TORIN T51201 TCE 12 Ton Shop Press Owner’s Manual
- June 19, 2024
- Torin
Table of Contents
- IMPORTANT
- OWNER / USER RESPONSIBILITY
- INTENDED USE
- TECHNICAL SPECIFICATIONS
- GENERAL SAFETY RULES
- SHOP PRESS USE AND CARE
- INSPECTION
- SAFETY MARKINGS
- GENERAL SAFETY INSTRUCTIONS
- ASSEMBLY
- BOTTLE JACK ASSEMBLY
- SYSTEM AIR PURGE PROCEDURE
- BEFORE USE
- OPERATION
- MAINTENANCE INSTRUCTIONS
- TO ADD JACK OIL:
- LUBRICATION
- TROUBLESHOOTING
- ASSEMBLY DIAGRAM
- ASSEMBLY PARTS LIST
- WARRANTY NOTICE
- TORIN ONE YEAR LIMITED WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
OWNER’S MANUAL
12 TON SHOP PRESS
Item: T51201
WARNING
Questions, problems, missing parts? Before returning to your retailer, contact
our customer service department at www.torin-usa.com/support.
Read carefully and understand all ASSEMBLY AND OPERATION INSTRUCTIONS before
operating.
Failure to follow the safety rules and other basic safety precautions may
result in serious personal injury.
IMPORTANT
Before You Begin Register This Product.
For future reference, record the model name, model number, date of manufacture
and purchase date of this product. You can find this information on the
product.
Model Name ____
Model Number ____
Date of Manufacture ___
Date of Purchase ____
OWNER / USER RESPONSIBILITY
DO NOT OPERATE OR REPAIR THIS PRODUCT WITHOUT READING THIS MANUAL.
Read and follow the safety instructions. Keep Instructions readily available
for operators. Make certain all operators are properly trained and understand
how to safely and correctly operate the product. By proceeding you agree that
you fully understand and comprehend the full contents of this manual. Failure
to operate this product as intended may cause injury or death. The
manufacturer is not responsible for any damages or injury caused by improper
use or neglect. Allow product operation only with all parts in place and
operating safely.
Use only genuine replacement parts. Service and maintain the product only with
authorized or approved replacement parts; negligence will make the product
unsafe for use and will void the warranty. Carefully inspect the product on a
regular basis and perform all maintenance as required. Store these
instructions in a protected dry location. Keep all decals on the product clean
and visible. Do not modify and/or use for any application other than that for
which this product was designed. If you have any questions relative to a
particular application, DO NOT use the product until you have first contacted
the distributor or manufacturer to determine if it can or should be performed
on the product.
INTENDED USE
This equipment is designed for automotive, truck, implement, fleet, and industrial repair shops where pressing, bending, straightening and forming tasks are required. Typical applications include installation and removal of alternator and power steering pump bearings, axle bearings, transmission bearings, seals, U-joints and many other jobs.
TECHNICAL SPECIFICATIONS
| Description
---|---
Item| T51201
Capacity| 12 TON
Bed Opening| 3-1/8 inch
Work Range| 0~24 inch
Stroke Length| 6-7/8 inch
Inside Bed Dimensions L x W| 16-5/16 x 3-1/8 inch
Dimensions L x W x H| 20-7/8 x 19-11/16 x 48-7/16 inch
GENERAL SAFETY RULES
WARNING: Read and understand all instructions. Failure to follow all
instructions listed below may result in serious injury.
WARNING: The warnings, cautions, and instructions discussed in this
instruction manual cannot cover all possible conditions or situations that
could occur. It must be understood by the operator that common sense and
caution are factors which cannot be built into this product, but must be
supplied by the operator.
CAUTION: Do not allow persons to operate or assemble this Shop Press
until they have read this manual and have developed a thorough understanding
of how the Shop Press works.
GENERAL SAFETY RULES
IMPORTANT SAFETY CONSIDERATIONS
SHOP PRESS USE AND CARE
- Do not modify the Shop Press in any way. Unauthorized modification may impair the function and/or safety and could affect the life of the equipment. There are specific applications for which the Shop Press was designed.
- Always check of damaged or worn out parts before using the Shop Press. Broken parts will affect the Shop Press operation. Replace or repair damaged or worn parts immediately.
- Store idle Shop Press. When Shop Press is not in use, store it in a secure place out of the reach of children. Inspect it for good working condition prior to storage and before re-use.
- Not for use by children or people with reduced mental capacity.
- Do not use under the influence of drugs or alcohol.
- Ensure children and other bystanders are kept at a safe distance when using shop press.
INSPECTION
- Inspect the shop press carefully before each use. Ensure the shop press is not damaged, excessively worn, or missing parts.
- Do not use the shop press unless it is properly lubricated.
- Using a shop press that is not in good clean working condition or properly lubricated may cause serious injury.
- Inspect the work area before each use. Make sure it is free and clear of any potential hazards.
DO NOT OPERATE OR REPAIR THIS EQUIPMENT WITHOUR READING THIS MANUAL.
To maintain the Shop Press and user safety, the responsibility of the owner is
to read and follow these instructions. Inspect the service shop press for
proper operation and function. Keep instructions readily available for
equipment operators. Make certain all equipment operators are properly
trained; understand how to safely and correctly operate the unit. Allow unit
operation only with all parts in place and operating properly. Use only
genuine replacement parts. Service and maintain the unit only with authorized
or approved replacement parts negligence will make the shop press unsafe for
use and void the warranty. Carefully inspect the unit on a regular basis and
perform all maintenance as required. Store these instructions in the handle of
your shop press. Keep all decals on the unit clean and visible.
Safety: always follow safety precautions when installing and operating this
shop press. Keep all decals on the unit clean and visible. Before proceeding
that you fully understand and comprehend the full contents of this manual.
Failure to operate this equipment as directed may cause injury or death. The
distributor is not responsible for any damages or injury caused by improper
use or neglect.
SAFETY MARKINGS
WARNING!
- Study, understand, and follow all instructions before operating the device.
- Do not exceed rated capacity.
- Prior to use, make sure the press is securely anchored.
- The press shall be installed and operated in accordance with federal (OSHA), state, and local safety standards.
- Ensure the work area is clean and free of any hazards before operation.
- Operators and observers shall wear eye protection that meets ANSI Z87.1 and OSHA standards.
- Keep hands, arms, feet, and legs out of the work area. Accidental slippage can result in personal injury.
- Use appropriate guarding to contain any pieces that may break or fly apart when applying force.
- Use only press accessories having a capacity rating equal to or greater than the capacity of the press.
- Verify lift cables are slack before pressing on the bolster.
- Avoid off-center loads.
- No alterations shall be made to the product.
- Do not use this press for any use other than the manufacturer specified usage.
- Failure to heed and understand these instructions and markings may result in personal injury, property damage, or both.
GENERAL SAFETY INSTRUCTIONS
PLEASE READ THESE INSTRUCTIONS CAREFULLY. NOTE THE SAFETY INSTRUCTIONS AND
WARNINGS. USE THE PRODUCT CORRECTLY AND WITH CARE FOR THE PURPOSE OF WHICH IT
IS INTENDED. FAILURE TO DO SO MAY CAUSE DAMAGE TO PROPERTY AND/OR SERIOUS
PERSONAL INJURY. PLEASE KEEP THIS INSTRUCTION MANUAL SAFE FOR FUTURE USE.
We’ve done all we can to assure this press offers the outmost in safety, but
you have to do your part. No amount of warning can take the place of your good
judgment, so make sure it’s the first thing you bring to any job. Beyond that
here are some obvious tips:
- Steel and other materials can shatter, so always use protective eyewear that complies with the appropriate ANSI code.
- If you detect anything that may indicate imminent structural failure, stop using the press immediately and inspect it thoroughly.
- Bolt the press to the floor if it is to be used on bulky or unstable items.
- Do not use press to compress springs or any other item that could disengage and cause a potential flying hazard.
- Use this press for the purpose for which it is intended. Do not use it for any other purpose it is not designed to perform.
- Keep children and unauthorized persons away from the work area.
- Contain loose fitting clothing. Remove ties, watches, rings and other loose jewelry and contain long hair.
- Wear ANSI approved impact safety goggles, full-face impact safety shield and heavy-duty work gloves when operating the press.
- Keep proper balance and footing, do not overreach and wear nonskid footwear.
- Only use this press on a surface that is stable, level, dry and not slippery, and capable of sustaining the load. Keep the surface clean, tidy and free form unrelated materials and ensure that there is adequate lighting.
- Inspect the press before each use. Do not use if bent, broke, cracked, leaking or otherwise damaged. Do not use if any suspect parts are noted or if the shop press has been subjected to a shock load.
- Check to ensure that all applicable bolts and nuts are firmly tightened.
- Ensure that work piece is center-loaded and secure.
- Keep hands and feet away from bed area at all times.
- Do not use the shop press to compress spring or any other item that could disengage and cause a potential hazard. Never stand directly in front of loaded press and never leave loaded press unattended.
- Do not operate the press when you are tired or under the influence of alcohol, drugs or an intoxicating medication.
- Do not allow untrained persons to operate the press.
- Do not make any modifications to the press.
- Do not use brake fluid or any other improper fluid and avoid mixing different types of oil when adding hydraulic oil. Only good quality hydraulic jack oil can be used.
- Do not expose the press to rain or any other kind of bad weather.
- If the press needs repairing and/or there are any parts that need to be replaced, have it repaired by authorized technicians and only use the replacement parts supplied by the manufacturer.
ASSEMBLY
All numbers in parenthesis () refer to the index number from the parts breakdown
- Attached rail sections (13) to left and right posts and lower cross member (19) using bolts (9), washers (10), lock washers (11) and nuts (12).
- Put the press frame in an upright position, attach upper crossbeam (14) to left and right posts (5) using bolts (1), washer (2), lock washer (3) and nuts (4). Hook mounts should face down on upper crossbeam.
- Put the frame in an upright position, and attach the upper crossbeam (14) and attached the springs (15). Then attach eye hooks (17), using nuts (20) to middle bolster (18). The attach springs to middle bolster. (Middle Bolster will then suspend between left and right frame posts.)
- Carefully place 12 ton hydraulic bottle jack (16) in between the middle bolster (18) and upper crossbeam (14). Adjust the bolt (21) with washers (22, 23) and nut (20) to the proper position once jack has been installed.
- Insert lower bolster pins (8) into the holes in the posts. Then insert the lower bolster (7) into press frame and onto lower bolster pins.
- Check that all fasteners are tightened and insert the handle into the handle socket.
- Place the bolster plates (6) on lower bolster (7).
- Assembly is now complete.
BOTTLE JACK ASSEMBLY
- Familiarize yourself with the jack.
- Attach the handle pieces making sure to align the holes on both the lowering valve and the handle socket.
- Line up the handle to the handle socket located on the side of the jack, then insert the handle inside the handle socket.
- Secure the handle in place inside the handle socket. Without any weight on the jack. Cycle the lift up and down several times to insure the hydraulic system is operating properly. (Perform to the Air Purge Procedure before first use.)
SYSTEM AIR PURGE PROCEDURE
IMPORTANT: BEFORE FIRST USE
All numbers in parenthesis () refer to the index number from the parts
breakdown. Perform the following Air Purge Procedure to remove any air that
may have been introduced into the hydraulic system as a result of product
shipment and handing. This step is to be completed without and weight on the
jack.
- Turn release valve counterclockwise on full turn to the open position.
- Pump handle 6 to 8 full strokes. Leave handle in down position to expose oil fill plug.
- Turn release valve clockwise to the closed position.
- Pump handle until the ram reaches maximum height and continue to pump several times to remove trapped air in the ram.
- Turn release valve counterclockwise to the open position one full turn and lower ram to the lowest position.
- Carefully and slowly pinch oil fill plug to release trapped air.
- Turn release valve (R7) clockwise to the closed position and check for proper pump action. It may be necessary to perform the above step more than once to assume air is evacuated totally.
- Secure the handle in place inside the handle socket. Without any weight on the jack. Cycle the lift up and down several times to insure the hydraulic system is operating properly. (Perform to the Air Purge Procedure again if neccesary.)
BEFORE USE
- Before using this product, read the owner’s manual completely and familiarize yourself thoroughly with the product and the hazards associated with its improper use.
- Perform the air purge procedure. (See previous instructions for system purge procedure.)
- Inspect before each use. Do not use if bent, broken or cracked components are noted.
OPERATION
All numbers in parenthesis () refer to the index number from the parts breakdown.
-
Insert the bed frame pins to desired height, then lower the bed frame. Ensure bed frame is fully rested on the bed frame pins.
-
Place bolster plates (6) on press bed frame as needed.
-
Place work piece on the bed frame or pressing block, use every precaution necessary to ensure safety and to prevent accidents. Position work piece in a manner which will not allow it to inadvertently fall from the bed frame or pressing block.
-
With the notched (or stamped) end of jack handle, close the release valve by turning it clockwise until it is closed firmly tight.
-
Insert jack handle into handle socket and pump until ram nears work piece.
-
Keep ram and work piece aligned to ensure center-loading.
NOTE: Stabilize work piece in a manner which will not allow it to inadvertently fall from the bed frame when the load is removed. -
Apply load to work piece by pumping handle. Do not overload work piece.
-
Stabilize work piece in a manner which will not allow it to inadvertently fall from the bed frame when the load is removed.
-
When work is completed, stop pumping the handle. Slowly turn the release valve counter-clockwise in small increments until ram is free from work piece.
-
Once ram has fully retracted, remove workplace from bed frame. Cautiously remove work piece from press.
MAINTENANCE INSTRUCTIONS
If you use and maintain your equipment properly, it will give you many years
of service. Follow the maintenance instructions carefully to keep your
equipment in good working condition. Never perform any maintenance on the
equipment while it is under a load.
Inspection
You should inspect the product for damage, wear, broken or missing parts
(e.g.: pins) and that all components function before each use. Follow
lubrication and storage instructions for optimum product performance.
Binding
If the product binds while under a load, use equipment with equal or a larger
load capacity to lower the load safely to the ground. After un-binding; clean,
lubricate and test that equipment is working properly. Rusty components, dirt,
or worn parts can be causes of binding. Clean and lubricate the equipment as
indicated in the lubrication section. Test the equipment by lifting without a
load. If the binding continues contact Customer Service.
Cleaning
If the moving parts of the equipment are obstructed, use cleaning solvent or
another good degreaser to clean the equipment. Remove any existing rust with a
penetrating lubricant.
Lubrication
This equipment will not operate safely without proper lubrication. Using the
equipment without proper lubrication will result in poor performance and
damage to the equipment. Some parts in this equipment are not self-lubricating
inspect the equipment before use and lubricate when necessary. After cleaning,
lubricate the equipment using a high grade light penetrating oil or
lubricating spray.
- Use a good lubricant on all moving parts.
- For light duty applications, use lubrication once a month.
- For heavy and constant use, lubrication is recommended every week.
- NEVER USE SANDPAPER OR ABRASIVE MATERIAL ON THESE SURFACES!
Rust Prevention:
Check rams and pump plungers on the power unit assemblies daily for any signs
of rust or corrosion.
Without a load on the equipment extended hydraulic rams to check if signs of
rust are visible; clean as needed.
Grease Fittings
Some models contain grease fittings that will regularly need to be greased and
lubricated.
How the Ram Operates
With release valve closed, an upward stroke of the jack handle draws oil from
the reservoir tank into the plunger cavity. Hydraulic pressure holds the valve
closed, which keeps the oil in the plunger cavity. A downward stroke of the
jack handle releases oil into the cylinder, which forces the ram out. This
extends the ram. When the ram reaches maximum extension, oil is bypassed back
into the reservoir to prevent an over extended ram stroke and possible damage
to the vérin. Opening the release valve allows oil to flow back into
reservoir. This releases hydraulic pressure on the ram, which results in
lowering the ram.
Storing the Ram
- Fully Retract Ram after use.
- Place the handle in the upright position.
- Store in a dry location, recommended indoors.
Note: If the press is stored outdoors, be sure to lubricate all parts before and after use to ensure the press stays in good working condition.
TO ADD JACK OIL:
The hydraulic cylinder assembly contains hydraulic fluid that must be kept at approximately 80% full at all times for proper operation. To check the level and to fill remove oil filler plug.
-
Position the jack on level ground and lower the saddle.
-
Remove the oil plug.
-
Fill the oil case until oil level is just beneath the lower rim of the oil fill hole.
KEEP DIRT AND OTHER MATERIAL CLEAR WHEN POURING. -
Replace oil plug.
-
Perform the Air Purge Procedure.
TO REPLACE JACK OIL
-
Position the jack on level ground and lower the saddle.
-
Open release valve by turning handle counter clockwise (4 full turns).
-
Remove the oil plug.
-
Turn the jack on its side so that old oil will drain from the oil fill hole.
Note: Dispose of hydraulic fluid in accordance with local regulations. -
Position the jack on level ground and keep saddle in the lowered position.
-
Fill the oil case until oil level is just beneath the lower rim.
KEEP DIRT AND OTHER MATERIAL CLEAR WHEN POURING. -
Replace oil plug.
-
Perform the Air Purge Procedure.
ADDITIONAL WARNINGS:
- DO NOT USE MOTOR OIL IN THE JACK.
- ONLY USE ANTI-FOAMING JACK OIL.
- ALWAYS USE A GOOD GRADE HYDRAULIC JACK OIL.
- DO NOT USE HYDRAULIC BRAKE FLUID, ALCOHOL, GLYCERINE, DETERGENT, MOTOR OIL OR DIRTY OIL.
- USE OF A NON-RECOMMENDED FLUID CAN CAUSE DAMAGE TO A JACK.
- AVOID MIXING DIFFERENT TYPES OF FLUID AND NEVER USE BRAKE FLUID, TURBINE OIL, TRANSMISSION FLUID, MOTOR OIL OR GLYCERIN. IMPROPER FLUID CAN CAUSE PREMATURE FAILURE OF THE JACK AND THE POTENTIAL FOR SUDDEN AND IMMEDIATE LOSS OF LOAD.
- DISPOSE OF HYDRAULIC FLUID IN ACCORDANCE WITH LOCAL REGULATIONS.
LUBRICATION
A periodic coating of light lubricating oil to pivot points will help to
ensure that pump pistons move freely.
Note: Never apply oil to the saddle. If saddle extension threads require
lubrication; clean thread surfaces with a clean, dry cloth, then apply a drop
of bearing grease to the threads. Distribute as evenly as possible along the
threaded post.
TROUBLESHOOTING
JACK WILL NOT
LIFT LOAD| JACK WILL NOT HOLD LOAD| JACK WILL NOT
LOWER| POOR JACK LIFTING| WILL NOT LIFT TO
FULL EXTENSION| CAUSES AND SOLUTIONS
---|---|---|---|---|---
| | | | | Release valve is not completely closed
(Turn handle clockwise).
| | | | | Weight Capacity Exceeded.
| | | | | Air is in the hydraulics.
Purge air from system.
| | | | | Low oil level. Add oil as required.
| | | | | Oil reservoir is overfilled.
Drain excessive oil.
Lubricate moving parts.
| | | | | Jack is binding or foreign obstruction
| | | | | Power unit malfunctioning.
Replace the power unit.
Safe Operating Temperature is between 40°F – 105°F (4°C – 41°C)
ASSEMBLY DIAGRAM
ASSEMBLY PARTS LIST
No. | Part | Description | Qty |
---|---|---|---|
1 | Bolt M12x25mm | 8 | |
2 | Washer 12 | 8 | |
3 | Spring Washer 12 | 8 | |
4 | Nuts M12 | 8 | |
5 | Post | 2 | |
6 | TY12003-02 | Bloster Plate | 2 |
7 | Lower Bolster | 1 | |
8 | TY12003-03 | Support Pin | 2 |
9 | Bolt M10x30 | 4 | |
10 | Washer 10 | 4 | |
11 | Spring Washer 10 | 4 | |
12 | Nuts M10 | 4 | |
13 | Base | 2 | |
14 | Upper Crossbeam | 1 | |
15 | TQ20002-36 | Return Spring | 2 |
16 | TH91204XY | Bottle Jack | 1 |
17 | TY 12003-05 | Hook | 2 |
18 | Jack Base | 1 | |
19 | Bottom Crossbeam | 1 | |
20 | Nuts M6 | 3 | |
21 | Socket Head Cap Screw M6x20 | 1 | |
22 | Washer 6 | 1 | |
23 | Spring Washer 6 | 1 | |
24 | T12003.MF | Seal Kit | 1 |
WARRANTY NOTICE
This equipment is covered under a 1-year limited warranty when used as
recommended. Only those items listed with a Part # are available for purchase.
For assistance with the operation or the availability of replacement parts,
contact our Parts and Warranty Department at www.torin-
usa.com/support. Please have available a
copy of your receipt, the model number of the product, serial number, and
specific details regarding your question.
Not all equipment components are available for replacement; illustrations
provided are a convenient reference of location and position in the assembly
sequence.
The manufacturer reserves the rights to make design changes and or
improvements to product lines and manuals without notice.
WARRANTY INFORMATION
We want to know If you have any concerns with our products. If so, please call
toll-free for Immediate assistance. For additional web customer support help
inquiries visit the Customer Service section at: http://www.torin-usa.com.
TORIN ONE YEAR LIMITED WARRANTY
Torin Inc.® has been producing quality automotive repair and maintenance
products since 1968. All products sold are felt to be of the highest quality
and are covered by the following warranty:
With proof of purchase for a period of one year from the date of that
purchase, the manufacturer will repair or replace, at its discretion, without
charge, any of its products or parts thereof which fail due to a defect in
material or workmanship. This warranty does not cover damage or defects caused
by improper use, careless use or abuse of the equipment. This warranty does
not cover parts normally considered to wear out or be consumed in the normal
operation of the equipment. Except where such limitations and exclusions are
specifically prohibited by applicable law, (1) the CONSUMERS SOLE AND
EXCLUSIVE REMEDY SHALL BE THE REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS AS
DESCRIBED ABOVE, and (2) THE MANUFACTURER SHALL NOT BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGE OR LOSS WHATSOEVER, and (3) THE DURATION OF
ANY AND ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION,
ANY WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO A PERIOD
OF ONE YEAR FROM DATE OF PURCHASE. Product alteration in any manner by anyone
other than us, with the sole exception of alterations made pursuant to product
instructions and in a workman like manner. You acknowledge and agree that any
use of the product for any purpose other than the specified use(s) stated in
the product instructions is at Your own risk.
Always check for damaged or worn out parts before using any product. Broken
parts will affect the equipment operation. Replace or repair damaged or worn
parts immediately. Do not modify the product in any way.
Unauthorized modification may impair the function and/or safety and could
affect the life of the equipment.
There are specific applications for which products are designed and tested
during production. Manufacturer provided warranted items are not authorized to
be repaired by anyone other than the manufacturer or manufacture approved
repair person. Distributor does not have authorization to amend these
statements. You acknowledge and agree that any modification of the product for
any purpose other than manufacturer completed repairs is at your own risk.
Before using this product, read the owner’s manual completely and familiarize
yourself thoroughly with the product and the hazards associated with its
improper use.
IMPORTANT: BEFORE FIRST USE on any Lift verify that a daily inspection has
been completed and that all components are in the proper working order.
This limited warranty gives you specific legal rights, and you also may have
other rights, which vary from state to state. Some states do not allow
limitations or exclusions on implied warranties or incidental or consequential
damages, so the above limitations may not apply to You. This limited warranty
is governed by the laws of the State of California, without regard to rules
pertaining to conflicts of law. The state courts located in San Bernardino
County, California shall have exclusive jurisdiction for any disputes relating
to this warranty.
Manufacturer reserves the rights to make design changes and or improvements to
this product lines and manual without notice. We at Torin have taken every
effort to ensure complete and accurate instructions have been included in this
manual. However, possible product updates, revisions and or changes may have
occurred since this printing. Torin Inc. reserves the right to change
specifications without incurring any obligation for equipment previously or
subsequently sold. Not responsible for typographical errors.
Alternately Customer Service can be reached through www.torin-
usa.com or via email at info@torin-
usa.com.
Not all equipment components are available for replacement, but are
illustrated as a convenient reference of location and position in the assembly
sequence. Contact Customer Service for equivalent component. When you contact
us, please have your Product’s Model number, Serial Number and Description
ready so that we may help you efficiently. This information can be found on a
sticker on the product.
For any warranty support or if your Torin® equipment is not functioning
properly contact Torin® Customer Service department at www.torin-
usa.com/support.
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References
Read User Manual Online (PDF format)
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