SmartBidet SB-1200 Electronic Bidet Seat User Manual

SmartBidet SB-1200 Electronic Bidet Seat

Specifications

• Model: SB-1200 Electronic Bidet Seat
• Power Cord Length: 4′ 11″ (1.5 m)
• Available Models: SB-1200 ER, SB-1200 RR
• Seat Shape: Elongated(SB-1200ER), Round(SB-1200RR)
• Dimensions (Elongated): 20.47″ – 21.26″ x 1.57″, 5.12″ – 7.87″ x 2.36″
• Dimensions (Round): 19.29″ – 20.08″ x 1.57″, 5.12″ – 7.87″ x 2.36″

Product Usage Instructions

• Preparation
  Before using the SB-1200 Electronic Bidet Seat, make sure to read the safety precautions and installation instructions provided in the manual.

• Safety Precautions
  Follow all safety precautions to avoid danger or property damage while using the bidet seat. Do not disassemble, repair, or modify the product to prevent accidents.

• Operation & Cleaning
  Operate the bidet seat using the remote control functions provided. Clean the product regularly according to the maintenance instructions to ensure proper functioning.

• Other
  Refer to the troubleshooting section in the manual for any operational issues you may encounter. Contact customer support for assistance if needed.

FAQ

• Q: How do I replace the remote control battery?
  A: When the remote control Battery LED is lit, replace the batteries following the instructions provided in the manual.

User Manual (2~19)
SB-1200 Electronic Bidet Seat

The safety precautions are for user safety and to prevent property damage, so be sure to read and use it correctly.

• Quality is not guaranteed when used in regions with different rated voltages.
• The user manual includes the product warranty. Please keep it carefully so that it is not lost.
• The design and specifications  of this product are subject to change without notice for quality improvement

Safety Precautions

Follow the instructions to avoid danger or property damage and to use the product correctly. Cautions are divided into “Warning” and “Caution” and their meanings are as follows.

• WARNING
  Violation of the instructions may result in death or serious injury.

• CAUTION
  Violation of the instructions may result in personal injury or property damage.

• WARNING
  WARNING FOR SAFETY

If you use bidet seat or warm air drying for a long time, there is a risk of low-temperature burns. Please be especially careful when using it by children, people who cannot control the temperature on their own, or those with sensitive skin.

• WARNING
  WARNING FOR SAFETY

• Beware of low-temperature burns.

• Prolonged skin contact, even at relatively low temperatures, can cause low-temperature burns.

• For children, the elderly, patients, and people with physical disabilities, lower the bidet seat temperature, hot water temperature, and drying temperature before use.

• Children, the elderly, and people who cannot sit on the toilet alone or stand up on the toilet alone, etc., must be supervised by a guardian so that they do not fall over when using it.

• WARNING
  WARNING FOR SAFETY

• Never put the product in water.

•  It may cause malfunction or electric shock.

• CAUTION

• CAUTION WARNING FOR SAFETY

• Do not step on, climb on or forcefully lean on the bidet seat or lid. In particular, do not sit on the lid.

• Do not press or step on the lid, bidet seat, control panel, or body forcibly.

• It may damage the product or cause malfunction.

• It may cause injury due to deformation or damage.

• Do not close the bidet seat or lid roughly.c

• It may cause malfunction.

• Do not put your finger or other things into the nozzle. Do not block the outlet of warm air.

• You may be injured.

• It may cause fire, electric shock or injury.

Checks before installation

•  When the remote control Battery LED is lit, replace the batteries.

• Power Cord Length: 4′ 11″ (1.5 m)
• If there is a problem with the installation environment, please contact the place of purchase.

Remote control battery replacement
 When the remote control Battery LED is lit, replace the batteries.

1. Remove the remote control from the holder and open the battery cover on the back of the remote control.
2. After assembling two AA type 1.5V batteries according to the + and – polarities, close the cover. (Be sure to check the polarity) it will be attached.
3.  After confirming the location where the remote control will be attached, clean the wall at the location where it will be attached.
4. Remove the double-sided tape protective vinyl from the holder, attach the holder to the wall, and then insert  the remote control into the holder.

We are not responsible for any damage caused by strong shocks (falls, etc.) to the remote control or if it falls into the toilet due to negligence in maintenance.

FCC Information to User
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

• If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  •  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Caution
Modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC Compliance Information : This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

RF Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment

Grounding Instructions

When using products for 120V (USA, etc.)

GROUND INSTRUCTIONS
This appliance has to be grounded.

1. This product has to be grounded. Provides an escape wire for leakage current to reduce the risk of electric shock In the event of a short circuit. This product is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. DANGER- Improper use of the grounding plug can result in a risk of electric shock. If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to the product is properly grounded.
2. This product is for use on a normal 120V circuit and has a grounding plug that looks like the plug illustrated in sketch A in Figure 1. A temporary adapter, which looks like the adapter illustrated in sketches B and C, may be used to connect this plug to a 2-pole receptacle as shown in sketch B if a properly grounded outlet is not available. The temporary adapter should be plugged into a properly grounded outlet (should be installed by a licensed electrician). The green colored wire from the adapter must be connected to a permanent ground. Whenever the adapter is used, it must be held in place by the screw.

DANGER
IMPROPER GROUNDING CAN RESULT IN A RISK OF ELECTRIC SHOCK. Electric wiring has to be done in accordance with all local codes, or in the absence of local codes, with the National Electrical Codes.

• The use of an extension cord is not recommended or advised. If it is necessary to use an extension cord, use only a three-prong extension code (one to one, and a three slot built-in GFCI receptacle that will accept the plug on this product. The marked rating of the extension code should be equal to or greater than the electrical rating of the unit (10amp). Consult a licensed electrician or mechanic if you are not sure whether the unit is properly grounded.
• REMARK
  Instruction and caution statements for cleaning, user maintenance, operations recommended by the manufacturer, such as lubrication or non lubrication, and a warning to the user that any other servicing should be performed by an authorized service representative or that the product has no user serviceable parts.

Structure and name of the product

• Main unit
• Front view
• Bottom view
• Product size

Product components

How to install

PRECAUTIONS BEFORE INSTALLATION

• Be sure to check the product and outlet voltage before installation. (Check AC120V)
• Be sure to ground the outlet to prevent short circuit or electric shock.
• Never connect power until installation is complete.

CHECK THE WATER SUPPLY VALVE IN THE BATHROOM

• Check the water supply valve in the bathroom.

• Parts other than accessories may need to be purchased separately.

• Consult your dealer if necessary.

• If only the accessory branched T-valve is required

• If you need separate parts

• Contact a professional contractor or place of purchase.

• Special water supply valve for toilet,  require professional construction.

INSTALLATION PROCEDURE

1. Turn the water supply valve to the right to close it and disconnect the toilet hose connected to the toilet water tank.

2. Install a branched T-valve where the toilet hose is disconnected.

3. Reconnect the disconnected toilet hose to the T-valve.

4. Remove the existing toilet seat.
   Please keep the removed toilet seat and parts as they will be needed for restoration.

   • Connect the hose after checking whether there is a rubber packing on the hose connection part. (Assembling without rubber packing may cause water leakage.)
   • Connect the hose after checking whether there is a rubber packing on the hose connection part. (Assembling without rubber packnay cause water leakage.)
   • Securely tighten the lock nut in the designated position when attaching the toilet hose to stabilize the fill valve in water tank. Carefully connect the branched T-valve ensurina the lock nut remains in place to prevent water leakage or one rational issues with the flush lever

5. Install the base plate on the toilet bowl.

6. Insert the rubber nut into the toilet’s mounting holes.

7. Install the base plate correctly.

8. When securing the body to the base plate, be careful to center it well on the toilet bowl.
   After inserting the washer on the bolt, use a + Phillips head screwdriver to fix it to the rubber nut.
   Warning
   If the rubber nut does not insert into the toilet hole, apply detergent or soapy water and insert it. If the bolts become loose after prolonged use, retighten them.

9. Install the bidet seat body.

10. Hold the bidet with both hands and slide it into the base plate until you hear a “click” sound.

11. Check that the main body does not come off when moving it forward, backward, left or right. * The bidet can be easily removed from the toilet by pulling the bidet body forward while pressing the main unit release button.
    The bidet can be easily removed from the toilet by pulling the bidet body forward while pressing the main unit release button.

12. Models without water filter

13. Connect the T-valve and the bidet body with the bidet water supply hose.

14. Check for leaks by opening the water supply valve.

15. Models with water filter (Optional)

16. Connect the water filter to the branch T-valve.

17. Connect the connected water filter and the bidet body with the bidet water supply hose.

18. Adjust the position of the connected water filter so that it is not inconvenient when opening and closing the water supply valve.

19. If it is difficult to connect the water filter to the branch T-valve due to space issues, connect it to the main unit water inlet.

20. Open the water supply valve to check for leaks.

21. For water filter replacement, please contact the place of purchase
    Warning
    Connect the hose after checking whether there is a rubber packing on the hose connection part. (Assembling without rubber packing may cause water leakage.)

Operation check and maintenance

OPERATION CHECK

1. Open the water supply valve so that water can be supplied to the bidet body.
   Check the piping connections for water leaks. ·
   If a leak is confirmed, close the water supply valve, repair the leaking part, and then install it again.

2. Insert the power plug into the outlet.

3. When the power plug is inserted, the indicator light on the control panel display turns on and the product prepares for operation with a “ding” sound.

4. Touch the seat sensor sticker to activate the seat sensor.

5. Press the “Rear” button and check if the cleaning function works normally. When the nozzle extends, use an empty container to prevent water from splashing.

6. After confirming that the water comes out, press the stop button to stop the operators
   Warning
   When the product installation is complete, plug in the power plug.
   When checking the operation of the seat sensor, make sure that water does not splash.

MAINTENANCE

• Mesh filter cleaning
  • Regular cleaning of the mesh filter can prevent the water pressure from weakening.
  • The mesh filter is located inside the static pressure valve of the bidet body.
  • After closing the water supply valve, disconnect the bidet water supply hose connection and remove foreign substances from the mesh filter inside the main unit water inlet.
• Water filter replacement
  • If the water filter is dirty or clogged, the water pressure may drop or it may not work.
  • After closing the water supply valve, disconnect the water purification filter connected to the T-valve and the bidet seat’s water supply hose, and then connect a new water filter.  After replacing the water filter, open the water supply valve and check for leaks and operatior
• Bidet seat cleaning
  • When cleaning the bidet seat, be sure to disconnect the power plug, and be careful not to let water come into contact with the plug and outlet.
  • Remove the contaminated area with a soft cloth, etc., and do not use a scrubber, benzene, thinner, bleach, nor detergent.
  • After cleaning, use a soft dry cloth to remove moisture and connect the power plug.
• Winter bidet seat management (freeze prevention)
  • If the toilet is exposed to the outside, keep the room temperature in the bathroom so that it does not drop below freezing in winter season.
  • The freeze prevention function of the bidet seat prevents freezing by automatically raising the water temperature to 68°F or higher or flowing water through the nozzle cleaning hole for about 30 seconds when the internal temperature drops below 41°F.

How to use

Caution

• Use the bidet seat temperature at level 1 or level 2 when used by people requiring attention as follows. Children, the elderly, people with weak skin, or taking sleep stimulants (sleeping pills, cold medicine), etc. may cause low-temperature burns or accidents, so be careful.
• Sit on the bidet seat.
  • Sit in close contact with the seat sensor of the bidet seat.
  • It won’t work if you’re wearing clothes and sitting or the seat sensor is not in contact with your skin.
• STOP
  • Press “STOP” to stop “REAR/MOVE”, “FRONT/MOVE”, “DRY”, “NOZZLE CLEANING”, “RHYTHM MASSAGE” and “CHILD WASH & DRY” functions.
• REAR/MOVE  FRONT/MOVE
  • It is used for Rear ( Posterior ) cleaning or Front ( Feminine ) cleaning.
  • Press the button once more and the nozzle moves back and forth to clean.
  • This function operates for a duration of 3 minutes, providing a consistent and controlled temperature for a comfortable sitz bath experience.
• DRY
  • Dry with warm air for 3 minutes and automatically stop.
  • It stops working when you get up from the bidet seat or press “STOP”.
  • Prior to drying operation use tissue to reduce moistures. It will help reduce drying time.
• NOZZLE POSITION
  • Press “<” (forward) or “>” (backward) to adjust the nozzle position from 1 to 5 levels.
  • Each time the nozzle position is changed, the nozzle position is displayed for 3 seconds,  and after 3 seconds, it returns to the water pressure control display.
  • For “REAR” or “FRONT” operation, the nozzle position is executed from the last set position.
  • When the product is shipped, it is set to 3 levels.
  • LED lighting steps :

WATER PRESSURE

• Press “+”(High) or “-” (Low) to adjust the water pressure level from 1 to 5 levels.
• When the product is shipped, it is set to 3 levels.
• The water pressure level works with the water pressure set before use.
• LED lighting steps :

DRY TEMP.

• Press “+ “(High) or “-” (Low)” to adjust the drying temperature from 1 to 6 levels.

• The water pressure LED will switch to the drying temperature indication.

• When the drying function is stopped, the water pressure setting LED is displayed.

• When the function is activated, it operates at the drying temperature set before use.

• LED lighting steps:

• WATER TEMP.

  • The warm water temperature can be adjusted to 4 levels.
  • LED lighting steps:

Freeze protection：When the water outlet temperature drops below 41°F(5°C), it automatically raises the water outlet temperature to 68°F (20°C) or higher or runs water for up to 30 seconds to prevent freezing.

SEAT TEMP.

• The seat temperature can be adjusted to 4 levels.
• LED lighting steps:
• Low-temperature burn prevention：If the seat temperature is above 98.6 (37 ) after 10 minutes of sitting, the low-temperature burn function is activated to reduce the seat temperature to 98.6 (37 ) to prevent low-temperature burns.
• Low-temperature burn prevention：If the seat temperature is above 98.6 (37 ) after 10 minutes of sitting, the low-temperature burn function is activated to reduce the seat temperature to 98.6 (37 ) to prevent low-temperature burns.

NOZZLE CLEANING

• Nozzle Clean (Manual) – without sitting on the bidet seat.Press once The nozzle fully extends, retracts and self cleans the tip with hot water for 1 minute.

• Double press The nozzle fully extends and stops. At this time, use a soft brush to clean the
  contaminated area.

• After 5 minutes of manual cleaning, or press “STOP”, the nozzle will retract.

• If you press the nozzle cleaning button while sitting on the bidet seat, only the tip of the nozzle will be automatically theine o apneration will stop.

• Nozzle Clean (Automatic)
  After the “REAR/FRONT” function is finished, the nozzle tip automatically moves back and forth once to spray hot water into the nozzle to clean the nozzle.

RHYTHM MASSAGE

• When you press the RHYTHM MASSAGE, it operates for a total of 2 minutes in the following sequence: ① Soft cleaning, ② Impact massage, ③ Soft cold and hot massage, ④ Impact cold and hot massage, ⑤ Finish rinse cleaning. RHYTHM MASSAGE is a “REAR” only function and
  cannot be used with “FRONT” or “CHILD WASH & DRY” functions.

AUTO TEMP.

• The water temperature, drying temperature and seat temperature are automatically adjusted, so even users who are not familiar with temperature control, such as children and the elderly, can use it safely and conveniently.
• Press once The AUTO TEMP. LED turns on and the temperature is automatically adjusted.
• Even when AUTO TEMP. is in operation, it can be used by adjusting the water temperature and seat temperature and dry temperature.
  Press again to turn off the LED, stop the AUTO TEMP. function, and switch to manual mode.

CHILD WASH & DR

The nozzle position is set in 5 levels according to the body shape of the child. Water pressure (level 1), water temperature (level 2), and drying temperature (level 2) start at a low level.
Children’s “REAR” wash is operated in the form of a move, and if you press “FRONT” during operation, it is converted to a children’s “FRONT”.

ECO

• Press once
  The LED turns on and Eco mode is set, and the bidet seat temperature is set to 77°F.

• Double press
  The nozzle fully extends and stops. At this time, use a soft brush to clean the contaminated area.

When using Eco mode on a cold day, the bidet seat may initially be cold.

STOP/POWER (Simple Panel)
If you touch and hold the first STOP button on the simple panel on the side of the bidet body for more than 5 seconds, all LEDs and heating parts is cut on. Press repeatedly to turn the power back on.

NIGHT LIGHT MODE

• When the bidet light sensor detects surrounding darkness, the bidet’s night light mode automatically turns on and when it detects surrounding light, the night light mode automatically turns off. * Convenient function
  • Disable night light function : Press “STOP” and “REAR” at the same time for more than 3 seconds.
  • Silent mode : Press “STOP” and “FRONT” at the same time for more than 3 seconds.
  • Seat sensor off: Press “STOP” and Water Pressure “-” at the same time for more than 3 seconds.

Press repeatedly to switch functions.

Remote control model function

Remote control

Simple panel

How to Pairing

What is Pairing? This is a task to connect the bidet body and the controller receiver of the remote control.
The bidet body and remote control are manufactured in a paired state, so there is no need to pair them separately when purchasing the product. ( However, in the case of replacement due to malfunction of the remote control, the user must manually pair it. )

1. Connect the water supply hose to the bidet and open the water supply valve.
2. Connect the power plug to an outlet.
3. Assemble the battery into the remote control. When assembling the battery, be careful not to touch the remote control buttons with your palms or objects that conduct electricity. ( If button touch malfunction occurs, reassemble the battery. )
4. Press and hold the “STOP” button and the “FRONT/MOVE” button on the simple panel at the same time for 3 seconds. When the buzzer sounds, release your hand and press one of the buttons on the remote control.
5. The buzzer will stop when pairing is complete.n( If the buzzer does not stop, try pairing again. )
6. Check if the bidet is working normally. ( Sit on the bidet seat, use it, and check it out. )

Trouble shooting

Please check before applying for service.

Check that the water supply valve is closed.
The product is not working.| Check that the power plug is plugged into an outlet.
Check when to replace the batteries on the remote control.
Make sure that the power is turned off by touching the STOP/POWER button on the simple panel on the side of the bidet body for more than 5 seconds. In this case, to turn the power back on, press the STOP/POWER button for more than 5 seconds and power will be supplied with a buzzer sound.
If you do not sit on the bidet seat, the seat sensor does not detect it and the product does not work.
Water is leaking.| Check the piping connections and in case of body leakage, contact theM place of purchase.
The washing water pressure is weak.|
When the bidet seat and cleaning water are not warm.|
Check if the set temperature is set low.
If the bidet seat is not warm, check if the Eco mode(power-saving mode) is on.
Nozzle does not move.| Check that the power plug is plugged into an electrical outlet.
If the nozzle does not work even when the NOZZLE CLEANING function button is pressed, contact the dealer.
The washing water is not warm.| Adjust the WATER TEMP. to “3rd level” or “4th level”.
Check if the WATER TEMP. is set to level 1st(OFF) or level 2nd.
When drying is not warm.| After pressing the ‘Dry’ button, check if the drying temp. has been set by adjusting it with the ‘+’ and ‘-‘ buttons.
Check if the set temperature is set low.
The main unit is shaking.| Tighten the mounting bolts, which are installation accessories.
When drying stops mid-stream.|

• The drying function stops after a certain period of time.
• Press the dry button once more.

SPECIFICATION

SB-1200ER / SB-1200RR

Rated voltage| 120V-, 60Hz
Rated power consumption| 1450W
Length of Power cord| 4′ 92″
Water supply method|
Requested water pressure range| 10.15 – 108.8psi
Water supply control| Static pressure solenoid valve
Warm water cleaning device| Heat exchange method| Instant heating method
Rear cleaning| 0.13 – 0.18 gal/min
Front cleaning| 0.13 – 0.18 gal/min
Water pressure control| 5 levels ( Rear / Front )
Warm water temperature control| 4 levels [ OFF (1 levels) ~ 4 levels ]
Nozzle position control| 5 levels
Water Heater capacity| 1400W
Safety device| Temperature sensor, Bimetal, Temperature fuse
Heated seat device| Toilet seat temperature control| 4 levels [ OFF (1 levels) – 4 levels ]
Seat heater capacity| 50W
Safety device| Temperature sensor, Temperature fuse
Drying device| Warm air temperature control| 6 levels [ OFF (1 levels)~6 levels ]
Dryer heater| 290W
Safety device| Bimetal, Temperature fuse
Air bubble cleaning| O
Etc| Remote control| RF Type ( 2 AA type batteries )
Seat sensor| Capacitive sensor
Lighting function| High Brightness Blue LED
| Option / Segment Filter
Body material| PP
Requested water temperature range| 41 – 95℉ ( Recommend 50 – 86℉ )
Product size (W x L x H)| Elongated| 16.9″ x 21.5″ x 6.1″
Round| 16.9″ x 19.8″ x 6.1″
Product weight (Net)| Elongated| 7.28 lbs
Round| 7.05 lbs

Information to the user

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

• If this equipment does cause harmful interference to radio or television reception, which can be by one more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the distance between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit di erent from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

WARNING
Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment and limited warranty.

Warranty

• Hitrons Solutions Inc.
• Limited Warranty
• General Limited Warranty Covered Hitrons Solutions Inc will warrant to the original retail buyer only, which falls in normal user and within the applicable periods below. Hitrons Solutions Inc replacements will be warranted to the original purchaser of the products only.
• The Parts Warranty If the parts fail within Twelve(12)months after original purchase from authorized retailer, following the installation manual and normal operation, Hitrons Solutions Inc will furnish replacement part(s) after warranty registration.

This Warranty does not cover the following

1. Defects and/or malfunctions from failure to properly install, operate and/or maintain the unit in accordance with the installation manual.
2. Damage from abuse, fire, flood, freeze, and any other acts of nature.
3. Damage resulting from unauthorized alterations, attachments and/or repairs.
4.  If the product was not installed properly.
5. Damage to the unit by animals, mice or insects.
6. Damage caused by excess moisture or from water clogging the bathroom or restroom.
7. Damage from not being installed in accordance with all applicable local codes, ordinances and good trade practices.
8. Color fading due to use in wrong environment.
9. Damage from chemicals, including strong cleaning sprays.
10. The warranty will not be covered without providing the date of purchase with original receipt.

Order Confirmation emails do not apply.

Please visit our website,
www.smartbidetusa.com/register-warranty to register your warranty.

*The serial number is located under the lid
Service Department Hitrons Solutions Inc. Inquiries and Support
Email: cs@smartbidetusa.com
Tel: 1-800-515-3430 (9:00am to 5:00pm EST) 165 Carver Ave.
Westwood, NJ 07675

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