BOSCH WGG254Z0GB Washing Machine User Manual

August 14, 2024
Bosch

WGG254Z0GB Washing Machine

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Specifications:

  • Model: WGG254Z0GB WGG254ZSGB
  • Type: Washing machine
  • Language: English

Product Information:

The bMogesyncRtBwehfeorwe-egshlecidcoshoebmtevmneeirnoce washing
machine is designed for efficient and convenient laundry care.

Product Usage Instructions:

Safety:

Ensure to follow the safety guidelines provided in the
manual.

Installation and Connection:

  1. Unpack the appliance carefully.
  2. Check the contents of the package.
  3. Place the appliance in the recommended location.
  4. Remove transit bolts.
  5. Connect the appliance properly.
  6. Align the appliance correctly.

Before Using for the First Time:

Start an empty washing cycle to prepare the machine for regular
use.

Familiarizing Yourself with Your Appliance:

  • Understand the different parts of the appliance.
  • Familiarize yourself with the detergent drawer and control
    panel.

Basic Operation:

  1. Switch on the appliance.

  2. Select a washing program.

  3. Adjust program settings if needed.

  4. Load laundry into the machine.

  5. Add detergent and care products.

  6. Start the washing program.

  7. Follow instructions for adding more laundry or
    canceling/resuming the program.

  8. Unload laundry after completion.

  9. Switch off the appliance when not in use.

Cleaning and Servicing:

  1. Clean the drum regularly for maintenance.
  2. Maintain the detergent drawer clean.

FAQ:

Q: How do I activate the childproof lock?

A: You can activate the childproof lock by following the
instructions in section 14.1 of the manual.

Q: How can I change the basic settings of the washing

machine?

A: Refer to section 15.2 of the manual for guidance on changing
the basic settings of the appliance.

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Washing machine

WGG254Z0GB WGG254ZSGB

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User manual and installation instructions

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Further information and explanations are available online:

Table of contents
1 Safety ……………………………………. 4 1.1 General information………………. 4 1.2 Intended use………………………… 4 1.3 Restriction on user group………. 4 1.4 Safe installation ……………………. 5 1.5 Safe use ……………………………… 7 1.6 Safe cleaning and mainten-
ance……………………………………. 9 2 Preventing material damage …. 10 3 Environmental protection and
saving energy………………………. 11 3.1 Disposing of packaging ………. 11 3.2 Save energy and conserve
resources…………………………… 11 3.3 Energy saving mode …………… 11 4 Installation and connection…… 12 4.1 Unpacking the appliance …….. 12 4.2 Contents of package…………… 12 4.3 Requirements for the install-
ation location ……………………… 12 4.4 Removing the transit bolts …… 13 4.5 Connecting the appliance ……. 14 4.6 Aligning the appliance…………. 15 5 Before using for the first time .. 16 5.1 Starting an empty washing
cycle …………………………………. 16 6 Familiarising yourself with
your appliance……………………… 18 6.1 Appliance ………………………….. 18 6.2 Detergent drawer………………… 18 6.3 Control panel……………………… 19 7 Display ………………………………… 20

8 Buttons ……………………………….. 22 9 Programmes ………………………… 24 10 Accessories……………………….. 28 11 Laundry……………………………… 28 11.1 Preparing the laundry ………… 28 12 Detergents and care
products ……………………………. 29 13 Basic operation ………………….. 29 13.1 Switching on the appliance … 29 13.2 Setting a programme ………… 29 13.3 Adjusting the programme
settings ……………………………. 29 13.4 Loading laundry………………… 29 13.5 Inserting the measuring aid… 29 13.6 Using the measuring aid ……. 30 13.7 Adding detergent and care
product ……………………………. 30 13.8 Starting the programme …….. 30 13.9 Adding laundry …………………. 31 13.10 Cancelling the pro-
gramme …………………………. 31 13.11 Resuming the programme
when the programme status is Rinse Hold ………… 31 13.12 Unloading the laundry ……… 31 13.13 Switching off the appliance………………………………. 31 14 Childproof lock…………………… 32 14.1 Activating the childproof lock …………………………………. 32 14.2 Deactivating the childproof lock …………………………………. 32

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en 15 Basic settings…………………….. 32 15.1 Overview of the basic set-
tings………………………………… 32 15.2 Changing the basic set-
tings………………………………… 32 16 Cleaning and servicing ……….. 33 16.1 Cleaning the drum…………….. 33 16.2 Cleaning the detergent
drawer……………………………… 33 16.3 Cleaning the drain pump……. 34 17 Troubleshooting…………………. 37 17.1 Emergency release …………… 46 18 Transportation, storage and
disposal …………………………….. 46 18.1 Removing the appliance ……. 46 18.2 Inserting the transit bolts……. 46 18.3 Using the appliance again …. 46 18.4 Disposing of old appliance … 47 19 Customer Service……………….. 47 19.1 Product number (E-Nr.) and
production number (FD)…….. 47 20 Consumption values…………… 48 21 Technical data ……………………. 48
3

enSafety
1Safety
Observe the following safety instructions. 1.1General information
¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe
for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2Intended use Only use this appliance: ¡ for washing machine-washable fabrics and hand-washable wool
in accordance with the care label. ¡ with tap water and commercially available detergents and care
products suitable for washing machines. ¡ in private households and in enclosed spaces in a domestic en-
vironment. ¡ up to an altitude of max. 4000 m above sea level. 1.3Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Cleaning and user maintenance must not be performed by children unless they are being supervised. Keep children under the age of 3 years and pets away from the appliance.
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Safetyen
1.4Safe installation WARNING Risk of electric shock!
Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the
specifications on the rating plate. Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in-
stallation must be properly installed. The installation must have a sufficiently large cross section. When using a residual current circuit breaker, only use a type with the mark. Never equip the appliance with an external switching device, e.g. a timer or remote control. When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations. When installing the appliance, check that the power cable is not trapped or damaged. If the insulation of the power cord is damaged, this is dangerous. Never let the power cord come into contact with hot appliance parts or heat sources. Never let the power cord come into contact with sharp points or edges. Never kink, crush or modify the power cord.
WARNING Risk of fire! It is dangerous to use an extended power cord and non- approved adapters. Do not use extension cables or multiple socket strips. Only use adapters and power cords approved by the manufac-
turer. If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation adapted.
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enSafety
WARNING Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec-
tion kit from the dryer manufacturer . No other installation method is permitted. Do not install the appliance in a washer-dryer stack if the dryer manufacturer does not offer a suitable connection kit. Do not install appliances from different manufacturers and with varying depths and widths in a washer-dryer stack. Do not install a washer-dryer stack on a platform; the appliances may tip over.
WARNING Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. Keep packaging material away from children. Do not let children play with packaging material.
CAUTION Risk of injury! The appliance may vibrate or move when in use. Place the appliance on a clean, even, solid surface. Align the appliance using the appliance feet and a spirit level. If hoses and power cords have been laid incorrectly, this causes a tripping hazard. Lay hoses and power cords in such a way that there is no risk
of tripping. If the appliance is moved by holding onto protruding components, such as the appliance door, the parts may break off. Do not move the appliance by holding onto protruding parts.
CAUTION Risk of cutting! Touching sharp edges on the appliance may lead to cuts. Do not touch the sharp edges on the appliance.
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Safetyen
Wear protective gloves when installing and transporting the appliance.
1.5Safe use WARNING Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains. If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and turn off the water tap. Call customer services. Page 47 An ingress of moisture can cause an electric shock. Only use the appliance in enclosed spaces. Never expose the appliance to intense heat or humidity. Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance.
WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Do not install the appliance behind a door as this may obstruct
the appliance door or prevent it from opening. With redundant appliances, unplug the power cord. Then cut
through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close. When spinning larger, waterproof items of laundry, imbalances may arise and lead to injuries. Do not wash and spin larger items of laundry, such as blankets or mattress covers, in the appliance.
WARNING Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. Keep small parts away from children. Do not let children play with small parts.
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enSafety
WARNING Risk of poisoning! Detergents and care products may result in poisoning if consumed. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children.
WARNING Risk of explosion! Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance. Rinse pretreated laundry thoroughly with water before washing.
CAUTION Risk of injury! The covering plate may break if you stand on or climb onto the appliance. Do not stand on or climb onto the appliance. The appliance may tip over if you sit on or lean against the open door. Do not sit on or lean against the appliance door. Do not place any objects on the appliance door. Reaching into the drum while it is still turning may cause hand injuries. Wait for the drum to come to a complete stop before reaching
inside. CAUTION Risk of scalding!
When you wash at high temperatures, the detergent solution gets hot. Do not touch the hot detergent solution.
CAUTION Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. Rinse eyes and/or skin thoroughly with clean water if they come
into contact with detergents or care products. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children.
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Safetyen
1.6Safe cleaning and maintenance WARNING Risk of electric shock!
Improper repairs are dangerous. Never make any technical modifications to the appliance or its
features. Repairs to the appliance should only be carried out by trained
specialist staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk. An ingress of moisture can cause an electric shock. Before cleaning, pull out the mains plug or switch off the fuse in the fuse box. Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance.
WARNING Risk of injury! The use of non-original spare parts and non-original accessories is dangerous. Only use the manufacturer’s original spare parts and original ac-
cessories. WARNING Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents that contain solvents. Do not use cleaning agents that contain solvents.
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enPreventing material damage
2Preventing material Preventingmaterialdamage damage
Preventing material damage
ATTENTION! The functionality of the appliance may be impaired if you use the wrong quantity of fabric softener, detergent, care product or cleaning agent. Follow the dosage recommenda-
tions from the manufacturer. Exceeding the maximum load capacity impairs the function of the appliance. Observe the maximum load capa-
city for each programme and do not exceed it. “Programmes”, Page 24 The appliance is secured for transportation using transit bolts. Transit bolts which have not been removed may result in material damage and damage to the appliance. Before starting up the appliance, remove the transit bolts completely and keep them in a safe place. Before transport, fit the transit bolts fully in order to prevent damage in transit. Material damage may be caused if the water inlet hose is connected incorrectly. Tighten the screw connections on the water inlet until they are handtight. Connect the water inlet hose directly to the water tap, without any additional connecting elements such as adapters, extensions or valves. Ensure that the inner diameter of the water tap is at least 17 mm. Make sure that the length of the thread on the connection to the water tap is at least 10 mm.

If the water pressure is too high or too low, the appliance may not be able to operate properly. Ensure that the water pressure in
the water supply system is at least 100 kPa (1 bar) and max. 1000 kPa (10 bar). If the water pressure exceeds the maximum value specified, a pressure- reducing valve must be installed between the drinking water connection and the hose set of the appliance. Do not connect the appliance to the mixer tap of an unpressurised hot-water boiler. Modified or damaged water hoses may result in material damage and damage to the appliance. Never kink, crush, modify or cut through water hoses. Only use the water hoses supplied with the appliance or genuine spare hoses. Never re-use water hoses that have been used before. Operating the appliance using water that is dirty or too hot may lead to material damage and damage to the appliance. Only operate the appliance with cold mains water. Unsuitable cleaning products may damage the surfaces of the appliance. Do not use harsh or abrasive detergents. Do not use cleaning products with a high alcohol content. Do not use hard scouring pads or cleaning sponges. Clean the appliance with nothing but water and a soft, damp cloth. Remove all detergent residue, spray residue or other residues immediately if they come into contact with the appliance.

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Environmental protection and saving energyen

3Environmental protec- Environmentalprotectionandsavingenergy tion and saving energy
Environmental protection and saving energy
3.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled. Sort the individual components by
type and dispose of them separately.
3.2Save energy and conserve resources
If you follow these instructions, your appliance will use less electricity and less water.
Choose programmes with low temperatures and longer wash times and use maximum load capacity. a Energy consumption and water
consumption is most efficient.

Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards. a The drier the laundry, the shorter
the programme duration when drying which, in turn, reduces energy consumption. A higher spin speed reduces the residual moisture in the laundry and increases the volume of the spin noise.
Wash the laundry without prewash. a Washing with prewash increases
the programme duration and increases energy and water consumption.
The appliance has a continuous automatic load adjustment function. a Depending on the type of fabric
and load capacity, the continuous automatic load adjustment function optimally adjusts the water consumption and programme duration.

Add detergent based on the laundry’s degree of soiling. a For light to normal soiling, a smal-
ler amount of detergent is sufficient. Observe the dosage recommendation from the detergent manufacturer.

3.3Energy saving mode
If you do not use the appliance for an extended period, it automatically switches to energy-saving mode. Energy-saving mode ends when you use the appliance again.

Reduce the washing temperature for lightly and normally soiled laundry. a At lower temperatures, the appli-
ance consumes less energy. For light to normal soiling, lower temperatures than indicated on the care label are also sufficient.

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enInstallation and connection
4Installation and con- Installationandconnection nection
Installation and connection
4.1Unpacking the appliance
ATTENTION! Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appliance. Remove these objects, along with
all supplied accessories, from the drum before starting the appliance. 1. Remove any packaging and protective covers completely from the appliance. “Disposing of packaging”, Page 11 2. Check the appliance for visible damage. 3. Open the door. 4. Remove any accessories from the drum. 5. Close the door.
4.2Contents of package
After unpacking all parts, check for any damage in transit and completeness of the delivery. ATTENTION! If the appliance is operated with incomplete or defective accessories, the appliance may not be able to operate properly, or this may result in material damage or damage to the appliance. Do not operate the appliance with
incomplete or defective accessories.
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Replace the accessories in question before operating the appliance. “Accessories”, Page 28
Note: The appliance has undergone a function test at the factory. This may cause water stains in the appliance, which the first wash cycle removes. The delivery consists of the following: ¡ Washing machine ¡ Accompanying documents ¡ Transit bolts
“Removing the transit bolts”, Page 13 ¡ Cover caps ¡ Water inlet hose “Connecting the water inlet hose”, Page 14
4.3Requirements for the installation location
WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous. Do not operate the appliance
without a cover cap.
WARNING Risk of injury! When using the appliance on a base, the appliance may tip over. Always secure the feet of the appli-
ance to a base using the manufacturer’s fixing brackets Page 28 before using the appliance for the first time. ATTENTION! If residual water in the appliance freezes, this may cause damage to the appliance. Do not install or operate this appliance anywhere that is liable to experience frost or outdoors.

If the appliance is tilted at an angle greater than 40°, residual water may leak out of the appliance and cause material damage. Tilt the appliance carefully. Transport the appliance in an up-
right position.

Installation loca- Requirements tion

Base

Secure the appliance with fixing brackets Page 28.

Installation and connectionen
4.4Removing the transit bolts
The appliance is secured for transportation using transit bolts on the rear of the appliance. Note: Keep the transit bolt screws and the sleeves in a safe place for future transport. “Inserting the transit bolts”, Page 46 1. Pull the hoses out of the holders.

Wooden joist floor Kitchen unit Against a wall

Place the appliance on a waterresistant wooden board (minimum thickness of 30 mm) which is screwed tightly to the floor. Only install the appliance underneath a continuous worktop that is securely connected to adjacent cabinets. Required niche width: 60 cm. Do not trap the power cord or the hoses between the wall and the appliance.

2. Unscrew and remove all of the screws for the 4 transit bolts using a WAF 13 wrench.

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enInstallation and connection 3. Remove the power cable from the
holder.

6. Push the 4 cover caps downwards.

4. Remove the 4 sleeves. 5. Put on the 4 cover caps.

Note: To install the transit bolts to transport the appliance, perform these steps again in the reverse order.
4.5Connecting the appliance
Connecting the water inlet hose 1. Connect the water inlet hose.

2. Connect the water inlet hose to a tap (26.4 mm = 3/4″).

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3. Open the water tap carefully and check that the connection points are tight.

Water outlet connection types This information is intended to help you to connect this appliance to the water outlet.

ATTENTION! When draining, the water outlet hose is subject to water pressure and may come loose from the installed connection point. Secure the water outlet hose
against unintentional loosening.

Note: Observe the draining heights. The maximum draining height is 100 cm.

Siphon

Secure the connection point with a (24­40 mm) hose clamp.

Sink

Fix and secure

the water outlet

hose with an el-

bow.

“Accessories”,

Page 28

Plastic pipe with rubber sleeve or gully

Fix and secure the water outlet hose with an elbow. “Accessories”, Page 28

Installation and connectionen
Connecting the appliance to the electricity supply Note: Your electrical domestic installation for this appliance must comply with the local legal provisions and safety regulations, and should include a residual current circuitbreaker. 1. Insert the mains plug of the appli-
ance’s power cable in a socket nearby. The connection details of the appliance can be found under Technical data Page 48. 2. Check the mains plug is inserted properly.
4.6Aligning the appliance
In order to reduce noise and vibration and to prevent the appliance from moving, align the appliance correctly. 1. Use a WAF 17 wrench to loosen
the lock nuts in a clockwise direction.

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enBefore using for the first time 2. To align the appliance, turn the ap-
pliance feet. Check that the appliance is level using a spirit level.
All appliance feet must stand firmly on the ground. 3. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight.

5Before using for the Beforeusingforthefirsttime first time
Prepare the appliance for use. Beforeusingforthefirsttime
5.1Starting an empty washing cycle
Your appliance was inspected thoroughly before leaving the factory. To remove any residual water, run the first wash cycle without any laundry. 1. Turn the programme selector to
Drum Clean . 2. Close the door. 3. Pull out the detergent drawer. 4. Pour approx. 1 litre of tap water
into compartment II.

In doing so, hold the foot tight and do not adjust its height.

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5. Add washing powder containing oxygen bleach to compartment II.

Before using for the first timeen

To prevent foaming, use only half of the amount of detergent recommended by the detergent manufacturer for light soiling. Do not use detergent suitable for woollens or delicates. 6. Push in the detergent drawer. 7. Press Start / Reload to start the programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: “End”. 8. Start the first wash cycle or set the programme selector to Off to switch off the appliance. “Basic operation”, Page 29

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enFamiliarising yourself with your appliance
6Familiarising yourself with your appliance Familiarisingyourselfwithyourappliance
Familiarising yourself with your appliance
6.1Appliance
You can find an overview of the parts of your appliance here.

3

4

56

2

7

7

1

On certain models, specific details such as the colour and shape may differ from those pictured.

1

Maintenance flap for the drain pump Page 34

2 Door

3 Detergent drawer Page 18

4 Control panel Page 19

5 Water outlet hose Page 15

6 Power cord Page 15

7 Transit bolts Page 13

6.2Detergent drawer
Note: Observe the manufacturer’s instructions on the use and dosage of the detergent and care product and the information in the programme descriptions.

18

12

Familiarising yourself with your applianceen

1

Measuring aid for liquid detergent

“Inserting the measuring

4

aid”, Page 29

3

2

Dispenser II: detergent for the main wash

3

Compartment : Fabric softener

4

Compartment I: Detergent for prewash

6.3Control panel
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

2

3

4

1

1

1 Programmes Page 24

2

Programme selector Page 29

3 Display Page 20

4 Buttons Page 22

4
19

enDisplay
7Display Display
The Display display shows the current settings, options or relevant information.

Example: Display Display 0:40 1
1
10.0 1 – 1400 – 90
1 Example

Description Expected programme duration or programme time remaining in hours and minutes. Program end time “Buttons”, Page 22 Recommendation for the maximum load capacity for the selected program in kg. Set spin speed in rpm. “Buttons”, Page 22
: No spin cycle, draining only Set temperature in °C. “Buttons”, Page 22
(cold) Start, cancel or pause ¡ Lights up: The programme is running and can be can-
celled or paused. ¡ Flashes: The programme can be started or continued. Programme status: Prewashing Programme status: Washing Programme status: Rinsing

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Display End
E:35 / -101 1 Example

Displayen
Description Programme status: Spinning Programme status: Programme end Programme status: Steaming ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli-
ance has been operated. “Deactivating the childproof lock”, Page 32 The crease-reduction function is activated. “Buttons”, Page 23 Prewash is activated. “Buttons”, Page 22 Washing with additional water and a rinse cycle is activated. “Buttons”, Page 23 Rinse Hold is activated. Shortened programme length is activated. “Buttons”, Page 22 The “Blood” stain type is activated. The “Grass” stain type is activated. The “Red wine” stain type is activated. The “Cooking fat/cooking oil” stain type is activated. Flashes: Drum cleaning is required. Run the Drum Clean programme for cleaning and caring for the drum and the outer tub. “Cleaning the drum”, Page 33 Flashes: The voltage control system has paused the programme due to impermissible voltage drops. ” flashes.”, Page 38 Note: The programme continues when the voltage is permissible again. ¡ Lights up: The door is locked and cannot be opened. ¡ Flashes: The door is not closed properly. ¡ Off: The door is unlocked and can be opened. ¡ No water pressure. “E:30 / -10 and/or “, Page 38 ¡ The water pressure from the tap is too low. Error code, error display, signal. “Troubleshooting”, Page 37
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enButtons

8Buttons Buttons

The Buttons selection of programme settings depends on the programme that is set.

Button Start / Reload Speed Perfect
AntiStain Finish in
Temp. °C Spin Speed
3 sec. Prewash

Selection ¡ Start ¡ Cancel ¡ Pause ¡ Activate ¡ Deactivate
Multiple selection
Up to 24 hours
– 90 – 1400
¡ Activate ¡ Deactivate ¡ Activate ¡ Deactivate

More information Start, cancel or pause the programme.
Activate or deactivate a shorter programme duration. Note: Energy consumption increases. The washing result is not affected by this. Select the type of stain. The temperature, drum movement and soaking time are all adjusted to suit the type of stain. Set the programme end time. The programme duration is already included in the set number of hours. Once the programme has started, the programme duration is displayed. Adjust the temperature. Set temperature in °C. Adjust the spin speed or deactivate the spin cycle. Set spin speed in rpm. If is selected, the water is drained and the spin cycle is deactivated. The laundry stays wet inside the drum. “Childproof lock”, Page 32
Activate or deactivate prewash, e.g. for washing heavily soiled laundry. Note: Add the detergent for the prewash in compartment I and the detergent for the main wash in compartment II of the detergent drawer. “Detergent drawer”, Page 18

22

Button

Selection

Water&Rinse Plus ¡ Activate ¡ Deactivate

Reduced Ironing ¡ Activate ¡ Deactivate

Buttonsen
More information Activate or deactivate a washing programme with more water and an additional rinse cycle. Recommended for particularly sensitive skin or in regions with very soft water. Activate or deactivate the reduced creasing programme. In order to reduce creasing in the laundry, the spin cycle and the spin speed are adapted. Note: The laundry has a higher residual moisture after washing. To reduce creasing, hang up the laundry immediately after washing.

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enProgrammes

9Programmes Programmes

Programmes
Note: The laundry’s care labels provide you with additional information on programme selection.

Programme

Description

Max. load

(kg)

Cottons

Wash hard-wearing items made of cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate Speed Perfect. Programme setting: ¡ Max. 90 °C ¡ Max. 1400 rpm

10.0 5.0 1

Eco 40-60

Wash items made from cotton, linen or blended fabrics. Note: Fabrics which can be washed from 40 °C up to 60 °C as per the care symbol can be washed together. The washing performance corresponds to the best possible washing performance class according to the legal requirements. For this programme, the washing temperature is automatically adjusted depending on the load size, in order to achieve the best possible energy efficiency with the best possible washing result. You cannot change the washing temperature. Programme setting: Note: The temperature cannot be adjusted in this programme and is set automatically. ¡ Max. – °C ¡ Max. 1400 rpm

10.0

Easy Care

Wash items made from synthetic or blended fab- 4.0 rics. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm

Mixed Load

Wash items made from cotton, linen, or synthetic or 4.0 blended fabrics. Suitable for lightly soiled laundry.

1 Speed Perfect activated 2 Washing not possible

24

Programmesen

Programme

Description

Max. load

(kg)

Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm

Delicates / Silk

Wash delicate, washable items made from silk, vis- 2.0 cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm

Wool

Hand- or machine-washable items that are made 2.0 from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm

Rinse

Rinse and then spin the laundry, and drain the wa- ­ ter. Programme setting: Max. 1400 rpm

Spin / Drain

Spin the laundry and drain the water.

­

If you only want to drain the water, activate . The

laundry is not spun.

Programme setting: Max. 1400 rpm

Hygiene Plus

Wash hard-wearing items made of cotton, linen or 6.5 blended fabrics. Suitable for allergy sufferers and for strict hygiene requirements. Note: Once the set temperature has been reached, it remains constant throughout the entire washing process. Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm

Sportswear

Wash sports and leisure items made from synthetic 2.0 fibres, microfibre or fleece. Use a detergent that is suitable for sports items.

1 Speed Perfect activated 2 Washing not possible

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enProgrammes

Programme

Description

Max. load

(kg)

Do not use fabric softener.

Tip: Use the Easy Care programme to wash heavily soiled laundry.

Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm

Iron Assist

Suitable for shirts, T-shirts and similar fabrics made – 2

(Easy Ironing from cotton, linen or blended fabrics.

Steam Assisted) Programme for warming and steaming dry items

using steam in order to hang them up once the

programme has ended or to make them easier to

iron.

The programme’s maximum load is five shirts or

five t-shirts.

Activate Speed Perfect if you only want to steam

one item of laundry.

Notes ¡ Immediately after the programme ends, hang up
the warm, steamed items or iron them. ¡ The laundry is not washed or cleaned. Do not
use any detergent or cleaning products. ¡ The steam is hot and may cause damage to cer-
tain fabrics or fabric types. The programme is therefore not suitable for outdoor clothing or items made from silk or wool, such as jumpers.

Easy Care Plus

Wash dark-coloured and colour-intense items made 4.0 from cotton or easy-care fabric, e.g. jeans. Turn laundry inside-out before washing. Use liquid detergent. Programme setting: ¡ Max. 40 °C ¡ Max. 1200 rpm

Drum Clean

Clean and care for the drum.

­2

Use this programme in the following cases:

¡ Before using the appliance for the first time

¡ If you regularly wash at temperatures of 40 °C or

lower

¡ After a prolonged period of non-use

1 Speed Perfect activated 2 Washing not possible

26

Programmesen

Programme

Description

Max. load

(kg)

Use washing powder containing oxygen bleach. Add the washing powder containing oxygen bleach to compartment II for the main wash. “Detergent drawer”, Page 18 Halve the amount of detergent to avoid foaming. Do not use fabric softener. Do not use liquid detergent or detergent that is intended for woollens or delicates.

Note: The drum cleaning indicator flashes to remind you if you have not used a programme at 60 °C or higher for a long time.

Super Quick 15′ / 30′

Wash items made from cotton, or synthetic or blen- 4.0

ded fabrics.

2.01

Short programme for small items of lightly soiled

laundry.

The programme duration is approx. 30 minutes.

If you wish to reduce the programme duration to 15

minutes, activate Speed Perfect. The maximum

load is reduced to 2.0 kg.

Programme setting:

¡ Max. 40 °C

¡ Max. 1200 rpm

1 Speed Perfect activated 2 Washing not possible

27

enAccessories

10Accessories Accessories

Use Accessories original accessories. These have been made especially for your appliance. Note: Some accessories are available in other colours. Contact “Customer Service”, Page 47.

Water inlet hose extension Fixing brackets Elbow Liquid detergent insert Platform
Washing machine cleaners

Use
Extend the water inlet hose for cold water or AquaStop (approx. 2.50 m). Improves the stability of the appliance. Secure the water outlet hose in place. Measure liquid detergent.

Order number WMZ2381
WMZ2200 00655300 00605740

Install the appliance at a raised height so WMZ20490 that it can be easily loaded and unloaded. Cleaning products for maintaining the ap- 00311929 pliance interior.

11Laundry Laundry
Laundry
11.1Preparing the laundry
ATTENTION! Objects remaining in the laundry may damage the laundry and the drum. Remove all items from any pock-
ets in your laundry before using the appliance. Note The appliance and fabrics are protected when you prepare your laundry. ¡ Brush off sand and soil ¡ Sort the laundry according to colour and textiles and observe the care labels ¡ Close all zips, hook and loop fasteners, hooks and eyes

¡ Tie cloth belts, cloth straps and cords together
¡ Remove curtain fittings and lead strips
¡ Wash small or particularly delicate items in a mesh washing bag
¡ Wash large and small items of laundry together
¡ Wash laundry with fresh stains immediately
¡ Pretreat laundry with dried stains and wash several times
¡ Load the laundry unfolded into the drum
¡ Before loading the drum, any laundry that has been pre-treated with chlorine bleach should be rinsed several times

28

12Detergents and care Detergentsandcareproducts products
The manufacturer’s instructions for Detergentsandcareproducts use and dosage can be found on the packaging. Notes ¡ When using liquid detergents, only
use liquid detergents that are selfflowing ¡ Do not mix different liquid detergents ¡ Do not mix detergent and fabric softener ¡ Do not use products that have expired or are highly congealed ¡ Do not use products containing solvents, caustic agents or volatile substances ¡ Do not use chlorine bleach ¡ Do not use dyes regularly as fixing salt can damage stainless steel ¡ Do not use color-bleaching agents in the appliance
13Basic operation Basicoperation
Basic operation
13.1Switching on the appliance
Requirement: The appliance has been correctly installed and connected. “Installation and connection”, Page 12 Turn the programme selector to a
programme.
13.2Setting a programme
1. Turn the programme selector and set the required programme. “Programmes”, Page 24

Detergents and care productsen
2. If required, adjust the programme settings. Page 29
13.3Adjusting the programme settings
Requirement: A programme has been set. “Setting a programme”, Page 29 Adjust the programme settings.
“Buttons”, Page 22 Note: The programme settings are not saved permanently for the programme.
13.4Loading laundry
Note: To prevent creasing, note the maximum load for the programmes. “Programmes”, Page 24 Requirements ¡ The laundry is prepared and sor-
ted. “Laundry”, Page 28 ¡ The drum is empty. 1. Open the door. 2. Place the laundry in the drum. 3. Close the door. Ensure that there is no laundry trapped in the door.
13.5Inserting the measuring aid
1. Pull out the detergent drawer.

29

enBasic operation 2. Press down on the insert and re-
move the detergent drawer.

1. Slide the measuring aid forwards.

3. Insert the measuring aid.

2. Fold the measuring aid down and click it into place.

13.6Using the measuring aid
To more easily measure the liquid detergent, you can use a measuring aid in the detergent drawer. Note: Do not use a measuring aid for viscous detergents, for washing powder, or when the prewash or programme end time is activated. Requirements ¡ The detergent drawer Page 18
has been pulled out. ¡ The measuring aid is inserted.
Page 29
30

13.7Adding detergent and care product
Note: Observe the information about detergents and care products Page 29. 1. Pull out the detergent drawer. 2. If required, use the dosing aid.
Page 30 3. Pour in the detergent.
“Detergent drawer”, Page 18 4. If required, add the care product. 5. Push in the detergent drawer.
13.8Starting the programme
Requirement: A programme is set. “Setting a programme”, Page 29 Press Start / Reload.

a The drum rotates and load detection takes place. This can take up to 2 minutes, after which water enters the drum.
a The display shows the programme duration or the programme end time.
a After the programme has ended, the display shows: “End”.
13.9Adding laundry
After the programme starts, you can remove or add laundry depending on the programme status. 1. Press Start / Reload.
The appliance pauses. Note: If you want to add laundry, follow the instructions on the display. “Display”, Page 21 2. Open the door. 3. Add or remove laundry. 4. Close the door. 5. Press Start / Reload.
13.10Cancelling the programme
1. Press Start / Reload. 2. Open the door.
The appliance door remains locked for safety reasons if the temperature and water levels are high. ­ If the temperature is high, start
the Rinse programme. ­ If the water level is high, start
the Spin programme or select a suitable programme for draining. “Programmes”, Page 24 3. Remove the laundry. Page 31

Basic operationen
13.11Resuming the programme when the programme status is Rinse Hold
Requirements ¡ Rinse Stop is activated. ¡ The last rinse cycle of the set pro-
gramme has ended and the laundry is in the rinsing water. 1. Set the Spin programme or a programme for draining the water. “Programmes”, Page 24 2. Press Start / Reload.
13.12Unloading the laundry
1. Open the door. 2. Remove the laundry from the
drum.
13.13Switching off the appliance
1. Turn the programme selector to Off.
2. Turn off the tap. 3. Wipe the rubber gasket dry and re-
move any foreign objects.
4. Leave the appliance door and detergent drawer open so that residual water can evaporate.

31

enChildproof lock
14Childproof lock Childprooflock
Secure Childprooflock your appliance against being operated unintentionally using the controls.
14.1Activating the childproof lock
Press on both 3 sec. buttons for approx. three seconds.
a The display shows . a The control elements are locked. a The childproof lock remains active
even after the appliance has been switched off and in the event of a power cut.
14.2Deactivating the childproof lock
Requirement: To deactivate the childproof lock, the appliance must be switched on. Press on both 3 sec. buttons
for approx. three seconds. So that the programme currently running is not cancelled, the programme selector must be set to the initial programme. a goes out in the display.

15Basic settings Basicsettings
You Basicsettings can configure the basic settings for your appliance to meet your needs.
15.1Overview of the basic settings
1 2 3 4 5

Programme selector with programme positions

2

Set the volume of the signal at the end of the programme:

0 (off) to 4 (very loud)

3

Set the volume of the signal tone emitted when the but-

tons are pressed:

0 (off) to 4 (very loud)

4

Activate (On) or deactivate (OFF) the reminder to clean

the drum.

5

Display the number of finished programmes.

15.2Changing the basic settings
1. Set the programme selector to position 1. Page 32

32

2. Press Spin Speed and, at the same time, turn the programme selector to position 2.
a The display shows the current value.
3. Use the programme selector to select the required basic setting. Page 32
4. To change the value, press Finish in.
5. To save the changes, switch off the appliance.

Cleaning and servicingen
16.2Cleaning the detergent drawer
1. Pull out the detergent drawer. 2. Press down on the insert and re-
move the detergent drawer.

16Cleaning and servi- Cleaningandservicing cing
To keep your appliance working effi- Cleaningandservicing ciently for a long time, it is important to clean and maintain it carefully.
16.1Cleaning the drum
CAUTION Risk of injury! Permanently washing at low temperatures and a lack of ventilation for the appliance may damage the drum and cause injury. Regularly run a programme for
cleaning the drum or wash at temperatures of at least 60 °C. Leave the appliance to dry after every operation with the door open, and leave the detergent drawer to dry. Run the Drum Clean programme without laundry but with washing powder that contains oxygen bleach or a a cleaning agent for caring for the inside of the appliance. “Accessories”, Page 28

3. Pull out the insert upwards. 4. Clean the detergent drawer and in-
sert with water and a brush, and then dry them.

33

enCleaning and servicing 5. Fit the insert and click it into place.

4. Open and remove the maintenance flap.

6. Clean the opening for the detergent drawer.

5. Slide a sufficiently large container under the opening.

7. Push in the detergent drawer.
16.3Cleaning the drain pump
Clean the drain pump regularly, at least once a year, as well as in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump 1. Turn off the tap. 2. Switch off the appliance.
“Switching off the appliance”, Page 31 3. Disconnect the appliance’s mains plug from the power supply.

6. Take the drain hose out of the holder.

34

CAUTION – Risk of scalding!

When you wash at high temperat-

ures, the detergent solution gets

hot.

Do not touch the hot detergent solution.

To allow the detergent solution to flow out into the container, remove the sealing cap.

Cleaning and servicingen
Cleaning the drain pump Requirement: The drain pump is empty. Page 34 1. Since water may remain in the
drain pump, unscrew the pump cap carefully. The filter insert in the pump
housing may become stuck due to coarse particles of dirt. Loosen the dirt and remove the filter insert.

8. Firmly press on the sealing cap.

The pump cap is comprised of two parts which can be taken apart for cleaning. 2. Clean the interior, the thread on the pump cap and the pump housing.

9. Insert the drain hose into the holder.

3. Ensure that the impeller in the drain pump can rotate.

35

enCleaning and servicing 4. Insert the pump cap.
Ensure that the parts of the pump cap are correctly assembled.
5. Screw the pump cap as far as it will go.

Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run a suitable programme for draining after you have emptied the drain pump. 1. Open the water tap. 2. Insert the mains plug. 3. Switch on the appliance. 4. Pour 1 litre of water into compart-
ment II. 5. Select a suitable programme for
draining. “Programmes”, Page 24

The handle on the pump cap must be in a vertical position. 6. Insert and close the maintenance flap.

36

Troubleshootingen

17Troubleshooting Troubleshooting
You Troubleshooting can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its features. Repairs to the appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.

Fault The display goes out and Start / Reload flashes.
“E:30 / -80”

Cause and troubleshooting Energy-saving mode is active Press any button. a The display lights up again. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped. The water outlet hose is connected too high. Install the water outlet hose at a maximum height of
1 metre. Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water
hose. “Connecting the appliance”, Page 14 Drain pump is blocked. Clean the drain pump. Page 34 Pump cover is not correctly assembled. Correctly assemble the pump cover. The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way into the appliance. The handle on the pump cap must be in a vertical position. Detergent dosage is too high.

37

enTroubleshooting Fault “E:30 / -80” “H:32” “E:30 / -10” and/or
flashes. 38

Cause and troubleshooting Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into compartment II (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next washing cycle with the same load.
The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. The water pressure is low. No remedial action possible. The filters in the water inflow are blocked. Clean the filters in the water inflow. The tap is turned off. Turn on the tap. The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or
jammed.
Water level measurement system is defective. Note: With the error message, the appliance starts a draining process. 1. First wait approx. 5 minutes until the drain process
ends. 2. To reset the error message, switch the appliance
off. 3. Switch the appliance back on. 4. If the error message is displayed again, call cus-
tomer service. “Customer Service”, Page 47
The automatic voltage control system detects an unauthorised voltage drop. No remedial action possible. Note: If the power supply is stable, the programme continues to run as normal. Voltage under-usage may cause extension of a programme. No remedial action possible.

Troubleshootingen

Fault lights up. flashes.
“E:30/-20”
All other error codes.
The appliance is not working.

Cause and troubleshooting The temperature is too high. Wait until the temperature has dropped. Cancel the programme.
“Cancelling the programme”, Page 31
Water level is too high. Select a suitable programme for draining.
“Programmes”, Page 24
Door is not closed. Close the door. Laundry is caught in the door. Remove any trapped laundry. Drum cleaning is required. “Cleaning the drum”, Page 33 Detergent dosage is too high. Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Additional water is added. Do not add any extra water to the appliance while it
is operating.
Solenoid valve defective. Call the after-sales service.
“Customer Service”, Page 47
Malfunction 1. Switch the appliance off and then on again. 2. If the message appears again, disconnect the appli-
ance from the power supply for at least 30 seconds by pulling out the plug or by switching off the relevant circuit breaker in the fuse box. a If the fault was a one-off, the message disappears. 3. If the message appears again, call the after-sales service. Please specify the exact error message when calling. “Customer Service”, Page 47
The mains plug of the power cord is not plugged in. Connect the appliance to the power supply. The circuit breaker in the fuse box has tripped. Check the circuit breaker in the fuse box. There has been a power cut. Check whether the lighting in your room or other
appliances are working.

39

enTroubleshooting

Fault

Cause and troubleshooting

The programme does Start / Reload has not been pressed.

not start.

Press Start / Reload.

Door is not closed. Close the door.

Childproof lock is activated. Deactivate childproof lock.
“Deactivating the childproof lock”, Page 32

Finish in is activated. Check whether Finish in is activated.
“Buttons”, Page 22

Laundry is caught in the door. Remove any trapped laundry.

The door cannot be opened.

The temperature is too high. Wait until the temperature has dropped. Cancel the programme.
“Cancelling the programme”, Page 31

Water level is too high. Select a suitable programme for draining.
“Programmes”, Page 24

Power failure. Open the door using the emergency release.
“Emergency release”, Page 46

The water is not drain- Drain pipe or water outlet hose is blocked.

ing.

Clean the drain pipe and the water outlet hose.

Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped.

Drain pump is blocked. Clean the drain pump. Page 34

The water outlet hose is connected too high. Install the water outlet hose at a maximum height of
1 metre.

Pump cover is not correctly assembled. Correctly assemble the pump cover.

Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into compartment II (not for outdoor clothing, sportswear or items stuffed with down).

40

Troubleshootingen

Fault

Cause and troubleshooting

The water is not drain- Reduce the amount of detergent for the next wash-

ing.

ing cycle with the same load.

Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water
hose. “Connecting the appliance”, Page 14

The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap must be in a vertical position.

Water is not flowing in. Detergent is not being dispensed.

Start / Reload has not been pressed. Press Start / Reload. The filters in the water inflow are blocked. Clean the filters in the water inflow. The tap is turned off. Turn on the tap.

The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or
jammed.

The spin cycle runs several times.

The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault ­ no action required.

Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

The programme dura- The programme operation is optimised electronically.

tion changes during This may change the programme duration.

the wash cycle.

Not a fault ­ no action required.

The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault ­ no action required.

Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

Foam detection system switches on a rinse cycle if foam build-up is too high. Not a fault ­ no action required.

41

enTroubleshooting

Fault No water is visible in the drum. Drum jerks after the programme starts. Residual water is present in the compartment . Vibrations and movement of the appliance whilst spinning.
Drum rotates, water does not flow in. Heavy foam build-up
High spin speed not reached.

Cause and troubleshooting Water is below the visible area. Not a fault ­ no action required. Do not add any extra water to the appliance while it
is operating. This is caused by an internal motor test. Not a fault ­ no action required. Insert in compartment is blocked. “Cleaning the detergent drawer”, Page 33
Appliance is not correctly aligned. “Aligning the appliance”, Page 15 The appliance feet are not fixed. Secure the appliance feet.
“Aligning the appliance”, Page 15 Transit bolts have not been removed. “Removing the transit bolts”, Page 13. Load detection is active. Not a fault ­ no action required. Note: The load detection can take up to two minutes. Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into compartment II (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next washing cycle with the same load. A low spin speed is selected. The next time you run a wash cycle, set a higher spin speed. Reduced Ironing is activated. Select the programmes that are suitable for the type of fabric. Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme.

42

Troubleshootingen

Fault The spin programme does not start.
Rushing, hissing noise. Loud noises during the spin cycle.
Banging noises, rattling in the drain pump. Slurping, rhythmical suction noise. Creasing.

Cause and troubleshooting Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. Water is flushed under pressure into the detergent drawer. Not a fault ­ normal operating noise. Appliance is not correctly aligned. “Aligning the appliance”, Page 15 The appliance feet are not fixed. Secure the appliance feet.
“Aligning the appliance”, Page 15 Transit bolts have not been removed. “Removing the transit bolts”, Page 13. Foreign bodies have got into the drain pump. “Cleaning the drain pump”, Page 34.
The drain pump is active, the detergent solution is pumped out. Not a fault ­ normal operating noise. The spin speed is too high. The next time you run a wash cycle, set a lower
spin speed. The load is too large. The next time you run a wash cycle, reduce the
amount of laundry being loaded. Unsuitable programme for the type of fabric. Select the programmes that are suitable for the
type of fabric.

43

enTroubleshooting

Fault

Cause and troubleshooting

Detergent or fabric Too much detergent/fabric softener in the detergent

softener drips off the drawer.

seal and collects on the door or in the seal

When dosing liquid detergent and fabric softener, observe the marking in the detergent drawer and

fold.

do not dose above this.

The spin result is not satisfactory. The laundry is too wet/too damp.

A low spin speed is selected. The next time you run a wash cycle, set a higher
spin speed. Start the Spin programme.
Reduced Ironing is activated. Select the programmes that are suitable for the
type of fabric.

Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.

Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped.

The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum.

Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

Start the Spin programme.

Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum.

Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

Start the Spin programme.

Detergent residue on the damp washing.

Detergents may contain water-insoluble substances that deposit on the laundry. Start the Rinse programme.

Detergent residue on the dry laundry.

Detergents may contain water-insoluble substances that deposit on the laundry. Brush out the laundry after washing and drying.

44

Troubleshootingen

Fault

Cause and troubleshooting

Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. 1. Connect the water supply hose correctly.
“Connecting the water inlet hose”, Page 14 2. Tighten the screw connection.

Water is leaking out at The water outlet hose is damaged. the water outlet hose. Replace the damaged water outlet hose.

Water outlet hose is not connected correctly. Connect the water outlet hose correctly.
“Water outlet connection types”, Page 15

Odours have formed in the appliance.

Humidity and detergent residue may promote the formation of bacteria. “Cleaning the drum”, Page 33 If you are not using the appliance, leave the door
and detergent drawer open so that residual water can evaporate.

Damp stains have formed on the fabrics after the end of the Iron Assist programme.

Water droplets from the drum or from the door have moistened the fabrics. The drops come from either condensed steam or the residual moisture from the previous wash programme. Iron the fabrics or hang them up to dry.

Fabric softener re-

The use of fabric softener is not supported for the se-

mains in the detergent lected programme.

drawer.

Before washing, check whether the use of fabric

softener is supported for the selected programme.

“Programmes”, Page 24

Water is leaking from Dirt on the door or seal causes leaks.

below the door.

Clean the door and the seal.

45

enTransportation, storage and disposal
17.1Emergency release
Releasing the door Requirement: The drain pump is empty. Page 34 1. ATTENTION! Escaping water may
cause material damage. Do not open the door if you can
see water through the glass. Pull the emergency release downwards with a tool and release.

18.2Inserting the transit bolts
Secure the appliance before transportation using transit bolts in order to prevent transport damage. 1. Use a screwdriver to remove the 4
cover caps.

a The door lock is released. 2. Insert the maintenance flap and
lock it into place. 3. Close the maintenance flap.
18Transportation, stor- Transportation,storageanddisposal age and disposal
Transportation, storage and disposal
18.1Removing the appliance
1. Turn off the tap. 2. Empty the water inlet hose. 3. Switch off the appliance.
“Switching off the appliance”, Page 31 4. Unplug the appliance’s mains plug. 5. Drain the water. “Cleaning the drain pump”, Page 34 6. Detach the hoses.

Keep the cover caps. 2. Insert the 4 transit bolts.
“Removing the transit bolts”, Page 13
18.3Using the appliance again
For further information, see “Installation and connection”, Page 12 and “Starting an empty washing cycle”, Page 16.

46

18.4Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Do not install the appliance behind
a door as this may obstruct the appliance door or prevent it from opening. With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close. 1. Unplug the appliance from the mains. 2. Cut through the power cord. 3. Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Customer Serviceen
19Customer Service CustomerService
Function-relevant CustomerService genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area. Note: Under the terms of the manufacturer’s warranty the use of Customer Service is free of charge. Detailed information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website. If you contact Customer Service, you will require the product number (ENr.) and the production number (FD) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.
19.1Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD) on the appliance’s rating plate. Depending on the model, the rating plate is located: ¡ On the inside of the door. ¡ On the inside of the maintenance
flap. ¡ On the rear of the appliance. Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.

47

enConsumption values

20Consumption values Consumptionvalues

The Consumptionvalues following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicative only and were determined in accordance with the applicable standard EN60456.

Programme

Load (kg)

Pro- Energy

gramm con-

e dura- sump-

tion

tion

(h:min)1 (kWh/

cycle)1

Water consumption (l/ cycle)1

Max- Spin imum speed temper- (rpm)1 ature (°C) 5 mins1

Residual moisture (%)1

Eco 40-602 10.0 3:50 0.990 77.0 35

1351 52.00

Eco 40-602 5.0

2:55 0.460 46.0 28

1400 50.00

Eco 40-602 2.5

2:30 0.220 34.0 23

1400 55.00

Cottons 20 °C

10.0 3:30 0.410 98.0 24

1400 49.00

Cottons 40 °C

10.0 3:30 1.300 98.0 44

1400 49.00

Cottons 60 °C

10.0 3:30 1.900 98.0 60

1400 49.00

Easy

4.0

Care 40 °C

2:30 0.900 63.0 45

1200 28.00

Mixed

4.0

Load 40 °C

1:05 0.700 44.0 42

1400 51.00

Wool 30 °C

2.0

0:40 0.350 48.0 28

800

25.00

1 Due to the influence of water pressure, hardness and inlet temperature, ambient temperature, type, amount and soiling of laundry, detergent used, fluctuations in the power supply and the selected additional functions, the actual values may deviate from the stated values.
2 Test programme in accordance with the EU Ecodesign Directive and the EU Energy Labelling Regulation with cold water (15 °C).

21 Technical data Technicaldata

Technical data
Appliance height Appliance width Appliance depth

84.5 cm 59.8 cm 58.8 cm

Appliance depth with door closed Appliance depth with door open Weight Maximum load

63.2 cm
104.9 cm
74.6 kg 10.0 kg

48

Mains voltage

220-240 V, 50-60 Hz

Minimum in- 10 A stallation protection

Nominal power 2300 W

Power consumption

¡ Off mode: 0.10 W
¡ Left-on mode: 0.40 W

Water pressure

¡ Minimum: 100 kPa (1 bar)
¡ Maximum: 1000 kPa (10 bar)

Length of the wa- 150 cm ter inlet hose

Length of the wa- 150 cm ter outlet hose

Length of the power cord

210 cm

More information about your model can be found online at https:// eprel.ec.europa.eu/qr/18593691. This web address is linked to the official EU EPREL product database.

Technical dataen

1 Only applies to countries in the European Economic Area 49

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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service directory.

BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY www.bosch- home.com
A Bosch Company
9001916613
9001916613 (040116) en

Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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