PS AUDIO AIRLENS Direct Stream Air Lens Instruction Manual
- August 22, 2024
- PS AUDIO
Table of Contents
Owner’s Reference
AIRLENS
PS Audio® Inc. 4865 Sterling Drive
Boulder, Colorado 80301 800-PSAUDIO
Safety Information
READ AND FOLLOW ALL INSTRUCTIONS HEED ALL WARNINGS
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRICAL SHOCK, DO NOT EXPOSE
THIS APPARATUS TO RAIN OR MOISTURE. OBJECTS FILLED WITH LIQUIDS, SUCH AS
VASES, SHOULD NOT BE PLACED ON THE APPARATUS. THIS APPARATUS MUST BE CONNECTED
TO A MAINS SOCKET OUTLET WITH A PROTECTIVE EARTH CONNECTION.
Clean only with a dry cloth. Do not place flammable material on top of or
beneath the unit.
PS Audio® products are passively cooled components that require adequate
ventilation at all times during operation.
Do not remove or bypass the ground pin on the end of the AC cord. All PS
Audio® products ship with a grounding-type plug. If the provided plug does not
fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
Protect the power cord from being walked on or pinched, particularly at the
plug locations, convenience receptacles, and the point where they exit from
the apparatus. Unplug this apparatus during lightning storms.
When making connections to this or any other component, make sure all
components are powered off. Turn off all systems’ power before connecting the
PS Audio® component to any other component. Make sure all cable terminations
are of the highest quality.
Touching uninsulated terminals or wiring may result in an unpleasant
sensation.
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AUDIO PRODUCT. REFER ALL SERVICE NEEDS TO QUALIFIED SERVICE PERSONNEL.
Please contact your authorized dealer, distributor, or PS Audio® directly if
you have any questions or concerns that are not addressed in this reference
manual.
PS Audio®, the sine wave logo, and PerfectWave® are registered trademarks of
PS Audio, Inc., and are restricted for use by PS Audio, Inc., its
subsidiaries, and authorized agents. Stellar™, Power Plant™, MultiWave™,
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This product was designed and assembled in Boulder, Colorado with globally
sourced components.
This product includes FCC ID ZLJTOP-4512AC.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Introduction
Thank you for your purchase of PS Audio’s AirLens streaming device.
The AirLens is a high-performance network connected streamer that can bring
the world of music into your home. Connect the input to the AirLens to your
home network via its Ethernet or Wi-Fi services, and its output to your
Digital To Analog Converter (DAC), and get ready to enjoy some of the highest
fidelity possible.
Technology
The PS Audio AirLens is the perfect interface between your home network, the
Internet, and your high-end audio Digital to Analog Converter (DAC).
Streaming network audio via Roon or other services like Qobuz, Tidal, and
Spotify offers millions of titles at the touch of a finger. Unfortunately,
connecting your sensitive DAC to the noise generated by computers, routers,
NAS, local networks, and modems via either Wi-Fi or Ethernet cable is not a
great-sounding solution to bringing high-performance audio into your listening
environment. The PS Audio AirLens completely eliminates the problems of noise,
jitter, and EMI influences through complete galvanic isolation and perfect
reclocking of the digital audio signal. You’ve not yet heard how great
streaming can sound until you experience audio through the AirLens.
Placing the PS Audio AirLens between your home network and your DAC will
forever change the performance of streaming music. Once connected to any DAC,
the AirLens interface will bring exceptional transparency, resolution, timbral
realism, and wide dynamics to any D to A converter. Noise from any number of
sources including your computer, long runs of Ethernet cable, EMI interference
through Wi-Fi, the system modem and router, all contribute to increased jitter
and a general reduction of fidelity in the system. Connecting your DAC via its
coax or I2S inputs completely removes the haze and congestion caused by these
noise sources.
Galvanic isolation
The PS Audio AirLens achieves its clean output through the use of a technology
known as Galvanic Isolation.
Galvanic isolation means the complete elimination of any physical electrical
connection between input and output. Typically, a common power supply provides
ground and power to both inputs and outputs. Once a non-galvanically isolated
device is connected to a noise source at its input, its shared ground passes
the noise through a common ground to the output stage where the DAC is
connected. The challenge with the AirLens was to design two fully isolated
stages: input and output, and connect the digital audio signal between the two
without any loss. To do this we incorporated a low-noise galvanically isolated
DC-to-DC converter to feed power to the AirLens’ output stage. We then deliver
the received digital audio data to that clean output stage using only air as
the interface. The results are nothing short of amazing. Finally, streaming
music with all the noise and jitter-induced haze and congestion gone.
Getting Started
DIP Switch Settings
The AirLens has several custom settings for Roon that can be accessed via DIP
switches on the bottom of the unit. The AirLens has certain capabilities (such
as the maximum PCM rate) that may exceed the DAC the AirLens is attached to.
In this case, you can use the DIP switches to set the capabilities of your DAC
so that Roon will know when to downsample music so that it will always play on
your end device. For ease of access, PS Audio recommends setting these before
connecting the AirLens to your system.
ForPerfectWave DACs, all switches should be set to UP (on).
PCM:
This sets the maximum PCM rate on Roon. If you play a track with a higher PCM
rate, Roon will automatically downsample to the highest rate you select here.
DSD:
Set this to “No DSD” to disable DSD playback completely. This will indicate to
Roon that your DAC does not support either native or DoP, and Roon will
convert any DSD tracks to PCM at an equivalent rate, up to the max PCM rate
you set. Otherwise, this can be set to the maximum DSD rate your DAC supports.
DSD Mode:
If set to Native, DSD will pass native DSD to the AirLens (and to your DAC).
If set to DoP, Roon will convert native DSD tracks to DoP.
Volume Control:
Set to Disable (up position) to disable volume control within Roon. This will
force the Fixed Volume setting in the Roon Core setup.
For non-PS Audio DACs, set to Enable to enable DSP Digital volume control
within Roon. You may also need to select Device Volume or DSP Volume within
the Device Setup of the AirLens inside of Roon to see the volume control
within Roon.
NOTE: If Volume Control is set to Enable on a non-PS Audio DAC, Roon will
convert DSD to PCM. This is required to modify volume on DSD tracks. To allow
DSD or DOP to play, Volume Control must be set to Disabled. Connect to your
DAC
PS Audio recommends connecting to your DAC through I2S protocol. I2S
delivers the best sonic experience by separately transmitting data and clocks
over an HDMI cable. A growing number of high-end audio DACs have adopted PS
Audio’s I2S standard, which
we freely offer and support to the high-end audio manufacturing community.
Although an HDMI cable is used for the I2S connections, it’s important to note
that I2S data is not HDMI data and the AirLens’s output should not be
connected to the HDMI input on a DAC or receiver. The HDMI connector and
cabling are used only to deliver audio via I2S .
Connect a high-quality HDMI cable between the I2S output to a compatible DAC’s
I2S (via HDMI) input. Note: the quality and length of the HDMI cable have
significant impacts on audio performance. The shorter the cable, the better
the sound. We recommend using a 1/2-meter length if possible. Longer cables
will work but make certain you install the highest-quality HDMI cable possible
within your budget.
If you don’t have an I2S compatible DAC, use the coax cable to connect to your
DAC.
Connect Ethernet Cable
The AirLens connects to your home network using either Wi-Fi or a standard
Ethernet jack. For the most reliable connection, PS Audio recommends using
Ethernet. If using Wi-Fi, you’ll need to power up the AirLens first (see page
8). If using an Ethernet jack, install the included ferrite noise suppressor
onto the Ethernet cable. Place it around the end of the cable closest to the
unit. Plug in the cable. Once the unit is powered up, the light in the right
corner of the Ethernet jack will turn green to show Ethernet is connected and
the light in the left corner of the Ethernet will rapidly blink yellow to show
traffic is moving. The Status LED will also go solid green to show the AirLens
is connected to the Internet.
Powering the AirLens
Once the digital and network connections are made, use a high quality AC
cable to connect the PST to an AC wall outlet or AC outlet of a power
conditioner. The supplied AC power cord will work but upgrading it to a high-
end power cord, as well as the use of a PS Audio Power Plant AC Regenerator,
will offer sonic benefits.
PS Audio produces an entire line of high-quality power cables that are
generally accepted as being some of the best in the industry. Whatever you
choose, make sure it honors the music.
Turn the AC power switch on the rear of the AirLens to the ON position. The
power switch is located to the right of the AC inlet as you face the rear
panel.
On startup, the Status LED will:
- Blink orange for 15-35 seconds while looking for the network.
- Go solid green to show it is connected to the network.
Note: If you are connecting to the network via Wi-Fi, it will continue to
blink orange until Wi-Fi is connected.
Connect to Wi-Fi
To connect to Wi-Fi, make sure the Ethernet cable is unplugged first. If
it’s plugged in, you won’t be able to connect to Wi-Fi.
Do a quick press of the WPS button on your AirLens.
Press the WPS button on your router. (Do this within one minute or the AirLens
will time out.) The WPS LED will:
- Blink orange at medium speed while searching for the network. (Status LED will slowly blink orange.)
- While verifying the AP it will slowly blink green.
- Once it starts connecting, it will blink green at medium speed while configuring the Wi-Fi.
- Go solid green once connected to the network . (Status LED will also go solid green once connected.)
- If it fails to connect, the WPS LED will go solid red and then turn off.
To disconnect from Wi-Fi or cancel WPS, press the WPS button once, wait two seconds and then press it again. The second press must happen within 3-5 seconds of the first press, or the cancellation process will be aborted. After the second press, the WPS LED will:
- Blink red at medium speed to show forget Wi-Fi is in progress.
- Go solid green while checking the status.
- Turn off to show that Wi-Fi network is forgotten.
- If forget Wi-Fi failed, it will return to solid green.
Front Panel
When you turn on the AirLens, the blue logo on the front panel will light
up and stay on.
MQA
When playing MQA files, the blue logo on the front panel will pulse, and the
Status LED will go solid orange. When MQA tracks stop playing, the status LED
will go back to solid green to show you are connected to the network.
Using the AirLens
To connect to the AirLens, go to your supported Application (Roon, Spotify,
etc.) and connect to PS Audio AirLens through the app.
Operating Manual
Firmware Update
There are two firmware update options, the AirLens firmware update and the
streamer module firmware update.
Find Firmware Version
To see what version of Airlens firmware and streamer firmware you have, set
dip switch 7 to off and do a quick press of the WPS button.
The WPS LED will start with the AirLens firmware version. It will blink slow
green for the major version (once for 1. or twice for 2., etc.) and then slow
orange for the minor version (once for .1, twice for .2, etc.). For example,
if the green blinks once and the orange blinks four times, you have version
1.4 of the AirLens firmware.
After completing the above, the WPS LED will blink slow red to give you the
streamer firmware version.
Update Airlens Firmware
When PS Audio releases new firmware, you will want to update your unit.
There are two types of firmware in your AirLens: Digital Lens firmware and
Core firmware.
To do a Digital Lens firmware update:
- Turn DIP Switch 7 to the UP position. This is the default setting.
- Press and hold the WPS button for 15 seconds.
Warning: Power should not be removed from the unit while updating the AirLens firmware. If power is removed, the unit may become unresponsive. In this case, the unit can be recovered by doing an update with a USB thumb drive from the back panel.
- Once complete, the unit will reboot automatically.
To do a Core firmware update:
- Turn DIP Switch 7 to the DOWN (off) position.
- Press and hold the WPS button for 15 seconds.
Warning: Power should not be removed from the unit while updating the streamer firmware. If power is removed, the unit may become non-functional, requiring it to be returned to PS Audio to be fixed.
- Once complete, power cycle the unit from the back to ensure the new streamer firmware is properly loaded.
- Turn DIP Switch 7 back to the UP (on) position.
For either firmware update, once you hold the WPS button for 15 seconds, the status LED will do the following if a new version is available:
- Blink orange at medium speed while the unit requests new firmware.
- Rapidly blink green while it updates the unit. In addition, the front logo LED will also blink rapidly.
- Blink green at medium speed while verifying the version.
- Rapidly blink red while it resets the unit.
- Go through the power on LED sequence (fast orange and then solid green).
If the unit is already up to date, the status light will indicate this by
slowly blinking green and then exit the update process (status LED returns to
solid green). No update occurred.
If the unit can’t perform the update because there is no network connection,
the status LED will blink slow orange, red at medium speed and then go back to
blinking slow orange to show it’s searching for the network.
If the software update fails, instead of rapidly blinking red while resetting
the unit, the Status LED will blink red at medium speed and then return to
solid green. No update occurred.
For more on AirLens light sequences, see the reference section of this manual.
Factory Reset
To do a factory reset:
- Turn DIP Switch 7 to the DOWN position.
- Power the unit off from the back.
- Power it back on and immediately press the WPS button (within 5 seconds of powering it on).
- Hold the WPS button for 15 seconds.
- The unit will start the factory reset process. The status LED will rapidly blink red.
- When complete, the unit will reset with the status LED matching power on sequence (fast orange and then either solid green if connected to the network or slow orange if not connected).
- Turn DIP Switch 7 back to the UP position.
- Once complete, it is recommended to power cycle the unit.
Troubleshooting
Don’t see streaming options
The AirLens is connected and the status LED is green, but you don’t see
your streaming options. Try turning the unit off and back on after a few
seconds. In rare cases, it may help to restart your streaming application or
other devices like your computer, iPhone, or iPad.
Ethernet Connection Issues
The Ethernet is plugged in but the status LED is not turning green. Check
that the lights on the AirLens Ethernet jack are illuminated. If not, ensure
that the Ethernet cable is fully plugged into the unit and the wall jack. Your
wall jack may also not be properly connected to your router. If you are still
having issues, make sure that your network is still working on other devices.
If you are still having trouble with the wired connection where your AirLens
is located, you can try bringing the AirLens to where your router is located
and directly connect the AirLens via the Ethernet cable to one of the router
Ethernet output jacks. If it works with your router, there might be an issue
with your home network,. For example, the switch or network wiring might have
issues..
Wireless Connection Issues
If you are having trouble with WPS connection, try turning the Airlens off and
back on. Then wait a minute or two before trying again. It can also be helpful
to try pressing WPS on your router first and then press it on your AirLens.
Due to the nature of Wi-Fi, it is sometimes necessary to try to connect
multiple times. Sometimes restarting your router is also helpful.
If you are in a room that doesn’t have Ethernet connection and you are having
trouble with WPS, it can be helpful to briefly move the AirLens next to your
router and try connecting via WPS from there. The connection will be stronger
due to close proximity, and you can press both WPS buttons more quickly. Once
connected, you can return the AirLens to its intended home and it will
reconnect when turned on.
Reference
AirLens LED Sequences
Colors: Off/ Green/ Orange/ Red
Blink Patterns: Solid/ Slow: 1x per sec/ Med: 2x per sec/ Fast: 4x per sec
Ethernet column: yes= Ethernet is plugged in
Wi-Fi Cfg column: yes =Wi-Fi has been configured
Description
| Ethernet| Wi-Fi Cfg| Status LED|
WPS LED
---|---|---|---|---
Power On| No| No| Start State: Off
Fast Orange: 20 – 25 s
Slow Orange: Waiting for connection| Start State: Off
No| Yes| Start State: Off
Fast Orange: 25 – 35 s
Solid Green: Network connected| Start State: Off
Off: 25 – 35 s
Solid Green: Wi-Fi connected
Yes| n/a| Start State: Off
Fast Orange: 15 – 20 s
Solid Green: Network connected| Start State: Off
| | | |
Attach Ethernet with Wi-Fi not configured| No| No| Start State: Slow Orange
Slow Orange: 5 – 10 s
S olid Green: Network connected| Start State: Off
Off: Wi-Fi not connected
Attach Ethernet with Wi-Fi configured| No| Yes| Start State: Solid Green
Solid Green:Network connected| Start State: Solid green
Solid Green: 5 – 10 s
Off: Wi-Fi not connected
| | | |
Remove Ethernet with WiFi not configured| Yes| No| Start State: Solid green
Solid Green: 8 – 10 s
Off: 5 – 10 s Slow
Orange: Waiting for connection| Start State: Off
Remove Ethernet with WiFi configured| Yes| Yes| Start State: Solid Green
Slow Orange: 60 – 90 s (Waiting
for connection) Solid Green: Network connected| Start State: Off
Off: 60 – 90 s
Solid Green: Wi-Fi Connected
| | | |
WPS Connect (press WPS on AP first)| No| No| Start State: Slow orange
Slow Orange: 40 – 120 s
Solid Green: Network connected| Start State: Off
Med Orange: 1 – 70 s (searching) Slow Green: 15 – 20 s (verifying AP) Med
Green: 20 s (configuring Wi-FI) Solid Green: Wi-Fi connected
WPS Connect with timeout| No| No| Start State: Slow orange
Slow Orange: Waiting for connection| Start State: Off
Med Orange: 60 – 70 s (Searching)
Slow Green: 0 – 20 s (attempt to connect)
Med Green: 0 – 20 s (attempt to connect)
Solid Red: 5 s (Connection Failed)
Off: No Wi-Fi connection
| | | |
Forget Wi-Fi| No| Yes| Start State: Solid green
Solid Green: Network connected| Start State: Solid green
Slow Red: 5 s (Wait for 2nd press)
Solid Green: > 5 s (2nd press timeout)
-or-
Med Red: Forget Wi-Fi in progress
Forget Wi-Fi (after 2nd Press)| No| Yes| Start State: Solid green
Solid Green: 10 – 15 s
Slow Orange: Waiting for connection| Start State: Slow Red
Med Red: Forget Wi-FI in progress
Solid Green: 3 – 10 s (Checking status)
Off: Wi-Fi network forgotten
-or-
Solid Green: >10 s (Forget Wi-Fi failed)
| | | |
Version Code (dip switch 7 off and quick press of WPS button)| Ethernet or Wi-
Fi must be enabled| Start State: Any
Slow Green: # of blinks is major ver Slow Orange: # of blinks is minor ver
Slow Red: # of blinks is bridge ver| Start State: Any
| | | |
Software Update with no network connection| No| No| Start State: Slow orange
Slow Orange: 15 s (long button press)
Med Red: 5 s (no network)
Slow Orange: Searching for a network| Start State: Off
Software Update but versions match| Ethernet or Wi-Fi must be enabled| Start
State: Solid Green
Solid Green: 15 s (long button press)
Med Orange: 0 – 10 s (Request version)
Slow Green: 5 s (Versions match) Solid Green: Network Connected| Start State:
Any
Software Update with new version|
Ethernet or Wi-Fi must be enabled
| Start State: Solid Green
Solid Green: 15 s (Long button press) Med Orange: 0 – 10 s (Request version)
Med Green: 15 s (Verifying version)
Fast Green: 60 – 90 s (Programming)
Fast Red: 5 – 10 s (Resetting unit)
Various: Unit reset, LED matches power on sequence| Start State: Any
Any: 90 – 120 s
Various: Unit reset, LED matches power on sequence
Software Update with new version and download fails| Ethernet or Wi-Fi must be
enabled| Start State: Solid Green
Solid Green: 15 s (Long button press) Med Green: 15 s (Verifying version) Fast
Green: Various (Programming)
Med Red: 5 s (Programming failed, no update)
Solid Green: Network Connected| Start State: Any
Any: While update in progress
Final State: Reset to Start State
| | |
Factory Reset| Ethernet or Wi-Fi must be enabled| Start State: Slow Orange
Slow Orange: 15 s (Long press on boot)
Fast Red: 20 – 60s (Reset in progress)
Various: Unit reset, LED matches power on sequence| Start State: Off
Off: 15 s (Long press on boot)
Fast Red: 20 – 60s (Reset in progress)
Various: Unit reset, LED matches power on sequence
AirLens Specifications
General:|
---|---
Unit Weight| 4.8 lbs. [2.2 kg]
Unit Dimensions| 10”x7”x1.5” [ 25.4 cm x 17.8 cm x 3.8 cm]
Shipping Weight| 6.8 lbs. [3.1 kg]
Shipping Dimensions| 5.8” x 13.6” x 11.6” [14.6 cm x 34.6 cm x 29.4 cm]
Color Options| Black Silver
Voltage Options| Universal
Mains Power Inputs| 100-240VAC 50-60Hz
Power Consumption| 5W Typical/10W max
Input| 10/100/1000 Ethernet or 2.4 & 5GHz Wi-Fi
Audio Outputs| I2S, S/PDIF Coax
Accessories Included| Power Cord
Features:|
Audio Interface| • PCM: Up to 384KHz/32
• Native DSD up to DSD256 (I2S output)
• DoP (DSD over PCM) up to DSD128 (Coax output)
Network Support| • Wi-Fi: IEEE 802.11 b/g/n/ac (2.4 & 5GHz dual band)
• 10/100/1000 Ethernet
Wi-Fi Setup| WPS
Connectivity| • DLNA 1.5 & UPnP AV 1.0 Digital Media Renderer
• Spotify Connect
• Roon Ready
• TIDAL Connect
• Qobuz (through Roon)
• Dropbox (through Roon)
Warranty Information
Product Registration
By registering your product, you are validating the start date of your limited
warranty. This limited warranty is in effect for 3 years from the date the
unit was first purchased from PS Audio or its dealers and agents. If you do
not register your product within 30 days of service, a copy of your purchase
receipt from an authorized PS Audio dealer may be used as proof of purchase to
establish the warranty start date. If no proof of purchase from an authorized
PS audio dealer or registration is provided, the production date of the
product will be used to determine the warranty start date. You can register
your product Online, by phone, by mail, or by email.
What This Warranty Covers
This warranty covers defects in material and workmanship for products
purchased from PS Audio or its authorized dealers and agents. In the event
your product fails, your sole remedy under this limited warranty shall be to
return the product to PS Audio or an authorized PS Audio repair center. At the
option of PS Audio, the product will be repaired without charge for parts or
labor, replaced, or the purchase price refunded through the original point of
purchase.
Shipping
You are responsible to pay for the safe and proper shipment of the warrantied
product to PS Audio or its authorized repair center. Under this limited
warranty, PS Audio or its authorized repair center will pay the cost of
returning the repaired or replacement product to you.
What This Warranty Does Not Cover
This warranty does not cover damage due to:
- Accidents, carelessness, improper transportation, misuse, neglect, or abuse
- Failure to follow the operating instructions that are provided by PS Audio in the Owner’s Reference Manual (available for download at www.psaudio.com)
- Use in any manner inconsistent with PS Audio’s operating instructions (available for download at www.psaudio.com)
- Lack of routine maintenance
- Connection to an improper voltage supply
- Alterations or modifications to the unit
- Improper or unauthorized repair, including repairs not authorized by PS Audio or a PS Audio authorized repair center
- Fire, lightning, flood, “Acts of God,” or other contingencies beyond the control of PS Audio products purchased through an unauthorized source (if you have questions as to whether or not a dealer is authorized, please contact customer support at www.psaudio.com
- Products with a factory-applied serial number that has in any way been altered, defaced, or removed
Limitations Under This Warranty
In no event will PS Audio’s liability to you exceed the original purchase
price of your unit. This warranty does not cover the cost of custom
installation, customer instruction, setup adjustments, or signal reception
problems. Consequential and incidental damages are not covered under this
warranty. However, some states do not allow the exclusion or limitation of
incidental or consequential damages, so this limitation or exclusion may not
apply to you. In the event that your warrantied product cannot be repaired, PS
Audio will either replace or refund the cost of the unit. We reserve the right
to replace any out-of-stock, discontinued, or limited-edition products with a
comparable product. Discontinued products may not be available for warranty
Warranty Transfer
This warranty is for the benefit of the original purchaser of the product. The
warranty may be transferred to a subsequent purchaser during the three year
warranty period. To do this, you must contact PS Audio directly to set up a
transfer of warranty registration.
Service
Warranty Service Within North America
Please contact PS Audio customer support for service assistance, help with
locating an authorized PS Audio repair center, help with the operation of a
product, or for more information.
Obtaining An RMA Number
In order to receive warranty service, you must first obtain a Return
Merchandise Authorization Number (RMA#) prior to returning any item. Please
contact PS Audio or an authorized PS Audio repair center to receive an RMA
number. The RMA number must be on all returned items. If it is not clearly
marked, PS Audio will return the package back to you, freight collect.
Packaging and Shipping
Original packaging should be used for the safe transit of your PS Audio unit
to the repair center. If you do not have the original packaging, PS Audio can
sell and ship replacement packaging to you. You are responsible for the cost
of shipping the product to a PS Audio authorized repair center. You should
insure the product for its full retail cost, in the event it gets lost or
damaged in transit. PS Audio is not responsible for damage incurred during the
transit of products sent to us. Shipping your product in non-PS Audio
packaging may void this warranty. PS Audio reserves the right to charge you
for new factory packaging to return your product after a repair.
State Law
This warranty gives you specific legal rights. You may also have other rights,
which vary from state to state.
International Warranty Service
PS Audio has authorized distribution in many countries of the world. In each
country, the authorized importing distributor has accepted the responsibility
for warranty of the products sold by that distributor. Warranty service should
be obtained where the product was purchased.
Changes to Our Products
PS Audio reserves the right to modify the design of any product without
obligation to purchasers of previously manufactured products, and to change
the prices or specifications of any products without notice or obligation to
any person.
Your Product
Your Serial………………………………….
Number………………………………………
Your Purchase………………………………..
Information…………………………………….
Date of Purchase………………………………
Thanks for being a part of the PS Audio Family At PS Audio, we’re family.
Not just a family that runs in bloodlines, but in frequencies.
Because while we may not all share the same genes here, we are all related by
a passion, nay, obsession with listening to the music we love at the highest,
most breathtaking quality possible.
And in our minds, that makes us kin.
In fact, we believe that every nutty, Hertz-counting audiophile out there is
part of our tribe.
That’s how we’ve built our company over the last 50 years – with the kind of
care and respect that you give to your family.
PS Audio® Inc. 4865 Sterling Drive
Boulder, Colorado 80301 800-PSAUDIO
Documents / Resources
| PS
AUDIO AIRLENS Direct Stream Air
Lens
[pdf] Instruction Manual
AIRLENS Direct Stream Air Lens, AIRLENS, Direct Stream Air Lens, Stream Air
Lens, Air Lens, Lens
---|---
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>