (mm)

for clearances of 3 cm on the sides and rear,

recommended clearances should be considered

A

385

for the following reasons:

B

1435

C

415

D

1850

E

445

F

585

Installation Location
· A grounded electrical outlet should be located within 61 cm of either side of the appliance.
· Install the appliance on a flat floor. (Allowable slope under the appliance: 1°)
· The floor must be level, with a maximum slope of 2.5 cm under the appliance. If the slope is greater than 2.5 cm, the appliance cannot be levelled properly.

a Allow at least 46 cm in front to open the door.
b Allow at least 5 cm on both sides and between
the back of the appliance and the wall.

ENGLISH

c Allow at least 20 cm between the top of the
appliance and any overhanging shelves or cabinets.
NOTE
· If the appliance is too close to adjacent items, performance may decrease and electricity consumption may increase.
· Additional space should be considered on all sides of the appliance to reduce noise transfer.
Installation Spacing for Recessed Area or Closet Installation
There should be at least a little space around the appliance (or any other appliance) to avoid contact with walls, furniture, or other appliances during operation. Allow a minimum of 3 cm on all sides of the appliance to avoid increased noise or damage.

A

B

C

115°

INSTALLATION 13

F

G

J

K

E

D B

L

I

H

A B C D E F G H I J K L

L
Dimensions (mm) 650
2 455 2 250 2 1889 2 1875 2 400 2 50 2 630 2 485 2 50 2 20 2 30

NOTE
· For closet installation, with a door, minimum ventilation openings in the top and bottom of the door are required. Louvered doors with equivalent ventilation openings are acceptable.
· Minimum vent opening for built-in installation is 200 cm2.

14 INSTALLATION

Closet Ventilation Requirements
Closets with doors must have both an upper and lower vent to prevent heat and moisture build-up in the closet. One example shown uses vent grilles in the door.

WARNING
· The power plug must be plugged into an appropriate outlet socket that is installed and grounded/earthed in accordance with all local codes and ordinances.

7.6 cm
Unpacking the Appliance

7.6 cm

WARNING
· Use two or more people to unpack and move the appliance. Failure to do so can result in serious injury by tipping the appliance.

a Upper vent opening with a minimum opening of
310 cm2 must be installed no lower than 185 cm above the floor.
b Lower vent opening with a minimum opening of
155 cm2 must be installed no more than one foot above the floor.
Ambient Temperature
· Temperature must be between 10 °C and 35 °C. · If the ambient temperature is too low or high,
performance may be affected. · Do not install in direct sunlight or where the
temperature may fall below 0 °C.

Removing carton and shipping materials
Unpack the appliance from carton then remove any tapes and temporary labels from the appliance.
· Do not remove any warning labels, the model and serial number label, or the technical sheet label that is located under the front of the appliance.
CAUTION
· Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of the appliance.

Electrical Connection
· Do not use an extension cord or double adapter.
· Do not overload the outlet with more than one appliance.
· Connect the appliance to an earthed socket in accordance with current wiring regulations.
· The appliance must be positioned a place close to outlet sockets so that the plug is easily accessible.

NOTE
· Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

ENGLISH

INSTALLATION 15

Installing cap covers
1 Line up the nubs on the cap cover with the
holes in the top corner of the cabinet and then snap the cap cover into place.
2 Repeat with the remaining cap cover on the
other corner.

Levelling the Appliance
Checking the Level
Levelling the appliance prevents unnecessary noise, vibration and movement. Check whether the appliance is perfectly level after installation.
Adjusting and Levelling the appliance

WARNING
· The appliance is heavy. Two or more people are required when levelling the appliance. Failure to follow this warning can cause serious injury or death.

Moving the Appliance
Use the wheels a at the bottom of the appliance to
move the appliance. Push the appliance slowly from about halfway down the front side.
CAUTION
· Keep the appliance upright when moving it. If you lay the appliance on its side, refrigerant may leak and cause the appliance to malfunction.

1 Position the appliance in the final location and
check to make sure it is level. · All levelling feet must rest solidly on the
floor. Gently push on the corners of the appliance to make sure that it does not rock from corner to corner. Make sure there are no gaps between the front levelling feet and the floor.
2 Use the wrench (packaged with the appliance)
to turn the levelling feet. · Unscrew the front feet to raise the appliance
or screw in the feet to lower it. If unable to level the appliance using only the front feet, install the two rear levelling feet by tipping the appliance. Do not lay the appliance down to install the levelling feet.
· Raise or lower the appliance using the levelling feet until the appliance is level from side to side and front to back.

16 INSTALLATION

CAUTION
· Make sure that all levelling feet are in firm contact with the floor. If the appliance is used without levelling, it may fall, causing injury, damage, or product malfunction.
· Adjust the levelling feet only as far as necessary to level the appliance. Extending the levelling feet more than necessary can cause the appliance to vibrate.

2 Adjust the level after placing the appliance in
the installation area.
3 Place the adhesive side a of the anti-slip
sheets on the floor.

3 When the appliance is completely stable and all
levelling feet are resting solidly on the floor,
tighten the locking nuts a.
4 Put the appliance on the anti-slip sheets.
· Do not attach the adhesive a of anti-slip
sheets to the feet of the appliance.

Reversing the door
It is possible to reverse the direction of the door swing. This should be done by the installer at the time of installation, if desired.
NOTE
· If the direction of the door swing needs to be changed after installation, contact the LG Customer Information Centre.
Using Anti-Slip Sheets
Anti-slip sheets prevent the appliance from shaking or shifting when opening or closing the door.
1 Clean the floor to attach the anti-slip sheets.
· Use a dry rag to remove and clean foreign objects or moisture. If moisture remains, the anti-slip sheets may slip.

5 Recheck the appliance’s levelness.
· Push or rock the edges of the appliance gently to make sure that the appliance does not rock. If the appliance rocks, level the appliance again.
NOTE
· The pads may leave a sticky residue when they are removed. The residue can be removed with alcohol.
Installing the anti-tip device
Install the anti-tip device packed with the appliance to reduce the risk of tipping. · Refer to the instructions provided with the anti-
tip kit for proper anti-tip device installation. · Do not operate the appliance without the anti-tip
device in place and engaged. · Check that the anti-tip device is properly
installed. With the appliance in its final location, make sure that the slide adjuster on the cord is adjusted until there is about 2.5 cm of slack in the cord.

ENGLISH

INSTALLATION 17

· If an anti-tip device is not properly installed, the appliance could be unexpectedly tipped by a child or adult standing, sitting, leaning, or placing excessive weight on an open door or the interior parts.
· The use of the anti-tip device does not preclude tipping of the appliance when it is not properly installed.

2 Snap the hinge cover onto the upper hinge
assembly with the bent edge on the far side from the hinge.

Assembling the drip tray
Before using the appliance, insert the drip tray onto the bottom of the cabinet.
1 Hold the tray so the arrow and letter on the
front of the tray face up.

3 Repeat with the remaining hinge cover on the
lower hinge assembly.

2 Insert one side of the tray first, then the other.
Push the tray until it slides completely in.

3 To detach, pull one side out then the other.
· If the tray collects water, detach it and empty the water. After emptying it, reassemble the tray.
CAUTION
· Do not operate the appliance without installing the drip tray. Doing so could lead to water damage caused by leaking.
Installing hinge covers
1 Open the appliance door.

18 OPERATION

OPERATION

Operation Overview
Using the Appliance
1 Prepare items.
· Wash clothes first, if needed. · No heat-sensitive items or items that can be
damaged by exposure to water. · Place items on hangers or the shelf. · Fasten buttons and close zippers to keep
items on moving hangers and prevent damage.
2 Clean the lint filter and change the sheet in
the aroma filter. · Lift out filter and remove lint from last load
for faster and more efficient performance. Reinstall filter, checking alignment when closing grill. Do not operate the appliance without the lint filter in place. If using a fabric softener sheet in the aroma filter, change it after every use.
3 Check the water tanks.
· Fill water supply tank if needed. Empty water drain tank if needed. Use clean tap water in the supply tank for better product performance and lifespan. Do not use distilled water or reuse water from the drain tank.
4 Load the appliance.
· Pay attention to fabric care labels and programme choice. If clothing is not appropriate for the programme selected, it may shrink or be seriously damaged.
· Remove all empty hangers to avoid noise, friction, and damage to clothing.

· Touch Power button to turn on the appliance.
6 Choose a desired programme.
· Touch a programme selector button. You can toggle to one of the settings each time you pressed the button.
7 Begin a programme.
· Touch and hold Start/Pause button to begin a programme. Pause programme at any time by touching Start/Pause button again. If the Start/Pause button is not pressed within a certain time, the appliance will shut off and all settings will be lost.
· Do not open door during programme. If steam or hot air escapes from open door, condensation may collect on floor or walls, resulting in damage or mold.
CAUTION
· Do not open the door during operation. There is a risk of burns or injury from escaping hot air or steam.
· Do not allow steam or hot air to escape the cabinet during operation. Opening the door during operation also affects performance, lengthens styling time, and results in water condensing and collecting on the floor.
8 End of programme.
· Remove items when programme finishes. Leave door open to let hot air escape. Interior light shuts off after 1.5 minutes if door is left open.

5 Turn on the appliance.

OPERATION 19

ENGLISH

Preparing Loads
Checking the Fabric Care Labels
Most articles of clothing feature fabric care labels that include instructions for proper care. Below are some of the symbols that are relevant to choosing appropriate items for the appliance.
Symbols on the care labels

Label

Meaning

Check

Hand Wash

OK

*1 Some items such as fur and leather, which are labelled as do not wash, can be used with the appliance.
Sorting the items
· For best fabric care results, always treat fabrics with similar care requirements together.
· Different fabrics have different care requirements, and some fabrics cannot be treated in certain programmes or should be treated separately.

Machine Wash, Normal cycle Perm press/wrinkle resistant Gentle/delicate
Do not wash Normal Permanent press/wrinkle resistant Gentle/delicate Do not tumble dry Do not dry Line/hang dry
Drip dry Dry flat High Medium Low No heat/air dry

OK
OK OK OK*1 OK OK OK OK NO OK OK OK OK OK OK NO

Checking the items before Loading
Some items are not appropriate for use with the appliance. Using the wrong programme for items can result in damage to fabrics.
· Check all pockets to make sure that they are empty. Items such as clips, pens, coins, and keys can damage both the appliance and your clothes.
· Do not put items that are sensitive to heat or are not suitable for washing with water in Styler programmes that use steam. Use the Gentle Dry programme only.
· Fur, leather (only 100% natural leather) should only be treated with the Fur/Leather programme. This programme is a downloadable programme.
· Wash heavily soiled or stained clothes before putting them in the appliance. The appliance does not have a washing function. Loose soil or stains can be transferred between garments during programmes.
· Treat items with an unpleasant odour in a separate load. Odours can be transferred between items during programmes.
· Clothing should be securely fastened, with zippers and buttons closed, so that it does not fall off the moving hanger during the programme.
· Do not put very wet items in the appliance to dry. Shake off or wring out excess water before putting items in the cabinet to dry. If a large amount of water pools in the cabinet, styling

20 OPERATION

performance may suffer or the appliance may be damaged.
Checking the Items before Every Load

CAUTION
· Check that the sides are aligned correctly when inserting the front grill.

Checking the Lint Filter
Always make sure the lint filter is clean before starting a new load; a clogged lint filter will increase styling times.

1 Open the front grill a and take out the lint
filter b.

Checking the Aroma Sheet
Use a dryer fabric softener sheet to add a refreshing aroma to items. Replace the fabric softener sheet after every use.
1 Remove the aroma filter from the appliance.

2 Brush the lint filter with a soft brush or clean it
with a vacuum cleaner. · If the lint filter is torn or damaged, replace it
with a new one.
2 Open the aroma filter and insert a dryer fabric
softener sheet a into it.

3 Reinstall the filter.

3 Close the aroma filter and insert it back in the
appliance.

ENGLISH

OPERATION 21

· Insert the aroma filter in the direction of the arrow. You can adjust the opening of the aroma filter using the adjustment lever. The more open the aroma filter is, the richer the aroma gets.

2 Make sure the water supply tank is filled with
water.
· The full water supply tank can be used approximately four times, depending on the programmes used.
· Use clean tap water or bottled water for best performance and longer product life. Do not use distilled water or reuse the water from the drain tank.
· The first time the appliance is used, 2/3 of the water in the fully filled water supply tank is used. Less water is used in following programmes.

4 When the programme is complete, remove the
aroma filter and discard the fabric softener sheet.
NOTE
· Spray perfume 45 times on a cotton pad and then place it in the Aroma Holder to use. (However, the fragrance strength can vary depending on the scent.)

CAUTION
· Only use water when filling the water supply tank. Any other substance, such as detergent or fabric softener, may damage the appliance.
· Use only clean tap water or bottled water. Foreign materials in the water may shorten the lifespan of the appliance.
· Do not use distilled water. The water sensor may not work.
· Do not reuse the water in the drain tank to fill the water supply tank.

Checking the Water tanks
Check the water in the water tanks before use. The water supply tank must be filled with water before using the appliance. The appliance does not work without water. The water drain tank should be emptied before each use.
1 Pull the handle of the tank forward and then
take the tanks out of the appliance. Check water level of the tanks.

3 Make sure the water drain tank is empty.
4 The drain tank will be filled after about three
uses. The tank fills more quickly during styling programmes. The appliance does not work if the drain tank is full. · Some discolouration of the water drain tank
may occur over time. This is normal and will not affect product performance.

Loading the Appliance
WARNING
· Flammable objects such as lighters or matches could ignite, causing a fire. Remove them from pockets to avoid fire, explosion, or death.

22 OPERATION

· Never style clothes that have been exposed to oil, gasoline, or other flammable substances. Failure to obey this warning can result in fire, explosion, or death.

Choosing Styling method suitable for your items

Item Suit coat, blazer Coat, jacket (short) Coat (long) Dress (short) Dress (long) Skirt Lightweight blanket, throw Baby blanket Pants (not creased) Shorts Children’s clothes Scarf Tie Shawl Lingerie Shirt, blouse Cap, hat Stuffed toys Pillow Sweater Knitwear Infant clothes

How to style it Moving hanger Moving hanger after removing shelf
Moving hanger
Moving hanger or shelf1
Moving hanger or shelf1(if delicate)
Shelf*1

*1 The shelf is sold seperately.
The Moving Hanger
Hang clothes on the moving hanger using the hangers provided with the appliance, or use any plastic or metal hanger that hooks snugly into the indentations in the moving hanger.
· Use the moving hanger for suits, coats, jackets, blouses, dresses, skirts, and pants that don’t require a crease. Use the pants crease care to crease pants.
· Anything that can be securely placed on a hanger and steamed or dried without retaining hanger marks or other damage can be placed on the moving hanger.
· Style sweaters or knits on the shelf to avoid hanger marks.
· Arrange clothing so it does not touch the sides or rear of the cabinet, if possible. Condensation may form on the interior surface of the cabinet, and items in contact with the surface may remain damp at the end of the programme. Hang larger items on the diagonal indentations on the moving hanger.
· The moving hanger will move even when only the shelf is being used.
· When using an ordinary metal/plastic hanger, the hook is less than 4 mm thick and the hook must fit in the indentation in the moving hanger snugly. If the fit is too lose, it may result in vibration, noise and damage to clothing.

OPERATION 23

ENGLISH

CAUTION
· Remove empty hangers from the moving hanger and place them on the shelf before starting the programme. Empty hangers may cause unnecessary noise, friction, and damage to fabrics.
· Do not lean or pull on the moving hanger. · Hang hangers in the same direction on the
moving hanger to prevent collisions. · Do not allow children to play with or hang onto
the moving hanger. The appliance could tip, resulting in damage or injury.
Using the Moving Hanger
1 Insert hangers into slots and pull down to
secure the hook snugly. · Hooks should fit down in the slots snugly to
prevent noise, vibration, or damage to items during operation.

How to use Hangers
The hangers that come with the appliance are for use with the appliance only. Any plastic or metal hanger that has a hook less than 4 mm thick and hooks snugly into the indentations in the moving hanger can be used in the appliance.
· Do not use hangers with wool, knitwear, or delicate lingerie. The garments may stretch or be left with hanger marks.
· Wrinkles may appear at the back of the collar on some garments.
· Use the diagonal hanger grooves in the moving hanger for large or bulky items.
· Remove empty hangers or store them in the shelf during operation.
· Fasten buttons and zippers on hanging clothes to prevent them from falling off hangers during operation. Fasten the neck area with cotton string if there is no button or zipper.
· Remove or store the shelf when hanging longer items so items won’t get wrinkled.

2 Use the diagonal slots (b, d) for bulky items.
· Do not use diagonal slots (b, d) and standard slots (a, c, e) during the same
programme. The hangers may knock into each other and damage clothing.
1 Select an appropriate hanger.
· Choose the appliance hanger that fits the item you are hanging up.

NOTE
· Do not overcrowd items. The fewer items, the better the styling performance. Items that touch the sides of the cabinet may pick up condensation from the cabinet and fail to style completely.

2 Fasten the buttons and zippers on all garments
and hang them on hangers.
· Doing so helps keep the garments from falling or becoming more wrinkled during the programme. If a garment has no buttons

24 OPERATION
or zipper, fasten it with a cotton string around the collar area.

Condensation may form on the interior surface of the cabinet, and items in contact with the surface may remain damp at the end of the programme.
· Some models do not include the shelf. To purchase a shelf, contact an LG Electronics Customer Information Center or visit the website at http://www.lg.com.
Assembling the Shelf

3 Place the hangers into the slots of the moving
hanger.

The Shelf
Use the shelf when styling clothes or other items that are difficult to hang or that may be damaged by hang styling.
CAUTION
· Do not allow children to climb on or hang on the shelf. The shelf may fall or the appliance may tip, resulting in damage or injury.
· Do not place heavy objects on the shelf or use it to store objects. The shelf may fall, resulting in damage or injury.
NOTE
· Use the shelf for sweaters, knits, lingerie, or delicate blouses that can show hanger marks, stretching, or other damage if dried on a hanger.
· For best styling performance, do not stack items on the shelf. Style single items or place items side by side with space between.
· When not in use, store the shelf on the shelf holder knobs in the back of the cabinet.
· Arrange items on the shelf so they do not touch the sides or rear of the cabinet, if possible.

1 Hold the shelf so that the grey trim is toward
the front.
2 Insert the left shelf groove into the left shelf
support, then lower the right shelf groove onto the right shelf support.
NOTE
· The shelf cannot be assembled by sliding it into the cabinet. It will fall if not assembled properly.
3 To disassemble, lift up the right side of the
shelf, then pull out the left side of the shelf from the shelf support.

NOTE
· Hang the shelf on the shelf holder when treating long clothes such as coats or dresses.

OPERATION 25

ENGLISH

Storing Hangers
Remove unused hangers from the moving hanger and store them in the shelf during operation. This prevents noise and damage to clothing.
1 Insert the hangers between the rails of the
shelf.
2 When styling long clothes, if the shelf is stored
on the shelf holder, store the hangers outside the appliance during operation.
3 Do not use the shelf to store heavy items.

26 OPERATION
Control Panel
The control panel responds to touch using static electricity. A light touch is enough to operate it. Use a cloth when cleaning the controls to avoid contacting and activating the buttons. Foreign substances on the control, wearing gloves, or touching the buttons through cloth may prevent the buttons from activating.
Control Panel Features
Depending on the model, some of the following functions may not be available.
a Power Button
Touch Power button to turn the appliance On/Off. Once the programme is complete, the appliance automatically turns off after a few seconds if no buttons are touched.
NOTE
· Touching Power button during a programme will cancel that programme and the programme settings will be lost.
b Programme Process Indicator
This portion of the display shows which stage of the styling programme is currently underway.
c Option and Alert Indicators
· Fill Water: lights up when the water supply tank is missing or empty. · Empty Water: lights up when the water drain tank is missing or full.
· w : lights up when the appliance can be controlled remotely. · f : lights up when the appliance is connected to Wi-Fi network at home. d LCD Display
The display shows the estimated time remaining and error messages for the appliance. The programme time may vary by usage conditions.
e Start/Pause Button
Touch and hold to start the selected programme. If the appliance is running, touch to pause the programme without losing the current settings.

ENGLISH

OPERATION 27
NOTE
· When in pause, the power is turned off automatically after a certain time for safety reasons.
f Refresh Programme
Touch this button to select a Refresh programme. You can toggle to one of the settings when you touch the button repeatedly. Control Lock · Touch and hold Refresh button for 3 second to lock/unlock the control panel.
g Sanitary Programme
Touch this button to select a Sanitary programme. You can toggle to one of the settings when you touch the button repeatedly. Night Care · Touch and hold the Sanitary button for 3 seconds to activate/deactivate the Night Care function.
h Gentle Dry Programme
Touch this button to select a Gentle Dry programme. You can toggle to one of the settings when you touch the button repeatedly. Wi-Fi · Touch and hold Gentle Dry button for 3 seconds to initiate the connection of the appliance to the LG
ThinQ application.
i Downloaded Programme
Touch this button to select a Downloaded programme. You can toggle to one of the settings when you touch the button repeatedly.
NOTE
· You can use a special programme which is set as default on your appliance. It allows you to download a new special programme using LG ThinQ application on a smartphone.
Remote Start · With the LG ThinQ app, you can use a smartphone to control your appliance remotely. · In order to use the Remote Start function, refer to SMART FUNCTIONS.

28 OPERATION
Programme Table
The programmes are designed to fit a variety of situations. Select the programme and setting that best match the load contents and desired results for maximum performance and fabric care.
Styling Programme Guide

Programme Setting
Fabric / Clothes
Note

Refresh
Normal / Light Refresh your clothes with high temperature steam and vibration. The programme helps you to reduce odours and wrinkles of the clothes.
Suit, coat, school uniform, scarf, wool, knitwear, outdoor/performance clothing, towels, underwear, t-shirts, socks, jeans, jean jackets, lingerie, sportswear, tablecloths
· Only washable items are allowed to use this programme because the appliance sprays steam to the clothes.
· The appliance smooth out the wrinkles by spraying steam to the clothes. The wrinkles may remain on the clothes after styling. Iron the clohtes, if desired.
· The wrinkles care performance depends on the weight and fabric of the clothes.

Programme Setting
Fabric / Clothes
Note

Sanitary
Heavy Duty / Normal Use this programme to reduce germs and to dry items. Quilts or blankets should be a single layer and weigh 1.5 kg or less.
Suit, coat, school uniform, scarf, outdoor/performance clothing, towels, underwear, t-shirts, socks, jeans, jean jackets, lingerie, sportswear, tablecloths
· Do not use this programme for wool or knitwear, because the high temperatures and steam can cause shrinkage.
· Natural fibers must be marked washable/hand-washable and tumble dry, to avoid shrinkage.
· Do not use with items containing rubber, foam, or adhesive.

Programme Setting
Note

Gentle Dry
Normal / Time Dry Dry clothes using warm air and moving hanger without tumbling. It is suitable for refreshing non-washable fabrics and natural fibers like 100% wool, cashmere.
· The wrinkles care performance depends on the weight and fabric of the clothes.

ENGLISH

OPERATION 29

Programme Setting
Note

Downloaded
Suits/Coats: Refresh the clothes with low temperature steam and vibration. The setting helps you to care the suits and coats that conatins natural fibers.
Fur/Leather: The setting is designed to help care for fur and leather articles. But leather is only 100% natural leather (No artificial leather).
· Download a new programme using the LG ThinQ application on a smartphone.
· Press the Downloaded button repeatedly to select from additional preset downloaded programme. Unlike the Suits/Coats programme, the Fur/ Leather programme cannot be changed. The cycle code appear in the time display to indicate the cycle selected.
– Programme code dN1: Fur/Leather

NOTE
· Check Fabric Care Guide in this manual and fabric care labels on garment before styling. · Wrinkles may remain in some items. Wrinkles caused by extended storage may be difficult to reduce.
Wrinkles in cotton or linen may not be reduced completely. Iron after styling, if desired. · Some odours can be difficult to remove. Odours from oily substances may be difficult for the steam to
penetrate. Odours from extended storage may also be difficult to remove. · Programme times may vary depending on the usage environment, including water temperature.
· Very thick clothing may not be dried uniformly at the end of the programme. · Styling times for the programme may be longer for wet clothes that are not spin dried.

Wrinkle Care
The appliance utilizes high temperature steam and moving hangers to reduce wrinkles without damaging the garment.
Wrinkle Care Performance Comparison Styler
The appliance uses steam to indirectly iron, wrinkled clothing may not be fully free of creases after cycle. There may be a difference in wrinkle care performance depending on the weight and material of the cloth.

a

Styler

A

Before ironing

B

Steam iron

Wrinkle Reduction Level

30 OPERATION

C

Press iron

Wrinkle Reduction Level

Process Details for Each Styling Programme
· Refreshing: This process heats the water in the water tank in preparation for supplying steam and sprays steam on the clothes.
· Drying: This process removes moisture in the clothes. · Sanitizing: This process reduces germs from the clothes.

Programme

Setting

Refresh

Normal Light

Sanitary

Heavy Duty Normal

Gentle Dry

Normal Time Dry

Downloaded

Suits/Coats Fur/Leather

Time Display
3G zO 1:s3 1:z3 1:3O 1:OO 34 dN1 / 3O

Styling Process

Refreshing

Drying

Sanitizing

NOTE
· If the Sanitary programme is changed to Refresh or Gentle Dry programme during operation, the sanitize process is not performed.
· When the Fur/Leather programme is selected, dN1 and programme time appear in rotation.

OPERATION 31

Fabric Care Guide

ENGLISH

Fabric & Clothes
Cotton Towels, socks, underwear, jeans, sportswear, T-shirts, blankets Linen, hemp, ramie Summer clothes, tablecloths Alpaca, camel hair, cashmere Coats, suits Scarves, knitwear

Programme

Refresh

Wrinkles

Odours

Sanitary

*1

Gentle Dry

# #*1

Fur, leather Coats, scarves
Silk Neckties, ribbons, scarves, blouses, silk velvet/plush

· Style the fur, leather clothes using a special programme, which is downloadable from LG ThinQ application. But leather is only 100% natural leather (No artificial leather)
· Only use downloaded Silk Care cycle (low temperature drying).

Wool Sweaters, knitwear

*1

Winter coats, suits, sportswear, uniforms

Acetate

Suit lining, blouses, neckties,

pajamas

Acrylic

Suit lining, blouses, neckties,

pajamas

Nylon Stockings, lingerie

Polyurethane (less than 5%) Stretchable clothing

Rayon Suit Lining

*1 Check fabric care labels in garments before use.

32 OPERATION
NOTE
· Fabrics come in a wide variety of weights and finishes and can have different care requirements for each variety. It is difficult to cover them adequately in this manual. Before using the appliance with any item, check the care label before proceeding.
· Do not put items that are not colour fast, are heat-sensitive, or are not suitable for washing with water in the Refresh or Sanitary programmes. Do a water blot test on a small, inconspicuous spot (an inside seam) to determine if the fabric is colour fast. For further assistance, consult the clothing manufacturer, a dry cleaning professional, or a more detailed fabric care guide.
· Using the appliance with items that are very wet or are not colourfast may result in damage to the items and staining from fabric dyes on the interior of the cabinet. These stains will not affect the operation of the appliance. Use toothpaste to remove stains from interior of cabinet.
· The appliance does not have a washing function. Wash soiled items before use.

ENGLISH

OPERATION 33

Option Programmes and Extra Functions
Control Lock
Use this function to prevent unwanted use of the appliance or to keep programme settings from being changed while the appliance is operating.
1 Touch and hold the Refresh button for 3
seconds to activate or deactivate the control lock function.
2 The CL appears on the LCD display, and all
controls are disabled except the Power button.
NOTE
· The function does not lock the door. · The function is retained even if there is a power
outage. · Once set, the function remains active until it is
manually deactivated. The function must be deactivated to run another programme.

NOTE
· Once set, the function starts after the selected programme ends. To cancel the function, touch another programme button.
· The function can’t be set to follow a Gentle Dry programme.
· The settings are lost if you touch Power button.
· The function runs for a maximum of 24 hours.
· It is safe to open the door at any time during the function, even when the air is blowing.
· When the option is set, N[ appears on the time display at first, then [=] appears until the
feature is turned off.
· Some noise occurs periodically to produce warm air.

Night Care
Use this function to store items overnight or anytime, items can’t be removed soon after a programme ends. The function periodically produces warm air to prevent condensation, keeping items warm and dry until they are removed.
1 Place clothes into the appliance.
2 Choose a programme and setting.
3 Touch and hold Sanitary for 3 seconds to
activate the Night Care function.
4 Touch Start/Pause.

34 SMART FUNCTIONS

SMART FUNCTIONS

LG ThinQ Application
The LG ThinQ application allows you to communicate with the appliance using a smartphone.
LG ThinQ Application Features
Communicate with the appliance from a smartphone using the convenient smart features.
Push Alerts
When the programme is complete or the appliance has problems, you have the option of receiving push notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off.

Before Using LG ThinQ Application
1 Check the distance between the appliance and
the wireless router (Wi-Fi network). · If the distance between the appliance and
the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail.
2 Turn off the Mobile data or Cellular Data on
your smartphone.

Smart Diagnosis
This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.
Energy Monitoring
This function checks the energy consumption of the recently used programme and monthly average.

3 Connect your smartphone to the wireless
router.

Settings
Allows you to set various options on the appliance and in the application.
NOTE
· If you change your wireless router, Internet service provider, or password, delete the registered appliance from the LG ThinQ application and register it again.
· The application is subject to change for appliance improvement purposes without notice to users.
· Functions may vary by model.

NOTE
· To verify the Wi-Fi connection, check that Wi-Fi
or f icon on the control panel is lit.
· The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
· LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
· If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the

SMART FUNCTIONS 35

ENGLISH

router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. · The Wi-Fi connection may not connect or may be interrupted because of the home network environment. · The network connection may not work properly depending on the Internet service provider. · The surrounding wireless environment can make the wireless network service run slowly. · The appliance cannot be registered due to problems with the wireless signal transmission. Unplug the appliance and wait about a minute before trying again. · If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. · The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) · Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer. · If the security protocol of the router is set to WEP, you may fail to set up the network. Please change it to other security protocols (WPA2 is recommended) and register the product again.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.
Using the Appliance Remotely
Remote Start
Use a smartphone to control your appliance remotely. You can also monitor your programme operation so you know how much time is left in the programme.
Using this function
1 Put the clothes into the appliance.

2 Touch the Power button.
3 Touch and hold the Downloaded button for 3
seconds to enable the remote control function.
4 Start a programme from the LG ThinQ
application on your smartphone.
NOTE
· Once this function is enabled, you can only start a programme from the LG ThinQ smartphone application. If the programme is not started, the appliance will wait to start the programme until it is turned off remotely from the application or this function is disabled.
· If the door has been opened, you can not start a programme remotely.
Disable this function manually When the function is activated, press and hold the Downloaded button for 3 seconds.
Download programme
Download new and special cycles that are not included in the basic cycles on the appliance. Appliances that have been successfully registered can download a variety of specialty cycles specific to the appliance. Once cycle download is completed in the appliance, the appliance keeps the downloaded cycle until a new cycle is downloaded.
NOTE
· Only one downloaded programme can be stored on the appliance at a time.
Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license

36 SMART FUNCTIONS

terms, copyright notices and other relevant documents, please visit https:// opensource.lge.com. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.
Smart Diagnosis
This feature is only available on models with the c or d logo.
Use this feature to help you diagnose and solve problems with your appliance.

· Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
1 Touch the Power button to turn the appliance
on. · Do not touch any other buttons or icons on
the display screen.
2 Place the mouthpiece of your smartphone
close to the Power button.
Max. 10 mm

NOTE
· For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.
· The feature may be subject to change without prior notice and may have a different form depending on where you are located.

3 Touch and hold the Gentle Dry and
Downloaded buttons for 3 seconds or longer while holding the smartphone mouthpiece to the Power button until the data transfer is complete.
· Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed.

Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application.
· Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.

4 After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
· For best results, do not move the smartphone while the tones are being transmitted.

Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method.

MAINTENANCE

MAINTENANCE 37

WARNING
· Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.
· Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the finish.

ENGLISH

Regular Cleaning
Cleaning the Interior and Exterior
Proper care of your appliance can extend its life.
1 Clean the inside and outside of the appliance
with a damp cloth. · Glass cleaner can be used to clean the front
glass panel, but spray it on a cloth and wipe rather than spraying it directly on the panel.
2 Buff the door dry with a clean, dry cloth to
prevent any water stains.
3 Allow the interior and exterior to dry
completely before plugging in and operating the appliance.
CAUTION
· Do not spray water directly on the appliance. · Do not use detergent, methylated spirits,
solvents, or any volatile liquids to clean the exterior of the appliance. · Never use steel wool or abrasive cleansers; they can damage the surface. · Keep sharp objects away from the exterior of the appliance. The touch panel may not work if damaged.

Cleaning the Lint Filter
Always remove the lint from the filter after every programme. If the lint filter has become very dirty or clogged, wash the lint filter in warm, soapy water and allow to dry thoroughly before reinstalling. · Never operate the appliance without the lint
filter. · Never operate the appliance with a wet lint filter.
Cleaning the Aroma Filter
For best results, wash the aroma filter using hot water and dish soap. After cleaning, wipe the filter with a clean cloth and allow it to dry thoroughly before reinstalling it. The aroma filter can also be cleaned in the top rack of the dishwasher. · Never operate the appliance without the aroma
filter. · Never operate the appliance with a wet aroma
filter.
Cleaning the Water Tanks
The water in the water supply tank contacts the clothing and items treated in the appliance directly. Clean both tanks periodically and keep them clean at all times. If the tanks are not properly cleaned, they may start to smell or need to be replaced. · Some discolouration of the water drain tank may
occur over time. This is normal and will not affect product performance.

38 MAINTENANCE
· Use only clean tap water in the supply tank for best performance and to prolong the life of the appliance. Do not use distilled water.
· Do not reuse the water from the water drain tank in the water supply tank.
1 Clean the exterior of the tanks with a wet cloth. 2 Please clean the inside of the water tanks with
water by using a brush cleaning the water tanks.
3 Make sure the drainage nozzle a connected to
the water drain tank and the water supply hole
b connected to the water supply tank are not
clogged.
4 Allow the outsides of the tanks to dry
completely before reinstalling the tanks.

ENGLISH

TROUBLESHOOTING 39
TROUBLESHOOTING
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.

Before Calling for Service
Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your appliance does not function properly or does not function at all, check the following before you call for service.
Error Messages

Symptoms

Possible Cause & Solution

Fill Water icon is blinking.

Water supply tank is empty or tank is missing. · Fill the water supply tank and reinstall it.

Empty Water icon is blinking.

Water drain tank is full or tank is missing. · Empty the water drain tank and reinstall it.

dE error message
shows on the display.

Door is not completely closed.
· Check that items are completely inside the cabinet and that the door is tightly closed.

AE, LE, LEz, E1, E4, tE1, tEz, tE3 or tEs error
message shows on the display.

System error. · Unplug the appliance and call for service.

1F error message
shows on the display.

Lint filter is missing. · Install the lint filter in place.

Ps error message
shows on the display.

Supply voltage is not correct. · Call for service.

Operation
Symptoms The appliance won’t operate.

Possible Cause & Solution Control panel has powered off due to inactivity. · This is normal. Touch the Power button to turn the appliance on. Cord is unplugged. · Make sure cord is plugged securely into a working outlet.

40 TROUBLESHOOTING

Symptoms

Possible Cause & Solution

The appliance won’t operate.

Circuit breaker/fuse is tripped/blown.
· Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit.

Appliance is not connected to 220-240 V socket.
· Make sure the cord is plugged into a grounded socket rated for this appliance.

The programme won’t Start/Pause button was not touched after the programme was set.

start.

· Touch Start/Pause button.

Programme is producing steam. · There may be a period of inactivity while steam is produced.

Control panel is locked. · Disable the locking of the control panel and touch Start/Pause button.

Smoke comes out when the door is opened.

Door is opened during operation.
· It is normal for steam or hot air to escape if the door is opened during operation.

Full water supply tank is empty after just one use.

Appliance is being used for the first time.
· A larger amount of water is needed the first time the appliance is used to fill the empty reservoir.

Appliance makes a loud vibrating noise on startup.

Moving hanger is balancing load before operation.
· This is normal at the beginning of the programme. If the noise increases or continues for a long time, call for service.

Styling times are taking longer than estimated.

Clothes were extremely wet when loaded.
· Styling times may be longer for very wet or bulky clothing. Dry damp clothes before putting them in the appliance. The appliance stops automatically when clothes are dry.

Appliance is moving from left to right while operating.

Floor under appliance is not level or is not sturdy enough to support the weight of the appliance without flexing.
· Install the appliance where the floor is level and sturdy. Compensate for any slight unevenness in the floor with the levelling legs.

Sound of motor whirring.

Compressor is running during styling. · This is normal.

Sound of water running, boiling, or hissing.

Steam is being generated and sprayed onto clothes. · This is normal.

Steam or hot air leaks out when the door is closed.

An item is caught in the door, keeping it slightly open.
· Make sure all items are completely inside the cabinet and nothing is caught in the door, blocking it from closing completely.

TROUBLESHOOTING 41

Symptoms
Control panel won’t respond.

Possible Cause & Solution
Control panel or button has dirt on it. · Dirt or foreign objects on the control panel will interfere with the operation
of the buttons. Clean the control panel.
Control panel is locked. · Disable the locking of the control panel.

ENGLISH

Performance

Symptoms

Possible Cause & Solution

Clothes are wet at the Filter is clogged or grill is upside down. end of the programme. · Clean the lint filter. Insert the grill with the holes on the right side.

Door gasket is damaged.
· If the rubber door gasket is damaged, it leaves a gap in the door seal, affecting performance of the appliance. Call for service.

Clothes are caught in door.
· Make sure all items are completely in the cabinet and not stuck in the door, blocking it from closing completely. Run the programme again.

Odour is not removed at end of programme.

Clothes were stored for a long period of time or are stained with a strong- smelling substance.
· Odours can be particularly difficult to remove from clothes that have been stored for long periods or have strong-smelling, oily stains. Wash the clothes first, before using the appliance.

Wrinkles are not reduced at end of programme.

Clothes were stored for a long period of time.
· Wrinkles may be very difficult to reduce if set for a long time, especially in cotton and linen fabrics. Iron clothes that have been stored for a long period of time before treating them with the appliance, to reduce wrinkles more effectively.

Clothes have an unpleasant odour at end of programme.

Appliance has not been used for a long time or water tanks and filters have not been cleaned.
· Check for dirt or foreign objects in the water supply and water drain tanks. Clean the filters and water tanks.

Functions are not operating properly.

Detergent or fabric softener put in water supply tank. · Do not use anything but clean water in the water supply tank.

Wrinkles at back of neck after programme.

Item too large for hanger or fabric too delicate.
· Use the right size hanger for the item so the fabric won’t bunch up and cause wrinkles. Some fabrics are delicate and will bunch around the hanger no matter what you do. Use the shelf for lingerie and other delicate items.

42 TROUBLESHOOTING

Symptoms

Possible Cause & Solution

Creases are gone from pants after programme.

Pants were hung on the moving hanger, not in the pants press. · Hang pants in the pants press to maintain creases at edge of pants legs.

Clothing has water spots after programme, colour has faded or run.

Fabric is not washable, or is not colourfast. · Check fabric care labels before treating items.

Wi-Fi

Symptoms

Possible Cause & Solution

Your home appliance and smartphone is not connected to the Wi-Fi network.

The password for the Wi-Fi that you are trying to connect to is incorrect. · Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on LG ThinQ.
Mobile data for your smartphone is turned on. · Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.

The wireless network name (SSID) is set incorrectly.
· The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.
· Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.

The distance between the appliance and the router is too far.
· If the distance between the appliance and the router is too far, the signal may be weak and the connection may not be configured correctly. Move the location of the router so that it is closer to the appliance.

Memo