Transcend DP550B DrivePro 550 Dual Camera Dashcam User Manual

Transcend DP550B DrivePro 550 Dual Camera Dashcam User Manual

Package Contents

The DrivePro dashcam package includes the following items:

Getting Started

Overview

Inserting a microSD Memory Card

You must insert a microSD memory card into the DrivePro before you can start recording.

1. Insert a microSD memory card into the appropriate card slot on the bottom of the DrivePro.

Note : Always format new memory cards in the DrivePro before using them for the first time.
To format a new memory card, press the Settings button during recording, and select Format Card.
Format your memory card on a regular basis. For the best recording stability, you are encouraged to format the microSD card regularly. WARNING:
1. The DrivePro 550 supports only the FAT32 file system and does not support exFAT or NTFS.
2. Make sure the allocation Unit Size of the microSD card is 32 KB or larger; if not, the DrivePro will format the card before recording.

2. To remove, push to eject the memory card out of the slot.
   WARNING : Do not remove the memory card during shutdown to avoid damages to the memory card and loss of recorded videos.

• We recommend Transcend’s High Endurance microSD cards or MLC-based memory cards to ensure the best recording performance.
  o High Endurance microSDHC card
  o High Endurance microSDXC 350V card

• For more details on the approximate recording time according to card capacity, go to FAQ on our official website.

Mounting the DrivePro

1. Insert the mounting bracket into the top of the DrivePro, and slide sideways until you hear a click.

2. Thoroughly clean and dry the area of the windshield you wish to mount the DrivePro. If possible, mount the DrivePro in the middle of the windshield near the rear-view mirror for the best field of view.

3. Press down the lever bar of the suction mount, and firmly attach the DrivePro to the windshield.

4. Turn the adjustment knob anticlockwise to loosen, and then adjust the DrivePro’s position.

5. After the DrivePro is in the best position, turn the adjustment knob clockwise to make sure that the DrivePro is securely locked in place.

WARNING : The equipment is only suitable for mounting at heights ≤ 2 m.

Connecting to Power

Note : Insert a microSD memory card before connecting the DrivePro to your car power outlet.

1. Connect the micro USB cable to the DrivePro.
2. Plug the other end of the car charger in your car power outlet.
3. After the car engine is switched on, the DrivePro will automatically turn on and start recording.
   Note:
   1. To use for the first time, please set the date, time and time zone.
   2. Car power outlets of some types of vehicles will still supply power after the car engine is turned off. If your car is of this type, please unplug your dashcam from the car power outlet to avoid unnecessary power consumption and unexpected issues.

Recording Screen

1. Recording indicator
2. Video length
3. Video resolution and frame rate
4. Wi-Fi indicator
5. GPS indicator
6. Voice record status
7. Battery status
8. Date/Time

Function Buttons

• Long press the button to manually turn on/off the DrivePro in any mode.
• Long press the button to quickly turn on/off the microphone.
• Long press the button to quickly enter the Time-Lapse Video menu.
• Wi-Fi connection is only available when the DrivePro is connected to power.

LED Indicator Chart

Note: Wi-Fi connection is only available when the DrivePro is connected to power.

Setting the Date, Time and Time Zone

To set the current date and time:

1. During video recording, press the Settings button .

2. Use ▲/▼ to select Date/Time and press OK .

3. Use ▲/▼ to adjust values, and press OK to move to the next block.

4. Repeat Step 3 to set up the date/time format and time zone. Press OK after finishing the settings.

Recording Videos

Normal Recording

After the car engine is switched on, the DrivePro will automatically turn on and start recording. By default, one video file is saved for every 3 minutes of recording. To adjust the recording length, please refer to the Settings section in this manual.

After the car engine is switched off, the DrivePro will automatically save the current recording and power off.

Emergency Recording

30% of the storage space will be saved for emergency video files. Video files recorded in emergency mode are protected from being overwritten.

Manual Event Recording : During video recording, press the emergency button on the bottom of the DrivePro to manually activate emergency recording mode.

A warning will appear on the screen when the emergency recording is being activated.

G-Sensor Event Recording : During video recording, the DrivePro will automatically activate Emergency Recording mode when detecting a collision.

• If the G-Sensor sensitivity is set to “High”, even minor shocks will activate Emergency Recording mode.
• If the G-Sensor sensitivity is set to “Low”, only significant shocks will activate Emergency Recording mode.

G-Sensor sensitivity can be adjusted or disabled in the Settings menu.
Note : The earliest emergency file saved will be overwritten by the latest emergency file recorded once the 30% storage space is full.

Parking Mode Recording

After the car engine is switched off, the DrivePro can automatically enter Parking mode and record footage when motion or collision is detected. Parking mode is disabled by default and can be enabled in Settings.
Note : After the car engine is switched off, enabling Parking mode will drain the DrivePro’s built-in battery.

During Parking mode, the LCD display will turn off; the LED indicator will be solid red on standby. When a motion or collision of the vehicle is detected, the DrivePro will record a footage of about 15 seconds; the display will turn on and the LED will flash red. The display will turn off again if no more motion/collision is detected in about 15 seconds. The DrivePro will resume Normal recording mode when the engine is switched on again (connected to power).

Transcend’s car lighter adapter does not supply power after the engine is switched off. If long-term recording in Parking mode is required, please use an external power supply. Enter the Parking mode manually by long pressing the button during video recording. To power off the DrivePro, long press the button again.

Low Battery

Please charge the DrivePro immediately after viewing the Low Battery warning to avoid errors happening to the system time. Please avoid using the built-in battery to record videos directly.

Note: If you want to record by the built-in battery, please make sure that it has a sufficient power supply.

Playing Videos and Browsing Photos

Playing Videos / Browsing Photos

1. During video recording, press the Browse button

2. Use ▲/▼ to select either Normal, Emergency or Snapshot, and press OK .
   

3. Use ▲/▼ to select the desired file, and press OK to preview.

4. Press to return to the video file list.

Deleting Videos/Photos

1. Press to delete video/photo files.

2. Use ▲/▼ to cancel or confirm the deletion of the video/photo file, and press OK .

Protecting Videos

1. Press to protect the video file.

2. Use ▲/▼ to select the desired option and press OK .

Settings

In the Settings menu, you can adjust settings of video resolution, recording time and G-Sensor sensitivity. You can also set the date/time, change the interface language, format the memory card, and upgrade firmware, etc.

1. Press the Settings button .

2. Use ▲/▼ to select the menu and press OK .

3. Use▲ /▼ to select the desired setting, and press OK .

4. Press   to return to the Settings menu.

Menu Options

Upgrade Firmware

1. After downloading the firmware from Transcend website, decompress it and put it in the “SYSTEM” folder in the microSD memory card.

2. Insert the microSD memory card that contains the latest firmware version.

3. Select Upgrade Firmware from the Settings menu, and press OK to start the firmware detection process. The DrivePro will automatically find the latest firmware file. Select Confirm to complete the firmware upgrade process.
   Note : The firmware upgrade will take about 1-2 minutes. Please do not turn off the DrivePro while upgrading. The DrivePro will restart automatically after the upgrade is completed.

WARNING: NEVER remove the power cord or the microSD memory card while the firmware is being upgraded.
If the DrivePro cannot be turned on due to firmware upgrade failure, please contact Transcend customer service for technical support.

Using the DrivePro App

Developed specifically for iOS and Android devices, the free download DrivePro App allows you to wirelessly live stream real-time video footages while recording, adjust DrivePro settings, and play videos directly from your mobile devices.

Downloading and Installing the App

1. Search “DrivePro” on your App Store or Google Play.
2. Download and install the DrivePro App.

Once the installation is completed, the App will be displayed on the home screen of your device. Before using the App, please refer to the DrivePro instructions.

Connecting to the DrivePro

1. Tap Settings > Wi-Fi from your mobile device.

2. Select the Wi-Fi network with DP550 in the SSID. (default password is 12345678)

3. Tap the DrivePro icon on the home screen of your mobile device to use the App.

4. The image above will be displayed when you are connecting to the DrivePro.
   Note : To change the default SSID and the password, go to Settings in the DrivePro App.

5. Click the links below for detailed operation guidance.
   iOS: https://help.transcendcloud.com/DrivePro/iOS/EN/connect/
   Android: https://help.transcendcloud.com/DrivePro/Android/EN/connect/

DrivePro Toolbox Software

The DrivePro Toolbox, developed for Windows and macOS, features a user- friendly interface that allows you to select and play videos recorded on your DrivePro, and see your driving paths of the recorded videos displayed on maps without the need to install separate codecs.

System requirements for connecting the DrivePro to a computer:

• A desktop or a laptop with a working USB port
  ● Microsoft Windows 10 or later
  ● macOS 10.12 or later

1. Download the installation files.
2. Install DrivePro Toolbox software on your computer.

Transferring Files to a Computer

Take the microSD memory card out of the DrivePro, and insert it into a compatible card reader to transfer files to your computer.

Safety Cautions

These usage and safety guidelines are IMPORTANT! Please follow them carefully to ensure your own personal safety, and help protect your DrivePro from potential damages.

General Use

• For in-car use only.
• For your safety, do not operate the DrivePro, or use the DrivePro App while driving.
• Avoid placing the DrivePro in an extreme temperature environment.
• Avoid splashing water or any other liquids on the DrivePro and accessories.
• Do not use the DrivePro in an environment with strong magnetic fields or excessive vibration.
• Only use the car adapter provided by Transcend. Other car adapters may not compatible with the DrivePro.
• Car power outlets of some types of vehicles will still supply power after the car engine is turned off. If your car is of this type, please unplug your dashcam from the car power outlet to avoid unnecessary power consumption and unexpected issues.
• The GPS system is subject to changes which could affect its accuracy and performance. Transcend does not guarantee the accuracy of GPS data, which should not influence your personal judgment while driving.
• GPS signals cannot penetrate buildings and metallic tinted films. The accuracy of GPS data depends on the surroundings including the weather and the location it is being used (e.g. high buildings, tunnels, undergrounds and forests).
• Wi-Fi function is only available when the DrivePro is connected to power.

Mounting Location

• Never place the DrivePro where the driver’s view or deployment of airbags is obstructed.
• Mount the DrivePro within the range of the windshield wipers to ensure clear visibility in rain.

WARNING : Remove the DrivePro carefully if it is mounted on a tinted window to prevent damages to the tinted film.

Backing up Data

Transcend does NOT take any responsibility for data loss or damage during operation. We strongly advise that you regularly back up data in your memory card to a computer or other storage medium.

Troubleshooting

If a problem occurs to your DrivePro, please first check the instructions listed below before sending your DrivePro for repair. If you cannot find any ideal solution to your question below, please consult your dealer, service center, or local Transcend branch office for further help. You can also visit the Transcend website for FAQ and Technical Support services. For any Hardware issues, please refer to the DrivePro User’s Manual.

None of the DrivePro buttons are responding (hangs / lags / stalls)
Try unplugging the car adapter from your DrivePro, and reconnecting it to your DrivePro again.

My DrivePro cannot play videos stored in my memory card.
Edited videos may not be displayed properly on your DrivePro.

Nothing happens when I press the “Emergency Recording” button.
Emergency Recording only works in the recording mode.

Specifications

https://www.transcend-info.com/product/dashcam/drivepro-550
https://us.transcend-info.com/Products/No-727
https://us.transcend-info.com/Products/No-993

EU Compliance Statement

Transcend Information hereby declares that all CE marked Transcend products incorporating radio equipment functionality are in compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address:
https://www.transcend-info.com/eu_compliance

Dashcam / Body Camera series

Frequency:
2400 MHz to 2483.5 MHz

Maximum transmit power:
< 100mW

Recycling and Environmental Protection

For more information on recycling the product (WEEE) and battery disposal , please refer to the following link: https://www.transcend- info.com/about/green.

Federal Communications Commission (FCC) Statement

This device complies with Part 15 FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received including interference that may cause undesired operation.

This Equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Information (SAR)

This equipment complies with the FCC portable RF exposure limit set forth for an uncontrolled environment. The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.

This equipment could be installed and operated with minimum distance 0cm between the radiator & your body.

• Any changes or modifications not expressly approved by the party responsible for compliance could void the authority to operate equipment.

• This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

Transcend Information Inc (USA)
1645 North Brian Street, Orange, CA 92867, U.S.A
TEL: +1-714-921-2000

Warranty Policy

Please find the warranty period of this product on its package. For details of Warranty Terms and Conditions and Warranty Periods, please refer to the link below:
https://www.transcend-info.com/warranty.

GNU General Public License (GPL) Disclosure

Please visit https://www.transcend-info.com/Legal/?no=10 to view more information on open-source licensing.

End-User License Agreement (EULA)

For details of software license terms, please refer to the following link: https://www.transcend-info.com/legal/gpl-disclosure-eula.

Eurasian Conformity Mark (EAC)

References

• Connect to DrivePro™ - DrivePro™ FAQ
• Connect to DrivePro™ - DrivePro™ FAQ
• Green Initiatives - Transcend Information, Inc.
• Open Source Software Disclosure - Transcend Information, Inc.
• End-User License Agreement (EULA) - Transcend Information, Inc.
• What is the total video recording time on micro SD cards when used with the DrivePro? - Transcend Information, Inc.
• Product Support - Transcend Information, Inc.
• DrivePro App | Software Download - Transcend Information, Inc.
• DrivePro Toolbox | Software Download - Transcend Information, Inc.
• Warranty Terms and Conditions - Transcend Information, Inc.

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>