OBSIDIAN EN12I Rackmount High Density Ethernet Installation Guide

June 15, 2024
OBSIDIAN

OBSIDIAN EN12I Rackmount High-Density Ethernet

Product Usage Instructions

General Information For professional use only. Please read and understand the instructions carefully before operating the device. Unpacking Ensure all components are included as per the packing list. Contact customer support if any items are missing. Facility Follow the installation guide provided in the manual. Make sure to adhere to all safety guidelines during installation.

Connections

Connect the device to compatible fixtures and power sources as instructed in the manual. Avoid overloading electrical circuits. Maintenance Regularly inspect the device for any signs of wear or damage. Clean the device as recommended to ensure optimal performance.

FAQs

Frequently Asked Questions

  • Q: What should I do if the device malfunctions?
    • A: If you encounter any issues with the device, contact Obsidian Control Systems customer support for assistance.
  • Q: Can this device be used in residential settings?
    • A: No, this device is designed for professional use only and should not be used in residential environments.
  • Q: How often should maintenance be performed on the device?
    • A: Regular maintenance checks should be conducted as per the maintenance section of the manual, but at least annually.

©2024 OBSIDIAN CONTROL SYSTEMS all rights reserved. Information, specifications, diagrams, images, and instructions herein are subject to change without notice. Obsidian Control Systems logo and identifying product names and numbers herein are trademarks of ADJ PRODUCTS LLC. Copyright protection claimed includes all forms and matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted. Product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. All non- ADJ brands and product names are trademarks or registered trademarks of their respective companies.
OBSIDIAN CONTROL SYSTEMS and all affiliated companies hereby disclaim all liabilities for property, equipment, building, and electrical damages, injuries to any persons, and direct or indirect economic loss associated with the use or reliance of any information contained within this document, and/or as a result of the improper, unsafe, insufficient and negligent assembly, installation, rigging, and operation of this product.

ELATION PROFESSIONAL B.V.

  • Junostraat 2 | 6468 EW Kerkrade, The Netherlands
  • +31 45 546 85 66
  • Energy Saving Matters (EuP 2009/125/EC)
  • Saving electric energy is a key to help protecting the environment. Please turn off all electrical products when they are not in use. To avoid power consumption in idle mode, disconnect all electrical equipment from power when not in  use. Thank you!
  • Document Version: An updated version of this document may be available online.
  • Please check www.obsidiancontrol.com for the latest revision/update of this document before beginning installation and use.

GENERAL INFORMATION

FOR PROFESSIONAL USE ONLY

INTRODUCTION

Please read and understand the instructions in this manual carefully and thoroughly before attempting to operate this device. These instructions contain important safety and use information.

UNPACKING

Every device has been thoroughly tested and has been shipped in perfect operating condition. Carefully check the shipping carton for damage that may have occurred during shipping. If the carton is damaged, carefully inspect the device for damage, and be sure all accessories necessary to install and operate the device have arrived intact. In the event damage has been found or parts are missing, please contact our customer support team for further instructions. Please do not return this device to your dealer without first contacting customer support. Please do not discard the shipping carton in the trash. Please recycle whenever possible.

CUSTOMER SUPPORT

Contact your local Obsidian Controls Systems dealer or distributor for any product related service and support needs.

  • OBSIDIAN CONTROL SERVICE EUROPE – Monday – Friday 08:30 to 17:00 CET
  • OBSIDIAN CONTROL SERVICE USA – Monday – Friday 08:30 to 17:00 PST

LIMITED WARRANTY

  1. Obsidian Control Systems hereby warrants, to the original purchaser, Obsidian Control Systems products to be free of manufacturing defects in material and workmanship for a period of two years (730 days).
  2. For warranty service, send the product only to the Obsidian Control Systems service center. All shipping charges must be pre-paid. If the requested repairs or service (including parts replacement) are within the terms of this warranty, Obsidian Control Systems will pay return shipping charges only to a designated point within the United States. If any product is sent, it must be shipped in its original package and packaging material. No accessories should be shipped with the product. If any accessories are shipped with the product, Obsidian Control Systems shall have no liability whatsoever for loss and/or damage to any such accessories, nor for the safe return thereof.
  3. This warranty is void if the product serial number and/or labels are altered or removed; if the product is modified in any manner which Obsidian Control Systems concludes, after inspection, affects the reliability of the product; if the product has been repaired or serviced by anyone other than the Obsidian Control Systems factory unless prior written authorization was issued to purchaser by Obsidian Control Systems; if the product is damaged because not properly maintained as set forth in the product instructions, guidelines and/or user manual.
  4. This is not a service contract, and this warranty does not include any maintenance, cleaning or periodic check-up. During the periods as specified above, Obsidian Control Systems will replace defective parts at its expense, and will absorb all expenses for warranty service and repair labor by reason of defects in material or workmanship. The sole responsibility of Obsidian Control Systems under this warranty shall be limited to the repair of the product, or replacement thereof, including parts, at the sole discretion of Obsidian Control Systems. All products covered by this warranty were manufactured after January 1, 1990, and bare identifying marks to that effect.
  5. Obsidian Control Systems reserves the right to make changes in design and/or performance improvements upon its products without any obligation to include these changes in any products theretofore manufactured.
  6. No warranty, whether expressed or implied, is given or made with respect to any accessory supplied with the products described above. Except to the extent prohibited by applicable law, all implied warranties made by Obsidian Control Systems in connection with this product, including warranties of merchantability or fitness, are limited in duration to the warranty periods set forth above. And no warranties, whether expressed or implied, including warranties of merchantability or fitness, shall apply to this product after said periods have expired. The consumer’s and/or dealer’s sole remedy shall be such repair or replacement as is expressly provided above; and under no circumstances shall Obsidian Control Systems be liable for any loss and/or damage, direct and/or consequential, arising out of the use of, and/or the inability to use, this product.
  7. This warranty is the only written warranty applicable to Obsidian Control Systems products and supersedes all prior warranties and written descriptions of warranty terms and conditions heretofore published.
  8. Use of software and firmware:
  9. To the maximum extent permitted by applicable law, in no event shall Elation or Obsidian Control Systems or its suppliers be liable for any damages whatsoever (including, but not limited to, damages for loss of profits or data, for business interruption, for personal injury or other loss whatsoever) arising out of or in any way related to the use of or inability to use firmware or software, the provision of or failure to provide support or other services, information, firmware, software, and related content through the software or otherwise arising out of the use of any software or firmware, even in the event of the fault, tort (including negligence), misrepresentation, strict liability, breach of warranty of Elation or Obsidian Control Systems or any supplier, and even if Elation or Obsidian Control Systems or any supplier has been advised of the possibility of such damages.

WARRANTY RETURNS:

All returned service items, whether under warranty or not, must be freight pre-paid and accompany a return authorization (R.A.) number. The R.A. number must be clearly written on the outside of the return package. A brief description of the problem as well as the R.A. number must also be written down on a piece of paper and included in the shipping container. If the unit is under warranty, you must provide a copy of your proof of purchase invoice. Items returned without a R.A. number clearly marked on the outside of the package will be refused and returned at the customer’s expense. You may obtain a R.A. number by contacting customer support.

SAFETY GUIDELINES

This device is a sophisticated piece of electronic equipment. To guarantee a smooth operation, it is important to follow all instructions and guidelines in this manual. OBSIDIAN CONTROL SYSTEMS is not responsible for injury and/or damages resulting from the misuse of this device due to the disregard of the information printed in this manual. Only the original included parts and/or accessories for this device should be used. Any modifications to the device, included and/or accessories will void the original manufactures warranty and increase the risk of damage and/or personal injury.

  • DISCONNECT the device from AC power before removing fuses or any part, and when not in use.
  • Always electrically ground this device.
  • Use only a source of AC power that complies with local building and electrical codes and has both overload and ground-fault protection.
  • Do not expose the device to rain or moisture.
  • Never attempt to bypass fuses. Always replace defective fuses with ones of the specified type and rating.
  • Refer all service to a qualified technician.
  • Do not modify the device or install other than genuine NETRON parts.
  • CAUTION: Risk of Fire and Electrical Shock. Use only in dry locations.
  • AVOID brute force handling when transporting or operating.
  • DO NOT expose any part of the device to open flame or smoke. Keep device away from heat sources such as radiators, heat registers, stoves, or other appliances (including amplifiers) that produce heat.
  • DO NOT use device in extreme and/or severe environments.
  • Replace fuses with ones of the same type and rating only. Never attempt to bypass a fuse. Unit provided with a single fuse on Line side.
  • DO NOT operate device if power cord is frayed, crimped, damaged and/or if any of the power cord connectors are damaged, and does not insert into the device securely with ease. NEVER force a power cord connector into device. If the power cord or any of its connectors are damaged, replace it immediately with a new one of similar power rating. Strictly use a source of AC power that complies with local building and electrical codes and has both overload and ground-fault protection. Use only the provided AC power supply and power cords and the correct connector for the country of operation. Use of the factory-provided power cable is mandatory for operation in the US and Canada.
  • Allow free unobstructed airflow to the bottom and back of the product. Do not block the ventilation slots.
  • DO NOT use the product if the ambient temperature exceeds 40°C (104° F) Transport the product only in suitable packaging or a custom-fitted road case. Transportation damage is not covered under warranty.

OVERVIEW

The NETRON EN12i is a powerful high-density Ethernet to DMX gateway with twelve RDM-compatible wire terminal or RJ45 outputs. Easy to configure with a range of integrated presets plus a wide array of advanced merge and routing features it is the ideal device for permanent installations requiring a lot of physical DMX ports. Contact closures allow for recall of presets, routings, mergers or any of the internal cues. The innovate wiring configurations allow the NETRON EN12i to be configured with RJ45, screw-terminals or IDC (Insulation displacement connectors). All options are included through exchangeable backplates. Additionally, the EN12i provides two convenient front access ports to the internal gigabit switch and a single 5pin DMX output.

KEY FEATURES:

  • RJ45, screw terminal or IDC connectivity

  • Back facing wiring plates for permanent rack installation

  • RDM, Artnet and sACN support

  • Factory and user presets for plug-and-play setups

  • Line Voltage or POE powered

  • 1.8” OLED Display with a rotary knob

  • 99 Internal cues with fade and delay time
    Customizable routing and merging options
    Remote configuration via internal webpage

  • Contact closures for cue or preset recall

  • Powder-coated aluminium rackmount housing

  • Unlocks ONYX NOVA 4 Universe License

INSTALLATION INSTRUCTIONS

  • DISCONNECT POWER BEFORE PERFORMING ANY MAINTENANCE!

  • ELECTRICAL CONNECTIONS
    A qualified electrician should be used for all electrical connections and/or installations.

  • USE CAUTION WHEN POWER LINKING OTHER MODEL DEVICES AS THE POWER CONSUMPTION OF OTHER MODEL DEVICES MAY EXCEED THE MAXIMUM POWER OUTPUT OF THIS DEVICE. CHECK SILK SCREEN FOR MAXIMUM AMPS

Device MUST be installed following all local, national, and country commercial electrical and construction codes and regulations.

CONNECTIONS

AC CONNECTION

The Obsidian Control Systems NETRON EN12i is rated 100-240V. Do not connect it to power outside this range. Damage resulting from incorrect connection is not covered under warranty.

North America: A cable with a NEMA 15-5P plug is provided for use with the EN12i in the USA and Canada. This approved cable must be used in North America. Rest of the world: The provided cable is not fitted with a country- specific plug. Install only a plug that meets local and or national electrical codes and is suitable for the country’s specific requirements. A 3-prong grounded-type (earthed type) plug must be installed following the plug manufacturer’s instructions

ETHERNET DATA CONNECTIONS

The Ethernet cable is connected on the rear of the gateway into the ports labeled A and B, and on the front in the port labeled C. Devices can be daisy chained, but it is recommended not to exceed 10 Netron devices in one chain. Because these devices use locking RJ45 connectors, and the use of locking RJ45 ethernet cables is recommended, any RJ45 connector is suitable. The Ethernet connection is also used to connect a computer to the Netron device for remote configuration via a web browser. To access the web interface, simply enter the IP address shown in the display in any web browser connected to the device. Information about the web access can be found in the manual

FRONT DMX CONNECTION:

The front DMX Output connection is a 5pin female XLR; pin 1 to shield, pin 2 to cold (-), and pin 3 to hot (+). Pins 4 and 5 are not used.

Carefully connect DMX cable to the DMX port

REAR DMX CONNECTOR PLATES:

RJ45 DMX:

Rear Connector Plate with RJ45 DMX Output connectors: Pin1: DATA+, Pin2: DATA -, Pin7+8; Ground (ESTA Compliant) Carefully connect RJ45 cables to the respective ports

IDC DMX:

The Rear Connector Plate with Insulation Displacement Connectors (IDC): Pin 1: ComC”, Pin2: DATA-; Pin3: DATA+.

To prevent damaging the ports, provide strain relief and support. Avoid connecting FOH Snakes to the ports directly.

FRONT CONNECTIONS

  • (1) 5pin XLR DMX/RDM optically isolated port Bidirectional for DMX In or Output
  • (1) Locking RJ45 Gigabit Ethernet
  • Full color OLED display
  • LED Status feedback array
  • Encoder w. Push to Select / Exit Button

REAR CONNECTIONS

  • (2) RJ45 Gigabit Ethernet
  • (1) Remote Connection
  • (2×6) DMX connection plates (RJ45 or Terminal Block) Bidirectional for DMX In or Output
  • (10) Contact Closures (Terminal Block)
  • Locking Power In/Thru

The RJ45 port enables control input using an optional button station, such as the NETRON BS10. The maximum cable length from EN12i to the remote station is 100 meters (330 feet). The recommended cable type is CAT5e. Refer to the remote station installation guide for further details

The IDC connector is tool-less; simply insert the wire and press down on the orange tab to terminate the connection. Attach the terminal blocks to the back of the EN12i and secure each block with the provided locking screw. As noted on the plates, the pinouts, from left to right, are: “C”, “-”, and “+”.

CONTACT CLOSURES

10 Inputs are provided that can be mapped to various functions of the EN12i. The inputs are simple dry contact closures, and are provided in pairs of trigger and ground connections and the Terminal Block.

DO NOT APPLY VOLTAGE TO THE CONTACT! DOING SO WILL DAMAGE THE INPUT, AND IS NOT COVERED UNDER WARRANTY. The EN12i is shipped with two terminal blocks that connect to the back ports. Lost or missing blocks can be purchased from authorized Obsidian Dealers.

CONNECTION PLATES

To install either the Terminal Connection Plate or the RJ45 DMX Plates, first loosen the thumbscrews that secure the currently installed Connection Plates. Next, unplug and carefully remove each plate. Finally, install the replacement Connection Plates and secure them with their respective thumbscrews.

MAINTENANCE

The Obsidian Control Systems NETRON EN12i is designed as rugged, roadworthy device. The only required service is occasional cleaning. For other service- related concerns, please contact your Obsidian Control Systems dealer, or visit www.obsidiancontrol.com. Any service that is not described in this guide must be carried out by a trained and qualified Obsidian Control Systems technician.

Never spray cleaner directly onto the device surface; always spray into a lint-free cloth and wipe it clean. Consider using cleaning products designed for cellphone and tablet devices. Important! Excessive dust, dirt, smoke, fluid build-up, and other materials can degrade the performance of the EN12i, causing overheating and damage to the unit that is not covered by the warranty.

Fuse Replacement:

Single fuse in the Line side; the EN12i is protected by a single 1A slow blow mains fuse in a fuse holder on the back of the device. Disconnect the product from AC mains power before replacing the fuse as parts of the product may remain live even if the mains fuse has blown.

SPECIFICATIONS

Mounting:

  • Rackmount
  • Connections:

Front:

  • (1) 5pin XLR DMX/RDM optically isolated port Bidirectional for DMX In or Output
  • (1) Locking RJ45 Gigabit Ethernet
  • ull color OLED display
  • LED Status feedback array
  • Encoder w. Push to Select / Exit Button

Back:

  • (2) RJ45 Gigabit Ethernet
  • (2×6) DMX connection plate RJ45 or Terminal Block (DMX In/Out)
  • (10) Contact Closures (Terminal Block)
  • RJ45 Remote Port for optional Button Station
  • Locking Power In/Thru

Physical

  • Length: 482.5 mm (19 in.)
  • Width: 146 (5.7mm)
  • Height: 44 mm (1.7 in.)
  • Weight: 1.82 kg (4 lbs)

Electrical

  • 100-240V nominal, 50/60 Hz
  • POE 802.3af
  • Power Consumption: 9W
  • Approvals / Ratings
  • cETLus / CE / IP20

Ordering:

Included Items

  • 1.5m Locking power cable (EU or US version)
  • (2) 6-port RJ45 Connection plate
  • (2) 6-port Terminal Block Connection plate
  • (12) Screw Terminal with security screws
  • (12) IDC Connector with security screws
  • (2) 10-port Terminal Block for Contact Closures

SKU

  • US #: NRE234
  • EU #: 1330000082

DIMENSIONS

FCC STATEMENT

FCC Class A Warning:

Please note that changes or modifications of this product that are not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his or her own expense.

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