Focusrite RedNet D64R 64 Channel MADI Dante Bridge User Guide
- August 11, 2024
- Focusrite
Table of Contents
- Focusrite RedNet D64R 64 Channel MADI Dante Bridge
- Product Usage Instructions:
- About this User Guide
- Introduction
- Installation Guide
- Physical Characteristics
- Power Requirements
- MADI Modes
- Pull Up and Pull Down Operation
- Other RedNet System Components
- Appendix
- Performance and Specifications
- Troubleshooting
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Focusrite RedNet D64R 64 Channel MADI Dante Bridge
Specifications:
- Model: RedNet 6 and RedNet D64R
- Version: 1.0
- Power Supply: Universal PSU (100V – 240V)
- Network Connection: RJ45 [etherCON]
Product Usage Instructions:
Installation Guide
The RedNet 6/D64R unit comes with various connections and features for optimal
functionality.
Front Panels
- AC Power Switch: Controls the power supply
- Power Indicator(s): Display the power status
- RedNet Network Status Indicators: Show sample rate and network status
- MADI Input Indicators: Display MADI input status
Rear Panels
- IEC Mains Inlet [PSU A]: Connect to AC mains supply
- D64R: IEC Mains Inlet B: Input connector for backup power source
- Network Port [Primary]: RJ45 [etherCON] connection for Dante network
- D6b4R: Secondary Network Port: Secondary Dante network connection for redundancy or switch mode
FAQ:
Q: How do I switch between power supplies on RedNet 6 and RedNet D64R?
A: The default power supply is PSU A. If both supplies are functioning, PSU A
will be used. In case of a fault, PSU B can seamlessly take over. For UPS
application, connect to input B on D64R.
About this User Guide
This User Guide applies to both the RedNet 6 and RedNet D64R MADI Bridge
interfaces. It provides information about installing each unit and how either
can be connected into your system.
All references relating to the RedNet 6 are also applicable to the RedNet
D64R. In any instances where names or values differ, the screening or value
for the D64R unit will be appended in square brackets, e.g., “Power [PSU A]”.
D64R:
Any information relevant to only one device will be separated like this.
A RedNet System User Guide is also available from the RedNet product pages of
the Focusrite website. The Guide provides a detailed explanation of the RedNet
system concept, that will help you achieve a thorough understanding of its
capabilities. We recommend all users, including those already experienced in
digital audio networking, take the time to read through the System User Guide
so that they are fully aware of all the possibilities that RedNet and its
software have to offer.
If this user guide doesn’t include the information you need, you can find a
collection of common technical support queries at:
focusritepro.zendesk.com
Box Contents
- RedNet 6 [D64R] unit
- 1 [2] x IEC AC mains cables
- 2 x IEC mains cable retaining clips (See IEC Power Cord Retaining Clip [8])
- 2m Cat 6 Ethernet cable [D64R only]
- Safety information cut sheet [RedNet 6 only]
- RedNet Getting Started Guide
- Product registration card, provides links to:
- RedNet Control
- RedNet PCIe drivers (included with RedNet Control download)
- Audinate Dante Controller (installed with RedNet Control)
- Dante Virtual Soundcard (DVS) Token and download instructions
Introduction
Thank you for purchasing the Focusrite RedNet 6/D64R.
- RedNet 6/D64R MADI Bridge is a 1U 19in rack-mount unit that provides an interface between any MADI (AES10) device and the RedNet Ethernet audio system.
- Support for up to 64 channels of digital audio I/O at standard sample rates (44.1/48kHz) from a MADI system – 32 channels at 96kHz and 16 at 192kHz.
D64R:
- Dual Ethernet connectors (primary and secondary) on the rear panel allow maximum network reliability with seamless switchover to a standby network in the unlikely event of a network failure. These ports may also be used to daisy-chain additional units when operating in Switched mode.
- Redundant power supplies (PSU A and B) with separate input sockets on the rear panel allow one supply to be connected to an uninterruptible source. Each PSU’s status can be monitored remotely over the network or from the front panel.
- The MADI connection can use both BNC coax and standard duplex fibre interfaces.
- A Sample Rate Converter (SRC) on each input and output allows instant operation with any MADI source, irrespective of the sample rate or clocking of the Dante audio network.
- Word Clock I/O on BNC connectors allows synchronisation of the Dante network or the MADI stream to house clock, plus syncing external equipment to the Dante network.
- The front panel contains a set of LEDs to confirm network status, sample rate, clock sources and MADI interface settings.
Installation Guide
RedNet 6/D64R Connections and Features
Front Panels
-
AC Power Switch
-
Power Indicator(s)
- Power [PSU A] – Illuminates when an AC input is applied and all DC outputs are present.
D64R: PSU B – Illuminates when an AC input is applied and all DC outputs are present. When both supplies are functioning and have AC inputs, PSU A will be the default supply.
- Power [PSU A] – Illuminates when an AC input is applied and all DC outputs are present.
-
RedNet Network Status Indicators:
- CONNECTED [PRIMARY] – Illuminates when the device is connected to an active Ethernet network. [Also illuminates to indicate network activity when operating in Switched mode.]
- D64R: SECONDARY – Illuminates when the device is connected to an active Ethernet network. Not used when operating in Switched mode.
- LOCKED – Illuminates when a valid sync signal is received from the network, or when the RedNet 6/D64R unit is Network Leader. Flashes if external clock is selected but not connected.
-
RedNet Sample Rate Indicators
Five orange indicators: 44.1 kHz, 48 kHz, x2 (multiple of 44.1 or 48), x4 (multiple of 44.1 or 48) and sample rate PULL UP/DOWN. These Indicators illuminate individually or in combination to indicate the sample rate being used. For example, for a 96kHz Pull Up/Down setting, the 48kHz, x2 and Pull Up/Down indicators will illuminate. -
RedNet Clock Source Indicators
When RedNet 6/D64R is the clock leader of the Dante network, one of the following indicators will illuminate:- INTERNAL – Orange LED, indicates that unit is locked to its internal clock.
- MADI INPUT – Orange LED, indicates that unit is locking to MADI input.
- WORD CLOCK – Orange LED, illuminates to indicate an external Word Clock sync is in use. MADI Input Indicators
If a selected input signal is either invalid or not present, the input source LED will flash.
COAXIAL – Orange LED, indicates that Coax is the selected input, or that AUTO is selected and the BNC input is valid.
OPTICAL – Orange LED, indicates that Optical is the selected input, or that AUTO is selected, and the Optical input is valid.
D64R: AUTO – Indicates that input selection is automatically set (Optical, preferred). This LED will flash if Auto is selected, but neither input (COAX or Optical) is valid.
-
Clock Source [MADI Clock]
-
D64R:SRC – Orange LED, indicates that SRC is currently active.
REDNET – Orange LED, indicates that MADI signal is using the network clock. -
MADI INPUT – Orange LED, indicates that MADI output clock is locked to the input rate.
-
WORD CLOCK – Orange LED, indicates that MADI input/output is locked to the incoming word clock signal on rear panel BNC.
-
-
MADI Status [Signal]
- RedNet 6:SRC – Orange LED, indicates that SRC is currently active.
- D64R:INPUT – Green LED, indicates a signal present at the selected MADI input. The LED will light if any of the channels in the input stream has a value of -42dB(fs) or higher.
- D64R:OUTPUT – Green LED, indicates a signal present at the selected MADI output. Illuminates as for Input signal.
- O/P VARISPEED [VARISPEED] – Orange LED, indicates that the unit is running in 56-channel MADI mode. This LED will flash when either:
- the signal is out of MADI tolerance (beyond 1% of nominal) and the unit is NOT in 56- channel mode, or…
- if ‘MADI follow Rx’ is set and an invalid input is detected.
Rear Panels
-
IEC Mains Inlet [PSU A] Standard IEC receptacle for connection of AC mains. RedNet 6/D64Rs feature ‘Universal’ PSUs, enabling them to operate on any supply voltage of between 100V and 240V.
Note
Initial use requires fitment of the plug retaining clip – see IEC Power Cord Retaining Clip [8]. -
D64R: IEC Mains Inlet B Input connector for backup mains power source. Power supply B remains on standby but will seamlessly take over if PSU A develops a fault or loses its mains input supply.
If an uninterruptible supply (UPS) is available, it is recommended that this is applied to input B. -
Network Port [Primary] RJ45 [etherCON] connection for the Dante network. Use standard Cat 5e or Cat 6 network cables to connect to a local Ethernet switch to connect the RedNet 6/D64R to
the RedNet network. Adjacent to each network socket are LEDs which illuminate to indicate a valid network connection plus network activity.
See Connector Pinouts [16] for more information. -
D64R: Secondary Network Port Secondary Dante network connection where two independent Ethernet links are being used (Redundant mode) or an additional port on an integral network switch on the primary network (Switched mode).
-
MADI I/O – BNC Coax
Input and output BNC connectors for 75 Ω coaxial cable. -
MADI I/O – Optical
Duplex SC optical connector. Fibre standard is 62.5/125 Multimode. -
Word Clock Out Provides an output of the chosen system clock reference (can be switched between base rate or network rate).
-
Word Clock In
Allows synchronisation of the Dante network to house word clock.
Power Connection
This information is only applicable to the RedNet D64R.
IEC Power Cord Retaining Clip
RedNet D64R is supplied with IEC power cord retaining clips. These prevent
accidental disconnection of a power cord during use. When the unit is first
installed, the retaining clips need to be attached to power input sockets on
the rear panel.
Insert each clip by squeezing together the legs as shown in the first image
below, aligning the pins with the through-holes on the IEC fixing posts one at
a time, and then releasing.
Ensure that the orientation of each clip is as shown in the other images
below, or the effectiveness will be compromised.
Physical Characteristics
RedNet 6/D64R dimensions are illustrated in the diagram above.
RedNet 6/D64R requires 1U of vertical rack space and at least 350 mm of rack
depth, to allow for cables. RedNet 6/D64R weighs 3.74 (4.32) kg and for
installations in a fixed environment (e.g., a studio), the front-panel
mounting screws will provide adequate support. If the units are to be used in
a mobile situation (e.g.,
flight-cased for touring, etc.), consideration should be given to using side
support rails within the rack.
RedNet 6/D64R generates little significant heat and is cooled by natural
convection. The ambient operating temperature of the device is 50 degrees
Celsius.
Ventilation is via slots in the enclosure at both sides. Do not mount RedNet
6/D64R immediately above any other equipment which generates significant heat,
for example, a power amplifier. Also, ensure that when mounted in a rack, the
side vents are not obstructed.
Power Requirements
RedNet 6/D64R is mains-powered. It incorporates ‘Universal’ power supplies, which can operate on any AC mains voltage from 100V to 240V. The AC connections are made via a standard 3-pin IEC connectors on the rear panel.
D64R:
When PSU A and PSU B are both connected, PSU A becomes the default supply and
therefore draws more current than B. If a backup mains supply is provided from
an uninterruptible source, it is recommended that this is connected to input
B.
One or two mating IEC cables are supplied with the unit – these should be
terminated with mains plugs of the correct type for your country.
The AC power consumption of the RedNet 6/D64R is 30VA.
Please note that there are no fuses in RedNet 6/D64R, or other user-
replaceable components of any type. Please refer all servicing issues to the
Customer Support Team (see “Customer Support and Unit Servicing” on page 19).
RedNet 6/D64R Operation
First Use and Firmware Updates
Your RedNet 6/D64R may require a firmware update when it is first installed
and switched on. Firmware updates are initiated and handled automatically by
the RedNet Control application.
Important
You must not interrupt the firmware update procedure – either by switching off
power to the RedNet 6/D64R unit or the computer on which RedNet Control is
running, or by disconnecting either from the network.
From time to time, Focusrite will release RedNet firmware updates within new
versions of RedNet Control. We recommend keeping all RedNet units up to date.
RedNet 6/D64R – Digital Clocking
Your RedNet 6/D64R can operate across two separate clock domains:
-
The RedNet network clock
-
The MADI audio clock
It is not necessary for these two domains to be synchronous, so independent clock sources can be used. This is made possible by the use of sample rate converters in the product’s audio input/output.
There are three possible RedNet clock sources available under ‘RedNet Clock Source’ in RedNet Control: -
Internal: Select to clock to the network via Cat 5e/6 cable (RedNet 6/D64R can also act as network leader clock).
-
Word Clock Input: Select to clock to an external word clock via BNC.
-
MADI Input: Select to clock to the MADI device via Optical or Coaxial MADI.
When sample rate conversion is enabled, the clock source of the MADI output and the RedNet 6/D64R can be selected independently in the RedNet Control application under “Sample Rate Converters”.
When sample rate conversion is disabled, the MADI output will be synchronous with the RedNet network. In this case, the selection of clock source for the unit is made under ‘RedNet Clock Source’. If MADI and the Network are to run synchronously, the following rules must be followed: -
With Internal as the clock source, it’s important any device sending a MADI signal to RedNet 6/D64R is also receiving a word clock signal from the RedNet 6/D64R or another RedNet unit.
-
With Word Clock In as the clock source, any device which is sending a MADI signal to RedNet 6/D64R must also receive a valid clock signal from the same source as RedNet 6/ D64R.
-
The RedNet 6/D64R Word Clock Output may be switched via the RedNet Control application to output one of four clock signals under “Word Clock Output”:• Network Clock: Select to output the same sample rate as the network.
-
Network Clock (Base Rate): Select to output the base rate of the network (44.1kHz/48kHz).
-
Word Clock Input: Select to output the same clock as the Word Clock Input. (Note: Switchable 75 ohm termination can be selected via RedNet Control.)
-
MADI Input: Select to output the same clock as the MADI Input clock.
MADI Modes
RedNet 6/D64R supports both varispeed and non-varispeed MADI modes. Non-
varispeed mode enables up to 64 channels I/O at 48 kHz. Varispeed mode enables
up to 56 channels I/O at 48kHz. The MADI input of RedNet 6/D64R will
automatically detect the channel count of incoming signals, meaning the user
does not nee to adjust any settings. When ‘Follow Rx’ (as described below) is
set, the MADI output of RedNet 6/D64R will automatically be set to match the
incoming MADI signal.
The RedNet 6/D64R MADI input select is auto-sensing by default, although
manual override is provided in the RedNet Control application. When Auto mode
is selected and both coaxial and optical inputs are present, RedNet 6/D64R
will automatically prefer the optical input. If the optical cable is removed
from the RedNet 6/D64R input, the unit will automatically switch to the
coaxial input. If Auto Input is selected while no valid coaxial or optical
input is present, both the optical and coaxial input indicators will flash.
The RedNet 6/D64R MADI output has three varispeed states selectable from the
RedNet 6/D64R spanner menu in the RedNet Control application under “MADI
Output Varispeed”:
- Follow Rx: Select to match the channel count of the incoming MADI signal.
- Fixed (64/32/16): Select to specify 64, 32 or 16 channels depending on the sample rate.
- Varispeed (56/28/14): Select to specify 56, 28 or 14 channels depending on the sample rate.
In addition to the varispeed states, the RedNet 6/D64R MADI output is capable of a range of sample rates. These can be selected in the RedNet Control application under “Sample Rate Convertors > MADI Rate”:
- Follow Rx (Rate & Varispeed): Select when a MADI input is present, the MADI output of RedNet 6/D64R will automatically match the MADI input for Sample Rate (Rate) and channel count (Varispeed).
- Single (64/56): Select to output 44.1 or 48kHz
- Dual (32/28): Select to output 88.2 or 96kHz
- Quad (16/14): Select to output 176.4 or 192kHz
Pull Up and Pull Down Operation
RedNet 6/D64R is able to operate at a specified pull-up or pull-down
percentage as selected in the Dante Controller application.
When operating in 64-channel (i.e. non-varispeed) mode, MADI is not capable of
operating at greater than approximately ±1% of the nominal sample rate. This
may become a problem when the network clock domain is pulled up beyond 1% of
nominal. In this condition, the Output Varispeed indicator on the front panel
will flash to indicate that the output is out of MADI tolerance. Therefore, to
continue generating a valid RedNet
6/D64R MADI output, it would be necessary to operate the MADI output
in56-channel (varispeed) mode, use sample rate conversion or reduce the
network rate to within 1% of nominal sample rate.
Sample Rate Converters
Sample Rate Conversion will need to be switched in for any sources that are
not using the current system clock as a reference signal. This can be enabled
in the RedNet Control application under the ‘Sample Rate Converter’ menu.
This can be particularly useful in post-production environments where the
network audio is pulled up or down, but it is necessary to have the MADI
stream run at a base sample rate to interface – for example – with a mixing
console.
Note
Engaging the sample rate converters will increase the overall latency of the
device.
Other RedNet System Components
The RedNet hardware range includes various types of I/O interface and the
PCIe/ PCIeR digital audio interface cards which are installed in the system’s
host computer or in a chassis.
All the I/O units can be considered as “Break-Out” (and/or “Break-In”) boxes
to/from the network, and all are built-in mains-powered, 19” rackmount
housings unless otherwise stated.
There are also three software items, RedNet Control, Dante Controller and
Dante Virtual Soundcard.
Using RedNet Control
RedNet Control will reflect the status of the RedNet units present in the
system, presenting an image representing each hardware unit.
The screenshots above show a RedNet 6 and RedNet D64R, with signal present on every channel and a locked network connection with SRC’s turned off.
- D64R: PSUs A and B – Each illuminates if PSU has power input and all DC outputs are present.
- D64R: Network[s] – Each illuminates if a valid connection is present.
- Locked – Unit is successfully locked to the network (changes to the red cross if not locked).
- Network Leader – Illuminated, indicating that unit is the network leader.
External Clock –
- Green: Illuminates when external clock is selected and locked.
- Amber: Illuminates when external clock is selected but not locked.
- Red: Illuminates when external clock is selected but not connected.
Signal Metering
Each input and output channel has a virtual signal indicator. Five different
states are represented:
- Black: No signal present
- Dim green: > –126 dBFS
- Green: –42 dBFS
- Amber: –6 dBFS
- Red: 0 dBFS
- SRC: Indicates sample rate converters are active.
ID (Identification)
Clicking the ID icon identifies the device being controlled by flashing its
front panel LEDs.
Tools Menu
Clicking on the Tools icon gives you access to the following system settings:
MADI Input Select
Only one can be selected at any time:
-
Auto
-
Coaxial
-
Optical
MADI Output Varispeed
Only one can be selected at any time: -
Follow Rx (Rate and Varispeed)
-
Fixed (64/32/16)
-
Varispeed (56/28/14)Preferred Leader
On/Off state.
RedNet Clock Source
Only one can be selected at any time:
- Internal (RedNet 6/D64R is network leader but running from internal clock)
- Word Clock Input
- MADI Input
Word Clock Input Termination
Tick option On/Off. (Terminates word clock input BNC with 75 Ω.)
Word Clock Output
Only one can be selected at any time:
- Network
- Network (Base Rate)
- Word Clock Input
- MADI Input
Sample Rate Converters
- Enable – Tick option On/Off
- MADI Output Rate – Only one can be selected at any time.
- Follow Rx (Rate and Varispeed)
- Single Rate (64/56)
- Double Rate (32/28)
- Quad Rate (16/14)
- SRC Clock Source – Only one can be selected at any time.
- RedNet
- Word Clock Input
- MADI Input
Appendix
Connector Pinouts
Ethernet Connector
Performance and Specifications
Sample Rate Converters ****
Sample Rate Lock Range| 41 to 216 kHz (MADI)
Gain Error| -0.01 dB
Dynamic Range| > 139 dB (-60 dBFS method)
THD + N| < -130 dB (0.00003%); 0 dBFS input
Latency| 43 to 196 samples (Network and MADI sample rate dependent)
MADI Clock Sources| RedNet, MADI Input and Word Clock
Digital Performance ****
Supported Sample Rates| 44.1 / 48 / 88.2 / 96 / 176.4 / 192 kHz (-4% / -0.1% /
+0.1% / +4.167%) at 24 bit
Clock Sources| Internal, MADI or from Dante Network Leader
Ext. Word Clock Range| Nominal sample rate ±7.5%
Rear Panel Connectivity
MADI Coaxial
Electrical Standard| As per AES10:2008
Recommended Cable| 75Ω characteristic impedance
Connector| BNC 75Ω
MADI Optical
Optical Standard| As per AES10:2008 (ISO/IEC 9314-3, FDDI, ANSI X3.166)
Recommended Cable| (OM1) Multi-mode, Graded-index, 62.5μm core, 125μm cladding
(OM2) Multi-mode, Graded-index, 50μm core, 125μm cladding OM1 adheres to
AES10:2008
RedNet 6/D64R supports OM2 if 3rd Party Device also supports OM2.
Connector| Duplex SC
Word Clock
Input| 1 x BNC 75Ω port (switchable termination)
Output| 1 x BNC 75Ω port
PSU and Network
PSU| 1 [2] x IEC Inputs with retaining clips
Network| 1 x RJ45 [2 x etherCON NE8FBH-S, also compatible with standard RJ45
connectors
(Accommodates rugged etherCON NE8MC. Does not intermate with Cat 6 cable
connector NE8MC6-MO and NKE65 cable)]
| Front Panel Indicators
---|---
Power [PSU A]| Green LED. Illuminates when an AC input is applied and all DC
outputs are present
PSU B
[D64R only]
| Green LED. Illuminates when an AC input is applied and all DC outputs are
present
Network Connected [Primary]| Green LED. Indicates that a network connection is
present [on Primary port when in Redundant mode. When in Switched mode, a
valid network connection at either Primary or Secondary network port will
cause this LED to illuminate]
Network Secondary
[D64R only]
| Green LED. Indicates that a network connection is present on secondary port
when in redundant mode. Not used in switched mode
Network Locked| Green LED. When unit is network follower, shows valid network
lock. When unit is network leader, shows lock to indicated clock source.
Flashing indicates external clock is selected but not connected
Sample Rate| Orange LED for each: 44.1 kHz, 48 kHz, x2, x4
Pull Up/Down| Indicates unit is set to operate on a Dante pull up/down domain
RedNet Clock Source| Orange LED for each: Internal, MADI Input and Word Clock
MADI Input| Orange LED for each: Coaxial, Optical [and Auto]
MADI Clock Source| Orange LED for each: [SRC], RedNet, MADI Input and Word
Clock
MADI Status
[RedNet 6]
| Orange LED for each: SRC & O/P Varispeed
Signal
[D64R only]
| 2 Green LEDs: 1 input/1 output. Illuminate at -126 dBFS. Orange LED:
Varispeed
| Network Modes [D64R Only]
---|---
Redundant| Allows unit to connect to two independent networks
Switched| Connects both ports to integrated network switch allowing daisy-
chaining of device
Channel Count
MADI Clock| RedNet Clock:| |
| Single| Double| Quad
Single| 64| 32| 16
Single – Varispeed| 56| 32| 16
Double| 32| 32| 16
Double – Varispeed| 28| 28| 16
Quad| 16| 16| 16
Quad – Varispeed| 14| 14| 14
| Dimensions
---|---
Height| 44.5mm / 1.75” (1RU)
Width| 482.6mm / 19”
Depth| 308mm / 12.13”
| Weight
---|---
Weight| 3.74 [4.32] kg
| Power
---|---
PSU(s)| 1 [2] x Internal, 100-240V, 50/60Hz, consumption 30W
Notices
Focusrite Warranty and Service
- All Focusrite products are built to the highest standards and should provide reliable performance for many years, subject to reasonable care, use, transportation and storage.
- Many of the products returned under warranty are found not to exhibit any fault. To avoid unnecessary inconvenience to you in terms of returning the product please contact Focusrite support.
- If a Manufacturing Defect becomes evident in a product within 36 months from the date of the original purchase, Focusrite will ensure that the product is repaired or replaced free of charge.
- A Manufacturing Defect is defined as a defect in the performance of the product as described and published by Focusrite. A Manufacturing Defect does not include damage caused by post-purchase transportation, storage or careless handling, nor damage caused by misuse.
- Whilst this warranty is provided by Focusrite the warranty obligations are fulfilled by the distributor responsible for the country in which you purchased the product.
- In the event that you need to contact the distributor regarding a warranty issue, or an out-of-warranty chargeable repair, please visit: focusrite.com/distributors
- The distributor will then advise you of the appropriate procedure for resolving the warranty issue. In every case, it will be necessary to provide a copy of the original invoice or store receipt to the distributor. If you cannot provide proof of purchase directly, then you should contact the reseller from whom you purchased the product and attempt to obtain proof of purchase from them.
- Please do note that if you purchase a Focusrite product outside your country of residence or business you will not be entitled to ask your local Focusrite distributor to honour this limited warranty, although you may request an out-of-warranty chargeable repair.
- This limited warranty is offered solely to products purchased from an Authorised Focusrite Reseller (defined as a reseller who has purchased the product directly from Focusrite Audio Engineering Limited in the UK, or one of its Authorised Distributors outside the UK).
- This Warranty is in addition to your statutory rights in the country of purchase.
Registering Your Product
To access optional bundled software, please register your product at:
focusrite.com/register
- Customer Support and Unit Servicing
- You can contact our Customer Support team:
- Email: focusriteprosupport@focusrite.com
- Phone (UK): +44 (0)1494 836 384
- Phone (USA): +1 (310) 450 8494
Troubleshooting
If you are experiencing problems with your RedNet 6/D64R, we recommend you visit our Support Help Centre at: focusritepro.zendesk.com
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