DELL 5.x Software User Guide

July 25, 2024
Dell

DELL 5.x Software

DELL 5.x Software

Important Information

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

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Dell Update

Dell Update is installed as a stand-alone application on consumer client supported platforms to provide updates for system software that is released by Dell. This application is installed locally on the target systems and simplifies the BIOS, firmware, driver, and application update experience on Dell client hardware.
You can find other product guides and third-party licenses documents for your reference at dell.com/support.

Topics:

  • What’s new in Dell Update Version 5.3
  • What’s new in Dell Update Version 5.2
  • What’s new in Dell Update Version 5.1
  • What’s new in Dell Update Version 5.0
  • What’s new in Dell Update Version 4.9
  • What’s new in Dell Update Version 4.8
  • What’s new in Dell Update Version 4.7.1
  • What’s new in Dell Update Version 4.6

What’s new in Dell Update Version 5.3

Dell Update provides the following features and enhancements in this release:

  • Added the capability to temporarily pause scanning, downloading, and installing operations when in a conference call through the Avaya agent app.
  • Enhanced the telemetry event information.
  • Added the The system needs to be rebooted to complete the installation notification for BIOS updates.
  • Added an End-of-life notification for Dell Update.
  • Enhanced the driver scan process.

What’s new in Dell Update Version 5.2

Dell Update provides the following features and enhancements in this release:

  • Enhanced the security measures by upgrading third party components to higher versions.
  • Optimized the payload size during driver scan to save network bandwidth.
  • Enhanced the security measures in line with Microsoft VBScript deprecation.

What’s new in Dell Update Version 5.1

Dell Update provides the following features and enhancements in this release:

  • Enhanced the algorithm for qualifying updates.
  • Enhanced the service shutdown process to reduce the system shutdown time.
  • Enhanced the security measures in line with Microsoft Smart App Control compliance.

What’s new in Dell Update Version 5.0

Dell Update provides the following features and enhancements in this release:

  • Supports updates for Trusted Device category.
  • Enhanced the user interface experience during low-bandwidth operations.
  • Improved the capability to detect conference calls when connected through a Bluetooth audio device.
  • Enhanced capability of UWP notifications to remain displayed in action center until removed.

What’s new in Dell Update Version 4.9

Dell Update provides the following features and enhancements in this release:

  • Improved the system information user interface to display the correct driver versions.

What’s new in Dell Update Version 4.8

Dell Update provides the following features and enhancements in this release:

  • Improved self-update workflow.
  • Enhanced the toast notification mechanism during driver installations.

What’s new in Dell Update Version 4.7.1

Dell Update provides the following features and enhancements in this release:

  • Updated the warning message for BIOS failure that occurs due to invalid or empty password.
  • Added security checks for file downloads.
  • Enhanced security measures

NOTE: Dell Update Classic interface is not supported from version 4.7.1 onwards, and the older Dell Update Classic clients are upgraded to Dell Update version 4.7.1 UWP.

What’s new in Dell Update Version 4.6

Dell Update provides the following features and enhancements in this release:

  • Added support to provide updates for Camera subsystem.
  • Added capability to pause Dell Update activity when there is a Windows Update running.
  • Scheduled reboot time is configured to five minutes for manual updates that require reboot when reboot consent check box is set.
  • Enhanced file handling security measures.
  • InvColPC.exe is not bundled with Dell Update package as a security enhancement.

Install, uninstall, and upgrade Dell Update

This section contains information about the installation, uninstallation, and upgrading Dell Update.

There is a download available for Dell Update version 4.7:

  • Dell Update for Windows —Universal Windows Platform (UWP) application supports Windows 10, starting from Redstone 1
    build number 14393 or later, and Windows 11.

Topics:

  • Supported Operating Systems
  • Download Dell Update for Universal Windows Platform (UWP)
  • Download Dell Update
  • Install Dell Update for Universal Windows Platform (UWP)
  • Uninstall Dell Update for Universal Windows Platform (UWP)
  • Uninstall Dell Update
  • Upgrade Dell Update

Supported Operating Systems

Dell Update application supports the following operating systems:

  • Windows 10
  • Windows 11

NOTE: Dell Update—Universal Windows Platform (UWP) application supports Windows 10, starting from Redstone 1 build number 14393 or later, and Windows 11.

Download Dell Update for Universal Windows Platform (UWP)

To download the latest version of the Dell Update for Universal Windows Platform (UWP):

  1. Go to dell.com/support
  2. Search for Dell Update for Windows.
  3. Download Dell-Update-Application-for-Windows_xxxxx_WIN_y.y.y_A00.EXE where x represents the software ID and y represents the version number.

Download Dell Update

To download the latest version of the Dell Update:

  1. Go to dell.com/support.
  2. Search for Dell Update.
  3. Download Dell-Update-Application_xxxxx_WIN_y.y.y_A00.EXE where x represents the software ID and y represents the version number.

Install Dell Update for Universal Windows Platform (UWP)

  1. Open the .exe file that is downloaded from the Dell support site.

  2. Click Install.
    NOTE: You must have administrative rights to install Dell Update.

  3. On the Welcome screen, click Next.

  4. On the License Agreement screen, select I accept the terms in the license agreement, and then click Next.

  5. Click Install on the Ready to Install the Program screen.

  6. On the Installation Wizard Completed screen, click Finish.

Silent install

To perform a silent installation of Dell Update, run the following command in a command prompt with administrative privileges:
Dell Update for Universal Windows Platform (UWP):
Dell-Update-Application-for-Windows_xxxxx_WIN_y.y.y_A00.EXE /s Optionally, to capture the installation log, run the following command:
Dell Update for Universal Windows Platform (UWP):
Dell-Update-Application-for-Windows_xxxxx_WIN_y.y.y_A00.EXE /s /l=C:\log path\log.txt

Uninstall Dell Update for Universal Windows Platform (UWP)

Dell Technologies recommends uninstalling Dell Update using the following steps:

  1. Click Start.
  2. Select Control Panel, and then click Programs or Programs And Features.
  3. Select Dell Update, and then click Uninstall.

You can also uninstall Dell Update using the following steps:

  1. Open Windows Settings.
  2. Select System, and then click Apps and Features.
  3. Select Dell Update, and then click Uninstall.
  4. Select Dell Update for Windows Universal, and then click Uninstall.

To uninstall Dell Update run the following command with administrative privileges: Dell-Update-Application forWindows_XXXXX_WIN_y.y.y_A00.EXE /passthrough /x /s /v”/qn” Log path command: Dell-Update-Application-for Windows_XXXXX_WIN_y.y.y_A00.EXE / passthrough /x /s /v”/qn /l*vx ”

Uninstall Dell Update

Dell Technologies recommends uninstalling Dell Update using the following steps:

  1. Click Start.
  2. Select Control Panel, and then click Programs or Programs And Features.
  3. Select Dell Update, and then click Uninstall.

You can also uninstall Dell Update using the following steps:

  1. Open Windows Settings.
  2. Select System, and then click Apps and Features.
  3. Select Dell Update, and then click Uninstall.

To uninstall Dell Update run the following command with administrative privileges: Dell-UpdateApplication_XXXXX_WIN_y.y.y_A00.EXE /passthrough /x /s /v”/qn”
Log path command: Dell-Update-Application_XXXXX_WIN_y.y.y_A00.EXE /passthrough /x /s /v”/qn / l*vx ”

Upgrade Dell Update

You can upgrade Dell Update in the following ways:

  • Manual update—Download and install Dell Update 4.8 from dell.com/support. For information about the installation procedure, see Install Dell Update.

When the new version is installed, the installer prompts for an upgrade. Select Yes to continue the upgrade.

  • Self-update—If the application is already installed, launch the application and click the CHECK button on the Welcome screen to check for updates. If newer versions of Dell Update are available the latest version of Dell Update is listed under Recommended updates. Select the update, and install the newer version of the application.

NOTE: During the upgrade, application settings are retained.

Features of Dell Update

Topics:

  • Install updates
  • Select updates
  • Suspend BitLocker
  • Give us your feedback

Install updates

To check for, and install updates, do the following:

  1. On the Welcome screen, click CHECK.
    The Checking for updates task starts, and the Checking for Updates screen is displayed.
    The Checking for updates task includes the following:

    • Checking for component updates.
    • Scanning for system devices.
    • Determining available updates.
      The Checking for Updates screen provides the status of the system scan. When updates are found, Dell Update prompts you to install the updates.
      If no updates are found, a This system is up-to-date message is displayed indicating that the applications, firmware, and drivers on the system are up to date. Click CLOSE to exit Dell Update.
  2. Optionally, if you want Dell Update to automatically restart the system after installing updates, select Automatically restart system (when required).

  3. Click INSTALL to install the selected updates on the system.

NOTE : If you click CANCEL during the installation, Dell Update does not roll back the updates that are already applied.
NOTE: Updates that do not comply with the Federal Information Processing Standards (FIPS), are not installed or displayed as available updates when the FIPS mode is enabled on the system.

Select updates

On the Welcome screen, Click CHECK, to run the Checking for updates task. If updates are available for the system, the Selected Updates screen is displayed.
The update summary is displayed next to the heading in the format—update type in megabytes (MB): Based on importance, the updates are described as follows:

  • ‘x’ is the number of updates to be downloaded.
  • ‘y’ is the total number of updates available.
  • ‘z’ is the size of the available updates.
  • Security Updates—These updates improve the security of the system.
  • Critical Updates—These updates are important for improving the reliability, security, and availability of the system.
  • Recommended Updates—These updates are recommended for installation on the system.
  • Optional Updates—These updates are optional updates.
  • Dell Docking Solution—These updates are for the Dell docking solution.

If the Dell Docking Solution option is selected, then:

  • The updates for the Dell Docking Solution cannot be cleared from Customize Selection screen.
  • The Automatically restart the system (when required) option is selected and cannot be cleared.
  • The system may restart multiple times and continue the installation.
  • One or more categories (Security, Critical, Recommended, Optional) are selected and cannot be cleared if there are updates that are part of the Dell Docking Solution.
  • The Dell Docking Solution option is not displayed if there are no updates available for Dell docking solution.

A warning message is displayed if:

  • An update that is to be installed requires an interim version of the utility. If there are multiple dependencies for an update, Dell Update attempts to install the latest version. This task may require multiple update cycles to be completed.
  • Certain updates cannot be installed until a power adapter is plugged into the system.

Suspend BitLocker

Dell Update supports the ability to install BIOS updates even if BitLocker Encryption is enabled on the system’s boot drive. This provides an option by suspending the BitLocker while updating the BIOS and resuming BitLocker encryption once the BIOS has been upgraded.
Dell Update automatically suspends the BitLocker encryption while upgrading the BIOS of the system.
If BitLocker is enabled, the following options get applied:

  • When a BIOS update is available and selected, and the Automatically suspend BitLocker option is checked, then the
    Automatically restart the system (when required) option is checked. By default this option is disabled. When the BIOS
    update is installed, BitLocker is suspended temporarily to apply the BIOS updates. After the BIOS and other updates are
    installed, the system automatically reboots to complete the BIOS update, and BitLocker is reenabled.

  • A BitLocker icon is displayed to the left of the BIOS update, if present, in the list of Selected Updates screen.

  • You can clear the Automatically suspend BitLocker option, the BIOS update is cleared and disabled.

NOTE: Hovering over the icon provides the message: This update is blocked because BitLocker is enabled on this system. If you want to install this update, please check Automatically suspend BitLocker in the BIOS settings pane.

Give us your feedback

You have the option to provide the feedback about the product, by clicking Give us your feedback link option from the bottom corner of the left pane on the welcome page.

NOTE: You have the option to publish the feedback anonymously.

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