routemate ELD App User Guide

routemate ELD App

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Product Specifications:

• Brand: RouteMate

• Functionality: ELD installation and connection, inspection
  procedures, malfunction scenarios

• Compatibility: Android and iOS devices

• Components: RouteMate device, RouteMate App

Product Usage Instructions

ELD Installation & Connection

1. Install the RouteMate Device in Your
   Vehicle:

1. Make sure the engine is off before starting the installation
process.

2. Locate the diagnostic port inside the vehicle and attach the
device to it.

3. Verify proper installation by checking for a blinking green
LED light.

4. Mount the device in a suitable location away from electrical
components for optimal performance.

2. Install the RouteMate App:

1. Download the RouteMate app from the respective app store
based on your device type.

2. Open the app to proceed with the installation.

3. Log in to the RouteMate App and Select the
   Vehicle:

1. Use the provided login details to access the app.

2. Select your vehicle from the list or search for it and
confirm your selection.

4. Connect the RouteMate App with Your
   Vehicle:

Follow on-screen instructions to establish a connection between
the app and your vehicle.

Frequently Asked Questions (FAQ)

Q: What should I do if the green LED light does not blink after

device installation?

A: If the green LED light does not blink after installation,
check the device connection and ensure it is securely attached to
the diagnostic port. If issues persist, contact customer support
for assistance.

Q: Can I install the RouteMate device while the engine is

running?

A: No, it is recommended to install the device with the engine
off to prevent any potential safety hazards during
installation.

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routemate
User Manual
RouteMate Guidebook
This document contains a comprehensive step-by-step guide covering ELD installation and connection, the procedure in case of an inspection, the possible malfunction scenarios, and what to do in such situations.
Thank you for choosing RouteMate! We wish you safe rides!

Table of Content
ELD Installation & Connection
Install the RouteMate Device in Your Vehicle Install the RouteMate App Log in to the RouteMate App and Select the Vehicle Connect the RouteMate App with Your Vehicle Change Duty Status Complete DVIR Populate Log Form Data Record Hours of Service
DDOOTTInsInpescptieonction Process
Inspect Logs Data Transfer Procedure
Malfunction and Data Diagnostic Events
How It Looks Driver and Carrier Responsibilities Carrier Responsibilities Regarding Malfunctions Record-Keeping Responsibilities by the Driver Malfunction Events Examples Data Diagnostic Events Examples

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3-4 5 6 7 8
9-11 12-14
15
17 18
17 20 20 21 22 23

ELD Installation & Connection
ELD Setup
ELD Installation and Connection
In just a few simple steps, youll finish with the ELD setup and be ready to go!

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Installation & Connection
Install the RouteMate Device in Your Vehicle
Firstly, its important to install the device properly. Keep in mind that your engine should be off while doing this.

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With the engine off, locate the diagnostic port inside the vehicle. It is located in one of the four places shown in the picture below.

2. Attach the device to the diagnostic
   port of the vehicle.

Internal GPS Antenna

Internal GSM Antenna

OBD Connector J1939, CAN, OBD II

2 LED Indicators

Installation & Connection

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3. Once the device is installed, ensure the device is working properly, as evidenced by a green LED light blinking. The green light starts blinking after a GPS & Cellular connection is initiated.

4. Securely mount your device in a location where there are no electrical components nearby. This will help prevent potential issues like device interference and GPS signal disruption. We recommend placing the ELD device in a visible area with a clear and unobstructed view of the sky, as shown in the image below.

IMPORTANT: Please follow the above-mentioned instructions. Otherwise, you risk ELD device interference and GPS disruption, creating problems with the signal. Do not put an ELD device under the dashboard under any circumstances.

Installation & Connection
Install the RouteMate App

1. For Android phones and tablets, download the RouteMate app from the Google Play Store.

2. For iPhones and iPads, download the RouteMate app from the App Store.

3. Open the RouteMate App.

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Installation & Connection
Log in to the RouteMate App and Select the Vehicle
Please read the login instructions in the email we sent you. If you dont have the login details yet or have forgotten them, please contact your carrier administrator.

1. Enter your login details and tap LOG IN.

2. Select your vehicle from the list, or search for one and tap ACCEPT.

3. After accepting the vehicle you will be prompted to the main Dashboard page.

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Installation & Connection
Connect the RouteMate App with Your Vehicle
After successfully logging in and selecting the vehicle, the Dashboard page will open. On this page, you will see the Connection Button

1. Tap the Connection Button to connect to your vehicle. The device will attempt to connect to the selected vehicle via Bluetooth. The button will change from red to orange to mark the pairing process.

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Please ensure that Bluetooth is enabled on your device before you connect to the RouteMate app.
2.
An icon will appear in the header section upon successful connection.

Installation & Connection
Change Duty Status
To begin driving, please switch your status to ‘On Duty’. This can be achieved by navigating to the Dashboard page where you will see the Status bar.

1. Tap on status bar to view all statuses.

2. Select “On Duty” status, and enter your location along with the notes. Tap Confirm.

3. Your duty status will be updated.

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Installation & Connection
Complete DVIR
After successfully logging in and selecting the vehicle, the Dashboard page will open. On this page, you will see the Connection Button

1. From the DVIR view, tap Start Inspection.
   If you are in Off Duty or Sleeper Berth status, you will be prompted to change to On Duty status. Pre-trip is selected by default.
   Note: If this is your first ride, you wont see the list of previous inspections

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Installation & Connection
2.
Tap Add/Remove Defect under Vehicle Defects and review each item from the list against your vehicle.

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3.
If you identify a defect, select the appropriate item from the list, enter a comment, and attach a photo. Then, tap Save.

Installation & Connection
4.
If Trailer is applicable, repeat steps 2 and 3 under Trailer Defects.
5.
Tap Sign and Save.

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Installation & Connection

Populate Log Form Data

Select the Trailers/Docs button

from your

Dashboard to add the Trailers/Shipping Docs number.

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Installation & Connection

Trailers/Shipping Docs are also available through the Logs folder. Here are the steps you should follow:

1. From your Dashboard view, tap the

icon.

2. Select Logs.

3. Tap the log at the top of the list.

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Installation & Connection
4.
Tap Other to see the Trailers and Shipping Docs field.

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Ready to Drive!
Once youve completed all of the pre-trip tasks in this section, youre ready to drive. When your vehicle is moving at 5 MPH or greater, your duty status will automatically switch to Driving, in accordance with the ELD mandate.

Installation & Connection
Record Hours of Service

1. When your vehicle reaches 5 MPH or greater, RouteMate indicates that the vehicle is In Motion, and your duty status will automatically change to Driving.

2. When the vehicle stops (0 MPH), its considered Stationary.

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3.
You can change your duty status by tapping the Driving and selecting another duty status.
4.
If your vehicle remains Stationary for five minutes, you will be asked if you want to change your duty status. If you ignore this question, your duty status will be changed to On Duty.

DOT Inspection Process
DOT Inspection
DOT Inspection Process
Every DOT inspection consists of several steps necessary to conduct it in a proper way. Follow them carefully and submit the output file successfully.

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DOT Inspection Process
Inspect Logs
When an officer asks for your logs, tap Start Inspection and the logs for the last seven days will appear on the screen.

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DOT Inspection
Data Transfer Procedure

1. If the officer asks for the output file, tap Transfer Data to send the file via web service or email.

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2. Select Web Service or Email transfer method.

3. When a DOT officer provides the Output File Comment, enter it in the text box.

4. Tap Send.

5. If the file was submitted successfully, you will receive a confirmation. If it was unsuccessful, you will receive the following message: “ELD Output File sending failed. Please try again or use a different Transfer Data method.”

Malfunction & Data Diagnostic Events
MD
Malfunction and Data Diagnostic Events
In the following pages, we’ll learn about Malfunction and Data Diagnostic events and what carriers and drivers need to do about them.

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Malfunction & Data Diagnostic Events
How It Looks
Diagnostic and Malfunction events show up in the applications header (top right) as a capital D and capital M. The D stands for diagnostic events, and the M for malfunction events.
Driver and Carrier Responsibilities
In case of a Malfunction or a Data Diagnostic Event, drivers and carriers have certain responsibilities.
Carrier Responsibilities Regarding Malfunctions
The carrier must:
· Provide drivers with an instruction sheet describing the various ELD malfunction events and record-keeping procedures (this document).
· Provide drivers with a supply of 8 days worth of blank paper driver · The motor carrier must correct the malfunction of the ELD within 8 days of
discovering the condition or a drivers notification to the motor carrier, whichever occurs first.

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Malfunction & Data Diagnostic Events

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Record-Keeping Responsibilities by the Driver
To see the error details, the driver must tap D (Diagnostic Data) or M (Malfunction).
In case of Malfunction Events, the driver must:
· Note the ELD malfunction and provide the carrier with written notice within 24-hours. · Reconstruct driving events for the current 24-hour period and previous 7 consecutive days using paper logs. · Continue to manually prepare driving logs until ELD is serviced and brought back into compliance. · During inspections which take place when a malfunction has occurred: provide safety official with manually kept driver logs.

In case of Data Diagnostic events, the driver must follow the
motor carriers and ELD providers recommendations in resolving the data inconsistencies.

Malfunction & Data Diagnostic Events

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Malfunction Events Examples
ELD has detected a malfunction related to Power compliance. Please contact your manager immediately, stop using RouteMate and switch to paper logs until the ELD malfunction has been corrected. Mon, Aug 25, 10:15 AM
ELD has detected a malfunction related to Engine Synchronization compliance. Please contact your manager immediately, stop using RouteMate and switch to paper logs until the ELD malfunction has been corrected. Mon, Aug 25, 10:15 AM
ELD has detected a malfunction related to Timing compliance. Please contact your manager immediately, stop using RouteMate and switch to paper logs until the ELD malfunction has been corrected. Mon, Aug 25, 10:15 AM
ELD has reported Position compliance malfunction. Please contact your manager immediately, stop using RouteMate and switch to paper logs until the ELD malfunction has been corrected. Mon, Aug 25, 10:15 AM
ELD has reported Data Transfer compliance malfunction. Please contact your manager immediately, stop using RouteMate and switch to paper logs until the ELD malfunction has been corrected. Mon, Aug 25, 10:15 AM

Malfunction & Data Diagnostic Events
Data Diagnostic Events Examples
ELD has detected Power Data Diagnostic event. Mon, Aug 25, 10:15 AM
ELD has detected Missing Required Data Diagnostic event. Mon, Aug 25, 10:15 AM
ELD has detected Data Transfer Data Diagnostic event. Mon, Aug 25, 10:15 AM
ELD has detected Unidentified Data Diagnostic event. Mon, Aug 25, 10:15 AM

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Are you still uncertain about anything?
If you are still experiencing any doubts or difficulties with the steps, please do not hesitate to contact us at 765-770-0279. We will be happy to provide you with all the necessary information.

You can also visit our YouTube page where you can find our step-by-step video tutorials. Thank you for choosing RouteMate!

765-770-0279

office@routemate.us

www.routemate.us

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