XTRELAMP SOREN Ceiling Fan Instruction Manual

July 3, 2024
XTRELAMP

XTRELAMP SOREN Ceiling Fan

XTRELAMP-SOREN-Ceiling-Fan-Product

XTRELAMP

Thanks for trusting XTRELAMP

  • We thank you and we are delighted that you have chosen an Xtrelamp fan for your home. Please, read the instructions carefully before unpacking and use.
  • Congratulations on purchasing the latest energy-efficient ceiling fan technology. This fan has a direct current (DC) motor, giving it high energy efficiency and air circulation volume without added noise.
  • Energy efficiency: The DC motor is the latest in fan design technology. It saves up to 70% of energy compared to fans with traditional alternating current (AC) motors.
  • Silent operation: This fan’s DC motor uses a stabilised current, which significantly reduces the operating noise.
  • Low-heating operation: This DC motor is powered efficiently, reducing its operating temperature to under 50ºC. This results in better cooling than a standard AC motor and increases its durability.
  • Comfort: This fan with a DC motor includes a six-speed remote control that exceeds the traditional number of speeds in AC motors, allowing a greater variety of comfort levels.

Device technical specifications

General

  • Voltage and nominal frequency 220-240V ~AC 50/60Hz
  • Energy rating Class I
  • Ingress protection IP20
  • Working temperature -20°/ 50°C
  • The maximum ceiling slope angle on which it can be installed is 15°
  • Weight 5,14 kg
  • Service value measurement standard IEC 55015:2019+A11:2020

LED

  • Power 18 W
  • Light output 2000 Lm
  • Colour temperature 3000-4000-6000 K
  • RGB No
  • Light data measurement 360°
  • ON/OFF Cycles 10.000
  • Life hours 30.000
  • Dimmable Sí
  • Light beam angle 180°
  • CRI > 80
  • This product has a light source of energy efficiency class F

Fan

  • Speeds 6
  • Power (W) 28
  • RPM 160
  • Airflow (m3/min) 207
  • Airflow (m3/h) 12.420
  • Max noise level (dB) 40

Safety Precautions

The information included on the following pages has been prepared to ensure that you get the most from your fans. Carefully follow these instructions to ensure maximum safety when installing and operating this equipment.

  • Any action performed on the appliance’s electrical connection, such as cleaning, must be carried out after ensuring that the general power supply is disconnected, by removing the corresponding fuse or “disarming” the protective switch to ensure total isolation of the power supply.
  • The equipment must be installed by a certified electrician by the standards in force in the country where the installation takes place. Please remember to require your installer to test all the fan functions before leaving. In case of any doubt from the installer, do not hesitate to contact us.
  • This device may be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience or knowledge, if they are properly supervised or trained in the safe use of the device and understand the dangers of its use. Children should not play with the device. The cleaning and maintenance of the device should not be carried out by children without supervision.
  • The mounting bracket must be attached to a ceiling structure that is capable of supporting a minimum of 30 kg. At least 30 mm of the length of the screws must be screwed into the ceiling. If the fan is being installed onto a ceiling junction box, secure the fan sufficiently to prevent it from loosening or rotating.
  • The system of attaching the fan bracket to the ceiling will depend on the type of ceiling where the installation is to be done. The decision on which attachment system to use and the quantity is the installer’s responsibility.
  • The fan must be installed to ensure that the blades are at least 2.3 m above the ground. Make sure that there is a space of at least 30 cm between the fan’s blades and any wall or other obstacle with which they could collide. It is important to note that the greater the distance, the more efficient the airflow would be.
  • The fan’s ground wire must be connected to the installation’s earth network to avoid any surges putting people in danger.
  • Do not connect the fan’s power supply to any regulating elements or potentiometers, as it could cause the fan to malfunction and/or damage the motor. For the electrical connection, a circuit breaker must be installed under the installation regulations, which ensures a multipole break, is directly connected to the power terminals and has contact separation in all poles, which provides total disconnection per Category III overvoltage conditions. Only use the fan’s control to turn it on or stop it.
  • It is recommended to not use these types of fans with gas installations simultaneously in the same room.
  • Do not insert anything that could hit the fan’s blades while it is rotating, as this could cause damage to people, damage the blades and offset the unit, causing vibrations and wobbling.
  • After installing the fan, ensure that all the fastenings are secure and tightened to avoid any noise caused by loose elements.
  • Some fastenings may become loose due to the fan’s movement. Check all fastenings at least twice a year to ensure that they are tight enough. If necessary, they must be retightened.
  • If the power cable is damaged, it must be replaced by the manufacturer, its after-sales service or similar certified personnel to avoid any hazard.
  • Replaceable receiver and remote control.
  • Do not dispose of electrical products with household waste. Please recycle the packaging at designated collection points. Contact the local authorities or your service provider for recycling advice. Thank you for recycling at the designated collection points

Note:
The important warnings and instructions in this manual are not guaranteed to cover all possible conditions and situations that may arise. Products do not come with common sense, caution and care. Users must use the fan with due care and caution, employing common sense, to make good use of the fan.

Preparing for setup

  • Note: The estimated Setup time is 120 minutes. This product must only be installed by a certified electrician.
  • Remove the fan from the packaging carefully, avoiding the use of knives which could scratch any part of it.
  • Remove all the components. Place the motor on a cloth or soft surface so as not to damage its surface finish.
  • Carefully handle the unit to make sure that its casing does not bend or get scratched.
  • The fan must be mounted on the floor or a large enough table to prevent any component from falling off.

Remote control

  • The remote controls are properly synchronized with the fan when they leave the factory, so once correctly installed they should work. If the controller needs to be replaced for any reason, it would need to be synchronized with the fan.
  • To synchronize the fan, turn on the fan from the wall switch, and then immediately press the “ON/OFF” button until the receiver beeps, then the synchronization is successful. If this does not happen turn off the wall switch and try again.

WARNING!
Use of a non-accepted remote control will void the warranty. Therefore, do not control the operation of this fan from any other remote control that has not been approved by XTRELAMP for the use of the fan.

Required tools

Components

Open the original box and verify that it contains all the components indicated below. If any of these parts is defective, damaged, inoperative or missing, do not throw away the box or any other type of packaging, in case replacement or repair is necessary.

XTRELAMP-SOREN-Ceiling-Fan-Fig- \(23\)

Installing the ceiling fan

XTRELAMP-SOREN-Ceiling-Fan-Fig- \(2\) XTRELAMP-
SOREN-Ceiling-Fan-Fig- \(3\) XTRELAMP-SOREN-Ceiling-Fan-Fig-
\(4\) XTRELAMP-SOREN-Ceiling-Fan-Fig- \(5\)

Troubleshooting

Please read the bug finder before requesting the warranty.

Remote control malfunction

  • Make sure all connections are correctly made.
  • Make sure that the remote control contains batteries.
  • Make sure that all switches (main and isolation) are on.
  • Receiver resynchronization and remote control

The fan does not work

  • Check that the main power supply switches are in the on position.
  • Check that the wall switch is in the on position.
  • Check that the batteries in the remote control (if any) are good.
  • Manually go through the remote programming process.
  • Check that the wires from the wall switch and the remote receiver (if any) are correctly connected according to the wiring diagram.
  • Check that all wire connections are firmly secured (not loose).

The fan is noisy

  • Check that the bulbs are correct for this fan and fully tighten the light fittings (version with light).
  • Retighten all screws on the fan blades (do not overtighten).
  • Retighten all roof bracket bolts.

Mechanical noise
Leave the fan running for about 8 hours for the adjustment and adaptation period.

The fan spins but doesn’t move much air.

  • The fan may be spinning in reverse (for fans with the option to spin in reverse).
  • The distance between the ceiling and the fan blades is too small.
  • The room may contain obstacles that interfere with the passage of air.
  • The fan may be too small for the size of the room.

Fan wobble

  • Check for wobble after each step.
  • Check that all blade brackets are securely fastened.
  • Most wobble problems are the result of inconsistent blade levelling. To check the level of the blades, measure the distance from each end of the blades to the ceiling, if the measurements are different it will be necessary to adjust the supports.
  • Wobble problems can also result from blade-to-blade distance deviations. To check blade spacing, measure the end-to-end distance of each blade. If the measurements vary, loosen the screws that connect the blades and the brackets (one at a time), then move the blade to its correct position and readjust the screws.

Important facts

  • All electric motors, including fan motors, are noisy and can be hot to the touch. This is not a bug. Ceiling fans tend to move during operation, as they are generally not rigid mounts. Rigid mount ceiling fans generate excessive vibration and stress on their mounting.
  • A couple of centimetres of movement is quite normal and does not suggest that the fan is falling over.
  • Please keep in mind that all ceiling fans are not equal, even within the same model some may move more or less than others.
  • The fan lights may blink if they are not those indicated by XTRELAMP, in which case they would not be covered by the guarantee.

Rotation direction: summer and winter
The sliding switch controls the direction, whether clockwise or counterclockwise.

  • Summer option/down – the downwards air current creates a refreshing effect as indicated in diagram A.
  • Winter option/up – An ascending air current pushes hot air away from the fan area near the ceiling, as indicated in diagram B. This allows you to use less central heating.

Balancing:
Balancing problems in fan operation:

  • Put the clip in the center of a blade, turn on the fan, if the oscillation persists, change the clip to another blade and so on until you find the blade that reduces the wobble, this blade will be the one where you have to place the counterweight.
  • Place the clip on the blade that needs the counterweight, you have to check which is the best place to put it. You have to start in the centre of the blade and move the clip towards the end of it until the wobble disappears.
  • Stick the counterweight to the height of the clip on the surface of the blade, remove the clip and test the fan. If it continues to oscillate, put another counterweight, if instead of improving it worsens, try another area of the fan.

Energy label

XTRELAMP-SOREN-Ceiling-Fan-Fig- \(28\)

Take care of the planet
At Xtrelamp we have it clear, we are at your disposal to solve any incident with your product, before returning an item to the store, please contact Xtrelamp. Most problems have an easy and quick solution, we offer spare parts with minimal handling and easy replacement. We want to avoid throwing away products and creating unnecessary waste. Think about the environment, choose to repair it and not throw it away.
Thanks for helping.

XTRELAMP-SOREN-Ceiling-Fan-Fig- \(29\)

www.xtrelamp.com

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