bolttech 2024 Trade In Device Assessment User Guide
- July 20, 2024
- bolttech
Table of Contents
bolttech 2024 Trade In Device Assessment
Specifications
- Category: Trade-In Device Assessment Guide
- Classification: C2 – General Business
- Compatibility: iOS
INSTRUCTION
Is the device able to be switched on and is the touchscreen functional?
Press the power button to see if the device turns on and displays the home
screen/lock screen > Select “YES” if it can be switched on AND if the
touchscreen is functional. Select “NO” if it cannot be turned on OR if the
touchscreen is not functional
Are there any cracks or deep scratches on phone screen?
Select “YES” if your phone screen has any cracks or deep scratches. Select
“NO” if your phone screen does not have any cracks or deep scratches
Note : Screen protector must be removed
Are there any dents, cracks or deep scratches on your phone’s sides and
back cover?
Select “YES” if your phone has any dents, cracks or deep scratches on its
sides and back cover. Select “NO” if your phone does not have any dents,
cracks or deep scratches on its sides and back coverSelect “YES” if your phone
has any dents, cracks or deep scratches on its sides and back cover. Select
“NO” if your phone does not have any dents, cracks or deep scratches on its
sides and back cover
Does the device have screen burn or dead pixel?
Turn on the device and display a solid color image, like a white or black
screen > Look for areas of discoloration or uneven brightness (screen burn) >
Look closely for any pixels that are not functioning or appear stuck in one
color (dead pixels)
Is the microphone and speaker working properly?
Open the device’s voice recording app and record a short message > Speak
clearly into the microphone and listen to the recording to ensure that the
sound is clear and audible > Select “Yes” if the recording is clear and
audible. If not, select “No.”
Are the side buttons (e.g. volume, power) functioning properly?
Press the power button, volume up button & volume down button on the device
to check if it responds and performs the expected functions > Select “Yes” if
all these buttons are complete and functioning properly. If not, select “No.”
Is the device’s battery health over 80%? (For IOS only)
Open the “Settings” app on your iOS phone, tap on “Battery”, select
“Battery Health” > Select “YES” if the percentage shown in a section labeled
“Maximum Capacity” is above or equal to 80%. Select “NO” if the percentage
shown is less than 80%
Is the device’s battery health over 80%? (For IOS only)
Open the “Settings” app on your iOS phone, tap on “Battery”, select
“Battery Health” > Select “YES” if the percentage shown in a section labeled
“Maximum Capacity” is above or equal to 80%. Select “NO” if the percentage
shown is less than 80%
Has the device had any parts replaced, or does it display a message warning
of non-genuine parts on the settings screen? (For iOS only)
Open the “Settings” app on your iOS phone. > If the phone shows any warning
messages about non-genuine parts (e.g. battery), select “Yes”
Is the battery swollen or bloated? (For Android only)
Remove the device case, if it has one > Look for any visible signs of
bloating, bulge or swelling on the back or sides of the battery > Gently press
on it to check if it feels solid and secure. A bloated battery may feel soft
or spongy to the touch.
Is your phone currently locked to a specific network provider?
Check if your contract with your network provider states that the phone is
tied to that network. Or contact your provider to check. Or try using a SIM
from another network. If the phone asks you to unlock it or enter a code, it
may be tied to a network.
Frequently Asked Questions
- Q: What should I do if my device fails one of the assessments?
- A: If your device does not meet the criteria in any of the assessments, it may not be accepted for trade-in. You can contact customer support for further assistance or clarification.