Dexcom G6 Continuous Glucose Monitoring System User Guide

: June 10, 2024
: Dexcom

Table of Contents

G6 Continuous Glucose Monitoring System
Choose App, Receiver, or Both
Set Up App
Set Up Receiver
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Continuous Glucose Monitoring System
User Guide

Instructions available in Spanish at dexcom.com/ayuda

G6 Continuous Glucose Monitoring System

Display Device

Shows glucose information
Set up your smart device, Dexcom receiver, or both
For a list of current compatible smart devices and operating systems go to: dexcom.com/compatibility

Applicator With Built-in Sensor

Sensor applicator inserts sensor under your skin
Sensor gets glucose information

Transmitter

Sends glucose information from sensor to display device

All graphics are representational. Your product may look different.
Review the Safety Statement in Using Your G6, Appendix E before using your G6.

What It Does
The G6 sends G6 sensor glucose readings (G6 readings) to your display device.

Choose App, Receiver, or Both

The receiver is a dedicated medical device. Your smart device isn’t, even though you can run the G6 app on it. Why? Because the app could miss an alarm/alert just because it’s on a smart device – for example, due to smart device settings, smart device or app shutting off, low battery, etc.

Use tabs below to set up the app, receiver, or both
Want to set up both? Pick one to set up first and turn to that tab. The last step shows you how to set up the second display device. Do not use both tabs.
For other ways to learn how to set up your G6:

Watch the tutorial online at: dexcom.com/guides
Contact Dexcom Care for individualized support or to register for free, online webinars at: dexcom.com/dexcom-care or 1.888.738.3646
For Technical Support, go to dexcom.com/contact, or call 1.888.738.3646 (Toll free) or 1.858.200.0200 (Toll).

Set Up App

Step 1: Set Up App
A. Download and open the Dexcom G6 app

B. Follow onscreen setup instructions

When prompted, enter your:
• Serial Number (SN) from:• Sensor code from the sensor applicator No sensor code?
See Using Your G6, Appendix A Troubleshooting
Then, your G6 searches for the transmitter. While it’s searching, you won’t get G6 readings or alarm/alerts.
See the blue sensor warmup timer?
That means your sensor is getting used to your body.
During warmup:
• No G6 readings or alarm/alerts
• Always keep smart device within 20 feet of transmitter

C. Wait 2 hours

When complete, tap OK to see the home screen
Now you get G6 readings and alarm/alerts

Step 2: Be Safe Using App
Your smart device isn’t a dedicated medical device. To make sure you always get your readings and alarm/alerts, use this safety information:

Dexcom G6 Continuous Glucose Monitoring System -
readings

System Safety

Don’t rely on the G6 until you understand how to use it and your smart device’s Bluetooth. Bluetooth must be on for your transmitter and app to communicate. Read product instructions before using the G6.

App Safety

If the smart device or G6 app closes or isn’t working, you won’t get readings or alarm/alerts. Occasionally check that the G6 app is open and Bluetooth is on.

Smart Device Safety

The app uses the smart device battery. Keep it charged to get readings and alarm/alerts.
When using Bluetooth or plug in headphones, speakers, etc., test to find out where your alarm/alerts will sound. They might sound on your smart device, on the headphones/speakers/etc, or on both. Each product is different.
Occasionally, your smart device will ask you to upgrade your operating system (OS). Before upgrading, verify the new OS has been tested with the app at dexcom.com/compatibility. Always update the OS manually and verify correct device settings afterward. Automatic updates of the app or your device OS can change settings or shut down the app. You must have an Internet connection to upgrade.
Make sure your smart device speaker(s) and screen work.
Don’t use a hacked (jailbroken or rooted) smart device because the Dexcom G6 app may not work correctly on it.

For more information on day to day life with your G6, see Using Your G6.
Step 3 – Optional: Set up Receiver
Dexcom G6 Continuous Glucose Monitoring System - Set up
Receiver Dexcom G6
Continuous Glucose Monitoring System - Item 1

Set Up Receiver

Step 1: Set Up Receiver
A. Take receiver out of box

B. Turn on receiver
Press and hold Select button for up to 5 seconds

C. Follow onscreen instructions
When prompted, enter your:

Transmitter SN from:
Sensor code from the sensor applicator you will insert
No sensor code?
See Using Your G6, Appendix A Troubleshooting

Step 2: Use Applicator to Insert Built-in Sensor
A. Take applicator with built-in sensor out of sensor box
Gather materials: applicator (with code you just entered), transmitter, and wipes.

B. Pick sensor site

Dexcom G6 Continuous Glucose Monitoring System - sensor
site

Look for a place on your belly or upper buttocks where you have some padding. Avoid bones, irritated skin, tattoos, and areas that get bumped.
C. Use applicator to insert built-in sensor

Wash and dry hands. Clean sensor site with alcohol wipe.
Peel off adhesive backings. Do not touch adhesive.
Place applicator on skin.
Fold and break off safety guard.
Press button to insert sensor.
Remove applicator from skin leaving patch and holder on.
Throw away applicator.
Follow local guidelines for blood-contacting components.

Step 3: Attach Transmitter
A. Take transmitter out of box

B. Snap in transmitter

Clean transmitter with alcohol wipe.
Insert transmitter, tab first, into holder.
Snap in transmitter. It clicks into place. Make sure it is flat and snug in holder.
Rub around patch 3 times.

Step 4: Start Sensor on Receiver
A. Wait up to 30 minutes for pairing
Confirm you’ve inserted and attached your sensor and transmitter. Wait while your G6 pairs to the transmitter.
During pairing:

No G6 readings or alerts/alarm
Always keep receiver within 20 feet of transmitter

B. Begin 2-hour warmup when pairing complete
During warmup you won’t get G6 readings, alerts/alarm

C. Wait 2 hours

When complete, press OK to go to home screen
Now you get G6 readings and alerts/alarm

Step 5: See Using Your G6
Learn how to:

Read your home screen
Use alarm and alerts
Make treatment decisions
Troubleshoot issues

Step 6: Optional – Set up App
Download the Dexcom G6 app onto your smart device and open it. Then follow onscreen instructions.
Don’t use the Set Up App tab. Those steps are for setting up the app before setting up the receiver.

Dexcom G6 Continuous Glucose Monitoring System - Using Your G6
1

Train
Using your Dexcom G6
Watch at dexcom.com/links/g6/tutorial or read at dexcom.com/guides

With personalized guidance
Contact our Dexcom CARE team for training at 1.888.738.3646

Track
Dexcom Clarity® is an important part of your Dexcom CGM system. Using your CGM data, Clarity highlights glucose patterns, trends and statistics. You can share Clarity data with your clinic and monitor improvements between visits. Get to know Clarity after you set up your Dexcom CGM.
When at home
Log in at clarity.dexcom.com
Use your current Dexcom login or, if needed, create an account.
While on the go
Get weekly notifications with the Dexcom Clarity app
Notifications available to Dexcom mobile users.

© 2022 Dexcom, Inc. All rights reserved.
Covered by patents dexcom.com/patents.
Dexcom, Dexcom Share, Share, Dexcom Follow, and Dexcom Clarity are registered trademarks of Dexcom, Inc. in the United States and/or other countries. Bluetooth is a registered trademark owned by Bluetooth SIG. Apple is a trademark of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google LLC. All other marks are property of their respective owners.

Dexcom, Inc.
6340 Sequence Drive
San Diego, CA 92121 USA
Phone: 1.858.200.0200
Tech Support: 1.888.738.3646
Web: dexcom.com
AW-1000053-10 Rev 001 MT-1000053-10
Rev Date: 11/2022