Zenghong ECM10 15.6 Inch All In One Touch POS Touch Screen User Manual

Zenghong ECM10 15.6 Inch All In One Touch POS Touch Screen

Introduction

Product Description
As your loyal and reliable software supplier, POS has always been committed to how to provide customers with integrated services. The 15.6-inch all-in-one touch POS realized our long-cherished wish, which combines modern aesthetics and high-end quality guaranteed by modern craftsmanship. The water-proof and dust-proof function of the touch screen provides a safer operating experience. Through various interfaces, POS is capable of connecting with different accessories. From traditional POS to self-service machine applications, POS provides the durability required for continuous public use and products are supported by a standard 3-year warranty (except LCD panel for 1 year).

Precaution
Follow all warnings, precautions, and maintenance tips recommended in this user manual are designed to maximize the life of the equipment and prevent user safety risks. For more information on safety, see Chapter 6. This manual contains important information for the correct solutions to common problems and maintenance of the POS terminal. Before setting up and powering your device, please read this manual carefully.

Product Layout

1. Touch &Display
   Projected capacitive touch screen with zero-bezel. Support 10-point touch.

2. Power Button
   Press the power button to turn on/off the machine.

3. MSR (Card Reader)
   Sensitive identification, convenient transaction.

4. Angle Adjustment
   Adjust to a more user-friendly angle.

5. Stand
   Connect with the host to make the product firmly stand on the desktop.

6. Back Cover
   Hide the screw holes, and increase product aesthetics.

7. Hidden-cable Hole
   Considerate hidden-cable design, the cable is arranged into the hidden line hole, making the desktop cleaner.

8. Interface
   Connect power supply and accessories.

9. Accessories Installation Hole
   Support installing MSR or Fingerprint Reader.

10. VESA mount
    Size: 100mm*100mm, for mounting holes of stand and wall mount.

Android

• POWER BUTTON
  Press the power button to turn on/off the machine

• RJ11
  Registered Jack-11

• RJ11-RS232
  Serial communication transmission of data

• USB 2.0 / USB 3.0
  Standard USB ports are available on the input/output panel

• TFCARD
  Storage card import

• RECOVER
  Recovery button

• DC_IN
  Regular power import

• RJ45
  USB2.0 ><2
  Network port in standard configuration

• AUDIO
  Connect to earphones or stereo

• USB TYPE-C
  24-pin USB connector system with a rotationally symmetrical connector

• MINI-HDMI
  High-definition multimedia interface

Installation

Unpacking the POS terminal
Open the package and make sure all of the following items are presented:

Adjusting the Display to a Suitable Position

• The POS terminal products could be adjusted to different angles to satisfy the operators. The flat adjustment is showed below.

Operation

General information
This part presents the operation of PLUM POS.

• power button

• Touch Calibration
  Your touch machine has been factory calibrated and does not require any additional manual calibration

• Operating System Description
  POS products are integrated with the Andriod operating system to ensure the machine is directly usable after unboxing

Optional Upgrades

• Customizable Brightness
  The brightness could be upgraded up to 1 000nits to satisfy various application scenarios

• Customizable Screen
  Besides basic water and dustproof displays, POS offers additional solutions such as explosion proof screen, anti-glare screen, and touchscreen products for industrialized environments

• Optional Accessories
  POS offers various adaptive accessories for the POS series products, including but not limited to: MSR(card reader}, scanner, printer, cash drawer, VFD, customer display, etc. (These products are optional when purchasing POS series products

Technical Support

If you find any problem or trouble with your POS machines, please refer to the following suggestions first. If the problems still remain, you can contact the sales dealer or our social media on every platform.

Regular solutions to common problems

Maintenance and Safety

Safety Measures

• To avoid electric shock, please observe all safety precautions and do not disassemble the POS machine. Dismantlement work should only be carried out by qualified technicians.
• Do not plug or insert anything into the heat dissipation hole or ventilation hole.
• Please use the original AC/DC adaptor to ensure the safety of the machines. If the adaptor is broken, only use authorized products by POS to provide power to the POS terminal.
• Ensure that the system is maintained and operated under the environmental conditions specified below.

Power Supply Type

Monitor input: 12VDC ±5%, 5.0 A; DC Jack (2.5 ¢) AC to DC power brick input: 90-240 VAC, 50/60 Hz

Temperature

Operating: 0°c to 40°C ; Storage: -20°c to 60°C

Humidity

Operating: 20%-80%; Storage: 10%-90%

Notice

• All USB ports cannot be used for power supply or charging, which may cause damage to the device.
• When removing a network cable, press the hook of the cable end to unlock it to avoid damage to the interface.
• All peripheral devices are not hot-swappable. Do not pull on the power cable or peripheral devices’ connector cable. Doing so may cause fire, electric shock or electronic system malfunction.
• Do not use chemical cleaners to wipe the screen.
• Please do not block the heat dissipation holes to affect the heat dissipation effect,it may reduce the operating performance or even crash.
• Always ensure that the correct power voltage is used as a precaution against fire and electrical shock.
• Avoid exposing the product to direct sunlight. Do not use a product in areas of high humidity. Doing so may cause low reliability and/or operational malfunction.
• Be careful of static electricity on the PCB of the system with anti-static appliances. Doing so may cause inferior reliability and short product life.
• Keep product away from highly static areas. This may lead to inferior\ performance and a reduced life cycle.
• Do not interfere with, or obstruct metal components inside the product. Doing so may cause the risk of fire or electric shock.
• Use caution when around other electronic devices with possible high frequency or electromagnetic effects e.g. Audio, Electronic-range, etc. Doing so will lead to the serious risk of product malfunctioning or a system error occurring.

FCC STATEMENT

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help. To maintain compliance with FCC’s RF Exposure guidelines,

This equipment should be installed and operated with a minimum distance between 20cm of the radiator and your body: Use only the supplied antenna.

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