BOSCH NGM8659UC 800 Series Gas Cooktop Instruction Manual
- August 14, 2024
- Bosch
Table of Contents
BOSCH NGM8659UC 800 Series Gas Cooktop
Product Specifications
- Model Numbers: NGM8059UC, NGM8049UC, NGM8659UC
- Type: Gas Cooktop
Accessories
Make sure to use the provided accessories for optimal performance.
Cookware
- Suitable Cookware: Use cookware that is compatible with gas cooktops.
- Using Cookware: Place cookware on the burners securely before turning them on.
- Tips for Using a Wok: Follow the recommended guidelines for using a wok on the cooktop.
Operation
- Turning on a Burner: Follow the specific instructions provided for turning on each burner.
- Manually Igniting a Burner: In case of issues with automatic ignition, manual ignition can be done following safety guidelines.
- Flame Failure Safety System: Familiarize yourself with how the safety system works in case of flame failure.
- Turning off a Burner: Turn off burners properly after use to ensure safety.
- Normal Behavior During Operation: Understand the normal operation sounds and behaviors of the cooktop.
Recommended Cooking Settings
Cooking Charts: Refer to cooking charts for recommended settings based on the type of dish being prepared.
Cleaning and Maintenance
Cleaning Recommendations: Follow the provided instructions for cleaning the appliances, burners, and burner grates regularly.
Troubleshooting
If you encounter any issues with the gas cooktop, refer to the troubleshooting section for guidance.
Frequently Asked Questions
Q: How do I manually ignite a burner?
A: In case of automatic ignition failure, you can manually ignite a burner by
following the provided safety instructions in the manual.
Q: What should I do in case of a flame failure?
A: If a flame failure occurs, the safety system should automatically shut off
the gas supply. Follow safety procedures and check for any blockages before
reigniting.
Q: How often should I clean the appliance?
A: Regular cleaning is recommended to maintain the efficiency and safety of
the gas cooktop. Refer to the cleaning instructions in the manual for guidance
on cleaning frequency.
IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS
Read all instructions carefully before use. These precautions will reduce the
risk of electrical shock, fire and injury to persons. When using kitchen
appliances, basic safety precautions must be followed including those in the
following pages.
Safety definitions
Here you can find explanations of the safety signal words used in this manual.
WARNING This indicates that death or serious injuries may occur as a result of
non-observance of this warning.
CAUTION This indicates that minor or moderate injuries may occur as a result
of non-observance of this warning.
NOTICE: This indicates that damage to the appliance or property may occur as a
result of non-compliance with this advisory.
Note: This alerts you to important information and/or tips.
General information
¡ Read this manual carefully. ¡ Keep the manual and the product information in
a safe
place for future reference or for the next owner. ¡ Do not connect the
appliance if it has been damaged in
transit.
Intended use
The appliance can only be used safely if it is correctly installed according
to the installation instructions. The installer is responsible for ensuring
that the appliance works perfectly at its installation location. Only use this
appliance: ¡ for cooking purposes. ¡ Under supervision. Never leave the
appliance
unattended when cooking for short periods. ¡ For normal household use and in a
residential
environment. Do not use the appliance: ¡ On boats or in vehicles. ¡ as a room
heater. ¡ This appliance is not intended for operation with an
external time switch or external remote control. Call Customer Service if you
want to convert your appliance to a different type of gas.
Restriction on user group
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. When children
become old enough to use the appliance, it is the responsibility of the
parents or legal guardians to ensure that they are instructed in safe
practices by qualified persons. Children should be supervised to ensure that
they do not play with the appliance. Do not let children play with the
appliance.
Safe use
WARNING When properly cared for, your new appliance has been designed to be
safe and reliable.
Read all instructions carefully before use. These
precautions will reduce the risk of burns, electric shock, fire, and injury to
persons.
When using kitchen appliances, basic safety
precautions must be followed, including those in the following pages.
WARNING Overheated materials can cause fire or burns.
Do not allow aluminum foil, plastic, paper or cloth to
come in contact with a hot surface element, burner or grate.
Do not allow pans to boil dry.
Set the burner control so that the flame does not extend beyond the bottom of
the pan. Take care that drafts like those from fans or forced air vents do not
push the flames so that they extend beyond the edges of the pan. During a
power failure, only the cooktop burners can be lit manually. Unattended
cooking on a cooktop with fat or oil can be dangerous and may result in a
fire.
Do not leave the cooktop unattended when in use.
A fire could occur during cooking.
Always have a working smoke detector near the
kitchen.
Have an appropriate fire extinguisher available, nearby,
highly visible and easily accessible near the appliance.
en-us
IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS
If the cooktop is near a window, forced air vent or fan, be certain that
flammable materials such as window coverings do not blow over or near the
burners or heating elements. They could catch on fire. Cooking fires can
spread if extinguished incorrectly.
Never use water on cooking fires.
WARNING TO REDUCE THE RISK OF A GREASE FIRE
Never Leave Surface Units Unattended at High
Settings – Boilovers cause smoking and greasy
spillovers that may ignite. Heat oils slowly on low or
medium settings.
Always turn hood ON when cooking at high heat or
when flambeing food (i.e. Crepes Suzette, Cherries
Jubilee, Peppercorn Beef Flambe’).
Clean ventilating fans frequently. Grease should not be
allowed to accumulate on fan or filter.
Use proper pan size. Always use cookware appropriate
for the size of the surface element. Flames can be drawn into the ventilation
system.
Whenever possible, do not operate the ventilation
system during a cooktop fire. However, do not reach
through fire to turn it off. Cookware Handles Should be Turned Inward and Not
Extend Over Adjacent Surface Units.
To reduce the risk of burns, ignition of flammable
materials, and spillage due to unintentional contact with
the cookware, the handle of a cookware should be
positioned so that it is turned inward, and does not
extend over adjacent surface units. Wear Proper Apparel. Loose-fitting or
hanging garments, such as ties, scarves, jewelry, or dangling sleeves, should
never be worn while using the appliance.
Tie long hair so that it does not hang loose. Secure all loose garments, etc.
before beginning.
Use Proper Pan Size – This appliance is equipped with one or more surface
units of different sizes.
Select cookware having flat bottoms large enough to
cover the surface unit burner.
The use of undersized cookware will expose a portion
of the burner to direct contact and may result in ignition
of clothing. Proper relationship of cookware to burner
will also improve efficiency.
CAUTION The cooking process has to be supervised. A short term cooking process
has to be supervised continuously.
WARNING
To avoid risk of fire do not store items on the cooking surfaces. In the event
that personal clothing or hair catches fire, drop and roll immediately to
extinguish flames. Do Not Use Water on Grease Fires.
Smother fire or flame or use dry chemical or foam-type
extinguisher.
Adjust burner flame size so that it does not extend beyond the edge of the
cookware. Proper relationship of cookware to burner flame reduces safety
risks.
WARNING
Use Only Dry Potholders – Moist or damp potholders on hot surfaces may result
in burns from steam.
Do not let potholders touch hot heating elements. Do not use a towel or other
bulky cloth.
Hot oil is capable of causing extreme burns and injury.
Use high heat settings on the cooktop only when
necessary.
To avoid bubbling and splattering, heat oil slowly on no
more than a low-medium setting.
Never move a pan of hot oil, especially a deep fat fryer.
Wait until it is cool.
Spills of hot food may cause burns.
Hold the handle of the pan when stirring or turning food.
This helps prevent spills and movement of the pan.
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS. Surface units may be hot even
though they are dark in color. Areas near surface units may become hot enough
to cause burns.
During and after use, do not touch, or let clothing,
potholders, or other flammable materials contact
surface units or areas near units until they have had
sufficient time to cool. Among these areas are the
cooktop and areas facing the cooktop.
Clean Cooktop With Caution.
If a wet sponge or cloth is used to wipe spills on a hot
cooking area, be careful to avoid steam burn.
Some cleaners can produce noxious fumes if applied to
a hot surface.
Do not clean the appliance while it is still hot.
After a spill or boilover, turn off the burner and allow the cooktop to cool.
Clean around the burner and burner ports. After cleaning, check for proper
operation.
Inspect your cookware for damage or excessive wear before using it.
IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS
WARNING Storage in or on Appliance – The use of corrosive chemicals in heating
or cleaning will damage the appliance and could result in injury.
Flammable materials, corrosive chemicals, vapors or
non-food products should not be stored or used in an
oven or on or near surface units.
The appliance is specifically designed for use when
heating or cooking food. This appliance is intended for normal family
household use only. It is not approved for outdoor use. See the Statement of
Limited Product Warranty. If you have any questions, contact the manufacturer.
WARNING Use this appliance only for its intended use as described in this
manual.
NEVER use this appliance as a space heater to heat or
warm the room. Doing so may result in carbon
monoxide poisoning and overheating the appliance. WARNING – TO REDUCE THE RISK
OF INJURY TO PERSONS IN THE EVENT OF A GREASE FIRE, OBSERVE THE FOLLOWING.
SMOTHER FLAMES with a close-fitting lid, cookie
sheet, or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do not
go out immediately, EVACUATE AND CALL THE FIRE
DEPARTMENT.
NEVER PICK UP A FLAMING PAN You may be
burned.
DO NOT USE WATER, including wet dishcloths or
towels a violent steam explosion will result.
Use an extinguisher ONLY if:
– You know you have a Class ABC extinguisher, and
you already know how to operate it.
– The fire is small and contained in the area where it
started.
– The fire department is being called.
– You can fight the fire with your back to an exit. Do not heat or warm
unopened food containers. Build-up of pressure may cause the container to
burst and cause injury. Failure to operate knobs properly may result in
personal injury and damage to the appliance. Glazed Cooking Utensils – Only
certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed
utensils are suitable for cooktop or range-top service without breaking due to
the sudden change in temperature.
WARNING Moisture intrusion may cause an electric shock.
Do not use any steam cleaners or high-pressure
cleaners to clean the appliance. If the appliance or the power cord is
damaged, this is dangerous.
Do not turn the power on if the appliance or the power
cord is damaged. Doing so may cause injury.
Never operate a damaged appliance. Never pull on the power cord to unplug the
appliance.
Always unplug the appliance at the power outlet.
If the appliance or the power cord is damaged,
immediately unplug the power cord or switch off the breaker in the circuit
breaker box and turn off the gas supply.
Call Customer Service. Page 26 Repairs to the appliance must only be performed
by an
authorized service provider.
IMPORTANT SAFETY NOTICE: The California Safe Drinking Water and Toxic
Enforcement Act requires the Governor of California to publish a list of
substances known to the state to cause cancer, birth defects or other
reproductive harm, and requires businesses to warn customers of potential
exposure to such substances. The burning of gas cooking fuel can generate some
byproducts which are on the list. To minimize exposure to these substances,
always operate this unit according to the instructions contained in this
booklet and provide good ventilation.
1.6Child safety
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. When children
become old enough to use the appliance, it is the responsibility of the
parents or legal guardians to ensure that they are instructed in safe
practices by qualified persons.
WARNING Do not allow children to use this appliance unless closely supervised
by an adult.
Children and pets should not be left alone or
unattended in the area where the appliance is in use. They should never be
allowed to play in its vicinity, whether or not the appliance is in use. Do
not allow anyone to climb, stand, lean, sit, or hang on any part of an
appliance, especially a door, warming drawer, or storage drawer.
This can damage the appliance, and the unit may tip
over, potentially causing severe injury.
Do not let children play with the appliance.
CAUTION Do not store items of interest to children in cabinets above an
appliance or on the backguard of an appliance. Children climbing on the
appliance to reach items could be seriously injured.
WARNING To avoid the risk of suffocation:
Do not allow children to play with packaging material. Store small parts
safely as they can be a choke hazard.
1.7Gas safety
WARNING To prevent carbon monoxide build-up, do not block appliance air vents.
WARNING Have the installer show you where the gas shut-off valve is located.
If a burner goes out and gas escapes, open windows and doors. Wait until gas
dissipates before using the appliance. If you smell gas, your installer has
not done a proper job of checking for leaks. If the connections are not
perfectly tight, you can have a small leak and, therefore, a faint smell. If
you smell gas, immediately shut off the unit and contact an authorized service
provider to diagnose the issue. Read the WARNING about gas smell. Page 3
WARNING Keep the igniter ports clean for proper lighting performance of the
burners. It is necessary to clean these when there is a boilover or when the
burner does not light even though the electronic igniters click. For proper
burner performance, keep igniters clean and dry.
CAUTION All igniters spark when any single burner is turned on.
Do not touch any of the burners when the cooktop is in
use.
WARNING To prevent flare-ups all grates must be properly positioned on the
cooktop whenever the cooktop is in use. Each of the feet must be placed into
the corresponding dimples in the cooktop.
Do not use a grate if the rubber feet are missing or
damaged. To prevent flare-ups do not use the cooktop without all burner caps
and all burner grates properly positioned.
WARNING Use this appliance only for its intended use as described in this
manual.
NEVER use this appliance as a space heater to heat or
WARNING The burning of gas cooking fuel can create small amounts of carbon
monoxide, benzene, formaldehyde and soot. To minimize exposure to these
substances the burners should be adjusted by a certified installer or agency
to ensure proper combustion.
Ensure proper ventilation with an open window or use a
ventilation fan or hood when cooking with gas.
Always operate the unit according to the instructions in
this manual.
1.8Proper installation and maintenance
WARNING Disconnect electrical and gas supply before servicing.
WARNING In the event of a malfunction, it might become necessary to turn off
the power supply.
Have the installer show you the circuit breaker or fuse.
Mark it for easy reference. To avoid electrical shock hazard, before servicing
the appliance, turn power off at the service panel and lock the panel to
prevent the power from being switched on accidentally. Proper Installation –
Improper installation or grounding can cause electric shock.
This appliance must be properly installed and grounded
by a qualified technician.
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IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS
Connect only to properly grounded outlet. Refer to installation instructions
for details.
User Servicing – Do not repair or replace any part of the appliance unless
specifically recommended in this manual.
All other servicing should be referred to an authorized
service provider.
WARNING Do not remove grommets as they will require Customer Service to refit
and the cooktop must not be used without all parts fitted correctly.
WARNING If the supply cord is damaged, it must be replaced by the
manufacturer, its authorized service provider or similar qualified persons in
order to avoid hazard.
WARNING Malfunctions can cause injuries.
Do not operate this appliance if it is not working
properly, or if it has been damaged. Contact an authorized service provider.
1.9High altitude installation
This appliance has been tested for operation up to an altitude of 10,100 ft
(3,080 m) elevation above sea level. For altitudes above 2,000 ft (610 m)
elevation above sea level, burner flame adjustments may be necessary. Burners
should be checked at the lowest setting, if the flame is not stable the simmer
should be increased until the flame is stable. This can be done by adjusting
the bypass screw in the valve. If flame performance is satisfactory,
adjustment will not be required. It is required that a certified professional
make the high altitude adjustments during installation.
1.10State of California Proposition 65 Warnings
This product may contain a chemical known to the State of California, which
can cause cancer or reproductive harm. Therefore, the packaging of your
product may bear the following label as required by California:
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Preventing material damage
2Preventing material damage
Preventing material damage
NOTICE: OPERATIONAL FAULT. Always turn the control knob to the OFF position
when
the appliance is not being used. Overheating can damage the cookware. Do not
heat empty pots or pans. Aluminum foil and plastic melt on hot burners. Do not
let aluminum foil or plastic come into contact
with hot burners. A build-up of heat may damage the appliance. Never cover the
cooktop, for example with aluminum foil
or oven protectors. Do not place roasters, frying pans or grill stones on
more than one burner at a time. Only use the accessories specified. Acidic
liquids such as lemon juice or vinegar may damage the surface finish of the
appliance. Remove spilled liquids immediately. Use caution while
the burners are still hot. Heat may cause damage to adjacent appliances or
furniture. If the appliance is in operation for an extended period, heat and
moisture will be generated. Additional ventilation is required. Open the
window or switch on an extractor hood that
discharges the extracted air and moisture outside the building.
Preventing material damageen-us
Only lift the lid when necessary. a If you lift the lid, a lot of energy can
escape.
Use a glass lid. a If you use a glass lid, you can look inside the cookware
without lifting the lid.
Use cookware with a solid flat bottom. a Curved cookware bases increase energy
consumption.
Use a cookware size that matches the amount of food you want to cook. a Large
cookware with little content consumes a lot of
energy.
Cook with a small amount of water. a More water requires more energy to heat
it up.
Select a lower power level as soon as possible. Select a suitable power level
to continue cooking. a For ongoing cooking a lower power level is sufficient.
Environmental protection and energy-saving
3Environmental protection and energy-saving
Environmental protection and energy-saving
3.1Disposal of packaging
The packaging materials are environmentally compatible and can be recycled.
Sort the individual components by type and dispose of
them separately.
3.2Saving energy
If you follow these tips, your appliance consumes less energy.
Select a cookware diameter that matches the burner. Center the cookware on the
burner. Tip: For frying pans, cookware manufacturers usually state the top
diameter of the cookware. The diameter of the pan base is usually smaller. a
The energy is targeted at the cookware.
If you use cookware that is too small, energy is wasted. If the cookware is
too large, much energy is used to heat up the cookware.
Close cookware with a fitting lid. a Cooking without a lid consumes more
energy.
9
en-usFamiliarizing yourself with your appliance
Familiarizing yourself with your appliance
4Familiarizing yourself with your appliance
Familiarizing yourself with your appliance
This Use and Care Manual covers several models. Your model may have some but
not all of the features listed.
4.1Appliance
Here you can find an overview of the parts of your appliance.
Notes ¡ This Use and Care Manual covers several models. Your model may have
some but not all of the features listed. ¡ The graphics are representative.
Your appliance may have different graphic or design appearances.
12
3
4
5
Number
1 2
Part Burner grates Medium burner
3
Dual-flame burner
4
Large burner
5
Small burner
6
Control knobs
10
6
2
Maximum output of burner Always position burner grates as shown.
NGM8059UC, NGM8659UC: ¡ 6,000 BTU/hr ¡ 1.75 kW
NGM8049UC: ¡ 5,000 BTU/hr ¡ 1.45 kW
17,000 BTU/h 5.00 kW
10,300 BTU/hr 3.00 kW
3,400 BTU/hr 1.00 kW OptiSim® burner cap “OptiSim® feature”, Page 12
Control the burner indicated next to the control knob.
4.2Control knobs
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status. The markings around the
control knobs show the available power levels. There are 9 power levels. If
you turn on any burner, the indicator light on the control knob lights up.
Familiarizing yourself with your applianceen-us
Indicator Flashing: Red
Slowly flashing: Red
Meaning
Appliance fault Call Customer Service.
Appliance OFF Residual heat indicator
Dual flame burner control
For dual-flame burners, the inner and outer flames can be controlled
separately.
Power level
Meaning
Inner and outer flame on full power
Outer flame on low power, inner flame on full power
Inner flame on full power
Note: The image of the control knob is representative. Depending on the available settings, the individual control knobs may have some but not all functions described in the following chart.
Knob position
off
Burner turned off
Electronic ignition
Power levels
hi
Highest power level
lo
Lowest power level
sim
Simmer setting
Burner positions The markings next to each of the control knobs show which
burner they control.
Burner positions
Front left burner Front right burner Middle burner Back left burner Back right
burner
Indicator on the control knobs
Each control knob is equipped with an indicator light with various display
functions.
Indicator
Meaning
No light
Burner turned OFF
Lights up: Red
Burner turned ON
Inner flame on low power
4.3Burner cap and burner base placement
The burner caps must be properly placed for the cooktop to function properly.
If the burner cap is not properly placed, one or more of the following may
occur: ¡ Burner flames are too high ¡ Flames shoot out of the burners ¡
Stainless steel discolorations ¡ Burners do not ignite ¡ Burner flames light
unevenly ¡ Burner emits gas odor
WARNING To prevent flare-ups do not use the cooktop without all burner caps
and all burner grates properly positioned.
CAUTION To prevent burns, do not touch burner caps or grates while hot. Turn
the cooktop off and allow the burners to cool.
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en-usFamiliarizing yourself with your appliance
1
1
2
2
3
4
4
3
1 Burner cap 2 Burner base 3 Thermocouple 4 Igniter
4.4OptiSim® feature
The OptiSim® burner cap has been designed to work with the small burner at the
front left position of the cooktop. It is used to provide optimal simmering
for delicate sauces while minimizing the risk of scorching. Installing the
OptiSim® burner cap Place the burner cap on the burner base, so that the
lower protrusion locks in place in the center of the burner base.
a When properly installed the OptiSim® burner cap will extend beyond the
burner base and raised surface.
4.5Burner grates
Place the burner grates correctly onto the cookop. Never operate the cooktop
without the burner grates in place. ¡ For the correct position of the burner
grates, refer to the
appliance overview image Page 10. ¡ Place the cookware on the burner grates.
Never place
cookware directly onto the burners. ¡ Always remove burner grates carefully.
When you move
one burner grate, the burner grates next to it may also move.
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4.6Sealed burners
Your cooktop has sealed gas burners. There are no burner parts under the
cooktop to clean, disassemble or adjust.
Familiarizing yourself with your applianceen-us
Your cooktop has four different burner sizes; small, medium, large and dual-
flame. Match every burner cap with the corresponding burner base.
4.7Flame characteristics
The color of the flame tells you if the gas supply is properly adjusted. Note:
Allow the appliance to operate for 4 to 5 minutes before evaluating the flame.
Some yellow streaking is normal during the initial startup.
Flame
Completely or mostly yellow
Image
Measure
Verify that the regulator is set for the correct fuel. Retest after
adjustment.
Yellow tips on outer cone
Normal for LP gas
Soft blue
Normal for natural gas
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en-usAccessories
Accessories
5Accessories
Accessories
Only use original accessories. These are designed especially for your
appliance.
Accessories Wok ring
Griddle
Use
¡ Order number HEZ298102 ¡ Use for cooking with a wok pan. ¡ Only suitable for
use on dual-flame
burners. Use cookware with a rounded base. ¡ To extend the service life of the
appliance, we recommend using the wok ring.
¡ Order number HEZ9GR58UC ¡ Use this specially developed griddle
for foods such as pancakes, French toast, grilled sandwiches, bacon,
vegetables and hamburgers. ¡ The Bosch griddle is customized to fit on the two
burners on the right side for all Bosch gas cooktops.
5.1Accessories
Accessories are available from Customer Service, specialist retailers or
online. You should only use original accessories as they are specially
designed for your appliance. Accessories are appliance-specific. When
purchasing, always check for compatibility with your appliance model number (E
no.). Page 26 You can find out which accessory is available for your appliance
in our catalog, the online shop or the Customer Service. www.bosch-home.com
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Cookware
6Cookware
Cookware
This information will help you save energy and avoid damaging your cookware.
Cookwareen-us
6.1Suitable cookware
Only use cookware of a suitable size. The cookware must not overhang the edge
of the cooktop.
Burner
Dual-flame burner Large burner Medium burner Small burner
Minimum diameter of the cookware base 8″ (22 cm) 7¾” (20 cm) 5½” (14 cm) 4¾” (12 cm)
Maximum diameter of the cookware base 11¾” (30 cm) 10¼” (26 cm) 7¾” (20 cm) 6¼” (16 cm)
Cookware recommendations ¡ Aluminum or copper bottomed pans conduct heat
evenly. ¡ Steel pans, if not combined with other metals, may cook
unevenly. ¡ Cast-iron cookware absorbs heat slowly and cooks
more evenly at low to medium settings. ¡ Flat heavy bottom pans provide even
heat and stability. ¡ DO NOT USE pans that are thin, warped, dented or
ridged as they heat unevenly.
6.2Using cookware
The selection and positioning of the cookware affects the safety and energy
efficiency of your appliance.
WARNING Flammable objects may ignite. Maintain a distance of at least 2½”
(50ºmm) between
the cookware and flammable objects.
Note: When using certain pots or pans, a slight and temporary deformation of
the steel cooking surface may occur. This is normal and does not affect the
functionality of the appliance.
Ensure that the size of the cookware is suitable for the burner size. Never
use small cookware on large burners. Ensure that the flame does not touch the
sides of the cookware.
Do not use deformed cookware. Deformed cookware is not stable on the cooktop
and may tip over. Use cookware with a thick, flat base.
Do not cook without a lid. Ensure that the lid does not move. When cooking
without a lid, a large amount of the energy will escape.
Position the cookware in the middle of the burner, otherwise it may tip over.
Do not position large cookware on the
burners close to the controls. The controls may be damaged due to overheating.
Place the cookware on the burner grates. Never place the cookware directly on
the burner. Before using the appliance, ensure that the burner grates and the
burner caps are positioned correctly.
Handle the cookware that is on the cooktop carefully. Do not bang on the
cooktop. Do not place heavy weights on the cooktop.
Never use multiple burners to heat up cookware, such as roaster, pan, grill
stone. The build-up of heat that results from this will damage the appliance.
When cooking with a wok, use the wok ring. Place the wok ring over the wok
burner onto the burner grate. Ensure that the wok is stable on the wok ring
when you are cooking.
6.3Tips for using a wok
Note the following information to ensure the safe use of a wok.
WARNING An incorrectly positioned wok may cause injuries. The wok is not
stable and may overturn. Use the wok only on the wok burner and the wok ring.
Never set the wok ring and wok on the medium burner and large burner.
Use a wok with a domed base. When cooking with a wok, you need a wok ring.
Place the wok ring over the dualflame burner onto the burner grate. Ensure
that the wok is stable on the wok ring when you are cooking.
15
en-usOperation
Operation
7Operation
Operation
Here you will find everything you need to know about operating your appliance.
7.1Turning on a burner
The cooktop uses electric igniters to light the burners.
NOTICE: Turning the control knob directly from position off to the lowest
power level can cause damage. Never turn the control knob directly from off to
lo or vice
versa.
1. Place suitable cookware on the burner grate. 2. Push in the control knob
for the selected burner and
turn it counter-clockwise to .
a Sparks are produced on all burners while you are
pressing and holding the control knob.
a The flame on the selected burner ignites.
3. Release the control knob.
WARNING Escaping gas can ignite.
If the burner does not turn on after 15 seconds, turn off the control knob and open the door or window in
the room. Wait at least 1 minute before igniting the
burner again.
Turn the control knob to the desired position.
a The indicator light on the control knob lights up.
5. If the burner does not ignite, turn it off and repeat the steps described
above. This time, hold the control knob down longer (up to 10 seconds).
Note In order to ensure proper operation of the appliance, observe the
following instructions: ¡ The burner parts and burner grates need to be
properly
positioned. ¡ Do not interchange the burner caps of the individual
burners. ¡ It is important to keep the appliance clean. Clean the
igniters regularly with a small non-metallic brush. Take
care to prevent the igniters from suffering any heavy
impacts. ¡ The burner holes and slots must be clean for the flame
to be correct. Clean the burners regularly.
7.2Manually igniting a burner
In the event of a power failure, you can ignite the burners manually. 1. Hold
down the control knob for the selected burner and
turn it counterclockwise to the highest power level. 2. Hold a lit lighter or
a match against the burner.
7.3Flame failure safety system
Your cooktop is equipped with a safety system (thermocouple) that cuts off the
gas when the burners accidentally go out during operation, for example through
16
a draft of air. In order to light the burner, the system that allows the
passage of gas must be activated. Carry out the following steps.
WARNING If the burner flames are accidentally blown out, turn the control knob
of the burner to the off position and do not try to relight it for at least 1
minute.
1. Light the burner as usual without releasing the control knob.
2. Hold the control knob down firmly for 4 seconds after lighting the flame.
7.4Turning off a burner
Turn the control knob clockwise to off.
7.5Normal behavior during operation
The following behavior during operation is normal. ¡ A soft whistling noise
while the burner is operating. ¡ Release of odors during first use. These do
not pose a
risk and will disappear in time. ¡ An orange-colored flame is normal. It is
caused by
impurities, such as the presence of dust in the atmosphere or spilled liquids.
Recommended cooking settings
8Recommended cooking settings
Recommended cooking settings
The charts list the optimal heat settings and cooking times for various types
of food. The information given applies when cooking four portions. The cooking
times and heat settings may vary depending on the type of food, its weight and
quality, on the type of gas used, and on the material from which the cookware
is made. To prepare these dishes, stainless steel cookware was mainly used.
Always use cookware that is the right size and place it in the center of the
burner.Refer to the overview of suitable cookware.
Tips ¡ Recommendations for cooking:
Place all the ingredients into the cookware at the same time when cooking
soups, creams, lentil stews or chickpeas.
Preheat the oil when frying. Once you have started frying the food, maintain
the temperature by adjusting the power if necessary. Maintain the temperature
of the oil between different batches and turn the food frequently.
¡ Recommendations to reduce the cooking time: Use a pressure cooker to cook
creamy soups and legumes. Follow the manufacturer’s instructions of the
pressure cooker. Add all the ingredients at the same time at the start.
Bring the water to a boil before adding pasta, rice or potatoes and then
adjust the power level to continue boiling. Use a lid to cook rice and
potatoes.
Recommended cooking settingsen-us
8.1Cooking charts
Here you can find information on how to cook food on the different burners. We
recommend using the burner that is listed first. Refer to the appliance
overview to identify the burners.
How to use the cooking charts Each type of food can be prepared in one or two
steps. For each step you can find the following information. ¡ Cooking method
¡ Heat setting ¡ Cooking time in minutes
Cooking methods featured in the cooking chart
Bringing to the boil
Continuing cooking
Building up pressure in the pressure cooker
Maintaining pressure in the pressure cooker
Frying on high heat
Frying gently
Melting, liquefying
Recommendations for different burner sizes Information on how to cook food on
the different burners is displayed. We recommend using the first burner that
is mentioned. The model overview describes all of the burners on the cooktop.
“Familiarizing yourself with your appliance”, Page 10
Example for using the cooking charts for preparing fish soup using the large burner.
Dish Fish soup
Burner
Large Medium Dualflame
Total time Step 1 in min. Cooking
method
12 – 17
17 – 22
10 – 15
Step 1
Heat setting 8 8 9
Step 1
Time in min. 7 – 9 11 – 13 4 – 6
Step 2
Cooking method
Step 2
Heat setting 1 1 4
Step 2
Time in min. 5 – 8 6 – 9 6 – 9
¡ Step 1: Bring to the boil. Set heat setting 8 for 7-9 minutes.
¡ Step 2: Continue boiling. Switch to heat setting 1 for 5-8 minutes.
¡ Step 2: Continue boiling. Switch to heat setting 1 for 5-8 minutes.
Soups and creamy soups
Food Fish soup
Minestrone (vegetable soup)
Burner
Total time Step 1 in min. Cooking
method
Step 1
Heat setting
Step 1
Time in min.
Step 2
Cooking method
Step 2
Heat setting
Step 2
Time in min.
Large
Medium
Dualflame
12 – 17 17 – 22 10 – 15
8
7 – 9
8
11 – 13
8
5 – 7
1
5 – 8
1
6 – 9
4
5 – 8
Large
Medium
Dualflame
47 – 52 57 – 62 45 – 50
9
10 – 12
9
10 – 12
7
8 – 10
5
37 – 40
6
47 – 50
4
37 – 40
Pasta and rice
Dish Spaghetti
Burner
Total time Step 1 in min. Cooking
method
Step 1
Heat setting
Step 1
Time in min.
Step 2
Cooking method
Step 2
Heat setting
Step 2
Time in min.
Large
18 – 22
9
8 – 10
6
10 – 12
17
en-usRecommended cooking settings
Dish
Burner
Rice Ravioli
Medium Dualflame
Large Medium Dualflame
Large Medium Dualflame
Vegetables and legumes
Dish
Burner
Boiled potatoes (mashed, potato salad)
Hummus (puréed chickpeas)
Mountain lentils
Deep-fried vegetables
Sautéed fresh vegetables Stir constantly 1 Cook without lid
Large Medium Dualflame
Large Dualflame Medium
Large Medium Dualflame
Large Dualflame Medium
Total time Step 1 in min. Cooking
method
20 – 24
17 – 21
Step 1
Heat setting 9 8
17 – 22
9
18 – 23
9
13 – 18
7
9 – 14
9
17 – 22
8
8 – 13
8
Total time Step 1 in min. Cooking
method
Step 1
Heat setting
23 – 28
9
25 – 30
9
22 – 27
9
50 – 55
9
47 – 52
7
52 – 57
9
40 – 45
9
50 – 55
9
40 – 45
9
12 – 17
1
7
10 – 15
1
7
20 – 25
1
9
Step 1
Time in min. 10 – 12 7 – 9
Step 2
Cooking method
Step 2
Heat setting 7 6
5 – 7
2
7 – 9
6
4 – 6
4
4 – 6
6
12 – 14
8
3 – 5
8
Step 1
Time in min.
Step 2
Cooking method
Step 2
Heat setting
8 – 10
5
10 – 12
6
8 – 10
7
10 – 12
4
10 – 12
6
12 – 14
5
8 – 10
8
18 – 20
6
8 – 10
4
6 – 8 5 – 7
1
5
1
6
20 – 25
Step 2 Time in min. 10 – 12 10 – 12
12 – 15 11 – 14 9 – 12
5 – 8 5 – 8 5 – 8
Step 2 Time in min.
15 – 18 15 – 18 14 – 17
40 – 43 37 – 40 40 – 43
32 – 35 32 – 35 32 – 35
6 – 9 5 – 8
18
Dish
Burner
Chips
1 Cook without lid Eggs Dish
Dualflame Large
Dualflame Large Medium
Burner
Omelette (1 serving) Spanish tortilla 1 Cook without lid
Medium Large Dualflame
Large Dualflame
Sauces
Dish
Burner
Tomato sauce White sauce Stir constantly
Blue cheese sauce Stir constantly
Neapolitan sauce 1 Cook without lid
Dualflame
Small Medium Large
Small Medium Dualflame
Medium
Total time Step 1 in min. Cooking
method
5 – 7
1
Step 1
Heat setting 9
6 – 8
1
9
13 – 18
1
7
15 – 20
1
9
25 – 30
1
9
Total time Step 1 in min. Cooking
method
Step 1
Heat setting
3 – 5 2 – 4 2 – 4
1
8
1
9
1
5
25 – 30
1
9
18 – 23
1
7
Total time Step 1 in min. Cooking
method
Step 1
Heat setting
20 – 25
9
10 – 15
1
6
10 – 15
1
5
3 – 8
1
5
4 – 6 3 – 5 4 – 6
1
7
1
7
1
3
18 – 23
1
6
Recommended cooking settingsen-us
Step 1
Time in min. 5 – 7
Step 2
Cooking method
Step 2
Heat setting
Step 2
Time in min.
6 – 8
13 – 18
15 – 20 25 – 30
Step 1
Time in min.
Step 2
Cooking method
Step 2
Heat setting
Step 2
Time in min.
3 – 5 2 – 4 2 – 4
25 – 30 18 – 23
Step 1
Time in min.
Step 2
Cooking method
Step 2
Heat setting
Step 2
Time in min.
4 – 5
1
16 – 20
2 – 4 2 – 4 1 – 2
4 – 6 3 – 5 4 – 6
2 – 4
1
6
1
5
1
5
1
4
8 – 11 8 – 11 2 – 6
16 – 19
19
en-usRecommended cooking settings
Dish
Burner
Carbonara sauce
1 Cook without lid Fish Dish
Large Dualflame
Medium Large Dualflame
Burner
Breaded cod
Baked salmon
Mussels
1 Cook without lid Meat Dish
Large Medium Dualflame
Large Medium Dualflame
Large Dualflame Medium
Burner
Duck breast (1 piece)
Medium
Large
Dualflame
Beef tenderloin Stroganoff
Large
Dualflame 1 Cook without lid
Total time Step 1 in min. Cooking
method
13 – 18
1
13 – 18
1
Step 1
Heat setting 9 7
10 – 15
6
8 – 13
5
10 – 15
3
Total time Step 1 in min. Cooking
method
Step 1
Heat setting
5 – 10
1
8
8 – 13
1
9
5 – 10
1
6
5 – 10
1
7
5 – 10
1
8
4 – 9
1
6
5 – 7
9
3 – 5
9
10 – 12
9
Total time Step 1 in min. Cooking
method
Step 1
Heat setting
6 – 8
1
7
9 – 11
1
7
6 – 8
1
5
8 – 13
1
9
5 – 10
1
7
20
Step 1
Time in min. 1 – 3 1 – 3
Step 2 Cooking method
1
1
Step 2
Heat setting 8 5
5 – 7
1
3
4 – 6
1
3
10 – 15
Step 1
Time in min.
Step 2
Cooking method
Step 2
Heat setting
5 – 10 8 – 13 5 – 10
2 – 4
1
2 – 4
1
2 – 4
1
5 – 7 3 – 5
10 – 12
Step 1
Time in min.
Step 2
Cooking method
Step 2
Heat setting
6 – 8 9 – 11 6 – 8
8 – 13 5 – 10
Step 2 Time in min. 12 – 15 12 – 15
5 – 8 4 – 7
Step 2 Time in min.
3 – 6 3 – 6 2 – 5
Step 2 Time in min.
Dish
Burner
Medium Chicken breast fillets (8 pieces)
Large Dualflame Medium Ground meat Large Medium Dualflame 1 Cook without lid
Convenience products
Dish
Burner
Frozen croquettes (16 pcs) Frozen fish sticks (12 pcs)
Fried sausages (12 pcs)
Boiled sausages, 12 pcs.
Hamburgers, 4 pcs. 0.4 in (1 cm) thick; 110 g
Large Medium Dualflame
Large Medium Dualflame
Medium Large Dualflame
1 Cook without lid
Medium
Dualflame
Total time Step 1 in min. Cooking
method
12 – 17
1
Step 1
Heat setting 9
7 – 12
1
9
7 – 12
1
9
7 – 12
1
9
15 – 20
8
20 – 25
9
15 – 20
6
Total time Step 1 in min. Cooking
method
Step 1
Heat setting
6 – 10
8
8 – 12
9
4 – 8
6
5 – 10
7
7 – 12
8
5 – 10
6
8 – 13
9
9 – 14
7
9 – 14
4
4 – 9
1
9
6 – 11
1
9
3 – 8
1
9
Recommended cooking settingsen-us
Step 1
Time in min. 12 – 17
Step 2
Cooking method
Step 2
Heat setting
Step 2
Time in min.
5 – 7 3 – 5
1
6
1
6
10 – 12
15 – 20 20 – 25 15 – 20
5 – 8 5 – 8
Step 1
Time in min.
Step 2
Cooking method
Step 2
Heat setting
Step 2
Time in min.
5 – 10 8 – 13 5 – 10
2 – 4 2 – 4 2 – 4
8 – 13 9 – 14 9 – 14
1
3 – 6
1
2 – 5
1 – 3 1 – 3 1 – 3
1
7
1
7
1
7
3 – 6 5 – 8 2 – 5
21
en-usRecommended cooking settings
Dish Frozen vegetables Stir constantly
Pizza, 8 inch
1 Cook without lid Desserts Dish Rice pudding Stir constantly
Melting chocolate With OptiSim® Crêpes, 4 pcs.
Bread pudding, in double boiler
Custard Stir constantly
Sponge cake, in double boiler 1 Cook without lid
Burner
Total time Step 1 in min. Cooking
method
Step 1
Heat setting
Large
7 – 12
1
9
Dual-
5 – 10
1
9
flame
Medium 10 – 15
1
9
Dual-
4 – 8
4
flame
Large
16 – 20
1
Burner
Total time Step 1 in min. Cooking
method
Step 1
Heat setting
Medium 30 – 35
1
8
Small
40 – 45
1
9
Dual-
23 – 28
1
6
flame
Small
10 – 15
1
1
Large
17 – 22
1
7
Dual-
9 – 14
1
5
flame
Medium 20 – 25
1
9
Large
25 – 30
9
Dual-
22 – 27
9
flame
Medium 30 – 35
9
Large
3 – 8
1
5
Medium 8 – 13
1
5
Dual-
8 – 13
1
3
flame
Large
35 – 40
9
Step 1
Time in min.
Step 2
Cooking method
Step 2
Heat setting
7 – 12 5 – 10 10 – 15
4 – 8 16 – 20
Step 1
Time in min.
Step 2
Cooking method
Step 2
Heat setting
9 – 11
1
4
12 – 14
1
2
8 – 10
1
4
1 – 3 1 – 3
1 – 3
1
5
1
4
1
7
10 – 12
6
7 – 9
7
12 – 14
7
3 – 8 8 – 13 8 – 13
35 – 40
Step 2 Time in min.
Step 2 Time in min. 21 – 24 28 – 31 15 – 18
16 – 19 8 – 11 19 – 22 15 – 18 15 – 18 18 – 21
22
Dish 1 Cook without lid
Burner
Dualflame
Total time Step 1 in min. Cooking
method
40 – 45
Step 1
Heat setting 9
Step 1
Time in min. 40 – 45
Cleaning and maintenanceen-us
Step 2
Cooking method
Step 2
Heat setting
Step 2
Time in min.
Cleaning and maintenance
9Cleaning and maintenance
Cleaning and maintenance
To keep your appliance working efficiently for a long time, it is important to
clean and maintain it carefully.
9.1Cleaning the appliance
CAUTION All igniters spark when any single burner is turned on. Do not touch
any of the burners when the cooktop is in
use.
WARNING Do not clean the cooktop while it is in operation.
NOTICE: Humidity might enter the appliance interior, if you remove the control
knobs during cleaning. This may damage the appliance. Do not remove the
control knobs when cleaning the
appliance.
1. Let the appliance cool down. 2. Clean with a sponge, water and soap. 3.
Dry with a soft cloth.
9.2Cleaning the burners
Clean the surfaces of the burners after every use to prevent them from
becoming encrusted.
NOTICE: Do not clean the burner parts in the dishwasher. They may be damaged.
1. Wait until the appliance has cooled. 2. Scrub with a non-metallic brush
and soapy water. 3. Dry the burners completely. If there are water droplets
or damp patches on the cooktop when you start cooking, the enamel may be
damaged. 4. Reassemble the burner parts. Ensure that the burner caps are
correctly positioned on the burner bases. “Burner cap and burner base
placement”, Page 11
9.3Cleaning the burner grates
1. Wait until the appliance has cooled. 2. Carefully lift off the burner
grates. 3. Scrub with a non-metallic brush and soapy water.
Carefully clean around the rubber feet. If the rubber feet come off, the
grates may scratch the cooktop surface. 4. Dry the burners grates completely.
If there are water droplets or damp patches on the cooktop when you start
cooking, the enamel may be damaged. 5. Place the burner grates in their proper
position. “Burner grates”, Page 12
9.4Cleaning recommendations
Follow these cleaning recommendations for the individual parts of your
appliance.
Part / Material
Suitable cleaning method
Important notes
Burner base / aluminum alloy
¡ Non-abrasive cleaner: Dish soap and hot water
¡ Mild abrasive cleaners: Bon Ami®1 or Soft Scrub®1
Rinse and dry immediately.
¡ Do not scratch or gouge the port openings. ¡ Clean ports with a wire or a
straightened
paper clip. ¡ Do not use a toothpick, it may break off. ¡ Do not soak burner
bases. ¡ A toothbrush can be used for stubborn
stains.
1 These marks are registered trademarks of their respective owners. All other trademarks are trademarks of BSH Home Appliances Corporation or its affiliated companies.
23
en-usCleaning and maintenance
Part / Material
Suitable cleaning method
Important notes
Burner cap / porcelain enamel
¡ Non-abrasive cleaners: Dish soap and hot water, Fantastic®1
¡ Mild abrasive cleaners: Bon Ami®1 ¡ Liquid cleaners: Soft Scrub®1 ¡ For food
stains: abrasive cleaners such as
Barkeepers Friend®1
Rinse and dry immediately.
¡ Acidic and sugar-laden spills deteriorate the enamel. Remove soil
immediately after the appliance has cooled enough to touch.
¡ Do not use wet sponge or towel on hot porcelain.
¡ Do not soak burner caps. ¡ Always apply minimal pressure with abrasive
cleaners. ¡ Dry thoroughly and make sure the burner
cap is seated properly on the burner base after cleaning.
Control knobs and grommets
Non-abrasive cleaners: Dish soap and hot water Dry thoroughly after cleaning.
¡ Do not remove the control knobs when cleaning the appliance. The appliance
may be damaged if moisture finds its way inside.
¡ Do not remove grommets. You will require Customer Service to refit them. DO
NOT USE THE COOKTOP WITHOUT ALL PARTS FITTED CORRECTLY!
¡ Do not soak the control knobs or grommets. ¡ Do not clean the control knobs
in the
dishwasher, they may be damaged. ¡ Do not use abrasive scrubbers or cleaners,
such as Bon Ami®1, Ajax®1, or Comet®1. They may permanently damage the finish
or remove graphics.
Exterior finish / stainless steel
¡ Clean with soapy water and soft cloth, then rinse and dry with a soft cloth.
¡ Condition steel with the Bosch Stainless Steel Conditioner (part #
00576696). Not for use on black steel.
¡ Hard water spots: Household white vinegar ¡ Mild abrasive cleaners: Bon
Ami®1 ¡ Heat discoloration: Bar Keepers Friend®1
Rinse and dry immediately.
¡ Do not use steel wool pads. They will scratch the surface.
¡ Stainless steel resists most food stains and pit marks providing the surface
is kept clean and protected.
¡ Never allow food stains or salt to remain on stainless steel for any length
of time
¡ Rub lightly in the direction of the grain. ¡ Chlorine or chlorine compounds
in some
cleaners are corrosive to stainless steel. Check the ingredients on the label
before using.
Burner grates and grate bridge / porcelain enamel on cast iron
¡ Non-abrasive cleaner: Hot water and detergent, Fantastic®1
¡ Mild abrasive cleaners: Bon Ami®1, Soft Scrub®1
¡ Stubborn stains: Soap filled steel wool pads ¡ Cleaning in the dishwasher:
Remove burnt-
on food prior to placing the burner grates in the dishwasher. Place the burner
grates on the lowest rack of dishwasher and use the dishwasher manufacturer’s
recommended detergent.
Rinse and dry immediately.
¡ The grates are heavy; use care when you lift them up. Place them on a
protected surface for cleaning.
¡ Blisters, crazing or chips are common due to the extreme temperatures on the
grate fingers and rapid temperature changes.
¡ Acidic and sugar-laden spills deteriorate the enamel. Remove soil
immediately after the appliance has cooled enough to touch.
¡ If you use abrasive cleaners too vigorously or too often they may eventually
mar the enamel.
¡ Do not clean in a self-cleaning oven.
Igniters / ceramic
¡ Carefully wipe with a cotton swab dampened ¡ Avoid excess water on the igniter. A damp
with soap and water.
igniter will prevent the burner from lighting.
¡ Gently scrape the soil off with a toothpick. ¡ Remove any lint that may remain after
cleaning.
1 These marks are registered trademarks of their respective owners. All other trademarks are trademarks of BSH Home Appliances Corporation or its affiliated companies.
24
Troubleshootingen-us
Troubleshooting
10Troubleshooting
Troubleshooting
You can eliminate minor issues on your appliance yourself. Please read the
information on eliminating issues before contacting Customer Service. This may
avoid unnecessary repair visits.
WARNING Improper repairs are dangerous. Only authorized service providers
should repair the
appliance.
If the power cord or the appliance power cable of this appliance becomes
damaged, it must be replaced with
a special power cord or special appliance power cable,
which is available from the manufacturer or the
manufacturer’s Customer Service.
Only original spare parts may be used to repair the appliance.
If the appliance has an issue, call Customer Service.
Issue
Cause and troubleshooting
The general electrical system of the appliance is not working.
The circuit breaker in the circuit breaker panel has tripped. 1. Check circuit breaker or fuse box to your house. 2. Make sure there is proper electrical power to the appliance.
The plug for the power cord is not plugged in. Connect the appliance to the power supply.
There has been a power failure.
Check whether the lighting in your kitchen or other appliances in the room are
working.
The automatic ignition is not working.
Food remnants, dirt, or cleaning products are located between the igniters and the burners. Clean the space between the igniter and the burner.
Burner parts are wet. Carefully dry the burner parts.
The burner parts are not positioned correctly. Position the burner parts correctly.
The appliance is not connected properly to the power supply. Contact a qualified electrician.
The burner flame is not uniform.
The burner parts are not positioned correctly. Position the burner parts correctly.
The grooves on the burner are dirty. Clean the grooves on the burner.
The gas flow is not normal or there The gas supply is blocked by intermediate gas valves.
is no gas.
Open the gas valves.
The gas cylinder is empty. Replace the gas cylinder.
There is a smell of gas in the kitchen.
A gas valve has been left on. Turn off the gas taps.
Incorrect coupling of gas cylinder. Check the proper connection to the gas cylinder.
The gas pipe to the appliance is leaking. 1. Shut off the gas supply at the
main gas valve. 2. Ventilate the premises. 3. Immediately notify an authorised
installation technician to check and certify the
installation.
4. Do not use the appliance until you can be sure there are no gas leaks in
the gas supply line or the appliance.
The burner switches off immediately after releasing the control knob.
The control knob has not been pressed down long enough. 1. Keep the control knob pressed in for a few seconds after ignition. 2. Push the control knob in firmly.
25
en-usDisposal
Issue The burner switches off immediately after releasing the control knob.
The indicator light on the control knob flashes red.
Cause and troubleshooting The grooves on the burner are dirty. Clean the
grooves on the burner.
There is an electronics fault 1. Disconnect the appliance from the power
supply. 2. Wait a couple of seconds and reconnect the appliance to the power
supply. 3. If the message persists, call Customer Support.
Disposal
11Disposal
Disposal
11.1Disposal of your old appliance
Environmentally compatible disposal allows valuable raw materials to be
recycled. 1. Unplug the appliance from the power supply. 2. Cut through the
power cord. 3. Dispose of the appliance in an environmentally
responsible manner. Information about current disposal methods can be obtained
from your specialist dealer or local authority.
Customer Service
12Customer Service
Customer Service
With any warranty repair, we will make sure your appliance is repaired by an
authorized service provider using genuine replacement parts. We use only
genuine replacement parts for all repairs. Detailed information on the
warranty period and terms of warranty can be found in the Statement of Limited
Product Warranty, from your retailer, or on our website. If you contact
Customer Service, you will need the model number (E-Nr.) and the production
number (FD) of your appliance. USA:
1-800-944-2904 www.bosch-home.com/us
/owner-support/get-support www.bosch-home.com/us/shop CA:
1-800-944-2904 www.bosch-
home.ca/en/service/get-support www.bosch-home.ca/en/service/cleaners-and-
accessories
12.1Model number (E-Nr.) and production number (FD)
You can find the model number (E-Nr.) and the production number (FD) on the
appliance’s rating plate. Making a note of your appliance’s details and the
Customer Service telephone number will enable you to find them again quickly.
12.2Rating plate location
You can find the rating plate of your appliance: ¡ On the appliance
certificate. ¡ On the underside of the appliance.
26
Rating plate
STATEMENT OF LIMITED PRODUCT WARRANTY
13STATEMENT OF LIMITED PRODUCT WARRANTY
STATEMENT OF LIMITED PRODUCT WARRANTY
13.1What this warranty covers & Who it applies to
The limited warranty provided by BSH Home Appliances (“Bosch”) in this
Statement of Limited Product Warranty applies only to the Bosch appliance sold
to you (“Product”), provided that the Product was purchased: ¡ For your
normal, household (non-commercial) use, and
has in fact at all times only been used for normal household purposes. ¡ New
at retail from a BSH authorized dealer or directly from BSH (not a display,
“as is”, or previously returned model), and not for resale, or commercial use.
¡ Within the United States or Canada, and has at all times remained within the
country of original purchase.
The warranties stated herein apply to the original purchaser of the product
warranted herein and to each succeeding owner of the product purchased for
ordinary home use during the term of the warranty. Please make sure to
register your Product; while not necessary to effectuate warranty coverage, it
is the best way for Bosch to notify you in the unlikely event of a safety
notice or product recall.
13.2How long the warranty lasts
Bosch warrants that the Product is free from defects in materials and
workmanship for a period of three hundred and sixty-five (365) days from the
date of the original delivery. The foregoing timeline begins to run upon the
date of the original delivery, and shall not be stalled, tolled, extended, or
suspended, for any reason whatsoever. This Product is also warranted to be
free from cosmetic defects in material and workmanship (such as scratches of
stainless steel, paint/porcelain blemishes, chips, dents, or other damage to
the finish) of the Product, for a period of thirty (30) days from the date of
delivery or closing date for new construction. This cosmetic warranty excludes
slight color variations due to inherent differences in painted and porcelain
parts, as well as differences caused by kitchen lighting, product location, or
other similar factors. This cosmetic warranty specifically excludes any
display, floor, “As Is”, or “B” stock appliances.
13.3Repair/replace as your exclusive remedy
During this warranty period, Bosch or one of its authorized service providers
will repair your Product without charge to you (subject to certain limitations
stated herein) if your Product proves to have been manufactured with a defect
in materials or workmanship. If reasonable attempts to repair the Product have
been made without success, then Bosch will replace your Product (upgraded
models may be available to you, in Bosch’s sole discretion, for an additional
charge). Nothing in this warranty requires damaged or defective parts to be
replaced with parts of a different type or design than the original part. All
removed parts and components shall become the property of Bosch at its sole
option. All replaced and/or repaired parts shall assume the identity of the
original part for purposes of this warranty and this warranty shall not be
extended with respect to such parts. Bosch’s sole liability and responsibility
hereunder is to repair manufacturerdefective Product only, using a Bosch
authorized service provider during normal business hours. For safety and
property damage concerns, Bosch highly recommends that you do not attempt to
repair the Product yourself, or use a non-authorized service provider; Bosch
will have no responsibility or liability for damage resulting from repairs or
work performed by a non-authorized service provider. Authorized service
providers are those persons or companies that have been specially trained on
Bosch products, and who possess, in Bosch’s opinion, a superior reputation for
customer service and technical ability (note that they are independent
entities and are not agents, partners, affiliates or representatives of
Bosch). Nevertheless, taking your product to be serviced by a repair shop that
is not affiliated with or an authorized dealer of Bosch will not void this
warranty. Also, using third-party parts will not void this warranty.
Notwithstanding the foregoing, Bosch will not incur any liability, or have
responsibility, for the Product if it is located in a remote area (more than
100 miles from an
STATEMENT OF LIMITED PRODUCT WARRANTYen-us
authorized service provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or environment; in any such
event, if you request, Bosch would still pay for labor and parts and ship the
parts to the nearest authorized service provider, but you would still be fully
liable and responsible for any travel time or other special charges by the
service company, assuming they agree to make the service call. Further, to the
extent you have installed the Product in a difficult-toaccess location or have
otherwise installed temporary or permanent fixtures that create barriers to
accessing or removing the Product, Bosch will not incur any liability for, or
have responsibility, for work or costs associated with moving the Product or
otherwise creating access to the Product in order to repair or replace it. All
such costs shall be your sole responsibility.
13.4Out of warranty product
Bosch is under no obligation, at law or otherwise, to provide you with any
concessions, including repairs, prorates, or Product replacement, once this
warranty has expired.
Warranty exclusions
The warranty coverage described herein excludes all defects or damage that are
not the direct fault of Bosch, including without limitation, one or more of
the following: ¡ Use of the Product in anything other than its normal,
customary and intended manner (including without limitation, any form of
commercial use, use or storage of an indoor product outdoors, use of the
Product in conjunction with air or water-going vessels). ¡ Any party’s willful
misconduct, negligence, misuse, abuse, accidents, neglect, improper operation,
failure to maintain, improper or negligent installation, tampering, failure to
follow operating instructions, mishandling, unauthorized service (including
selfperformed “fixing” or exploration of the appliance’s internal workings). ¡
Adjustment, alteration or modification of any kind. ¡ A failure to comply with
any applicable state, local, city, or county electrical, plumbing and/or
building codes, regulations, or laws, including failure to install the product
in strict conformity with local fire and building codes and regulations. ¡
Ordinary wear and tear, spills of food, liquid, grease accumulations, or other
substances that accumulate on, in, or around the Product. ¡ Any external,
elemental and/or environmental forces and factors, including without
limitation, rain, wind, sand, floods, fires, mud slides, freezing
temperatures, excessive moisture or extended exposure to humidity, lightning,
power surges, structural failures surrounding the appliance, and acts of God.
¡ Service calls to correct the installation of your Product, to instruct you
how to use your Product, to replace house fuses or correct house wiring or
plumbing. ¡ Removal and replacement of trim or decorative panels that
interfere with servicing the Product.
27
STATEMENT OF LIMITED PRODUCT WARRANTY
¡ Damage or defects caused by labor or parts installed by any non-authorized
service provider, unless approved by Bosch before service is performed.
In no event shall Bosch have any liability or responsibility whatsoever for
damage to surrounding property, including cabinetry, floors, ceilings, and
other structures or objects around the Product. Also excluded from this
warranty are Products, on which the serial numbers have been altered, defaced,
or removed; service visits to teach you how to use the Product, or visits
where there is nothing wrong with the Product; correction of installation
problems (you are solely responsible for any structure and setting for the
Product, including all electrical, plumbing or other connecting facilities,
for proper foundation/flooring, and for any alterations including without
limitation cabinetry, walls, floors, shelving, etc.); and resetting of
breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED.
ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.