Dexcom G7 Continuous Glucose Monitoring System User Guide
- June 12, 2024
- Dexcom
Table of Contents
Dexcom G7 Continuous Glucose Monitoring System
Specifications:
- Product: Dexcom G7 Continuous Glucose Monitoring (CGM) System
- Wear Time: Up to 10 days
Product Information
Welcome to the Dexcom G7 Continuous Glucose Monitoring (CGM) System! The Dexcom G7 app or receiver will guide you step-by-step on how to set up your system and insert your sensor. It’s simple, accurate, and effective.
Components:
Applicator with built-in sensor
Getting Started:
- Compatible Smart Device or Dexcom G7 Receiver
- Check smart device compatibility online at: dexcom.com/compatibility
- Download the Dexcom G7 app using a compatible smart device*
- Follow the on-screen instructions
Training Resources:
For training videos, guides, FAQs, and more, scan the QR code or visit:
dexcom.com/en-ca/training
Need Help?
Contact Dexcom CARE for personalized support at
1-844-832-1810 (option 4). Monday –
Friday | 9:00 am – 5:30 pm EST.
Apps for Dexcom G7:
- Dexcom Clarity: Discover trends and insights to share with your healthcare provider.
- Dexcom Follow: Allow friends and family to see your glucose levels.
Frequently Asked Questions
-
How long can I wear the sensor?
The sensor can be worn for up to 10 days. -
How do I check smart device compatibility?
You can check compatibility online at dexcom.com/compatibility. -
What should I do if I have trouble with the setup?
Contact Dexcom CARE at 1-844-832-1810 (option 4) for personalized support.
ready to get started with Dexcom G7?
Welcome to the Dexcom G7 Continuous Glucose Monitoring (CGM) System! The
Dexcom G7 app or receiver will guide you step-by-step on how to set up your
system and insert your sensor. It’s that simple!
COMPONENTS
GETTING STARTED
- Download the Dexcom G7 app using a compatible smart device*
- Follow the on-screen instructions
Need help getting started
- Our Dexcom CARE team of certified diabetes experts can provide training and assistance throughout your entire Dexcom CGM experience.
- Contact Dexcom CARE for personalized support at 1-844-832-1810 (option 4).
- Monday – Friday | 9:00 am – 5:30 pm EST.†
Get the most out of your Dexcom G7 by using the following apps:
-
Dexcom Clarity
Discover trends and insights that can be shared with your healthcare provider. -
Dexcom Follow‡
Allow friends and family to see your glucose levels.
Need further assistance
-
Need further assistance?
Call 1-844-832-1810 -
General inquiries:
Select option 1 -
Insurance questions: Select option 2
-
Product replacements & troubleshooting:
Select option 3 -
New user training & support:
Select option 4
- Compatible smart devices sold separately: dexcom.com/compatibility.
- Hours are subject to change and exclude holidays.
- Separate Follow app and internet connection are required. Users should always confirm readings on the Dexcom G7 app or receiver before making treatment decisions.
- Dexcom, data on file, 2023.
Dexcom, Dexcom G7, Dexcom Follow, Dexcom Share, and Dexcom Clarity are registered trademarks of Dexcom Inc. in the United States and may be registered in other countries. © 2023 Dexcom Canada, Co. All rights reserved. MAT-0305 V1.0
TRAINING RESOURCES
For training videos, handy guides, FAQs and more, scan the QR code or visit
dexcom.com/en-ca/training.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>