LOSSIGY 12V 300AH Lifepo4 Battery User Guide
- June 3, 2024
- LOSSIGY
Table of Contents
Warranty Terms
Thank you for your interest in the products and services of LOSSIGY. By
acquiring the batteries of LOSSIGY, You will get high-quality products and the
most enthusiastic customer service. We grant the following warranties for our
battery products.
Warranty
We provide five-year warranty for the poor performance of battery products1 when used correctly in accordance with the product manual instructions. The warranty is in effect from the date of purchase by the customer (the “Purchaser”). Please read the product manual carefully before installing and using the product, and use the battery correctly under the instructions of the manual. Procedures for Warranty Claims
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We’ll assist to analyze consumer’s problem within 24 hours, and help solve problem, restore
battery usage, and introduce the optimal use method; -
If our product fails to work normally, the consumer assists us in completing all the battery testing,
and both parties confirm that the product does have quality problems, we’ll send new battery replacement to the defective battery. And the defective battery needs to be returned to our US warehouse by the pre-paid label we prepared, and will be checked and tested by our technical team. From the date of purchase and within 3 months, if our products have quality problems and don`t work normally / not hold a charge, you can choose to return the goods for refund / replacement at no extra cost.
If you encounter any questions when using the product, please feel free to contact us, we will provide 24-hour customer service.
General Conditions for Warranty Claims
This warranty extends only to the original Purchaser. If gifted or resold the
customer must go through the original Purchaser in order to claim warranty.
Original order information is needed to claim warranty.
Any product(s) returned for valid warranty service will be shipped at the
expense and risk of us. We will provide pre-paid label to customers who need
to return the products to the designated place at the specified time.
Batteries that have been serviced or replaced under their warranty period do
not receive extended warranties. Instead, the serviced/replaced battery(-ies)
will abide to the original warranty period issued when first purchased
. The warranty does not cover failures result from incorrect handling, product
modifications, installation, or deliberate damage. It is also not covered by
the warranty, if the consumer fails to install, use and maintain the product
correctly in accordance with the requirements of the instruction manual, which
causes serious quality problems in the product.
Exclusions and Limitations
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES WILL AMPERE TIME OR ITS SUPPLIERS BE LIABLE OR
RESPONSIBLE FOR ANY LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, LOST
DATA, OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND
REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF AMPERE TIME OR ITS
AFFILIATE OR SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so these limitations may not apply to you. Neither
Ampere Time nor its suppliers will be held liable or responsible for any
damage or loss to any items or products connected to, powered by or otherwise
attached to the Product. The total cumulative liability to the Purchaser, from
all causes of action and all theories of liability, will be limited to and
will not exceed the purchase price of the Product paid by the Purchaser. This
warranty gives you specific legal rights and you may also have other legal
rights that vary from state to state.
Dongguan Junshang Technology Co., Ltd Phone: +86 13632595884
Website: www.lossigy.store
Inquiries: smilaxe_service@yeah.net
Copyright©2021 LOSSIGY All rights reserved.
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